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Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

For Android™, BlackBerry®, and Windows® smartphones

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  • Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

    Front

  • Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

    Headphone cord with slim in-line module

  • Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

    Ideal for travel

  • Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

    Listen anywhere, without distractions

  • Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

    Listen anywhere, without distractions

  • Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

    Listen anywhere, without distractions

  • Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

    Ultra compact, ultra portable

  • Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

    Use "Aware" mode to hear some external sound

  • Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

    With included accessories

  • Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

    Works with Android phones like the Samsung Galaxy (not included)

 

Our take on the Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

by David Brown
Bose

Bose QuietComfort 20 Acoustic Noise Cancelling headphones

The QuietComfort® 20 headphones let you enjoy your music distraction-free, everywhere.

The first in-ear noise-cancelling headphones from Bose®

Take your music everywhere, and leave distractions behind. The Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones are ultra-portable thanks to their compact in-ear design. So Bose's legendary noise-cancelling technology is easier to take along than ever. They may be small, but the QuietComfort 20 headphones deliver plenty of smooth Bose® sound. And with their ability to minimize external noise, you'll be able to hear every note of your music clearly. 

Stay aware of your surroundings

Powerful noise-cancellation is great for those times when you want to block out the world. But sometimes you need to be aware of what's happening around you. That's why Bose developed "Aware" mode for the QuietComfort 20 headphones. With the press of a button on the in-line remote, Aware mode passes external noise to your ears from two of the four tiny internal microphones. This allows you to hear your music clearly while still keeping aware of your surroundings — perfect for busy city streets or jogging through the park.


Bose QuietComfort 20 Acoustic Noise Cancelling headphones

The QuietComfort® 20 headphones are compatible with Android smartphones like the Samsung Galaxy (not included)

A focus on long-lasting comfort

Comfort is key for any pair of headphones. Bose developed their StayHear+ tips to provide a fit that's both comfortable and secure. With their soft, cone-shaped tips and stability loops, the QuietComfort 20 headphones are built for long listening sessions, even when you're on the move. Plus, the StayHear+ tips provide the proper seal required to keep external sound out for maximum noise-cancelling efficiency. Try all three included pairs to find the right fit that will keep these headphones securely in your ears as you go from the plane to the taxi or while exercising at the gym.

Built-in remote and microphone for Android phones and more

Want to take calls on your Android, BlackBerry, or Windows smartphone? The QuietComfort 20 headphones feature an in-line remote with a built-in microphone. You can answer calls and control music playback with the push of a button while your phone stays in your pocket.

Dead battery? Keep listening with passive mode

The QuietComfort 20 headphones feature a built-in rechargeable battery. Just connect the included USB cable to your computer or compatible AC charger. Stuck on a plane and can't recharge? Keep the music playing thanks to passive listening mode. Just switch off the power and listen without noise-cancellation until you're able to recharge the battery.

Have an iPhone®? Then check out the Apple-compatible Bose QuietComfort®20i Acoustic Noise Cancelling headphones.


From our Bose QuietComfort® 20 Acoustic Noise Cancelling headphones review:

Part of the beauty of music is that it has the power to take you out of your present place and transport you somewhere else. The Bose® QuietComfort® 20 headphones set the stage for this phenomenon by eliminating the outside world from the picture before you even press play. They make it that much easier to get lost in your music.

— David Brown, Crutchfield A/V Writer

See more info on this item

Highlights:

  • in-ear headphones with active noise cancellation to block out external distractions
  • in-line remote and microphone let you take calls and control music on most Android™, Windows®, and BlackBerry® smartphones
  • Aware mode allows some external sound into your ears so you can remain aware of your surroundings while your music remains clear
  • TriPort® acoustic headphone technology for powerful bass and clearer sound
  • three sizes of proprietary StayHear®+ tips provide a comfortable, secure fit and proper noise isolation
  • slim control module with built-in rechargeable battery, power/mode switch and status lights for battery life and mode
  • up to 16 hours of use with a fully charged battery
  • passive listening mode for use when internal battery runs down (no noise cancellation during passive listening)
  • USB charging cable
  • clothing clip
  • warranty: 1 year
  • Our 60-day money-back guarantee

Hands-on research from the Crutchfield Labs (what are the Labs?)

Features and Specs
General
Fit Style In-ear
Earcup Type Closed
Noise-canceling Yes
Bluetooth No
Frequency Response Not Given
Sensitivity Not Given
Impedance Not Given
Weight 1.55 ounces
Cord Length 52
Airline Adapter Included No
iPod Control No
Volume Control No
Built-in Microphone Yes
Parts Warranty 1 Year
Labor Warranty 1 Year
Product Research
What's in the box?

Download owner's manual

  • Pair of in-ear headphones with in-line remote/microphone and control module (52" audio cable terminated by a 3.5mm connector)
  • Clothing clip (installed)
  • Pair of medium StayHear eartips (installed)
  • Pair of large StayHear eartips
  • Pair of small StayHear eartips
  • 13" USB charging cable (Type A USB on one end and micro USB on other end)
  • Soft zippered carry case
  • Owner's Guide
  • Important Safety Instructions
  • Warranty Information card
  • Australia/New Zealand warranty note
  • "We're here to help..." card

Our Product Research Team

At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team — they open the box, verify contents, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.

Features

Overview: The Bose QuietComfort 20 Acoustic Noise Cancelling headphones combines the audio performance of the Bose IE2 in-ear headphones with the patented Acoustic Noise Cancelling technology. The QC20 comes with an in-line remote/microphone that is compatible with most Android, Blackberry, and Windows smart phones.

Note: For compatibility with Apple i-devices, see the Bose QC20i.

Acoustic Noise Cancelling Headphone Technology: The patented Acoustic Noise Cancelling headphone technology in Bose QuietComfort headphones provides full-spectrum noise reduction for a better audio experience. Microphones on the outside of the earbuds actively monitor what you hear, including unwanted outside sound. The difference between the unwanted sound and the desired sound is then electronically processed, creating a correction signal that acts to negate the unwanted noise. The speaker within each ear-cup is then fed the correction signal. This signal, combined with the passive noise reduction of the StayHear+ ear tips, dramatically reduces the outside distractions that reach your ears.

TriPort Technology: Bose proprietary TriPort technology allows the drivers of the QC20 headphones to create deep lows while keeping the headphones small and lightweight. TriPort technology, combined with Active EQ, give you lifelike sound for your music, videos, and phone calls.

StayHear+ Ear Tips: The Bose headphones come with StayHear+ silicone ear tips in three sizes (Small/Medium/Large) to help assure a more accurate and comfortable fit. The StayHear+ ear tips offer greater in-ear stability during exercise and other active sports. Advanced materials and design allow the tips to nestle inside the bowl of the ear, while also naturally conforming to the ear's upper ridge. The natural oblong cone shape of the ear tips provides a gentle seal that helps keep unwanted ambient noise out. StayHear+ ear tips also are designed to remain more securely on the headphone itself.

Aware Mode: The Aware Mode temporarily turns off the Active Noise Cancelling to allow you to hear ambient noise while continuing to listen to your music. Whether you're crossing the street, waiting on airline gate announcements, or just wanting to be more aware of your surroundings, you can engage the Aware Mode by pushing a button on the in-line remote.

In-line Remote/Control Module: The QC20 gives you control over your headphones and your phone calls. The 2-button in-line remote/microphone is compatible with most Android, Blackberry, and Windows smart phones, and features answer/end call and Aware Mode. The microphone enables you to make phone calls and perform voice commands with your smart phone. The control module contains the rechargeable battery, and includes the power switch for Active Noise Cancelling and LED status indicators.

Rechargeable Battery: The QC20's Active Noise Cancelling is powered by a rechargeable Lithium-Ion battery in the Control Module. The battery is charged with the supplied USB cable in approximately 2 hours. A fully-charged battery provides approximately 16 hours of battery life. Even if the battery is exhausted, you can still use the headphones without Active Noise Cancelling.

Clothing Clip: The included clothing clip help keep the headphones in place when you're on the move. Use the clothing clip to fasten the cable to your clothing, for convenience, stability, and to help manage the cable. This can be helpful during rigorous activities or when using the headphones in a single earpiece configuration.

Storage Case: The headphones come with a small carrying case that protects your headphones and cables when not in use. The case has a small mesh inside pocket for small items, and a zippered closure.

 

Product reviews from the Crutchfield Labs (what are the Labs?)

Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

by David Brown
 
Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

A review of the Bose QuietComfort® 20 Acoustic Noise Cancelling® in-ear headphones. Do they meet the high standard set by the full-size QuietComfort® 15 headphones?

 
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Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones Reviews

Average Customer Review:

13 people say:

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5 out of 5

Really Works

Written By Scotty, Scottsville, KY on Monday, September 01, 2014
Crutchfield Customer Review (What's this?)
 
After reading countless positive reviews, I finally bought these, despite the price. The main reason for my purchase was the noise reduction, which is startlingly effective. I found the sound quality superlative, though truly discriminating audiophiles will not want to trust my judgment on such matters. The large earpieces gave me the best sound quality and noise cancellation, but were too tight for prolonged use. So, I switched to the medium size which, for me, are extremely comfortable. I was a bit worried about the electronic module being potentially cumbersome. But it is thin and light, with an effective clip that can be used to secure it to clothing. I would not trust the clip when doing anything too energetic, however.
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5 out of 5

Bose QC20 a step-up

Written By gldman, Boca Raton, FL on Tuesday, June 17, 2014
Crutchfield Customer Review (What's this?)
 
Great for noise cancellation on a plane. If you want to screen out noise, this is the set for android users.
Pros:
Great Noise cancellation, Nice sound, Has a microphone to take calls, Comfortable
Cons:
Price, but I guess someone has to pay for the ads.
1 out of 1 people found this helpful
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5 out of 5

Simply Amazing

Written By Bruce N, Los Alamos, NM on Wednesday, June 11, 2014
Crutchfield Customer Review (What's this?)
 
Five stars all the way! I bought these for the noise canceling feature, which is excellent, but the ear bud fit was the best surprise for me. I've had numerous different types of ear buds but these are the best fitting and most comfortable of them all. The noise canceling feature is pretty amazing considering they are just ear buds. I'm sure an over the ear style headphone would be better, but I did not want to lug them around. We just used them on a flight to LA and my girlfriend and I were amazed at how clear the music was with the added bonus of not needing to turn the volume up to enjoy it. This is a truly a great product.
Pros:
Compact, comfortable and great audio.
Cons:
None that I've found.
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4 out of 5

Bose QuietComfort 20

Written By Glenn, Pacific Northwest on Monday, June 09, 2014
Crutchfield Customer Review (What's this?)
 
I fly a great deal and use these often. When the switch is turned on the rest of the trip melts away. I am now able to capture all the music and movie dialogue that was escaping in the noisy environments. The ear buds are comfortable and the sound quality when making or receiving calls is excellent. The battery pack is a little cumbersome, however it is manageable. The cost is high but I would pay it again after experiencing the difference in sound quality over non-noise cancelling.
Pros:
Sound quality, ease of receiving and making calls on my Android.
Cons:
Batter pack a little cumbersome.
1 out of 1 people found this helpful
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5 out of 5

Bose Noise Canceling Technology

Written By Beau Thurnauer, CT on Friday, June 06, 2014
Crutchfield Customer Review (What's this?)
 
I was very hesitant to spend almost $300 on ear buds even they said "noise cancelling". But I went ahead and ordered. The real test? Listening while riding a large lawn tractor. I understand white noise but was not prepared to have the engine noise virtually eliminated. Amazing product and so worth the money. I traveled out west last week and used them on the plane. Perfect. I highly recommend this product.
Pros:
Delivers as advertised. You hear music not background noise. Very comfortable. Long battery life after charge, over 12 hours.
Cons:
I wish the battery unit separated for charging.
1 out of 1 people found this helpful
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5 out of 5

excellent

Written By semmla, United States on Tuesday, February 25, 2014
Crutchfield Customer Review (What's this?)
 
I travel a lot. I purchased this product specifically for this reason. This Bose works superbly by isolating unwanted noise. Also you can switch to a normal background noise with a switch, no need to take them off. Well built, convenient. As far as a sound, it satisfies my taste quite well.
Pros:
noise reduction, well built. sound
Cons:
Price. Cord from the battery to a USB Port could be longer.
1 out of 1 people found this helpful
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4 out of 5

Bose Quiet Comfort 20 Noise Cancelling Ear Phones

Written By jerry, Downingtown, PA on Thursday, February 20, 2014
 
I replaced my Bose Quiet Comfort 2 over the ear head phones with the Quiet Comfort 20 ear buds due the size of the head phones. I did not expect the ear buds to be as effective in noise cancelling, however, I was wrong. I believe that the head phones are more comfortable but not enough to out weigh the size and pack-ability of the ear buds.
Pros:
Smaller size, great noise reduction.
Cons:
Not as comfortable, Rechargeable battery not as flexible as AAA battery. Length of wire between plug and electronics is too short.. Too expensive but effective
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4 out of 5

Nice but not perfect

Written By VicR, Saratoga County New York on Tuesday, January 21, 2014
Crutchfield Customer Review (What's this?)
 
There is a bit of mid-range hiss in the headphones, though it is audible only in a very quiet room. Also, I can't seem to decide if the medium or large ear buds fit me the best.
Pros:
Much smaller than my previous Bose Quiet Comfort headphones. Very good sound quality.
Cons:
Mid-range hiss.
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5 out of 5

Great Product

Written By AJSweet, Stuarts Draft, VA on Thursday, January 16, 2014
Crutchfield Customer Review (What's this?)
 
I purchased these specifically to block noise during air travel. They work very well. My purchase was validated when a baby erupted one row ahead of me. The Bose headphones converted this potential migraine into a non-event.
Pros:
The noise blocking feature works; and the sound quality is superb.
2 out of 2 people found this helpful
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5 out of 5

Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

Written By Hal, New York, NY on Thursday, December 05, 2013
Crutchfield Customer Review (What's this?)
 
Amazing
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5 out of 5

Unbelievable performance

Written By Tom Boy, NW Ohio on Friday, September 20, 2013
Crutchfield Customer Review (What's this?)
 
When I was looking for noise cancelling headphones, it never dawned on me to look at ear buds. When I talked to the advisor at Crutchfield, they told me I'd be amazed at the ability these buds have. Still skeptical, I went ahead and purchased them. When they came, I changed to the large buds from the medium ones that came with the headphones, plugged it in and tried them out. I was amazed at how little outside noise came in! Then I took a trip and put them on in a plane. I was expecting so-so performance. I was dead wrong. I already own the over the ear Bose noise cancelling headphones and liked them a lot, but wanted something smaller. However, not being convinced the new ones would work, I took the old ones with me. Very long story short, I gave the old ones away. Again, I was totally amazed at how much noise cancelling these ear buds provide. I love the switch that allows you to "cancel" the noise cancelling so some outside noise comes in....makes it very easy to have a conversation with your flying partner without actually taking the headphones off! I love these and highly recommend them. I gave it five stars on "coolness factor" but not sure what that really is. I don't see these as so much "cool" as just "outstanding"! They are a tad expensive, but worth every dime and the Bose quality is there throughout.
Pros:
Light weight, easy to pack, switchable "off" "on" for noise cancelling, great noise cancelling ability.
Cons:
When I bought them I thought they were expensive...after using them, that is not a con. Worth every dime.
3 out of 3 people found this helpful
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5 out of 5

QuietComfort 20

Written By laugrous, Middlebury, CT on Sunday, September 01, 2013
Crutchfield Customer Review (What's this?)
 
Have used these headphones during Flights (US- Europe), they are as efficient as the Quiet Comfort 15 I also used (Maybe even better). I like the in ears so you can better rest on the uncomfortable flight seats. I would recommend these to anyone who can support in ears headphones. They are great !!
Pros:
Excellent Noise canceling, Small size, rechargeable battery. Two level of noise canceling.
Cons:
After a few hours you start to feel some discomfort.
3 out of 3 people found this helpful
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5 out of 5

Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones

Written By Alan, Boton, MA on Sunday, August 18, 2013
Crutchfield Customer Review (What's this?)
 
I had an opportunity to test these before they were available. I have a pair of on ear noise canceling headphones from Bose for about ten years and was looking to get a new pair. The noise reduction and sound are incredible. Noticeably better than the pair I have been using. One of the things that drew me in was the compactness of the system. I use them a lot when I travel and the on ear headphones are bulky to pack. My only concern is using an in ear product and effect long term hearing loss.
Pros:
Compact for travel. Great noise reduction and sound.
6 out of 6 people found this helpful
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3 questions already asked

Can you use this headphones in the gym? Will they get damage with sweat? Can you use them to run? [ Carlos  Oct 12, 2014 ]
4 answers
  • I agree with S E. These will work fine for jogging, BUT, noise cancelling make them not the earplug of choice if you are jogging in areas where there could be traffic! The noise cancelling of this product is excellent and I would not suggest running with them if you need to be able to hear and be aware of your surroundings. Other than that, they are great. [ THOMAS   Oct 22, 2014 ]
  • The earpieces fit snugly enough to stay in place during most physical activities, however, I don't have any information on how resistant they are to sweat and other fluids. My use has been mostly on an airplane. [ Frank   Oct 13, 2014 ]
  • Don't know about the effect of sweat (unlikely a problem) but the design is excellent for clinging in your ears for any activity. The cabling is three times the thickness of other headphones so will likely hold up to whatever you have in mind. After one year I am very happy with the purchase (especially after sitting next to that baby on a plane by the engine). Still think $300 is overpriced but my friends that have tried the other options are happy to now have these. [ JOHN J   Oct 13, 2014 ]
  • You can certainly use them in the gym. and you can do running with them. They are light. Fantastic noise cancelling and a good sound quality. But you may find it kind of awkward running with them because of a plastic part that regulates a noise cancelling. To run in the gym may be the best of your interest. To run out in the streets with practically complete silence maybe rather dangerous, plus that plastic part dangling around your body. That is my opinion. I bought them specifically for travelling on the planes. And they serve it perfectly. As noise cancelling there may be nothing better than them. [ S   Oct 13, 2014 ]
What is the expected life of the battery? What is the cost to replace when it fails? [ Mary  Feb 25, 2014 ]
2 answers
  • 6 to 8 hours of continuous use. No idea cost to replace. [ Scott   Feb 25, 2014 ]
  • That is a question for Bose, not another user. [ Victor   Feb 25, 2014 ]
what happens if you try to listen to music with an 20i but with an android device? [ Abigail  Dec 08, 2013 ]
1 answer
  • The 20i is designed for use with an iPhone. You will be able to use to listen to music on an android device, but the the mic and in-line remote will not function. [ Jeff Staff  Dec 09, 2013 ]

For a more in-depth review and enhanced detailed information on the Bose® QuietComfort® 20 Acoustic Noise Cancelling® headphones, please visit the Crutchfield website product page (/ISEO-rccbcspd/p_018QC20/Bose-QuietComfort-20-Acoustic-Noise-Cancelling-headphones.html ).