Awards, Recognition and Certificates

When we focus on your needs, awards and recognition follow.

Bizrate Circle of Excellence — 15-time winner Circle of Excellence

For the 15th year in a row, Crutchfield has earned's "Circle of Excellence" Platinum Award for performance and customer service. Of the more than 4,700 online retailers in the Bizrate network, Crutchfield stands alone as the only one to win the "Circle of Excellence" Platinum Award for 15 consecutive years.

Crutchfield received top ratings in customer surveys in the following areas:

  • Ease of Finding Products
  • On-Time Delivery
  • Product Selection
  • Overall Satisfaction
  • Customer Support
  • Product Met Expectations
  • Likely to Shop Again

Excellent rating — 2014

StellaService, an independent customer service ratings agency, honored Crutchfield with Excellent status in its annual rankings of the top 500 Web sites for customer service performance. Crutchfield earned Excellent status in 2014 by providing outstanding customer service across each phase of the online buying process.

PriceGrabber User Ratings for

PriceGrabber Ratings Badge

We are highly rated by PriceGrabber shoppers for customer service as well as shipping and delivery. Shoppers use to quickly obtain free and unbiased information about products, services, merchants and sellers before making a purchase decision.

CNet Certified Store

CNET Certified Store

Crutchfield is a CNET Certified Store. We adhere to the strict set of service guidelines in the CNET Networks Certified Rating criteria.