"Our tech support specialists present an amazing 195 years of combined experience providing help, and it's their personal commitment to their customers that
makes us different."
—Phil
Director, Tech Support
"Crutchfield is one of the only companies with which I do business these days that seems to genuinely care about its customers' satisfaction."
—Cris,
Sudbury, MA
"I had to call for support on the evening of installation. It was a simple fix, but I don't think I would have figured it out that evening on my own.
Your tech helped me get going in minutes. It was good to be able to call at that hour, and nice to talk to someone who knew the problem immediately."
—David,
Lima, OH
All Crutchfield Tech Support Advisors have achieved or are progressing toward Advanced Installer status in the Mobile Electronics Certified Professional (MECP) program. Find out more »
- expert help with installation, setup, troubleshooting, and everyday use
- access to our private, toll-free tech support line — 7 days a week,
16 hours a day - 24/7, get detailed answers to frequently asked questions in our online support center
Most items from Crutchfield.com include free tech support for the life of the gear.
Crutchfield Outlet items qualify for 90 days of tech support at half price.
For the ninth year in a row, Crutchfield Corporation has been named to BizRate.com's "Circle of Excellence" for performance and customer service, making Crutchfield the only consumer electronics retailer to have won every year since the award's inception.
You probably won't need to use it, but Crutchfield has a service department which can repair many of the brands we sell. In fact, we won Sony's Platinum Award for service excellence.
