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Enjoy exceptionally simple operation of your home theater system with the Harmony One. This remote's color touchscreen clearly displays common activities, like "watch TV" or "listen to music." When you select an activity, such as watching a DVD, the remote instantly evaluates your system, turns on or off the appropriate components, selects the proper settings, and starts the DVD player.

Ergonomic design for easier navigation
The remote's contoured shape fits naturally in the palm of your hand for comfortable operation. Its backlit controls are logically and neatly arranged, so it's easy to find the button you're looking for. And the buttons are sculpted, so you can distinguish them by feel without having to look at the remote.

Easy, web-based programming
Harmony's online wizard makes set up a snap. Just plug the remote into your computer with the provided USB cable, visit Harmony's website, and answer some simple questions about your system. That's it — the setup wizard automatically downloads the necessary codes and programs the remote for you. The site remembers your settings, too, so it's easy to reprogram the Harmony One later if you change or add components.

Product Highlights:

  • easy Internet-based setup
  • dedicated on-screen activity buttons
  • color LCD touchscreen
  • contoured backlit buttons
  • can learn IR codes from existing remote controls
  • compatible with optional PlayStation® 3 adapter
  • USB cable and software included
  • built-in rechargeable lithium ion battery
  • flash memory
  • recharging cradle
  • 2-5/16"W x 1-5/16"H x 8-13/16"L
  • warranty: 1 year
  • Our 60-day money-back guarantee
Computer Requirements:
  • USB port
  • CD-ROM drive
  • for PC: Windows® 2000, XP, or Vista
  • for Mac®: OS X 10.3 to 10.5
  • an Internet connection

Logitech® Harmony® One Reviews

Average Customer Review:

228 Reviews

Universal Remote

Written by: Perk from Medford, NJ on October 26, 2012

Crutchfield Customer Review (What's this?)

Works as advertised, more intuitive than the 880 remote I have. Touchscreen is nice. Occaisonally misses a command, and have to adjust aim of remote. Easily programmed, although I had to contact tech support to program a specialized command. They were up to the task, fortunately.

Pros: Works 99% of the time. Intuitive interface.

Cons: A bit pricey.

Logitech® Harmony® One

Written by: Dennis Mc from Rockville,Md on October 13, 2012

Crutchfield Customer Review (What's this?)

This unit does not do well with the new receiver as to backing to last item and it id ver clumsy around AM/FM. I have to pick up and use the Denon AvR 1913 remote

Pros: Easy to use in many situations

Cons: Does not back up to last item

Logitech Harmony One

Written by: Scott from Meredith, NH on October 1, 2012

Crutchfield Customer Review (What's this?)

Use it all the time as the easiest way to manage a multicomponent TV/Music setup. (HDTV, Amp, TiVo, etc.)

Pros: Easy to setup. Did so once and haven't attached it to my computer since. Worked fine with a Mac by the way. Was surprised how well it works with TiVo. I don't bother with the TiVo remote.

Cons: Would like to see even more customizable for automatic sound fields, etc.

love at first click

Written by: Mike from Durham, NC on May 18, 2012

Crutchfield Customer Review (What's this?)

After too many complaints from the spouse on the number of remotes, and steps required to change from TV to Blue-Ray, etc I finally broke down and bought the Harmony One. It arrived yesterday evening, and I had it up and running in under 30 minutes after gathering the equipment model numbers. I have had to go back a few times to tweak little things that I didn't like the first go around (like Amp/Receiver turning off - I like to leave mine on) - but navigating the set-up is quick and simple via the PC application. I was aslo able to program/add-in several features from my Amp/Receiver remote that were not there the first time through. Now, I have one remote - the rest are in storage and life on the couch is peaceful for all. I wish I had gotten this years ago, but so happy I have it now. Works great with DirecTV DVR as well - even with all of the short-cut buttons and apps.

Pros: easy, customizable to fit your needs, went from 5 remotes to 1, and the wife loves it.

Cons: seems a little light in weight to me - I like a more sturdy remote, and finger prints as others have mentioned.

Fine remote

Written by: Alex from Lake Forest, Illinois on May 16, 2012

Crutchfield Customer Review (What's this?)

The main thing I liked I was able to download all my settings from my Harmony Remote 520..saved a lot time. Not a big fan of the touch screen..I like regular buttons, because you can "memorize" them..and press the appropiate button, with the touch screen you have to look at the screen...

Pros: Easy setup

Cons: Touchscreen...the latest fad...not very useful because you have to look everytime...to use it..

Great remote, super easy!!

Written by: Hava from Wisconsin on April 2, 2012

Crutchfield Customer Review (What's this?)

Bought this for my husband for his birthday. I was somewhat intimated by the whole process of setting it up, but between Harmonys software set up and the helpful staff at Crutchfield I was able to set it up no problem. Love Crutchfield !!!

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Harmony One - A Great Product

Written by: Keith S from Arizona on March 28, 2012

Crutchfield Customer Review (What's this?)

PLEASE go to Logitech.com and read my review under the Harmony One remote REVIEWS area. Look for the name "Keith S" and location "Arizona". My review is far to extensive to post here at Crutchfield due to a limited number of available characters. It is both valuable and worth the effort to go there and read it.

Pros: Ergonomic, software programming is "relatively" easy, can learn programming from other remotes, rechargeable battery, Crutchfield provides a 60 day "no question" return policy.

Cons: Needs to have a dedicated "decimal" key (for inputting digital channels manually,) the shiny surface shows hand oils easily, which is really there with textured remotes too, you just don't "see" this with non-shiny surfaces. But - it is a good reminder to "wipe-er-down" occasionally.

Harmony One is awesome!

Written by: Chris M from Pueblo, CO on February 14, 2012

Crutchfield Customer Review (What's this?)

This thing is awesome! all buttons can be organized exactly how you want them! labeling each button so my wife can understand is a life saver! I have a Denon amplifier,xbox360,jvc vcr,sony dvd carousel,dish network pvr, and a playstation 3. The only piece that needed an adaptor was the ps3. I would recommend this to anyone that wants to get rid of 6 remotes!

Pros: fully customizable. addind family pictures as screen saver...

Cons: could use a long lasting battery. vey slick in dry hands. rubber back should cover entire back side.

Great remote

Written by: Arlene C from New York, NY on February 14, 2012

Crutchfield Customer Review (What's this?)

This remote is the best ever. Was nervous about setting it up but even that proved to be very user friendly. Completely happy with this product and highly appreciate the great support of the Harmony and Crutchfield teams.

Pros: Easy to use and convenient in every way. One remote for all my components is fantastic.

Cons: None

Fantastic

Written by: Justin from Silver Spring, MD on February 14, 2012

Crutchfield Customer Review (What's this?)

This remote is fantastic. Combine 5 remotes flawlessly in practically no time. The setup was incredibly easy and It has a great interface for customizing and adding buttons and sequences.

Pros: Everything about this remote is fantastic

Cons: None found so far

Great Programmable Remote

Written by: Dan2e from WIlmington, DE on February 12, 2012

Crutchfield Customer Review (What's this?)

I have had previous programmable remotes, including from Logitech and this one finally did the trick. The programming could not be easier. I initially used the programming wizard to do my setup and then went back and was able to make the modifications I wanted. Took less than 30 minutes from opening the box until watching TV, TiVO, DVDs, etc. Only think I wish is that I had more control over naming the Activities, but that is just a cosmetic issue. My electronically challenged wife is now able to control and work the entertainment systemand she is very happy the four remotes that were on the coffee table are now down to a femail-approved one.

Pros: Easy setup, easy to customize Rechargable battery

Cons: Would like to be able to add customizable button / graphis lables to the touchscreen

Mark

Written by: Mark F from Homestead FL on February 6, 2012

Crutchfield Customer Review (What's this?)

takes a while to set up, but end resaults are good! had a problem with setting up new rec because logitech did'nt have database for it yet but their support was very good at fixing the one prob i had. takes a little time to get used to switching between devises but not that hard to learn

Pros: real easy touch screen goog sensitivity

Cons: not any right now but have'nt gotten into much custom srttings yet

ehh

Written by: Pat from DE on February 1, 2012

Crutchfield Customer Review (What's this?)

Hardware buttons were very unresponsive, and didn't always turn my cable box off when it was supposed to. Also the required software to program the remote is not compatible with 64-bit versions of Mac OSX, I had to borrow a friends computer to set it up. Too many flaws for such an expensive remote so I sent it back.

Pros: Had codes for all devices I own, comcast box, onkyo receiver, xbox360, apple tv2

Cons: Buttons on remote were very unresponsive. Software not compatible with latest Mac OSX and hasen't been for quite a while according to their forums.

does what it says

Written by: Anonymous from san diego on January 31, 2012

Crutchfield Customer Review (What's this?)

very nice product that does what it says once you get it set up. took a little while to get there as the software is not the most intuitive, but now that i'm there it definitely helped to clean up my previous 5-remote situation. the only thing i can't get set up well is the samsung smart-tv control. i've managed to program custom buttons for this, but they are awkward at best so i still pull out the qwerty samsung remote if i'm using this function a lot.

Pros: reclaim your living room from excessive remote controls. software is workable with patience. custom buttons allow for workarounds when standard buttons don't cut it.

Cons: not designed with advanced tv features like smart-tv and audio-return-channel in mind. battery life not great. software not the most intuitive. lots of bells-and-whistles for live-tv viewers (i don't know any) like custom channel icons.

Huge bang for the buck

Written by: Pete P. from Windham, Maine on January 24, 2012

Crutchfield Customer Review (What's this?)

This has got to be the best money that I have spent on my home theater. Push one button for TV, a different one for Blu-Ray DVD and another one for my son's gaming consoles. It is that simple. Super easy to program and use; replaced separate remotes for the Blu-Ray, 3-D TV, Receiver and the Cable box. Bought another one for my other son and his Bride-to-be. One of their favorite gifts so far!

Pros: Easy to program; easy to use; replaces four other remotes

Cons: NONE

I liked it so much I bought one for my Dad!

Written by: Dave R from Cleveland OH on January 23, 2012

Crutchfield Customer Review (What's this?)

I purchased the Logitech Harmony One for myself in the past and really liked the way it worked. To me it was a great way to get rid of five battery hungry remote controls. The only regret I had with my first purchase was not buying it through Crutchfield. For the enthusiast down to the new guy on the block - Crutchfield's tech support is bar-none best. Anyway - I bought a second remote for my father and his is supported through Crutchfield.

Pros: Easily rechargeable in it's cradle. Easy to control several devices at once. When I turn on the TV it controls the receiver volume and the satellite for channels (exactly as I set it up).

Cons: I have uploaded the proper remotes but didn't figure out how to update the time and date. When I went looking all I saw were options for 2009, 2010 & 2011. I haven't plugged it in to my computer so all is not lost. Hey this is a great remote - not too many cons!

LOGITECH HARMONY ONE

Written by: GRAMPS from FAIR OAKS, CA on January 16, 2012

Crutchfield Customer Review (What's this?)

WORKS PRETTY GOOD EXCEPT FOR ONE APP. HOWEVER, I CONTINUALLY HAVE PROBLEMS WITH THE BUTTONS. SOME OF THEM ARE VERY CLOSE TOGETHER AND I DON;'T ALWAYS HIT THE RIGHT ONE

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Great remote until the screen dies

Written by: RobertB from San Antonio, TX. on January 9, 2012

Great remote as long as it holds up. Mine is only a year and a half old and I already had to replace a bloated battery, now the screen has gone out. I found out through the Logitech website I am not alone on this problem. Many others have had the same problem and and being out of warranty all Logitech will offer me is a 50% off coupon for a new unit. They say they can't fix the problem I will just have to buy a new unit. With all of the complaints on this problem to Logitech they know they have a problem but will not stand behind their product. Oh and don't forget about their extra charge for tech support on the phone only to be told there is nothing they can do. Buyer beware.

Pros: Easy to program

Cons: It has an hardware problem. Screen dies

the only remote you need

Written by: Jeff M from Allen, OK on November 5, 2011

Everything runs through a home theater receiver and the wife and kids would have to ask which remote and what button they would have to hit to do some thing. Now all they have to do is grab one remote and push an activity ie, watch TV, play a game, watch a DVD. It works with my Direct TV great. Plus you can set it up with activites such as watch TV without surround sound. I highly recommend this universal remote. The setup is extremely easy just get the make and model number of your equipment and plug the remote into the computer and follow the instructions on the screen.

Pros: It combined four remotes into one

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harmony one

Written by: Dr. T. from Boca Raton, Fl on October 20, 2011

I was very frustrated with the universal remote that came with my comcast dvr. I could program it to turn on my onkyo sound system but it wouldn't turn it off. Onkyo, Comcast, Scientific Atlanta and Crutchfield really couldn't help. I had to use multiple remotes. The Harmony one was $120 less than the top of the line model. It allows me 3 separate options for my Onkyo, power on, power off or power toggle. Programing was a little confusing at first but go slowly and it is done. It does much more than I thought it would and is very user friendly.

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Wanna feel stupid and helpless?

Written by: BobR from New York, NY on September 11, 2011

I generally just plug things in and figure out how to make them work, but I was very respectful with the Harmony One. After carefully watching the Logitech video, carefully reading the printed instructions, programming and then hoping that the device would "learn" from the repeated "corrections," I called Logitech support. Logitech support couldn't be more helpful and couldn't be more helpless. "Gosh, that's one we haven't seen before" is a tech support statement that doesn't raise hopes or confidence. I guess I'll have to call Crutchfield to make it work. The two and a half hours I've wasted amounts to WAY more annoyance than I experienced from having to press buttons on a few remotes. I think our Western civilization may be doomed.

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Way better than my old Universal Brand Remote

Written by: Twilkos from Connecticut on September 10, 2011

The Harmony One blows away my old Universal MX 450 remote. It does exactly what I programed it to do. Turn on TV, and it turns on. Turn on DVD and same thing, it turns on. I wish I purchased the Harmoney One a few years ago instead of suffering with my old remote.

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Awesome Remote!!!

Written by: Mark P. from Bronx,N.Y. on September 5, 2011

The remote is truly amazing in combining all remote functions in one!!! The only reason I gave it 4 stars is that it turned on the same brand receiver at the same time(Onkyo). The fix to the problem was to upgrade my remote to the 900. .Crutchfield advisors are incredibly helpful and patient with your questions about your product. Also, Crutchfield is probably the best online electronic depot there is!!! I am a customer for life!

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SO EASY

Written by: KENC from MOORESTOWN,NJ on July 18, 2011

HAD 4 REMOTES- DROVE MY WIFE CRAZY! NOW HAVE ONE REMOTE,EVEN THE WIFE CAN USE IT! SET-UP WAS ALMOST AUTOMATIC ON MY LAPTOP, JUST NEED THE BRAND NAME AND MODEL OF YOUR EQUIPMENT, SOFTWARE DOES THE REST!

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Long-Time Harmony User

Written by: Justin from Baltimore, MD on June 30, 2011

I'm a long-time Logitech Harmony user starting with a "520" then upgrading to an "880" and most recently a "Harmony One." For me, it's a necessary product with a home theater system. My wife loves it because the coffee table is not cluttered with five remotes. She can use all of the home theater capabilities by pressing usually just one button, e.g., Watch a DVD, Listen to Pandora, etc. I don't have to worry about her ( or me) pressing the wrong buttons on the original OEM remotes and messing up a configuration.

A Harmony is relatively easy to program once you get the hang of it. You do need to read the instructions, take your time, and allot thirty minutes for the process the first time.

My only complaint is the buttons on the "520" and "880" wore out too soon (three years) requiring an extra firm press or a second press. Hopefully, the Harmony One lasts longer.

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Logitech® Harmony® One

Written by: Anonymous from VA on June 30, 2011

Great remote! Pretty easy to use.

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Awesome!

Written by: JoeP from Warren, MI on June 29, 2011

The Harmony One is even better than my old Harmony remote that was finally put to rest. The website updated the One based on my existing configuration and actually set it up even better! Just needs a couple small tweaks.

My only complaint would be that the keys look too much alike. Some basic color coding would have helped to differentiate, especially in the dark when it glows. But I'm not complaining! The Harmony One is worth every penny! The touch screen even displays some graphics that match my cable DVR remote... sweet!

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No brainer

Written by: Chris C from Tampa, FL on June 5, 2011

Previously had a universal remote that required a PHD to set up and add new devices. This thing is a dream. I read the directions, which were close, and got most of my system working more or less correctly. In the cases where I got it a bit off, the remote asked "is everything working?" If I said no, it would troubleshoot things until, every time, it worked correctly, all without getting out of my command Lazyboy. It does everything I want, and I have a sophisticated complicated home theater. I would definitely but this remote again.

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Simplicity in Use

Written by: JS from Seattle, WA on May 28, 2011

Takes a little bit of time to get set up and learn the quirks of the remote setup software. But once you have all your devices loaded, activities programmed, sequenced and synched to the remote, you are in control of all your audio/video needs with one remote. Good battery life in between charges as well. Only one small complaint and that is the "clipart" available for the different activity functions. They are limited and not the most creative in design, otherwise, highly recommended for clearing the coffee table of all your remotes. Use the iconharmony website to download great network symbols clipart for your "favorite" channel buttons on the LCD touch screen.

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Logitech® Harmony® One

Written by: Sdimarc1 from Syracuse, NY on May 19, 2011

easy to configure, easy to use

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Love the Logitech Harmony One

Written by: Greg J from Dallas, TX on May 18, 2011

I'm not very technical nor am I patient Much to my delight the Harmony One
was a snap to set up. And it works to control my devices (Panasonic plasma TV,
Denon receiver, Panasonic BluRay player and Roku) perfectly. If I mess
something up the Harmoney One immediately helps correct the situation. All in
one device that's simple to use.

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Down to One Remote; so far so very good

Written by: David from Pittsburgh on May 2, 2011

Totally fed-up with 5 remotes I sprung for the Harmony One; I experienced some major programming issues (two calls to Logitech's Help Desk) but once done the ease of use is amazing. Pick it up, press Activities and then press Watch TV and my cable HD box comes on, my TV comes on and my receiver switches from Tuner to CBL/SAT and my speakers come on. The programming is not intuitive: when asked if I had the original remotes for each component of course I selected YES. I was told by Help Desk that I should have selected NO. When asked details about each component I selected TV HDD since I have an LG LE 8500. I was told I should have selected TV. Go figure. Once resolved everything works fine. Set aside a good hour for programming just in case. The techies are foreign and I had some language problems so keep you background distractions to a minimum. They were very polite and efficient.

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Logitech® Harmony® One

Written by: anacodave from anacortes, wa on April 22, 2011

Fireplace ate my Harmony 700. Harmony one is infinitely easier to use and has
better features. Well worth the extra 30 bucks.

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My wife likes our home theatre system...finally!

Written by: MikeO from Brodhead, WI on April 15, 2011

I have to admit I was skeptical of this universal remote's ability, but I trusted
Matt during our phone conversation, and went ahead with the purchase. I am
sure glad I did. Before we were always switching our cable remote back and
forth to change the volume on the receiver. It was a nightmare to explain to a
guest how to run the remote! Programming the Harmoney was as slick as
following the prompts on my laptop. And the one button that wasn't available
through the software (watch MyDVR from the Charter remote) was easily
programmed by pointing the old remote at the back of the Harmony so it could
learn the code wirelessly! This was the best money I've ever spent on my
home entertainment system and wish I would have done it much sooner!

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Logitech® Harmony® One

Written by: Joe S from Charlotte, NC on April 7, 2011

This product is awesome. I had a universal remote from my AV reciever that was
acting up, so I decided to invest in a nicer one. The Harmony One was extremely
easy to set up and use. The software set up tutorial is great and my system works
as easy as can be.

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Software makes for difficult programming

Written by: Lazerama from Wisconsin on April 3, 2011

I took the remote back. The software for the remote was too dumbed-down. The software will not give me enough manual control to set my components in the way I need. If I try to divert away from the automatic setups, the software becomes very ambiguous and non-descript. Although I know exactly what functions I want the remote to perform, the software becomes extremely over-bearing and shunts me into an automated loop that becomes very frustrating and time-consuming. The fixes recommended in the tech support emails are very non-intuitive and still do not give me the proper functionality. I also cannot afford to wait days at a time to receive work-arounds from tech support. If the software was more descript and intuitive I wouldn't have to continuously contact tech support.

Bottom-line, this could be a decent remote if not for the software. A remote that should have taken an hour to program has now taken weeks. If all I wanted was to allow the software to decide how to setup the remote, I may as well purchase a cheap $20 all-in-one remote that doesn't allow me much more functionality than this remote.

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Logitech® Harmony® One

Written by: Anthony C from South Jersey on March 30, 2011

This is my second Harmony 1. The first one still works, but the screen
cracked very easily and can't be viewed. If the screen was more durable, I
would say this would be the last remote to ever purchase. Other than that it
is a must have.

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Logitech® Harmony® One

Written by: Anonymous from Columbus, Oh on March 22, 2011

I bought this remote thinking it was going to solve all my problems. It would make me rich and smart. To program it was not hard. It took a couple of times to set it up right. The problem I have with it is that it reboots if you set it down to hard or the "wrong" way. Not very durable at all.

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Still investigating

Written by: midar42 from San Diego, Ca on March 21, 2011

I had some problems in the initial setup which tech support helped me through
& so far I like the remote but I'm still having problems with my Dish TV DVR and
not being able to call up scheduled recordings and some other areas but I
have been busy with some other projects and haven't had time to get back to
the remote. I'm hoping it's solvable-we shall see..........

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Should've bought one a long time ago

Written by: Derick H. from Pittsburgh, PA on March 10, 2011

I fought buying one of these because I thought one universal remote was as
good as another but I was sadly mistaken. This remote is well worth the price.
I am amazed by the capabilities and all the steps this remote saves me. Set
up was easy for me but may challenge some since everything is not intuitive in
the instructions but a little tinkering will have you well on your way.

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Logitech® Harmony® One

Written by: AdamS from Illinois on March 10, 2011

This remote packs a ton of function, but it seems a little slow to respond to inputs.
Once it's caught up, it works well (surfing channels etc), but powering up and
powering down the system, and changing activities takes longer than it should in my
opinion. The versatility is great and it's easy to program. If it were a little quicker I
would have given it 5 stars. Since I picked it up, I haven't heard my wife complain
once that she couldn't figure out how to turn the TV on - well worth the price just
for that feature. The playstation functionality is also preprogrammed, but requires
additional hardware to communicate...unfortunately.

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One remote.... REALLY!!

Written by: WFN from Madison, NC on March 9, 2011

Pulled the trigger on the Denon AVR. My new video system includes DirecTV DVR,
Sony BluRay, and an AppleTV. Video is displayed on a Vizio 55".

HARMONY ONE TAMED IT ALL: One other gadget that I got to help everything go
smoothly was a Harmony ONE remote control. I was able to set up 5 activities,
two of which are specialized to running video with the denon on standby allowing
signal to pass through. The Harmony makes everything work great and I can get
by with one remote for real. Here's the best part - I don't have any other
remotes around for 'special" function activity. If something weird happens I
don't need to fish for the genuine device remote in the basket - no, the
Harmony ONE has configurable soft key device keys for every piece of equipment
in your theater group. This thing works. It's for real!

I feel the remote is kind of pricey, but the product does it all!

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Take The Plunge

Written by: TimR from Portland, OR on March 8, 2011

I was nervous to buy after reading some reviews about difficulty with setup. It
turned out that any computer literate and reasonably astute audio / videophile
could do it easily. This remote is not perfect, I doubt perfection exists, but it
nearly saved my marriage. Would have, too, if my marriage had really needed
saving. My wife always was mad at me because she couldn't fathom the
complexities of our home theater setup with 9 input devices to one TV. Now
she doesn't have to as the Harmony does it all. And its help feature does the
rest whenever small inconsistencies arise. Bravo!

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Excellent

Written by: R C from Greencastle Pa. on March 8, 2011

SWEET, less than an hour and I had it programed, controlling 6 activity's with no problems. Less than an hour the next day and I had it custom tailored for my own personal taste, complete with slide show. Does everything they claim.

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Logitech® Harmony® One

Written by: Alan from Sinking Spring, PA on February 22, 2011

Wow really easy! No problems, works great. I would reccomend this device.

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Better

Written by: rmarc from albany ny on February 20, 2011

This is a much better device than the older harmony remote I replaced. The old one used a
lot of batteries and when they were changed it took the device a long time to adjust.
This device has the rechargeable cradle. The Harmony "One" is a much better device and
transitions smoothly between activities in a much more efficient manner.

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Good unit to control all components

Written by: Jeff O from East Moline Il. on February 18, 2011

I ordered this product for one reason. That one reason was to control ALL of my
components. I am a handicapped individual, with limited range of motion, so using six
different remotes was not a option. One universal remote was just what I wanted. The
instructions were all pretty simple. It just will take you a little time to gather up all the
model numbers, and manufacturer names of your components before you start.Then of
course you will need a computer connected to the internet. After you do all that, it really
was pretty easy. If you can read and follow instructions you will do just fine. Be patient
and take your time. This remote even works on my twelve year old Samsung four head
VCR , that I had lost the remote to three years ago. This product is really amazing! You
may still have to do some "tweeking", but it sure beats using a whole fist full of
remotes.I would highly recomend this unit to people who want to control a lot of
components using one remote. The "touch screen" is really handy. Allthough there may
still be some compatibility issues with the program CD when using Windows 7 (That is
why only a four star rating), I would still say this unit is a winner in my book. Good job
Logictech!

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Remote take over

Written by: Bill from Indianapolis, In on February 17, 2011

I was taken over by six different remotes, cable box, big sreen, reciever, Blue Ray, DVR,
DVD and fearfull of trying to program them into a all into one remote.....
But purched the Harmony One and gave it a try. True to my fears It did not turn things on
correctly. I fouled things up trying to answer the easy to follow question about my
system. Looked things over again and found a mistake and tryed it again. Being fearfull
of what might happen next . To my surprise every thing work great . It is a very easy
system to program and the help button is very usefull . I gave this review a good five star.
Thanks Logitech for the easy to progam Harmony One....

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Great but requires learning curve

Written by: Marshall from NC on February 16, 2011

Great flexible home remote. Able to setup fairly easy except for my PVR (Time Warner).
Called Harmony Tech. Svc. and specialist was very knowledgeable and downloaded
solution directly to my Harmony while hooked to my Mac. There is learning curve and would
be better if one reads all the instructions (not my strength).

Overall, very pleased and have been longtime customer of Logitech and Crutchfield

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Logitech® Harmony® One

Written by: Jba104 from Oxford,CT on February 12, 2011

The Harmony One was a breeze to set up and program. It pulled my receiver, TV, Cable
and DVD up on the web site in just a few moments. This remote has every feature that
the original component remotes have, including features my last universal remote did
not carry over. It is lightweight, easy to use in the dark and has an awesome help
function right on the remote!

Pros:

Cons:

Multi-capable device

Written by: schreib3 from Bainbridge Island, WA on February 10, 2011

It is possible in time that this device will allow me to pitch the four remotes I depended on -
and which my wife hated. That time is not here yet. While I've been very pleased with the
patience and skill of the support staff, there are actions, which may be within it's capabilities,
that I've not yet even asked it to perform. Recording and playing back recordings from my
cable company-supplied PVR for example. I will make a second call to be adivised, and I
trust the help will be friendly and knowledgable. The problem may well be my own, but I
would not describe the teaching of this device with the word intuitive. What it already
performs though has made my wife far happier. It's a very smart device; it takes a while to
learn it. But help is available.

Pros:

Cons:

Worth the Investment

Written by: Lonestarbill from Houston, TX on February 10, 2011

After endless nagging from my spouse about having to work four different remotes to
run the entertainment center, I finally broke down and purchased the Harmony One over
the holidays although I had my doubts about how well it would work. But to my great
surprise it has worked great!! The installation and set-up went smoothly and the
operation has been spot on in terms of not only automatically configuring each device
but in also providing all of the control features of the remotes it replaced. Definitely
worth the price, especially if you are in need of "domestic harmony" in addition to the
technical ops.

Pros:

Cons:

Great product

Written by: GregW from Ashburn, VA on February 7, 2011

The Harmony one is a great product. Surprisingly simple to set up and the one touch
"activities" have made it easy enough for my kids to turn on a projector, DVD player, and
receiver without help.

My only gripe is that I often have to navigate to different devices to activate the functional
parts of the remote. For example, if I don't use the pre-programmed activities I need to keep
navigating to the Receiver device so that the volume control works. I want the volume
control to always control the receiver, no matter what .

Pros:

Cons:

Logitech® Harmony® One

Written by: MikeL from Round Lake Beach, IL on February 6, 2011

The Logitech Harmony One has made it much easier for everyone in the family to be able
to watch TV, play a DVD, or record to a DVD. Before it took 3-4 remote controls to
manage all of the electronics and for my wife it was so confusing she refused to do
anything but watch TV. Now with touching a single button on the touch screen of the
Harmony One everything adjust automatically. At times, the adjustments don't always
work the first time but by following the Help prompts it makes the necessary corrections.
My only regret is that I had purchased one sooner.

Pros:

Cons:

An excellent device.

Written by: Omar from Huntington Beach, CAlifornia on February 5, 2011

It is the best gadget I havd ever had, intuitive and very easy to use.

Pros:

Cons:

Almost perfect...but

Written by: Shawn from Corpus Christi, TX on February 5, 2011

Set up was not quite as easy as I had hoped. I had thought that by picking the products by model number it would know the nuances of the equipment. The main issue I had was the sound comes out of only the TV if turned on as programed with the other components. I had to program the tuner to turn back off and on again in order to get sound out of the receiver speakers. That was a pain and time consuming to learn on my own since it is not explained. But once I figured it out I was able to make it work for all the component sequences. It controls the PS3 even better than the OEM remote control.

Pros:

Cons:

Great product

Written by: AndyW from Richmond, VA on February 5, 2011

I'm very pleased with this product. Easy to set up but sophisticated enough to execute
some complex commands. For example, while I have my TV hooked through my A/V
unit, I usually have the sound through the TV. I needed the A/V unit to be set to HDMI1
input in order for the TV to show the video. This remote will allow a signal to be sent to
set the correct HDMI input before turning on the TV. The only reason I rated it 4 stars,
aside that I don't like giving our top ratings, is that the favorite channel setup should have
already had the channel icons. The icons can be easily downloaded from another site
but I think logitech should have already had this capability.

Pros:

Cons:

Logitech® Harmony® One

Written by: Al from Manasquan, NJ on February 4, 2011

This is my second Logitech remote - setup was easy as all my info had been
stored on the website. This remote is much improved over the original - I was a
little disappointed with the battery life.

Pros:

Cons:

As Advertised

Written by: DAB from Baltimore, Md on February 4, 2011

Crutchfield Customer Review (What's this?)

Generally worked as advertised. It took about a half a dozen tries to get the
software to recognize the AV Receiver correctly, a Sony STR-DA2400.

After getting the software to recognize the AV Receiver, everything worked
correctly. I have a Samsung LCD HDTV, Sony Blu-Ray and Sony DVD/CD players,
as well as a cable DVR box (Scientific Atlanta from Comcast), and a Panasonic VCR.

I have had the the remote for about a month and have not had to use the
individual remotes that came with the individual components in that time.

Pros:

Cons:

Best One of all

Written by: Mike from Sacramento on February 4, 2011

Upgraded from the 880 this one works better and easier to use.

Pros:

Cons:

Good but not great

Written by: Phillip G. from MD on February 4, 2011

It is easy to set up, easy to use. Has issues if you control a device out side
of the remote like turning on the dvd player when you open it to put in a dvd.
It will turn the device off when you press "watch dvd". Fixed via the help
button but still annoying. Also a little slow going through each device turning
them on or off. But over all still a great remote.

Pros:

Cons:

Logitech® Harmony® One

Written by: Richard C from Lodi, CA on February 1, 2011

I wanted to make management of our home theater equipment easier so I finally
decided to try a universal remote. I'm so happy I bought the Logitech Harmony One.
The configration was a snap. I have dealt with many electronic products over the years
and I expected glitches in the setup. There weren't any. Good job Logitech!

Pros:

Cons:

Proven Winner

Written by: Blackahwk from Wildwood, MO on February 1, 2011

Great product. A little pricey so save up for it ;-) I wish Logitech would provide discounts
for multiple purchases.

Pros:

Cons:

White Screen of Death

Written by: Rick from Mequon, WI on January 31, 2011

Purchased Jan 15, 2010. Worked very well until about a month ago, when I got a white LCD Screen. Had to remove battery and reinstall which corrected problem. Today, I again got the white LCD Screen, and the battery trick did not work. Searched the Logitech Harmony forums, and found this white LCD Screen is a problem with these remotes, with Logitech not covering them (out of warranty) even though allot of people are having this problem, which tech support (logitech) has identified as a hardware problem. I am two weeks out of warranty, and just sent in a email to tech support requesting they cover my remote under warranty. As of this time, I can NOT recommend this remote. I will update my review upon a satisfactory resolution by Logitech support.

Pros:

Cons:

Great Remote!

Written by: amiller111 from newyork, ny on January 31, 2011

This is a great remote. So easy to use even for my electronically challenged
mother. Programing did not seem too hard either. Great buy!

Pros:

Cons:

Logitech® Harmony® One

Written by: Bo from Georgia on January 30, 2011

Excellent addition to my home theater setup: HDTV, HD-DVR cable box, BD player, AVR,
Apple TV, and 2 zones. Replaces 6 remotes. Extremely versatile and endless
customization options. GUI works well. Highly recommended.

Pros:

Cons:

Logitech® Harmony® One

Written by: Dave from Northridge CA on January 29, 2011

This is the best remote I have ever used. It is easy to program and use. It is very well
designed and completely replaces all of my remotes including my lighting remote. It
is the perfect addition to my home theater. I love it.

Pros:

Cons:

eli

Written by: MarcelE from concord,nh on January 29, 2011

i only need 1 remote horay-i had read great reviews on the harmony one and very pleased
with it's preformance. why did i wait so long

Pros:

Cons:

Logitech® Harmony® One

Written by: Scott from Buffalo, NY on January 28, 2011

The Harmony One does all that it says. I went from four remotes to one. Installation and
configuration was easy. Everything worked on the first configuration. Completely
painless and wish I would have purchased one sooner.

Pros:

Cons:

Good but not as good as I thought it would be

Written by: Bob from Detroit on January 26, 2011

When I hit the "On" button, many times one of the components does not come on. The "Help"
button always fixes it, but still irritating nonetheless.

Maybe because I've only been using it for a few weeks, but the ergonomics doesn't seem as
good as other remotes I've used.

My wife says it's 5 stars because it's "intuitive" to use, unlike other brands we've had.

Pros:

Cons:

Logitech® Harmony® One

Written by: Steve S from Vernon, Ct on January 25, 2011

excellent all-in-one remote. Even controls my Apple TV with the exception of a couple
functions. Very easy to program.

Pros:

Cons:

Somewhat Satisfied

Written by: Georges from Newfoundland, PA on January 24, 2011

I bought this device for my wife to make it easier for her to operate our home
entertainment system. So far, the device only gets it right the first time about 50% of the
time. To its credt, after you select an activity (e.g., watch TV, listen to radio, etc.) the
device asks you if everything turned on correctly. If you select no, it will try again and, so
far, has always successfully turned on the correct components. Just yesterday,
however, I selected "listen to radio" and it turned off my TV and turned on the DVD
player. In all fairness, the device needs to work better than it does for the asking price.

Pros:

Cons:

Almost perfect

Written by: MwMOwl from Washington DC on January 18, 2011

I wanted the Harmony One to handle DVD movies, my sattelite dish connectin and
music on my iPhone. It works most of the time (sometime it does not turn on the TV, but
I am sure that I can get support to fix this from Crutchfield or Logitec. Both organizations
have been supportive.) The one thing that I have decided not to to have the Harmony
One manage is my sattelite connection because this requires re-programming my dish
sattelite setting. The first time I tried it, I got video and no sound. I decided not to pursue
it. I am down to two remotes from four.

Pros:

Cons:

does not always do what it is programmed to do

Written by: lancef from houston tx on December 30, 2010

i had a harmony remote: I sent it back. there were two problems with the one i had; the first was that the programming was not stored on the remote, but online at harmony's website. Making changes required having the remote log onto harmony's website.

the second problem was that even if programmed to do exactly what i wanted, not all the instructions were followed. Harmony's technical assistance was able to help me get it to work for one setup. the technician was not able to make it work the way i wanted; but could not explained why not. because not all instructions were followed, she had to devise another way to get it done.

When i wanted to make a change, i was right back at needing to have a Harmony tech program it, and download it to my remote.

I am not a novice to computers, or electronic gadgets. I have been building my own computers for years, have taken basic programming in college, and have an A+ certification from Comptia. Harmony just does not build a good remote in my opinion.

Pros:

Cons:

SImply the Best

Written by: DOlson from Crescent City, CA on December 25, 2010

Simplifying the operation of AV equipment in my home has finally happened, thanks to
Logitech. Using a computer to program this remote made the job easy. Now anyone in my
family can operate our AV equipment with ease. My wife has stated, "I really like this remote".
Now I can add the new AV receiver and stereo receiver to my system without worry. Thank
you logitech and Crutchfield.

Pros:

Cons:

Good but not perfect

Written by: Eric K from Crosby, TX on December 23, 2010

I have had this remote for about 6 months now. I had another brand remote before this and I loved it that it could control my DirecTV DVR with built in RF but the buttons were flat and could not be felt easily. i had to be able to see the key to use it well. I replaced it with a Harmony One. It is very ergonomically designed and easy to use just by touch except for one thing. It does not have dedicated hard keys for red, blue, green, and yellow, like the old remote did. The Harmony 900 has these also but I did not want to spend another ~200 for it. I love everything else about this remote. If it had dedicated color hard buttons I would give it another half star. Add direct RF control of my DirecTV and I give it five.

Pros:

Cons:

The one for Dummies!!!

Written by: Neal C from Rapid City SD on December 23, 2010

Got this for my 70TH Birthday- I thought this was to be a "Test" to see how I would do
programming it. Smoked 'em ALL!!!!! This is a foolproof piece of equipment and very
easy to set up. Help feature will correct any "misteaks" you might make. Logitech
Support was also fantastic. Can now control 2 separate systems that consisted of 9
separate remotes on 2 floors of the house.... WITH ONE REMOTE DEVICE!!!!!!

Pros:

Cons:

Does exactly what it is supposed to do...

Written by: ScottW from Pasadena,CA on December 18, 2010

This product is exactly right. It does everything you hoped it would do. Not
the most expensive or glamorous product you will ever buy, but likely to be one
of the most satisfying.

Pros:

Cons:

Home theater done right

Written by: moviedr from Princeton, WV on December 6, 2010

Makes the home theater work like it should. Have other multifunction remotes, this one
is the best. Setup took about 30 min to integrate TV, AMP, CD, DVD and DirecTV DVR.
For me, it worked first time.

When there are problems with a component not being on, the help button does a good
job of fixing it.

WIfe loves the simplicity of turning things on & off. She likes this piece best of the whole
home theater.

Pros:

Cons:

best remote i have ever used

Written by: kinematic from Massachusetts on November 22, 2010

this remote is really impressive. program it on you computer to control your components
and then throw away your other remotes and eliminate batteries. i replaced 4 remote
controls and i do not miss any of them!

buy it, you will not regret it.

Pros:

Cons:

Best Remote, Best Customer Support

Written by: Planarian from Arlington, VA on November 19, 2010

This is the best remote control device imaginable. It is logically designed, durable, elegant, and very easy to program and use. The signal it sends to the devices is so strong that no effort whatsoever needs to be made to "aim" it at all. It can program so many devices that, well, nobody within any rhyme or reason will be able to exceed its capacity. Its program is versatile and infinitely configurable to suit any tastes.

But where this thing, and Logitech, really stand out is in their customer support. After well over two years of use, long out of warranty, my battery began to swell up and fail. When I queried Logitech about aftermarket batteries (they were out of stock of their own), they sent me an ENTIRE NEW REMOTE with a new battery, ABSOLUTELY FREE, and shipped it overnight. Now THAT'S what I call service!

I recommend this product as highly as I am able to do.

Pros:

Cons:

I like it, but ............

Written by: Tucker26 from Harvard, MA on November 14, 2010

This is the third Harmony remote I've had, and way better than the other two. I like the Harmony's because they are custom programmable and can be used one-handed. I love that it is easy to read with my home theater lights out, even with my 69 year old eyes. Also that it has hard buttons for most commonly used functions. Like the earlier ones, it takes some time to understand the programming of it, but once you do it is quite flexible. I have a multi-brand remote as well, but I use the Harmony for most operations. Just don't think it is as easy to program as the descriptions might imply - it will take some time to learn even for an engineer such as myself who is pretty computer literate. If you are a techno-phobe, look elsewhere.

Pros:

Cons:

Great product

Written by: Richard S from Onalaska WI on October 28, 2010

I am totally pleased with this remote and with Crutchfield, I have made numerous
purchases from Crutchfield and have always been pleased with their service and
products.. The online setup was a snap (once I followed directions) . I had one issue after
the initial setup, hit the help button and problem solved in 15 seconds or less. I was able to
put all four of my remotes away and still have complete functionality of all components in my
home theater with this one remote.Not the cheapest but sometimes you get what you pay
for. I highly recommend this remote.

Pros:

Cons:

If you are lucky it might just work well..

Written by: Anonymous from Minneapolis on October 19, 2010

Seems like a great remote but would be better if it had support for more existing remotes in the data base. It didn't have the remote for my digital set top box or my new Marantz AV receiver so I had to "teach" the Harmony, which was a pain and didn't work well.

Pros:

Cons:

Logitech® Harmony® One

Written by: BigOnPig from Springfield, IL on October 12, 2010

Easy to set up and works great. Have not had any problems with this for the 2-3 weeks that I have been using it. I would recommend it to those looking to replace the 3-4 remotes that are typically needed.

Pros:

Cons:

Logitech Harmony One

Written by: Joe from Nags Head, North Carolina on October 10, 2010

The Harmony One was fairly simple to program, once I got the software installed on my laptop; that proved to be the most difficult part of the whole process. For some reason, the software would not install on my primary laptop so I used a secondary computer and it installed and worked fine. I never did determine the problem with the installation on the first computer, which is running Vista Business. The other computer is running XP SP3.

Once programming the remote was complete, setting up the individual components was mildly challenging but one email to Logitech got things moving with some plain-language directions and from there, everything worked fine.

The only issues are that sometimes one of the components will not shut down but the remote has a "help" button on it that fixes that each time the event occurs. I still haven't figured out how to remedy that issue but it's not that big of a deal. The key is I only have one remote on the table, instead of 4 of them!

Pros:

Cons:

Finally a True Univeral Remote

Written by: Philco from New York City on October 7, 2010

I have a modest 'home theater' system that required 4 remotes. I admit the cable company remote was pretty good in controlling the various components but it was limited in the reach of its control. The Harmony does it all. Once you program it, which took a mere few minutes and was very straight forward, you're ready to go. One thing I really love about this remote is that if you should not get a response you expect, say the tv for instance doesn't come on or go off, you can press the help button and the unit will ask you a series of questions: IS THE TV ON NOW? to which you respond with either yes or no buttons and depending on your answer, the remote corrects the situation! LOVE THAT! It feels real good in your hand and the button layout is smart, backlit and tactile so you can actually use it just by touch! I highly recommend this remote! You will not be disappointed!!!

Pros:

Cons:

6 Remotes Collecting Dust

Written by: Tom G from Wayland, MA on October 6, 2010

Setup was straightforward and went pretty well. Once it was set up it is great. I now have
6 remotes collecting dust. The only negative is that the device remembers what youre
doing (or what it thinks that your doing). If you "Watch TV", it trys to turn on the converter
box and the TV and set the correct input. But if you block part of the signal and only the TV
gets set, when you try again it turns the TV off and the converter on. Again and it turns the
converter on and the TV off. You need to fake it out to get back in sync or dust off one of
the remotes and put its device back in sync. Infrequent problem if your careful not to
block the signal.

Pros:

Cons:

Makes using equipment much easier.

Written by: Dominator from NY, NY on September 28, 2010

Wonderful device, easy to use and setup.

Pros:

Cons:

Amazing Device!

Written by: Vinnie from Knoxville TN on September 27, 2010

This has got to be the best universal remote available. With the web based setup
you simply plug in the USB cable and go to Logitech's site and select the
equipment you have, the control codes are DL'ed and you are ready to go! If you
have anything not in their database you can use the remote that came with it to
program this one. The comfort of the remote in your hand, the way the buttons
are laid out, the neat charging cradle and the touch screen all together make
this a 'must-have' item for any system with more than just a couple of
components. I highly recommend this remote to anyone!

Pros:

Cons:

The Harmony One is definitely better than juggling 4 different remotes

Written by: brad112 from St. Louis, MO on September 17, 2010

This is a pretty good remote, although it doesn't work quite as seamlessly as I had hoped. I've never purchased another universal remote before, so I can't compare it to another similar product...only my expectations. That said, in choosing a remote at this price (although I got it on sale for less) I was expecting that everything would work without issue once I took the time to set everything up. I have a Mitsubishi 82" DLP and the model I have is not yet available from the database and the manual setup never worked because it kept asking me to use buttons that were not on my TV remote. I finally got it to work using an older model of my TV (even though the Logitech support rep told me to manually sync my TV remote so all functions would work). Also, every time I choose "Watch TV" the Blu-ray player comes on as well. I can't turn it off with the Harmony One because the blu-ray player isn't listed as a device when I'm watching TV so the remote's 'help' function won't address this issue either. I've even gone back to the computer and set up all my viewing options again from scratch. For the basic TV operations and DVR functions the remotes seems to work great. However, my Yamaha surround system has a number of features on its remote that I cannot get the Harmony One to perform, even after going back to the computer multiple times and trying to manually set up the button function...so I still have to use the receiver remote for certain functions.

Pros:

Cons:

Universial Remote

Written by: IE from Houston, TX on September 11, 2010

Preforms just as advertised. Easy to install Easy to operate.
Could not be happier with this unit.

Pros:

Cons:

Logitech® Harmony® One

Written by: Ron W. from League City, Texas on September 7, 2010

We replaced a 10 year old Sony remote with the Harmony One and have been overall
impressed with both the ease of set-up and operation. Some comments on the remote:
1. Set up is not completely intuitive but very easy in comparison to older units, particularly
with the web/DVD assist and Crutchfield tech support.
2. The touch screen is very sensitive and can be activated by simply brushing the screen
a potential problem depending on where you leave it.
3. PIP is not automatically set up and I have not yet explored how to assign keys for that.
We would definitely recommend this remote to anyone looking for a step up from most
remotes available.

Pros:

Cons:

Logitech® Harmony® One

Written by: Dave from South Carolina on September 6, 2010

The Harmony One replaced 5 remotes that I been using. The setup was painless, and creating the Activities was very easy.

Pros:

Cons:

Harmony One

Written by: Anonymous from Hickory, NC on September 3, 2010

excellent unit. I do have some programming experience, but the programming on this is
pretty darn simple for those of you who don't. It walks you thru the process step by step.
Very good value. Be sure to put in 24 colored TV icons as your favorites, they work great and
look good too. You can find these high res icons on the web and use them at no cost.

Pros:

Cons:

High bang for your buck

Written by: Vidiot from Maryland on September 3, 2010

I've put in a couple of these for friends and just got one for myself. I was previously using a
much more complicated and expensive Crestron system to do some basic stuff. The
reason I changed was the ease of set up and comfortable feel. I really think this remote is
very easy to set up and maintain.

Problem is you must access Logitech online servers and they have become painfully slow. I
actually thought it wasn't working at first. I don't remember it being that way in the past.

I would definitely recommend an IR receiver to make sure no of you signals get blocked.
Kids/dogs love to get in between you and the entertainment system just as you hit a macro.

Pros:

Cons:

Logitech® Harmony® One

Written by: Brian L from Indiana on August 27, 2010

This remote is as good as advertised, easy to set up and easy to use, although
remember to keep it pointing in the correct direction for 2-3 seconds for it to operate the
correct equipment .

Pros:

Cons:

Remote great, Support is terrible

Written by: TJH from Marshall MN on August 19, 2010

This remote was easy to use right out of the box. I bought it with several components at the same time, so didn't know how to use any of them. This programmed flawlessly and I was able to setup all my devices in one remote. I've had it since April and last weekend the screen acted up. You can still read it, but it's as if there is no color. Everything is whites and grays. Backgrounds are white with gray text. I called crutchfield first who had me try defaulting the display which did nothing. I already use the default display. They referred me to logitech support. They are closed on weekends although most of their support isn't. Had to call back to open the ticket, but now they want screenshots of the display. So they will email me how to proceed. Still waiting for them 3 days later, so I uploaded photos via their website. We'll see what happens. Btw, attach the photos before filling out the form because each attachment flushes everything previously typed. Makes a guy wonder how good the product is if they can't build a better web page.

Pros:

Cons:

Marble Heads

Written by: 4mrblhds from Ventura, California on August 9, 2010

Yep, this is the Universal Remote!!! After endless remote juggling and my wife calling in frustration because all she wanted to do was watch a DVD, this has finally filled those shoes and ended those calls.
The set-up procedure could not have been any easier for the device and activities set-up. I did make two calls into tech support for:
- setting appropriate delays for slow TV start-up
- TV input changes for "Play a Movie" activity start-up
Those were the only items that stumped me. Tech support was fantastic, knowledgeable, patient, and obviously able to assist and correct my issues.
If any of you are considering this purchase as an anniversary, birthday, or peace keeping gift, it is worth it. So Guys, forget about that vacuum because it won't...

Pros:

Cons:

Logitech® Harmony® One

Written by: Jeff B from New Jersey on July 14, 2010

Nice to get all the remotes off the table. Seems easy to operate. Some minor glitches, a bit temperamental, you must follow the same sequence all the time. Set up wasn't difficult either.

Pros:

Cons:

Does what it advertises

Written by: pgottsha from Port Orange, FL on July 6, 2010

This the first universal remote that is really just that. I've finally been able to put all my other remotes away! Great product with a lot of thought and engineering put into it.

Pros:

Cons:

Logitech® Harmony® One

Written by: Jim from Myrtle Beach S.C. on July 1, 2010

It's OK but I have seen better remotes. The software has know "compatibility issues" with windows 7. They have sorry Tech help and instruction manual.

Pros:

Cons:

A lot of control

Written by: Kem from Kingman Arizona on June 9, 2010

Was not sure if this would meet my needs, however after getting it and spending some time with it I love it, I like being able to customize buttons on the touch screen, The only draw backs are #1 the book,what a joke, #2 there customer support, all though they resolved my problem, they did nothing to tell me how it worked and how to do it myself, after some time and useing what the support member did I have figured out on my own how to program it, but you better be somwhat tech savy or have a good idea of how to manage software. Also I dont like not haveing any way to adjust the tilt sensor,but that being said I would buy this again and would reccomend it to friends.

Pros:

Cons:

It just works

Written by: LJ from Albany, OR on June 2, 2010

Got tired of explaining how to control my audio/video system. I tried the multi control remotes. The all in one remotes that will also make coffee, etc. This remote is the greatest remote since sliced bread. It corrects itself when it gets confused. You can name your devices to make it easy for everybody to know exactly what is happening.
No more explaining how to control this or which remote turns on that.
Bottom line is that this is a great remote and you will not be disappointed.

Pros:

Cons:

Does Everything!

Written by: Joel from Hawaii on May 29, 2010

Did a lot of research and picked this remote. Glad I did, it does everything! Programming takes a little effort, if the equip remote isn't in the online DB, it learns any command you want directly from the equip remote. Once programmed, WOW, works perfect, auto turns on and off devices depending on the activity, excellent device control and long battery life between charges. Just Fantastic!!

Pros:

Cons:

Logitech® Harmony® One

Written by: Eddie from Charlottesville, VA on May 13, 2010

I really hesitated before buying a Logitech because I didn't think having to program the remote through the computer could be easy, but I was (mostly) wrong. The preset actions and the broad database of devices made initial setup a breeze. It has taken some time to fine tune things and customize the screens - mostly that comes up when I realize I can't get it to do something I want to do - but the modifications are very easy to make. My only complaints are: very slow to update the remote after making changes - don't try to do it during a commercial break; the macros seem limited to six steps; the settings are a little complicated when you get deep into them and the manual isn't the best, but online information is out there; sometimes slow response sending signals to the devices; and the pictures for the favorite channels have to be downloaded from third party websites. The winning features make up for any shortcomings: the actions; the way the remote sets up the rest of the buttons to work appropriately during an action (e.g., setting the numbers to talk to the cable box when watching TV); and overall ease of setup and making changes. It's a bit pricey, but I would definitely recommend this remote.

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Everything you said it was

Written by: Curt from Montgomery, AL on April 18, 2010

Crutchfield Customer Review (What's this?)

After doing due research process to find the ultimate remote, this has got to be it or the next best thing to it. My wife loves it, and how easy it is to use. Unit has 7 items programed in to it & works like a charm. Does exactly what it says it will do and all in one push of a button. Highly recommend this to any one who has a home theater setup, and their spouse is remote controlled confused about what does what and in what order!!!!!! Easy to set up, took less than 30 minutes for all, and worked 1st time. Highly satisfied!

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This is the remote you are looking for!

Written by: Mark from Irvine, CA on April 9, 2010

Well, taking the time to find the right remote was worth it. Though this remote is not really inexpensive, it does everything you would want it to. I can not believe how easy it was to set up and get it working. It takes some time, but once done, it is so cool. You press one button to watch TV and all components turn on and are ready to go. Press a different button and you are now watching a DVD. When we have grandparents or babysitters with the kids, now they can work our media without me having to explain everything to them. I have used cheap, basic universal remotes, but they don't even compare. I also love the Help feature. If something is not working right, press Help and the remote figures out the issue. Totally amazing. Then it makes adjustments to itself so you don't have the issue next time. Only bummer is that the touch screen leaves fingerprints, esp with kids. Not hard to wipe off, but something to be aware of. Spend the money on this remote and you are all set. I love this thing for what it does. It just works!

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Your search is over

Written by: Jim from Mokena, IL on March 12, 2010

If you are looking for a universal remote - stop! Do yourself a favor and purchase this remote. You will not go wrong. I had this remote functioning quick and I did have a question for customer support. I called Logitech and the agent signed in to my remote account and before I could tell him what I wanted, he had it done! Great price / great remote

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Excellent product

Written by: Donald from Chino CA on March 11, 2010

This is the second Harmony One remote I have purchased. Installing it was a total breeze. You use your PC to do all the programming. Just choose all the gear you want to control and the software handles all the macro programming. My wife LOVES this remote. Having tasks rather than components listed on a touch screen is the best! No more coffee table full of remotes either!
Even the light on the charging cradle is dimmable... Very nice design. We highly reccomend it.

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Almost Perfect Remote

Written by: Anonymous from Santa Clarita, CA on February 20, 2010

Finally a remote that my wife can use. Prior to this remote I found it impossible to teach
my wife to turn on the tv, the receiver, cable box, and select proper hdmi imput on the
receiver. This remote does all that it says it does. After simple programming through
the step by step tutorial you never have to program it again unless you add or change
components. After set up you touch "watch tv" to watch tv etc... (all components that are
associated with that activity will turn on and switch to the proper input). Amazing.... I can
go on and on about how great this remote is... This remote truly replaced of all of our
home theater remotes.

My only complaint (and reason for not rating this product as 5 stars) is that I noticed an
immediate rattle from the remote, which sounded like a loose piece of plastic in the
frame of the remote. I almost attempted to take the remote apart, however, I contacted
Logitech and they advised me that the rattle is a built in motion sensor feature that
illuminates the remote when it senses motion. Remote works perfectly, but rattle
makes this remote seem cheaper that the price tag would suggest. But don't get me
wrong knowing this annoying feature I would still buy it in a heartbeat knowing how well
it has worked out.

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Harmony One Remote

Written by: Harold from McCormick, SC on February 17, 2010

I have installed 6 or 7 of these remotes for people with a variety of equipment types (the Harmony data base is extensive even covering some HDMI switches). It is especially good at handling powered zone 2 installations. The remote is very intuitive for the technically challenged. There can be some installation challenges with certain TV's in selecting the right inputs consistently and controlling some Cisco cable boxes. However the help calls are answered fairly quickly and have most of the answers. The remote forums are a great source of information. Would recommend the remote highly.

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Intuitive and Easy to Use

Written by: Wayne from Cromwell, CT on February 9, 2010

I purchased this remote based on reviews to control my home theater system.

Setting up the remote out of the box was very simple and easy, basically once you install the application to your home computer all you do is put in the make and models of all your equipment. I even found the codes to control my Velodyne subwoofer, which is very handy.

All in all I would definitely reccomend this product for its ease of use once its programmed and the simple set up.

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Logitech® Harmony® One

Written by: Mike from Washington State on February 7, 2010

Finally, a universal remote that is! Setting up the remote with the software was a breeze with my system...HDTV, Sony AV receiver, Motorola cable box, Panasonic DVD player, Panasonic DVD recorder, and Windows 7 Media Center PC.

The only glitch I had was switching inputs on the TV, but a quick call to Logitech support cleared that up. As it turned out the Logitech support site FAQ would have solved that. Tip.. if you have trouble with switching TV inputs check to see if your TV will support "discrete" commands.

Gotta give it a 5, even my wife likes it!

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Simply Fantastic!

Written by: Kenni from Toledo, OH on February 5, 2010

I love this remote! The oldest component I have is my Onkyo receiver, and that model is only a couple years old, so setup was EASY! Everything was in Logitech's data base, so I didn't have to pair any of my old remotes to the H1.

I love that you can program buttons on the H1 to mimic a button from an original remote. For example, I programed the " * " button on the H1 to open up my DVR's Recorded Programs menu. Yes, it's available in that devices touch screen menu, but it's just easier to press the * key!

You have nothing to fear with this remote, in my opinion. Even if you're completely technologically ignorant, you should know someone who isn't. :)

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User Interface/Programming Needs Improvement

Written by: Rick B from L.A., CA on February 5, 2010

Although the product is definitely more convenient then multiple remotes, I found the programming required more understanding about how your system functions and the settings each device requires to perform a certain activity. Something a typical user may not readily know.

After initial programming I found that certain activities had devices that are not part of the activity, so I had to re-program. It works fine if you just want to watch TV, listen to music, etc., yet if you want to further control a device you have to scroll through several screens on the touch screen to find the function you want.

I expected a more user friendly device for this price point and from Logitech and the Help button is little or no help when you have a problem.

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Great Product

Written by: Anonymous from Lynnfield, MA on February 4, 2010

I found the product very easy to set up and very easy to use. My only regret is that I didn't order the 900 series with the Rf extender/blaster as my components are separated by 5 or 6 feet. I have to hold the remote in certain position over my right shoulder in order for it "see" all the units. I find the Help feature very helpful as it won't always switch the units because of the separation. Great product, easy to use, excellent value for the money.

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Good Product Terrible Programming Process

Written by: Anonymous from Kosciusko, TX on February 1, 2010

I purchased the remote to consolidate remotes and was reasonably pleased until I tried to make a simple change to my configuration. That's when I ran into the issue described on the Logitech forum.

Programming the remote is done through a web based management application. As the topic states, programming is ONLY possible when the Logitech programming site is available. As the topic also shows, the issue has been ongoing for over a year. I have contacted Logitech support with no response regarding the error.

The remote works well... but making changes are frustrating when relying on a flaky application.

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Simplified 4 and 5 remote setups with ease

Written by: steelsox1 from Hartford, CT area on January 30, 2010

I took the plunge after much research on two of these remotes to make sense of the two TVs...one with 4 remotes and one with 5!! Needless to say, getting better systems was getting complicated. I took the time to write down all my equipment's model numbers per the instructions and entered it online. While easy, I do recommend using a laptop or PC near the TV because I had to run up a few flights to get an older remote to pair with one unit.

The online tool has a ton of features and can really help with things like the order your equipment turns one, timing delays, customization of buttons, etc....but, it's not always intuitive. Take the time to read and learn, it's worth it.

I simply LOVE the Help button on the remote as I have never had an issue with it figuring out how to turn off or on a piece of equipment that didn't respond as planned (it happens, especially if you mess around with individual devices like I do). So easy, even my wife and 9 year old can do it (although she adapts to this stuff faster anyways!).

My only complaint is I do have to go to my A/V receiver in Device mode quite a bit to get things to work...but I am guessing more time online may figure things out...so, let's call this a 4.5 rating for now!

Worth the expense and if these are durable, I'll be a return customer of Logitech down the line.

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Makes surround sound easy

Written by: Bob from Albany, NY on January 30, 2010

I just had a custom surround sound system installed in my family room and was quoted $1000 for a programable remote to make it all work together nicely. I did some research and found the Harmony One. What a nice product! The more I fool around with it the more options I find but it nicely solved my initial problem which was to get the TV, receiver and my cable box to work together in a way that made sense. Everything now works perfectly with one remote and I could not be happier. Don't hesitate to buy this product if you are comfortable with a computer and setting up basic commands. You do have to program the unit through a computer once to make it all work but it is an easy process.

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Does exactly what I want... every time

Written by: Chris from Austin, TX on January 30, 2010

I have HD TV in three rooms in my house, and each room has a cable box, an amp/receiver, a blue ray, and a VCR. That means multiple inputs for the TV and multiple inputs for the receiver, and anything I want to do means turning three devices on. Someone gave me one of these for Christmas, and after using it just a few days, I ordered two more for the other two rooms. There is no more struggling to get the right devices turned on or to get each device set to exactly the right input and other settings I want. It hasn't even been a month yet, and I can't imagine going back to the stack of remotes I had before.

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Not so easy..

Written by: Anonymous from Minneapolis, MN on January 29, 2010

I was excited to receive this remote based upon all of the reviews referencing how "easy" it is to set up...Well, not so in my case...Software install is simple... as is listing your equipment and downloading the associated programming..But then the actual programming procedure turned into a 2 day nightmare...First, my Dish receiver required a 2 step process to turn on and a 1 step process to turn off...next my TV required a particular method as to the programming procedure for input switching...none of which were clearly explained in any of the documentation, online or other. Long story short, after 2 days and a phone call to customer service (who were great) my remote now funtions as it should, although, with limitations. If the remote is not pointed at a precise angle to my equipment, some things will not turn on or off as they should ( I assume this is because every device has a different range and sensitivity for the remote interaction) so I am still at times having to go over and manually turn things on or off as to not disrupt the next cycle. That aside, the remote is nicely built and the button layout is wonderful.. It is still nice not to have to gather 4 remotes everytime I want to watch something...but the bottom line is that for 250.00 I would expect a product that did not require an engineering degree to set up and worked a bit more consistently...

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Definitive Remote Control

Written by: Steve from Chicago,IL on January 29, 2010

This remote is the answer to having control of your electronics wrapped up in ONE DEVICE.
The setup programming was unbelievable easy. Even after reading all the reviews stating
the same, I still was blown away by the ease.This remote will make you feel as if
technology for the needing of only one remote has finally become consumer friendly.After using it , the price becomes non-issue.

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Very happy with this purchase

Written by: Anonymous from Cleveland, Ohio on January 29, 2010

I have owned the Logitech Harmony One remote for two weeks. The Logitech Harmony One replaced five remotes for me. That alone made it worth the price! The web-based setup was not quite as flexible as I thought it would be, but once I got around a couple of issues, the rest of the setup process went well. The remote assistant was helpful also. Having a charging cradle is a good feature. Crutchfield's price represented quite a savings compared with other e-tailers, and the advertised shipping date was met exactly.

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Logitech® Harmony® One

Written by: Russell from Connecticut on January 29, 2010

The Harmony One is one of the best gadgets I have ever purchased, and well worth the cost. I have 5 devices to control - Sharp TV, DirecTV receiver, Sony DVD player, Yamaha A/V receiver, and a Roku HD web tv box. The Harmony One sets up multiple devices for any type of viewing with the push of one button. All controls for each individual device are available on the LCD display, if needed, and may be customized, and rearranged. The online programming system is fantastic. It even allowed me to add a time delay in changing the input select on my TV, that was needed on power up. You have to be willing to spend a little time with your computer to tweak the settings for ideal operation, but once set up, it works beautifully.

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Meh

Written by: Anonymous from Baltimore, MD on January 28, 2010

I'm gonna give it 3 stars so people read this. The remote works well, but I was ultimately disappointed. I was able to get it to do some pretty complex stuff and the device programming is really quick due to the computer hookup, BUT ... there are a lot of butts....
The software is absolutely HORRID. Nearly to the point of being unusable. I understand the whole web interface part of it, but the remote is made to be 'action' driven, meaning that you make a series of macros, or events in which it performs tasks for you. The only problem with this is that it trys to think too much for you not just let you tell it what you want it to do. The wizards approach strikes again. Your average joe would probably be extremely frustrated with this device.
This brings me to the next big issue. You can't reorder this and it just randomly moves around your devices so you have to scroll around to find them whenever you need to use one. EXCEPTIONALLY irritating.
It also pretty much will take you half a day to setup...which I was not anticipating. Half a day if you don't do anything real fancy. I think if you have a home theatre with x10 or something....you might spend the rest of your life setting this remote up. If it had better software it would be a 6 out of 5. With the junky software it is literally mediocre.
In summary, "as advertised" don't expect to be impressed. You might be disappointed a little for the price.

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Beware of "warranty"

Written by: Patrick from Denver, CO on January 27, 2010

Yes, this remote is absolutely sweet. I even found a work around for the PS3 using an add on USB dongle. I had my remote for less than a year when it was knocked off the couch at a distance of about 3', striking my hard wood floors. The LCD screen broke and I am now able to see only 1/2 of the screen. I contacted Logitech and advised them of the situation, thinking that surely for $250, this would be covered in the first year. Nope. I was told that not only will they not offer me a replacement but that they do not do repairs. Unbelievable! After scouring the internet, I have found similar incidents with other extremely dissatisfied customers. Please be aware of Logitech's lack of customer service, especially if you have kids, a dog, are clumsy, or actually plan on using your remote to watch the average 4 hours a day that a majority of Americans watch.

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Worth the Investment

Written by: Anonymous from St. Louis, MO on January 23, 2010

I bought this as a gift for my father. He has several compontents and several remotes to go with each. This made operating his system very easy. This is, hands down, the best universal remote I have ever seen in action.

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Logitech® Harmony® One

Written by: Curtis from Jacksonville, FL on January 19, 2010

Excellent remote if you have a component system that requires you to turn off and on various items to watch movies, tv, music, etc... Easy to program using a computer and/or the original remote to the product. If I had to name any one thing that I do not like is that the battery life isn't as long as the previous model remote that I owned.

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Best A/V purchase for the buck I've made!

Written by: Kim from Springville, UT on January 9, 2010

The Harmony One remote arrived two days ago; although this item was out of stock for a couple of weeks, with the sale price, it was too good of a buy to pass up. After installing the software and following the straightforward set up instructions, I programmed the unit and tried it out. First time, everything worked exactly as I hoped it would. My system consists of a Sony HDTV, Yamaha A/V receiver, Panasonic blu-ray player, and 5.1 speaker system, so nothing terribly complex. But the ease of use is amazing - within an hour, I had put away my other remotes. My wife wants a system where she can watch a DVD or blu-ray and push one button to get everything up and running. This unit does exactly that. No fuss and no problems. I enjoy the simplicity myself. This was my first purchase from Crutchfield, but I plan to purchase other products in the future - they were very friendly and professional. For the little money I spent, this product has already transformed the way we access home entertainment. Thanks to all!

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Worth Every $.01

Written by: Anonymous from Orlando, FL on December 22, 2009

My beloved URC MX500 remote that I've used for almost 10 years died a few weeks ago. I didn't think I'd find a replacement that would be able to replicate the intricate programming for the devices in my home theater, or would feel as good in the hand. I was wrong. The One has proved to be a more than capable replacement. I can do things with the One that I could never do with the MX500. As a self-confessed geek (and software engineer), I love the level of control that can be programmed into this device. My family just loves how easy it is to use. Highly recommended after 1 week of use.

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Expectations Exceeded

Written by: Anonymous from Peoria, AZ on December 20, 2009

After seeing a commercial for the Harmony Remote, I was a little more than intrigued. Although I've had less than desireable results with so-called "universal" remotes, I thought this one deserved a bit more investigation. My biggest concern was compatability with my Bose Lifestyle System, as Bose is usually very secretive regarding their source codes.

I began my research with Logitech's web site, where they have a tool to check compatability for my components. After seeing that all my components were in fact compatable, I started checking out reviews. Finding that most users were very happy with their remotes, I then began looking for the best deal. Crutchfield got my business (again) by having the lowest price at the time including shipping.

Programming the remote couldn't be any easier, although your computer (with an internet connection) needs to be near your entertainment system, plus you'll need an available USB port. I installed the software on my laptop, which connects via a wireless router.

After inputting the makes and models of my various components, the program searched for the proper codes and communicated them to the remote. I did have to change one setting on my Bose system to make it totally compatable, plus I had to place my BluRay remote and my Satellite remote end-to-end with the Harmony so that they could communicate with each other to complete the final setup.

Everything works as promised. I highly recommend the Harmony One.

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From 4 remontes to ONE

Written by: Juan from Austin Texas, Go Horns! on December 18, 2009

Nice remote, fits nice in the hand with nice weight to it. With one button it will enable an "Activity" that will turn on the appropiate componenets and inputs. Easy to setup, it has a rechargeable battery than can be replaced when it fails to charge, and comes with a recharge base. Websites out there with icons for the harmony one remote for channel labels.

Gripes:
1) Occasionally shuts off components that are already on when switching to a different activity. Easily fixed with a couple of more button taps.
2) I haven't figured out how to remove buttons that I have no need for. Nice to reduce screen paging.
3) Numberic keypad is hard to use with only one hand, hard to balance.

As far as the comment about logitech not having a repair facility, there is not much you can repair on a remote, look on the web for parts and do it yourself. I am sure if you had an issue covered by warranty you'd get a new one instead of your original repaired one.

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Logitech® Harmony® One

Written by: tim from West Point, MS on November 28, 2009

I purchased this remote last year as a Christmas gift for my father and mother. I wanted them to have a remote that was easy to use and would operate all their audio/video components without much effort. The functions of the remote are great and it is easy to operate once you get it set up from your computer.

The only issues we have had with this remote is on ocassion, it would lock up and not operate. I would then have to connect it to my pc and go thru the set up process again. After this, it would work as it should.

Almost one year after receiving the remote, my father accidently sat on it and the touchscreen cracked. The integrity of the remote did not fail but the screen is no longer viewable. I contacted Logitech about repairing the remote and I was notified that they "do not have a repair facility".

Beware if you buy this remote as you will not be able to get it repaired should something happen to it accidently. This remote performs as it should but I personally do not like something that I can't send off to be fixed. This will deter me from purchasing a product from a company that does not have the ability to fix what it makes and sells.

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The Best of the Harmony Remotes

Written by: Robert from Troy, NY on November 23, 2009

The Harmony One looks great, feels great, and is easy to set up and customize. This remote has a nice cradle to set the remote down in so it can recharge. A new Harmony 700 has come out from Logitech, but beware. The Harmony 700 has no recharging cradle base. For 50 dollars more buy the Harmony One! P.S. it should have the updated drivers to download for Windows 7 soon.

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Logitech® Harmony® One

Written by: Keith from Watertown, NY on November 8, 2009

Best remote I've ever used .... makes everthing EASY!
Unit was EASY setup via Logitech website ...EASY to use ...EASY to update ....
and my wife is no longer afraid of my AV System!

A GREAT buy for anyone looking to upgrade a universal remote!

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Harmony One ROCKS!

Written by: Chris from Twin Falls, Idaho on October 9, 2009

I've been using Universal Remote's MX500s for years. I hadn't looked at
other universal remotes until I got my father (77 years old) to replace his old
TV with an LCD TV and home theater system. As he wanted to be able to
watch satellite TV, watch local digitals, DVDs, VHS and listen to his old CDs,
he was overwhelmed by all the remotes. I got him an MX500 but after 10
phone calls a day for two weeks and mounting frustration, it was apparent
this was too complex a device as well...
I had heard good things about the Logitech Harmony One on the A/V
forums so decided to give it a try. What a piece of kit!!! Easy to set up and
very flexible. No "technical support" calls from "Dad" in 2 weeks! The
Harmony One is so cool that I bought one for my family (or was it myself?)
as well. HT, DVD, XBox, Wii and iPod dock all made simple. Thanks
Logitech!

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Logitech® Harmony® One

Written by: Ryan W from Chicago, IL on September 24, 2009

Although its a little pricey, there is little to find wrong with this remote. There are very few people who would actually need RF support (there is no RF support on this remote). Doesn't effect me, and it works great!

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Logitech Harmony One Remote

Written by: John from Ellicott City, MD on September 16, 2009

I purchased the remote because my wife struggled to switch between the television, DVD player and home theatre system. The Harmony one remote by Logitech solved that problem with ease. The remote was easy to program via USB cable and the software installation was very straight forward. Now my wife switches between electronic devices with the touch of the remote screen. The one operational issue that would improve the remote would be a DVR button. Instead to operate the cable set top box DVR you have to go through the menu function and scroll up to the DVR function, highlight it and press the OK button to operate the DVR function. The remote should have a DVR button similar to the MENU or GUIDE buttons.

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Truly Universal

Written by: Sam from Roanoke, VA on August 5, 2009

The "universal remotes" that came with my TV, DVD, AV Receiver, etc., were
never able to "do everything for everything." I had four "universal
remotes." The Harmony One, however, does it all. It has a very solid, high
quality feel, sleek design, and easy setup. The "Activities" feature is a
dream come true... one button press to change settings on every device at
the same time. Now, I can switch from watching TV to playing a Blue Ray
with just one press. I also have access to device specific buttons, such as
the "setup menu" on my TV. The Harmony One provides every button on
every remote. The Touch Screen controls are so cool, even my teenage son
thinks it's awesome. The Web based setup is easy to use, but be sure to
know your device model numbers and how they are connected
beforehand. The ergonomics of the remote's contours are not ideal for my
hands, but it is still comfortable to hold and easy to use. The power cord
for the charging cradle could be a little longer, but I only mention it
because, hey, nobody's perfect. Yet, the Harmony One Universal Remote is
as close to perfectly universal as I have ever seen.

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Logitech® Harmony® One

Written by: Ellis from Waterbury, CT on August 3, 2009

With a 47" LCD TV, a Video Receiver, a DVD player, a VCR and Sattelite TV, I needed 5 remotes and much knowledge of my system to operate it. My wife couldn't do it and I was very frustrated with the five remotes. Enter the Harmony One remote. It does almost everything that the five did before without all the remote switching. One command and you are set up for what you want. It couldn't be easier. Also a big plus is the charging cradle. The remote is always where you can find it and never needs a battery change.

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LOGITEch Universal Remote One

Written by: Anonymous from SAvannah, GA on July 19, 2009

This universal remote is a nice convenient equipment for my system. But this was my first universal remote and I think for that reason it took me a while to do the set up. I am not sure if the remote itself can fix or learn some of the functions for each component of my entertainment center without having to plug it in to my computer. This is however a learning experience for me to try to have the remote learn about the functions of my system.

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Great Remote

Written by: Rodney from Aldan, PA on July 15, 2009

First of all, Crutchfields service was excellent as always. When this remote arrived I opened the box took out the remote and programmed it in about a half hour. Harmony simply transferred my information from my older Harmony remote. The remote works as advertised. Two things you need to know. One, a touch screen remote will require you to look at it once in a while to operate touch screen options. Two, this remote will light up as soon as you pick it up. This is a great feature, but the sensor inside rattles slightly which caused me to send it back. Crutchfield allowed me to keep the first one until the new one arrived. The second one also rattled at which time I called customer service. The representative informed me about the internal sensor noise being normal. Once I understood that, I sent one back and kept the other. It has been working great. The rattle is not annoying, I was just afraid something loose might cause damage to the electronics inside. I am only mentioning this so no one else sends one back for no reason. I don't think you can find a better remote. Just like my previous Harmony, this one ( no pun intended) has replaced six remotes. This is the remote to buy.

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My Wife was grinning it was so easy!

Written by: nathometheatre from Garland, Tx on July 3, 2009

I've owned much more complicated (and more expensive) remotes in the past that had macro functions (including the lights, ceiling fans etc...) that were still somewhat intimidating to work. Especially for my whole family. After playing around with the Harmony One, and its ability to add all my components via Logictechs' easy set up program via the included usb cable and the internet, I was sold. None of my other remotes were this easy. The WAF (Wife Approval Factor for you newbies to home theatre) is very high! After many attempts to sell her on the ease of use with other remotes, it was hard to even get the opportunity to show her how easy this remotes functions are. After a few seconds she was grinning ear to ear, saying, "it cant be this easy"!
A few days later, she shouted across the house "I told you it wasn't as easy as you made it sound!". I asked her if she tried using the "HELP" button, and ofcourse she hadn't. So I proceeded to have her remain in control with the remote in hand and told her that anytime she has an issue to use the help button. She did, and asked me "How does it know how to do all this?". I smiled and said lets not go there. Just use the help button when something doesn't turn on or off. I never thought I'd have a remote that would please my Wife. Thanks to Logitech and their intuitive thinking, this is the best remote I've owned to date.

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Nearly perfect remote

Written by: Charles from Rockville, MD on July 3, 2009

This device makes the use of a complicated A/V system simple. Our system has many components and prior to the Harmony One, it was a major undertaking to switch from one to another. In fact, sometimes my wife just gave up. Now it's easy - one touch and it's done. It's not perfect, though. It's very difficult to set up unless you call Logitech who will walk you through it. I dread the day I have to reprogram it due to some glitch because Logitech phone support is only available for a short time after purchase. Though the remote is perhaps cheaper elsewhere, it's worth the extra cost from Crutchfield to get their excellent phone support.

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Incredible Remote!

Written by: colarik from Macedonia, Ohio on July 2, 2009

I can not believe how easy this remote is to program and use. In less than a half hour all my devices were functioning. Then the fun begins. The software allows you to fine tune all the buttons. You can change the button text and the sequence in which the buttons appear on the screen. You can also remove buttons you know you will never use.

Do not sell short the ergonomic features of this device. It fits perfectly in the palm of your hand and the backlit buttons make it very easy to use in a dark room while watching a movie.

I trained my daughters and wife on how to use this remote in less than a minute. It's really that easy. You just press a button such as "Watch TV" or "Watch DVD" and all the appropriate devices are turned on and set accordingly. It just does not get any easier.

Highly recommended!

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I LOVE IT!!!

Written by: Kathryn from Lower Macungie, PA on June 25, 2009

After the initial frustration of trying to use this with my Macs, I remembered that I still had a PC.. I was able to enter all my model numbers and set up my entire home theatre system. The extra remotes are now in a drawer and I am in techno-geek heaven! This is a marvelous remote, and I have already recommended it to anyone who will listen.

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Logitech® Harmony® One

Written by: David from New Orleans, LA on June 2, 2009

This is the first universal remote I've owned that actually simplifies the use of my home-entertainment center. My spouse and three children love the touch-screen features such as "watch TV" or "listen to CDs." It was easy to get the remote up and running to about 90% of desired operation. The last 10% took more time learning and using the included software. I'll probably keep tweaking it for months. I'm impressed with both the ease of initial set-up and the degree to which the remote can be customized. The glossy black finish and industrial design are first-class.

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Best. Remote. Ever.

Written by: Derek from Boca Raton, FL on May 26, 2009

I love this remote. I had a Harmony 670 for the last few years and figured it was time for an upgrade with new component system.
I have AT&T Uverse, and it took a few runs back and forth to get all the commands dialed in; however, now it works perfectly.
There are now 5 remotes in my drawer, and one nestled in it's sharp-looking recharging station when not in use.

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Why would you want so many remotes?

Written by: specials from Staten Island New york on May 14, 2009

I have just rececently purchased the logitech universal remote control, and
found it not only user friendly, but so useful for so many things. This remote
control is so easy to set up on line, and it controls every type of function on
the remotes you currently use! On my onkyo receiver it even controls the
bass and treble! Trust me buy it you will have no regrets. It has a great
rechargeable cradle so you will never have to buy batteries again. Last but
not least team crutchfield always the best a1 in customer satisfaction. I
have been a loyal customer for more than ten years and have got to say
team crutchfield never dissapoints always courteous and knowledgable
Thanks crutchfield.

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Outstanding remote

Written by: HymesSE from Kingston, NY on May 2, 2009

I don't write reviews on things that I buy, but I have to with this remote. It is the best remote that I ever had. I have 5 remotes and could not just use one or two to run every conponent. Both my wife and I hated having all these remotes around and at times picking up the wrong one to use. I had another universal remote, but had problems programming it. With this one, I had the name and model number of my 5 componets and it took me less then 30 minutes to set it up. I have a sony remote that was not recognize and I had to manually program it, but it was easy and fast. I didn't like the fact that it calls a Blu-ray player a DVD player. My wife loves the fact that she can now come down and watch TV, watch a movie, or listen to music with having to do nothing but push a button to get the properly conponet to come on. We also love the fact that we can pust the off button once and all components goes off, so now we don't get up in the morning and realize that we left something on. Also love the charging unit, I always hated buying batteries. Being albe to edit your menu is yet another great factor.. This remote (Harmony one) is worth the money spend.

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Best remote ever

Written by: Trever from Ladera Ranch, CA on April 26, 2009

I have had all kinds of universal remotes. This is by far the best I have had. The best feature I likemis the help button. If a device does not turn on all you do is hit the help button and it walks you through the proccess and gets everything shut down.

This is a top notch remote and worth the money.

Trever

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Great Product

Written by: Doug from Deer Park, Tx on April 21, 2009

Easy to setup. The inherent help feature is great. My wife just loves it. I currently have an LCD T.V., Sony Surround System & a Digital Cable Box. This remote operates as advertised, it will do ALL the switching for you and anyone can use it. It will even learn functions too from any of your multiple remotes. I would not be concerned to add any entertainment device to this remote. The supplied disc with online setup is a breeze.

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Great product

Written by: Jim from AZ on April 16, 2009

I upgraded to this remote from an earlier version that was three years old.

It was easy to set up and is far more advanced in its ease of use once you spend the time to set it up.

I was using it just 20 minutes after getting it fully charged.

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Nice Upgrade!

Written by: dalebesh from Clovis, CA on March 30, 2009

I like the form and feel of the One. The buttons are a marked improvement over the 880 I had. But it shares the same ease of use and ability to program, range and convenience of the 880 (as well as most Harmony remotes).
The charging cradle is a vast improvement over the older models.
My only complaint is the touch screen. It works as it should, but I found a little difficulty adapting to it, with regards how much pressure to use.
The graduated sensitivity steps certainly help in that regard.
Overall, it's one classy remote with excellent software and customer support thrown in.

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great

Written by: Jeff from Medford, Or on March 19, 2009

Great product, it really does it all. I no longer need 8 different remotes, I only have to use the one now.
Thanks for everything.

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Buying My 2nd One Today

Written by: Michael from Monroe, CT on March 19, 2009

Looking back ten years, I can't think of another product I've purchased that has met and exceeded my expectations like this remote. The online programming and support is world class. I am back on Crutchfield's site this morning to buy a second one--and that is the most positive recommendation I can give.

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Worth every penny!

Written by: wardell from charleston,SC on March 12, 2009

I had 6 different remotes spread over the den. I'm now down to 1 remote.
to watch TV I press 1 button labeled "watch Tv" and it turns on the TV,
dvr,surround sound receiver and we are watching TV. What a relief! Great
product. I have other universal remotes that was so confusing to program
that they are still sitting in a drawer, unused. The web based programming
is quick and easy. Love this product!!!

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Best yet for the $

Written by: Don from Portland, ME on February 24, 2009

After a early bad experience with the original Pronto, I have used separates until now. This is the first all in one that seems to bridge the gaps between complexity, user friendly (read users of all levels) capability, and reasonable cost.

Easy set up, customizable activities, this has it all.

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The best remote I've ever had

Written by: Big P from Fort Collins, CO on February 20, 2009

Adding this to my home theater system was the best thing yet. The overall
simplicity of set up and smooth operation is amazing. Having control of all
my equipment at my finger tips without a pile of seven remotes on the
coffee table is not only a major relief but a super convenience. I highly
recommend this remote to anyone with two or more remotes needed to
operate their home theatre system.

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Tip of the Iceberg

Written by: Brandon from Las Vegas, NV on February 12, 2009

I must admit, I was just a bit skeptical ordering such an expensive remote online opposed from the local big name electronics store. I have now thoroughly enjoyed this remote that I purchased from Crutchfield and man am I impressed. It has made things extremely simple for my girlfriend to control my home theatre system where as prior to this purchase, I had 6 remotes and written out instructions for her to frustrate over on a daily basis. The features listed for this controller are only the tip of the iceberg to all what is provided to a fortunate user. Enjoy the simple life! :)

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I Love my Harmony One

Written by: Ray from Schwenksville, Pa on February 11, 2009

If you are tired of three or four remotes on your coffee table then the Harmony One is the answer to your prayers.

I have had mine for two months now and I love it and so does my wife.
Five remotes on the table drove her nuts and now there is one. More importantly she does not use this equipment often enough to be able to easily control it with the assorted remotes. Now she picks up the Harmony one selects an activity (watch tv,watch a dvd, etc.)and the rest takes care of itself. She is actually telling her friends they need one of these and she's no A/V phanatic.

In fact the other day my dog bumped the touch screen with her chin (apparently selected watch a dvd) and the tv and blue ray player turned on and a movie started playing. That's right, my dog can use the Harmony One.

Basic setup is quite simple and straight forward. I configured mine to handle every last button and function on all remotes and equipment and that was not bad either. A little tricky but basic setup covers probably 98% of features and the last 2% are probably not used by most people and if so only rarely.


Bottom line, I absolutely reccomend the Harmony One, it is an outstanding piece of equipment.

And of course any time you do business with crutchfield you are going to be a well satisfied customer.

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Harmony One

Written by: Cary from Omaha, NE on February 11, 2009

This is a brilliant product. It installed easily on 64-bit Vista and after running the programming routines for my six devices, everything worked flawlessly. Unlike all the other universal remotes that I'm aware of, this one doesn't require you to remember which key maps to which function or device. The touchscreen labels read exactly as they do on your device's original remote so everything is context sensitive. If something doesn't turn on for some reason (usually because you weren't pointing the remote at it) just press Help and it will fix the problem right away. This is great! It even provided me with a remote for my CD turntable. What's cool about that is that my turntable didn't come with a remote of its own!

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Outrageously Cool Remote

Written by: Steve from Tampa, FL on February 8, 2009

This thing rocks! I have a Receiver, and that remote isn't worth a teaspoon of old spit. The Logitech works all my equipment, I can customize the way I want it to work, and it delivers on every promise. There is one feature I didn't know it had: It knows when you pick it up... pick it up, and it lights up. COOL! No fumbling for the 'Light" button in the dark.

Setup could not have been simpler, and the soft white light on the cradle lets me know where it is. And the "Help" feature is really out of this world. I absolutely love this thing! How have I ever used an AV system without it?

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Logitech® Harmony® One

Written by: west100 from Westchester, NY on February 8, 2009

Just like everyone else who has new Digital equipment in there homes now can say goodbye to all remotes but One, the Harmony One.

When I installed the program to the PC and hooked the Harmony One to the USB, you are guided thru the set up of each device. Within less then a one hour I was controlling my TV, Receiver, Blue Ray and CD without any problems. What makes the Harmony One so special is that you can customize the remote buttons locations on the Harmony One display as well as the name of the control buttons i.e File to DVR.

The Harmony One has a very good Service Dept. They responded to what I thought was a problem with the charging tray. The light of the device went out and the remote was very hot to the feel plus there was a hot spot on the display. Customer Service was going to send me a new Harmony One, but the the problem was the remote was not fully in the charging tray.

I think my wife bought this more for herself then for me.
Thanks Harmony One for making it easy to enjoy our new audio and video equipment.

Thanks CRUTCHFIELD for quick shipping and secure packing of the device.




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Great product with a few drawbacks

Written by: Anonymous from Bethel, AK on February 7, 2009

I have had the "One" for almost two weeks now and have found that this works as well as can be expected. I have a multitude of devices which are
a TV/DVD, Receiver, DVD player, CD player, Cable box (Motorola), another regular TV and VHS player. I also have a VHS/DVD recorder combo with an
extensive amount of control buttons. I was skeptic about the "One" being able to control all of its functions, but I was happy to see that it had all of
the features of this combo as well as to be able to control every other one of my electronic equipment.

There are a few drawbacks though. First, I found that there is a slight delay when pushing a button before it changes a channel, menu button, etc.