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1-5 of 27 items
1
out of 5
Are you kidding me
Written By
Edward, Charlotte, NC on Saturday, March 07, 2009
The only reason that this review is a one star is that a "no star" was not an option. My two reasons are:
1. It is not easy to set up. It took numerous calls to the help line to find an Indian dialect that I could understand. Finally when I found one, I discovered that they had failed to inform me that a critical firmware update was required. I could have completed a doctoral dissertation in the time required to set up the Harmony 1000.
2. The touch screen does not work well. A nano-technology pointer is required and then one must hit the exact pixel on the screen to make a selection. Otherwise one gets a random distribution of the displayed functions. Forget using your finger, and forget trying to fast forward through the ads.
My advice is to get a remote with buttons.
2 out of 8 people found this helpful
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5
out of 5
The Best
Written By
Andrew, Blacksburg, VA on Tuesday, February 17, 2009
What a great device. I didn't have any problem setting it up, or making changes. Using the wireless extender, I can control my XM portable device, Yamaha Receiver, Denon Receiver, Cable Box and Blue Ray player, all when they are closed up behind solid wood cabinet doors. I have expanded my use to other TV locations in the house, and I have a separate button for each room or activity. It is too bad that some of the writers here had less luck than me. I was set up and rolling in 10 minutes, and I can make a change as needed in a short amount of time, and reprogram my device. I would recommend to all.
1 out of 1 people found this helpful
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2
out of 5
Not user friendly
Written By
Lonnie, SW USA on Monday, February 09, 2009
I have had this remote for a week now and have had to call tech support 3 times to get things working correctly. I know, your probably thinking "he's just a dummy" but I dont think so. The self programming is not user friendly or intuitive so when you get stuck you must call. When you call they will get it working the way you want but you will still not know how to do it yourself. Just be sure to find out everything you want to know the remote in the first 60 days because after that you are cut off of live support! Also, I was told by the tech today that the software needs to be updated. A new version is due out in a couple of months so that it will display the time and slideshow like it is supposed to. I mean for crying out loud, they sent this thing out and they cant even get the time to show correctly! My opinion is that it is that even though I like the device and the concept is nice, but this thing is just not ready for the market. I have a couple of weeks left in my Crutchfield return window so I will use that time to decide. If I return I will follow up with another post. Good luck!
1 out of 2 people found this helpful
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2
out of 5
Works well, but Ergonomically Unusable
Written By
Bill, Stamford, CT on Monday, February 09, 2009
Logitech software works well. Crutchfield was excellent. The problem is that the unit does not sit in your hand very well. I wanted the best remote and this is the best. However, you always needed to be looking at the unit to press a hard button or a soft button on the touchscreen. I returned this item and bought a Harmony 890. This model is shaped like a traditional remote and has only hard buttons. The advantage is that 1) you can press the correct button without looking at the unit and 2) the functions of the hard buttons can be changed for your own needs. This creates more programming options for the advanced user. The 890 still has a color screen with hard buttons to choose what is on the color screen.
In sum, the unit works fine, but is a real pain to use. Buy the 890 advanced instead!
1 out of 1 people found this helpful
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4
out of 5
difficult setup
Written By
Lee, atlanta, ga on Monday, February 09, 2009
i purchased this remote because of the RF feature. my componenets are in the closet behind the flatscreen tv. it was difficuklt to get all the older components to synch up (the old tivo and old cable box) however it was a temporary ordeal as we awaited the arrival of our new tivo hd box with cable cards. now i have only one box instead of the two, and can use the hdmi cable instead of the component cable. deleting the old components and adding the new one to the remote was easy and everything seems to work fine. i'm looking forward to adding some other thing to the remote (light dimmers etc) 4/5 because of the problem with the old components
1 out of 1 people found this helpful
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