RetroSound PA-03 Power Antenna Failure
Crutchfield Customer Review (What's this?)
Unfortunately this power antenna unit malfunctioned right out of the box. The antenna mast overextended and became unstable and would not retract after installation and when first powered up. All that Crutchfield did was refer this customer to the the manufacturer's tech support who required that the faulty unit be sent to them at the customers cost before sending out a replacement.
Pros: All support personnel were courteous and cheerful both from the seller and manufacturer. I liked the compactness of the unit and its appearance.
Cons: Obviously experienced a design failure which may be a common problem with this unit. Be sure not to power the unit on without the top mounting assembly properly installed as per tech support instructions which are not mentioned in the instruction booklet that came with the unit.