Overview: The OnStar FMV (for my vehicle) replaces the factory
rearview mirror in select vehicles and includes built-in OnStar, Bluetooth technology,
integrated speaker, and external microphone. The OnStar FMV enables drivers with
vehicles already on the road today to add safety, security, navigation, and
connectivity services of OnStar to their vehicle. OnStar is an in-vehicle safety
and security system created to help protect you and your family on the road. Add
the OnStar FMV to gain access to core OnStar services including - Automatic Crash
Response, Navigation, Roadside Assistance, and Hands-Free Calling. The OnStar FMV
also includes built-in Bluetooth connectivity. A few select OnStar services, such
as Vehicle Diagnostic Reports and Remote Door Unlock, are not available on
the OnStar FMV.
Note: OnStar FMV service
coverage area. The OnStar MyLink mobile app is currently unavailable for
OnStar FMV users.
Vehicle Compatibility: In order for
OnStar FMV to operate properly, it must be compatible with the vehicle in which
it will be installed. For a vehicle to be deemed compatible with OnStar FMV, a
wide variety of vehicle attributes and characteristics must be considered. For a
variety of vehicles, OnStar's team of engineers evaluate certain attributes and
characteristics, including the vehicle model year, vehicle size, vehicle weight,
windshield angle, the way in which the original mirror is mounted to the
windshield and remaining clear space around the OnStar FMV mirror once it is
installed. If, after consideration of these and other attributes and
characteristics, it is determined that installation of the OnStar FMV is
appropriate and does not compromise certain features in your original mirror, it
is considered compatible. OnStar FMV is not compatible with your
vehicle if its installation would disable any of the following features listed
- Crash-avoidance camera: A camera that detects
potential crash situations and will apply braking pressure to avoid
- Passenger airbag/seatbelt indicator: Indicates
if the passenger airbag is ON or Off, based upon sensing systems
directed to the front passenger side seating area.
- Radar-based cruise control sonar array: A sonar
sensor that can sense when to signal other system to apply braking
pressure when the vehicle is in cruise control to slow the vehicle
down to maintain a specified distance with the vehicle in front.
- Vehicle security/proximity sensor: A sensor
that detects movement in and around the vehicle when a vehicle
alarm is set.
- Automatic Parking system sensor: Sensor that
detect objects around vehicle to assist in parking the vehicle.
- Rearview camera display: A video display that
depicts the view from the vehicle's backup camera.
Note: This OnStar FMV system is not
compatible with all vehicles. OnStar FMV is certified to
work on more than 90 million vehicles sold since 2000.
(Vehicles made before 1981 are not compatible with OnStar
FMV). Check the compatibility of your vehicle
Potential Mirror Feature Losses Due To OnStar FMV Installation:
Even if OnStar FMV is considered compatible with your
vehicle, its installation may disable or affect the functionality of some
features of your vehicle. If a feature in your vehicle is not dependent on a
mechanical, electrical, or sensor system in your current mirror, it is unlikely
that that feature will be affected by the installation of OnStar FMV. A list of
potential feature losses (depending on your vehicle's mechanical, electrical, or
sensor systems) appear below.
- Auto-dimming: A sensor that detects glare and adjusts
the dimming of lights from behind your vehicle in your mirror as needed.
- Compass: A device in the mirror that
displays the direction of magnetic north in the mirror or in other vehicle
- Hands-free microphone: An embedded
microphone used to detect audio commands for system like Ford SYNC, Uconnect,
or Bluetooth systems.
- Homelink: A Transceiver that can activate
devices like garage door openers.
- Interior lights: Map lights and overhead
- Oncoming headlamp sensor: A sensor that
detects oncoming lights and deactivates your vehicle's high beam headlights
until the oncoming lights have passed.
- Rain/moisture/humidity sensor: A sensor
that detects moisture and automatically turns on windshield wipers.
- Keyless entry: The antenna that
receives signals allows you to unlock your vehicle.
- Communication buttons: The vehicle's display for the outside
- Vehicle security indicator: The LED light for factory security.
Note: Call 1.888.955.6000 to talk to one
of the Crutchfield's Sales Advisors for compatibility specifics on your
OnStar FMV Service: Whether you are lost, stranded, involved
in a crash, or your car's been stolen, an OnStar Advisor is there to get the help you need, 24
hours a day. In order to use OnStar FMV, a subscription is
required. Enjoy the peace of mind of the OnStar Safe & Sound plan, or upgrade to
Directions & Connections for access to unlimited Turn-by-Turn Navigation
services. You can sign up for a monthly subscription or save when you sign up
for a year or more.
OnStar FMV Mirror: The OnStar FMV is a replacement rearview
mirror that includes built-in OnStar, automated Navigation, Bluetooth technology,
and an integrated speaker. The OnStar FMV replaces the factory rear-view mirror
in select vehicles. The OnStar FMV mounts to the vehicle's interior windshield
with a mirror-mount specific installation kit (sold separately) and doubles as
rearview mirror and OnStar vehicle system.
OnStar FMV Mirror Controls: The three buttons (Phone/OnStar/Emergency)
beneath the mirror are functional even when the vehicle is not turned on. The
system responds to a single button press after a brief system startup period.
- Phone Icon Button: OnStar makes staying in touch on the road safe
and easy. Push the phone icon button to make calls, give Hands-Free Calling
voice commands, initiate Bluetooth calls, and relay navigation commands.
- Blue OnStar Button: Push the OnStar button to be connected to a
specially trained OnStar Advisor who can send Roadside Assistance, give
Turn-By-Turn Navigation, answer questions about your OnStar FMV system, and
verify account information.
- Red Emergency Button: Get a priority connection to a specially
trained OnStar Emergency Advisor by pressing the Red Emergency button.
Report an Amber Alert, get crisis assistance, or get help in an emergency.
Note: The OnStar FMV Mirror also features volume and backlighting
External Microphone: The
OnStar FMV system includes an external microphone which allows you to
communicate with the OnStar service. The external microphone includes a
self-adhesive strip to mount the mic to your vehicle's dash, headliner, or pillar. The
external mic measures 0.8125" (w) x 0.5625" (h) x 1.6875" (d).
Emergency: The OnStar FMV system offers Automatic Crash Response,
Emergency Services, Crisis Assist, and Amber Alert.
- Automatic Crash Response: Using GPS technology, OnStar FMV's
Automatic Crash Response allows specially trained advisors to contact the
right emergency service providers in the event of a crash and send them to
your exact location. Automatic Crash Response provides 360° crash detection
and will alert an Advisor of an incident regardless of airbag deployment.
The moment a crash is detected, the built-in sensor can detect the crash and
the device automatically alerts an OnStar Advisor. If you request help, or
can't answer, emergency responders are sent to your precise GPS location.
Advisors are standing by 24 hours a day, so there's always someone to help
when you need it most. In the unlikely event you lose power after a crash, a
rechargeable backup battery helps make sure a crash alert is sent to an
- Emergency Services: No matter what happens on the road,
OnStar can help. The OnStar FM is your link to emergency service providers.
OnStar trained Advisors are ready for emergencies, have Poison Control
information, and can stay on the line until help arrives. When you see
a crash, someone in trouble, or a fire, just push the system's red button
and OnStar will send emergency help. OnStar has teamed up with the police
for rapid response.
- Crisis Assist: In a disaster, OnStar FMV subscribers get full
access to all services, including Navigation and Hands-Free Calling (no
extra charge). OnStar will help get you out of harm's way, and keep you in
touch with your loved ones. OnStar constantly monitors for crises and
disasters. When a crises or disaster is detected, all OnStar FMV services are
enabled for you. The OnStar FMV will even call into your car with escape
routes based on your GPS locations, and help you reach safety.
- Amber Alert: If you have information related to an Amber Alert,
you can contact an OnStar Emergency Advisor to connect to you to the proper
Note: OnStar FMV Emergency services require vehicle electrical
system (including battery), wireless service and GPS satellite signals to be
available and operating for features to function properly. Subscription
required. OnStar acts as a link to existing emergency service providers.
Security: The OnStar FMV provides Stolen Vehicle and Roadside
Assistance, as well as locksmith service.
- Stolen Vehicle Assistance: In case of a stolen vehicle, OnStar
helps with the safe return of your vehicle. If your vehicle is stolen, call
OnStar immediately (1.888.4.ONSTAR). A specially trained Advisor will conference you in with
law enforcement in order to file a stolen vehicle report. Then the Advisor
can use GPS technology to attempt to pinpoint the exact location of your
stolen vehicle and provide that information to the authorities.
- Roadside Assistance: The OnStar FMV offers Roadside assistance by
Cross Country. Roadside assistance helps to get you back on the road
quickly. No matter what or when a concern (flat tire/out of gas/dead
battery/etc.) occurs with your vehicle, have
peace of mind knowing an OnStar Advisor is ready to help.
- Locksmith Service: If your keys are locked in your vehicle, call
OnStar at 1.888.4.ONSTAR. OnStar's Roadside Assistance provider can send a
locksmith to your vehicle. The OnStar FMV device cannot unlock your
- Diagnostics: If the "Check
Engine" light comes on or if some other type of vehicle problem occurs, an
OnStar Advisor can -
- contact Roadside Assistance or help find a service facility near
your current location
- give directions to get to the nearest service facility
- Call the service facility to schedule an appointment
Note: The OnStar FMV service does not receive diagnostic
information from your vehicle (such as "trouble codes" that can activate a
"Check Engine" light).
Navigation: The Directions & Connections plan from OnStar FMV includes
Turn-by-Turn Navigation and eNav, powered by MapQuest and Google Maps.
- Turn-By-Turn Directions: OnStar Turn-by-Turn Navigation
you to your destination effortlessly. Simply push the blue button for directions
you saved with eNav, or for an Advisor to help you get to your desired
destination. And, with
OnStar, you'll have the most up-to-date routes right at your fingertips from
MapQuest and Google Maps. You'll get simple Turn-by-Turn, audio-based,
automated directions and voice command. If the system recognizes a missed
turn or the vehicle deviates from the planned route, the OnStar FMV system
will get you back to your planned route.
- eNav: eNav is powered by MapQuest and Google Maps to make travel
planning even simpler. eNav lets you plan your route ahead of time online
from your computer and send it to your vehicle. You can store multiple
destinations (up to 5) and retrieve them from your vehicle whenever you want for
up-to-the-minute Turn-by-Turn directions.
Note: OnStar Navigation services require wireless service and GPS
satellite signals to be available and operating for features to function
Connections: Equipped with Bluetooth technology and OnStar
Hands-Free Calling, OnStar FMV keeps your hands on the wheel and your eyes on
- OnStar Hands-Free Calling: You can make
voice-activated calls from the OnStar FMV Mirror, just in case
your cell phone is unavailable. You can announce the phone number,
store Nametags for speed dialing, or simply redial the last number
called. OnStar Hands-Free Calling requires a existing OnStar
service contract and prepaid OnStar Hands-Free Calling minutes.
Calls may be made to the U.S. and Canada only (not available in
- Bluetooth Compatible: You can pair your compatible Bluetooth enabled
cell phone with the OnStar FMV to make hands-free calls. OnStar FMV and its
embedded Bluetooth technology allows you to stay safely connected while on
the road. Just pair your Bluetooth-compatible phone with the OnStar FMV and
use voice-recognition to access your contact list and make calls without
ever taking your eyes off the road. The OnStar FMV also supports Call
Waiting, and lets you transfer calls from the Bluetooth system and your cell
phone. OnStar FMV lets you pair up to 5
Bluetooth-capable cell phones (only one phone can be used at a time).
Bluetooth for OnStar FMV compatibility link. Not all
Bluetooth phones support all functions and not all Bluetooth phone are
guaranteed to work with the OnStar FMV system.
Services for People with Disabilities: OnStar Advisors are trained to
provide services that help subscribers with physical disabilities and medical
conditions, whether they are drivers or passengers. If you are deaf, hard of
hearing, or speech impaired, OnStar offers the ability for you to communicate
with OnStar Advisors while in your vehicle through its TTY system.
Advisor Record Feature: Hands-free calling instructions, driving
directions, or information given during a call with an OnStar Advisor can be
recorded, stored, and played back later.
Multiple Languages: The OnStar FMV system can be programmed to respond
in English, French, or Spanish.
Installation: Professional installation is strongly
recommended for the OnStar FMV. A
Prepaid OnStar FMV Installation Card (sold separately) is available.
Installation kits (293CAMLCKT/
293SMlFTKT, sold separately) and a rearview mirror removal tool for
Type 2 mirrors (802JMR357, sold separately) are also available for the do-it-yourselfer.
Note: After installation, it is recommended that you retain your
old, now-detached factory mirror. This will help restore your vehicle to its
original condition should you decide to sell or dispose of the vehicle, but
wish to keep the OnStar FMV system for another vehicle. In certain cases,
reinstallation of your original factory mirror may not always be possible.
Warranty: The OnStar FMV comes with a 1 year warranty and will not
void the manufacturer's warranty of your compatible vehicle.