“Having a few questions, I took a chance and called Crutchfield just before their closing time on a Friday evening. I spoke with Colin and he answered all my questions. We spoke for almost an hour, well after their closing time, and he clearly explained to me how components from different manufacturers while having similar specs can sound totally different. Afterwards when I checked his bio, it stated that he has been with Crutchfield since 2020. Had I not read that, I would have thought he was there for at least 5 years. His bio also lists his specialty being "Car Audio & Video". A shoutout to Crutchfield, I think you should add "Hi-Fi Stereo" to his list of specialties.”

Charles W., September 27

“Had a pleasent talk with Colin. Found a thing or two about my car I did not know. (Thanks) Placing my order in a few minutes. Long time customer. ”

Samuel G., August 16

“Colin is absolutely terrific to work with. He's smart, thoughtful, listens carefully, cautious with advice, and does not hesitate to let you know if he is not absolutely sure of the answer to your question. He obviously likes his work, and enjoys noodling through different solutions to meet your goals. Especially important, he asks all the important questions, and was able to help me better understand what I was trying to accomplish. I could not be more pleased with the results. ”

Sanford G., May 21

“Colin was fantastic! I don't know much about radios but he very competently and patiently led me through the process of selecting a replacement car radio. Thank you, Colin!”

Nancy F., February 24

“I just spoke at some length with Colin regarding Sony UBP-X800M2 versus Panasonic DP-UB820EB B-R/DVD players. He was EXCELLENT. Very personable, polite, professional, and very clear and pragmatic in terms of advice to our specific buying/needs situation. Really great; he clarified every question we had with very substantive replies. Thank you Colin, have a great 2021.”

Tomaso B., December 28

“Colin helped us with selecting components for our home theater set up. He was awesome! He really knows his stuff and working with him was fun! With his able assistance, we know we have the best equipment for our budget. We have shopped at Crutchfield for many years and they never disappoint.”

Aimee H., November 21

“Look this guy was super helpful. I told him my car - 2008 Rav4, told him what I had in it and what kinda sound I was looking for. It was the most personal of conversations, meaning he made me feel like he wasn't just recommending from a list or like just a customer that walks into a store and leaves. I was able to actually scrape and save to get the speakers we talked about eventually. I'm just waiting on arrival now and I'm supper excited. Thank you.”

Elijah O., November 11

“Just got off the phone with Colin. Super helpful and just a kind person. Knew what I was asking about and how to help me. Customer service is alive and well. Exactly why I use Crutchfield. Great experience.”

Brett S., November 6