Unlike many Internet retailers, we stock nearly everything we sell. Most of the
thousands of products we sell are in stock and ready to ship when you place your
Every year, Crutchfield's Distribution Center employees process hundreds of thousands
of outbound shipments. They take great care to see that your package arrives on
time, complete, and in good condition.
Delivery time for standard shipping to any of the 50 U.S. states or Puerto Rico
1-3 business days (View Estimated standard delivery map).
Saturday, Sunday and national holidays are not considered business days for delivery
purposes. If your billing address is a P.O. Box, please include your physical address
as the ship-to address for faster delivery.
Need it faster?
Quicker shipping options are also available for most items, including next-day and
2-day air delivery. Shipping upgrade options and costs vary — select your preferred
upgrade during the checkout process or call for more details. Not available for
large or heavy items requiring special shipping or items shipping directly from
the manufacturer. Please allow extra time for delivery to remote addresses.
APO/FPO addresses and other U.S. territories
Most orders are delivered to APO/FPO addresses and U.S. territories other than Puerto
Rico via Priority Mail for our standard shipping rates. Allow extra time for delivery.
Freight shipping for large items
Large or heavy items, including most TVs, require freight shipping. Available to most physical
addresses in the 50 United States (not available to some areas of Alaska and Hawaii call
1.888.955.6000 for more details).
Delivery time is 2-5 business days. Sorry, we can't ship to P.O. Boxes or
freight forwarders. Allow extra time for delivery to remote addresses.
Someone must be there to take delivery The freight carrier
will contact you to schedule delivery to your door or the lobby area of your apartment
or condo. Someone will have to be on hand to meet the driver and sign for the package.
Freight deliveries are scheduled for Monday through Friday between 9AM and 5PM.
What to expect from the delivery driver Please be prepared to unpack
and install your equipment. This is a large, heavy item, so arrange to have someone else there
to help you. The delivery driver will not help you unpack or set up your new equipment. Nor will
he or she remove your old equipment or product packaging.
Keep the box Please keep the product packaging. You’ll need it if you have
to return or move your item.
Terms of our shipping offers
We do not ship to P.O. Boxes or freight forwarders. Some items that ship from the
manufacturer can only be delivered to addresses within the 48 contiguous states.
Call us for delivery information on specific models. Merchandise amount thresholds
for shipping prices apply to the cost of items after any special discounts have
been applied and exclusive of any tax. These offers may end at any time. Exclusions
may apply to some orders shipping to APO/FPO addresses, Puerto Rico, and other U.S.
How to return an item
If you are not completely satisfied with your purchase, you can return it within
60 days for a full refund, not including original or return shipping. See our return policy and learn how to return
Submit an online Return Authorization
Call Customer Support at 1.800.955.9091 (7 days a week)