Where is Crutchfield located?
Crutchfield is located in Charlottesville, Virginia, at the foothills of the beautiful Blue Ridge Mountains. We have two stores located in the state of Virginia.
Can you send me a catalog?
Sign up and we will send a free catalog to your U.S. mailing address.
Do you have manuals in languages other than English?
Some manufactures supply materials in multiple languages. To check availability regarding a specific product’s manual, please contact us.
What is Crutchfield Outlet?
The Outlet Store features special deals on open-box, scratch & dent, and closeout items.
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About the Crutchfield Outlet Store
The Crutchfield Outlet Store is your source for great deals on closeouts, factory-refurbished gear, and open-box items from our customer returns. We’re confident that these products will bring you the consistent enjoyment, quality, and reliability you've come to expect from Crutchfield, at very attractive prices.
Guarantees
All items are covered by Crutchfield's 60-day money-back guarantee. Here are the details on the different types of Outlet merchandise:
Open-box
Our returns-processing technicians thoroughly inspect and test all returned product to make sure they’re in good working condition. They make sure the products are complete – including all parts, accessories and owner’s manuals. The manufacturer’s warranty applies.
Scratch & dent
These are open-box items that have minor cosmetic damage. In some cases the manufacturer’s accessories have been replaced with generic equivalents. Here's a look at some typical scratches and dents. The manufacturer’s warranty applies.
New stock
New merchandise is factory-sealed and covered by the manufacturer's warranty.
Factory-refurbished
Refurbished items come with all original manuals and accessories. A manufacturer's warranty applies, but it may be different than the usual new-stock warranty.
Additional Information
Outlet items may be missing the necessary documentation to qualify for rebates.
How do I use my rebate?
Our rebates are only valid in the U.S. and many restrictions apply. Please be sure to read the fine print on your rebate form as they may not be honored outside the U.S.
Are you a wholesaler?
No, we are not a wholesaler and are prohibited from selling items for resale. Please contact the relevant manufacturer for information on becoming an authorized dealer.
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