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Axxess AFDI-5V

12-volt to 5-volt converter — eliminates the turn-on "thump" in Ford-built vehicles with amplified systems

145 Reviews | 4 questions - 6 answers

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Overview

If you've replaced the radio in your Ford, Lincoln or Mercury, you've heard an audible "thump" sound when you turn on the power. The reason? Your Ford radio sent 5 volts to turn on the factory amp, not the 12 volts that your new car stereo delivers. In other words, the amp is simply getting too much juice.

If you've replaced the radio in your Ford, Lincoln or Mercury, you've heard an audible "thump" sound when you turn on the power. The reason? Your Ford radio sent 5 volts to turn on the factory amp, not the 12 volts that your new car stereo delivers. In other words, the amp is simply getting too much juice.

This AFDI-5V converter from Axxess will drop that voltage down to 5 volts, which the factory amp can handle better for an easier (and quieter) start. Warranty: 60 days.

Note: Most vehicles will require additional installation parts — please identify your vehicle if you haven’t done so. You can also call an Advisor for more information.

Does what it's supposed to do.

Nathan, Texas

What's in the Box:

  • 12-volt to 5-volt converter harness
  • Instructions
Reviews

Axxess AFDI-5V Reviews

Average Customer Review:

145 Reviews

Axxess AFDI-5V

Nathan from Texas on 9/25/2016

2007 Ford Mustang

Does what it's supposed to do.

Pros:

Cons:

Clean looking wiring harness

Chris M from Iola, KS on 9/20/2016

2006 Lincoln Mark LT
Crutchfield Customer Review (What's this?)

This is required in an 06 F150 if you have the factory sub and plan to retain its use.

Pros:

Cons:

Axxess AFDI-5V

Anonymous from Piedmont, OK on 9/5/2016

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

Worked perfectly

Pros:

Cons:

Axxess AFDI-5V

Anonymous from Sierra Vista, AZ on 8/21/2016

2002 Ford Mustang
Crutchfield Customer Review (What's this?)

Love Crutchfield they have everything!

Pros:

Cons:

Axxess AFDI-5V

Brent from Hilo, HI on 8/17/2016

2001 Ford Explorer Sport Trac
Crutchfield Customer Review (What's this?)

Easy to wire

Pros:

Cons:

works great!

Melissa from raleigh, NC on 8/8/2016

2001 Ford Mustang
Crutchfield Customer Review (What's this?)

works like a charm! everything sounds beautiful

Pros:

Cons:

It works

Brad from Bartlett TN on 8/6/2016

2004 Ford F-150
Crutchfield Customer Review (What's this?)

It works

Pros: It works

Cons: None

Unknown

jared e from Pacific Beach, WA on 7/25/2016

2003 Ford Expedition
Crutchfield Customer Review (What's this?)

I couldn't get the aftermarket stereo to connect with the factory sub so I don't know how it works for sure, but it doesn't make noise when I turn the key on and it is powered through this.

Pros:

Cons:

Must have

Dan S from Louisville, KY on 7/21/2016

2007 Ford Mustang
Crutchfield Customer Review (What's this?)

Couldn't have completed the install without them.

Pros: Simple to use

Cons: None

Voltage coverter

Anonymous from East Lansing, MI on 6/28/2016

2003 Ford Mustang
Crutchfield Customer Review (What's this?)

I'm glad the tech advisor suggested this to me when purchasing my wiring harness. It wired right in and there are no issues with the thump.

Pros: Workded as discribed. No thump.

Cons: Had to make a call to Crutchfield for a quick explaniation of some wires, but, they answered them quickly and everything worked 1st time on.

Axxess AFDI-5V

Andrew F from Maine on 6/20/2016

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

It came with instructions that made install a breeze.

Pros: Easy to setup

Cons: None

Does the trick!

James from Katy, TX on 6/13/2016

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

Great add-on item to extend the life of your equipment.

Pros:

Cons:

Great adapter

Kyle from Washington on 5/24/2016

2005 Ford F-150
Crutchfield Customer Review (What's this?)

Thank good for Crutchfield instructions the supplied manufactures one weren't very clear!

Pros: Works as described

Cons: Bad instructions

The "pops" still there

Javier from Danville, CA on 4/28/2016

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

The pops still there every time that i change radio station or switch dvd , USB, aux , reverse camera a little pop sounds

Pros: The pop disappear just when you turn on the unit

Cons: Once the unit is on , the pop stays every time when i touch the screen to select any app, like radio ,dvd, music, gps,

Crutchfield response on May 3, 2016 We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

Still a little "pop" noise every now and then.

NICHOLAS from Boston, MA on 4/21/2016

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

It works, but not entirely. There is still a "pop" or "thump" noise every now and then. The wiring is all soldered correctly. I didn't want to cut and wire/solder so I am just dealing with it. It happens randomly mainly, when I shut off the car.

Pros: Prevents the "pop"/"thump" noise on almost every command change.

Cons: Still has "pop"/"thump" noise mostly when the car is turned off.

Easy install

Jason from everett, WA on 3/28/2016

2003 Ford Mustang
Crutchfield Customer Review (What's this?)

Installation was easy with the help of Crutchfield reps. A must have for Mustang owners with the Mach system!

Pros: Easy install

Cons:

easy install

Steve from TN on 3/14/2016

Crutchfield Customer Review (What's this?)

very easy to install and works as described, no more pop when system turns on!

Pros: easy to install

Cons: none

Axxess AFDI-5V

Jeremy from westport, MA on 3/13/2016

2005 Ford Explorer
Crutchfield Customer Review (What's this?)

Came with my free install kit, hooked up and it works great, no sub bump at all

Pros: Works great, solves the problem and easy to install

Cons: None

Didn't even know I needed one.

BDB from Lancaster, PA on 3/6/2016

Crutchfield Customer Review (What's this?)

The nice folks at Crutchfield included this with my order. I had no idea that I would have a problem without it. No problems with this installed.

Pros: Works great

Cons: none

Axxess AFDI-5V

Andrew K from indianapolis, IN on 2/16/2016

2003 Ford Explorer Sport Trac
Crutchfield Customer Review (What's this?)

Does what it says, no "turn-on thump" in my truck after installing.

Pros:

Cons:

Access-Afdi-5v

james from York,sc on 2/11/2016

2007 Ford Mustang
Crutchfield Customer Review (What's this?)

Easy hookup. Eliminated any popping from factory 2007 mustang amps

Pros: Easy installation. Came with instructions

Cons: None

Awesom

Jerry from fall river, MA on 2/8/2016

2005 Ford Expedition
Crutchfield Customer Review (What's this?)

My 2005 expedition subwoofer had not worked since I installed the pioneer z3 crutchfield advised me about this unit and when i installed it my system was back to factory this unit works flawless

Pros: Engages amp and removed all electrical thumping

Cons: None to speak of

Good buy

Todd from York pa on 1/17/2016

2001 Ford Mustang
Crutchfield Customer Review (What's this?)

Easy to hook up, and did what it was supposed to do.

Pros:

Cons:

Axxess AFDI-5V

Anonymous from New Jersey on 1/11/2016

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

perfect

Pros:

Cons:

Works perfectly!

NateB from Tennessee on 12/16/2015

2004 Ford Mustang
Crutchfield Customer Review (What's this?)

This part was recommended because I was replacing a receiver in a Mach 460 sound system from a Ford Mustang. These are notoriously tricky sound systems. This part prevents power surges (loud pops) from the subwoofer when you power on the receiver. It works perfectly. In fact, my sub had a quiet, but noticeable, thump when I powered up the factory receiver. Now there is no sound at all. Better than factory!

Pros: Works exactly as described

Cons: None

Works!

Aaron from Washington on 12/3/2015

2006 Ford F-150
Crutchfield Customer Review (What's this?)

Works. Simple install

Pros:

Cons:

Axxess AFDI-5V

Pauliii from Georgia on 11/12/2015

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

Easy to install

Pros: Great customer support

Cons: Needed to call Crutchfield because there were no installation instructions with the product

CAbles

AlX from Texas on 10/15/2015

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

outstanding quality cables

Pros: outstanding quality cables

Cons: none

Axxess AFDI-5V

angelo v from New York on 10/2/2015

2005 Ford Explorer
Crutchfield Customer Review (What's this?)

Fits perfectly with no worries. Installed in minutes. Popping noise stopped immediately

Pros: great product works as specified easy to install

Cons: none

Prefect Fit

Steve from Utah on 9/17/2015

2001 Ford Explorer Sport Trac
Crutchfield Customer Review (What's this?)

Fits perfectly with no worries. Installed in minutes. Popping noise stopped immediately. Installed in a 2001 Ford Explorer.

Pros: Exactly as advertised.

Cons: None

Works great

Rich from Pennsylvania on 9/14/2015

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

No popping noise problem after install. Aftermarket JVC radio with Bluetooth, AUX, USB installed. Instructions are easy: Two blue wires on AFDI-5v connect to the 1 solid blue wire on radio harness. Black goes to black grounds on radio harness and aftermarket car harness.

Pros: Easy install

Cons: None

works great

spinmaster ka from RI on 9/5/2015

2000 Ford Expedition
Crutchfield Customer Review (What's this?)

Just wire it to the car stereo amp turn on wire instructions are easy. Works great

Pros: Easy to install clear instructions

Cons: None

Eliminates the pop

KO from California on 8/21/2015

2007 Ford Escape
Crutchfield Customer Review (What's this?)

Took 5 minutes to install and completely eliminates any popping from the sub

Pros: Easy to install. Color coded wires match.

Cons:

Quites amp noise

Mike from Virginia on 8/15/2015

Crutchfield Customer Review (What's this?)

Works Great like it should, takes amp noise away when first powered.

Pros: fast delivery good prices instructions

Cons: none

Works As Advertised

MikeG from Maryland on 8/10/2015

2003 Ford Expedition
Crutchfield Customer Review (What's this?)

Works as advertised. No click when amp is turned on. Actually installed between Crutchfield adaptor connectors.

Pros: Free

Cons: None

No Thump! :)

John S from Vermont on 8/2/2015

2005 Ford Explorer Sport Trac
Crutchfield Customer Review (What's this?)

Works as advertised. No thump from the factory sub amp in my 05 Explorer Sport Trac

Pros: No thump.

Cons: Had to call about the wiring instructions. There are 2 leads coming out of the factory harness adaptor, both leads need to be connected together to the single input wire of the 12v to 5v adaptor.

Axxess AFDI-5V

Milo42GPW from Stuart, Florida on 6/16/2015

Crutchfield Customer Review (What's this?)

No popping noise when starting car or unit

Pros: Easy to install once I figured out the instructions

Cons: Instructions could be updated to provide clearing understanding of the wiring.

works

dr_pug from Arkansas on 6/7/2015

2007 Ford Escape
Crutchfield Customer Review (What's this?)

works like it is suppose to and you will need it

Pros: easy to wire in

Cons:

2004 Ford F150 Lariat

Brock from Dallas Texas on 5/27/2015

2004 Ford F-150
Crutchfield Customer Review (What's this?)

Easy to install. Nice product.

Pros: Works great, easy to install

Cons: None

Must have for shaker system

B Hess from GC il on 5/23/2015

2007 Ford Mustang
Crutchfield Customer Review (What's this?)

Easy to install and eliminates the amp pop when turning radio on.

Pros:

Cons:

thank you crutchfield

Ryan from Ohio on 5/17/2015

Crutchfield Customer Review (What's this?)

Thank you crutchfield ! This added product completely does away with "pop" on factory amps.

Pros: Works perfect. Super easy to install.

Cons: None

Axxess AFDI-5V

MikeK from Illinois on 4/27/2015

Crutchfield Customer Review (What's this?)

Worked like a champ

Pros:

Cons:

Axxess AFDI-5V

David B from Texas on 4/26/2015

2003 Ford Expedition
Crutchfield Customer Review (What's this?)

Works great. No more thump.

Pros: Easy wiring, great documentation.

Cons: None.

IT'S A MUST!!!!

PaulL from Francisco,Indiana on 4/21/2015

2003 Ford Mustang
Crutchfield Customer Review (What's this?)

Easy to install and a DEFINATE MUST to eliminate the "POP" during turn on.

Pros: NO MORE POP!

Cons: NONE

Does its job

Godslawman00 from Charleston, SC on 4/9/2015

2005 Ford Expedition
Crutchfield Customer Review (What's this?)

The instructions are clear. The product does what it says.

Pros: Easy to install. Clear instructions, eliminates the pop in the factory amp for the sub.

Cons: Did not install itself

Easy

Alan from South Carolina on 4/6/2015

2002 Ford Mustang
Crutchfield Customer Review (What's this?)

The product performed as advertised and was easy to install

Pros: Quality product and simple instructions

Cons: none

Works

Mb14 from Maryland on 3/31/2015

2003 Ford Mustang
Crutchfield Customer Review (What's this?)

Works but instructions are confusing. Just call Crutchfield and they know what to do.

Pros: Works

Cons: Instructions are terrible

works as intended

Anonymous from kissemme fl on 3/29/2015

2005 Ford Explorer
Crutchfield Customer Review (What's this?)

Cable works as intended

Pros: All

Cons: None

Great

niko from ardmore, ok on 3/23/2015

2004 Ford Expedition
Crutchfield Customer Review (What's this?)

Worked great solder and go

Pros: No annoying popping

Cons: No cons on this product

Great product. Lacks instructions.

Dylan from Venice, Florida on 3/19/2015

2007 Ford F-150
Crutchfield Customer Review (What's this?)

Works amazing with my system since I haven't replaced my F150's stock subwoofer. But there was no instructions on how to wire it. Called and got a straight answer and was done in 2 minutes.

Pros: Small and fits good behind head unit

Cons: Lacks install instructions

umm...

Austin from iowa on 3/17/2015

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

this product was supposed to prevent the "thump" noise when they car is powered on however after wiring everything in (without this part) I started my car and there was no "thump" noise so this part found its way into the trash.

Pros: Might help someone with their Thump noise. But not me

Cons: Instructions unclear. Didn't need this part anyway.

Axxess AFDI-5V

Anonymous from Beaufort, SC on 3/12/2015

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

Came with my head unit for my mustang

Pros:

Cons: No real wiring instructions came for it and I still get the turn on and off pop

Glad I got this from Crutchfield

Bill C from South Carolina on 2/20/2015

2005 Ford Escape
Crutchfield Customer Review (What's this?)

I replaced the head unit in my wife's 2005 Ford Escape and this adapter made it so I didn't get a pop from the sub. The instructions on the package were confusing. The MasterSheet from Crutchfield was much more clear.

Pros: Does what it should

Cons:

Axxess AFDI-5V harness

Dave C from Fort Mill, SC on 12/29/2014

1998 Mercury Mountaineer
Crutchfield Customer Review (What's this?)

Product works great. No popping noise. Installation directions that came with package were not clear at all. Luckily, I got this through Crutchfiled, who gave me their own instructions that were great! Crutchfield is a first-class website!

Pros: Works well

Cons: Poor instructions that came with the product

Works flawlessly - Easy Installation

Nick from Michigan on 12/16/2014

2005 Ford F-150
Crutchfield Customer Review (What's this?)

Very easy item to wire, worked perfect in my 2005 F150. 3 wires to wire, 1 to ground (I just wired to stock ground wire) 1 to the wire harness and the other to the reciever sub/amp wire harness. The wire harness install sheet tells you color for color the specific wire.

Pros: Easy to wire, free, works

Cons: none

Installation made easy

Anonymous from Long Beach, CA on 12/15/2014

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

Made installation a breeze

Pros: Easy to follow instructions

Cons:

Works Great

Scott S from Spring Grove, IL on 12/15/2014

2000 Mercury Mountaineer
Crutchfield Customer Review (What's this?)

Works as advertised

Pros: Very simple installation

Cons: none

Works as advertised!

Mike from North Carolina on 12/11/2014

1999 Ford Explorer
Crutchfield Customer Review (What's this?)

Works.

Pros: Easy install.

Cons: None.

Axxess AFDI-5V

Eric from Leominster MA on 11/30/2014

2005 Ford F-150
Crutchfield Customer Review (What's this?)

Works great. Easy installation

Pros:

Cons:

works

Anonymous from Hixson TN on 11/24/2014

2005 Ford Escape
Crutchfield Customer Review (What's this?)

Works perfect!

Pros: Easy to install

Cons: None

Converter

Dave from Belleville on 11/9/2014

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

Had to get a little tech help to install the converter. Instructions were not clear

Pros: Since it didn't get rid of thumping I can't say much good about it

Cons: Instructions could have been clearer, but tech dept was right there to help. Converter did not get rid of thumping so tech dept sent me a filter. Converter may have been faulty.

A must for amps

MikeB from Indiana on 11/3/2014

2007 Ford Mustang
Crutchfield Customer Review (What's this?)

No issues at all, works with Shaker 500 and 1000 on a 2007 Ford Mustang

Pros: Easy install

Cons: None

good product

Anonymous from Moline IL on 10/27/2014

2006 Ford F-150
Crutchfield Customer Review (What's this?)

Worked great no amp thump

Pros:

Cons:

great

Anonymous from nashville, tn on 10/5/2014

2002 Ford Explorer
Crutchfield Customer Review (What's this?)

awesome eliminated the annoying turn on pop of my 02 explorer awesome product very easy wiring

Pros:

Cons:

Axxess AFDI-5V

Anonymous from NY on 10/2/2014

2004 Ford Mustang
Crutchfield Customer Review (What's this?)

Great!

Pros: Easy install

Cons:

12 volt to 5 volt converter

Charlie from Kentucky on 9/20/2014

2005 Mercury Mariner
Crutchfield Customer Review (What's this?)

The harness works great

Pros: Works great

Cons: The wiring direction could have been better

Work is done

Justin from Oklahoma City, OK on 8/30/2014

Crutchfield Customer Review (What's this?)

The regulator works as advertised and comes already assembled. The master sheet describes how to install and Crutch support staff ensured I knew what I was doing when doing the install.

Pros: Already soldered and ready to install.

Cons: None, other than being unable to confirm the regulator wiring. This is aircraft wiring maintenance peeve, not for the average installer.

Review of 5V converter

tunedstang from oklhoma city,oklaboma on 8/27/2014

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

This is a great quality product. Definately a must have when retaining the stovk amplifiers.

Pros: Great quality. Easy install.

Cons: None

Instructions could be better

Erik L. from Round Rock, TX on 8/19/2014

2004 Ford Mustang
Crutchfield Customer Review (What's this?)

Worked great, but directions needed to say to connect both wires instead of the wire.

Pros: Product works great

Cons: Wording in instructions

amp harness

chadscougar from Des Moines, IA on 8/11/2014

1999 Ford Expedition
Crutchfield Customer Review (What's this?)

worked great for my stock sub in 1999 Expedition

Pros: easy to install with replacement stereo deck

Cons: none

Works as discribed

Anonymous from Palm Springs,CA on 8/3/2014

2003 Ford Mustang
Crutchfield Customer Review (What's this?)

Works as described and install is super easy.

Pros:

Cons:

Works perfect

lloyd from Scranton, PA on 7/12/2014

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

Works as advertised, very simple to install.

Pros: Plenty of extra wire on the pig tails.

Cons: NONE

Axxess AFDI-5V

JT from Saint Cloud, FL on 6/29/2014

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

Great solution for stock speakers.

Pros: Easy to install

Cons: None

easy to use, and it works

townie28 from East Providence, RI on 6/27/2014

2005 Ford Explorer
Crutchfield Customer Review (What's this?)

makes a world of difference in my explorer with the factory subwoofer. No more clicking when turning the car on.

Pros: stops the enoying clicking when the car/amp is turned on.

Cons:

07 Mustang with Shaker 500

Greg from TX on 6/24/2014

2007 Ford Mustang
Crutchfield Customer Review (What's this?)

I guess it works well. I don't hear any pops. I installed together with the new radio so I have no idea.

Pros: Wires are pre-stripped

Cons:

Easy install and free with head unit purchase.

PDL from Indianapolis, IN on 6/23/2014

2002 Ford Mustang
Crutchfield Customer Review (What's this?)

It does what it is supposed to, it is easy to install with the crutchfield instructions, and best of all it is free with the head unit purchase

Pros: Free

Cons:

Axxess AFDI-5V

Jbizzle from Nashville, TN on 6/16/2014

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

It works just like it says and is very easy to wire in line.

Pros:

Cons:

No pop

Archie from Tucson, AZ on 6/15/2014

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

Did exactly what it's supposed to. No pop from amp. Very happy.

Pros: As advertised. Easy instal instructions.

Cons: Nothing.

Simple and Time Saving

GregS from Sterling, VA on 6/9/2014

2003 Ford Escape
Crutchfield Customer Review (What's this?)

easy install

Pros:

Cons: none

Axxess

Rex from Weaverville, NC on 6/8/2014

2007 Ford Mustang
Crutchfield Customer Review (What's this?)

Easy to install.

Pros: Works perfectly.

Cons: Directions a little fuzzy.

Works just as intended

All OK - no pop! from LA, Ca on 4/21/2014

2003 Ford Mustang
Crutchfield Customer Review (What's this?)

Works exactly as advertised, no noisy turn on pops or thumps.

Pros: Easy to install, works well.

Cons:

FORD AMP 12VTO5V CONNECTOR

TODD H from ABERDEEN,MD on 4/21/2014

2006 Ford Fusion
Crutchfield Customer Review (What's this?)

GREAT PRODUCT , EASY INSTALL. GETS RID OF THE ANNOYING TURN ON POP IN THE SPEAKERS. ALLOWS THE SYSTEM TO POWER UP WITH THE PROPER VOLTAGE.

Pros: EASE OF INSTALL. QUALITY OF PRODUCT. INSTRUCTIONS ARE GREAT

Cons: NONE

Must have for ford cars

David from Ohio on 4/13/2014

2007 Ford Mustang
Crutchfield Customer Review (What's this?)

If you own a ford mustang with a shaker 500 stereo this is a must have item. It will eliminate the dreaded popping noise when you turn on the ignition because of the extra voltage

Pros: Does what it should do

Cons: None. It was free with purchase! Thanks crutchfield!

Call a Crutchfield Service Advisor

madvad from Estes Park, CO on 4/2/2014

Crutchfield Customer Review (What's this?)

I read all the reviews about how poor the instructions with this were and thought, "I'll be the exception and have no trouble." Wrong. Not only are the instructions poor, they are misguiding. Call a Crutchfield service rep to walk you through what is really a simple installation. Product then will do it's job well

Pros: Works well

Cons: The instructions will guide you into an improper installation

Axxes AFDI-5V

JB from GA on 3/24/2014

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

Easy installation, instructions were easy to follow

Pros:

Cons:

Good Product

WarrenM from Gainesville, FL on 3/19/2014

2005 Ford F-150
Crutchfield Customer Review (What's this?)

This thing worked great for me once I figured out how to wire it up properly. The factory instructions were a little difficult to understand, but once I figured it out it has done its job properly. I used this item (supplied by Crutchfield with my new head unit) in my 2005 F-150 with factory woofer.

Pros:

Cons:

Good product

Timothy W. from juliette ga on 3/17/2014

2003 Lincoln Navigator
Crutchfield Customer Review (What's this?)

Awesome plug n play!!

Pros: Works flawlessly

Cons: None

Worked flawslessly

LeeG from Mars Hill,NC on 3/12/2014

Crutchfield Customer Review (What's this?)

Worked as described & best part FREE

Pros: Free

Cons: none

AFDI-5V

Writer232 from Yorba Linda, CA on 2/18/2014

2004 Ford Explorer
Crutchfield Customer Review (What's this?)

Works great. No thump when turning on my new stereo.

Pros: Easy to install

Cons: none

Axxess AFDI-5V

Jenkins from Rockledge on 2/13/2014

2006 Ford F-150
Crutchfield Customer Review (What's this?)

When it works it's nice

Pros:

Cons: I still have turn on thump some times

Axxess AFDI-5V

Anonymous from Navarre, Fl. on 2/12/2014

2002 Ford Explorer
Crutchfield Customer Review (What's this?)

works

Pros:

Cons:

No more amplifier pop

John C from Port Richey, FL on 2/12/2014

2007 Ford Mustang
Crutchfield Customer Review (What's this?)

This is used to convert the power to 5v to the factory amp turn on lead. It stops the amp from thumping or popping when the unit comes on. If you wire your head unit to the Ford factory amp without this you will get popping and or thumping at power up.this simply prevents it and is free with the purchase of a head unit.

Pros: It works as described

Cons: None

Good quality

Judas from Riverside,ca on 2/10/2014

2002 Ford Explorer
Crutchfield Customer Review (What's this?)

Good product

Pros: Easy to install

Cons: None

Axxess AFDI-5V

B from Pgh, Pa on 1/28/2014

Crutchfield Customer Review (What's this?)

A good idea to use this to avoid the "thump" and possibly ruin a speaker or four.

Pros: Easy to install and enough wire length to accomodate mounting.

Cons: None so far.

KENWOOD DDX470 05 MUSTANG

craig from Sharpsburg Ga on 1/26/2014

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

Clear and easy to follow instruction.

Pros: No thumping or popping when turning the system on.

Cons: None

amp voltage reducer

hott1 from Wrightsville, PA on 1/13/2014

2006 Ford Escape
Crutchfield Customer Review (What's this?)

Worked perfectly

Pros: Easy installation

Cons: None

A must have if you use the factory amp.

(sic) from Sacramento, Ca on 1/12/2014

2002 Ford Expedition
Crutchfield Customer Review (What's this?)

Decent design with plenty of wire to make sure it fits without adding any wire. Instructions could be clearer, but with Crutchfields help center (which i didn't use lol) and some basic wiring knowledge, it can be figured out.

Pros: gets rid of that annoying pop when the amp turns on.

Cons: instructions are a little vague.

No pop

bludogone from USA on 1/5/2014

2003 Ford Mustang
Crutchfield Customer Review (What's this?)

Worked exactly as expected

Pros:

Cons:

Required for Shaker 500

Viper122 from Lowell, IN on 12/29/2013

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

Included after I chatted with a Crutchfield advisor, who subsequently set up my cart with everything I would need for the install. I have a Mustang with a Shaker 500 and with this little doodad, I have no amp pop at all.

Pros: Easy to install.

Cons: None

Cheap, easy, works!

Matt.C. from Vancouver, WA on 12/19/2013

2004 Ford Mustang
Crutchfield Customer Review (What's this?)

Necessary for Fords and like cars that use a 5V turn on instead of 12V. Kudos to Crutchfield for noting this when I ordered my stereo. Simple connection in-line to the power wire, and no annoying loud "POP!" when you start the car.

Pros: Like it says, cheap, easy, works.

Cons: Having a car that requires this thing. Looking at you, Ford!

Pop that thang in my Mus Mus Stang

rhoward from New York NY on 12/2/2013

2003 Ford Mustang
Crutchfield Customer Review (What's this?)

I am using the factory speakers and amp. with my Sub Box which contains 2 12 MTX Thunder sub-woofers. this little unit allow me to use the factory amp without having that pop when i turn on the system. that prevents me from blowing up my speakers and saving me money. ti was easy to incorporate into the wiring harness and works great.

Pros: works great

Cons: none

Axxess AFDI-5V

Rgs from New jersey on 11/23/2013

2007 Ford Escape
Crutchfield Customer Review (What's this?)

This was a cinch to install. Easy wire hook up and there is no POP noise from my factory subwoofer that required the 5v reducer when I installed a new stereo.

Pros: Simple wire hook up

Cons: None

Not up to Crutchfield's reputation

Don L from Wilmington, DE on 11/20/2013

2005 Ford Explorer
Crutchfield Customer Review (What's this?)

Use of this "converter" was the most frustrating part of installing my new radio. There are no good directions. I had to search on the internet and finally found a picture showing which wires went where. Then I confirmed this with a Crutchfield advisor. Yet I still hear an occasional pop turning on the radio. Crutchfield does a fantastic job with every other aspect of radio installation. Why forget about this one?

Pros: Less popping, I suppose

Cons: Minimal and useless directions.

Crutchfield response on November 21, 2013 We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

Easy

Don from Fallon on 11/13/2013

Crutchfield Customer Review (What's this?)

I built this into the Pig Tail between the radio and the vehicle harness and just Plug N Play

Pros: Simple

Cons: None

no problem

Wes from Los Angeles, CA on 11/9/2013

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

Was offered free with the radio I bought here and absolutely no issues what so ever.

Pros: free and easy

Cons: none

no thump here

AJM from NW Iowa on 11/5/2013

2003 Lincoln Aviator
Crutchfield Customer Review (What's this?)

Easy to install. No thump.

Pros:

Cons:

Axxess AFDI-5V

Anonymous from Lake Mary, FL on 10/28/2013

2007 Ford F-150
Crutchfield Customer Review (What's this?)

Worked flawlessly as advertise.

Pros:

Cons:

Axxess AFDI-5V

Karl from Olympia WA on 10/17/2013

2001 Ford Mustang
Crutchfield Customer Review (What's this?)

new to me and a very good idea

Pros: saves your stuff

Cons: a little tricky at first little hard to follow instructions but hey they have tech support you can understand what they say love that part

Axxess AFDI-5V

Anonymous from simi valley, ca on 10/11/2013

Crutchfield Customer Review (What's this?)

This product works great. Factory amps work well with the whole system.

Pros:

Cons:

Great

Brandon from South Carolina on 10/10/2013

2003 Ford Mustang
Crutchfield Customer Review (What's this?)

This product works good and does what it is meant to. The small wires were hard to keep twisted together and held in the connectors though

Pros: Worked good Free

Cons: Small wires

It Works!

Jim Y from Virginia Beach,VA on 10/3/2013

2005 Ford F-150
Crutchfield Customer Review (What's this?)

It works as advertised.

Pros: It works, plain and simple.

Cons: none

No pop

Mike S from Oceanside, CA on 10/1/2013

Crutchfield Customer Review (What's this?)

The converter works a advertised in Mustang with Shaker 500 system.. No pop on start up. Instructions not very helpful. Had to call customer Crutchfield for help in how to wire.

Pros: None

Cons: Instructions are no a lot more detail.

Works Great

Skunker from East Lansing, MI on 9/15/2013

Crutchfield Customer Review (What's this?)

Good power supply

Pros: Plenty of wire length

Cons: Missing instructions where it went in the circuit.

Great

lupe from Victoria,tx on 9/3/2013

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

Great

Pros: Easy

Cons: None

works perfect

phil from spokane, wa on 8/25/2013

1999 Ford Explorer
Crutchfield Customer Review (What's this?)

Works like a champ, no pop sound at all

Pros: works

Cons: doesn't make my stock 8" a 10"?

Worked Flawlessly, Super Easy Install

05LSV8 from MN on 8/11/2013

2005 Lincoln LS
Crutchfield Customer Review (What's this?)

Worked flawlessly, i am not sure why people find three wires hard to connect, but If you have any kind of experience or common sense, this is a simple fix for Ford Amp pop.

Pros: nicely packaged, small, and plenty of pigtail to tuck it wherever you need it.

Cons: None, everyone else finds it hard to install.

Works perfectly-no popping!

RichM from Rahway, NJ on 8/1/2013

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

You absolutely need this in your Ford vehicle and it works as advertised. It's just a little confusing to wire it in...a simple problem easily solved by calling or emailing Crutchfield's super customer & technical support!

Pros: Solves that annoying popping noise in Ford vehicles!

Cons: Just a bit confusing to wire, but easily solved with a call to Crutchfield customer & technical support!

instructions are terrible, required 2 calls to tech support to connect

link1328 from Pittsburgh on 7/28/2013

2006 Ford Escape
Crutchfield Customer Review (What's this?)

instructions are terrible, required 2 calls to tech support to connect

Pros: elimates poping sound, at least i do not hear a poping sound

Cons: instructions are terrible, required 2 calls to tech support to connect

Get Rid of the POP

OlYeller01 from Kingsville, TX on 7/25/2013

2007 Ford Mustang
Crutchfield Customer Review (What's this?)

Ford vehicles with premium factory audio systems have a lower voltage remote turn-on for their factory amps than the 12 volt turn-ons in most aftermarket decks. Without a converter, turning on your ignition with an aftermarket deck gives you a VERY loud "POP" through your speakers. Besides being shockingly loud, the pop makes your whole sound system seem cheap. This converter is extremely simple to wire up and eliminates the annoying pop. It's definitely worth the money. Don't even THINK of installing an aftermarket deck in a Ford with a "Shaker" audio system without this converter.

Pros: Eliminates the pop Low cost Super easy to install

Cons: None

axxess afdi-5v

jh from pleasant view on 7/24/2013

2004 Ford Mustang
Crutchfield Customer Review (What's this?)

just what I needed

Pros:

Cons:

axxess-5v

ernie a from california on 7/22/2013

2004 Ford Explorer
Crutchfield Customer Review (What's this?)

excellent product

Pros: easy install and instructions

Cons:

Axxess AFDI-5V

Parrish from Birmingham, AL on 7/15/2013

2004 Ford Expedition
Crutchfield Customer Review (What's this?)

No snap, crackle , Pop! Thanks for recommending/including this part with my radio purchase. I wouldn't have known that this was needed until it was to late. Easier to do the aftermarket radio installation correct the first time.

Pros:

Cons:

Works like it is supposed to

DoubleChevron from Georgia on 7/10/2013

2004 Ford F-150
Crutchfield Customer Review (What's this?)

Installed on my 04 F150 Supercrew. Does exactly what it is supposed to do. I read the directions and used some common sense. Hooked everything up and the truck turn on, stereo, amp, etc. sound fine to me. I never even notice it is there...which is good.

Pros: Easy install.

Cons:

Axxess AFDI-5V

Scott560 from New Haven, MI on 7/1/2013

2004 Ford F-150
Crutchfield Customer Review (What's this?)

A must have for installing an aftermarket radio with a factory sub woofer.It eliminates the pop when the radio first turns on.Installation was easy.

Pros: Easy installation,works like its supposed to

Cons: None

Axxess AFDI-5V

GenoD from Glendale Hts., Il. on 6/26/2013

2002 Ford Explorer
Crutchfield Customer Review (What's this?)

Hooked it up with a new install and no strange noises when I fired it up, so it must be working.

Pros: EASY hookup

Cons: None

Clear, easy installation of Axxess AFDI-5V

TerryM from Santa Maria, CA on 6/21/2013

1999 Ford Explorer
Crutchfield Customer Review (What's this?)

Straight forward installation via supplied instructions.

Pros: Easy installation

Cons: None

Axxess AFDI-5V

36bladze from Nashville, TN on 6/19/2013

2004 Ford Expedition
Crutchfield Customer Review (What's this?)

Like it

Pros: works well

Cons: I couldn't find any cons

Must have!

Donjoebro from Georgia on 5/29/2013

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

Must have! The pop is annoying! This takes the pop away!

Pros: Works

Cons: Extra work to wire just follow instructions

Great free addition to the stereo

MorePower from Long Island NY on 5/28/2013

2003 Ford Mustang
Crutchfield Customer Review (What's this?)

Mine didnt have the ends showed in the picture but I soldered my whole harness together anyway. This had more than enought wire to fit into the harness easily.

Pros: Clear instructions

Cons: Wires could be a lil heavier duty.

Axxess AFDI-5V

geon from south carolina on 5/24/2013

2004 Ford Escape
Crutchfield Customer Review (What's this?)

The instructions were not very detailed but the Crutchfield tech explained exactly how to connect this to my specific vehicle in a few seconds. No pops!

Pros: radio works just like the factory one with no pops and the price with radio purchase was very reasonable

Cons: directions are a bit lacking but if you get it from Crutchfield they make it very easy to install!!

No Pop

Anonymous from Corydon, IN on 5/19/2013

2001 Ford Mustang
Crutchfield Customer Review (What's this?)

This did the job! There was absolutely no popping sound from the factory amp at all.

Pros:

Cons:

Axxess AFDI-5V

Roy from MD on 5/18/2013

Crutchfield Customer Review (What's this?)

Just connect up as instructed and no pop.

Pros:

Cons:

Worked Great

Tom from Frederick, MD on 5/16/2013

2006 Ford Mustang
Crutchfield Customer Review (What's this?)

worked flawlessly. just what i needed. easy to install. Excellent Crutchfield tech support to clear up one small question.

Pros:

Cons:

Volt Reduction Harness

Eric from Salt Lake City, UT on 5/11/2013

Crutchfield Customer Review (What's this?)

Either this items does not work or we hooked it up wrong. I am guessing we hooked it up wrong. The instructions for this item were probably the some of the worst we have encountered. It appeared that they used different terminology for some of the wires than JVC did for their wires. Needless to say, we hooked it up but the "pop" is still there and is annoying. I have no desire to spend another 2-3 hours trying to fix it, and I'm not sure I could anyway.

Pros: At this point there are none. Just a waste of money.

Cons: Instructions are not clear. Item is not working as advertised. As I said above, terminology used for the wires is not the same. I think if you do this sort of thing all the time you probably won't have an issue. For all I know it is hooked up correctly and just doe not work but I may never know.

Crutchfield response on May 14, 2013 We forwarded this review to our Technical Support team for follow-up. Lifetime tech support comes with every Crutchfield purchase.

Axxess AFDI-5V

Anonymous from pa on 5/8/2013

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

great

Pros:

Cons:

Voltage converter

Anonymous from Lowell,IN on 5/6/2013

2006 Ford F-150
Crutchfield Customer Review (What's this?)

Great little device

Pros:

Cons:

Gets rid of the turn on thump

WRS from Casper, WY on 5/4/2013

2006 Ford Expedition
Crutchfield Customer Review (What's this?)

Easy to install and works perfectly.

Pros: Easy to install

Cons: None

Didn't even know I needed it!

John W from Massapequa Park, NY on 5/4/2013

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

I had no idea that anything like this was even necessary. It has been over 30 years since I've installed a stereo into a car but Crutchfield made the experience as easy as could be. This harness drops the amp voltage from 12 volt to 5 volt and eliminates the loud pop at boot up if you have too much voltage. Works perfectly!

Pros: Simple straightforward easy installation.

Cons: None!

They all can' be perfect.

Hal H from Clover, SC on 4/29/2013

Crutchfield Customer Review (What's this?)

The piece was sent separately after I described a loud popping noise comming from my new Kenwood CD receiver. After installing it, the stereo no longer worked. (The technician told me it should have been included in the installation package so it was free.) Trouble shooting it with the technician revealed it was defective. They offered to replace it but also suggested if i was in a hurry, i could get one off the shelf at a local electronics store. I was in a hurry... The point of this is the invoice sent with the Axxess listed it at over $$ while down the street it cost $. Granted, I had to solder 3 wires and cover it with a piece of heat shrink but for the price and 10 minutes work, well, it was a good thing it was free.

Pros: Preassembled, ready to go and it will eliminate the "pop".

Cons: I was defective. (and potentially expensive)

Axxess AFDI-5V

Anonymous from Llano, TX on 4/24/2013

2004 Ford F-150
Crutchfield Customer Review (What's this?)

Does what it's supposed to do. No pop.

Pros:

Cons:

12 to 5v converter

tarek from la, ca on 4/19/2013

Crutchfield Customer Review (What's this?)

fits schematic perfect

Pros: installed like crutfield said for my stock bass in my explorer sport trac 2002. i guess this is necessary to reduce the volts to my stock sub from the new pioneer receiver?

Cons:

Works as advertised

RandyD from Arlington, TX on 3/26/2013

2005 Ford Mustang
Crutchfield Customer Review (What's this?)

Easy to connect to the wiring harness, and completely prevents an audible "pop" when the receiver/amp powers on.

Pros:

Cons:

works as advertised.

Scott S from Riverton, WY on 2/26/2013

2007 Ford Mustang
Crutchfield Customer Review (What's this?)

Since this came for free with my receiver, I can't gripe. I didn't try the system without it, so I can't say for sure that it was needed. What I do know is that I don't get a voltage pop and it performed without a hiccup.

Pros: simple instructions

Cons: none

Axxess AFDI-5V

Anonymous from waterloo, iowa on 2/5/2013

2002 Ford Explorer
Crutchfield Customer Review (What's this?)

Worked very nicely

Pros:

Cons:

Solved the Thump sound in my Ford Escape

Maddog from Pennsylvania on 10/28/2012

2003 Ford Escape
Crutchfield Customer Review (What's this?)

The 03 Ford Escape had the Mach Sound system with built-in Subwoofer. The Sub would make a loud thump sound when you turned the key ignition on. This product solved that issue and the Sub works with no issues. Great idea!

Pros: Worked like a charm. Easy installation.

Cons:

Details

Hands-on research

Product Research

Features

Overview: When replacing factory radios in vehicles with factory installed amplifiers (mainly in Ford, Lincoln, and Mercury vehicles), an audible "pop" through the speakers may be heard; especially the subwoofer. The main reason for this "pop" noise is that the factory amplifiers do not require 12-volts to turn on, but instead require 5-volts. The Axxess AFDI-5V 12-volt to 5-volt converter takes a normal 12-volt turn-on from an aftermarket head unit and drops it down to 5-volts, which the factory amplifier handles better. A 3-wire hook-up makes the AFDI-5V simple to install.

  • Connect the Blue/White wire to the aftermarket head unit's amplifier turn on wire.
  • Connect the Black wire to chassis ground.
  • Connect the Blue/Red wire to the vehicle's factory amplifier turn-on wire.

Our Product Research Team

At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team. They verify what’s in the box, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.

Q & A

Customer Q&A

Crutchfield asked  
Why did you buy this?

Recommended by Crutchfield [ Roger  Sep 22, 2016 ]
Proper installation. [ Jeffrey Jay  Sep 17, 2016 ]
The Crutchfield write up about upgrading our 2002 Ford Escape explained the need for this item. We had installed our aftermarket stereo & speakers and kept hearing a pop or thump from stock amp. Other reviewers reported it fixed the problem. Looking forward to installing this part. [ Carolyn  Sep 05, 2016 ]
To upgrade my factory speakers. [ Fernando  Sep 03, 2016 ]
B/c I have a Ford with an amp. [ Jennifer  Sep 01, 2016 ]
recommended by crutchfield [ Edward  Aug 29, 2016 ]
recommended by expert [ C  Aug 28, 2016 ]
Part of the kit. Not really sure what this does, but I guess I'll find out.... [ Charles  Aug 28, 2016 ]
To eliminate amp noise [ Dustin  Jul 26, 2016 ]
Included in installation kit [ John  Jul 24, 2016 ]
To reduce the power-on thump. [ Ken  Jul 18, 2016 ]
This will eliminate the popping sound every time you turn the radio on when using an aftermarket head unit. [ Alex  Jul 12, 2016 ]
i needed it [ Tena  Jul 03, 2016 ]
suggested [ Michael  Jul 01, 2016 ]
needed to install aftermarket radio in mustang convertible with factory amplifier [ Advance Auto Pa  Jun 28, 2016 ]
For my truck [ G  Jun 26, 2016 ]
Car kit [ ALAN  Jun 01, 2016 ]
it fits my car and need it [ Roben  May 12, 2016 ]
Because Crutchfield included for free with the Pioneer unit that I purchased. [ Robert  May 11, 2016 ]
It was included with my car installation kit [ Donovan  Apr 29, 2016 ]
Insure installation goes smoothly, and it was no extra charge. [ Larry  Apr 26, 2016 ]
needed to install [ Chester  Apr 20, 2016 ]
Supposed to silence thump using factory sub amp with new receiver. [ Thomas  Apr 18, 2016 ]
Amazing costumer service [ Lizbeth  Apr 09, 2016 ]
New stereo makes speakers thump when turned on [ Karen  Apr 04, 2016 ]
Needed for install [ Don  Apr 01, 2016 ]
I just ordered to install aftermarket radio to replace my factory shaker 500 sistem so let's see. [ Javier  Apr 01, 2016 ]
Free [ John E.  Mar 29, 2016 ]
Fits my 2004 Ford Expedition [ Vincent  Mar 25, 2016 ]
Makes clean install [ Paul  Mar 21, 2016 ]
Must have [ Edgar Enrique  Mar 17, 2016 ]
reduces voltage to eliminate thump in radio [ George  Mar 17, 2016 ]
WAS A RECOMENDED WITH HEAD UNIT I PURCHASED [ RAUL  Mar 15, 2016 ]
Easy hookup [ JEFF  Mar 15, 2016 ]
i have a 06 mustang with the shaker 500 an with a aftermarket radio an when you turn key on an off you get a bump or pop from spreaker's I was hopeing you could fix it an now I know you can !!!! [ matthew  Mar 12, 2016 ]
One of the main reasons I shop Crutchfield. Free gear and easy install. Whoever thinks they can't install a car stereo, they are wrong. The simplified instructions Crutchfield provides is an absolute must have. Been shopping with them since 1991 (out of the catalog and mail back then). [ DWAYNE  Mar 02, 2016 ]
Fits my Ford F-150 [ Jeffrey  Feb 28, 2016 ]
Needed for ford [ carl  Feb 26, 2016 ]
Item used to power factory subwoofer in Ford Escape [ ALEXI  Feb 26, 2016 ]
have to have it to make evrything work right [ jason  Feb 22, 2016 ]
Part of the package when I ordered the stereo. Works fine on my other identical install. [ Kevin S.  Feb 17, 2016 ]
Used this to play DVD's while at car shows. [ Brian  Feb 17, 2016 ]
Worked great [ Mark  Feb 15, 2016 ]
it would help with the way your device works [ marvin  Jan 06, 2016 ]
my expedition's subwoofer would not operate without it [ GERARD  Jan 05, 2016 ]
You have to have this to hookup your sub/w [ Bobby  Dec 15, 2015 ]

4 questions already asked

Review your wiring diagram to find the Amp turn on wire coming from your factory radio going to the factory amp. This is the wire you would connect the blue wire with the red strip. I am not sure of what the color of wire would be in your vehicle as it is different than my son's mustang. [ Concours14  Jul 13, 2016 ]
If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: http://community.crutchfield.com. Or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/. [ Krissy  Jul 13, 2016 ]  Staff
I haven't experienced that issue. So I cannot comment or speculate as to why that is happening. I did solder all the wires though when making the connections. I hope you figure it out. [ Daniel  Jul 06, 2016 ]
If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: http://community.crutchfield.com. Or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/. [ Krissy  Jul 06, 2016 ]  Staff
For additional details on fit or installation please contact an Advisor by phone (1-800-324-9695) or online chat. They will be able to pull up your vehicle and give you the details on how everything conections and what you will need for an installation in your vehicle. [ Kenny  May 29, 2016 ]  Staff
If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the install. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: http://community.crutchfield.com. Or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/. [ Krissy  Mar 28, 2014 ]  Staff
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