Sports and entertainment have always been a central focus in my life, and the main reason I was led to the electronics industry for a career. When I was young, I would play sports all day and watch them at night on the old satellite systems using a VCR to tape what I would miss. I also enjoyed music, so I took that to the car with audio systems I would install for fun and with friends. Eventually it became an obsession to learn more and more about electronics and anything to maximize my entertainment experience.

As I grew older with family life, I took those skills indoors with a focus on home products. I installed my first surround system mainly for sports, but the effect it had on movies and video games got me hooked. There is nothing like watching things from the comfort of your home with that movie theater sound all around you.

I had to have more though, so I would upgrade to better and better gear and finally decided it was time to update my career into the same field I enjoyed so much. I now take those experiences and the ones I get by working with our vendors and equipment to help my customers entertain their needs.

Customer Comments

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Ricardo wrote on August 24
Too easy to get the right stuff, thanks Troy....

Joe Roundy wrote on July 14
Troy guided me through my first Crutchfield purchase, but certainly not my last. He took the time to work with me on my purchase, (auto head unit), and advised on all the additional components necessary to work in my car. I couldn't be happier with the advice. Received all the components the next day, installed and works perfectly. Thanks Troy.

Anthony wrote on June 18
Troy really knows his stuff. I was looking to complete my car audio system, and he knew just what I needed. Based off what I currently had and wanted, he recomended the Polk Audio DXi651 6-1/2" door speakers. After doing more research, I was sure that his recomendation was spot on! I am happy to have Troy as my advisor and I will always use him as my advisor. Thank you Troy!!

Mike W wrote on November 24
I want to thank you Troy for your assistance in advising me to go for this Sony BDP-S590 3D Blu-ray player with Wi-Fi. It was a wonderful decision. You were indeed extremely helpful and attended to my requirements and explaining the recent changes to the new technologies available at a reasonable prices. It is so nice of you to listen to me and suggest different devices at different price ranges and your opinions to each. I thank you for your time and experience. I look forward to the opportunity of shopping with your mentoring and with Crutchfield again soon. Happy Holidays. :)

Stephen wrote on November 5
I was teetering on two options regarding a sizable purchase and I didn't quite know which choice to make. Troy gave me some very insightful advice which bolstered my confidence in knowing that in the end, I made the right choice and saved money too. Trust Troy is my advice.

Marilyn wrote on April 27
I just ordered my Bose Headphones, and Troy was very helpful. He even setup the cart for me ready to checkout. It is my first time ordering from your company but I'm sure I'll come back for other electronics. Thanks Troy.

Greg Abbott wrote on March 13
Troy helped me select a remote start system and then helped to make sure I had everything I would need to make it work. He was extremely efficient and friendly. I highly recommend Troy!

Raj wrote on October 7
I chat to Troy today and he was very very help full and I learn some stuff form him today, Once again thank you very much Troy. Look foward to your help aagain


Connect with Troy

Call 1.800.388.2911, ext. 4034

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Products I own or have recently tried

Denon AVR-1912 - Home theater receiver with 3D-ready HDMI switching and Apple AirPlay®

Kicker 12PX100.2 - Compact 2-channel amplifier — 50 watts RMS x 2 at 2 ohms

NAD C 326BEE - Stereo integrated amplifier

SOL REPUBLIC Tracks HD - Portable on-ear headphones with in-line microphone and remote

Denon AH-D400 Urban Raver™ - Stereo headphones with built-in bass amplifier

Polk Audio PSW111 - Ultra-compact powered subwoofer

My credentials

Certifications and specialties
  • MECP Certification
In-house product training
  • 13 weeks of classroom and hands-on installation training before taking calls
  • Ongoing training on new products and technologies