I started working for Crutchfield right out of college, and quickly discovered what little knowledge I had of electronics (much less quality electronics). I understand how overwhelming and confusing audio/video technology can be, if it's not something you keep up with on a regular basis. Technology these days moves so quickly it's easy to be left behind, but that's what I find so fascinating about it. I like knowing what is great and wonderful today will be old and outdated in a couple of years (sometimes even less than that).
I enjoy talking about new equipment, and being a movie fanatic I really love a great home theater system. I like to talk to customers about new technology, and help find them a product to fit their needs. Plus having had that learning experience myself I'm good at explaining new products or technologies to customers who may not be familiar with them. So give me call and we can chat about the latest and the greatest.
I find audio selection difficult. I have searched Crutchfield several times and received recommendations from several support personnel. Daisy asked questions and selected a product that meets my old school preferences well. She took time to make sure my questions were answered. I look forward to my new Alpine unit arriving this Wednesday. Thanks!
Daisy has a wealth of knowledge when it comes to home theatre system, I called many times before I ended up talking to her, it was my luck that day, she explained to me what I needed to know in such a passion that she helped me making my decision without a single doubt or pressure, she even advised me to continue to think about my options, what a great customer service she has... If you get to read this, I want to say THANK YOU Daisy.
I called with a question which required detailed knowledge of a 21 year old car with a non-standard audio system and Daisy answered my question before I had finished asking it. It was immediately clear she knew exactly what she was doing. People like this are the main reason I keep coming back to shop here and refer everyone I know to Crutchfield. Thanks Daisy!
Daisy knows her job very well. Asked her a few questions about a soon Home Theater purchase & she answered the questions quickly. Crutchfield is lucky to have her. Thanks for your help Daisy, you are great!
spoke with Daisy regarding whether or not a specific speaker would fit in my car or not, correct terminology made my day a whole lot better as opposed to speaking with one of the other reps, if you get support from her, trust that she knows what she is talking about.
I called in to help navigate the process of getting the best car stereo and speakers for my son while also sticking within a budget. Working with Daisy was a pleasure as she asked all the right questions, explained the options through out and when I asked her opinion she provided it. Since the order I had a couple issues that were not at all related to her service yet Daisy was right there to provide outstanding service and demonstrated why she is a valuable asset to Crutchfield. I will recommend you to all my family and friends.
Just gotta say that Daisy was about as good a tech support/customer service rep. as I've ever talked to. She was knowledgeable (even at 0800 AM), pleasant, and most importantly patiently answered my questions with confidence and professionalism! If the install goes as well as my initial contact, I can't lose. Good job, Good job!
Wow! First shopping experience with Crutchfield and I was blown away. I went onto the site to do some research on car audio speakers, logged into Chat and was connected to Daisy. I cannot say enough about the experience! She was great and in no time had me set up with exactly what I was looking for. She even filled a cart for me and had me all ready for checkout. No need to "shop around" for me --- not with this kind of service and attention to detail. I ended up buying not only the new speakers, but a new car stereo as well! Thanks Daisy, I really appreciate your help!
Thank you so much for the help earlier today, I found exactly what I wanted, and for a very reasonable price, Daisy you are just unbelievably awesome!!!!!!!!!!!!!!!!!TIMES A MILLION!
Daisy rocks! She never made me feel rushed and took the time to answer every question and made sure that I understood everything I wanted and needed to know about my vehicle and purchase. She's got my business!
She knows pickups and iPods-- there's no higher praise than that. Thanks Daisy!
Daisy is on point with her knowledge of equipment. I received the order when she said it was going to arrive with all the background info that i needed for my truck. If only it were this easy to talk to the phone companies. Very satisfied.
Call 1.800.388.2911, ext. 4141