Placing an Order and Payment Methods
How can I place an order?
There are several ways to order from Crutchfield. You can:
- Order online with our secure checkout form. Use your credit card, our Bill Me Later® payment option, your Sony Financial Services Credit Card, or set up your order for payment via Western Union.
- Call toll-free 1-888-955-6000, 8 am - midnight, Eastern Time to order with a credit card, with our Bill Me Later® payment option, or by Western Union.
- Send your order form and payment by U.S. Mail: Crutchfield, P.O. Box 9032, Charlottesville, VA 22906-9032.
- Fax your order form and credit card info to us at 1-800-388-9756.
- eBillme™
Click here if you would like a printable copy of our order form to fax or send by U.S. mail.
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Payment Methods
We accept payment by:
- Credit card: American Express, Optima, Visa, MasterCard, Discover®Network
- Debit cards with the MasterCard or Visa logo
- Bill Me Later® — the quick, easy, secure way to pay. Simply choose this option, enter basic information and in a few steps, you're done. You will receive a bill in the mail and can choose to pay in full or over time. Subject to credit approval.
- Sony Financial Services Credit Card — no interest* financing on many of the items we sell. Please see individual product pages for details. Or, if you have questions, please call 1-888-955-6000, toll-free, 8 am - midnight, Eastern Time.
- eBillme™ - A payment option that allows you to pay Cash with Online Bill Pay from your checking or savings account.
- Bank Cashier's Check, Certified Check or personal check (all checks by mail only).**
- Postal Money Order
- Western Union: You can request a money transfer at any one of 33,000 Western Union offices nationwide. If we receive your transfer by 4 pm Eastern Time (M-F), your order should ship the same day. Click here for details.
- Swift Pay® is available for orders up to $999.99 shipping to all 50 states, the District of Columbia, and Puerto Rico. Same day transfers are $7.
- Quick Collect® is available for orders shipping to other U.S. territories and APO/FPO addresses; and all orders over $1000. Same day transfers of up to $5000 are $12.95.
Crutchfield does not accept C.O.D. orders.
* Same as Cash offer on approved Sony Financial Services credit card purchases. No Finance Charges if purchase paid in full before promotion expiration date or if Account not kept current. Else, Finance Charges assessed from purchase date.
** All checks are subject to verification, which may cause delays in processing. Checks without pre-printed name and address information may delay the processing of your order for up to three weeks.
When will my credit card be charged?
When your order is placed, we will authorize your credit card for all in-stock items. An authorization is a temporary hold on the funds. We will finalize the charge to your credit card when the items ship. (For items shipped directly from the vendor — including THIEL, Performance Furniture, and Vizualogic — we will charge your credit card at the time of sale.) You can cancel an order at any time prior to shipment, at no cost to you, by calling 1-800-955-9091, 8am - Midnight, Eastern Time.
