Remote with included charging cradle
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1-5 of 17 items
1
out of 5
steve
Written By
steve, new jersey on Saturday, December 26, 2009
I have had a horrible experience from the beginning with this product as paired with the
RF extender. First of all it was very complex to set up. I did not experience what the
other reviewers commented was an easy set up. When i called customer support at
logitech they took me thru a very complex (and not found in any of the manuals ) set up
and one that i could never repeat. The remote did operate for a while, but then became
unpaired from the extender and after many hours on the phone the logitech rep even
logitech gave up! the logitech rep said someone would call me with a way to return the
device...but no call ever came. this may work as a universal remote with out the RF
extender, but if you are going to hide your components in a cabinet i would not
recommend this product.
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1
out of 5
Charging/Battery Issues
Written By
Matthew, Georgia on Tuesday, September 01, 2009
So, the remote works great when it actually works. However, I am now on
my 3rd cradle, 2nd AC adapter and 3rd battery. The first two times that I
had a problem, Logitech replaced the remote without any questions or a
problem. Now, they will not help me despite the number of issues that I
have had. This most recent time, the battery swelled to the point it cracked
the plastic case of the remote. They even have a picture on their support
website of this problem and call it "normal." In fact, on their support
website even offer new battery doors and batteries for the remote, but
they are out of stock with no information on when inventory will be
replenished. They also offer replacement AC adapters and charging cradles.
There is clearly a problem with the charging system/battery on these
remotes. It is too bad, really, because the remote is pretty slick when it
actually works. Buyer beware.
1 out of 1 people found this helpful
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5
out of 5
Great Remote
Written By
Reg, New Jersey on Tuesday, February 17, 2009
It replaced my $1,000 remote without any problems. Easy to hold in hand. Has enough "hard keys" to handle the regular functions and yet full programability for the "soft" keys. I was skeptical, but we (my wife and I) like it! After a few hickups in the new system the programming was easy and recognized all of our equipment with ease. Logitech Tech support was great and knew what needed to be done to get up and running. Called three times over two days and all three were helpful and resolved the issue. One issue was a software "bug" that they were able to fix remotely. - Very happy with the purchase. And, as always with Crutchfield sales & support!
3 out of 3 people found this helpful
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4
out of 5
Harmony 890 Pro
Written By
RENEE, Davison, MI on Friday, October 03, 2008
Great remote! I first had the Harmony 1000 which I loved except it wouldn't work with 2 RF Extenders which I needed so per a Logitech rep. I switched to a Harmony 890 Pro Series. Easy set up and works great. The down side is that it has black buttons and they are very very difficult to see. I wish it was a touch screen like the 1000 but you can't have everything!!!
1 out of 1 people found this helpful
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1
out of 5
Avoid! Flawed Design
Written By
Gregg, San Francisco, CA on Sunday, August 24, 2008
I am on my second charging cradle which just failed as did the first. There is a problem with the design of the cradle such that after a while the remote handset will not seat properly and fail to charge. I believe Logitech knows this but will not recall the units. Instead, they have set up a complex complaint process hoping that very few customers will go through it. I certainly won't go through it again but I certainly will avoid purchasing Logitech products.
15 out of 17 people found this helpful
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Learn more about Home Remote Controls
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