We’ll email you a transcript of this conversation for your records.
All of our representatives are
currently chatting with other customers.
Music, gaming, and more movies than you can imagine - let's get lost in the digital world!
Home Theater, Photography gear, and anything Gaming!
The widest range one could imagine: Metallica, Damien Rice, Blue October, Alice in Chains, Mumford and Sons
LOVE all the Marvel movies and anything Horror!
The Name of the Wind, The Wise Man's Fear, Lord of the Rings Trilogy, The Stand
“I initiated a chat with James because I wanted to upgrade our home audio and did not know where to start. He patiently answered all of my questions and suggested equipment. He is a credit to your outfit. Many thanks to him and you.”
Greg H., December 24
“Very knowledgeable and friendly on the phone. Quite professional. Thank you, Jim”
James D., December 19
“I'll admit that I was hesitant to call just for some product advice. On one hand I thought, what are the chances the person at the other end of the line will have experience with the specific products that I wanted to talk about and on the other hand I thought I would just be wasting their time with my "window shopping". Well I was wrong -- speaking with James was great! He was clearly very knowledgeable about the products that I was considering and added thoughts on others I hadn't looked at. And he took the time to really understand my project and preferences so he could provide ideas specific to me. I've been a Crutchfield customer for many years but the help from James just locked me in for life. Thanks so much!”
Geoff S., November 30
“James was helpful, patient and knowledgeable!”
Jill A., November 30
“James answered all of my questions easily and clearly! For a non car expert, he made the experience really easy! Thanks, James!”
Heather M-K., November 29
“James did a great job! He asked all the right questions to make sure he knew what I was looking for and then recommended several products to meet those needs. Easy process. Great experience.”
George M., November 12
“ I have been out of the TV market for 10 years and had a plasma that finally gave out. James spent an extraordinary amount of phone time to explain the latest technology and helped me to get a Samsung QLED with a perfect balance of size, features, and price.”
Robert A., June 7
“James was very helpful and a pleasure to work with.”
Larry G., May 26
“James was very knowledgeable and professional, but still personable. To me, this is a tricky demeanor to pull off unless you are serious about your work. I enjoyed talking with James and hope to do so again. Specifically, he saved me money on redundant accessories that I did not need. I appreciate this attitude and it makes me want to come back in the future.”
Timothy S., March 31
“Thanks very much, James, for allowing me to ponder through my decisions about the stereo system & equipment. For some people, it's trivial, but it's a big deal to me. Your help is Truly Appreciated.”
Joe Ann C., December 26