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Warranties, Repairs, and Technical Support



Where do warranties apply?
Do you offer technical assistance on your products?
What is the difference between RMS and Peak Power?
What is impedance?
Can I make these speakers fit in my car?

Where do warranties apply?
For purchases from our U.S. business, warranties are valid within the U.S. only because the products are made for U.S. distribution only.
Crutchfield Canada products are for Canadian distribution only. Canadian buyers are protected by full manufacturers’ warranties within Canada
(call 1-800-297-9469 or email support@crutchfield.ca for more information).


Do you offer technical assistance on your products?
Yes, you have access to expert help with installation, setup, troubleshooting, and everyday use on our private, toll-free tech support line — 7 days a week, 16 hours a day. Or you can get get detailed answers to frequently asked questions in our online support center 24/7. For more information, feel free to call us at 1-888-292-2591.

Tech support benefits for each of our three stores

Free tech support for 90 days. Upgrade to lifetime support at half price.
Free tech support for the life of your gear.
Purchase 90 days of tech support at half price.


What is the difference between RMS and Peak Power?
The amount of continuous power, measured in watts that an amplifier produces is called RMS power. The higher the RMS figure, the louder and cleaner your music sounds. When choosing an amplifier, the RMS rating is the power rating you should pay most attention to.

Also, keep in mind that some manufacturers calculate the RMS power ratings of their amplifiers at different input voltages. For example, an amplifier rated at 100 watts RMS at 12 volts can produce considerably more power than an amp rated at 100 watts RMS at the more typical 14.4 volts.

Stereo manufacturers often display peak power ratings on the face of their products. The peak power rating tells you the maximum wattage an amplifier can deliver as a brief burst during a musical peak, like a dramatic drum accent. The RMS figure is more significant.

What is impedance?
Impedance is the total opposition to the flow of alternating current in an electrical circuit at a given frequency. Impedance is measured in Ohms. Although car audio manufacturers label the impedance of most car speakers and subs at 4-ohms, the impedance of a speaker is actually not a constant. It's actual impedance changes with frequency and can vary greatly. Therefore, though 4-ohms is the standard impedance in car audio, this standard is more of an average impedance for speakers and amplifiers when driven within the part of the audio spectrum for which they are designed.

Can I make these speakers fit in my car?
Speakers are complicated when it comes to determining their fit. We have an extensive database with information on specific year, makes, and models of vehicles to help. A speaker location can have up to 12 measurements to determine which manufactures’ speakers will fit. This is why it is very important that you use ‘What fits my vehicle?’ on our website or call us at 888-292-2591 on our Customer Support line.

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