Scratch and Dent purchases are completely guaranteed

Any item you purchase from Crutchfield's Scratch and Dent Store is covered by the same guarantees we offer with our brand new products. You get a full manufacturer's warranty and Crutchfield's Money-Back Guarantee.

Most items can be returned for any reason, opened or unopened, within 60 days, for an exchange or a refund for the full amount of the merchandise (not including original shipping). We pay for the return shipping in most cases. All we ask is that the item be complete and in like-new condition with all original packing. Items that are returned incomplete may be assessed a restocking fee.

Plus, as with any Crutchfield purchase, you get toll-free Technical Support from Crutchfield experts for as long as you own your components.

Of course, because of the special nature of our Scratch and Dent specials, exchanges for "better" (less damaged) scratch and dent models are not permitted. There is no way for us to identify what degree of scratch and dent is acceptable to you — it's a matter of individual taste. Here's a look at some typical scratches and dents.

Here's how a component winds up in Scratch and Dent:

• The product was dented, scratched or blemished in shipping.
• The manufacturer's box was damaged, but the component was unharmed.
• The product was returned to us without the original packaging (we'll supply new packaging).
• The product was returned to us without the owner's manual (we'll supply a photocopy replacement).
• The product was returned to us without the original remote control (we'll supply an equivalent or better remote).
• The product was returned to us in need of repair. (It is then repaired or refurbished to factory specifications.)

Please note: There is no way for us to identify which of the above reasons caused a particular item to wind up in Scratch and Dent.

So what makes Scratch and Dent such a good deal?

When it comes to performance, we're confident that these products will bring you the consistent enjoyment, quality and reliability you've come to expect from Crutchfield, and at a very attractive price.

Scratch and Dent supplies are limited.

Please note: Scratch & Dent items may lack the paperwork needed to redeem manufacturer rebates and special offers.