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Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones

For iPod®, iPhone®, and iPad®

Item #: 018QC20I

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Bose QuietComfort 20i Acoustic Noise Cancelling headphones

The QuietComfort 20i headphones let you enjoy your music distraction-free, everywhere.

The first in-ear noise-cancelling headphones from Bose®

Take your music everywhere, and leave distractions behind. The Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones are ultra-portable thanks to their compact in-ear design. So Bose's legendary noise-cancelling technology is easier to take along than ever. They may be small, but the QuietComfort 20i headphones deliver plenty of smooth Bose® sound. And with their ability to minimize external noise, you'll be able to hear every note of your music clearly. 

Stay aware of your surroundings

Powerful noise-cancellation is great for those times when you want to block out the world. But sometimes you need to be aware of what's happening around you. That's why Bose developed "Aware" mode for the QuietComfort 20i headphones. With the press of a button on the in-line remote, Aware mode passes external noise to your ears from two of the four tiny internal microphones. This allows you to hear your music clearly while still keeping aware of your surroundings — perfect for busy city streets or jogging through the park.

Bose QuietComfort 20i Acoustic Noise Cancelling headphones

The ultra-compact QuietComfort 20i headphones feature an in-line remote, rechargeable battery, and passive listening to keep the music going if your battery runs out (iPhone not included).

A focus on long-lasting comfort

Comfort is key for any pair of headphones. Bose developed their StayHear+ tips to provide a fit that's both comfortable and secure. With their soft, cone-shaped tips and stability loops, the QuietComfort 20i headphones are built for long listening sessions, even when you're on the move. Plus, the StayHear+ tips provide the proper seal required to keep external sound out for maximum noise-cancelling efficiency. Try all three included pairs to find the right fit that will keep these headphones securely in your ears as you go from the plane to the taxi or while exercising at the gym.

Built-in remote and microphone for iPhone

Want to take calls on your iPhone? The QuietComfort 20i headphones feature an in-line remote with a built-in microphone. You can answer calls with the push of a button while your phone stays in your pocket. It also lets you control music playback and volume on your iPhone, iPod, or iPad — though you won't have to crank it up to ear-damaging levels thanks to the noise-cancellation.

Dead battery? Keep listening with passive mode

The QuietComfort 20i headphones feature a built-in rechargeable battery. Just connect the included USB cable to your computer or compatible AC charger. Stuck on a plane and can't recharge? Keep the music playing thanks to passive listening mode. Just switch off the power and listen without noise-cancellation until you're able to recharge the battery.

Have an Android™, Blackberry®, or Windows® smartphone? Then check out the Bose QuietComfort®20 Acoustic Noise Cancelling headphones.


From our Bose QuietComfort® 20i Acoustic Noise Cancelling headphones review:

Part of the beauty of music is that it has the power to take you out of your present place and transport you somewhere else. The Bose® QuietComfort® 20 headphones set the stage for this phenomenon by eliminating the outside world from the picture before you even press play. They make it that much easier to get lost in your music.

— David Brown, Crutchfield A/V Writer

Product Highlights:

  • in-ear headphones with active noise cancellation to block out external distractions
  • in-line three-button remote lets you control music on an iPhone, iPod, or iPad
  • built-in microphone lets you take calls with an iPhone
  • Aware mode allows some external sound into your ears so you can remain aware of your surroundings while your music remains clear
  • TriPort® acoustic headphone technology for powerful bass and clearer sound
  • three sizes of proprietary StayHear®+ tips provide a comfortable, secure fit and proper noise isolation
  • slim control module with built-in rechargeable battery, power/mode switch and status lights for battery life and mode
  • up to 16 hours of use with a fully charged battery
  • passive listening mode for use when internal battery runs down (no noise cancellation during passive listening)
  • USB charging cable
  • clothing clip
  • warranty: 1 year
  • Our 60-day money-back guarantee

Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones Reviews

Average Customer Review:

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Almost great

Written By G, Colorado on Monday, June 22, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

So these are potentially great earphones. Noise canceling and fit are superb. However, there is a big external battery dangling from the end of them. There's a weird couple of inches from your device to this battery then the cord runs up. They way they "Y" is also kinda weird. But for me, there was no point in getting noise canceling in-ears with the big dangling battery. It doesn't really save space is goofy when plugged into your phone for example. You have your phone then another battery dangling and banging around in your pocket or desk. I sent them back and opted to use my cheap in-ear (non-noise canceling) for phone calls and portability and bough the Bose over ear model. Much cleaner design.

Pros: noise canceling, fit.

Cons: dangling external battery.

Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones

Written By D, MN on Tuesday, June 16, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I bought these mainly for the noise reduction to cut down the neighbor's very loud bass coming from his outdoor speakers. First time I turned on the noise cancelling feature it blew me away. Almost all sound disappeared. Even the neighbor's lawn mower noise was gone. If they continue to work this well I'll be a happy buyer!

Pros: Noise cancellation

good noise canceling .. passable audio

Written By val, Texas on Wednesday, June 10, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

1) The noise canceling is excellent. These headphones have the best noise canceling I have ever heard. I have tried many NC headphones and these are hands down the best for removing jet noise and other noise from the outside. 2) The headphones are a big heavy hanging from inside your ear. They become uncomfortable over time due to the extra weight. The short cable from the plug to the battery pack is annoying. I am not sure how well these will hold up considering the weight which is often dangling from your iphone/ipad. This extra weight also make the headphones irritating to carry with your phone etc. 3) The sound quality is okay. I would say they sound a bit worse than good 50$ headphones. The bass extension is weak. The bass definition is weak. The mid tones are okay but muddy. The highs are a bit shrill, single toned and muddy. During fast transients with a broad tonal range, the sound quality is poor and muddled. Overall, I would say in ear noise isolation headphones in the 100$ range have a much better sound quality. 4) Personally, I found these headphones okay for watching a movie. You tend to not notice that the sound quality is on par with your flat screen tv at home. (That is to say the sound quality is poor.) Listening to music is tough if you have ever heard good speakers or owned better sounding headphones. In an on plane head to head shure 4c the shure blocked the same amount of noise and sounded MUCH MUCH MUCH better.

Pros: noise canceling on par with the noise isolation offered by shure with a loose fit. These cancel jet engine noise amazingly well. They also remove alot of other random background noise both high and low frequency.

Cons: sound quality is poor for a 100$ headphone let alone a 300$ headphone. Buying these to listen to music without ambient noise is a massive waste of time and money. If you just need audio quality buy another set of headphones. The ultimate ears, shure, etc all offer better sound quality for much less money.

Great product

Written By Thornton A, Massachusetts on Tuesday, June 09, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

A lifesaver on airplanes!

Pros: Quality

Cons: None

Bose QC20i

Written By EB59, California on Monday, June 08, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Was looking for an in-ear alternative to traditional noise cancellation headsets. Something smaller and lighter for travel. Also something I could wear while sleeping on long international flights. The comfort and best in class noise cancellation technology the QC20i provides is the perfect solution.

Pros: Small, light weight, comfortable, can sleep with them on

Cons: Sound quality not as good as larger, over the ear, headsets

great addition to the Bose NC lineup

Written By SteveK, Massachusetts on Monday, June 08, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I've owen several generations of Bose NC headphones over the years. I prefer over-the-ear designs because the provide better isolation. However, on long plane flights that design tends to hurt as one tries to sleep. The new earbud NC design will be much more comfortable, although they probably will not be as effective.

Pros: very compact and comfortable

Cons: less noise isolation

Solid headphones

Written By Michael J, New York on Sunday, May 03, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

My first pair of noise canceling headphones. I wear them almost all day for work and while they don't block out all outside noise, the reduction of noise is enough that I don't get distracted. Overall quite comfortable even though I wear them for several hours at a time. The battery does wear out if I inadvertently leave it on overnight.

Pros: Noise cancellation. Sound quality.

Cons: Battery life. Price.

Superb

Written By Lance, Port Charlotte, FL on Thursday, April 09, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I have the QC3 and now have the 20i. The noise cancellation from the 20i is superior to the QC3. The ear bud comfort is very good. It's amazing how much backround noise there is in my office and home - No More.

Pros: noise cancellation

Cons: the rechargeable battery.

Bose Noice Cancelling Earbuds

Written By Alan, El Paso TX on Tuesday, March 17, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Excellent Product

Pros: The noise cancelling is excellent and it is lightweight

Cons: Nothing to really speak of

Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones

Written By Jeff, Westerville,Ohio on Sunday, March 15, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I've owned a pair of over the ear Bose noise reducing headphones for 4 years. They work great. But when I tried the in ear style I couldn't believe they do the same fantastic job without the large size. If you travel a lot these are a must.

Pros: Comfortable. Light weight. Small enough to carry in your pocket. Great sound quality. You can use as regular headphones without having to turn on the noise canceling feature.

Cons: None yet.

Bose Quietcomfort 20i

Written By Tom B, Lincoln, NE 68516 on Sunday, March 08, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I just bought my second pair so both my wife and I can enjoy the excellent noise reduction when traveling. I note that some do not give the best rating on sound quality but I would rate them very good. I did have a Quietcomfort 15 first but traded for the 20i as they are more comfortable for long flights and i think noise reduction is as good.

Pros: Excellent noise reduction, very good sound quality and comfortable to wear. Very handy compact carrying case.

Cons: Somewhat expensive but worth the money.

Bose quiet comfort 20i acoustic noise canceling headphones

Written By Shayla, Ri on Saturday, February 28, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Great product great headphones especially while working.

Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones

Written By JC, North Carolina on Thursday, February 19, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Ok. They are expensive, but the do exactly what they say they can so. These earbuds are terrific. Great on the airplane last week, and great in my office! Have been shopping at Crutchfield for years. They are the best!!! Don't over think this decision. You'll never regret owning these Bose earbuds. Go Heels !

Pros: quality, and comfort.

Cons: pricey, but you'll use them for a LONG time. They are worth it!

very good but too much volume

Written By jim, Massachusetts on Tuesday, February 17, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Sound quality is quite fine. I cannot distinguish high from very high quality, and these are in that realm to me. My one issue is that I was using them on the plane to watch a movie and i could not turn them down enough. even the lowest volume setting was too high. The volume control on the Bose unit appears not to work unless it is connected to a compatible device (i Phone). this is unfortunate. Too bad that they have to make two models, one for Android and one for Apple. What happens when i switch phones? I guess having a 300 dollar pair of head phones is cool, but no one really equates Bose with cool. I did not buy them to be cool. Build quality is fine. I would like a bit better way to store them in the case, which I find to be a bit flimsy and undersized. I think I would like a hard case. They are comfortable, but I could not wear them for several hours straight without some discomfort Noise reduction is quite good. I have a pair of Bose over-the-ear phones and I don't notice much difference, which I guess is saying something given the smaller package. It is overall a very good product, but its also pretty expensive.

Pros: small size, generally comfortable, good noise reduction

Cons: difficulty with volume control, case leaves something to be desired. dual models, one for android and one for apple.

These earbuds bloom like no other.

Written By Jerrygp, Washington on Tuesday, February 03, 2015

Crutchfield Customer Review (What's this?)

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    "Coolness Factor"
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    Sound Quality

These buds will be sharing office time with my Grado 225's. They will hold their own. I will be using them on the plane to Hawaii in a few months, so the jury is still out on airplane noise intervention.

Pros: Well made and fit my ear perfectly. With the circuit activation on, and being somewhat of an audiophile, I get very nice musical satisfaction. I look forward to when they are broken in. (if there is a break-in period for earbuds...I am not sure.)

Cons: Can get a little tiring for me after a couple hours in the office at the volume I am used to from my Grado's. The cord could be a little longer for my set up at work. Price is on the high end.

Bose Quiet Comfort20i Acoustic Noise Cancelling headphones

Written By Bose headphones, College Park,Ga on Monday, January 26, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Great sound

Pros: Clarity

Cons: Noise cancelling

Maybe better than I expected

Written By maestrosteve, New Jersey on Monday, January 19, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I've never been a Bose fan. To me they have always been overpriced, over-marketed, and failed sound-wise with real audio pros. I'm a touring musicians, and have heard the best sound guys in the business give their thumbs down opinions on Bose equipment. Their headphones don't compare sound-wise with the best headphones I've used, however they are absolutely the most comfortable. Their over the ear and on ear headphones are very lightweight and comfortable. I bought this 20i strictly for noise canceling while flying on planes, and they are fantastic. They fit in the ear pretty good and are very comfortable to wear for a long time. They sound fine, not great without the noise canceling feature on, but once it's on, the sound comes alive and is much better, plus the noise canceling feature is the reason to buy it.

Pros: Best noise cancelling headphones available.

Cons: A little overpriced, but they are the best so you may not mind spending the money.

Bose 20i noise cancelling headphones

Written By Charles, Moorhead MN on Thursday, January 08, 2015

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
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  • Noise Reduction
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Awesome!

Pros: Best headphones while playing my PS4!

Cons: NONE

Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones

Written By Anonymous, Ardmore, PA on Wednesday, December 24, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Very comfortable, noise cancellation good. Ear bud design allows a certain amount of background sound to enter the audio environment.

Pros: Does more or less what I wanted. The test will come on the next flight.

Cons: The rechargeable battery is a plus, but its size is an issue.

Excellent headphones

Written By Rachel s, Asheville. Nc on Friday, December 05, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I bought for my husband and gave to him before a long plane flight. He loved them. Both with the noise reduction and just for music

Pros: Good case.

Cons: On too easy to turn on by accident. Needs better switch

Superb sound but my ear hurts after a while (2 hrs)

Written By Al, North Carolina on Sunday, November 23, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I listened various genres and in almost every genre I enjoy listing with this headphone. i also have the QuietComfort 3 and the sound quality is at par. I can hear the subtle instruments in classical music as well as very good bass from the pop genre. i think Bose made the most versatile headphone with the best sound quality across variety of sound/music. However, I still can't find a, inside-ear headphone with the comfort of the on-ear or over ear headphone. I can't listened to this headphone for more than 2 hours since it starts to hurt. That said, there is no other "in-ear" headphone more comfortable than this one, as far as I know. Also, Bose Noise cancellation is the absolute best. I kind of set the bar really high on the noise cancelling capability after reading so many reviews on this headphone, So as a consequences, I feel that it is still not enough noise suppression when I use it on a charter bus ride full of kids. That's the reason I gave 4 out 5 starts on Noise cancellation. Strong cable connector/construction plus the convenience of turning off noise cancellation with a switch is great feature of the headphone. Price is a bit steep but I can easily justify it with the sound quality.

Pros: Superb sound quality across sound ranges Awesome bass for an in-ear headphone You can hear even the most subtle music The USB charging is just the right/best approach for headset like this. Every full charge lasts a long time Short cable (is a plus) minimize tangled

Cons: It hurts my ear after prolong use (over 2 hours) Expensive

great headphone

Written By Jon Z, raleigh NC on Sunday, November 09, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I do lots of traveling and have the Quiet Comfort 15s. I just got the 20i and used them on an oversees trip. quality of music and blocking out noise is awesome and quite comparable to the 15's . The 20i takes up little space and is simple to use. I do lots of international travel and would highly recommend the 20i

Pros: small in size, good noise canceling quality, easy to use

Great Product

Written By K. Todd, Georgia on Friday, November 07, 2014

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I have the Bose Quiet Comfort over the ear noise cancelling headphone, the Bose Aviation noise canceling headphones and now the 20i in ear headphones. The 20i's are absolutely amazing in their ability to cancel ambient noise, especially "white" noise. They are nearly on par with the $1000 aviation headphones. Outstanding product especially for those who routinely travel by air. They all but shut out the droning jet noise.

Pros: Exceptional tonal qualities, outstanding noise canceling ability, extra long battery life, quick charge time, much more portable than previous over the ear models.

Cons: Comfort is better than other Bose in ear headphones but not quite as good as it could be. After an hour or so I find I have to take a break from wearing them.

Amazing Ear Buds

Written By Judith, MA on Sunday, November 02, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
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  • Noise Reduction
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Amazing quality.

Pros: We have the headphones and didn't know if the buds would be as good. They are terrific!

Great Product

Written By Chris W., Dallas, TX on Monday, October 20, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Excellent Product, Excellent Sound!

Pros: Quality Sound

Cons: Price

Nice for the price

Written By John, PA on Friday, August 08, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Nice pair of headphones for the price. They are surprisingly comfortable & do very well with respect to noise cancelling. I just took a trip from PA to CA & back and they performed very well. A little lacking in the bass but other than that they produced good quality sound. Recommended if you are looking for a good pair of headphones to fly.

Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones

Written By Anonymous, Orlando Fl on Tuesday, July 29, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
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The best headphones ever!

Bose QC 20i headphone

Written By Markus, Hawaii on Wednesday, June 11, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

One of the best noise cancelling headphones. Good sound, and comfortable enough you forget you have them on. Just got back from a 8.5 hour flight from Korea and had a chance to try out the Bose 20i that I recently purchased. Extremely satisfied with the purchase. I've got a set of PSB M4U2 that sounds better than the Bose but the noise cancelling,comfort, and portability can't compare to the Bose 20i's. They are so comfortable you forget your wearing them. So much easier to doze off on long flights without the over the ear cans pushing into the side of your head. My wife tried them for a while and preferred the Bose to her Sennheiser NC headset. Sound was good, not as detailed as the PSB's but more than adequate for the environment it's intended for. Build quality looks good but expect the cables to eventually wear with the acute bending necessary to put them into the too small case that is included. Found a neoprene zip case 2x as large to allow the cables room to roam and not crimp. I intend to use them only when flying, as I want to keep these till the rechargeable battery no longer charges. Baby them a little and you should get your moneys worth out of them.

Pros: Great NC, Fantastic comfort, Best in Portability, Good sound.

Cons: Cables life is suspect, especially if you cram them into the too small case thtas included. Planned obsolescence? $$$$

Bose QuietComfort 20i

Written By Michael C, Sun Lakes, AZ on Thursday, June 05, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Excellent product that effectively reduces ambient noise while providing quality sound for listening to music.

Pros: Easy and compact offering quality performance.

Cons: I have nothing negative to state about this superior product.

A Way to Go

Written By Gridley, Asheville, NC on Thursday, May 01, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

The best thing about this product is twofold: noise reduction and quality of sound, on all types of recordings. But while the ear pieces stay in the ear, I find that they come apart easily, particularly when removing them. That's quite an aggravation and diminishes their worth to me.

Pros: Noise reduction, sound quality

Cons: Earpieces are flawed

Peace and quiet in miniature!

Written By Helenmarie, Huletts Landing, NY on Saturday, April 19, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I hate to carry bulky ear phones on trips and found these ear buds fabulous for travel. They really give outside noise reduction yet fabulous sound in my ears! With the touch of a lever I can communicate with the outside world quickly when needed.

Pros: Comfortable for sleeping to eliminate outside noise such as snoring or city sirens and traffic disturbance. Easy to adjust for phone use.

Cons: Had to try different bud size, for me small, but no big deal. I have always used over the ear type so this still takes some getting used to. Wish they cost less and had longer warranty in case battery fails? Need to inquire about this.

The perfect cure for open offices

Written By Mr. Spock, NYC on Friday, March 28, 2014

Crutchfield Customer Review (What's this?)

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I got these on a colleague's recommendation to drown out the cacophony of our new "cool" open office seating. They work brilliantly! Once again I get some peace & quiet and can get work done. And I just have them on noise cancelling, don't even listen to any music. BTW because our bodies are not perfectly symetrical, I use the "medium" size for one ear and "large" for the other.

Pros: Your personal cone of silence

Cons: Expensive

Great buy

Written By Yahr, APO Afghanistan on Friday, March 28, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I don't know how all these people have trouble putting their headphones in their ears. Use a smaller size if they aren't fitting, mine slap right in and are comfortable as anything. I love how the headphones don't have to use the noise cancelling to work, I have a pair of Beats studio headphones that require the headphones to be turned on which uses batteries, so if the batteries die, goodbye music. These headphones 1. don't use batteries but has a rechargeable unit and 2. DOESNT HAVE TO BE ON. so if your battery dies, you still get music. In ear noise reduction is awesome, doesn't block out what the over the ear products can, but still amazing nonetheless. work really well on airplanes and with loud roommates.

Pros: Lightweight No need for battery life to get music Amazing Bose sound Awesome noise cancelling Very comfortable (three different sizes for the ear piece

Cons: Cost.

Cancel noise well but slightly difficult to wear

Written By Sarah, Florida on Saturday, March 22, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
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It takes a little bit of work to get them to fit into your ears properly, but once they do, they really work to reduce noise

Evidently Amazing!

Written By Butchdog, MN on Thursday, March 20, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
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Gave these to my wife for her birthday, it was a long shot. No perfume, no flowers, just these. She enjoyed them for a couple days at home and exclaimed over and over how great they were. Then after a long flight she said they were absolutely incredible and far exceeded her expectations. I wasn't too worried about going out on a limb to buy them. They are, after all, Bose!

Pros: Great fit, excellent sound, superb noise canceling

Cons: None

phenomenal

Written By Diane, Indianapolis, IN on Wednesday, March 12, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
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  • Noise Reduction
  • Sound Quality

I've long been skeptical about "noise-reducing" headphones. Noise-reducing earbuds concerned me because I don't like anything inside my ears, like earplugs. But the low, rumbling sound of a generator at my new workplace was threatening to give me migraines, so I decided to try out these Bose 'buds. All I can say is, Wow! They really do work. And they don't go inside your ear (like earplugs do). Expensive, but worth it.

Pros: Eliminate low, rumbling noise Music still sounds great Can still hear people calling out to you -- you're not completely isolated from the world around you

Cons: Takes me several tries to get the earbuds fitted in my ear just right (have to keep rotating them around)

Great earbuds

Written By Pat, WV on Tuesday, March 11, 2014

Crutchfield Customer Review (What's this?)

  • rating
    "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

These earbuds work great. I have trouble keeping earbuds in my ears, but these stay put. They are comfortable to wear and easy to carry around. The noise cancellation works great. The sound is good--I mostly listen to podcasts, but my music sounds fine too. I thought that the noise cancellation control would be a pain to deal with but it's not. I used to use the QC-15 headphones and they worked fine too but if I wore them for a long time them would get hot and uncomfortable. These are more comfortable than the headphones. I like the aware button and the controls work fine with my ipod.

Pros: Good sound, good noise cancellation and comfortable. Battery goes a long time on a charge.

My New Travel Companion

Written By Debbie, Seneca, SC on Thursday, March 06, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

These earbuds are very comfortable and I usually don't like buds. The noise reduction is remarkable. These will go with me on every trip. I especially like the ability to turn off the noise cancellation by pressing one button. Best Valentine's gift ever!

Awesome

Written By James, Los Angeles, CA on Monday, March 03, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Finally a noise cancelling earphone that really works. Comfortable and more importantly, easy to carry around.

Pros: Small portable size.

Cons: The noise cancelling component could have been better designed...problem is that it hangs on and creates potential problems when walking around. Plus I foresee wiring issues because the carry case it comes with is a bit small.

Peace and Quiet

Written By jdd, Boston, MA on Monday, March 03, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I fly a lot and finally tired of the constant drone of airplane engines. Further, I wanted to improve the sound quality over standard iphone headphones. These do the trick.

Pros: I don't look like a wannabe DJ or Lando Calrissian's right hand man Episode V. They are pretty comfortable and lightweight.

Cons: Doesn't completely eliminate all noise and when the noise cancellation is turned off, the sound sounds a bit like being in a tunnel. The rechargeable battery is kind of like an extra appendage.

Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones

Written By Dustin Y, New York on Wednesday, February 05, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

When I first saw this I was excited, because the QC-15s have a few cons (Bulkier, doesn't work without battery). So this was like the best of passive noise canceling (like my -now stolen- etymotic) plus Bose's active noise canceling tech, which, at least on the QC-15 is superb.

I am an Android user (and have a series of iOS + Apple products like this very Macbook Air). I develop software so I need iPhones, iPads and Androids.

When I got my QC-15, I remember going to an App Store with my MBAir to try whether the mic would work when connected in the computer. It did, so it was awesome, because I could use it to Skype with people without using the integrated mic in the computer while wearing the awesome headphones.

I later gave my QC-15 to a very good friend who couldn't afford them and decided I was eventually going to buy new ones.

I finally got these new QC20. As an Android user, I picked the Android version. That was my first mistake.

Pros: - They are light and very portable. The battery doesn't really bother much (but it has a few caveats). - Moderately easy to fit and less tiring (for me) than the full in-ear-canal (Etymotic stuff). I flew 16 hours straight and they didn't really cause a major problem (tho I could feel them by the end). - Easy to sleep with these on a plane while tilting your head. Still some vibrations can be heard, but with the others is really hard for obvious reasons. - The USB charging is nice (Boeing 767

Cons: With the 3 sizes (S-M-L) ear tips, you might not find an appropriate one for your ear size. Mines (I was using Med) would slowly pop out after a few hours. Not a big deal, but I wish Bose would offer more choices (Like Etymotic does). - The battery is not heavy, but heavy enough to cause disconnects if it hangs from a loose plug (like on a plane where the plug is abused a few times a day). - The position of the battery in the "cable" is a win-loss situation. Sometimes you feel like it's great

Big result in a small package

Written By Howard M., New York City on Friday, January 24, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

At $299, it is pretty pricey, but certainly worth it. The noise reduction is impressive, but even with this feature turned off, the results are impressive. The sound quality is great, as I have come to expect from Bose. I prefer these to the over-the-ear headphones for their portability and comfort. The sound quality is about the same. The one thing I would have liked, is for there to have been a way to charge the battery by plugging directly into the wall, rather than into a computer or UBS connection. Also, the carrying case could have been a bit larger. As it is now, I have to stuff the headphones into the case.

Pros: See review above.

Cons: See review above.

Bose QuietComfort 20i

Written By C, Austin, TX on Saturday, January 18, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Best purchase ! I love that there in ear and not over the headphones ! A lot easier for traveling for sure ! I won't be using my Dr Dre executive headphones anymore ! Thank you Bose

Pros: More convenient for traveling

Cons: Only that there brown more colors

Disappointing for the price

Written By M., Philadelphia, PA on Tuesday, January 14, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I was ready to be wowed. I wanted to like these much more than I did. The unusual fit means they don't seal out noise, so if you like to listen to your music quietly there's a fair amount of sound that bleeds in. I used them at the gym, on the train, and walking outdoors. They didn't help much with wind noise. I'm used to using earbuds that have a snugger fit and, even without noise canceling, did a reasonable job at blocking outside sound. Plus, the weight of the dangling mic-controller tugs at the wires (even using the shirt clip) so they can loosen in the ear. The sound lacks richness in the middle and bottom. Overall, they were disappointing for the price.

Pros: Lightweight, moderately effective at compensating for (though not killing) outside noise.

Cons: Fit isn't that comfortable; faint hissing; sound quality is good not great; price; battery can't be replaced.

surprised

Written By tom p, sitka, alaska on Wednesday, January 08, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

must of turned them off and on a dozen times before accepting how well they worked. i am a contractor with many changing noises thru the day, don't like over the ear, too isolating and in the way. these don't fall out and i can hear people talking to me and of course still connected to the phone. if they last they are worth the cost.

Pros: stay on comfortably during activity, not in the way, noise cancel works well

Cons: price, only if they don't last, battery life unknown

Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones

Written By Anonymous, L.A. CA on Wednesday, January 08, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Tiny buds; big sound

Pros: Tiny buds; big sound

Cons: small enough to easily lose

bose quite comfort 20i acoustic noise cancelling head phones

Written By Patrick, Nashville,Tn on Sunday, January 05, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Bought these for my 25 year old daughter for xmas. She says they sound great and the noise canceling properties work very well. She says the sound quality is fantastic. one thing she pointed out to me was that they have a rechargeable power supply and she thinks that if the battery goes bad then phones are no longer usable. I have not done research on that matter. I would think that a new power supply could be installed. I also do not know how long the battery will last. I think they are over priced. I personally have a $39.99 set of Sony ear phones that have a killer sound. When I have them in my ears I cannot hear what is going on around me. Of course I usually have them cranked relatively loud. I think Bose makes a good product . My daughter loves her Bose headphones therefore Merry Christmas.!!

Pros: Great sound. Built very well.

Cons: Over priced.

Definitely Worth the Investment

Written By ENLREAD, Little Rock, AR on Friday, January 03, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I frequently travel for work and use the Bose QuietComfort 20i Acoustic Noise Cancelling Headphones while on the plane and when working in the airport. They are amazing; with or without music they tune out the noise around me so I can focus. I also have the Bose QuietComfort 15 Acoustic Noise Cancelling Headphones, but I think the 20i earbuds are even more effective, plus they're MUCH smaller to carry around. They're worth every penny.

Pros: You won't hear babies crying, engine noise, or talking when on a flight or other noise when wearing them anywhere else. Also, their portability makes them an excellent choice over the larger versions.

Cons: When using them while talking on the phone it can be difficult to hear yourself so you might not be able to tell how loud you're talking. Can be tricky when in a public space because you may be shouting, but can't tell. I usually only use one earbud in when using it with my phone so I can get a better sense of the volume of my voice.

comfort and great sound

Written By DebL., New England on Wednesday, January 01, 2014

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Very comfortable but not quite as noise reducing as expected. Dependable great Bose sound.

Perfect size for travelling

Written By Anonymous, Houston, TX on Monday, December 30, 2013

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

I've been upgrading to each newer version of the Bose QuietComfort headphone. I like this one the most so far due to its size. It reduced the weight and space in my backpack. It's more comfortable to sleep with it than the over the ear model.

Pros: size and weight

AWESOME

Written By ev, Philadelphia, PA on Thursday, December 26, 2013

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

These headphones are awesome. You cannot hear a thing outside of the music you have plugged in. I tried to have people shout at me loud enough to break through....was not possible. I'll be wearing these a lot.

Pros: sound quality

Cons: comfort. still a bit awkward

bose quiet comfort 20i headphones

Written By Caz, manchester, NH on Saturday, December 21, 2013

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

SOUND QUALITY IS AMAZING

Pros: SOUND QUALITY AND SMALL SIZE

Cons: NONE

Best of the Best

Written By Cafe L, Honolulu, HI on Friday, December 20, 2013

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

My second pair for my staff Christmas party. Has to be the best ever. I used this on a 12 hour flight and it was in my ear for 10 hours, so comfortable for music and movies and complete silence when I was sleeping. All the other companies say it's noise cancellation earbuds but non can compete with the Bose QC 20i. Not cheap but very well worth the money.

Bose qc20i acoustic noise canceling headphones

Written By David, Ohio on Sunday, December 08, 2013

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

The first time I tried these I sat in a window seat adjacent to the jet engine. WOW!

Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones

Written By Fran Picone, NY on Friday, December 06, 2013

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality

Love these new earbuds. Noise reduction and sound quality is excellent. Ear pieces could be a bit more comfortable particularly if you want to sleep on your side. Small size is great to slip into carryon for traveling.

Pros: Noise canceling Sound quality Small size for traveling

Cons: Ear pieces a bit uncomfortable over time.

Bose® QuietComfort® 20i Acoustic Noise Cancelling® headphones

Written By HalG, Long Island NY on Thursday, December 05, 2013

Crutchfield Customer Review (What's this?)

  • "Coolness Factor"
  • Build Quality
  • Comfort
  • Noise Reduction
  • Sound Quality