Contact us
Close contact box
Connect ID #
590 520 435 3
Connect ID #
590 520 435 3
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

Our contact center is currently closed.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to

Your Advisor,

More about me
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.



Have you worked with Ace?


More about Ace

Ask me about the time Sean Connery admired my balloon contraption...Seriously!

Advisor since 2019|Located in Charlottesville, VA
Tech I'm excited about:

Home Theater, Home Audio, and the resurrection of vinyl!

Favorite music:

Springsteen, Clapton, Tom Petty, U2, Zach Brown Band, Zeppelin, Dave Matthews, Alison Krauss

Favorite teams:

Buffalo Bills, NY Islanders, NY Yankees (don't hold that against me)

My biggest adventure

Fatherhood! It's kinda like the Peace Corps: It's the toughest job you'll ever love.

Have you worked with Ace?

What customers say about Ace

Ace was a very welcoming person, he greeted me and my father with a great positive attitude and gave us perfect information that we were looking for. He helped us confirm our questions and concerns and gave us a great helping hand.

Felix O., April 23

Ace was very helpful in helping me decide to purchase a more economical Sony 55" TV for my specific needs. He also answered a variety of questions about some potential future purchases. I probably spent more time with him after I had made my purchase than that necessary for him to complete the sale.

Gregg D., March 23

Will this REALLY fit my vehicle? Plus dozens of other questions, Ace was amazingly patient and knowledgeable, I had a ton of questions and wanted to know all my options and he walked me through each with ease. Once I have the stereo in, I'm sure I will be be calling Ace again to help me upgrade my speakers next.

Aaron C., January 21

Hey Ace- Denon Receiver ordered Sunday at noon, and arrived the next day at 1:00 p.m. (during Christmas week) Couldn't do it any faster huh??...... Seriously, a great customer service experience working with you. Knowledgeable, friendly and very helpful in selecting a receiver for my home theater bedroom. You have made a Crutchfield believer...

Art B., December 21

Just had a great experience with Ace. I'm trying to put/hide a remote amp/radio in my 1957 Jaguar XK140. Ace knew his stuff, had great advice and suggestions and was very easy and fun to talk with. Ace and Crutchfield Rock! Can't wait to get my shipment.

Ben D., May 19

First conversation made me aware that I needed to do more research and ask more questions. Ended up upgrading my choices based on what I learned. Spent more than originally planned, but spent wiser I believe. And am confident choice is best for me and that I have long term advisors. Very excited to get system completed. Thanks Ace and Crutchfield for being as passionate about music as your customers!

Larry P., May 15

Ace was very friendly through the whole call. Helped me out tremendously. We even had a few jokes. Felt as if I was talking to one of my own friends. My first experience with Crutchfield was an absolute 100%. Thanks again...

Kyle M., May 12

Ace went out of his way tonight to help me with my purchase. He went above and beyond his responsibilities to help me. Ace has an excellent salesperson, technician oh, and a good-hearted person. We need more people like him in our world today. Thank you Ace for helping me tonight and ensuring the everything was correct.

Todd T., November 26