Holiday shipping estimator
- Most orders received by 5PM Eastern Time Monday - Friday ship the same day.
- You can track your shipment using your last name and billing zip code.
Unlike many Internet retailers, we stock nearly everything we sell. Most of the thousands of products we sell are in stock and ready to ship when you place your order. Shipping is free for orders over $35, and it costs only $6.99 for orders under $35. Merchandise total must be over $35 for free shipping offer.
Every year, Crutchfield's Distribution Center employees process hundreds of thousands of outbound shipments. They take great care to see that your package arrives on time, complete, and in good condition.
And for orders under $35, our shipping charge is only $6.99.
Delivery time for standard shipping to any of the 50 U.S. states or Puerto Rico is 1-3 business days (View Estimated standard delivery map).
Saturday, Sunday and national holidays are not considered business days for delivery purposes. If your billing address is a P.O. Box, please include your physical address as the ship-to address for faster delivery.
Quicker shipping options are also available for most items, including next-day and 2-day air delivery. Shipping upgrade options and costs vary — select your preferred upgrade during the checkout process or call for more details. Not available for large or heavy items requiring special shipping or items shipping directly from the manufacturer. Please allow extra time for delivery to remote addresses.
Most orders are delivered to APO/FPO addresses and U.S. territories other than Puerto Rico via Priority Mail for our standard shipping rates. Allow extra time for delivery.
Large or heavy items, including most TVs, require freight shipping. Available to most physical addresses in the 50 United States (not available to some areas of Alaska and Hawaii call 1.888.955.6000 for more details).
Delivery time is 2-5 business days. Sorry, we can't ship to P.O. Boxes or freight forwarders. Allow extra time for delivery to remote addresses.
Someone must be there to take delivery The freight carrier will contact you to schedule delivery to your door or the lobby area of your apartment or condo. Someone will have to be on hand to meet the driver and sign for the package. Freight deliveries are scheduled for Monday through Friday between 9AM and 5PM.
What to expect from the delivery driver Please be prepared to unpack and install your equipment. This is a large, heavy item, so arrange to have someone else there to help you. The delivery driver will not help you unpack or set up your new equipment. Nor will he or she remove your old equipment or product packaging.
Keep the box Please keep the product packaging. You’ll need it if you have to return or move your item.
We do not ship to P.O. Boxes or freight forwarders. Some items that ship from the manufacturer can only be delivered to addresses within the 48 contiguous states. Call us for delivery information on specific models. Merchandise amount thresholds for shipping prices apply to the cost of items after any special discounts have been applied and exclusive of any tax. These offers may end at any time. Exclusions may apply to some orders shipping to APO/FPO addresses, Puerto Rico, and other U.S. territories.
If you are not completely satisfied with your purchase, you can return it within 60 days for a full refund, not including original or return shipping. See our return policy and learn how to return a product.
We want you to enjoy the items you purchase from Crutchfield. If you are not satisfied with your purchase, you may return items that are complete and like new for any reason within 60 days.
You may choose an exchange or a refund for the full amount of the items you purchased. Refunds must be issued to the same credit card, debit card, gift certificate, or other form of payment used in the original transaction.
The money-back guarantee does not apply to prepaid installations, and navigation map upgrades once the installation or map upgrade has been performed.
To protect items against shipping damage, we use biodegradable, starch-based peanuts that dissolve in water or in a compost pile. These reusable, static-free starch peanuts are made in our own Distribution Center.