When we focus on your needs, awards and recognition follow.
For the 14th year in a row, Crutchfield has earned Bizrate.com's "Circle of Excellence" Platinum Award for performance and customer service. Of the more than 5,100 online retailers in the Bizrate network, Crutchfield stands alone as the only one to win the "Circle of Excellence" Platinum Award for 14 consecutive years.
Crutchfield received top ratings in customer surveys in the following areas:
StellaService, an independent customer service ratings agency, honored Crutchfield with Elite status in its annual rankings of the top 150 Web sites for customer service performance in 2013. Crutchfield earned Elite status, the highest StellaService rating, by providing outstanding customer service across each phase of the online buying process.
We are highly rated by PriceGrabber shoppers for customer service as well as shipping and delivery. Shoppers use PriceGrabber.com to quickly obtain free and unbiased information about products, services, merchants and sellers before making a purchase decision.
Crutchfield is a CNET Certified Store. We adhere to the strict set of service guidelines in the CNET Networks Certified Rating criteria.