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Warranties, Tech Support, and Product Compatibility


For purchases from our U.S. business, warranties are valid within the U.S. Please don’t hesitate contact us if you have any questions.

Product Compatibility

Going on vacation abroad? Just remember: our products are manufactured specifically for use in the United States so their voltage standard is 120V. You may need a plug adapter and voltage converter for other countries.

Additionally, the DVD and Blu-ray disc players we carry are compatible with Region 1 and Region A discs, respectively. Discs bought outside the US market may not play back as expected.

If you are thinking about buying a car stereo, you may want to ensure that it has European tuning. Additionally, our specifications and fit guide are based on cars manufactured for the U.S. market. We cannot guarantee that radios purchased here will fit or have the correct connections for vehicles abroad.

Moreover, many GPS units feature maps for the U.S., Canada, and Puerto Rico, but the mapping varies by model. For information about additional maps that may be available, please contact the manufacturer directly.

Finally, the Satellite Radio and HD Radio products we carry are designed to receive these services in only the U.S.