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Crutchfield

Logitech® Harmony® One

Universal learning remote with web-based setup

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  • Logitech® Harmony® One

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  • Logitech® Harmony® One

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  • Logitech® Harmony® One

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  • Logitech® Harmony® One

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  • Logitech® Harmony® One

    Left front

  • Logitech® Harmony® One

    Remote and charging cradle

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  • Logitech® Harmony® One

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Item #: 596HONE
 

Review Summary

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Our take on the Logitech® Harmony® One

by Ralph Graves
Logitech

Enjoy exceptionally simple operation of your home theater system with the Harmony One. This remote's color touchscreen clearly displays common activities, like "watch TV" or "listen to music." When you select an activity, such as watching a DVD, the remote instantly evaluates your system, turns on or off the appropriate components, selects the proper settings, and starts the DVD player.

Ergonomic design for easier navigation
The remote's contoured shape fits naturally in the palm of your hand for comfortable operation. Its backlit controls are logically and neatly arranged, so it's easy to find the button you're looking for. And the buttons are sculpted, so you can distinguish them by feel without having to look at the remote.

Easy, web-based programming
Harmony's online wizard makes set up a snap. Just plug the remote into your computer with the provided USB cable, visit Harmony's website, and answer some simple questions about your system. That's it — the setup wizard automatically downloads the necessary codes and programs the remote for you. The site remembers your settings, too, so it's easy to reprogram the Harmony One later if you change or add components.

See more info on this item

Highlights:

  • easy Internet-based setup
  • dedicated on-screen activity buttons
  • color LCD touchscreen
  • contoured backlit buttons
  • can learn IR codes from existing remote controls
  • compatible with optional PlayStation® 3 adapter
  • USB cable and software included
  • built-in rechargeable lithium ion battery
  • flash memory
  • recharging cradle
  • 2-5/16"W x 1-5/16"H x 8-13/16"L
  • warranty: 1 year
  • Our 60-day money-back guarantee
Computer Requirements:
  • USB port
  • CD-ROM drive
  • for PC: Windows® 2000, XP, or Vista
  • for Mac®: OS X 10.3 to 10.5
  • an Internet connection

Hands-on research from the Crutchfield Labs (what are the Labs?)

Product Research
What's in the box?

Download owner's manual

  • Harmony One wireless universal remote control
  • Base station
  • AC adapter with 6' DC output cord (DC Output: 5V/0.8A)
  • Lithium-Ion rechargeable battery (930mAh/3.7V)
  • 63" USB cable with in-line noise filter (has a USB type A connector on one end and a mini-USB "Version 2.0" connector on the other end)
  • Cleaning cloth
  • Logitech Harmony Remote 7.6 software disc
  • "Getting Started" booklet (Eng/Fre/Por/Spa)
  • Features Guide (Eng/Fre/Por/Spa)
  • Customer Service Contact Info (Eng/Fre/Por/Spa)
  • Addendum (Eng/Fre/Por/Spa)

Our Product Research Team

At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team — they open the box, verify contents, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.

Features

Overview: The Harmony One Advanced Universal Remote provides simple, intuitive control of even the most elaborate entertainment system for anyone in the family. The remote setup is accomplished through Harmony's interactive web site. The Harmony One Remote can control up to 15 devices, including home automation devices such as light and climate controllers.

Setup: The Harmony Remote Activities are configured through unique Web Wizard tools on HarmonyRemote.com. Using Logitech's Smart State Database of over 225,000 electronic devices from over 5,000 manufacturers, you can easily customize the remote to your system. The database, together with IR learning, ensures support of all infrared-controlled devices made by any manufacturer, including Televisions, A/V Receivers, Cable/Satellite Boxes, VCRs, DVD Players, CD Players, Game Consoles, Mini Systems, Computers, and Home Automation devices.

Learning Function: In addition to the devices which can be entered using the web interface, this remote can also learn most functions of other infrared remotes.

Full-Color Touch Screen: The Harmony One's full-color touch screen gives you easy, one-touch access to any entertainment activity such as watching a DVD, watching TV, or listening to music.

Sculpted Backlit Buttons: The Harmony One sculpted backlit buttons allow you to easily operate the remote in the dark, while its ergonomic design allows the unit to fit comfortably in your hand.

Lithium-Ion Battery/Recharging Docking Station: The Harmony One Pro includes a removable rechargeable Lithium-ion battery, which provides up to a one-week charge under normal use. The remote comes with a docking station that keeps the remote fully charged. Because the docking station is horizontal, it allows the remote to be used while charging.

One-Touch Operation: The Harmony One uses Activity Control to give you one-touch control of your entertainment system. You can use one of the touch-screen's Activity buttons to power on your TV, Blu-ray player, A/V receiver, set all your inputs and even activate play without having to program time consuming macros. Once all of your equipment is "on", the buttons on the remote are also automatically configured for the appropriate operation

Help: If you have a problem completing an activity function, the help button will guide you through the fix using the interactive multi-color display. The remote will ask a series of questions, such as "Is the TV on?" or "Is the volume turned up?" in order to troubleshoot the problem and correct it.

Flash Memory: The settings are stored in a non-volatile flash memory so they will never be lost, even when the battery needs charging.

System Off: One push of the off button turns off all the equipment in your system.

System Requirements:

  • IBM or compatible PC:
    • Microsoft Windows 2000, XP, or Vista
    • USB port
    • CD-ROM drive
    • Internet access
  • Macintosh:
    • Macintosh OS X 10.3-10.5
    • USB port
    • CD-ROM drive
    • Internet access

Note: The Harmony One Advanced Universal Remote is also compatible with Windows 7 after a software download from Logitech's website.

 
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Logitech® Harmony® One Reviews

Average Customer Review:

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Filter by rating:
4 out of 5

Universal Remote

Written By Perk, Medford, NJ on Friday, October 26, 2012
Crutchfield Customer Review (What's this?)
 
Works as advertised, more intuitive than the 880 remote I have. Touchscreen is nice. Occaisonally misses a command, and have to adjust aim of remote. Easily programmed, although I had to contact tech support to program a specialized command. They were up to the task, fortunately.
Pros:
Works 99% of the time. Intuitive interface.
Cons:
A bit pricey.
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2 out of 5

Logitech® Harmony® One

Written By Dennis Mc, Rockville,Md on Saturday, October 13, 2012
Crutchfield Customer Review (What's this?)
 
This unit does not do well with the new receiver as to backing to last item and it id ver clumsy around AM/FM. I have to pick up and use the Denon AvR 1913 remote
Pros:
Easy to use in many situations
Cons:
Does not back up to last item
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4 out of 5

Logitech Harmony One

Written By Scott, Meredith, NH on Monday, October 01, 2012
Crutchfield Customer Review (What's this?)
 
Use it all the time as the easiest way to manage a multicomponent TV/Music setup. (HDTV, Amp, TiVo, etc.)
Pros:
Easy to setup. Did so once and haven't attached it to my computer since. Worked fine with a Mac by the way. Was surprised how well it works with TiVo. I don't bother with the TiVo remote.
Cons:
Would like to see even more customizable for automatic sound fields, etc.
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5 out of 5

love at first click

Written By Mike, Durham, NC on Friday, May 18, 2012
Crutchfield Customer Review (What's this?)
 
After too many complaints from the spouse on the number of remotes, and steps required to change from TV to Blue-Ray, etc I finally broke down and bought the Harmony One. It arrived yesterday evening, and I had it up and running in under 30 minutes after gathering the equipment model numbers. I have had to go back a few times to tweak little things that I didn't like the first go around (like Amp/Receiver turning off - I like to leave mine on) - but navigating the set-up is quick and simple via the PC application. I was aslo able to program/add-in several features from my Amp/Receiver remote that were not there the first time through. Now, I have one remote - the rest are in storage and life on the couch is peaceful for all. I wish I had gotten this years ago, but so happy I have it now. Works great with DirecTV DVR as well - even with all of the short-cut buttons and apps.
Pros:
easy, customizable to fit your needs, went from 5 remotes to 1, and the wife loves it.
Cons:
seems a little light in weight to me - I like a more sturdy remote, and finger prints as others have mentioned.
2 out of 2 people found this helpful
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4 out of 5

Fine remote

Written By Alex, Lake Forest, Illinois on Wednesday, May 16, 2012
Crutchfield Customer Review (What's this?)
 
The main thing I liked I was able to download all my settings from my Harmony Remote 520..saved a lot time. Not a big fan of the touch screen..I like regular buttons, because you can "memorize" them..and press the appropiate button, with the touch screen you have to look at the screen...
Pros:
Easy setup
Cons:
Touchscreen...the latest fad...not very useful because you have to look everytime...to use it..
1 out of 1 people found this helpful
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4 out of 5

Great remote, super easy!!

Written By Hava, Wisconsin on Monday, April 02, 2012
Crutchfield Customer Review (What's this?)
 
Bought this for my husband for his birthday. I was somewhat intimated by the whole process of setting it up, but between Harmonys software set up and the helpful staff at Crutchfield I was able to set it up no problem. Love Crutchfield !!!
1 out of 1 people found this helpful
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5 out of 5

Harmony One - A Great Product

Written By Keith S, Arizona on Wednesday, March 28, 2012
Crutchfield Customer Review (What's this?)
 
PLEASE go to Logitech.com and read my review under the Harmony One remote REVIEWS area. Look for the name "Keith S" and location "Arizona". My review is far to extensive to post here at Crutchfield due to a limited number of available characters. It is both valuable and worth the effort to go there and read it.
Pros:
Ergonomic, software programming is "relatively" easy, can learn programming from other remotes, rechargeable battery, Crutchfield provides a 60 day "no question" return policy.
Cons:
Needs to have a dedicated "decimal" key (for inputting digital channels manually,) the shiny surface shows hand oils easily, which is really there with textured remotes too, you just don't "see" this with non-shiny surfaces. But - it is a good reminder to "wipe-er-down" occasionally.
1 out of 2 people found this helpful
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5 out of 5

Harmony One is awesome!

Written By Chris M, Pueblo, CO on Tuesday, February 14, 2012
Crutchfield Customer Review (What's this?)
 
This thing is awesome! all buttons can be organized exactly how you want them! labeling each button so my wife can understand is a life saver! I have a Denon amplifier,xbox360,jvc vcr,sony dvd carousel,dish network pvr, and a playstation 3. The only piece that needed an adaptor was the ps3. I would recommend this to anyone that wants to get rid of 6 remotes!
Pros:
fully customizable. addind family pictures as screen saver...
Cons:
could use a long lasting battery. vey slick in dry hands. rubber back should cover entire back side.
2 out of 2 people found this helpful
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5 out of 5

Great remote

Written By Arlene C, New York, NY on Tuesday, February 14, 2012
Crutchfield Customer Review (What's this?)
 
This remote is the best ever. Was nervous about setting it up but even that proved to be very user friendly. Completely happy with this product and highly appreciate the great support of the Harmony and Crutchfield teams.
Pros:
Easy to use and convenient in every way. One remote for all my components is fantastic.
Cons:
None
1 out of 1 people found this helpful
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5 out of 5

Fantastic

Written By Justin, Silver Spring, MD on Tuesday, February 14, 2012
Crutchfield Customer Review (What's this?)
 
This remote is fantastic. Combine 5 remotes flawlessly in practically no time. The setup was incredibly easy and It has a great interface for customizing and adding buttons and sequences.
Pros:
Everything about this remote is fantastic
Cons:
None found so far
1 out of 1 people found this helpful
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5 out of 5

Great Programmable Remote

Written By Dan2e, WIlmington, DE on Sunday, February 12, 2012
Crutchfield Customer Review (What's this?)
 
I have had previous programmable remotes, including from Logitech and this one finally did the trick. The programming could not be easier. I initially used the programming wizard to do my setup and then went back and was able to make the modifications I wanted. Took less than 30 minutes from opening the box until watching TV, TiVO, DVDs, etc. Only think I wish is that I had more control over naming the Activities, but that is just a cosmetic issue. My electronically challenged wife is now able to control and work the entertainment systemand she is very happy the four remotes that were on the coffee table are now down to a femail-approved one.
Pros:
Easy setup, easy to customize Rechargable battery
Cons:
Would like to be able to add customizable button / graphis lables to the touchscreen
1 out of 1 people found this helpful
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5 out of 5

Mark

Written By Mark F, Homestead FL on Monday, February 06, 2012
Crutchfield Customer Review (What's this?)
 
takes a while to set up, but end resaults are good! had a problem with setting up new rec because logitech did'nt have database for it yet but their support was very good at fixing the one prob i had. takes a little time to get used to switching between devises but not that hard to learn
Pros:
real easy touch screen goog sensitivity
Cons:
not any right now but have'nt gotten into much custom srttings yet
2 out of 2 people found this helpful
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2 out of 5

ehh

Written By Pat, DE on Wednesday, February 01, 2012
Crutchfield Customer Review (What's this?)
 
Hardware buttons were very unresponsive, and didn't always turn my cable box off when it was supposed to. Also the required software to program the remote is not compatible with 64-bit versions of Mac OSX, I had to borrow a friends computer to set it up. Too many flaws for such an expensive remote so I sent it back.
Pros:
Had codes for all devices I own, comcast box, onkyo receiver, xbox360, apple tv2
Cons:
Buttons on remote were very unresponsive. Software not compatible with latest Mac OSX and hasen't been for quite a while according to their forums.
2 out of 4 people found this helpful
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4 out of 5

does what it says

Written By Anonymous, san diego on Tuesday, January 31, 2012
Crutchfield Customer Review (What's this?)
 
very nice product that does what it says once you get it set up. took a little while to get there as the software is not the most intuitive, but now that i'm there it definitely helped to clean up my previous 5-remote situation. the only thing i can't get set up well is the samsung smart-tv control. i've managed to program custom buttons for this, but they are awkward at best so i still pull out the qwerty samsung remote if i'm using this function a lot.
Pros:
reclaim your living room from excessive remote controls. software is workable with patience. custom buttons allow for workarounds when standard buttons don't cut it.
Cons:
not designed with advanced tv features like smart-tv and audio-return-channel in mind. battery life not great. software not the most intuitive. lots of bells-and-whistles for live-tv viewers (i don't know any) like custom channel icons.
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5 out of 5

Huge bang for the buck

Written By Pete P., Windham, Maine on Tuesday, January 24, 2012
Crutchfield Customer Review (What's this?)
 
This has got to be the best money that I have spent on my home theater. Push one button for TV, a different one for Blu-Ray DVD and another one for my son's gaming consoles. It is that simple. Super easy to program and use; replaced separate remotes for the Blu-Ray, 3-D TV, Receiver and the Cable box. Bought another one for my other son and his Bride-to-be. One of their favorite gifts so far!
Pros:
Easy to program; easy to use; replaces four other remotes
Cons:
NONE
1 out of 1 people found this helpful
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5 out of 5

I liked it so much I bought one for my Dad!

Written By Dave R, Cleveland OH on Monday, January 23, 2012
Crutchfield Customer Review (What's this?)
 
I purchased the Logitech Harmony One for myself in the past and really liked the way it worked. To me it was a great way to get rid of five battery hungry remote controls. The only regret I had with my first purchase was not buying it through Crutchfield. For the enthusiast down to the new guy on the block - Crutchfield's tech support is bar-none best. Anyway - I bought a second remote for my father and his is supported through Crutchfield.
Pros:
Easily rechargeable in it's cradle. Easy to control several devices at once. When I turn on the TV it controls the receiver volume and the satellite for channels (exactly as I set it up).
Cons:
I have uploaded the proper remotes but didn't figure out how to update the time and date. When I went looking all I saw were options for 2009, 2010 & 2011. I haven't plugged it in to my computer so all is not lost. Hey this is a great remote - not too many cons!
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3 out of 5

LOGITECH HARMONY ONE

Written By GRAMPS, FAIR OAKS, CA on Monday, January 16, 2012
Crutchfield Customer Review (What's this?)
 
WORKS PRETTY GOOD EXCEPT FOR ONE APP. HOWEVER, I CONTINUALLY HAVE PROBLEMS WITH THE BUTTONS. SOME OF THEM ARE VERY CLOSE TOGETHER AND I DON;'T ALWAYS HIT THE RIGHT ONE
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1 out of 5

Great remote until the screen dies

Written By RobertB, San Antonio, TX. on Monday, January 09, 2012
 
Great remote as long as it holds up. Mine is only a year and a half old and I already had to replace a bloated battery, now the screen has gone out. I found out through the Logitech website I am not alone on this problem. Many others have had the same problem and and being out of warranty all Logitech will offer me is a 50% off coupon for a new unit. They say they can't fix the problem I will just have to buy a new unit. With all of the complaints on this problem to Logitech they know they have a problem but will not stand behind their product. Oh and don't forget about their extra charge for tech support on the phone only to be told there is nothing they can do. Buyer beware.
Pros:
Easy to program
Cons:
It has an hardware problem. Screen dies
2 out of 2 people found this helpful
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5 out of 5

the only remote you need

Written By Jeff M, Allen, OK on Saturday, November 05, 2011
 
Everything runs through a home theater receiver and the wife and kids would have to ask which remote and what button they would have to hit to do some thing. Now all they have to do is grab one remote and push an activity ie, watch TV, play a game, watch a DVD. It works with my Direct TV great. Plus you can set it up with activites such as watch TV without surround sound. I highly recommend this universal remote. The setup is extremely easy just get the make and model number of your equipment and plug the remote into the computer and follow the instructions on the screen.
Pros:
It combined four remotes into one
2 out of 2 people found this helpful
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5 out of 5

harmony one

Written By Dr. T., Boca Raton, Fl on Thursday, October 20, 2011
 
I was very frustrated with the universal remote that came with my comcast dvr. I could program it to turn on my onkyo sound system but it wouldn't turn it off. Onkyo, Comcast, Scientific Atlanta and Crutchfield really couldn't help. I had to use multiple remotes. The Harmony one was $120 less than the top of the line model. It allows me 3 separate options for my Onkyo, power on, power off or power toggle. Programing was a little confusing at first but go slowly and it is done. It does much more than I thought it would and is very user friendly.
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2 out of 5

Wanna feel stupid and helpless?

Written By BobR, New York, NY on Sunday, September 11, 2011
 
I generally just plug things in and figure out how to make them work, but I was very respectful with the Harmony One. After carefully watching the Logitech video, carefully reading the printed instructions, programming and then hoping that the device would "learn" from the repeated "corrections," I called Logitech support. Logitech support couldn't be more helpful and couldn't be more helpless. "Gosh, that's one we haven't seen before" is a tech support statement that doesn't raise hopes or confidence. I guess I'll have to call Crutchfield to make it work. The two and a half hours I've wasted amounts to WAY more annoyance than I experienced from having to press buttons on a few remotes. I think our Western civilization may be doomed.
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5 out of 5

Way better than my old Universal Brand Remote

Written By Twilkos, Connecticut on Saturday, September 10, 2011
 
The Harmony One blows away my old Universal MX 450 remote. It does exactly what I programed it to do. Turn on TV, and it turns on. Turn on DVD and same thing, it turns on. I wish I purchased the Harmoney One a few years ago instead of suffering with my old remote.
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4 out of 5

Awesome Remote!!!

Written By Mark P., Bronx,N.Y. on Monday, September 05, 2011
 
The remote is truly amazing in combining all remote functions in one!!! The only reason I gave it 4 stars is that it turned on the same brand receiver at the same time(Onkyo). The fix to the problem was to upgrade my remote to the 900. .Crutchfield advisors are incredibly helpful and patient with your questions about your product. Also, Crutchfield is probably the best online electronic depot there is!!! I am a customer for life!
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5 out of 5

SO EASY

Written By KENC, MOORESTOWN,NJ on Monday, July 18, 2011
 
HAD 4 REMOTES- DROVE MY WIFE CRAZY! NOW HAVE ONE REMOTE,EVEN THE WIFE CAN USE IT! SET-UP WAS ALMOST AUTOMATIC ON MY LAPTOP, JUST NEED THE BRAND NAME AND MODEL OF YOUR EQUIPMENT, SOFTWARE DOES THE REST!
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4 out of 5

Long-Time Harmony User

Written By Justin, Baltimore, MD on Thursday, June 30, 2011
 
I'm a long-time Logitech Harmony user starting with a "520" then upgrading to an "880" and most recently a "Harmony One." For me, it's a necessary product with a home theater system. My wife loves it because the coffee table is not cluttered with five remotes. She can use all of the home theater capabilities by pressing usually just one button, e.g., Watch a DVD, Listen to Pandora, etc. I don't have to worry about her ( or me) pressing the wrong buttons on the original OEM remotes and messing up a configuration.

A Harmony is relatively easy to program once you get the hang of it. You do need to read the instructions, take your time, and allot thirty minutes for the process the first time.

My only complaint is the buttons on the "520" and "880" wore out too soon (three years) requiring an extra firm press or a second press. Hopefully, the Harmony One lasts longer.
2 out of 2 people found this helpful
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5 out of 5

Logitech® Harmony® One

Written By Anonymous, VA on Thursday, June 30, 2011
 
Great remote! Pretty easy to use.
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5 out of 5

Awesome!

Written By JoeP, Warren, MI on Wednesday, June 29, 2011
 
The Harmony One is even better than my old Harmony remote that was finally put to rest. The website updated the One based on my existing configuration and actually set it up even better! Just needs a couple small tweaks.

My only complaint would be that the keys look too much alike. Some basic color coding would have helped to differentiate, especially in the dark when it glows. But I'm not complaining! The Harmony One is worth every penny! The touch screen even displays some graphics that match my cable DVR remote... sweet!
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5 out of 5

No brainer

Written By Chris C, Tampa, FL on Sunday, June 05, 2011
 
Previously had a universal remote that required a PHD to set up and add new devices. This thing is a dream. I read the directions, which were close, and got most of my system working more or less correctly. In the cases where I got it a bit off, the remote asked "is everything working?" If I said no, it would troubleshoot things until, every time, it worked correctly, all without getting out of my command Lazyboy. It does everything I want, and I have a sophisticated complicated home theater. I would definitely but this remote again.
1 out of 1 people found this helpful
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5 out of 5

Simplicity in Use

Written By JS, Seattle, WA on Saturday, May 28, 2011
 
Takes a little bit of time to get set up and learn the quirks of the remote setup software. But once you have all your devices loaded, activities programmed, sequenced and synched to the remote, you are in control of all your audio/video needs with one remote. Good battery life in between charges as well. Only one small complaint and that is the "clipart" available for the different activity functions. They are limited and not the most creative in design, otherwise, highly recommended for clearing the coffee table of all your remotes. Use the iconharmony website to download great network symbols clipart for your "favorite" channel buttons on the LCD touch screen.
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5 out of 5

Logitech® Harmony® One

Written By Sdimarc1, Syracuse, NY on Thursday, May 19, 2011
 
easy to configure, easy to use
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5 out of 5

Love the Logitech Harmony One

Written By Greg J, Dallas, TX on Wednesday, May 18, 2011
 
I'm not very technical nor am I patient Much to my delight the Harmony One
was a snap to set up. And it works to control my devices (Panasonic plasma TV,
Denon receiver, Panasonic BluRay player and Roku) perfectly. If I mess
something up the Harmoney One immediately helps correct the situation. All in
one device that's simple to use.
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4 out of 5

Down to One Remote; so far so very good

Written By David, Pittsburgh on Monday, May 02, 2011
 
Totally fed-up with 5 remotes I sprung for the Harmony One; I experienced some major programming issues (two calls to Logitech's Help Desk) but once done the ease of use is amazing. Pick it up, press Activities and then press Watch TV and my cable HD box comes on, my TV comes on and my receiver switches from Tuner to CBL/SAT and my speakers come on. The programming is not intuitive: when asked if I had the original remotes for each component of course I selected YES. I was told by Help Desk that I should have selected NO. When asked details about each component I selected TV HDD since I have an LG LE 8500. I was told I should have selected TV. Go figure. Once resolved everything works fine. Set aside a good hour for programming just in case. The techies are foreign and I had some language problems so keep you background distractions to a minimum. They were very polite and efficient.
1 out of 1 people found this helpful
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5 out of 5

Logitech® Harmony® One

Written By anacodave, anacortes, wa on Friday, April 22, 2011
 
Fireplace ate my Harmony 700. Harmony one is infinitely easier to use and has
better features. Well worth the extra 30 bucks.
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5 out of 5

My wife likes our home theatre system...finally!

Written By MikeO, Brodhead, WI on Friday, April 15, 2011
 
I have to admit I was skeptical of this universal remote's ability, but I trusted
Matt during our phone conversation, and went ahead with the purchase. I am
sure glad I did. Before we were always switching our cable remote back and
forth to change the volume on the receiver. It was a nightmare to explain to a
guest how to run the remote! Programming the Harmoney was as slick as
following the prompts on my laptop. And the one button that wasn't available
through the software (watch MyDVR from the Charter remote) was easily
programmed by pointing the old remote at the back of the Harmony so it could
learn the code wirelessly! This was the best money I've ever spent on my
home entertainment system and wish I would have done it much sooner!
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5 out of 5

Logitech® Harmony® One

Written By Joe S, Charlotte, NC on Thursday, April 07, 2011
 
This product is awesome. I had a universal remote from my AV reciever that was
acting up, so I decided to invest in a nicer one. The Harmony One was extremely
easy to set up and use. The software set up tutorial is great and my system works
as easy as can be.
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2 out of 5

Software makes for difficult programming

Written By Lazerama, Wisconsin on Sunday, April 03, 2011
 
I took the remote back. The software for the remote was too dumbed-down. The software will not give me enough manual control to set my components in the way I need. If I try to divert away from the automatic setups, the software becomes very ambiguous and non-descript. Although I know exactly what functions I want the remote to perform, the software becomes extremely over-bearing and shunts me into an automated loop that becomes very frustrating and time-consuming. The fixes recommended in the tech support emails are very non-intuitive and still do not give me the proper functionality. I also cannot afford to wait days at a time to receive work-arounds from tech support. If the software was more descript and intuitive I wouldn't have to continuously contact tech support.

Bottom-line, this could be a decent remote if not for the software. A remote that should have taken an hour to program has now taken weeks. If all I wanted was to allow the software to decide how to setup the remote, I may as well purchase a cheap $20 all-in-one remote that doesn't allow me much more functionality than this remote.
2 out of 3 people found this helpful
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4 out of 5

Logitech® Harmony® One

Written By Anthony C, South Jersey on Wednesday, March 30, 2011
 
This is my second Harmony 1. The first one still works, but the screen
cracked very easily and can't be viewed. If the screen was more durable, I
would say this would be the last remote to ever purchase. Other than that it
is a must have.
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3 out of 5

Logitech® Harmony® One

Written By Anonymous, Columbus, Oh on Tuesday, March 22, 2011
 
I bought this remote thinking it was going to solve all my problems. It would make me rich and smart. To program it was not hard. It took a couple of times to set it up right. The problem I have with it is that it reboots if you set it down to hard or the "wrong" way. Not very durable at all.
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4 out of 5

Still investigating

Written By midar42, San Diego, Ca on Monday, March 21, 2011
 
I had some problems in the initial setup which tech support helped me through
& so far I like the remote but I'm still having problems with my Dish TV DVR and
not being able to call up scheduled recordings and some other areas but I
have been busy with some other projects and haven't had time to get back to
the remote. I'm hoping it's solvable-we shall see..........
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4 out of 5

Should've bought one a long time ago

Written By Derick H., Pittsburgh, PA on Thursday, March 10, 2011
 
I fought buying one of these because I thought one universal remote was as
good as another but I was sadly mistaken. This remote is well worth the price.
I am amazed by the capabilities and all the steps this remote saves me. Set
up was easy for me but may challenge some since everything is not intuitive in
the instructions but a little tinkering will have you well on your way.
2 out of 2 people found this helpful
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4 out of 5

Logitech® Harmony® One

Written By AdamS, Illinois on Thursday, March 10, 2011
 
This remote packs a ton of function, but it seems a little slow to respond to inputs.
Once it's caught up, it works well (surfing channels etc), but powering up and
powering down the system, and changing activities takes longer than it should in my
opinion. The versatility is great and it's easy to program. If it were a little quicker I
would have given it 5 stars. Since I picked it up, I haven't heard my wife complain
once that she couldn't figure out how to turn the TV on - well worth the price just
for that feature. The playstation functionality is also preprogrammed, but requires
additional hardware to communicate...unfortunately.
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5 out of 5

One remote.... REALLY!!

Written By WFN, Madison, NC on Wednesday, March 09, 2011
 
Pulled the trigger on the Denon AVR. My new video system includes DirecTV DVR,
Sony BluRay, and an AppleTV. Video is displayed on a Vizio 55".

HARMONY ONE TAMED IT ALL: One other gadget that I got to help everything go
smoothly was a Harmony ONE remote control. I was able to set up 5 activities,
two of which are specialized to running video with the denon on standby allowing
signal to pass through. The Harmony makes everything work great and I can get
by with one remote for real. Here's the best part - I don't have any other
remotes around for 'special" function activity. If something weird happens I
don't need to fish for the genuine device remote in the basket - no, the
Harmony ONE has configurable soft key device keys for every piece of equipment
in your theater group. This thing works. It's for real!

I feel the remote is kind of pricey, but the product does it all!
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5 out of 5

Take The Plunge

Written By TimR, Portland, OR on Tuesday, March 08, 2011
 
I was nervous to buy after reading some reviews about difficulty with setup. It
turned out that any computer literate and reasonably astute audio / videophile
could do it easily. This remote is not perfect, I doubt perfection exists, but it
nearly saved my marriage. Would have, too, if my marriage had really needed
saving. My wife always was mad at me because she couldn't fathom the
complexities of our home theater setup with 9 input devices to one TV. Now
she doesn't have to as the Harmony does it all. And its help feature does the
rest whenever small inconsistencies arise. Bravo!
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5 out of 5

Excellent

Written By R C, Greencastle Pa. on Tuesday, March 08, 2011
 
SWEET, less than an hour and I had it programed, controlling 6 activity's with no problems. Less than an hour the next day and I had it custom tailored for my own personal taste, complete with slide show. Does everything they claim.
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5 out of 5

Logitech® Harmony® One

Written By Alan, Sinking Spring, PA on Tuesday, February 22, 2011
 
Wow really easy! No problems, works great. I would reccomend this device.
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4 out of 5

Better

Written By rmarc, albany ny on Sunday, February 20, 2011
 
This is a much better device than the older harmony remote I replaced. The old one used a
lot of batteries and when they were changed it took the device a long time to adjust.
This device has the rechargeable cradle. The Harmony "One" is a much better device and
transitions smoothly between activities in a much more efficient manner.
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4 out of 5

Good unit to control all components

Written By Jeff O, East Moline Il. on Friday, February 18, 2011
 
I ordered this product for one reason. That one reason was to control ALL of my
components. I am a handicapped individual, with limited range of motion, so using six
different remotes was not a option. One universal remote was just what I wanted. The
instructions were all pretty simple. It just will take you a little time to gather up all the
model numbers, and manufacturer names of your components before you start.Then of
course you will need a computer connected to the internet. After you do all that, it really
was pretty easy. If you can read and follow instructions you will do just fine. Be patient
and take your time. This remote even works on my twelve year old Samsung four head
VCR , that I had lost the remote to three years ago. This product is really amazing! You
may still have to do some "tweeking", but it sure beats using a whole fist full of
remotes.I would highly recomend this unit to people who want to control a lot of
components using one remote. The "touch screen" is really handy. Allthough there may
still be some compatibility issues with the program CD when using Windows 7 (That is
why only a four star rating), I would still say this unit is a winner in my book. Good job
Logictech!
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5 out of 5

Remote take over

Written By Bill, Indianapolis, In on Thursday, February 17, 2011
 
I was taken over by six different remotes, cable box, big sreen, reciever, Blue Ray, DVR,
DVD and fearfull of trying to program them into a all into one remote.....
But purched the Harmony One and gave it a try. True to my fears It did not turn things on
correctly. I fouled things up trying to answer the easy to follow question about my
system. Looked things over again and found a mistake and tryed it again. Being fearfull
of what might happen next . To my surprise every thing work great . It is a very easy
system to program and the help button is very usefull . I gave this review a good five star.
Thanks Logitech for the easy to progam Harmony One....
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4 out of 5

Great but requires learning curve

Written By Marshall, NC on Wednesday, February 16, 2011
 
Great flexible home remote. Able to setup fairly easy except for my PVR (Time Warner).
Called Harmony Tech. Svc. and specialist was very knowledgeable and downloaded
solution directly to my Harmony while hooked to my Mac. There is learning curve and would
be better if one reads all the instructions (not my strength).

Overall, very pleased and have been longtime customer of Logitech and Crutchfield
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5 out of 5

Logitech® Harmony® One

Written By Jba104, Oxford,CT on Saturday, February 12, 2011
 
The Harmony One was a breeze to set up and program. It pulled my receiver, TV, Cable
and DVD up on the web site in just a few moments. This remote has every feature that
the original component remotes have, including features my last universal remote did
not carry over. It is lightweight, easy to use in the dark and has an awesome help
function right on the remote!
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4 out of 5

Multi-capable device

Written By schreib3, Bainbridge Island, WA on Thursday, February 10, 2011
 
It is possible in time that this device will allow me to pitch the four remotes I depended on -
and which my wife hated. That time is not here yet. While I've been very pleased with the
patience and skill of the support staff, there are actions, which may be within it's capabilities,
that I've not yet even asked it to perform. Recording and playing back recordings from my
cable company-supplied PVR for example. I will make a second call to be adivised, and I
trust the help will be friendly and knowledgable. The problem may well be my own, but I
would not describe the teaching of this device with the word intuitive. What it already
performs though has made my wife far happier. It's a very smart device; it takes a while to
learn it. But help is available.
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5 out of 5

Worth the Investment

Written By Lonestarbill, Houston, TX on Thursday, February 10, 2011
 
After endless nagging from my spouse about having to work four different remotes to
run the entertainment center, I finally broke down and purchased the Harmony One over
the holidays although I had my doubts about how well it would work. But to my great
surprise it has worked great!! The installation and set-up went smoothly and the
operation has been spot on in terms of not only automatically configuring each device
but in also providing all of the control features of the remotes it replaced. Definitely
worth the price, especially if you are in need of "domestic harmony" in addition to the
technical ops.
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5 out of 5

Great product

Written By GregW, Ashburn, VA on Monday, February 07, 2011
 
The Harmony one is a great product. Surprisingly simple to set up and the one touch
"activities" have made it easy enough for my kids to turn on a projector, DVD player, and
receiver without help.

My only gripe is that I often have to navigate to different devices to activate the functional
parts of the remote. For example, if I don't use the pre-programmed activities I need to keep
navigating to the Receiver device so that the volume control works. I want the volume
control to always control the receiver, no matter what .
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4 out of 5

Logitech® Harmony® One

Written By MikeL, Round Lake Beach, IL on Sunday, February 06, 2011
 
The Logitech Harmony One has made it much easier for everyone in the family to be able
to watch TV, play a DVD, or record to a DVD. Before it took 3-4 remote controls to
manage all of the electronics and for my wife it was so confusing she refused to do
anything but watch TV. Now with touching a single button on the touch screen of the
Harmony One everything adjust automatically. At times, the adjustments don't always
work the first time but by following the Help prompts it makes the necessary corrections.
My only regret is that I had purchased one sooner.
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5 out of 5

An excellent device.

Written By Omar, Huntington Beach, CAlifornia on Saturday, February 05, 2011
 
It is the best gadget I havd ever had, intuitive and very easy to use.
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4 out of 5

Almost perfect...but

Written By Shawn, Corpus Christi, TX on Saturday, February 05, 2011
 
Set up was not quite as easy as I had hoped. I had thought that by picking the products by model number it would know the nuances of the equipment. The main issue I had was the sound comes out of only the TV if turned on as programed with the other components. I had to program the tuner to turn back off and on again in order to get sound out of the receiver speakers. That was a pain and time consuming to learn on my own since it is not explained. But once I figured it out I was able to make it work for all the component sequences. It controls the PS3 even better than the OEM remote control.
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4 out of 5

Great product

Written By AndyW, Richmond, VA on Saturday, February 05, 2011
 
I'm very pleased with this product. Easy to set up but sophisticated enough to execute
some complex commands. For example, while I have my TV hooked through my A/V
unit, I usually have the sound through the TV. I needed the A/V unit to be set to HDMI1
input in order for the TV to show the video. This remote will allow a signal to be sent to
set the correct HDMI input before turning on the TV. The only reason I rated it 4 stars,
aside that I don't like giving our top ratings, is that the favorite channel setup should have
already had the channel icons. The icons can be easily downloaded from another site
but I think logitech should have already had this capability.
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4 out of 5

Logitech® Harmony® One

Written By Al, Manasquan, NJ on Friday, February 04, 2011
 
This is my second Logitech remote - setup was easy as all my info had been
stored on the website. This remote is much improved over the original - I was a
little disappointed with the battery life.
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5 out of 5

As Advertised

Written By DAB, Baltimore, Md on Friday, February 04, 2011
Crutchfield Customer Review (What's this?)
 
Generally worked as advertised. It took about a half a dozen tries to get the
software to recognize the AV Receiver correctly, a Sony STR-DA2400.

After getting the software to recognize the AV Receiver, everything worked
correctly. I have a Samsung LCD HDTV, Sony Blu-Ray and Sony DVD/CD players,
as well as a cable DVR box (Scientific Atlanta from Comcast), and a Panasonic VCR.

I have had the the remote for about a month and have not had to use the
individual remotes that came with the individual components in that time.
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5 out of 5

Best One of all

Written By Mike, Sacramento on Friday, February 04, 2011
 
Upgraded from the 880 this one works better and easier to use.
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4 out of 5

Good but not great

Written By Phillip G., MD on Friday, February 04, 2011
 
It is easy to set up, easy to use. Has issues if you control a device out side
of the remote like turning on the dvd player when you open it to put in a dvd.
It will turn the device off when you press "watch dvd". Fixed via the help
button but still annoying. Also a little slow going through each device turning
them on or off. But over all still a great remote.
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5 out of 5

Logitech® Harmony® One

Written By Richard C, Lodi, CA on Tuesday, February 01, 2011
 
I wanted to make management of our home theater equipment easier so I finally
decided to try a universal remote. I'm so happy I bought the Logitech Harmony One.
The configration was a snap. I have dealt with many electronic products over the years
and I expected glitches in the setup. There weren't any. Good job Logitech!
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5 out of 5

Proven Winner

Written By Blackahwk, Wildwood, MO on Tuesday, February 01, 2011
 
Great product. A little pricey so save up for it ;-) I wish Logitech would provide discounts
for multiple purchases.
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1 out of 5

White Screen of Death

Written By Rick, Mequon, WI on Monday, January 31, 2011
 
Purchased Jan 15, 2010. Worked very well until about a month ago, when I got a white LCD Screen. Had to remove battery and reinstall which corrected problem. Today, I again got the white LCD Screen, and the battery trick did not work. Searched the Logitech Harmony forums, and found this white LCD Screen is a problem with these remotes, with Logitech not covering them (out of warranty) even though allot of people are having this problem, which tech support (logitech) has identified as a hardware problem. I am two weeks out of warranty, and just sent in a email to tech support requesting they cover my remote under warranty. As of this time, I can NOT recommend this remote. I will update my review upon a satisfactory resolution by Logitech support.
3 out of 3 people found this helpful
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4 out of 5

Great Remote!

Written By amiller111, newyork, ny on Monday, January 31, 2011
 
This is a great remote. So easy to use even for my electronically challenged
mother. Programing did not seem too hard either. Great buy!
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5 out of 5

Logitech® Harmony® One

Written By Bo, Georgia on Sunday, January 30, 2011
 
Excellent addition to my home theater setup: HDTV, HD-DVR cable box, BD player, AVR,
Apple TV, and 2 zones. Replaces 6 remotes. Extremely versatile and endless
customization options. GUI works well. Highly recommended.
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5 out of 5

Logitech® Harmony® One

Written By Dave, Northridge CA on Saturday, January 29, 2011
 
This is the best remote I have ever used. It is easy to program and use. It is very well
designed and completely replaces all of my remotes including my lighting remote. It
is the perfect addition to my home theater. I love it.
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4 out of 5

eli

Written By MarcelE, concord,nh on Saturday, January 29, 2011
 
i only need 1 remote horay-i had read great reviews on the harmony one and very pleased
with it's preformance. why did i wait so long
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5 out of 5

Logitech® Harmony® One

Written By Scott, Buffalo, NY on Friday, January 28, 2011
 
The Harmony One does all that it says. I went from four remotes to one. Installation and
configuration was easy. Everything worked on the first configuration. Completely
painless and wish I would have purchased one sooner.
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4 out of 5

Good but not as good as I thought it would be

Written By Bob, Detroit on Wednesday, January 26, 2011
 
When I hit the "On" button, many times one of the components does not come on. The "Help"
button always fixes it, but still irritating nonetheless.

Maybe because I've only been using it for a few weeks, but the ergonomics doesn't seem as
good as other remotes I've used.

My wife says it's 5 stars because it's "intuitive" to use, unlike other brands we've had.
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4 out of 5

Logitech® Harmony® One

Written By Steve S, Vernon, Ct on Tuesday, January 25, 2011
 
excellent all-in-one remote. Even controls my Apple TV with the exception of a couple
functions. Very easy to program.
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3 out of 5

Somewhat Satisfied

Written By Georges, Newfoundland, PA on Monday, January 24, 2011
 
I bought this device for my wife to make it easier for her to operate our home
entertainment system. So far, the device only gets it right the first time about 50% of the
time. To its credt, after you select an activity (e.g., watch TV, listen to radio, etc.) the
device asks you if everything turned on correctly. If you select no, it will try again and, so
far, has always successfully turned on the correct components. Just yesterday,
however, I selected "listen to radio" and it turned off my TV and turned on the DVD
player. In all fairness, the device needs to work better than it does for the asking price.
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4 out of 5

Almost perfect

Written By MwMOwl, Washington DC on Tuesday, January 18, 2011
 
I wanted the Harmony One to handle DVD movies, my sattelite dish connectin and
music on my iPhone. It works most of the time (sometime it does not turn on the TV, but
I am sure that I can get support to fix this from Crutchfield or Logitec. Both organizations
have been supportive.) The one thing that I have decided not to to have the Harmony
One manage is my sattelite connection because this requires re-programming my dish
sattelite setting. The first time I tried it, I got video and no sound. I decided not to pursue
it. I am down to two remotes from four.
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1 out of 5

does not always do what it is programmed to do

Written By lancef, houston tx on Thursday, December 30, 2010
 
i had a harmony remote: I sent it back. there were two problems with the one i had; the first was that the programming was not stored on the remote, but online at harmony's website. Making changes required having the remote log onto harmony's website.

the second problem was that even if programmed to do exactly what i wanted, not all the instructions were followed. Harmony's technical assistance was able to help me get it to work for one setup. the technician was not able to make it work the way i wanted; but could not explained why not. because not all instructions were followed, she had to devise another way to get it done.

When i wanted to make a change, i was right back at needing to have a Harmony tech program it, and download it to my remote.

I am not a novice to computers, or electronic gadgets. I have been building my own computers for years, have taken basic programming in college, and have an A+ certification from Comptia. Harmony just does not build a good remote in my opinion.
1 out of 4 people found this helpful
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5 out of 5

SImply the Best

Written By DOlson, Crescent City, CA on Saturday, December 25, 2010
 
Simplifying the operation of AV equipment in my home has finally happened, thanks to
Logitech. Using a computer to program this remote made the job easy. Now anyone in my
family can operate our AV equipment with ease. My wife has stated, "I really like this remote".
Now I can add the new AV receiver and stereo receiver to my system without worry. Thank
you logitech and Crutchfield.
2 out of 3 people found this helpful
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4 out of 5

Good but not perfect

Written By Eric K, Crosby, TX on Thursday, December 23, 2010
 
I have had this remote for about 6 months now. I had another brand remote before this and I loved it that it could control my DirecTV DVR with built in RF but the buttons were flat and could not be felt easily. i had to be able to see the key to use it well. I replaced it with a Harmony One. It is very ergonomically designed and easy to use just by touch except for one thing. It does not have dedicated hard keys for red, blue, green, and yellow, like the old remote did. The Harmony 900 has these also but I did not want to spend another ~200 for it. I love everything else about this remote. If it had dedicated color hard buttons I would give it another half star. Add direct RF control of my DirecTV and I give it five.
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5 out of 5

The one for Dummies!!!

Written By Neal C, Rapid City SD on Thursday, December 23, 2010
 
Got this for my 70TH Birthday- I thought this was to be a "Test" to see how I would do
programming it. Smoked 'em ALL!!!!! This is a foolproof piece of equipment and very
easy to set up. Help feature will correct any "misteaks" you might make. Logitech
Support was also fantastic. Can now control 2 separate systems that consisted of 9
separate remotes on 2 floors of the house.... WITH ONE REMOTE DEVICE!!!!!!
5 out of 6 people found this helpful
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5 out of 5

Does exactly what it is supposed to do...

Written By ScottW, Pasadena,CA on Saturday, December 18, 2010
 
This product is exactly right. It does everything you hoped it would do. Not
the most expensive or glamorous product you will ever buy, but likely to be one
of the most satisfying.
1 out of 2 people found this helpful
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5 out of 5

Home theater done right

Written By moviedr, Princeton, WV on Monday, December 06, 2010
 
Makes the home theater work like it should. Have other multifunction remotes, this one
is the best. Setup took about 30 min to integrate TV, AMP, CD, DVD and DirecTV DVR.
For me, it worked first time.

When there are problems with a component not being on, the help button does a good
job of fixing it.

WIfe loves the simplicity of turning things on & off. She likes this piece best of the whole
home theater.
2 out of 3 people found this helpful
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5 out of 5

best remote i have ever used

Written By kinematic, Massachusetts on Monday, November 22, 2010
 
this remote is really impressive. program it on you computer to control your components
and then throw away your other remotes and eliminate batteries. i replaced 4 remote
controls and i do not miss any of them!

buy it, you will not regret it.
3 out of 5 people found this helpful
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5 out of 5

Best Remote, Best Customer Support

Written By Planarian, Arlington, VA on Friday, November 19, 2010
 
This is the best remote control device imaginable. It is logically designed, durable, elegant, and very easy to program and use. The signal it sends to the devices is so strong that no effort whatsoever needs to be made to "aim" it at all. It can program so many devices that, well, nobody within any rhyme or reason will be able to exceed its capacity. Its program is versatile and infinitely configurable to suit any tastes.

But where this thing, and Logitech, really stand out is in their customer support. After well over two years of use, long out of warranty, my battery began to swell up and fail. When I queried Logitech about aftermarket batteries (they were out of stock of their own), they sent me an ENTIRE NEW REMOTE with a new battery, ABSOLUTELY FREE, and shipped it overnight. Now THAT'S what I call service!

I recommend this product as highly as I am able to do.
4 out of 4 people found this helpful
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4 out of 5

I like it, but ............

Written By Tucker26, Harvard, MA on Sunday, November 14, 2010
 
This is the third Harmony remote I've had, and way better than the other two. I like the Harmony's because they are custom programmable and can be used one-handed. I love that it is easy to read with my home theater lights out, even with my 69 year old eyes. Also that it has hard buttons for most commonly used functions. Like the earlier ones, it takes some time to understand the programming of it, but once you do it is quite flexible. I have a multi-brand remote as well, but I use the Harmony for most operations. Just don't think it is as easy to program as the descriptions might imply - it will take some time to learn even for an engineer such as myself who is pretty computer literate. If you are a techno-phobe, look elsewhere.
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5 out of 5

Great product

Written By Richard S, Onalaska WI on Thursday, October 28, 2010
 
I am totally pleased with this remote and with Crutchfield, I have made numerous
purchases from Crutchfield and have always been pleased with their service and
products.. The online setup was a snap (once I followed directions) . I had one issue after
the initial setup, hit the help button and problem solved in 15 seconds or less. I was able to
put all four of my remotes away and still have complete functionality of all components in my
home theater with this one remote.Not the cheapest but sometimes you get what you pay
for. I highly recommend this remote.
1 out of 1 people found this helpful
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3 out of 5

If you are lucky it might just work well..

Written By Anonymous, Minneapolis on Tuesday, October 19, 2010
 
Seems like a great remote but would be better if it had support for more existing remotes in the data base. It didn't have the remote for my digital set top box or my new Marantz AV receiver so I had to "teach" the Harmony, which was a pain and didn't work well.

1 out of 2 people found this helpful
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4 out of 5

Logitech® Harmony® One

Written By BigOnPig, Springfield, IL on Tuesday, October 12, 2010
 
Easy to set up and works great. Have not had any problems with this for the 2-3 weeks that I have been using it. I would recommend it to those looking to replace the 3-4 remotes that are typically needed.
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4 out of 5

Logitech Harmony One

Written By