Dean

To know me is to know that I'm an absolute nut about A/V gear and the entertainment they provide. That's why being an Advisor here at Crutchfield is so perfect for me. Over the last ten years (and counting) I've thoroughly enjoyed helping people choose, use and enjoy our products and services. I especially like establishing a personal relationship with my customers, so that they are comfortable coming back to me again and again.

When I'm not at my desk at Crutchfield (or playing with one of my A/V "toys"), I relish the company of my lovely wife and our family. I also have fun writing, gardening, golfing and casting my fishing pole from my johnboat on the James River.

Customer Comments

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Michael Swann wrote on June 5
Dean did a superb job on a high end LED TV purchase I was trying to make. I thought my best choices were between two TVs other than the one he recommended. He saved me from making a bad decision AND saved me money. To top everything, my wife was happy, too!

Bill wrote on January 27
I recently updated my surround speakers by purchasing Polk's CS20, TSi500, TSi200, and PSW125. Dean was of great assistance in helping me place my order and following up after it was delivered. Thanks Dean.

Jesse Martinez wrote on August 6
Dean explained how the xm radio dock and vehiclle kit would work in my car. I been putting if off but finally made the purchase last night online. Thanks Dean.

Steven Daniel wrote on August 27
I would like to take a minute to thank Dean. I ordered a Kenwood Head unit and 4 Polk 5 x 7's for my f-150. I got a quote for $175 from a local retailer to install my gear. Dean gave my the pep talk I needed to try it myself. He was dead on, it was a breeze to install the components, and not to mention saving $175 bucks. I will be ordering again, Thanks Dean.

Dean

Connect with Dean

Call 1-800-388-2911, ext. 3259

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Products I own or have recently tried

Garmin nuvi® 205 - Portable navigator

Apple iPod® classic 80GB - Digital music/photo/video player

Logitech® Harmony® One - Universal learning remote with web-based setup

Klipsch Reference Series RF-52 - Single floor-standing speaker

Focal XS® 2.1 Multimedia Sound System - with integrated iPod®/iPhone® dock

Pioneer AVIC-Z110BT - Navigation receiver

My credentials

Experience
  • Crutchfield Advisor since September 2000
Certifications and specialties
  • MECP Certification
In-house product training
  • 13 weeks of classroom and hands-on installation training before taking calls
  • Ongoing training on new products and technologies