Jensen VX7020

Navigation receiver

Item #: 110VX7020

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156 Reviews

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Find your way without losing your wallet

Jensen's VX7020 navigation receiver delivers real value, sporting an impressive 6.2" LCD screen that gives you easy command over your audio and video sources. You can also incorporate your phone with hands-free calling and streaming audio capabilities. Add the cost of the stress you'll save by not having to worry about getting lost, and this Jensen becomes a worthy investment.

Take it to the streets

The VX7020 boasts maps of the entire U.S., Puerto Rico, and U.S. Virgin Islands, plus millions of points of interest for when it's time to take a break. Lane guidance will keep you on the right path for your next maneuver, and you'll be able to see realistic depictions of many complex intersections that make them easier to navigate.

The VX7020's powered by iGO primo navigation software, which has become an industry standard over the past few years because it's fast, accurate, and easy to use. This stereo's compatible with Naviextras, which allows you to download maps for other countries, including points of interest, through their website.

Bluetooth® calling and music streaming

This Jensen offers Bluetooth connectivity, so you'll be able to make and take calls using your compatible phone through the stereo. Built-in A2DP technology allows you to stream music from your smartphone through this receiver, and gives you control over the music on your Android™ phone or iPhone®.

If you've got Pandora Internet radio on your iPhone®, you can control it through the VX7020's interface when connected.

Sonic solutions

This receiver will play all your CDs and DVDs, including discs loaded with music files, while front and rear A/V inputs offer connections for more audio/video sources. Go ahead and load up your iPod® or thumb drive with tunes for your travels — the receiver's front USB port provides convenient access.

When you're parked, you can enjoy movies from DVDs or other video sources on the receiver's display, and you can add Jensen's optional jLinkUSB cable to view iPod video content. Jensen includes a wireless remote control, allowing your passengers to pick the playlist.

Expand your system

Why struggle with stations fading away as you travel? You can hook up a satellite radio tuner (not included) to this receiver and access the wide variety of entertainment, sports, news, and commercial-free music satellite radio provides — your favorite stations are always there and, even better, you can view the channel art on the big screen. You can also connect a rear-view camera, so you can see more of what's behind your vehicle when getting in and out of tight spots. If you're looking to add subs and amps, you can take advantage of front, rear, and subwoofer preamp outputs.

Want to keep your steering wheel controls?

The Jensen VX7020 offers built-in steering wheel remote compatibility for vehicles with non-CAN bus steering wheel control interfaces, but you will have to hard-wire the steering-wheel control wires of the stereo's harness to your vehicle's wiring. You can configure the steering wheel remote commands from the VX7020's touchscreen. For most cars with CAN bus steering wheel control interfaces, you'll need an adapter to retain steering wheel controls. Check “Details” for more information, and the "Accessories" tab for compatible adapters. If you're not sure if you need an adapter, call, chat, or email an Advisor for help determining what you'll need for your vehicle.

Bluetooth note: Use of this receiver's Bluetooth features will depend upon your phone's Bluetooth capabilities. Learn more in our article explaining Bluetooth profiles.

iPod/smartphone note: If you're going to use your iPod or smartphone with this receiver, be sure to check "Details" for compatibility information.

Product Highlights:

    General Features:
    • DVD/CD receiver with 6.2" touchscreen and AM/FM tuner
    • fits double-DIN (4" tall) dash openings
    • internal amp (13 watts RMS CEA-2006/40 peak x 4 channels)
    • built-in Bluetooth for hands-free calling and audio streaming
    • remote control
    Navigation Features:
    • maps of the United States, Puerto Rico, and the U.S. Virgin Islands, plus 11 million points of interest
    • lane guidance and junction view
    Smartphone Features: (see Details for info on compatibility with specific smartphones and apps)
    • built-in iPod, iPhone, and iPad control
    Audio/video Features:
    • plays CDs, DVDs, and USB memory devices (see Details for full capabilities)
    • 10-band parametric EQ with 8 preset tone curves
    • subwoofer controls
    • compatible with SiriusXM satellite radio tuner
    • inputs: front USB input, front (minijack) and rear (RCA) A/V inputs, rear-view camera input
    • outputs: 5-channel preamp outputs (6-volt front, rear, and mono subwoofer), rear A/V output
    Other Information:

    Why install a car stereo with built-in GPS?

    Imagine taking a trip as your car's receiver gives you directions, finds the best restaurant for dinner, and plays movies for your back seat denizens. Navigation receivers cover all the bases, with GPS guidance, DVD playback, and a host of other useful features. You can search through millions of points of interest to locate gas stations, restaurants, museums, and other interesting spots, wherever you are. Most receivers offer Bluetooth capability for hands-free calling, along with the ability to search through your iPod playlists with touchscreen controls.

    Jensen VX7020 Reviews

    Average Customer Review:

    156 reviews
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    Nice Receiver, but pricier than market price.

    Written By Imran, Lansing, MI on Monday, September 21, 2015

    Crutchfield Customer Review (What's this?)

    Had a question while installing it, and customer support were nice and friendly, and Awesome! The Device is has a decent sound quality. and nice amplitude.

    Pros: The Device is has a decent sound quality. and nice amplitude.instructions that came along with it helped me decide which accessories to buy with it and instructions for my specific vehicle.

    Cons: I found this same receiver same model available in market for less money. The Accessories kit that i bought seperately werent that nice quality, the mounting screw split the the mounts of that plastic dash, when i screwed it in.

    VX7020 Great So Far

    Written By Mike, North Carolina on Friday, September 11, 2015

    Crutchfield Customer Review (What's this?)

    Great unit for my 2000 Honda Civic. The wiring was simple and straight forward using the supplied instructions. There wasn't much mention about what to do with the E-brake wire, but there's plenty online about it. I had no problems installing and it all worked with no problems whatsoever. The shipping was super fast and Crutchfield is incredible when it comes to helping you out. The sound quality is great in my opinion, and the navigation is perfect so far.

    Pros: Crutchfield is awesome to deal with. Great features for an inexpensive unit.

    Features for price is awesome!

    Written By JamD, California on Wednesday, September 09, 2015

    Crutchfield Customer Review (What's this?)

    For the price and the features that the Jensen vx7020 has you can't beat it!!! Bluetooth is easy to set up, navigation is also a breeze to use. This unit replaced the factory BOSE unit for my G35. I had my doubts that it would sound good with the factory speakers but it sounds a lot better with the Jensen. Only main complaint that I have is that during bright daylight hours, the unit is hard to see since the face is not anti-glare. Also the unit seems to lag a slight bit for the touch screen feature but it's not enough to make you want to punch it. Other than that, for the price and features that it has, it was a definite good purchase. Will probably get one for my wife's car.

    Pros: Bluetooth Navigation Touch screen Color customization

    Cons: touch screen not anti-glare can't see screen in bright sunlight slight lag with touch commands

    Great Head Unit

    Written By Great Head Unit, Missouri on Monday, September 07, 2015

    Crutchfield Customer Review (What's this?)

    This is a great head unit. Sound is average but installation was great.

    Pros: Ease of use

    Cons: Wiring harness was difficult to figure out, but Crutchfield support was awesome.

    Me So Happy, Me Love Radio 2 Times

    Written By Goo Man, Illinois on Tuesday, September 01, 2015

    Crutchfield Customer Review (What's this?)

    Me love radio 2 times, 1 time when me buy, 2 time when me hear American hip hop music in car.

    Pros: Pretty to look at, sound makes my ears happy, happy, happy.

    Cons: Too many commercials on radio.


    Written By Rick S, Ohio on Tuesday, September 01, 2015

    Crutchfield Customer Review (What's this?)

    Love the receiver. Even better is the support from Crutchfield. Exactly the right extra parts. Answered all my questions quickly from reviewing other receivers through the installation of this receiver. The entire process took about 1.5 hours and most of that time was wiring the new harness to the receiver. Putting it in the car was a piece of cake.

    Pros: Very intuitive. Connects to my phone quickly and easily.

    Cons: Took a while to find a location for the microphone that worked. That's not a fault of this receiver though.

    Great inexpensive navigation unit

    Written By Dr. S, California on Wednesday, August 19, 2015

    Crutchfield Customer Review (What's this?)

    Great navigation unit. Easy to install, lots of great features. Not sure why I didn't get one a long time ago!

    Pros: Cheap, easy to use, great features

    Cons: Remember to hook up the pink wire, or you won't be using the DVD player :(

    great value

    Written By flaboater, Florida on Friday, August 14, 2015

    • "Coolness Factor"
    • Build Quality
    • Ease of Use
    • Sound Quality
    • Value

    Great value. Wanted touch screen with a volume knob because i installed in a convertible and sometimes screen is hard to read in sun and glare.Only problem (and it is "glaring") is that the dim function at night when the lights are on is not very dim and the screen is still very bright.

    If you are the least bit handy with software, when i upgraded the software, it is easy to change the background wall papers from stock to whatever graphic you want. just load your graphic in to the software and save it as thew wallpaper *.jpg name. very simple

    The NAV Map is also very easy to mod, based on Igo software, you can modify the sys,txt file with all sorts of commands to get rid of start up and warning screens, etc. just google IGO navigation for info on this...

    All in, a good value

    Lots of Functionality for the Price

    Written By Jason G, Texas on Monday, August 10, 2015

    Crutchfield Customer Review (What's this?)

    I installed this receiver in my wife's 2007 F150 as an upgrade to the failing factory CD changer. Installation was fairly straightforward, and the interface is intuitive. It doesn't boast huge power, or tons of features, but I purchased it based on the features listed, reviews on Crutchfield, and compatibility with our Apple products. So far, it has functioned very well across all the paces we've put it through. We took a trip to San Antonio from Austin, and mapped every planned stop. The navigation seemed to pick good routes to each destination, and while negatively reviewed here, we didn't find the lack of vocal street name reading a problem - it's listed very clearly on the screen. All in all, we're pleased with our purchase. I plan to add a back-up camera soon, and will post up an update once it's installed.

    Pros: Nice interface, decent sound, accurate navigation, good quality for the price.

    Cons: Some quirkiness to features that may be solved with more in-depth reading of the instruction manual.

    Very Pleased

    Written By Jay H, Oregon on Monday, August 03, 2015

    Crutchfield Customer Review (What's this?)

    It has all the most wanted features at a reasonable price. Installation was quite easy. Looks and works great!

    Pros: Full featured. Works well with my IPhone. Backup camera works well with unit. Looks good in the truck.

    Cons: Perhaps a little better instruction as to connecting the two wiring harnesses together would be helpful. However a few calls to Crutchfield experts solved those problems. The fact that the unit takes a bit of time to get booted up and going when you turn the key takes some getting used to.

    Solid Purchase

    Written By Tom, New York on Friday, July 31, 2015

    Crutchfield Customer Review (What's this?)

    This is a solid entertainment system for your vehicle. I recently bought and installed two for both my 2012 Nissan Versa and my 2007 VW GTI. It works well with both. Wiring was simple. The unit looks nice in both vehicles. GPS works well as well as aux, usb and dvd player. I haven't tried anything with swapping out the memory card for a larger one yet. Between my wife and I, we have two gripes for the unit. The startup volume is set moderately for my vehicle, but she claims is too high for her vehicle. I am not sure if that can be adjusted, but the volume it is left at is not remembered when restarting. My gripe is more with Crutchfield than the unit. I got the steering wheel adapter and it does not match up with the Jensen unit. It was for other brand like Sony and Kenwood. There were little switches to play with and multiple adapters but after a bit of tinkering I was able to get most of my steering wheel buttons to work. For my GTI I was able to hide both the GPS antenna and microphone in vents. My wife didn't want they so they are secured to the dash of her car. The sticky part for the mic isn't very good and if I redid the install I would strip it and put a small piece of command strip in its place. This isn't an expensive unit and it shows. You get what you pay for but if you want a GPS, Bluetooth, dvd unit, backup camera for a bargain this is it! And all these people saying the wiring is tricky or leaves out anything must have not read the instructions very carefully.

    Pros: Price, connectivity, Ease of installation (2 cars), Abundance of personalization.

    Cons: Startup volume.

    Jenson 7020 WOW

    Written By Greg, Baltimore Md on Wednesday, July 29, 2015

    Crutchfield Customer Review (What's this?)

    When I opened the box I thought OMG this is going to be a pain to install. But then I found out how easy it was. All the features it has for (1) unit is amazing. When in the nav feature it even tells you that u are over the speed limit WOW awesome . I highly recommend this unit for the person that wants everything in 1 unit.

    Pros: Am/fm/cd/DVD/ xm radio/ nav/ and a back up camera in 1 init

    Cons: Wiring lil much to try and hide behind the radio but we got it to fit

    Many features for price

    Written By GordonT, California on Saturday, July 25, 2015

    Crutchfield Customer Review (What's this?)

    Now I have real aux inputs. Junk oem Ford radio 6 cd player in my Mustang had aux button but no input. Changing display is somewhat annoying. Screen gets washed out a bit in daylight. I have something of a learning curve ahead on the gps. Most basic radio programing and settings are intuitive. Had all necessary install hardware but recommend you have factory schematics for wiring harness. I am a tech by trade but it took me some time to work out the connections to be sure they were correct. Overall I am very pleased with unit and it looks "factory" in my dash.

    Pros: Intuitive basic operation. Manual is comprehensive. All Items for install were provided by knowledgeable Crutchfield rep. Has all connections and inputs you would want. Perfect compatibility with the shaker 500 onboard amps in my car.

    Cons: Screen is a bit difficult to see in bright sunlight. Install wiring is a little tricky. I want to connect backup camera but instructions don't show where to connect reverse wire to car wiring.

    Jensen VX7020 rocks!

    Written By Packset, California on Friday, July 17, 2015

    Crutchfield Customer Review (What's this?)

    Wonderful unit, Works great, sounds better than the OEM unit, I like the way the presets have the stations listed. bluetooth works well. I got an optional back-up camera, that feature alone is worth the price of admission.

    Pros: Great unit, great price, it dose it all !

    Cons: You have to click on "agree to terms of use" each time you use nav.


    Written By jamesg, California on Tuesday, July 14, 2015

    Crutchfield Customer Review (What's this?)

    very good so far ! no problems except dash kit ? but easy to use and so far everything works great set up easy even Bluetooth works great ! Would recommend it to anyone . And watch some of the videos on line to help you out .

    Pros: easy set up - sounds good - GPS works great !

    Cons: none

    jensen vx7020

    Written By austin, Wisconsin on Thursday, July 09, 2015

    Crutchfield Customer Review (What's this?)

    for the money this receiver is awesome. I haven't really used the gps or the dvd player yet but the usb mp3 player, equalizer and display are great.

    Pros: nice upgrade from stock, better sound

    Cons: display gets brighter when i turn on my lights

    Very happy with this unit

    Written By ColinP, California on Monday, July 06, 2015

    Crutchfield Customer Review (What's this?)

    My choices were limited due to the age of my vehicle, which is a 2004 Saturn Vue. This unit offered all the features I was looking for in addition to being reasonably priced. The Kenwood that I was considering turned out to be a radio without GPS. The installation of the camera was a bit of a challenge for my installer and cost more than expected. However, the backup camera is huge for me, especially when backing up in congested California parking lots. Everything functions as I had hoped, from playing CDs/DVDs to Bluetooth pairing with my Samsung S4 and USB functions. I have figured out that I can play MP3 music and MPEG formatted videos through the USB connection. The DVD player seems to be more versatile as far as file formats. The touch screen works very well and is easy to see even at midday with bright sun. This was a concern since my factory installed GPS in a new Prius is almost invisible due to reflection on the LCD. The radio reception is perhaps the weakest feature. With so many preset options, I cannot find more than half a dozen clear stations. My only pet peeve is with pre-sale follow-up calls to the specialist. I had decided on this unit but when I called back with a question, ended up with a different sales specialist who took credit. There should be a better system. As far as technical questions after the sale, I am totally impressed with ease and availability of knowledgeable staff. My only reason for giving a 4 star is due to the points I have mentioned.

    Pros: Reasonably priced GPS system that offers all the features of more expensive ones. Ideal for older vehicles that you are planning to upgrade in a few years.

    Cons: Weak radio reception.

    Jensen vx 7020

    Written By Anonymous, Wentzville. Mo. on Monday, June 29, 2015

    Crutchfield Customer Review (What's this?)

    Good fit and sounds good too. Navigation works well also. Used install kit from Crutchfield install was easy.

    Pros: Features for the cost.

    Cons: Screen has some glare. Hard to see at times.


    Written By steve Fl., Florida on Monday, June 29, 2015

    Crutchfield Customer Review (What's this?)

    found to be vary user friendly and easy to install love the nav system too !!!

    Pros: everything I needed to know was included in the box about an hour install great product !!

    Cons: hooking up the rear camera just a phone call cleared up my install problem

    Swc don't worm

    Written By Justin H., Hartville, ohio on Friday, June 26, 2015

    Most things work as they should. Bluetooth doesn't sync perfectly with galaxy s5. Sometimes skips all music when switching gears. Sounds great. Swc are not functional. Crutchfield is incorrect. If You Have A 2006-2012 Impala This System Fits And Works Great! Even with a Swc adapter, they do not work. I had mine professionally installed by the #1 store in the state.

    Pros: GPS is nice most times looks great great sound user friendly responsive touch DVD player 6 rca outputs plug composite devices (like an xbox) in GPS is free microphone is amazing (install behind rear view mirror for best results and it's not noticable) remote control is responsive and doesn't need to pointed exactly at the ir reader

    Cons: GPS interrupts music GPS loses signal sometimes GPS not Garmin BT SKIPS rarely on galaxy s5 Led color on knob only viSable at night Swc don't work even with adapter Swc on the head unit refuse to save 1 year warranty Some remote functions don't work

    Great bang for the buck

    Written By Theoddone, Seattle, WA on Wednesday, June 24, 2015

    Crutchfield Customer Review (What's this?)

    Someone already beat me to the punch. This head unit doesn't have all the bells and whistles that it's $1500 counterparts may have, but at this price, it's a steal. Setup was a breeze (not installation though my issues were due to lack of good harness options and fairly involved dash disassembly) and all the features I wanted worked right out of the box. The only reason I went with 4 stars is the lack of polish in the user interface.

    Pros: Crazy deal for the price Seamless Bluetooth integration Fairly sophisticated navigation Surprising number of input/output options

    Cons: Not as feature rich as it's pricier counterparts Lack of interface options such as defaulting to the Map view

    Jensen VX7020

    Written By Drew B, Maine on Thursday, June 18, 2015

    Crutchfield Customer Review (What's this?)

    Does everything I want it to, easy to use and configure. Only complaint is that the radio reception is not as good at distance as the 8 yr old OEM unit it replaced. I live out in the willywags. Also it would be nice if the GPS warning that I'm exceeding the speed limit gave a small allowance for "prudent speed". I know, picky picky. All in all, very good unit for the price. Tehnical support very helpful with installation questions.

    Pros: A lot of functions, ease of use and appears to be good value for the price.

    Cons: Radio reception weaker than expected.

    I loved it

    Written By dew, Colorado on Wednesday, June 17, 2015

    Crutchfield Customer Review (What's this?)

    Great Item, great price. It had everything I wanted, great Navi, great sound

    great product

    Written By mc, New York on Tuesday, June 16, 2015

    Crutchfield Customer Review (What's this?)

    Very happy with this deck and crutchfield. for the price this unit is alot better than i expected it to be, all functions work great. GPS is spot on, the touch screen works flawless, bluetooth is clear. purchased the backup camera and that too works awsome. installed in 2006 Ford F350 and it looks and works like factory equipment at a fraction of the cost

    don't but..... doesn't work in a Rav 4

    Written By Landol, Pennsylvania on Sunday, June 14, 2015

    Crutchfield Customer Review (What's this?)

    first time installer installed radio, it didn't work at all... called Crutchfield ... returned wires and got new wires.... reinstalled radio... everything works, but audio only works sometimes... (after spending hundreds of dollars) the installer is apparently fed up and won't answer my calls to make an appointment to fix the problem. can't give any stars for junk...... Can't find anybody to fix it.... wished I wouldn't have thrown the old one away....

    Pros: ??????? doesn't work... survey wouldn't finish without giving it a star..

    Cons: no audio

    Disapointed in Maps

    Written By Frank, Virginia on Friday, June 12, 2015

    Loved the unit. Sound is excellent, video quality is tops. Bluetooth paired in just several seconds. Perfect fit in my 2014 Jeep Patriot. The map quality is spot on. In a half dozen addresses, it was right to the door. Perfect for LOCAL use. The ONLY fault I discovered in the Jensen VX7020 is that it does not announce the street names.

    Pros: All of the above are a huge plus! Would give a 5+++; in street names were announced.

    Cons: Maps do not announce street names. Driving local is no problem, but when I visit my daughter in Denver or my daughter in Tampa or sister in Union Lake in Michigan, this would be a major problem. "Turn right" or "Turn left" in 250 yards doesn't cut it when there is an intersection with several streets coming together. And in heavy traffic, I wouldn't want to be looking at the GPS to see which street I want. Other than that .. ok.

    Good Unit

    Written By BK, Kentucky on Thursday, June 04, 2015

    Crutchfield Customer Review (What's this?)

    Easy to install! Absolutely brilliant navigation. Tons of features. Tons of media formats, great sound! I was so impressed.

    Pros: Easy to use GUI

    Cons: Lack of video tuning controls for sat color saturation.

    Jensen VX7020

    Written By Rich, Missouri on Tuesday, June 02, 2015

    Crutchfield Customer Review (What's this?)

    I purchased this unit to install in My wife's car. Easy straight forward installation. Just don't forget to remove the cd transportation screws prior to installation.....

    Good stereo for the price

    Written By jj, macomb, mi on Saturday, May 23, 2015

    Crutchfield Customer Review (What's this?)

    I purchased this unit to replace the basic stock unit in my spouses car. I primarily wanted her to have a bluetooth phone connection and a better GPS screen than what she had been using. This unit was a snap to install and seems to work very well so far. we especially like all the different settings available on this unit.

    Radio OTA sound quality is good. Playback of CD and DVD worked flawless. The sound andmicrophone quality of the bluetooth function is very good.

    Pros: Good value, GPS system works great, goood bluetooth call quality.

    Cons: Time to radio from start up is a few seconds. Takes more touch force than a tablet or phone, though not bad.

    Jensen VX7020

    Written By RobB, Bangor, Maine on Thursday, May 21, 2015

    Crutchfield Customer Review (What's this?)

    Install went fairly easy, except for the fact that Crutchfield did not enclose the installation kit. I had to call, and spoke with tech support and they shipped me out a kit immediately. The remote that was shipped had a dead battery with it. Randomly, the unit will shut itself off and then the saved radio stations are gone which is a pain to set up. The radio itself does not find local stations like it should, you actually have to manually search for what any factory radio would find automatically. And yes the antenna is plugged in. I think the sound quality would be good if I replace my cheap factory speakers. Pandora sounds better than the radio due to digital signal I guess. Lately, when I start the car the lights on the deck come on and the progress bar gets stuck and does not allow the unit to turn on, so I have to turn it off and then back on and then it will usually snap out of it. Very disappointed with that. The navigation seems to work well, haven't used it too much to know for sure. I know the price was cheap on this unit for what it does, but I am not real happy with it overall. Get what you pay for I guess. Now I guess I will attempt to upgrade my speakers in hopes that it will be more enjoyable.

    Pros: shipping was quick, tech support offered to fix issue immediately and were very knowledgeable and nice.

    Cons: The radio tuning function is not very sensitive in auto find mode, and the mainual search is very difficult to do while driving. The unit sometimes does not power up without holding the button down several times. The touch screen gui interface is not user friendly. I would not recommend this product!

    Jensen VX7020

    Written By Bernie, Michigan on Tuesday, May 19, 2015

    Crutchfield Customer Review (What's this?)

    This radio was installed in my 2006 F150. Overall the radio is what I expected. It has great sound and volume, fits well in the dash panel and is pretty intuitive to operate. The radio takes a few seconds to boot up on start up which can be an issue if you are in a hurry particularly if you have a back up camera attached. Not a huge problem for me, but it may be to some people. The navigation works well and instructions are adequate and timely. Crutchfield supplied all the necessary, wiring, connectors and instructions necessary to make the installation go as smoothly as possible. The only real issue that I had with the installation was the interface between the PAC unit and the radio. The biggest installation issues I had were between the software update and the PAC unit. I got the update in the unit with no problem, but when I installed and programmed the PAC unit and go the steering wheel controls to operate, the volume would not turn on when the vehicle was keyed on. I would have to tweek the volume, either up or down to get sound. With Crutchfield's assistance and with several iterations of trials I decided to just return the PAC unit and no use the steering wheel controls.

    Pros: Intuitive usage. good navigation. Good sound and volume.

    Cons: Steering wheel interface. Hard to see the screen in bright sunlight.

    Dissapointed In Crutchfield

    Written By Bruce, Humboldt, CA on Friday, May 15, 2015

    Crutchfield Customer Review (What's this?)

    Paid more than I would have at another online retailer for Crutchfields "Tech Support". Crutchfield's $9.95 MasterSheet was a joke..6 or 8 sheets of pics with skimpy instructions. Crutchfield MasterSheet showed a guy prying away with a screw driver from the top. Youtube showed the correct way to take out old head from the bottom...but it was too late, I cracked fascia, and damaged soft vinyl around it, even with the correct pry tools...Support said yes it is quite hard to remove and plastic gets old and brittle...but it was too late. Think twice before buying into Crutchfield's DYS BS.... and inaccurate instructions.

    Pros: No waiting for Tech support.

    Cons: Inaccurate, superficial "MasterSheet" ....No warning about old brittle plastic, difficulty of disassembling, parts that were not made to be disassembled.

    Easy Installation

    Written By Bill R, North Carolina on Friday, May 15, 2015

    Crutchfield Customer Review (What's this?)

    Just installed yesterday. Parts and instructions from Crutchfield and reading other reviews / comments were a big help. Go slow, read and it all went smooth! Radio so far is awesome ... replaced factory ford radio and much better sound. Bluetooth works great (I installed the microphone by drilling a small hole in a dash "Blank spot". GPS Antenna works just fine attached to a metal frame just above the radio, yet hidden under the dashboard. Now I am thinking I will add a camera after all!

    Pros: Very easy to install with instructions and supplies via Crutchfield. Take a moment and read user manual ... volume at start up is explained and CAN be set. Free Update for GPS data went smooth on desktop pc. Looks Great - sounds great ... all features work as expected.

    Cons: non yet!

    Jensen VX7020

    Written By JCG, Florida on Tuesday, May 12, 2015

    Crutchfield Customer Review (What's this?)

    Overall a great product. I would have given it 5 stars if the GPS maps were up to date. I've used the free update and still find some missing roads and POIs that should be in the database. I'm working with Tom Tom to solve the problem, but no luck so far.

    Pros: Great price for all the features!

    Cons: Wiring is a real challenge if you're not an expert.

    Hidden Gem

    Written By Daniel, clovis, nm on Tuesday, May 12, 2015

    Crutchfield Customer Review (What's this?)

    Considerating what this thing costs its features really surprised. Best of all, its fast and sounds great! Used with polk fronts/rears. Excellent outcome

    High Quailty, Low Price

    Written By cNme, Wisconsin on Friday, May 08, 2015

    Crutchfield Customer Review (What's this?)

    The radio was an easy install. It works very well. The navigation is spot on and is the latest map. One free download of the map products with the option to update the map in the future. I like the display of the screen. It is bright enough except in direct sunlight. However my $700 Pioneer head unit also washes out in direct sunlight. It has excellent volume range to drive my aftermarket speakers without the extra amp. I certainly annoy the drivers in the next lane when the volume is turned up. It is a really good product and I would buy it again.

    Pros: Easy to install. Decent volume range, with or without the amp. Free map update upon purchase.

    Cons: The map uses the SD slot and this unit doesn't have a separate slot for music. The USB in the front of the unit blocks the volume knob if you have a large memory stick. I prefer the USB wire supplied with my Pioneer which can be mounted anywhere in the front. However, that required cutting and modifying.

    Great value. Very satisfied.

    Written By LanceP, Kingsland, TX on Monday, May 04, 2015

    Crutchfield Customer Review (What's this?)

    Bought a Jensen VX7020 for our truck. Liked it so much I bought a second one for our car. I think that says it all.

    Pros: Looks great, sounds great. Lots of features, intuitive menus, fantastic navigation system.

    Cons: Better FM sensitivity would be nice. I live in a more rural area and the station reception is a little weak.

    Tip: Regarding Steering wheel controls

    Written By DavidH, Cookeville, TN on Sunday, May 03, 2015

    Crutchfield Customer Review (What's this?)

    This is a great unit for it's value for my standard 2012 Dodge Durango. The only problem I had was trying to get the steering wheel controls (SWC). For my vehicle, the PAC RP4-CH11 did not work with regards to the steering wheel controls. However, I was able to get my steering wheel controls working with the PAC SWI-CP5. It might be cheaper to get the PAC C2R-CHY4 + PAC SWI-CP5. I even tried the Axxess ASWC-1, which did not work. Being stubborn, I spent hours with tech support with Jensen, PAC, Axxess and Crutchfield. I can't praise the tech support of Crutchfield enough. They bent over backwards trying to help me in every possible way. The PAC tech support was great also. Jensen was (to me) kinda neutral, but at least they tried to listen to me and get me to a point where I needed a voltage meter to test my wiring. At that point I was desperate and decided to try the PAC SWI-CP5 which worked!

    Obviously, there are so many variables involved in troubleshooting steering wheel controls. This Jensen unit requires you to go through the 'Learn' configuration on the unit itself to map the steering wheel controls. The main head unit brands like Clarion, Sony, Pioneer, etc. don't have to deal with a 'Learn' process like this Jensen unit has, but they cost more than this unit.

    Back-up camera & SirusXM work great. I like the Pandora app on the unit, but if you want to stream other apps (iHeartRadio), you have to use the bluetooth A2DP streaming. Screen is not as bright in direct sun.

    Pros: Great value. Sound is great quality. Has most of the main features I think anyone wants. Love the Pandora app. The SirusXM app also shows the channel logo on the screen. Navigation app works great, and comes with a free update. I agree probably with most of the other reviews 'pros' mentioned in here.

    Cons: To get my steering wheel controls working, it was time-consuming. Read my review for details on how it was tricky to get the SWC to work on my 2012 Dodge Durango. The screen display is probably not bright enough as I wish, in direct sunlight. Perhaps due to a screen protector that minimizes smudging? Doesn't have an iHeartRadio app, but you can still stream any audio using bluetooth's A2DP. To licence other apps like iHeartRadio would probably increase the price of the unit, so it's a tradeoff.

    Great features for the price

    Written By DW, California on Sunday, May 03, 2015

    Crutchfield Customer Review (What's this?)

    I've been using the 7020 unit now for a month now and am mostly satisfied with it. Installed it in a 2013 Honda Fit; there was plenty of room behind the unit for the rather numerous wires and harnesses that needed to be connected. In addition to the normal hookups, I also installed an XM receiver, steering wheel controller and, a backup camera. It looks great in my FIT and I find it easy to use and move through the menus. A few things that I might be able to pass along (software version 1.53). The unit boots up at a preset volume however, can be changed to another setting. Adjust the volume to the level that you want and immediately hold down the volume button for about 2~3 seconds. That will be the new boot up volume. I noticed that it did not have as good reception on the FM channels as the old radio so I ran a ground from car chassis to the back of the unit (on the heat sink), it improved somewhat. The Nav "Accept" screen that pops up every time you select the navigation can be suppressed. The NaviExtras toolbox gives you an ominous warning that you may corrupt the Nav SD card if you try to update it. A quick call to Crutchfield and talking to a tech revealed that it was a bogus warning and just to proceed anyway. Worked great and got the free update; thanks Crutchfield! The numerous other things you just need to find in the settings and adjust them.

    Pros: Probably the most functionality for the price, looks good in my FIT and, has a decent number of features. If you're looking for a nav unit like this and this is you price range then you may be hard pressed to find much else with all of these bells and whistles and I would recommend it. The extras you get from Crutchfield make it a professional looking and easy install.

    Cons: The sound quality is average at best. The navigation has some really, really good features but, my experiences so far with the navigation routing have been absolutely horrible, it takes you all over creation. The updated database is woefully out of date with old speed limits and road routes. It has the potential to be great but falls short in its most important function, navigating. I can only hope these things get addressed in a future update because it detracts from an otherwise good unit.

    Best Jensen navi unit great price

    Written By Marvin, Dearborn heights MI on Monday, April 27, 2015

    A great unit updated software and maps after using for a week the update makes the very responsive and updates the maps it has tts voice but does not say name of streets which is a minor take away it re routes in 10 sec or less had the Jensen 9424 in my wife truck it sucked the fm radio works better on the 7020 awesome

    Pros: I go primo navi Xm radio very responsive faster then my Kenwood. Touchscreen

    Cons: Tts voice no street names