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Bose® Bluetooth® headset Series 2

(Right ear)

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  • Bose® <em>Bluetooth</em>® headset Series 2

    Front (Right ear)

  • Bose® <em>Bluetooth</em>® headset Series 2

    Compact size and powerful performance

  • Bose® <em>Bluetooth</em>® headset Series 2

    Great sound quality, even in noisy environments

  • Bose® <em>Bluetooth</em>® headset Series 2

    Hands-free conversations on the go

  • Bose® <em>Bluetooth</em>® headset Series 2

    Hands-free conversations on the go

  • Bose® <em>Bluetooth</em>® headset Series 2

    Hands-free conversations while driving

  • Bose® <em>Bluetooth</em>® headset Series 2

    Shown with included accessories

Item #: 018BTHDSTR
 

Review Summary

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Our take on the Bose® Bluetooth® headset Series 2

by Dave Bar
Bose
in the ear

Hear, and be heard

The Bose® Bluetooth headset Series 2 combines hands-free calling convenience with Bose's legendary audio expertise. The result? A headset that lets you hear and be heard clearly when you're talking on your mobile phone. And now this headset is also available in your choice of either left-ear or right-ear versions to provide the best possible fit.

Clean, natural sound for both sides of the conversation

The Bose Bluetooth headset features their proprietary TriPort® acoustic structure and built-in Adaptive Audio Adjustment circuitry, so voices sound clear and natural. And the headset's noise-rejecting microphone and sophisticated signal processor keep your voice sounding clean and articulate — even in situations with varying background noise levels.


shown with accessories

Headset shown with included case, charger, charging cable, and extra ear tips.

Comfort and convenience

The headset is fitted with Bose's innovative StayHear® silicone ear tip. This tip fits comfortably in the outer part of your ear canal while its ergonomic design holds the headset securely in place. You also get three different sizes of these tips for your choice of fit.

Recharge the headset's built-in battery with its AC power adapter. You can also use the included USB charging cable to recharge the headset from a computer. Use the handy travel pouch to keep the headset and all of its pieces together.

See more info on this item

Highlights:

  • compatible with Bluetooth-enabled mobile phones
  • exclusive Bose technologies respond to changes in background noise level to let you hear calls better
  • proprietary StayHear® tip provides a comfortable in-ear fit with greater stability for on-the-go conversation
  • noise-rejecting microphone for better voice quality in windy and noisy environments
  • includes assortment of StayHear® silicone ear tips for a personalized fit
  • A2DP Bluetooth profile enables playback of mobile media content, such as music or podcasts, from your smartphone
  • choice of left- or right-ear version for best possible fit
  • rechargeable lithium ion battery provides 4-1/2 hours of talk time and 100 hours of standby time per charge
  • built-in battery indicator shows battery status from green to amber to red
  • USB-to-mini-USB charging cable
  • AC power adapter
  • carrying case
  • warranty: 1 year
  • Our 60-day money-back guarantee

Hands-on research from the Crutchfield Labs (what are the Labs?)

Product Research
What's in the box?

Download owner's manual

  • Bluetooth earpiece (R)
  • 3 StayFit silicone eartips (S/M/L)
  • 13" USB charging cable (terminated by a USB type-A connector on one end and a proprietary connector on other end)
  • AC adapter wall-charger
  • Carrying case
  • Instructions
  • Important Safety Instructions
  • Warranty Information

Our Product Research Team

At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team — they open the box, verify contents, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.

Features

Bose Bluetooth headset Series 2:  The Bose Bluetooth headset Series 2 meets the demands of on-the-go communications, from crowded terminals to noisy traffic. It's engineered to react automatically as noise levels change, allowing you to hear your end of the call better. Plus, an exclusive noise-rejecting microphone system helps your caller better hear you above both noise and wind. The Bose Bluetooth headset is compact, light and well-balanced, and now you can choose between right- or left-ear versions.

Bluetooth 2.1 Compatibility: The Bose Bluetooth headset Series 2 is compatible with Bluetooth devices using Bluetooth 2.1 (or earlier) specifications that support the Bluetooth hands-free (HFP), headset (HSP), or audio streaming (A2DP) profiles.

Pairing: You must initially pair your Bluetooth enabled mobile phone with the Bose Bluetooth headset. The headset features a Bluetooth indicator to display status.

Bluetooth Indicator Color Chart

Color Description
Blue (slow flash) The headset is discoverable for pairing.
Blue (quick flash) The headset is attempting to connect to a mobile phone or is receiving or making a call. The headset and a paired mobile phone are not connected. One of them is not turned on, or the two are more than 33' apart.
Blue (solid) The headset is connected for calls.
Purple (solid) The headset is connected for A2DP audio streaming.

Note: Due to the differences in Bluetooth technology, some Bluetooth enabled devices may be incompatible, function improperly, or may not support all features when used with the Bose Bluetooth headset.

Multipoint Design: Multipoint allows the Bose Bluetooth headset Series 2 to maintain a connection to two devices at the same time. If you have separate mobile phones for work and personal use, you can use the same headset with either phone. No matter which phone rings, the call will come through the headset. When powered on, the headset will automatically try to connect to the last two phones with which it was used.

Voice Command Support: Many Bluetooth enabled smartphones can be operated using voice commands. You can initiate those commands on the Bose Bluetooth headset Series 2 by pressing the call button.

Exclusive Bose Advanced Technology: With technologies that accentuate voices over noise, the Bose Bluetooth headset allows for more natural-sounding conversations with fewer interruptions at both ends of the line.

  • Adaptive Audio Adjustment Technology: Adaptive audio adjustment technology automatically senses noise around you and adjusts the headset volume accordingly. In a loud environment, the volume increases so you can hear your call. When things quiet down, the volume decreases. Either way, the listening level remains constant.
  • TriPort Acoustic Structure: Bose TriPort acoustic structure ensures a natural voice quality, whatever the volume level.
  • Noise-Rejecting Microphone System: The Bose Bluetooth headset features an improved noise-rejecting microphone system that differentiates between your voice and background noise; even in windy environments. It transmits more of you (and less noise) to the listener.

Side-Specific Design: The side-specific design of the Bose Bluetooth headset Series 2 allows you to get the fit that's right for you. The curved design fits facial features, and the button placement on top and bottom allows the use of a natural pinching motion that won't dislodge the headset from your ear. And the soft StayHear silicone tip keeps the headset comfortably and securely in place. It distributes contact over a greater area inside the ear, avoiding known pressure points. The headset stays in your ear without being too tight; and without an ear hook.

Note: The Bose Bluetooth headset Series 2 comes with three sizes of StayHear silicone tips (S/M/L).

Simple Control: The Bose Bluetooth headset has separate buttons for power, volume, and call send/end; all conveniently located on the top and bottom edges of the headset. Each action, from taking and ending calls to inserting or removing the headset, can be accomplished easily with one hand; important while you're driving or on the go.

  • Power Slider Switch: The power slider switch lets you easily turn headset power on (green) or off (red) one-handed, with a quick slide of the switch.
  • Answer/End Call Button: The answer/end call button makes it easy to answer and end calls with a simple press that won't dislodge the headset. Press this button twice to redial the last number. This button also enables pairing with your Bluetooth phone.
  • Volume Up/Down: Use volume up/down buttons to raise or lower the volume of a call.

A2DP Audio Streaming: When you're not on a call, you can enjoy mobile media content through A2DP. The Bluetooth profile for streaming audio content lets you listen to turn-by-turn directions; plus stored music, podcasts and other media on your smartphone.

Rechargeable Lithium-ion Battery: The Bose Bluetooth headset's integrated rechargeable lithium-ion battery provides 4.5 hours of talk time and 100 hours of standby time per charge. The headset's battery indicator shows battery status from green to amber to red. A supplied Wall charger and USB cable provides two options for charging the headset battery. Simply connect the Bluetooth headset to your computer's USB port or an AC wall outlet to charge the device. Allow up to 3 hours for a full charge.

Battery Indicator Color Chart

Color Status while on: Status while charging:
Green 1.5 to 4.5 hours remaining talk time Solid - charging is complete
Yellow 10 minutes to 1.5 hours remaining talk time Flashing - charging is ongoing
Red Flashing - approximately 10 minutes remaining talk time Solid - charging error

Carrying Case: The included carrying case helps to protect the Bluetooth headset during transport and storage.

 
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Bose® Bluetooth® headset Series 2 Reviews

Average Customer Review:

21 people say:

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5 out of 5

Bose® Bluetooth® headset Series 2

Written By brian, Oakland, CA on Sunday, August 10, 2014
Crutchfield Customer Review (What's this?)
 
It is a superior product! It is worth the money. The sound and clarity is excellent. I don't mind spending more for a superior product. The only unknown is the durability.
Pros:
it does everything as advertised
Cons:
it's so small, I hope I don't lose it
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4 out of 5

One word: Bose.

Written By Rey R., North Charleston, SC on Saturday, June 21, 2014
Crutchfield Customer Review (What's this?)
 
Overall, this is the best BT device I have owned. I was a die-hard Jawbone fan and thought there was nothing better. Until now. I've gotten many compliments on the sound quality on the caller's end, unlike with past BT's. Why 4 stars then? Read my CONS below.
Pros:
Comfortable. Light. Stays in the ear. Music sounds spectacular through them (yes, music) and so do calls.
Cons:
Bose has always marched to the beat of a different drummer, so in order for the "BOSE" name to properly appear on the device, they made it Left ear or Right ear ONLY. For the price, they could have made it ambidextrous, but then the BOSE would be upside down on one side. Sometimes I wish I could switch ears (after a few hours in one ear). But again, it's BOSE. You either love them or hate them.
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3 out of 5

Disappointed

Written By b, Ventura on Saturday, May 31, 2014
Crutchfield Customer Review (What's this?)
 
Let me preface this review by saying I am huge Bose promoter customer, and own lots of their products. This is the first one I felt doesn't do justice to the brand. For the price point, it should be way better in the details. Two in particular compared to a different brand I bought for about $75:

(1). No battery life indicator on the phone. Unacceptable for a product this expensive
(2). Battery life itself. I've been lucky to get 4 hrs with this, the other gets 6 and tells you when you power it on how much is left.

The little things are what makes a high-end product. If this unit was under $100 I would give it 5 stars, but at the price I paid it needs to be way better then the competition and it's not.
Pros:
Sound quality
Cons:
See above review. The devil is in the details.
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5 out of 5

Best Birthday Gift!

Written By Anonymous, Cary, IL on Sunday, May 25, 2014
Crutchfield Customer Review (What's this?)
 
I bought this as a Birthday Gift for my boyfriend and he ABSOLUTELY LOVES IT!!!
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4 out of 5

Great Headset!

Written By MP, Chicago on Sunday, May 25, 2014
Crutchfield Customer Review (What's this?)
 
Crutchfield is great to work with. Fast processing, shipping, items as described!

This is a great headset. I've not yet had any issues with sound quality on my end and nobody ever complains about the quality on their end. Most headsets I've had have had issues. Best sounding bluetooth I've come across.
Pros:
Great sound quality Comfortable fit Easy use / Auto Pairing Fast Charging
Cons:
Battery life Not reversible - stuck with either the left or right ear based on your purchase
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5 out of 5

Excellent Product.

Written By Dave Fitzsimons, Saratoga Springs on Sunday, May 25, 2014
Crutchfield Customer Review (What's this?)
 
My opinion of this product is one of excellence. It's works straight out of the box. I am very happy with it. It does exactly what I wanted it to do.
Pros:
Sound Quality is excellent as you would expect from a Bose product. But it is good at noise cancelling and the calls are very clear even in a noisy environment.
Cons:
Life of the battery is not that great.
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5 out of 5

Awsome Little Thing

Written By Tinkeringeek, Kissimmee, FL on Monday, April 14, 2014
Crutchfield Customer Review (What's this?)
 
I have had many BT headsets up to now, from cheap to expensive ones. I have to say this is the first one that really impresses me. The noise cancelation does work very well, but don't expect it to cancel out everything. At a noisy airport, the background announcing or close by conversation can still be heard. Comparing to Jawbone, I felt that the Bose is much better. Sound comes through very clear, and as many reviewers have said, I had to reduce volume since it's loud. Super comfortable to wear, and I kept forgetting I had it on walking through airport security machines. Works well as A2DP, especially if you're listening to guided directions from your phone gps in a car full of people talking. I have tested the headset with an open window while driving and the distraction at the other end it noticeable, but very tolerable. Comparing to others headset, this would have failed to carry a decent conversation.
Pros:
Nice packaging with a small pouch. Comfortable to wear all day. Unobtrusive. Technologically advanced.
Cons:
Will not hold charge over night if left on. Price point could be better by not including the USB power adapter... Most of us have plenty of USB chargers from other gadgets, and we don't really need an additional one.
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5 out of 5

bluetooth perfection

Written By jose l, puerto rico on Saturday, January 04, 2014
Crutchfield Customer Review (What's this?)
 
I gave this unit to my wife,I was tired of having her use her phone in speaker,so it was good for her and me
Pros:
size of unit ,sound quility
Cons:
none
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5 out of 5

Bose bluetooth headset Series 2

Written By Marv B., York, Pa on Monday, December 30, 2013
Crutchfield Customer Review (What's this?)
 
This is the best headset I have ever used. I was skeptical of the earpiece without an ear loop. It works as advertised. Very comfortable and does not fall out, even with a lot of head movement. My wife said that she was able to hear me clearly while driving. I have used plantronics and jawbone headsets and they weren't nearly as clear.
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5 out of 5

Clear sound

Written By Tammy, Pine Grove, PA on Friday, December 27, 2013
Crutchfield Customer Review (What's this?)
 
Fits good and clear sound.
Pros:
Clear sound
Cons:
None.
1 out of 1 people found this helpful
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5 out of 5

Bose Bluetooth headset series 2

Written By young, midway, ga on Tuesday, December 03, 2013
Crutchfield Customer Review (What's this?)
 
I bought this for my husband. In his job which is a truck driver, he loves this ear piece. The clarity is very good and i do not hear any back ground noise when he calls me and i do not have to raise my voice for him to hear me anymore which is great. I would definitely invest in another one in the future. Great product!!
Pros:
Excellent noise reduction and clarity.
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5 out of 5

Bose Bluetooth

Written By tammyl, Plano, TX on Wednesday, November 20, 2013
Crutchfield Customer Review (What's this?)
 
Love my Bose Bluetooth and so do the people I talk to! Great quality and very comfortable. Going to buy my husband one for Christmas!
Pros:
comfortable, great quality
Cons:
None
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5 out of 5

New iphoneIOS7 update causes problems

Written By sooz, St. Charles, Mo on Wednesday, October 02, 2013
 
I love my bose bluetooth. I have tried every one out there and they usually only last about 2-3 months. I have been using this one for 10 months now and it is great.. Now that Apple has upgraded to IOS 7 software I am having problems with the people on the other end complaining of the noise level. It never did that before. I continually look for updates to correct problem but find none. Is anyone else having this problem? I still have clear reception but the people on the other end are having major issues with it.....Help..... I will still give it a 5 * as it is the best I have found out there. I would highly recommend the Bose series 2....
Pros:
comfortable... forget its in your ear but takes a little getting used to in the beginning. Great sound quality especially with music. Easy to operate you can take it out of your pocket and turn it on and it will connect immediately.
Cons:
the noise cancellation is bad on other end since IOS 7 on iphone otherwise it was great
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4 out of 5

Great product, but has its limitations.

Written By cinsteadofak, Minneapolis, MN on Friday, August 02, 2013
 
I have had this product for about 1 month now and am fairly happy with it. The noise cancellation is great and the person on the other end has no idea I am on a bluetooth headset. The earpieces are very comfortable to wear and are a great option for people with small ears. The only qualms I have with this product, is the annoying beeping sound when placing someone on mute and how voices sound electronic when in a noisy environment. I would like Bose to add more audio functions and voice activations to this headset.
Pros:
Great sound for the listener on the other end, very comfortable to wear, great for people who wear glasses or have small ears.
Cons:
Annoying beep sound when on mute, electronic sounding voices when in noisy environments, lacks audio functions and voice activations.
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5 out of 5

Awesome

Written By shay, Orlando, FL on Sunday, July 14, 2013
Crutchfield Customer Review (What's this?)
 
I love it only wish it had a longer battery life perfect for small and sensitive ears
1 out of 1 people found this helpful
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5 out of 5

Bose® Bluetooth® headset Series 2

Written By Anonymous, Monroe, MI on Thursday, March 14, 2013
Crutchfield Customer Review (What's this?)
 
thus has been a great blue tooth so far. Good volume, lots of adjustment, very clear on incoming calls and also to the people on the other end. I like it very much so far.
2 out of 2 people found this helpful
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5 out of 5

Amazing Noise Cancellation

Written By TSkaggs, Las Vagas, NV on Thursday, December 27, 2012
Crutchfield Customer Review (What's this?)
 
I own a convertible, so I've had trouble finding a headset that works with all the external noise. I've found one that works! The folks I call are amazed that I am talking on a headset.
Pros:
Noise Cancellation, comfortable fit, simple operation
Cons:
none so far
2 out of 2 people found this helpful
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5 out of 5

All good!

Written By Modav8, Portland, Oregon on Saturday, December 22, 2012
 
I have owned the headset for 18 months now. It operates flawlessly and nothing compares. My IT friends can't find anything but praise for this and will be converting when their current products expire. I bought it to comply with state driving laws but quickly found myself using it all the time. I have dropped it numerous times and only hope it will stay together in spite of my rough treatment (glued it back together twice). I felt compelled to post this because of the stellar performance of this Bose product. Buy one and you will never change brands.
Pros:
everything
Cons:
nothing
3 out of 3 people found this helpful
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5 out of 5

Finally!!!

Written By T2T, St.George, Utah on Saturday, July 21, 2012
 
In the past, I've used JawBone ear pieces. I've always been impressed with their product, however, recently I probably purchased a defective one; it seemed to have had one glitch after another. I finally took it back to Best Buy and was able to exchange it for a Bose Series 2. The difference is very noticeable on both ends. I'm very impressed with Bose! I have a couple of Bose products and have never been dissatified. I rate the Bose Series 2 Bluetooth head set with 5 Stars.
Pros:
Ease of use. Ear piece fits great; doesn't fall out . Clarity is exceptional!! Size is really nice. Price was reasonable.
Cons:
I can't bring myself to say anything bad about this product. It's exceptional!
6 out of 6 people found this helpful
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5 out of 5

Bose Bluetooth

Written By JohnC, Green Bay, Wi on Saturday, July 21, 2012
Crutchfield Customer Review (What's this?)
 
Nice fit excellant audio. I have bought cheaper units, should have bought this first. Well worth the extra money.
Pros:
Fit, Audio, Easy charging
Cons:
instructions don't give life between charges
3 out of 3 people found this helpful
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5 out of 5

Bose bluetooth headset

Written By kent t, salt lake city, ut on Monday, April 30, 2012
Crutchfield Customer Review (What's this?)
 
They say you get what you pay for, but with Bose it seems like you always get more than you pay for. This head set has to be the best I have used when it comes to clarity and noise reduction. No one ever has to ask me to turn off the headset so they can hear me. It is so comfortable to wear that I forget that it is in my ear. Overall, five stars, but that is only because there wasn't a six star option.
9 out of 9 people found this helpful
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2 questions already asked

what is the wireless range ? [ narda  Apr 23, 2014 ]
4 answers
  • 30 ft [ SHANNON N   Apr 26, 2014 ]
  • I've used in my house 20-30 away no problem haven't tried further. [ Andreas   Apr 24, 2014 ]
  • About 50 feet [ RICHARD   Apr 24, 2014 ]
  • Range is easly 15 yards or more. I have no issues in my home or at the office when I'm walking to the copier. I have it in right now and no issues at all. [ COLIN   Apr 24, 2014 ]
Do I understand that you can't use the right ear model on the opposite ear? [ Joe  Feb 22, 2014 ]
8 answers
  • The Bose Bluetooth design is 'ear-specific'. Most people have a preferred ear they use when talking on a phone. I took notice of this with my co-workers; of which some wear their Bluetooth headset all day. And, respectively, each always wears it in the same ear. Thus the Bose approach does not appear to present a challenge for most consumers. [ BRYAN L   Feb 26, 2014 ]
  • You probably could but you would loose most of the sound. The curve of the ear piece is like the ear buds and conform to the contour of your ear and each ear curves differentlhy [ RONALD W   Feb 26, 2014 ]
  • It literally will not fit in the opposite ear. [ MILAN R   Feb 24, 2014 ]
  • True. Each earpiece is molded for that ear. You have to choose which ear you will use with the earpiece. [ Marvin   Feb 24, 2014 ]
  • Bose Bluetooth headset make for left and right ear. [ DYNA D   Feb 23, 2014 ]
  • No. It is only made for use in right ear. [ PAMELA   Feb 23, 2014 ]
  • Correct, they are not universal and don't flip over [ ROBERT   Feb 23, 2014 ]
  • Yes, you have buy L for the Left ear. [ EBENEZER   Feb 23, 2014 ]

For a more in-depth review and enhanced detailed information on the Bose® Bluetooth® headset Series 2, please visit the Crutchfield website product page (/ISEO-rccbcspd/p_018BTHDSTR/Bose-Bluetooth-headset-Series-2-Right-ear.html ).