In 1995, I decided to leave the restaurant world and embark on a career in the electronics industry.
Over the years at Crutchfield I have been involved with answering email, chatting with customers online, and answering incoming sales calls. I enjoy speaking with our many customers and helping them design the perfect system. Whether it's a car question or a home question, I'm full service. Cheers.
Eddie helped me get everything I needed and at the same time saved me $100. I Ordered the Kenwood DDX371 and I was suggested to get a bunch of stuff I ultimately didn't need and would have had to return. Customer Services like Eddie's will be the reason why I will buy my next radio from Crutchfield.
Eddie along with the whole Crutchfield team is just awesome at what they do. They hooked me up with exactly what I wanted. After having basically no experience with working on cars, these guys sit on the phone and remain very patient with my lack of knowledge and won't let me hang up the phone until we have everything working the way it's intended. You guys are awesome and keep doing what you're doing. Thank you!
First time shopper with Crutchfield and I have to say Eddie made the experience so incredibly easy... I told him I was looking for a Radio / speaker for my son's truck for a Christmas gift. Within a few minutes he sent all the links, put everything together for me and made it extremely easy. Eddie my son will be very happy come Christmas morning. Thank you so much for your expert help!
I have recently called Crutchfield to get some information about a few items and the sales rep that I talked to was Eddie. He answered every question I had asked and was so helpful I ended up purchasing two Kenwood 12" subs, a Sound Ordinance box, a Kenwood amp, and also two Rockford Fosgate 15" subs in a single order. Partly due to the fact that Eddie hade made me feel so comfortable about doing business with them. Within another week I had called and dialed Eddie's ext. and left him a voicemail and within a matter of minutes he had returned my call, had all my previous information at hand, and was ready to help me with anything I could've requested. He then completely helped me with my next purchase of two Infinity 12" subs and another Sound Ordinance box. So when I tell the whole world right now that Crutchfield has a five star representative, I mean every single word about it!!! YOU'RE THE MAN EDDIE... P.S.---Two thumbs way way up!
Eddie was really helpful in assisting me with my online order that was supposed to include a free accessory upon placing in my cart but was not showing up. He did a great job on helping me out with what was really a dealbreaker for the sale or not. The more I shop with Crutchfield, the more I wonder why I haven't before! Thanks again Eddie!
Call 1.800.388.2911, ext. 3289