About the Crutchfield Outlet Store
The Crutchfield Outlet Store is your source for great deals on closeouts, factory-refurbished gear, and open-box items from our customer returns.
We’re confident that these products will bring you the consistent enjoyment, quality, and reliability you've come to expect from Crutchfield, at very attractive prices.
All items are covered by Crutchfield’s 60-day money-back guarantee. Here are the details on the different types of Outlet merchandise:
Our returns-processing technicians thoroughly inspect and test all returned product to make sure they’re in good working condition.
They make sure the products are complete – including all parts, accessories and owner’s manuals. The manufacturer’s warranty applies.
Scratch & dent
These are open-box items that have minor cosmetic damage. They may be missing non-essential accessories. In some cases the manufacturer’s accessories have been replaced with generic equivalents.
Here's a look at some typical scratches and dents. The manufacturer’s warranty applies.
New merchandise is factory-sealed and covered by the manufacturer's warranty.
Refurbished items come with all original manuals and accessories. A manufacturer's warranty applies, but it may be different than the usual new-stock warranty.
Outlet items may be missing the necessary documentation to qualify for rebates.