I've been employed at Crutchfield since November of 1996 and have been a Crutchfield customer since the 1980's. I love music, movies, sports, and electronic gadgets so working at Crutchfield is more like a hobby than a job for me. I don't have any children but I have a 6 year old German shepherd I've spoiled since she was 8 weeks old.
I recently put together a complete home theater system in my basement with home theater seating & movie themed wall-to-wall carpeting that includes the Epson Home Cinema 3020E projector, Fusion Rocket Movie Server, Marantz SR7007 home theater receiver, Klipsch RF-82II floor standing speakers, Klipsch RC-64II Black Center channel speaker, Klipsch RS-62II surround speakers, Klipsch SW-110 powered subwoofer w/wireless kit, Oppo BDP 105 Blu Ray player, Apple TV, BDI Revo rotating AV cabinet, and Panamax 7500 Pro & MB850 power protection units. Other products I own & love include the Sonos Play 3 & Play 5, Sennheiser MM400X headphones, Pioneer DEH-80PRS CD Receiver, Polk DXI Series speakers, Alpine MRP-F300 amplifier, and Pioneer TS-W254R 10" subwoofer
My first purchase at Crutchfield was a pair of 8" Pyle Audio speakers in a box for my 1978 Datsun B210 back in the late 1980's. I knew I wanted those speakers I listened to at the Crutchfield retail store and didn't ask for any help or advice. I remember how excited I was to bring the speakers home, and how disappointed I was with the results after hooking them up with my factory radio. I made the mistake many people do and didn't realize at the time the speakers were underpowered. Speakers will sound distorted when they are underpowered much in the same way they do when given too much power, and these Pyle Audio speakers required a separate amplifier for the performance I was expecting. I've learned a lot since then and would love to use that knowledge to help you avoid some common pitfalls whether choosing equipment for your car or home, so give me a call.
Excellent Customer Service!
He provided outstanding service, answered my questions Keep up the good work Andy and thank you for helping me with my order
Andy has answered my questions where I was able to understand. He helped me make a great decision with cost being an important part of my buying plan. Andy assisted me to the end of my check out. I will absolutely request him on all of my Crutchfield purchases.
Andy made my purchase a no brainer. He was very helpful and polite and I will definitely be recommending him to all my friends.
I had a question about whether the Sanus TV stand would be delivered to my door, since I live upstairs. Andy verified that it would. I placed the order and he was correct. The stand looks great! Excellent customer service skills! This is why I keep coming back to Crutchfield. Thanks!
Faheem (Vancouver, Canada)
Andy was a great help when I had questions about powered subwoofers and installation. Thank you Andy. Keep up the great work!
I had a question regarding a subwoofer enclosure. Andy was more than helpful with the information. I chose an enclosure based on his recommendations and I don't think the subwoofer could sound better. Thanks, Andy!
I had a question in regards to whether the dash kit for my 2001 Ford Crown Vic would just snap in or not, Andy sent me the link to view the product and assured me that it would work, he was correct and I immediately placed my order after our chat session. Great customer service, the best on the internet. Thanks
I had good service dealing with Andy. Keep up the good work Andy and thank you for helping me with my order
Andy is one knowledgeable guy! He helped me get the type of speakers I wanted and I got to say it sounds great in my car.
He provided outstanding service, answered my questions, and even recommended what else would suit my needs for car audio better. I had an excellent experience with him. Thanks!
After a few email exchanges with Andy utilizing their extensive Crutchfield selection, I was up and running with a rocking system for my 2001 Jeep Cherokee. The install instructions were clear and concise. Now I can blast the motivational tunes while driving to my favorite snowboarding spots!
Call 1.800.388.2911, ext. 3161