Amzing profuct and experience.

Amazing product. If you are looking for a new system that will replace your shaker 500 and not ruin the sound quality but also provide amazing gps and other features this is the one. I've had this for almost 2 months and I love it so much, definitely worth the price. A steal if u ask me. And as far as crutch field goes the employees go above and beyond. I met with a employee to make sure this system was compatible and I had all the right components and he was very helpful and incredibly kind the whole way through. Amazing experience overall, I'll be looking to get some speakers soon and will no doubt return to crutchfield. I'm a life time fan ??

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Dual DM620N

Don't work all that great.

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Dual DM620N

Excellent receiver for the price.

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Great add-on for Smart car with factory radio

Great add-on for my daughter's 2017 Smart Fortwo. The package bundle of receiver and camera was nice to half. The included navigation was an extra that we were looking for and Bluetooth compatible. This checked all the boxes at a fair price point.

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Dual DM620N

Good price. Easy to install.

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Dual DM620N

Good unit other than can't operate gps without listening to the radio.

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Dual DM620N

Nice radio for the price

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Great product

Nice product

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No nav

Not a bad unit for the price. Nav did not work on my initial unit, replaced quickly ( overnight) in my case, but unfortunately the second unit had same issue with nav.

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Dual DM620N

The radio sounds a lot better than the original Toyota Radio. I do not know if this is an updated version to all the one star ratings, but my volume control is easy to adjust and is not small at all. The memory card for the navigation came with a 8GB card so there was no "insufficient memory problems". The reception is not that great, but bluetooth pairing was simple and the sound is great. I had reservations purchasing this radio thinking about the old saying you get what you paid for but I have no regrets at all.

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Dual DM620N

Love this unit so far. I just installed this is less Than 30 min 2012 toyota prius. Easy install all the features seem to work.

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Dual DM620N

Easy interface to navigate. The wiring and install instructions were easy to follow! The sound is awesome and the integration with my iPhone was smooth and seamless. Overall good product for the price point.

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Great system for the money!

Great system for the money. I upgraded from a factory radio in a 2003 Toyota Corolla to this to be hands free. The Navigation system is a little cumbersome. You can't use voice control to search a location. The search function is wonky as well. It defaults to the state you are in. If you have to program in a location in another state you have to reset the search parameters to that state or the entire US before entering it. The microphone is on the unit. It works ok but if you have a lot of road noise in your vehicle it will be harder for people to hear you. It is great if you are stationary but if you are driving you have talk louder or make a conscious effort to speak toward the unit. If you need something affordable to upgrade an older factory radio for hands free convenience I would recommend it.

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Dual DM620N

easy and simple to install already installed in 2005 Toyota oddly same model for the F150 works great

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Dual DM620N

Installed a Dual DM620N in my 2004 Tacoma. Fitted up perfectly, easy to install. Straight forward instructions are great. Excited to have Bluetooth capabilities now! Make sure to get the Wiring harness through crutchfield - is a LIFE saver. Only thing that took some time was mating up the wiring harnesses and soldering.

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Points for mom!

I got this for my picky son. It fits great in his 2003 Dodge and he loves all the features!

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Dual DM620N

Crutchfield was very helpful in helping me install my radio

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Dual DM620N

Great radio for the price. Tech-support was really great.

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Low quality unit

I bought this unit as a economical way of getting GPS. Unfortunately its just not a good radio unit. The unit will shut down sporadically without warning. You have to wait a few minutes and hit the power button to turn it back on. Antenna is week and certain FM channels have problems getting signal and AM radio is worse. If you want a solid unit just pay the extra money to get a better unit. I plan on changing it out soon.

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Hpy

I have enjoyed this radio thank you

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Dual DM620N

Radio easy to install. Haven't figured steering wheel controls yet...

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So, so...

Just got this installed in my 02 tundra, it says to use the factory brackets which don't match up to great, they work just doesn't fit like it should against radio. Also you have to make sure you use pressure when touching the screen or it doesn't pick it up.. Radio isn't bad for what you pay, haven't used navigation yet though. Has a good sound and pretty easy install (45 min. Or less) very surprised at the weight of the radio, may have weighed 2lbs (not sure if that is good or bad) really wish it came with the backup camera, then it would definitely be worth the money you pay. Over all not a bad radio so far, but there are better ones out there for around the same price point.

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Happy go lucky

A very nice radio for the price, I wanted a GPS radio w/USB and Blue tooth while I travel. I settled on the Dual DM620N because of the price and it had everything I wanted at my finger tips. I ordered on Friday, delivered on Saturday, in my truck and working on Saturday night! (one day shipping WOW). Installation was easy with the wiring interface, heck I was able to remove my aftermarket backup camera system I and connected it to my new Dual DM620N radio. You can't go wrong with this unit, I'm very happy with my new system! Thanks Critchfield Audio!

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Great Radio for the price

A very nice radio for the price. I paid for the Crutchfield service center to wire it up for me. All I had to do was a little research on Google, Take the old radio out, take the new one out of the box and plug it in the OEM wire harnesses, install the the Dual DM620N, close up the dash and it was done. Every worked perfectly. One small complaint the volume knob is a little too small, but I can live with it. I recommend paying the Crutchfield the money to wire it up, its well worth it they were great!

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Dual DM620N

This unit installed like factory. Looks great

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Perfect Install

The DM720N was suggested by my Crutchfield tech, abs it worked out perfectly for what I needed.

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Dual 620 good features

I wanted to add a backup Camera to a LB pickup, I selected this Lower end head unit with lots of features. The camera works well and was easy hook up if you have a truck with the big plug for the trailer, just tap into center backup wire. All the functions seem to work well, except the blue tooth will not connect automatically if you use a car starter to start the vehicle. The navigation is also not that great, I bought for the camera input . I will probably continue to use waze app. Leaving my work, I can turn left or right with only a few 100 feet difference and only 6.5 miles on either route. The nav wanted me to turn right, so I tested it and turned left, for over two miles while I am getting closer to my house it wanted me to u turn and didn't even to try to reroute. On other "wrong" turns it was quicker to reroute but missed closer cut off type roads and would direct me to the bigger numbered country route. It's going to get you where you need to go, but it's not as quick or accurate as google maps or waze. I didn't try to update the map yet. Still a cheap way to add a camera and actually sounds slightly better then the factory unit, but reception does run out quicker then the factory unit.

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Do NOT Buy from them.

you can't put this in a 2011 Jeep Grand Cherokee. The kit they had me use, the ONLY one, will not allow you to use the dial knob. Didn't offer another radio that would work, basically, the support tech said I would have to cut and alter the kit on my own. I don't have the tools for this nor will that look good. But they did not offer to make anything else work. Hey man, you are on your own. We got your money, have a nice day. O, yea, fill out this overall rating. Basically I was taken for $300 bucks and my time. Thanks for nothing Crutchfield. You just lost a car enthusiast who loves buying sound systems.

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Dual DM620N

Very dim can't be seen during daylight hours

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Good item, at a good price

What you would expect for the price. It works great and as advertised. Phone synch was easy and calls are clear. A plus having navigation. Installation was made easy with ReadyHarness. Only took about 20-30 min.

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Great - for the money

Sounds better than the stock radio and has more power. Radio is not as good as it fades (gracefully) when it loses signal strength. The stock radio did not fade when driving the same routes. Listening to music on a USB drive can be frustrating as it has problems displaying file names and directory navigation is primitive. Our USB drive has been used in several other vehicles without problem. Navigation works well and we really like having a backup camera - the two reasons we purchased this unit. Like that it has a volume knob but do wish that it was a little larger. The GPS antenna comes with 10 ft of cable. After spending way to much time on YouTube getting advise, I mounted the antenna about 5 inches above the unit on a metal cross bar in the dash.

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Dual DM620N

The navigation unit is better than I expected. They supplied everything I need to install the unit.

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Dual DM620N

Crutchfield made this an easy install. The only think I wish this unit would do was transfer contacts and display song info...

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Dual DM620N

Radio section is good, navigation unit is junk, customer support is terrible. I am entitled to a free map update,trying to install update on SD card get message"insufficient space-delete non navigation data" there is NO non- navigation data on the card, copied all files from OEM SD to new 64GB card, installed update-NO roads,NO addresses,GPS does not work. Navitools website says you cant install a larger SD card. Emailed support multiple times with no response. Will not buy a Dual product with this junk on it again. Also, my unit forgets the progammed radio stations randomly, not a big deal, just annoying.

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Dual DM620N

over all not bad, tuner not the best radio reception, but ok. the bluetooth has been solid. get in the truck stereo links to phone and away it goes. installation was pretty straight forward, install kits worked great (also for the door speakers). not having the ability to control the 'ipad' feature was kinda of a let down. oh and the one button to activate siri was I guess the workaround to tell the phone what to play. but for this price to move from a stock am/fm cd to where i could use my phone was well worth it. 2003/sierra

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Awesome

Awesome, in my opinion it only needs a anti glare screen film for use during the day.

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Dual DM620N

great sound for the price. volume knob is VERY small. GPS is adequate.

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Dual DM620N

Easy install and setup

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Very Good

Shipping great. Received all items. Pre-wired plugs, install surround kit, and tools made it issue. All hardware worked. Routing the wire for the GPS receiver was a pain, as expected. Minor issue with instructions -- need to remove trim ring from new receiver. Instructions say that for single DIN, not for Dual -- led me to believe it should stay on. Found I need a new amplified antenna after install -- poor reception with factory car antenna and new receiver.

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Dual DM620N

Installed in a 2008 Smart car, with the added install kit, everything went sort of smooth, once installed radio would not turn on, after checking connections and the plug, noted from the other aftermarket stereo the plug adapter was different in the way the yellow wire was one junction up from the new plug, once moved, radio turned on and seemed to work. volume seems to be desired, almost 40 till it sounds at all, not sure if that is a factory default or because it is a dual radio, all in all works as advertised

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SAVE YOUR $$$$$

Save your money!! A complete piece of garbage. Literally every last thing about it is horrible. In particular the volume know doesn't stick out further than the face plate! Can't really turn the volume up or down. Navigation sucks. Reception stinks. The only thing worse might be Crutchfield's lack of care!

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Dual DM620N

Bluetooth sometimes kills all incoming and out going audio and have to shut it off and reset phone to make calls and the actual radio audio will sound good at times but will randomly sound muffled and go back to normal on it's own navigation works good

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Total Garbage

Dual used to be a top German brand. Now it's re-badged no-name garbage. Where do I start with this thing? The sound is good, but that's from the Bose system in the truck most likely. The volume button is stupidly small, like made for a kids play toy (read the other reviews!). The menu takes multiple touches (presses) till you're practically breaking the screen. And the clock? Wait..., where's the clock? OK, it's a radio. But I bought this one because of the GPS and maps. What a joke!! The very first three addresses I tried to find, the numbers were greyed out, because there's no way that address could be on that street. Twice. The last time was an address (gave up on searching for "place" as that got nowhere) that it said "no house addresses for this street," a large, well-known street with many businesses, etc., on it. The only clickable link was "cross street" and that only had one, on a street that is almost ten-miles long. In Denver. After over fifteen minutes trying to get a simple map up (that takes me less than a minute on Android and Google maps), magically..., the screen collapsed in fear from the non-stop expletives it was enduring. It need not endure another. It's going in the trash where it friggin' belongs!!!

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Hoping for more...

Not what I expected. FM reception is not good, yes I tried all the trouble shooting steps, made sure my antenna power was working correctly. Bluetooth does not show artist or song info, but stays connected and sounds good. There was nothing in the manual that tells you what type of bluetooth services are supported so there is no way to know that it wouldn't work with artist and song info. Navigation is basically the same as a TomTom, so not very smooth, and directions usually take you the longer route for some reason. Also directions are usually about half a block off for addresses, and turning directions are about 3 seconds behind, usually telling me to turn after I've already completed the turn. Install was easy, backup camera popped on when it should, and screen was bright enough to see. Touch screen wasnt terrible, but not super easy to press.

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Good Device

It fits good with Toyota Prius 2006 model car. Great options, But When calls are coming in, audio of Navigation goes greatly down, is not almost audible. Otherwise great device. Worth to buy.

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Dual DM620N

cheap, shouldn't have bought it but you didn't have the one I wanted in stock

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Dual DM620N

Easy install and gps works great

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Dual DM620N

does not keep it's settings . no map updates as stated the map update site says this unit is not supported.

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Nice Unit

Bought this unit for my 2003 F150 along with a back up camera. Installation went very well. I did call Crutchfield for advice on cutting the inside of the dash and they were EXCELLENT. I am happy with the unit. I am still learning how to use all the features. The buttons are a little small, but even with my huge hands it iOS not a problem. I would have liked it if SIRIUS radio had been a feature.

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Happy

Easy to install, works as advertised. Nice to have the Bluetooth functions in an older vehicle . Also very nice to have the integrated maps.

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Dual DM620N

Bought this item for my 17yr old. Added the backup camera which works great. Safe product allowing my child hands free driving.

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Awesome

Great inexpensive audio works great sounds even better

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Volume knob unacceptable

Great sound and great value. Volume knob is almost a deal killer. It is extremely small and right up against the side frame of the radio. This makes it VERY hard to use. Reall, almost impossible

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Many features

Great Stereo. works well on a 2004 ML350 with Bose setup.

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Dual DM620N

Button sticks to go back to home. Looks good in car. Just not happy with the button sticking

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So far it's good.

I've only had it installed for about a week now. So far it's good. I need to download a full manual and see what features the quick start guide doesn't cover (that's all it comes with).

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Good Value For The Money - Great Sound

This radio\navigation system provides a lot of value for the money. The navigation portion works well and is easy to use. The USB player also works well and the sound is very good in my 2004 Thunderbird. Most of the setup is easy to figure out without using the manual. The quick start guide is ok but to really understand this units operation you need to download the full manual. Dual should have had the unit display the time in large numbers when the unit is turned off and have a window when it is on that shows the time in larger numbers. Crutchfield's technical support is very good and helpful along with the customized installation guides. I did have a few issues with the screws that hold the Dual radio installation adapter that fasten the unit to the existing bracket . I had to use my own longer screws. That last portion of the installation was a bit tedious but it looked good once I wiggled the radio back into place.

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Vote Crutchfield

Had to make two Tech support calls, one to Dual and one to Crutchfield. Both tech support people were very helpful and we resolved the problems. I've used Crutchfield for years and they are simply the best

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National City

The kit I received from Crutchfield required modification and actually having to do a big of customization. I am an ABYC Master Certified Marine Technician with certs in Electrical, Corrosion and Systems; as well I have a number of other industry certifications from well known brands for electronics. I can say with some confidence I know what I am doing. I have a tremendous amount of respect for audio installers, and other land based trades - hats of to my brothers and sisters in those similar trades. I just found this install to be not for the beginner, and had to drill and tap into the stereo unit - which was really sketchy. With my background in Marine Systems, nothing is off the shelf everything is customized. I felt this installation kit maybe wasn't the one I was supposed to get and the bezel is still not fitting correctly. The display is nearly useless during the day, Impossible to see in bright light in San Diego, CA. Hands free - not even an option - no one can hear me. I wanted to really like this but now stuck with something I'm going to remove and replace. I need this for business and it isn't cutting it. Maybe this unit is just not the best one out there - I love Crutchfield and should have reached out to them sooner. Its my fault I work super long days and hours and difficult to get in touch with folks during covid. Just recommend steering clear of this and save yourself some issues.

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Very nice

Great features at a great price. Volume knob roo small.no provisions for remote control. Still cant figure out how to stop navigation .

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Good if I installed it properly.

I'm sure this product works well, but due to my.... challenging ways, I messed up the installation which broke my stereo. It would be under the category of "modifications" but I did it by accident sadly. No warranty under modifications sadly.

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My radio

I JUST LOVE IT IS GREA it SOUND BEAUTIFUL GREAT BUY VERY SATISFIED

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Dual DM620N

Shocked so much entertainment was packed into this audio system Thanks again

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breeze to install

One of the easiest systems to install. The wiring diagram was easy enough for my non technical son to understand and the mounting was a breeze. The installation kit made the unit look like it was there from the factory.

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Dual DM620N

Seems to be an ok product for the price. Receiver for radio stations very weak. GPS not bad. Easy to install

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Dual DM620N

It's ok for the money.

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Dual DM620N

I really love the GPS in the radio and this radio sounds fantastic on my stock speakers can't wait to hear it on new speakers , this radio great for the money

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Dual

Products performs as expected. Overall I'm satisfied with my purchase!

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Great media center unit

This unit works great. Radio: check, Bluetooth phone: check, Bluetooth audio: check (just start shuffle for the 500+ albums on my phone and "voila" no commercials ever! , Internal GPS: check (don't need unlimited data for phone aps), Sound: sound is great for music and I can easily understand voice navigation and phone. USB on the front is convenient. 7" screen for navigation: great. I am very satisfied with this purchase. The included instructions and installation equipment package from Crutchfield made this project easy. PS. The unit comes out of the box with an attached/removable bezel. If your mounting bracket system from Crutchfield prevents totally flush mounting with the bezel on, it is easily removed so that the screen is flush with the dash and you can adjust the volume easily. Also, you can see the GPS antenna on the dash above the radio.

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great little deck

Amazing for the price other than cutting my dash board which while easy was a bit scary this went in my truck perfectly. Blutooth and gps work great haven't tried the aux but I doubt it would have a problem. Crutchfield made the install absolutely amazing with saying what will fit and suggesting mounts and wire harnesses.

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Dual navigation receiver

I have never done a radio installation before. Crutchfield made it so easy. Two more cars to go!

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North Fort Myers

Overall an "ok" unit / - functional but has some flaws if we are allowed to overlook the price point when reviewing. The map volume (turn by turn directions) can NOT be heard..went into the settings and it was already all the way up! / so the maps ( primary reason for getting this) are useless..../ also with the install kit that was available, the unit is so recessed that it makes the volume control difficult to use because of the recess..

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Dual DM620N

Can't beat it for value, with navigation, came with everything I needed for the install ,I wanted something I could install myself, installed in a 2000 4Runner, Got it done in an afternoon, very easy to install. I had to do some trimming to the trim piece to get that perfect fit; a little too much plastic on the back side. satisfied so far. If you are looking for an updated look on a budget, and features to boot, you can't go wrong with this unit.

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Good Radio, great price.

I have a 2010 Dodge Charger fits perfect. The small fit helps. Great radio. Great price. Has just what you need and has what most high end radios have in comparison. The navigation takes time to get used to but, works well. Was really easy to install especially, with the pre wired connections. Also, has reverse camera connections. So I will recommend this radio if you're on a budget and want a touch screen.

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Dual DM620N

The radio itself works wonderfully, however, I do run into problems with the touch screen from time to time where I have to push harder or hold down on the screen.

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thank you !

was very easy to install, didnt fit quite perfectly in my 13 avenger but looks great and got it all in with ease

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