Name: Viper VSM350 SmartStart GPS Module
Brand: Viper
SKU: 607VSM350
Rating: 5 (3 reviews)

Connect with your car's remote start system by phone or watch and the SmartStart App

Viper's VSM350 SmartStart GPS Module lets you use your smartphone or similar device to locate, secure, and start your vehicle, and much, more. Once you're connected to the Cloud via the Viper SmartStart App you've downloaded to your device, you'll be able to lock and unlock your doors, pop the trunk, or start a car equipped with a compatible Viper remote start system. SmartStart GPS can even alert a nervous parent when the vehicle's not in the right area or traveling too fast. If your device has internet service, you can communicate with your car and can control many of its functions remotely, even if you're hundreds of miles away.

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Connect with your car's remote start system by phone or watch and the SmartStart App

The VSM350 uses Verizon CDMA/3G technology to communicate with the Cloud, giving you wide national coverage, fast response times, and low power consumption anywhere in the United States (no service in Canada).

The Viper SmartStart GPS Premium service plan

First, you'll need to purchase a 1- or 3-year subscription to Viper's SmartStart GPS Premium service plan in order to take advantage of the features SmartStart has to offer. The plan's most valuable and reassuring feature is membership in the Viper Motor Club, which entitles you to free roadside assistance, 24 hours a day, 7 days a week, every day of the year — a great feature if you need towing, a new battery, or a tire.

GPS features

The SmartStart GPS app can show you your car's location and alert you if it leaves a designated location. The app can display your vehicle's speed, and alert you if that speed gets too high. With one click, Social Media Check-in lets you share your parking location with your Facebook friends. When you upgrade to the GPS Premium Secure service plan, you can set up a SmartFence around your car that alerts you if the car leaves that area, and create a HotSpot that alerts you if the car enters a forbidden zone. SmartSchedule, another feature in the Premium service, sends you behavior-based reminders when it's time to start your car, taking into account your commute time and outside temperature.

More interactive features

The Viper SmartStart app displays a background image that shows you what the weather's like at your location. For your peace of mind, the Vehicle Status screen shows you whether your car's locked, armed, running, or has a door open. If anything disturbs your car's security system, SmartStart will send an alert to your phone and a text message with the details of the occurrence. Every time you use your phone to lock your car, the SmartPark feature remembers where you parked. To return, you press "Find My Car" and SmartPark shows you a map to your car accompanied by any helpful notes or photos you stored there.

Like a lot of security systems, the Viper SmartStart also includes a panic button, so you can set off an alarm in case of an an emergency. Two auxiliary channels allow you to turn on the dome light, open the windows, or control other additional actions. The Parking Meter keeps track of the time remaining on your meter, alerting you when it's time to feed it more coins.

"Open SmartStart, please"

That's right. Some smartphones with voice command capabilities let you gain access to SmartStart verbally from wherever you are, as long as you have phone service. SmartStart works with most iPhone, iPad, and iPod Touch devices, select Android devices, as well as Apple and Android smartwatches. The Home Control feature even allows you to access and control your Alarm.com-powered home security system from your smartphone, so you'll know your home is safe and sound while you're away.

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Product highlights:

displays your location, your vehicle's speed, and customized GPS alerts
compatible with iOS (4.3 or later) and Android (SDK 1.6 or newer) devices
not compatible with BlackBerry devices
works with most Viper, Directed, and Python remote start systems
requires a SmartStart GPS Premium service plan ($99.99 for 1 year, $239.99 for 3 years)
plan connectivity managed via the Directed Cloud Services (DCS) network linking your car, the SmartStart App, the Internet, and your smartphone
interface managed with the Viper SmartStart app downloaded to your device (available free from the iTunes® App Store or the Android Market site)
uses CDMA/3G network technology (not available in Canada)
features include lock/arm, unlock/disarm, remote start, trunk release, panic button, and 2 auxiliary channels
all service plans include free membership in the Viper Motor Club with 24/7/365 roadside assistance
features SmartAlert, Vehicle Locator, Speed Alert, Lock Down, and Low Battery Alert
SmartPark feature shows you where you parked
Social Media Check-in shares your parking spot with friends
Parking Meter keeps track of how much time is left on the meter
Home Control connects to your Alarm.com home security system
GPS Premium Secure plan adds SmartFence and HotSpot location alerts and SmartSchedule car-starting reminders
module dimensions: 4-1/16"W x 2-1/16"H x 13/16"D
warranty: 1 year
MFR # VSM350

What's in the box:

Viper VSM350 SmartStart GPS Module owner's manual

VSM350 SmartStart module with attached 5" harnesses
3' Power/ground harness with in-line 3A ATO fuse and 2-pin plug
6" 3-way harness with one 4-pin plug on one end and 3 plugs on the other end (brown 4-pin ESP plug / black 3-pin ESP plug / and a white 4-pin D2D plug)
3' Extension cable (4-pin plugs on both ends)
Quick Reference Guide
Quick Reference Install Guide
Warranty sheet
Serial number sticker

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3 reviews

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Researched by Crutchfield's Russ B.

The Viper VSM350 SmartStart GPS Module replaces these items:

Product Research

Features

Overview: The Viper VSM350 SmartStart GPS module allows you to operate specific functions of your SmartStart-ready car security or remote start system from your smartphone. SmartStart operates nationwide using Verizon CDMA/3G technology. The SmartStart app is compatible with iOS devices (iPhone, iPad, iPod touch) with iOS 8.2 or later, and Android devices with OS 2.0 and up. SmartStart is also designed to work with Apple Watch and Android Wear devices. A service plan is required to operate SmartStart.

Note: If you do not need GPS capability, please see the Viper VSM300.

Voice Commands: The Viper SmartStart app for Android (v4.0.6 and later) now supports voice commands. Currently the three supported commands are start my car, lock my car, and unlock my car.

Multiple Vehicles: SmartStart modules can be installed in multiple vehicles, and you can control each one on your smartphone. A screen on the app lets you choose which vehicle you want to control. The SmartStart module can be controlled by multiple phones, as well. This is helpful for families with multiple vehicles and multiple phones.

Basic Functionality: With SmartStart, you can use your smartphone to pre-warm your car's cabin in the winter, pre-cool it in the summer, lock/unlock the doors, arm/disarm your alarm, and locate/track your vehicle. Your vehicle responds exactly the same way as it does when using the alarm system's remote control, with audible and visual confirmations. Using your device, you can perform the following commands, which appear as icons on the touchscreen:

Lock: Locks the vehicle and sends a confirmation message.
Unlock: Unlocks the vehicle and sends a confirmation message.
SmartStart: Remote starts your vehicle and sends a confirmation message. The vehicle stays running for the programmed run time (default is 12 minutes). Starting your vehicle with the app now requires a swiping action. This eliminates accidental remote start commands.
Trunk: Tapping the icon once opens a dialog box, asking you to confirm the command (Yes/No). If you tap "Yes" the trunk opens the trunk and a confirmation message is sent.
Panic: Activates the panic mode for 30 seconds. You can tap the icon again to turn off. (This feature is used to attract attention if you're in a threatening position. It can also be used as a car finder.)

GPS-related Features: The VSM350 adds GPS capability to your SmartStart module, giving you several extra features:

Car Location: You can use SmartStart to locate your car. Whether you have forgotten where you parked (SmartPark), or you're checking to see where your son or daughter has driven your car, SmartStart will provide an accurate location. You can also pass along your car's location to others, as a meeting place, or if your spouse is going to use the vehicle.
SmartFence: You can set up a perimeter around your vehicle and receive alerts if it leaves the designated area.
HotSpot: You can designate a specific area as a HotSpot, and receive an alert if your car enters that area.
Curfew: You can designate time frames and curfews for notifications.
Speed Alert: Lets you know if a family vehicle exceeds your specified speed setting.
Lockdown Alert: You receive notification if your vehicle is moved without your permission.
Social Check-in: You can text or email your car's location just by pressing a button, or check-in on your favorite social network.

Virtually Unlimited Range: SmartStart works over the 3G cellular network, giving you virtually unlimited range anywhere in the United States. As long as your vehicle is in range of a GSM cellular signal and your phone has a 3G (or better) signal, SmartStart will work.

Service Plans: SmartStart hardware is an "always on" connected device that communicates over a cellular network. Just like a smartphone, SmartStart requires a service plan to communicate over the network. With the SmartStart GPS module, you will need to purchase a GPS Premium Service plan of your choice of 1-year or 3-year plans. Not only will you receive the basic SmartStart features (remote start, lock/unlock, and provide 24-hour roadside assistance through Viper Motor Club), you will also receive special GPS-related features.

The Viper VSM350 SmartStart GPS Module replaces these items

Viper VSM300 SmartStart Module

Connects your smartphone or smartwatch to your remote start system

6 reviews

works with iPhone, Android, and Blackberry devices and a Viper remote start system
connectivity managed via the Directed Cloud Services (DCS) network linking your car, the SmartStart App, the Internet, and your smartphone
Viper Motor Club roadside assistance included with service plan

Viper VSM250 SmartStart GPS Module

Connects your Apple or Android smartphone to your remote start system

2 reviews

works with iPhone and Android devices and a Viper remote start system — displays your location, your vehicle's speed, and customized GPS alerts
connectivity managed via the Directed Cloud Services (DCS) network linking your car, the SmartStart App, the Internet, and your smartphone
Viper Motor Club roadside assistance included with service plan

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7 questions already asked

I have a SmartStart vsm200 currently installed in my 2013 Hyundai Sonata. I'd like to upgrade to the newer 3g model. Can I simply swap out the modules or is it more involved than that?

michael Dec 19, 2018

1 answer

Because you already have a "SmartStart" capable system it should just be a simple replacement of the module. For additional assistance and personalized recommendations, feel free to contact us directly by phone or through our online chat service: https://www.crutchfield.com/support/ContactUs.aspx

ryan Dec 28, 2018 (Staff)

I have a 2014 F350 platinum addition with factory remote start, is there anything thing else I would need to get other than this item to be able to start my truck from my phone?

tim Dec 15, 2017

2 answers

You need to buy the auto start system or the alarm system with auto start . There is a new alarm with auto start that they don't carry. The difference is the remote is totally different and the mile range is longer then the one they sell and there two ports for motion sensitive one for the glass and one for the window. I wish i would of got that system. They told me that i have the lastest system in which i don't i had to tell them that after i got it install. But the f350 is the lastest model.

moeleek Dec 22, 2017

You can check to see if this will fit your vehicle by using our Outfit My Car tool: http://www.crutchfield.com/car/carselector.aspx For additional details on fit or installation please contact an Advisor by phone (1-800-324-9695) or online chat. They will be able to pull up your vehicle and give you the details on if this will fit and what you will need for an installation in your vehicle.

kristina Dec 22, 2017 (Staff)

Have 2018 Camry XSE. Will this alone work or do I need something else?

darryl Aug 25, 2017

1 answer

You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see if this will integrate. If it does not, then they will also be able to discuss other options with you.

kenneth Aug 26, 2017 (Staff)

I have an 02 ford f-250 with a diesel engine is there any way to make the glow plugs run before the truck starts to crank?

jacob Jan 19, 2017

1 answer

Yes sir you can. There is a programmable delay on the start feature. I have this on my 05 Duramax with a 15 second delay. Works like a champ.

brandon c Jan 20, 2017

Will this fit my 04 f250 6.0 diesel?

cody Jan 14, 2017

1 answer

For additional details on fit or installation please contact an Advisor by phone (1-800-324-9695) or online chat. They will be able to pull up your vehicle and give you the details on if this will fit and what you will need for an installation in your vehicle.

kenneth Jan 16, 2017 (Staff)

I have a compatible Viper system in my car. I have heard that this has to be activated by an authorized Viper dealer before it will work. Is this correct,or can I call Directed and have it activated?

brian Sep 05, 2016

2 answers

I had my installed by my favorite installer (not an authorized dealer) and was able to get it all working fine with a phone call to Directed.

brandon c Jan 20, 2017

If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: http://community.crutchfield.com. Or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/.

kristina Sep 09, 2016 (Staff)

Is this all that I need to start my car with iPhone?

lisa Feb 13, 2016

1 answer

This will depend largely on your vehicle. For details on installation please contact an Advisor by phone (1-800-324-9695) or online chat. They will be able to pull up your vehicle and give you the details on what you will need for an installation.

kenneth Feb 13, 2016 (Staff)

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