Chat
Contact us
Close contact box
Connect ID #
428 756 563 3
Connect ID #
428 756 563 3
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

Our contact center is currently closed.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Customer Reviews

Boss BN965BLC

Navigation receiver with included rear-view camera

MFR # BN965BLC

Boss BN965BLC

Boss BN965BLC

Navigation receiver with included rear-view camera

MFR # BN965BLC

409 reviews
View this product

Boss BN965BLC

Sean from Marquette on 10/14/2020

2012 Chevrolet Colorado

Verified customer (What's this?)
Verified employee purchase (What's this?)

0 Stars but it made me give it 1 star. I was very disappointed with this product and the boss audio support team. I ordered the reciever from crutchfield and didnt install it for 2 months. When I did the unit did not work I was getting a blanc screen. I then contacted boss audio who said they would warentee out the product with a replacement. Boss audio isn't making Bn965BLC anymore or any other units with built in navigation. Boss audio is trying to send me a replacement but they cant send me anything that suits my needs. Now I'm out this much with a broken Boss reciever. DONT BUY BOSS AUDIO PRODUCTS!

Pros:

Cons:

Crutchfield response on 10/20/2020
Once we saw this review, our Tech Support specialist, AJ, reached out to Sean to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

2 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Tonopah, NV on 10/14/2020

2015 Kia Optima

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works good

Pros: Fast response

Cons:

Crutchfield response on

1 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Argyle, TX on 10/5/2020

2002 Ford F-350

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great customer service. Helped find everything I needed for my project.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Lewiston, ME on 10/3/2020

2002 Dodge Ram 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

This radio and camera combination works great. No issue's at all install was a breeze.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Virginia Beach, VA on 9/30/2020

2009 Ford F-150 FX4

Verified customer (What's this?)
Verified employee purchase (What's this?)

Good, considering the price. Camera works well.

Pros: Sound, ease of installation, camera quality.

Cons:

Crutchfield response on

1 of 1 found this helpful

New Radio

Crutchfield customer from New York, NY on 9/27/2020

2012 Nissan Altima

Verified customer (What's this?)
Verified employee purchase (What's this?)

The Item was even better than I thought love the site and will be ordering more things to update my car in the near future

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Edgewater, FL on 9/23/2020

2015 Chevrolet Silverado 2500/3500

Verified customer (What's this?)
Verified employee purchase (What's this?)

First of all, Crutchfield is great. The Radio unit is what it is for the price. I mainly got it for the navigation, and it's poor at best. Even with the latest map update, it's incorrect. Very difficult to see. Save your money and get a better unit.

Pros: The DVD player works, sound quality is fair

Cons: The poor reviews are accurate

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Mount Laurel, NJ on 9/21/2020

2011 Ram 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

does everything I wanted

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Winter Springs, FL on 9/21/2020

2001 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

We are very pleased with this unit, the navigation features are better than expected the backup camera has great clarity and the sound quality and operational features of the stereo for the price paid are a great value. The only issue was the vagueness of the installation instructions for the camera.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Woodhaven, MI on 9/20/2020

2007 Saturn VUE

Verified customer (What's this?)
Verified employee purchase (What's this?)

Big upgrade over stock radio. Easy installation & operation. Rear camera is a nice touch.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Lehighton, PA on 9/13/2020

2010 Chevrolet Malibu

Verified customer (What's this?)
Verified employee purchase (What's this?)

Looking for an upgraded radio for my 2010 chevy malibu that had the options that I wanted was challenging but Crutchfield made it easier by showing me more options than all other websites and really helped find the best one for me. I am really happy with the price compared to other radios with what I got, the backup camera especially helps with me being a new driver along with the navigation features so I don't have to prop up my phone every time I want to go somewhere, also the sound quality when on a phone call is phenomenal compared to my old sound system. It's something to get use to with this being my first car and new radio and I can't keep my steering wheel controls but with adding an alexa auto the loss is more than worth a few buttons. Overall it's amazing. Sorry if the pictures are hard to see.

Pros: Navigation, rearview camera, sound/phone call quality, feels high end at a low cost, remote control.

Cons: Loss of steering wheel controls.

Crutchfield response on
Customer review photo Customer review photo

1 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Fairless Hls, PA on 9/11/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Better sound than factory on Kia Sportage. Rear view camera Way Too Short. You'll need an extension! View in monitor is "Items in monitor are closer than they appear"! Not the greatest.

Pros:

Cons: Actual view. Short cable.

Crutchfield response on

1 of 1 found this helpful

No USB from phone.

Crutchfield customer from Ogden, UT on 9/8/2020

2012 Honda Civic LX

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works great but doesn't have capability to play phone if plugged in via USB.

Pros: Cheap and works almost exactly as advertised.

Cons: No streaming from phone via USB option.

Crutchfield response on

2 of 2 found this helpful

Not good

Crutchfield customer from Chicago, IL on 9/5/2020

2012 Jeep Wrangler

Verified customer (What's this?)
Verified employee purchase (What's this?)

Bad mic (calls were very hard for listener to hear me), poor audio to speakers.

Pros:

Cons:

Crutchfield response on 9/8/2020
This customer contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

4 of 5 found this helpful

It's ok.

Crutchfield customer from Meridian, ID on 9/4/2020

2010 Ford Focus

Verified customer (What's this?)
Verified employee purchase (What's this?)

Wanted to love it. The radio presets are too light against a light background. No way to change it. I like the navigation system but going between modes is awkward.

Pros: Lots of features.

Cons: Hard to see display and now option to change color schemes to make it visible.

Crutchfield response on

5 of 5 found this helpful

Solid unit, camera does not auto on in reverse

Crutchfield customer from Decherd, TN on 8/31/2020

2003 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

Quality unit, easy to use and very few cons. Camera, though installed correctly, does not come on when in reverse unless switched to the camera on the head. Also, the system beeps when changing between modes, and I have not found a way to turn that off.

Pros: Easy to use and install Maps are easy to see and read

Cons: Camera does not automatically turn on when put in reverse

Crutchfield response on 9/2/2020
We're sorry you're having issues with your receiver. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Fargo, ND on 8/31/2020

2007 GMC Canyon

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is a great audio system. The service I received from the tech support from Crutchfield to help answer some instillation questions was awesome.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Mills River, NC on 8/28/2020

2004 Lexus ES330

Verified customer (What's this?)
Verified employee purchase (What's this?)

I was pleasantly surprised by the way all the features boot up and the sound is great right out of the box. I would definitely recommend this system.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Harrison, OH on 8/23/2020

2004 Jeep Wrangler

Verified customer (What's this?)
Verified employee purchase (What's this?)

decent radio. Screen is a bit hard to see in sunlight. You will need an RCA spitter if you plan on running an amp. That part was not mentioned at the time of check out. Also you do not need the antenna adapter.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Brownsville, OR on 8/19/2020

2002 GMC Sierra 2500

Verified customer (What's this?)
Verified employee purchase (What's this?)

the equipment is great but it does not fit the way they say had to modifiy the dash kit also the backup cam has a warning on the screen that blocks the bumper

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Happy for the upgrade

Crutchfield customer from Orlando, FL on 8/19/2020

2001 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is a great upgrade for my 2001 F150. Great gps and back up camera. Steams easlily. Phone part has an external mic so that s a nice touch 320 watts of power lets me bang my old ass as hard as I want. To get all this at the price I was extremely pleased. I had to cut my dash to make it fit . Crutchfield supplied an exact drawing that helped along with my Dremel tool.

Pros: Best on the market at the price.

Cons: Instruction on operation are lacking Go to yo tube .

Crutchfield response on

2 of 2 found this helpful

boss

Crutchfield customer from Bronx, NY on 8/18/2020

2008 Ford Escape

Verified customer (What's this?)
Verified employee purchase (What's this?)

Love it works perfectly in my Ford

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Helotes, TX on 8/17/2020

2007 Toyota Tacoma

Verified customer (What's this?)
Verified employee purchase (What's this?)

Love, love, love the Boss BNC965BLC! I researched numerous sites for a compatible reasonably priced unit to replace the underwhelming factory one I've had since the vehicle was manufactured. I was looking for upgrades with bluetooth and hands-free phone, as well as the backup camera features. DVD and GPS were a bonus. Many Tacoma owners recommended this (and similar) Boss unit. Only regret was that I waited so long. Installation was a challenge even after ordering the pre-made wire bundle, but not Boss's fault.

Pros: Many great features

Cons: Installation instructions lacking detail

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Morgantown, PA on 8/17/2020

2006 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

great radio easy instalation

Pros:

Cons: none

Crutchfield response on

1 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Okc, OK on 8/16/2020

2011 Chevrolet Corvette

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is a good radio, but I was not paying attention when I ordered it .I thought I was buying a Bose stereo.Lol

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

GPS antenna not weatherproof

Crutchfield customer from Asheville, NC on 8/15/2020

2001 Mazda Miata

Verified customer (What's this?)
Verified employee purchase (What's this?)

Haven't finished installing as of this date but huge irritant is that the GPS antenna is not weather tight and should not be installed outside the cockpit of my 2001 Miata. This was discovered when contacting tech support after I installed the antenna on the forward edge of the trunk lid and found the cable too short to reach the receiver location. Nothing in the instructions about this. Learn too little too late. I should have checked the cable run first before adhering the antenna. I may upgrade rating when antenna issue is resolved and I actually get to use the system

Pros:

Cons: Not advised in instructions on limitations on antenna location.

Crutchfield response on

1 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Meyersdale, PA on 8/11/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

I was very impressed with this product, it was a lot of features and they all work very well, very pleased with this product.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Weedville, PA on 7/20/2020

2014 Nissan Murano

Verified customer (What's this?)
Verified employee purchase (What's this?)

I installed this unit in my wife's 2014 Nissan Murano. I can't say enough about how easy Crutchfield makes the install. For a low cost system the Boss sounds good and is pretty easy to navigate the different screens. My disappoint came from the Navi. system. The system didn't seem to recognize some basic street addresses and a very large town in my area. I will be contacting the support from Boss and NDrive and hopefully get the issue resolved. The Navi. system is why I dropped to 3 stars.

Pros: A very good low cost upgrade. Great sound, easy to use menus and the screen is very clear and crisp.

Cons: The Navi. system was not as updated as I would have expected.

Crutchfield response on

6 of 6 found this helpful

Boss BN965BLC

Crutchfield customer from Jasper, AL on 7/18/2020

1999 Ford F-350

Verified customer (What's this?)
Verified employee purchase (What's this?)

Just bought and installed has everything I need

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Lilburn, GA on 7/15/2020

2004 Kia Sedona

Verified customer (What's this?)
Verified employee purchase (What's this?)

So far it has been a really good radio! Plenty of volume and low distortion. Very good for the price.

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

Excellent value!

Crutchfield customer from Folsom, CA on 7/14/2020

2008 Jeep Wrangler Unlimited

Verified customer (What's this?)
Verified employee purchase (What's this?)

Easy install and a lot of features for the money. Strong warranty too. This is a great deck for the money with Nav and Blutooth.

Pros: Features, sound quality, power, ease of install

Cons: Needed rearview camera install for my set up to work.

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Saint Cloud, FL on 7/13/2020

2008 Honda CRV EX

Verified customer (What's this?)
Verified employee purchase (What's this?)

Would recommend product

Pros: Nice product

Cons: Mounting and electrical instructions are very poor, not very detailed, video camera cable was too short. Needs improvement, tech support was helpful.

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Rapid City, SD on 7/8/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

This unit was just what I was looking for, it does everything that I need it to do

Pros: very good unit

Cons: Navigation has a trouble saving your location if that location does not have an address

Crutchfield response on

2 of 2 found this helpful

Decent

Crutchfield customer from Mead, WA on 7/7/2020

2007 Honda Odyssey

Verified customer (What's this?)
Verified employee purchase (What's this?)

I just got it professionally installed yesterday. It's easy to navigate but I tried two different addresses on the actual the navigation and it wasnt able to find either of them. I tried bluetooth calling and call was cut off (bluetooth disconnected even though my phone was literally a foot away). Could be an issue with my phone though. Backup camera pic Is slightly distorted but nothing horrible. All in all, it seems to do what it says it does and I'm fine with it

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Perryville, MD on 7/5/2020

2004 Honda Accord EX

Verified customer (What's this?)
Verified employee purchase (What's this?)

Hadn't been able to get it installed yet but a friend has one and that's what made me get it

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Great buy

Crutchfield customer from Augusta, GA on 7/2/2020

2014 Ford F-150 XL

Verified customer (What's this?)
Verified employee purchase (What's this?)

Fit was perfect. Wire connections were great. Very good sound. Phone features are good. Navigation could be a little better.

Pros:

Cons: Navigation could be better.

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Pope, MS on 6/28/2020

2001 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

I had the radio and backup camera professionally installed. The backup camera did not work. I had to buy another camera from the installers. I will say that the radio arrived within 3 days. Great service in shipping.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Nice and works

Crutchfield customer from Spring Hill, FL on 6/17/2020

2012 Chevrolet Silverado 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Got the Boss BN965BLC for my 2012 Chevy Silverado Crew Cab and It's definitely better than factory. I replaced my factory speakers (prior to replacing the factory stereo) with 6-1/2" 2 way Components (Kicker in the front doors and Polk in the back doors) and it powers them good enough to operate (they could use a amp for additional power) This stereo is good but I'm sure there is better, I like it enough that I won't try another. Just don't want to take out, cut apart the harness, return, wait, install, test out and possibly repeat the process, lol. The touch screen isn't over sensitive and you may have to "push" for a response. The touch screen/actions/buttons are close to the edge of the screen and it has a frame around it that sticks out a 1/2" so my fingers dont exactly get in there with ease or pin point accuracy. The ports are all on the back so getting to them requires removal. All in all it's a good GPS receiver for a good price.

Pros:

Cons:

Crutchfield response on
Customer review photo

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Central City, KY on 6/14/2020

2015 Hyundai Accent

Verified customer (What's this?)
Verified employee purchase (What's this?)

For the price a great GPS in dash receiver. Doesn't have all the bells and whistles but a solid machine for a good price.

Pros: price, stable GPS

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Petersburg, VA on 6/11/2020

2005 Jeep Wrangler

Verified customer (What's this?)
Verified employee purchase (What's this?)

It works great and it was easy to install

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Andover, MN on 6/11/2020

2008 Toyota FJ Cruiser

Verified customer (What's this?)
Verified employee purchase (What's this?)

Fast delivery. So far a great product.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

A very bad purchase with no support

Crutchfield customer from Chester Springs, PA on 6/10/2020

2007 Chevrolet Corvette

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is probably the worst unit I have ever had in any of my cars. For starters the screen is the lowest quality one can find . As for the operation it lacks features mentioned in the users manual as if the manual was for a different unit . This unit is not capable of fully functioning if it is used with GM interface and wire harness which were all recommended by Crutchfield in the first place . It took me more than two hours to modify the interface so the so called compatible unit would perform only the most basic functions. The support from Crutchfield was absolutlely useless and I got no answers or most needed technical support . It was a very bad purchase .

Pros: Cheap

Cons: Does not function as advertised , very low quality screen , some of the features do not function at all and there is no technical support .

Crutchfield response on 6/15/2020
We were sorry to hear about your experience with our Tech Support team. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

7 of 9 found this helpful

Boss BN965BLC

Crutchfield customer from Chandler, AZ on 6/8/2020

2008 Hyundai Sonata

Verified customer (What's this?)
Verified employee purchase (What's this?)

Nice size screen, the back up cam was simple to install. It all works well together. The only beef is the GPS. The NDrive system is not up to par.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Solid unit

Crutchfield customer from Lewisburg, TN on 6/8/2020

2012 Dodge Truck 2500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Solid, inexpensive replacement for a factory unit. Overall good quality. Not the best view of the screen in bright conditions

Pros: Price, functionality

Cons: Screen is a abut dim/ hard glare in sunny conditions

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Mequon, WI on 6/5/2020

2006 Mercury Mountaineer

Verified customer (What's this?)
Verified employee purchase (What's this?)

Deck is great very easy to install only issue was the cables for the rear view camera weren't long enough had to buy an extension

Pros: Great sound quality easy install

Cons: Rear view camera cable

Crutchfield response on

2 of 2 found this helpful

Huge upgrade over stock radio

Crutchfield customer from Johnstown, PA on 6/1/2020

2006 Pontiac Solstice

Verified customer (What's this?)
Verified employee purchase (What's this?)

Took me an entire day to install, but was completely worth it! Makes my 2006 Pontiac Solstice feel more like a late model vehicle with up-to-date technology. It looks like it belongs in the dash, sounds so much better than the stock radio, and the backup camera is amazing in a car that never had one as an option. It paired with my iPhone without much trouble, and hands free calls have worked flawlessly so far. I haven't had a chance to try the navigation yet, but when I bring up the Nav, it at least always knows where I am, so that's promising. I'm very pleased with this purchase.

Pros: Looks good enough to pass for a factory unit but adds technology that was never an option for my car.

Cons: I connected the parking brake wire from the radio to the parking brake wire on the car harness, but the head unit still doesn't recognize when the parking brake is engaged. This means that it will not play DVDs, but I only checked it as a test, anyway. I don't really have any intention of watching DVDs in the car, so this minor issue is no problem for me and is completely overshadowed by all the other awesome features that I will use.

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Morristown, TN on 5/30/2020

2006 Chevrolet Silverado 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

It's a nice package with the alternative inputs and dvd/cd player. The camera is a nice touch but had very little information how to hook it up. I found the information I needed for the camera on Youtube. I don't plan to change this system any time soon, it has all I need.

Pros: Nice system with options for alt connections.

Cons: Very little information on hooking up the camera.

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Mountain Home, AR on 5/28/2020

2008 Mazda Tribute

Verified customer (What's this?)
Verified employee purchase (What's this?)

I just installed this unit and it's working just great I have no problems with it

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Powell, TN on 5/28/2020

2013 Kia Optima

Verified customer (What's this?)
Verified employee purchase (What's this?)

Everything worked great . The installer said the whole package was very easy to use and worked perfect .

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Installation not as easy as the on line video is explaining!!

Crutchfield customer from Garden Grove, CA on 5/20/2020

2004 Toyota Highlander

Verified customer (What's this?)
Verified employee purchase (What's this?)

Excellent Car Radio, it was not that easy and straight forward, as instructed in the video online to install the camera!! After a week and two battery drains, I was able install the complete unit's/ ??'s complex Wiring connections.

Pros: Unit is excellent love the sound and capabilities provided.

Cons: Wiring of cars that need to be installed for should be a little more detailed.

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Dadeville, AL on 5/14/2020

2004 Chevrolet Tahoe

Verified customer (What's this?)
Verified employee purchase (What's this?)

Good product

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Love it!

Dawn from Manchester, MI on 5/3/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Love the BOSS. Works great! Sales and Tech support were fantastic!! We had the wiring harness made for our specific truck, made the install so much easier, plug n play!! Was worth the money to have it pre-wired!!

Pros: Easy to use and get setup

Cons: Can only have one device Bluetoothed to it at a time, it would be nice to have both my phone and my husband's phone connted at same time and one set as primary phone. That way one of the phones could be streaming.

Crutchfield response on
Customer review photo

2 of 2 found this helpful

great stereo for the price

Crutchfield customer from Virginia Beach, VA on 4/30/2020

2011 Ford F-250

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great Stereo with awesome features

Pros: great look..... Great features

Cons: have to know the tricks to get some of the features to work....in wiring to a vehicle with out these features previously

Crutchfield response on

1 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Taylors, SC on 4/29/2020

2005 Dodge Ram 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

just as described. happy with purchase

Pros: installation instructions

Cons: none

Crutchfield response on

1 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Lilburn, GA on 4/27/2020

2006 Toyota Highlander

Verified customer (What's this?)
Verified employee purchase (What's this?)

Love the system.

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Great Stereo

Crutchfield customer from Los Angeles, CA on 4/26/2020

2013 Toyota Prius C

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is a great stereo. It works exactly as I please. A great fit for my Toyota Prius C. I'm happy with my purchase. This is definitely worth it.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Boss BN965BLC

Michael from BLAKELY, GA on 4/25/2020

2018 Kia Rio

Verified customer (What's this?)
Verified employee purchase (What's this?)

It makes a big improvement to my boss 10s and boss amp and I like the other upgrades

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

2004 Ford Super Duty F-350 DRW King Ranch

steve from MORRIS, IL on 4/25/2020

2004 Ford F-350

Verified customer (What's this?)
Verified employee purchase (What's this?)

Installed on a 2004 Ford Super Duty F-350 DRW King Ranch. I had foreseen the camera cable not being long enough and ordered a 10 meter alternate, which left about 3 feet to spare. I have not attempted to update the maps for navigation. I have not connected the camera to a reverse source, so it requires pulling it up manually. The rear camera view has an annoying notification located at the bottom of the image (where the hitch is located in the view), but otherwise works well.

Pros: Everything installed as planned according to the provided instructions.

Cons: Banner notification in camera feed is in the way of viewing the hitch ball, you can unnecessarily tip the camera down further so you can see the ball.

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Ocean Springs, MS on 4/19/2020

2004 Dodge Dakota

Verified customer (What's this?)
Verified employee purchase (What's this?)

I Love my new Stereo with backup camera. My 2004 truck needed an update & this unit has it all in one pkg. It's awesome!!

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Harrisburg, PA on 4/14/2020

2003 Ford Expedition

Verified customer (What's this?)
Verified employee purchase (What's this?)

Such a huge improvement over the previous owner's replacement stereo in sound quality. The added functionality of having a back up camera is a godsend!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Hampton, VA on 4/9/2020

2010 GMC Sierra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Excellent product, great features, relatively easy install.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Guest from Roseville, CA on 3/23/2020

2004 Toyota 4Runner

Verified customer (What's this?)
Verified employee purchase (What's this?)

Good visual , camera is clear

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Poinciana, FL on 3/22/2020

2008 Toyota Tacoma

Verified customer (What's this?)
Verified employee purchase (What's this?)

The radio give to my Tacoma truck another view

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Great Product and Support!!

Crutchfield customer from Pollock Pines, CA on 3/22/2020

2003 Ford F-350

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great price and service, Grant by WebChat got me everything I needed for my 2003 F-350 4X4, 4 door diesel and loaded my cart. I don't know where you can get a complete system like this for $315.00 delivered!!! Other websites were more money and my truck is a split year with different radio's and he got me the correct one. The intermediate cord "the one that goes between you truck to the radio" was absolutely a plug and play. Pay the extra $ and have it made up to fit your application! It was a truly a Plug and play. I had to trim out the plastic dash lip bigger on the opening to fit the unit. The cord for the back up camera was not long enough so they had to send out a extension "at no charge" Make sure you get the separate red wire too with the extension or the back up camera won't know when your in reverse.

Pros: Very easy to use the GPS / Radio / CD Player. It's easy to set up. The remote works great! The bluetooth connection to your phone is straightforward, The phone connection and sound is clear and crisp.

Cons: The default screen is always the radio, I need to look and see if I can change that. If your in the GPS Navigation screen you have to scroll through the media button to get to the radio screen to change the station. The remote should be able to do it in any screen.

Crutchfield response on
Customer review photo Customer review photo Customer review photo

10 of 10 found this helpful

Boss BN965BLC

Crutchfield customer from Eau Claire, WI on 3/16/2020

2004 Saturn ION 2

Verified customer (What's this?)
Verified employee purchase (What's this?)

Nice deck. Plays DVD's, I don't recall reading about that before. -1 star for the navigation. Google maps on your phone is much better, so it's kind of a moot point. Not sure if it updates itself or not, because it doesn't know the name of my street, but knows the name of newer streets in town.

Pros: Easy to operate, camera is nice, plays DVD's and CD's.

Cons: Navigation does not begin to compete with Google maps on smartphones.

Crutchfield response on

4 of 4 found this helpful

Great but for the price

Crutchfield customer from Eloy, AZ on 3/16/2020

2010 Ford Edge

Verified customer (What's this?)
Verified employee purchase (What's this?)

Installation is very easy to follow was a bit different main wirring pattern from the previous unit had to rewire new harness have not installed back yet waiting for steering wheel control to answer my phone unit has great lummination can be adjusted from low medium of high to suit drivers need easy phone pairing still need to add phone contacts GPS really nice shows you where your at step by step trip point added subwoofer sound is awesome with my aftermarket 3 speakers extra micro we care reader for music or videos

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Bow, NH on 3/15/2020

2007 GMC Sierra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Love this setup, has all the options I wanted

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Tehachapi, CA on 3/12/2020

2007 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

Good unit for what you pay for not great maps are lacking updates other than that great sound everything works as it should does the job

Pros: Sound quality. Backup camera

Cons: GPS maps ndrive needs to update there maps still works good just needs a update

Crutchfield response on

4 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Genoa, OH on 3/12/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

easy installation for the 2009 ranger. Excellent support on a question I had on wiring

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Lemon

Crutchfield customer from Cornville, AZ on 3/9/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Buyer Beware! Keep all packaging because you will have to return this radio. Numerous times!

Pros: Price

Cons: reliability no instructions Customer Service

Crutchfield response on

5 of 6 found this helpful

Great unit !

Crutchfield customer from Carrollton, GA on 3/8/2020

2002 Ford F-650

Verified customer (What's this?)
Verified employee purchase (What's this?)

Once I got it installed and figured out how to use it it sounds great and GPS worked great. Had to watch a few videos to insure my wiring and placement of GPS antenna would work. All in all I'm very satisfied.

Pros: Great unit for the money.

Cons: The instructions were hard to see and understand. The limited installation instructions were useless.

Crutchfield response on
Customer review photo

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Bronx, NY on 3/6/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very satisfied with the product, and the customer service

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Painesville, OH on 3/4/2020

2014 Volkswagen Jetta

Verified customer (What's this?)
Verified employee purchase (What's this?)

The settings are very minimal. It reverts back to the radio rather than maintaining the last connected source specifically the bluetooth. Sound is nice and the picture and display are nice as well. Back up cam is good for being included.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Livermore, CO on 3/3/2020

2007 Toyota FJ Cruiser

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very user friendly

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Little Elm, TX on 3/1/2020

2000 Toyota 4Runner

Verified customer (What's this?)
Verified employee purchase (What's this?)

A very well built stereo that isn't difficult to put in I put it in my 4runner

Pros: All the bells and whistles

Cons:

Crutchfield response on

1 of 1 found this helpful

Not bad for the price

Bill from Punta Gorda, FL on 3/1/2020

2011 Honda CRV LX

Verified customer (What's this?)
Verified employee purchase (What's this?)

Fair, not great, but considering the price a decent deal for the money. I had previously put a Boss marine stereo in the boat that I liked, so thought I'd try one in the wife's Honda. Likes: Build quality seems good. Like the marine one, this unit has a solid feel and looks well made. The screen is bright enough to see in direct sunlight. Most of the controls are reasonably intuitive and I've only had to refer to the manual (a bit sparse) a few times. The Bluetooth paired easily with my Android and callers on both ends can hear clearly. I've only used the NAV around town so far, however it seems to work fine and agrees with my Garmin when asked for a long route. The car still has the OEM speakers so I can't comment much on sound quality, except to say that the equalizer really lets you dial in the best performance from what's there. Major dislikes: FM reception is plain lousy. This radio picks up only about a third of the stations the OEM one did. Whether a problem with the radio or the Metra antenna adapter I can't say. My other big beef is with the touch screen scrolling controls. The buttons are WAY too small to use your finger. It comes with a scrolling pen but you shouldn't have to dig for that in the console and then try to hit those tiny buttons while you're doing 80 on the interstate. Just really bad design there. I also have to criticize the "free" Metra mounting kit. Cheap and almost useless. Fortunately, the Honda mounts worked.

Pros: Solid build Bright screen Reasonably intuitive controls

Cons: Terrible FM reception, also needs better contrasting colors in radio screen mode (hard to see in bright light). Teeny tiny touch screen scrolling buttons

Crutchfield response on

5 of 6 found this helpful

Boss BN965BLC

Crutchfield customer from Juliustown, NJ on 2/28/2020

2005 Chevrolet Cobalt

Verified customer (What's this?)
Verified employee purchase (What's this?)

It is crisp and clear and very easy to use I would recommend to anyone.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss radio

Crutchfield customer from Wichita Falls, TX on 2/23/2020

2012 Chevrolet Silverado 2500/3500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Product performs as advertised. The tech support during installation was excellent

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Thanks

Crutchfield customer from Los Angeles, CA on 2/18/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Thanks

Pros: Great

Cons: Top quality

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Blue Ridge, GA on 2/10/2020

2008 Jeep Wrangler

Verified customer (What's this?)
Verified employee purchase (What's this?)

I'm very satisfied with this setup it does everything I want

Pros: Easy set up

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Florence, AL on 2/3/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

excellent radio for the money

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Fantastic

Crutchfield customer from Medina, OH on 2/2/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

The Boss BN965BLC is a very good unit as the sound is easy to adjust (10 band eq). Navigation works fine for me and the CD player sounds excellent. What I like the most is that this unit doesn't hesitate or act sluggishly when using the touch screen.

Pros: Fast software Dependable Navigation Excellent Sound

Cons:

Crutchfield response on
Customer review photo

3 of 3 found this helpful

Too

Crutchfield customer from Eagle Point, OR on 1/30/2020

2002 Chevrolet Silverado 2500/3500

Verified customer (What's this?)
Verified employee purchase (What's this?)

I only just today finished the install. Purchased this unit so that I would have navigation for a trip my wife and i plan to attempt. It's too soon to provide an evaluation. From my initial perusal, this unit seems to have all of the bells and whistles that I will need. I don't intend to use this for video, so the video input was not used. I already had a wireless backup camera on my pickup, but it was capable of being wired, so I tried the wire that came with the camera, and It was not long enough. So I ordered another wire that was longer, and the camera hooked up flawlesslyn and worked well. I have a rear camera on my Trailer that I tow, and was able to adapt it through some switching to be able to use that when I am traveling. (the camera makes it easier for Lane Changing and Passing). Crutchfield always makes the installation easier with the upfront provision of all the parts and information needed for an install.

Pros:

Cons:

Crutchfield response on

8 of 8 found this helpful

Good Value

Crutchfield customer from Laurens, SC on 1/23/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

So far so good! Installation into my 1999 F150 was much more involved than I anticipated, lots of plastic to cut and remove. The unit itself is what I was looking for. Decent sound, nav, camera, bluetooth.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Great value for the money!

Crutchfield customer from Granbury, TX on 1/22/2020

2006 Nissan Frontier

Verified customer (What's this?)
Verified employee purchase (What's this?)

Does everything as advertised. Good sound quality, navigation displays is easy to read. Screen could be a little brighter for daytime use or more contrast in radio mode would help.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Wagoner, OK on 1/20/2020

2007 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

great sound and easy to operate. the license frame camera works good but i think it should include a light. Its hard to see when using in dark conditions. Overall I'm very pleased.

Pros: good sound and i like the navigation system

Cons: installation instructions were a little vague.

Crutchfield response on

1 of 1 found this helpful

Unit quickly replaced

Crutchfield customer from Marana, AZ on 12/24/2019

2002 Toyota Tundra

Verified customer (What's this?)
Verified employee purchase (What's this?)

I had a problem getting the unit to power-up. Technician walked me through some test procedures and it was determined that there may be an internal issue. New unit sent and here in two days. Got it installed and all is GREAT. I believe that the initial issue was with my wiring. Courteous, pleasant to work with and this is a quality product with awesome support.

Pros:

Cons:

Crutchfield response on

5 of 6 found this helpful

Good Deal

Mike from Cocoa, FL on 12/17/2019

2008 Chevrolet Silverado

Verified customer (What's this?)
Verified employee purchase (What's this?)

Have not installed it yet. I had open heart surgery. I'm sure it will be fine if it's like everything else I have purchased from Crutchfield.

Pros:

Cons:

Crutchfield response on

2 of 13 found this helpful

Great Stereo, GPS is pretty good but not w/o issues.

Crutchfield customer from Pasadena, TX on 12/16/2019

2012 Chevrolet Colorado

Verified customer (What's this?)
Verified employee purchase (What's this?)

Shipped/came fast and well packaged. Arrived on time and in good order. Great stereo and pretty good GPS. Fit great with the additional recomended bracket . It does have some issues I've noticed though. Not with the stereo but with the GPS. 1) I practiced with the GPS for several trips and noticed that after making a route from, say Home to Xyz, it wont always to take you on the identical/planned rout from the destination (using the same roads) back to home. It has taken me anywhere from a couple of blocks out of the way to as much as 2 miles out of the way. Yes, it'll return you to home, but NOT always by the most direct / quickest rout. If there IS a way to make it automatically follow the same exact rout but in reverse w/o having to re-plot it I've missed it somehow. 2) Still haven't found a way to automacically mute the sterio when GPS directions are announced...If I stereo volume down, GPS voice goes down also. The stereo volume DOES drop a TAD when the voice instructions come on, I would just prefer it if the stereo muted. 3) From my images you may be able to tell that once installed in my Colorado, the face of the display is practically vertical. In GPS mode this gives the effect of roads ect being "washed out" (see the image)... similar to trying to look at a cell ph in the sun when it's turned a certain degree left or right. It can be corrected though by going to GPS settings. All in all, Recomended and I'de buy it again.

Pros: Awesome stereo. Easily doubled what my stock could handle/put out/play. BT, USB, MP3. GPS is pretty good ....#1 & 2 in my comments aren't really cons as much as they are a minor annoyance.

Cons: About the only con I've come across so far is the issue with the Home Rout selection the GPS chooses. Especially when the "drive to rout" is as simple as pulling out of your driveway, going 2 mi down a 2 lane street and turning left into a friends house. Instead of taking me back home by the same rout ( just backwards) It said to pull out, drive an addition 2 blocks , then said to turn right, 1 block down turn right, several blocks down turn right again, then turn left on next block..!?

Crutchfield response on

11 of 13 found this helpful

Boss BN965BLC

Crutchfield customer from Fernley, NV on 12/12/2019

2008 Ford F-250 Super Duty

Verified customer (What's this?)
Verified employee purchase (What's this?)

Easy hook up works great only thing is no instructions on how to wire up the back up camera

Pros:

Cons:

Crutchfield response on

7 of 9 found this helpful

Boss BN965BLC

Crutchfield customer from Annapolis, MD on 12/8/2019

2000 Honda Accord

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great radio

Pros:

Cons:

Crutchfield response on

3 of 5 found this helpful

Boss BN965BLC

Crutchfield customer from Gorham, ME on 12/1/2019

2003 Ford F-250 Super Duty

Verified customer (What's this?)
Verified employee purchase (What's this?)

Radio was easy to set up and the Gps worked right away. It sounds much better than the stock radio I took out.

Pros:

Cons:

Crutchfield response on

5 of 6 found this helpful

Boss BN965BLC

Steven from COTTONDALE, AL on 11/24/2019

2009 Nissan Frontier SE

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great sounding radio with lots of features for the price backup camera has a bright clear picture day or night.

Pros:

Cons:

Crutchfield response on

9 of 10 found this helpful

Boss BN965BLC

Crutchfield customer from Cottondale, AL on 11/24/2019

2009 Nissan Frontier SE

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great radio with lots of features for the price, easy to install and camera works great

Pros:

Cons:

Crutchfield response on

6 of 7 found this helpful

Installation in 1997 F150

Crutchfield customer from Burbank, CA on 11/17/2019

1997 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

very satisfied in the the overall out come. It did take a lot on modification(cut out removal) of the original sub-dash space ; but is worth it to get a wide screen. if you have an extended cab the cable for the rear mounted camera will need to be longer (measure it for your vehicle ) than the one provided in the box.

Pros: very good technical support

Cons: the only issue I have is not being able to turn the rear view camera on while driving forward.

Crutchfield response on
Customer review photo

5 of 6 found this helpful

Look else were!

Crutchfield customer from New Port Richey, FL on 11/13/2019

2003 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great car system. But navigation sucks....look else were !!!!

Pros:

Cons:

Crutchfield response on

2 of 5 found this helpful

Boss BN965BLC

Crutchfield customer from Danbury, CT on 10/16/2019

2002 Ford Mustang

Verified customer (What's this?)
Verified employee purchase (What's this?)

absolutely love it, everything is working perfect so far, really enjoy it. best thing i did was have crutchfield pre wire the harness for me. saved me so much time, they do a great job wiring it also.had a problem with rear camera not working, just turned out to be a falty rca cable, crutchfield sent a whole new stereo to get the cable out of, a+ all day long, love my stereo.

Pros:

Cons:

Crutchfield response on

16 of 16 found this helpful

Boss BN965BLC

Crutchfield customer from Mc Clure, PA on 10/15/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great all around sounds great back up camera nice wish GPS had free updates

Pros:

Cons:

Crutchfield response on

6 of 7 found this helpful

Headache Solved

Crutchfield customer from Hanford, CA on 10/15/2019

2007 Volkswagen Jetta

Verified customer (What's this?)
Verified employee purchase (What's this?)

I will be honest to safe 20 bucks I bought it somewhere else, what a bad choice paid to have installed, NAV did not work; called BOSS, said it had to be returned. Second one I bought, was at Crutchfield, they make sure their products work, do not try and safe 20 bucks and go through 10 days of hassles!!

Pros: Worked the first time!

Cons: NONE!!

Crutchfield response on

9 of 10 found this helpful

Boss BN965BLC

Crutchfield customer from Dayton, OH on 10/15/2019

2010 Chrysler 300

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great stereo and easy to install and set up. The harnesses worked great and I had no issues at all. I am a "do it yourselfer" and was able to get this installed and set up in about 2 hours.

Pros:

Cons:

Crutchfield response on

7 of 7 found this helpful

Boss BN965BLC

Crutchfield customer from Astoria, NY on 10/15/2019

2003 GMC Sierra 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Install was straight forward, crutchfield made everything seamless. System works great. Good upgrade from stock. GPS works well and the system is easy to understand. You dont need a degree to figure it all out just a weekend day.

Pros:

Cons:

Crutchfield response on

10 of 10 found this helpful

Boss BN965BLC

Crutchfield customer from Billings, MT on 10/9/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Nice radio.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Nice Replacement

Crutchfield customer from Clinton, MI on 10/9/2019

2014 Ford Focus

Verified customer (What's this?)
Verified employee purchase (What's this?)

The documentation for wiring the back up camera is very vague. A nice replacement compared to my stock radio for 2014 Focus.

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

Radio, CD player, backup camera good. GPS not so much.

Crutchfield customer from Llano, TX on 10/7/2019

2006 Ford Explorer

Verified customer (What's this?)
Verified employee purchase (What's this?)

Overall I like this unit. Screen is good and all functions except the GPS work as expected. Install went fine but video cable for backup camera is way to short for most vehicles including my explorer which is not that big. Had to order a longer one off Amazon. The GPS functions fine but has a problem finding some places by address. For instance, I needed to find a place on Northwest street. This is no problem for my other twp GPS units but this one could not find. After many frustrating tries I found it had to be NW street. How is anyone supposed to know this? In other cases it could not find Cities, etc. I have had to fudge by finding some place nearby. Not what I expect from any GPS.. . So I would rate this unit a 5 if they used a better GPS program.

Pros: Good cd player, radio and backup camera.

Cons: GPS program is frustrating .

Crutchfield response on

10 of 10 found this helpful

Boss BN965BLC

Crutchfield customer from Tallahassee, FL on 10/6/2019

2008 Toyota RAV4

Verified customer (What's this?)
Verified employee purchase (What's this?)

I have the Boss BN965BLC. I bought it because it came with everything I wanted: Bluetooth, CD, Backup camera included. There are two reasons I don't like it. 1. You can't see the screen in the daytime. There is no contrast setting. 2. The Navigation is worthless. I needed to get to 2306 Centerville Rd in Tallahassee. The system identifies it as "Centerville Rd (N Monroe St.)." Those are two different roads! Plus is says the numbers end at 1399 and 2306 didn't exist. It does! I recommend Boss get out of the Navigation business. Leave it to Garmin.

Pros: Good sound

Cons: Can't see the screen in the daytime Navigation is worthless

Crutchfield response on

8 of 8 found this helpful

Boss BN965BLC

Crutchfield customer from Woodbridge, VA on 10/2/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Just a great product

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Good value but GPS software needs updating

Crutchfield customer from Franklin, MA on 9/30/2019

2008 Toyota Sienna

Verified customer (What's this?)
Verified employee purchase (What's this?)

Decent, good value at this price. Easy to operate. Good AM/FM reception, sound and equalizer options. A few small complaints are that the contrast on the screen is worse than some units which makes glare a real problem. The volume control is not adequately adjustable. It goes from zero sound to a little too loud in one step. The included backup camera works great. The included video cable is only big enough for a sedan so get an extra cable if you have anything bigger or your wiring path is not very direct. I bought this for my elderly mother so she could navigate more easily. After installing, I went to put my own address in as a favorite and the map software didn't have my street listed even though it has existed for 50+ years. I paid Ndrive an extra $30 to get the most up to date software and that fixed the problem. The navigation function works fine now and boots more quickly.

Pros: Good value, easy operation,decent sound. The easy install wiring option is well worth the money to ease installation. The dash kit looks good and fits fairly well.

Cons: GPS software needs to be updated for best performance at an extra cost of $30.. This unit comes with a backup camera but Crutchfield does not provide install instructions in their install sheets for it and the included instructions are minimal. Youtube has a good one. They also don't take note of the fact that the included video cable for the backup camera may not be adequate for your vehicle(in my case, a minivan).

Crutchfield response on

11 of 13 found this helpful

Boss BN965BLC

Crutchfield customer from Wake Forest, NC on 9/29/2019

2007 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

This stereo has everything i was looking for, fit my 2007 F150. The rear view camera is awesome and able to be tilted for a custom fit. I use mine to hook up my camper and i can drive right under the hitch. I paid for the wiring to be set up by crucified and it was the best money spent. The only thing that would have made it better, would have been connecting the red wire from the back up camera into the red wire of the connector. I had to tear apart the crimped wire and sodder the wires together. The wiring diagram from the step could have been a little better too. As o had to go to the different YouTube videos to complete the job.

Pros: Lots of different inputs options. Clear screen. Backup camera included. Installation easy with chruchfield extra support.

Cons:

Crutchfield response on

6 of 6 found this helpful

Boss BN965BLC

Crutchfield customer from Pierson Fl on 9/24/2019

2012 Ford Expedition

Verified customer (What's this?)
Verified employee purchase (What's this?)

I rated this unit based on the price. Its a great package for the price. The unit installed without problems. By the way have them prewire the unit. It is worth the little extra in cost. I have wired them both ways. Saves time and they do a nice job. The only issue I had was with the wiring for the backup camera. The instructions are not very well written. A phone call to Crutchfield to care if it. I wired it to one of the backup lights using both the hot and ground wires from the light. The ground is secure and the backup camera works great. The installation in my 2012 expedition went smoothly. The radio works well and is easy to setup. Blu tooth and my cell phone is a nice addition. I have had serveral GPS systems over the years and this one works well. It has some options my late model PU doesn't have. I don't use CD's so I can,t comment on that function. I like to system.

Pros: Nice unit

Cons: None

Crutchfield response on

7 of 7 found this helpful

Boss BN965BLC

Crutchfield customer from Lavaca, AR on 9/22/2019

2003 Chevrolet Silverado 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Love the system!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

good radio and easy install

Crutchfield customer from Bullhead City, AZ on 9/17/2019

2001 Ford Ranger

Verified customer (What's this?)
Verified employee purchase (What's this?)

great sounding radio with all the options. never thought i'd be happy with an after market radio. went in with a few mods and plugged right in with the additional harness, simple process. will be purchasing speakers next to finish the total install.

Pros: good sound at exceptional price easy install

Cons: none to say about.

Crutchfield response on

3 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Loretto, TN on 9/12/2019

2007 Toyota Tundra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very nice

Pros:

Cons:

Crutchfield response on

0 of 2 found this helpful

Pretty good for the price.

zainul from FERNDALE, WA on 9/11/2019

2007 Nissan Frontier

Verified customer (What's this?)
Verified employee purchase (What's this?)

For the price this is not a bad unit. 2 problems 1 The video wire was short for the Nissan truck and crutchfield wanted another 25 dollars for that wire which I need up just running to best buy. 2. The instructions are not the best- the part they leave you guessing is that on the video wire there is a red wire on each end, one side needs to be attached to reverse wire on the deck and other end needs to be wired to reverse lights so the deck gets a signal when in reverse. Other then that its actually a decent deck touch screen isnt the best but works but I suppose you get what you pay for.

Pros: Comes wit h nav and backup camera

Cons: Video wire is short Touch screen not the best

Crutchfield response on

6 of 6 found this helpful

You get what you pay for

Robert from Orlando on 9/4/2019

2008 Nissan Frontier

Verified customer (What's this?)
Verified employee purchase (What's this?)

I had this system installed about 3 months ago, however, it is a mixed bag when it comes to enjoying the many seemingly great features it has. The radio and the amplifier are good and sound is decent with the utilization of the onboard equalizer. You can program the radio stations with ease, however the system frequently does not remember the programmed stations, so you gotta do it over again. The CD player's pick up mechanism is very low quality and songs skip frequently even with brand new cd's. And with the USB/flashcard music feature, you can have your albums and songs neatly organized in folders with artist and title information, but the system often can't find the artist when you search for it, so you have to remember the song's title. Then it won't play the entire album, only a few songs of it before randomly skips to another folder. And most of the time only the title of the song shows on the display but not the artist or album info. It's a complete MESS. Then, there is the LCD issue. It is very sensitive and texts are small, so when you scroll or search, even with the lightest touch you inadvertently select a song or feature you don't actually want. The navigation is ok, however it takes you on nonsensical routes often. You'll notice this when you're in a familiar area. The back up camera has a lot of interference (lines running through the screen), despite having been installed by a pro shop. Afterall, I regret not spending a little more and get a better brand.

Pros: Price, features

Cons: Low quality CD player, USB/flash card music system is a MESS. Problem with back up camera. Overly sensitive LCD screen

Crutchfield response on

10 of 10 found this helpful

Boss BN965BLC

Crutchfield customer from Weld, ME on 9/3/2019

2004 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great product. Navigation works great. I have not had time to wire up the camera yet. Quick and easy installation.

Pros: Easy plug and play installation

Cons:

Crutchfield response on

5 of 5 found this helpful

Boss BN965BLC

Crutchfield customer from Falling Waters, WV on 8/21/2019

2011 Ford F-350

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works very well audio wise, touchscreen is good and easy to navigate.

Pros: Great for price, fit very well in my 2011 super duty

Cons:

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC Mazda Tribute Install.

Crutchfield customer from Colonia, NJ on 8/18/2019

2003 Mazda Tribute

Verified customer (What's this?)
Verified employee purchase (What's this?)

We are very impressed with the Boss BN965BLC. We installed it in my sons vehicle for when he goes to college.

Pros: Easy to install and fits great! Looks like it came that way from the factory. Loaded with options. Nice display. I recommend buying the wiring harness adapter from Crutchfield.

Cons: Camera video cable not long enough. Needed an additional relay (Crutchfield provided free of charge) to correct reverse camera trigger. Can't figure out how to turn off audio when Navigation is on to allow for hearing just the navigators voice. Still well worth it!

Crutchfield response on

2 of 2 found this helpful

Loving the unit!

Skylar J from Allentown, PA on 8/14/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

My son is loving the radio (heck...so am I). The navigation works great. Maps are clear. The buttons work great. Still have not connected the backup camera so I cannot review that feature. The instructions for the installation were not as clear cut as expected. The intructions to connect the backup camera are extremely vague. We had to customize the brackets that came with the radio in order for it to fit. The instructions stated to use the factory brackets, but they would not work. Other than that, I have no complaints.

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Overall - Average

Crutchfield customer from Laramie, WY on 8/13/2019

2007 Ford Ranger

Verified customer (What's this?)
Verified employee purchase (What's this?)

The price is right but features are somewhat lackluster. First up is the reception: quite good and quite clear. I know this is a function of the antenna but not to me. The receiver can make a difference. Second, the interface is good and clean, and the touch screen works flawlessly. That said, the options are at times confusing. Third, the navigation software is not good and nowhere near the quality of Garmin's products. Very difficult to see and there are no brightness controls worth mentioning. Fourth, the backup camera. Good to very good. The video cable supplied with the unit is not long enough, however. Could use another three feet. Instructions for installing the camera were poor. Crutchfield's excellent support line (ask for Scot) can get you over this hump. Six is all about the remote which comes with the unit. Not sure I will ever use it. And the included stylus is something else I am not sure I will ever use. "Meh" is what I say to those things. Overall, the Boss unit is "ok" and quite average. Next time, I will save my money until I can afford a far better unit.

Pros: price; display;touchscreen

Cons: navigation software is sub-par.

Crutchfield response on

6 of 6 found this helpful

Solid stereo and camera, Bluetooth function is lacking

Crutchfield customer from Shippensburg, PA on 8/12/2019

2011 Toyota RAV4

Verified customer (What's this?)
Verified employee purchase (What's this?)

Recently received and installed the Boss BN965BLC in my wife's 2011 Toyota RAV4. The receiver works well, the navigation is acceptable (though no where near Google smooth) and the backup camera is a great addition. My problem is with the Bluetooth. Since installation, the Bluetooth voice pickup is simply terrible. When connected on a call, she practically has to shout to be heard by the other person. The Bluetooth mic is located on the head unit itself, some distance from the driver. Additionally, this unit is not compatible with an external mic. As Bluetooth was a primary factor in upgrading the stereo system, I'm returning this unit for a Pioneer.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Las Vegas, NV on 8/7/2019

2004 Toyota Highlander

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very good and affordable navigation system especially for older cars. Rare to get one which includes a backup camera. Highly recommend

Pros: Pros: Great sound Backup camera is a huge plus Easy connection to your phone's Bluetooth Large navigation screen Customizable equalizer

Cons: Sensitive touchscreen

Crutchfield response on

4 of 4 found this helpful

Boss BN965BLC

Nik from Seattle, WA on 7/29/2019

2008 Mazda 5

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very nice head-unit. Totally functional with a decent interface. Not many bells and whistles, really, but just a basic fine unit. The digital equalizer is nicer than I expected, but the backgrounds are super boring. Perhaps I'll be able to add my own wallpaper via USB though. Dunno.

Pros: Digital equalizer, decently easy to use, nice colors.

Cons: A little boring, with not many "extra" features.

Crutchfield response on

2 of 2 found this helpful

Navigation is a a joke

David from Albuquerque, NM on 7/26/2019

2002 Toyota Camry Solara

Verified customer (What's this?)
Verified employee purchase (What's this?)

I purchased this navigation receiver because I wanted to see how well the features worked on my 2003 Toyota. Back up camera: check I can see what is behind the car. Radio: check big sound almost too much sound if you ask me. Even on the lowest setting with any equalizer input it is almost too loud for conversation in the car. The NDrive navigation is a joke. I wanted to have a built GPS so I wouldn't have to plug my Garmin into the cigarette lighter. Take it down whenever I parked etc. This NAV is built in but as far as giving accurate directions it's a joke. City or rural I would not trust this thing. Going to know locations it has told me to turn the wrong way. Even driving on an interstate between two cites it kept telling me to exit. I guess to turn around and go in the opposite, wrong direction. I would not buy again.

Pros: Phone connection works well Radio tuner is sensitive. Radio interface is intuitive to use.

Cons: NDrive navigator is a joke Sound is extremely loud on one source i.e. radio but requires a lot of gain for another i.e. Bluetooth (phone)

Crutchfield response on 7/29/2019
David contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

9 of 10 found this helpful

Boss BN965BLC

Crutchfield customer from Arroyo Grande, CA on 7/21/2019

2000 Ford F-350

Verified customer (What's this?)
Verified employee purchase (What's this?)

I gave it 5 stars due to the fact that the first unit I received the camera was defective, but crutchfields team of support staff were very prompt in sending me a new unit out. Just put it in and everything is working great! Thank you!

Pros:

Cons:

Crutchfield response on

3 of 5 found this helpful

Boss BN965BLC

Crutchfield customer from Kannapolis, NC on 7/15/2019

2005 Nissan 350Z

Verified customer (What's this?)
Verified employee purchase (What's this?)

A little harder to install than I thought.

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Great tech support and a good buy for the money

Crutchfield customer from Punta Gorda, FL on 7/14/2019

2000 Mazda Miata

Verified customer (What's this?)
Verified employee purchase (What's this?)

The radio is fine. As noted by previous reviewers, the nav screen is hard to see on a bright day with sunglasses on. I have a convertible so good, undistorted column is important. Nice to have the backup camera for added safety. Altogether, a good purchase for the money. Technical service was outstanding.

Pros: Good, undistorted column. Helpful backup camera

Cons: Screen is hard to see in strong sunlight.

Crutchfield response on

5 of 6 found this helpful

Boss BN965BLC

Crutchfield customer from Peoria, AZ on 7/10/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very easy to install and set up, user guide very clear and inlude pictures of eadh screen along the way about time a manufacyure thought abou those of us that grow up with cell phones and computers.some of us remember when AM was the only band on the radio and black and white were the only colors on the TV. thankyou BOSS for thinking of us.

Pros: easy install and setup great sound.love the extra tuner so you can dial in weaker stations the seek and scan won't stop at . great feature. Bluetooth for phone worer great and downloaded phonebook and call records. great unit 100% HAPPY

Cons: haven"t found any.

Crutchfield response on

7 of 7 found this helpful

Boss BN965BLC

Crutchfield customer from Hubbard, TX on 7/7/2019

2012 Chevrolet Silverado 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very easy install. Radio and all the features work great. This is the 2nd Boss radio I have installed in one of my vehicles and it is still going strong as well. It has great power to push sound through the speakers.

Pros: Great sound, great price, very good quality.

Cons:

Crutchfield response on

4 of 5 found this helpful

Boss BN965BLC

Crutchfield customer from Duluth, MN on 6/26/2019

2017 Chevrolet Cruze

Verified customer (What's this?)
Verified employee purchase (What's this?)

Music great! Still trying to find a contrast control. I can't see the nav screen in the daylight. Missed instructions somewhere I hope. Nav appears to work as expected.

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Boss BN965BLC provides nice OEM look

Frank from EDGEWATER on 6/25/2019

2014 Toyota Tacoma

Verified customer (What's this?)
Verified employee purchase (What's this?)

Was very easy to install. I had an OEM style camera that was powered from the old radio, so some rewiring was required on my part to connect to back-up light power. The wiring kit from Crutchfield really sped up the entire install process. I am feeding this into a Pioneer GM-A3702 2x 60 watt amp and Morel Tempo Ultra 502 Integra 5-1/4 2-way car speakers which I installed last year, and an Alpine PWE-S8 Slim Under-Seat 8" 120w Powered Subwoofer. The Boss unit improves sound quality immensely over the OEM head unit. So far I'm impressed - good value for the money.

Pros: Easy to install and is packed with nice features. Software responds quickly to changes and initial start-up (waiting for my Jensen VX7010 to turn on is like watching paint dry).

Cons: I'm not sure why on start up it reverts back to radio mode if you were using Bluetooth previously. My older Jensen VX7010 navigation receiver unit in my Vette (bought from Crutchfield in 2015) stays in the mode you left it in, but this one does not. The OEM radio also stayed in the last used mode. I'll get used to it, but it is a little annoying.

Crutchfield response on
Customer review photo

4 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Sunland Park, NM on 6/18/2019

2008 Isuzu Ascender

Verified customer (What's this?)
Verified employee purchase (What's this?)

Get the whole package

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Good to go

Crutchfield customer from Titusville, PA on 6/12/2019

2006 Toyota Tundra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Easy install,simple to navigate thru, I was impressed with how good the backup camera was also

Pros: Easy to use

Cons: First camera did not work, Got replacement and good to go

Crutchfield response on

3 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from North Fork, CA on 6/11/2019

2014 Ram Promaster

Verified customer (What's this?)
Verified employee purchase (What's this?)

It is easy to navigate. Has everything you want and the price was right. Picked up my phone right away and it streams my ipod tunes on my phone. Love it.

Pros: The fit was perfect and no issues installing it.

Cons: None whatsoever

Crutchfield response on

3 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Portland, ME on 6/10/2019

2014 Ford F-150 XL

Verified customer (What's this?)
Verified employee purchase (What's this?)

This radio, GPS, Bletooth and backup camera working great.

Pros:

Cons:

Crutchfield response on
Customer review photo

3 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Hinesville, GA on 6/8/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

man I got everything I want . I just can't stop playing with it ; feel like I got a Xmas toy. I enjoy all the future on it love it , love it .

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Gillette, WY on 6/6/2019

2006 Chevrolet Corvette

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great sound and super price back up camera is super nice to have.

Pros: All

Cons: None

Crutchfield response on

2 of 2 found this helpful

Happy Customer here!

Crutchfield customer from Bellevue, NE on 6/4/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great product, will be back for more! This set up is absolutely stunning and works fantastically. We had to utilize the technical support line, and they were amazing, walking us through the setup/installation and ensuring we knew what we were doing prior to disconnecting. Superb customer support, superb products!

Pros:

Cons:

Crutchfield response on
Customer review photo

5 of 5 found this helpful

Boss BN965BLC

Crutchfield customer from Yorkville, IL on 6/1/2019

2010 Subaru Outback

Verified customer (What's this?)
Verified employee purchase (What's this?)

Nice unit

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Good and inexpensive.

Jimbo from Manassas, VA on 5/28/2019

2014 Chevrolet Silverado 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Installed this unit in my 2014 Silverado 1500 Crew Cab that I purchased used last year. I had Crutchfield do the pre-wired harnesses which saves time and since I'm not a wiz with wiring it made perfect sense. I read some reviews where people weren't satisfied with bluetooth and other features of this BN965BLC unit but I've been very happy. The GPS is a bit slow when initially turning it on but it does a good job when called upon. The screen isn't super bright and the GPS isn't exactly pretty but if it gets me to my destination I'm not going to complain. My truck didn't come with a backup camera so this was my main reason for replacing the base 4" screen that came with the vehicle otherwise it would cost me $1,000 to work with the Chevy OEM system just to add a camera. Can't beat the price and the Boss unit blows away the OEM head unit plus it was easy to install. This isn't my first time using Crutchfield and I doubt it will be the last because they are very professional, knowledgeable, and still competitively priced.

Pros: Much better than the OEM 4" display head unit plus the Boss is inexpensive and has lots of features.

Cons: GPS looks dated and screen isn't very bright.

Crutchfield response on

7 of 7 found this helpful

Boss BN965BLC

Crutchfield customer from Adjuntas, PR on 5/27/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very good item

Pros:

Cons:

Crutchfield response on

2 of 3 found this helpful

Boss receiver

Crutchfield customer from Margate, FL on 5/26/2019

2008 Pontiac Solstice

Verified customer (What's this?)
Verified employee purchase (What's this?)

The Boss radio and GPS unit was great With the harness the installation was Easy.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Westland, MI on 5/24/2019

2001 Mitsubishi Eclipse

Verified customer (What's this?)
Verified employee purchase (What's this?)

Was not perfect fit as suggested had to trim dash opening! Touchscreen is not sensitive have to tap it couple times to get it to work! Would return but dont feel like waiting on for replacement

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Story City, IA on 5/23/2019

2004 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great!! This unit replaced my factory radio because it started creating issues for me in my F150. I love to having the back up camera! The GPS works great! Very user friendly. Bluetooth connects as soon as i turn the truck on! Very Fast! Great Unit would recommend to anyone!

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Boss BN965BLC

Mike from New Albany, IN on 5/23/2019

1998 Chevrolet Camaro

Verified customer (What's this?)
Verified employee purchase (What's this?)

1st unit was defective but thanks to Crutchfield's great service, sent a second unit and it works great

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Montoursville, PA on 5/22/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Nice unit , does what it said it would

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Florence, KY on 5/21/2019

2003 Toyota Camry

Verified customer (What's this?)
Verified employee purchase (What's this?)

Only had one question on a wire. Crutchfield answered promptly and install went smoothly. The head unit is a great buy, let alone the price AND a 3 year warranty. The most other brands give is one year, some 6 months. Wiring harness and instructions from Crutchfield was impeccable! Great company, Great products.

Pros: Boss was a great buy, great price

Cons: Had to contact Toyota to find the Reverse Gear wire to tap into.

Crutchfield response on

3 of 3 found this helpful

Replaced Original 2007 GM Nav unit with Boss

Crutchfield customer from Grants, NM on 5/14/2019

2007 GMC Sierra

Verified customer (What's this?)
Verified employee purchase (What's this?)

This unit has a nice screen and the sound is much better than the nav. unit it replaced from a 2007 GMC Sierra, with Bose and OnStar. Bluetooth is nice, reads all contacts from phone Android. Radio station pick up only so-so for me, lots of static-but this could be due to my location which is 75 miles from a large city. So far I really like the unit, wish I would have changed out sooner.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

What you get for the money.

Crutchfield customer from Flippin, AR on 5/14/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

I bought this for the NAV program as I am a contractor bidding jobs all over. The display is too bright/washed out even when running in dark background setting. Night mode much better. You don't always get what you pay for. My phone has much better apps then this unit. I haven't been able to find a way to use the NAV mode without the radio on. Maybe I'll get more at ease with it in time. The customer service can't be beat. Love the Crutchfield.

Pros: Dash kit and wiring a perfect fit. So easy to install. I paid for the harness to be crimped for me. Only way to go.

Cons: Display too bright with little to no adjustments. Map information very lacking. Street names don't show until you can see the sign yourself. I bought this so I didn't have to use my phone. Still using my phone.

Crutchfield response on

5 of 5 found this helpful

Boss BN965BLC

Crutchfield customer from Amarillo, TX on 5/13/2019

2015 Ram 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Pretty solid unit. GPS is super nice. Takes a bit to get used to the touch screen.

Pros:

Cons:

Crutchfield response on

2 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Three Forks , MT on 5/12/2019

2006 Dodge Ram 3500

Verified customer (What's this?)
Verified employee purchase (What's this?)

It works great

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Parkersburg, WV on 5/7/2019

2006 Hummer H3

Verified customer (What's this?)
Verified employee purchase (What's this?)

Awesome display super easy install very clear camera. Great purchase would buy again!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

2008 xterra boss system

Crutchfield customer from Casselberry, FL on 5/6/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

exellent..arrive in time,easy to install..works exellent..thanks for a smooth buy

Pros: easy to install

Cons: none

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Aliquippa, PA on 5/3/2019

2009 Chevrolet Silverado 2500/3500

Verified customer (What's this?)
Verified employee purchase (What's this?)

the radio sounds good & easy to operate the features

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from El Paso, TX on 5/2/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great can't beat the price

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Rogers, AR on 5/1/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

great replacement for my old unit + added nav and backup camera

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Reno, NV on 4/29/2019

1992 Toyota Pickup

Verified customer (What's this?)
Verified employee purchase (What's this?)

I bought this before reading some of the negative reviews on Amazon. I haven't had any problems with it. I'm not an audiophile but to me the sound is great. I installed the gps antennae inside the dash instead of on the roof or dash like the instructions say but it still works perfectly, the backup camera works turns on automatically when I put the transmission in reverse, just like it should.

Pros: Affordable with all the options I was looking for. Everything works just as advertised.

Cons: Instructions are HORRIBLE, especially for the backup camera. You might as well throw them away. Youtube will be your friend. The mounting bracket did not fit my vehicle but a little grinding with my dremel tool and an extra piece of metal as a brace solved that problem. Spring for the ReadyHarness. It saved so much time trying to figure out the instructions.

Crutchfield response on

5 of 5 found this helpful

#1 in this price range!!!

Crutchfield customer from Port Clinton, OH on 4/27/2019

2008 Dodge Avenger

Verified customer (What's this?)
Verified employee purchase (What's this?)

I was concerned that the wattage to the speakers would not be enough and I would have to get an amplifier, but once I got this installed I was amazed at the power increase compared to the factory stereo I replaced. Wasn't a huge difference but more punch and with the 13 band eq it really makes a difference in quality and the sound quality is definitely better. The backup camera was easy to install and the resolution is good. The touchscreen is responsive and easy to understand. I read many reviews on different sites including Crutchfield, Amazon and EBay before settling on this unit and I couldn't be happier. For the money, this is hands down the best buy on touchscreen navigation and comes with the backup camera which is an awesome bonus! The navigation is great as well, I was not able to mount the navigation antenna right away and had it stuffed in the side under the plastic by my feet but it still picked up signal well! That actually kind of amazed me, because I remember reading someone's reviews saying that you had to mount it outside the car to be able to pick up reception.. well, they was wrong lol

Pros:

Cons: Wish there were more display options but not complaining

Crutchfield response on

5 of 5 found this helpful

Boss BN965BLC

Crutchfield customer from Midway, UT on 4/23/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Thumbs up

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Great value on a great reciever system

Crutchfield customer from Defuniak Spgs, FL on 4/23/2019

2002 Honda Odyssey

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great reciever for the price. The touch screen interface works beautifully and the unit was easy to install thanks to Crutchfield's included instructions and wiring diagram. I was searching for a stereo to replace my older unit and this one gave me more than I could ever ask for. Thank you Crutchfield!

Pros: Plenty of features at a great price point. Smooth touch screen functionality and easy connectivity to your phone.

Cons: Navigation isn't always on, short load time when you need it.

Crutchfield response on

2 of 2 found this helpful

Awesome unit for an awesome price!

Crutchfield customer from Jacksonville, FL on 4/22/2019

2004 Honda Pilot

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great, great, great unit for the price. Couldn't be happier with the functions and ease of use. GPS receiver works well through the dash. We installed it in an suv and had to order extra wire and a video cord coupler for the backup camera so measure the distance from the unit to the license plate. Would definitely buy again!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Ed from Mc Keesport, PA on 4/18/2019

2014 Toyota Prius

Verified customer (What's this?)
Verified employee purchase (What's this?)

very happy with it. Everything works well and easy to install

Pros: Wife can use gps while I drive unlike our stock unit.

Cons: None

Crutchfield response on

3 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Clemmons, NC on 4/17/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Hogan was extremely helpful putting together a package that would fit my Ranger and setting accurate expectations regarding the installation. The tech team was great with detailed answers to a couple of install questions.

Pros: Very reasonably priced head unit that does all I need. Crutchfield was exceptional in all respects.

Cons: The Boss head unit does not dim at night with dash lights. I'm sure a more expensive product would have. On balance, a great value.

Crutchfield response on

4 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Norfolk, VA on 4/14/2019

2015 Jeep Patriot

Verified customer (What's this?)
Verified employee purchase (What's this?)

Outstanding for the price

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Plymouth, FL on 4/14/2019

2004 Honda Element

Verified customer (What's this?)
Verified employee purchase (What's this?)

Thank you I love it

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

These guys ROCK!

Crutchfield customer from Terre Haute, IN on 4/14/2019

2008 Chevrolet Silverado

Verified customer (What's this?)
Verified employee purchase (What's this?)

I got prices from locals who install this kind of thing it was close to $1500 ... I am a do it yourself kinda guy. Crutchfield was someone new too me, so at a price for the same thing at $350 it was worth a try. I AM BLOWN Away!! It is everything any manufacturer offers. That's a big difference. The extra purchase of the ready harness is an example of a company who has worked out the details for you. It has everything, every option the finest system has. You have to buy from these guys. Or pay 4 times more but your not getting anything better. Have a nice day!

Pros:

Cons:

Crutchfield response on

4 of 4 found this helpful

Good Budget Nav

David from Mission, KS on 4/14/2019

2002 Toyota Sequoia

Verified customer (What's this?)
Verified employee purchase (What's this?)

Bought this unit a year ago. Installed it into my 2002 Toyota Sequoia. Needed a backup camera and USB for my music. Bought this unit because double DIN fit exactly where the stock 6-disk radio was and had integrated Nav as a bonus. Installation was straight forward, although I had the backup camera professionally installed. Got wiring harness specifically for my vehicle which made installation easy. There are a few drawbacks to the unit and some finicky characteristics, but overall, it does what it's intended to do. The nav system has routed me across the country several times without any trouble and does local directions well too. Bluetooth connects easily with my phone, but the built-in microphone is hit-and-miss picking me up clearly. The radio display is easy to understand. The volume doesn't go down as much as I want it to, and there's either too little base or too much, so the sound quality is a bit lacking (with stock speakers). I may have to upgrade my speakers or add an amp and sub to make it better. It does play DVDs and videos off of USB and SD. The unit has blue backlighting for the buttons which are too bright at night. The screen does not auto dim at night, however a few taps turns it down or completely off. Overall, I am satisfied with the unit. It gives me a back-up camera, a radio with USB/SD function (no satellite), hands free Bluetooth calling, and a competent nav system for under $300.

Pros: Easy to understand radio and nav interface. Lots of options for media storage (USB, SD, Aux). Decent navigation. Large screen.

Cons: Microphone pick-up is weak. Switching between Nav and Media could be better. Back-up cable was too short and had to buy an extension. Blue face lights annoying at night.

Crutchfield response on

4 of 4 found this helpful

Good Radio - Poor Tech Support!

Crutchfield customer from West Hartford, CT on 4/12/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Poor direction for use - hard to follow. It says it comes with your choice of 5 wallpapers, but only one (1) works. I called "Cruchfield Technical Support" and they were of little help. There fix was to reboot the radio and start all over. Also, there was little help again on how to update the GPS except to follow the directions (no walk though). I think they need some customer education. Other than that, the radio sounds and works great.

Pros: Radio sounds great and does everything

Cons: Technical Support!

Crutchfield response on

0 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Wentzville, MO on 4/11/2019

2002 Ford F-250 Super Duty

Verified customer (What's this?)
Verified employee purchase (What's this?)

Nice raido with lots of cool stuff sounds great

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Overall great unit for the price!

Rick from Rockledge, FL on 4/10/2019

2008 Toyota Highlander

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great product for the price! I had it professionally installed and it looks great in my 2008 Toyota Highlander (base). Pros 1. All of the features work as stated & the backup camera is an added benefit that was not even on my list. 2. Once I got the EQ dialed in under the "User" tab and added a 10 inch woofer / amp all-in-one unit, my system now sounds amazing with this unit. Cons 1. GPS software is a little funky & a little slow. 2. There is no simple base & treble but an EQ instead. It makes things a little more complex in getting your music dialed in. 3. The highs & mids were excellent. The base sounded worse than my factory system. 4. I had to buy a woofer / amp all-in-one unit to get the needed base. Overall great unit for the price!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Wiring Instructions

Crutchfield customer from Mosinee, WI on 4/8/2019

2007 Dodge Ram 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Lacks instructions for wiring; using reverse light for camera power and reverse trigger would not work. Installation required wiring from accessory power to camera.

Pros: Radio works well, good touch screen, intuitive user interface.

Cons: Navigation should just interface with Google maps. Requires manual update of maps.

Crutchfield response on

2 of 3 found this helpful

Defective Unit

Crutchfield customer from Mesa, AZ on 4/8/2019

2015 Jeep Wrangler Unlimited

Verified customer (What's this?)
Verified employee purchase (What's this?)

Spent hours hooking it up only to find I had a bad unit. The Unit would not send sound out the speaker wires. Sent it back and got a Kenwood.

Pros:

Cons:

Crutchfield response on

7 of 13 found this helpful

Boss BN965BLC

Crutchfield customer from Algonquin, IL on 4/1/2019

2011 Toyota Prius

Verified customer (What's this?)
Verified employee purchase (What's this?)

The only thing this particular model didn't do was enable my steering wheel controls, but I knew that going in. The radio fit, installed and performed as advertised. After 3 calls to Crutchfield to check and double check specs and installation question I ordered the BOSS. On each and every call to Crutchfield I recieved full and complete answers to my questions. Their patience with my calls was appreciated. Would I buy this product from this supplier again, YES! I also bought the offered matching wiring bundle. It was a simple and reliable way of assuring that all the connections would be correct. Also, I had it professionally installed by one of Crutchfields' suggested installers. Everything went a smooth as silk.

Pros:

Cons:

Crutchfield response on

3 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Martinez, GA on 3/29/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

I am extremely happy with my purchase of this product! Excellent service from Conrad and install was a breeze! Several of my friends are going to buy the same unit after checking mine out! Thank you Crutchfield!!

Pros: Very user friendly and install directions were great!

Cons: Rear camera cable was 6 feet too short. I was able to extend cable and rub an external power wire to complete the installation.

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Smithtown, NY on 3/14/2019

2010 Nissan Frontier PRO-4X

Verified customer (What's this?)
Verified employee purchase (What's this?)

Stereo sounds great comparing to the stock 2011 Nissan frontier stereo. Easy to use although the touchscreen is a little sensitive. Navigation is a little tricky as you cannot speak (as far as I know) a location into the unit. The digital music is nice with the use of an MicroSD card. The unit is limited to 99 folders total. Not sure is that is both a USB stick and SDC (for a total of 198 folders?).

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Eighty Four, PA on 3/14/2019

2017 Ram Promaster

Verified customer (What's this?)
Verified employee purchase (What's this?)

Easy install great support

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Excellent buy

Jimmy from Meridianville, AL on 3/5/2019

2007 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

Easy install. Depending on model of your vehicle make sure you get the harness needed to hook up the SWC and reverse brake switch.

Pros: Multi functions and accessories capable.

Cons: More info needed on wiring SWC and reverse.

Crutchfield response on

1 of 1 found this helpful

Not a great receiver

Michael from Murfreesboro, TN on 3/3/2019

2011 Chevrolet Colorado

Verified customer (What's this?)
Verified employee purchase (What's this?)

Wasn't hard to install but there could have been better instructions with the unit. I will say that I find this to be a subpar receiver. It takes several seconds to boot up when the truck in crank and you have to wait to use the rear view camera. Also the navigation which I bought the unit for has proved to be mostly worthless. I have tried it 10-15 times and half the time it cannot find the address you want and most of the addresses I put in are established places and not something new. I'd have to say if I had to do it again I would not purchase this unit.

Pros: touch screen easy to set up fit well in dash

Cons: bad navigation too long to boot up after the vehicle is cranked boot up makes the rear view camera null and void unless you wait

Crutchfield response on 3/5/2019
Michael, we're sorry you're disappointed with your receiver. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

25 of 28 found this helpful

Boss BN965BLC

Michael from Apopka, FL on 3/2/2019

2005 Nissan Titan

Verified customer (What's this?)
Verified employee purchase (What's this?)

Good radio, back up camera is very clear. Easy to use and program.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Bad

bret from Ozark Mo on 2/28/2019

2008 Audi A4

Verified customer (What's this?)
Verified employee purchase (What's this?)

Wow, this head unit is garbage. After 3.5 hour install, which was a major pain in itself that I wont go into because thats how it goes sometimes, I got the unit up and running and realize the bluetooth doesnt work. Come to find out you have to do some round about in depth changes on your android phones settings to get it to work. Ok, fine. Next, steering wheel controls: doesnt start out set up, which i thought was the whole point of the PAC unit included. Nope, gotta go into the head unit settings and program each button. Ok, fine. Turn off car, go to drive again the next time and steering controls dont work again. The unit apparently doesnt save them, and yes i followed the directions many times. I havent even driven anywhere and used the camera or phone or navigation or anything else yet but Im sure the other medias are just as bad. Its also very clunky, ugly display, wrong color lights for my dash with no option to change colors, and touch screen is not accurate even after re-calibrating. I hate hate hate it. Will be returning

Pros: None

Cons: All

Crutchfield response on

18 of 25 found this helpful

Boss BN965BLC

Crutchfield customer from Pittsburgh, PA on 2/27/2019

2003 Honda Element

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works great

Pros:

Cons:

Crutchfield response on

1 of 3 found this helpful

Boss BN965BLC

David Great documentation from Burnham, IL on 2/27/2019

2010 Chevrolet Traverse

Verified customer (What's this?)
Verified employee purchase (What's this?)

I haven't installed it yet,but the instructions and packing we're excellent. As they say," A cave man could do it"

Pros: Great documentation and quick service!

Cons: None as yet!

Crutchfield response on

1 of 4 found this helpful

Boss BN965BLC

Crutchfield customer from Wareham, MA on 2/26/2019

2006 Volkswagen Touareg

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great radio for the money. Lots of great features and very easy to use. Would of received 5 stars if it had speak to text.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Great entry level head unit!

Giuseppe from Lisle, IL on 2/26/2019

2002 Ford Focus ZX5

Verified customer (What's this?)
Verified employee purchase (What's this?)

I bought this for my son to upgrade the factory radio... I was not hoping for anything special... WOW Was I surprised! It works great, looks good, sounds 1000 times better than the factory radio and now can do DVD's, GPS, Streaming, Back-up camera and a lot more!

Pros: Easy and cheap, lots of features for the money!

Cons: The maps could look a little nicer... but they work really well with the GPS!

Crutchfield response on

2 of 2 found this helpful

Good product

Tyler from Gardner, KS on 2/24/2019

2007 Ford Explorer

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great product for the price.

Pros: Maps and back up camara

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

kate from Kingman, AZ on 2/20/2019

2002 Ford Explorer

Verified customer (What's this?)
Verified employee purchase (What's this?)

I liked the unit, it fit my 2002 explorer beautifully. The GPS is hard to use, jumps around when I try to input address etc. The radio is great, backup camera works fine but a little hard to see with the ambient light. That also applies to the DVD player. Park in the shade. Phones fine except people on the other end say it sounds like I'm in a tunnel, but I can hear them fine. I maybe should have given it a 3 star.

Pros: each aspect of the unit worked, good radio, fit car great.

Cons: video hard to see if any sunlight, voice a little light at other end, GPS hard to input destination

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Indian Hills, CO on 2/18/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Poor quality, blue tooth doesn't work. No instructions for camera connections

Pros:

Cons:

Crutchfield response on 2/20/2019
Once we saw this review, our Tech Support specialist, Daniel, reached out to this customer to help him further. We'll either help him get the receiver working the way it should, or help him return it for an exchange or refund.

12 of 16 found this helpful

Boss BN965BLC

Crutchfield customer from Nashville, TN on 2/18/2019

2009 Toyota Matrix

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works well, easy to install, GPS lags a little but is accurate

Pros: Bolts to stock brackets, smaller than original unit, GPS antenna long

Cons: Rear camera wire needs to be longer

Crutchfield response on
Customer review photo

0 of 0 found this helpful

good sound and GPS works great

Jeff from Chambersburg, PA on 2/17/2019

2007 Chevrolet Silverado (New Body Style

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great product for the price. Really looks like a factory install.

Pros: install with Crutchfields wire service was easy.

Cons: running wire for back up camera was a little challenging.

Crutchfield response on

1 of 1 found this helpful

Heads Up 97-02 Ford Expedition/F-150 Owners!!!

Jordan from Albuquerque, NM on 2/15/2019

1997 Ford Expedition

Verified customer (What's this?)
Verified employee purchase (What's this?)

A few things... I bought this Boss BN965BLC for my 1997 Ford Expedition Eddie Bouer 4x4 and as you can see from the pics, it's a TIGHT fit. When they say that SOME modification is necessary, that statement should say MAJOR cutting is going to be required. After removing the bevel that goes around the stereo area, I ended up needing a (1) cutting wheel, (2) hack saw, (3) reciprocating saw and a (4) Dremel to remove the necessary amount of plastic and metal from the top and bottom of the factory stereo area to make this fit. The sides of the plastic molding were super easy to trim, nothing was in the way. I had to use the Dremel to cut away the bottom of the plastic molding all the way down to the top of the climate control gauges, and the top area was where the challenge really became apparent. There were large metal studs behind the plastic molding along the top where I had to cut about 3/4 in for the stereo to fit. This took the Dremel to remove the plastic, the reciprocating saw to cut the metal studs, the hack saw to finish the cuts because the reciprocating saw didn't fit to complete the cuts, and the cutting wheel to trim the metal back later. There is also a plastic shield that protects the radio from hitting the top of the dash area, this had to be cut out as well. In the end, after I finally got the stereo mounted, as you can see, the DVD is almost blocked by the front bevel and hard to reach the uppermost buttons. The radio itself is great, install... EPIC and Messy!

Pros:

Cons:

Crutchfield response on
Customer review photo Customer review photo Customer review photo Customer review photo

4 of 7 found this helpful

You folks get an extra star in my book"

Crutchfield customer from Omaha, NE on 2/14/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

The parts I bought are just what I wanted -- and your prices age great -- and I'm impressed with how soon my orders are at my door -- But, that isn't why I'm writing this review -- I want to compliment you folks on the pleasant way I'm received and the good advice I'm given when I call.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Pleasantly Surprised!

Mark from Sunny, CA on 2/12/2019

1999 Jeep Wrangler

Verified customer (What's this?)
Verified employee purchase (What's this?)

I have a 1999 Jeep Wrangler, TJ with a single din stereo. Purchased this with the extra needed that crutchfield offers for my Jeep, I wanted something not to expensive because of my soft top, easy to cut and take. Took out what the directions required in the dash and still Had to make myself, two metal plates to have it bolt up properly, If you don't it will not line up. After lining everything up and installing, hooked up backup camera. My license plate is off center so keep that in mind while using it. Descent sound (with loudness on) and has some nice features for a gps/ dvd/ Bluetooth/ etc. it's not totally hands free phone but close enough. Remember when setting it up at first, swipe the screen to go to the second screen, that's where most of the setup functions are. I have to say, it packs a big punch for the price! If your looking for an upgrade for your Jeep and not looking for the $3,000.00 plus system I truly would recommend it! Pleasantly Surprised.

Pros: Nice for the price.

Cons: Little more needed to install.

Crutchfield response on

1 of 1 found this helpful

Happy, Happy

Tammy from Morrisville, NC on 2/12/2019

2016 Kia Soul

Verified customer (What's this?)
Verified employee purchase (What's this?)

I ordered a DVD/Navigation system for my car. From the live chat to the delivery exceptional service. I received my Boss 2 days earlier than expected. Installation was easy for my son to do (in the dark). Very happy with my purchase!

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Jay from Carrollton, GA on 2/10/2019

2008 GMC Sierra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great stereo for a great price not hard to install

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Crutchfield customer from Franklinville, NC on 2/3/2019

2012 GMC Sierra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great radio was exactly what I was looking for. Service after the sale was great. Tech was very helpful

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Crutchfield customer from Circleville, OH on 2/1/2019

2013 Hyundai Elantra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Excellent product, packaged well with timely delivery and works great.

Pros: Easy to install and installation looks professional

Cons: Backup camera cable could be a couple feet longer but works well once connected

Crutchfield response on

2 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Mesa, AZ on 1/31/2019

2007 Honda Pilot

Verified customer (What's this?)
Verified employee purchase (What's this?)

Good unit for the price. A complete unit with the backup camera & navigation that should enhance any vehicle.

Pros: Display, audio quality, backup camera.

Cons: Navigation software is not on par with TomTom or Garmin. The SD slots are tight to the access panel making it difficult to insert or eject the SD card.

Crutchfield response on

2 of 2 found this helpful

Great picture, Good sound, Great back-up camera!

Rod from Spokane, WA on 1/30/2019

2013 Ram 2500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Awesome Radio!! Follow the instructions and you don't have any problems!

Pros: Easy install !

Cons: None

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from Muskegon, MI on 1/24/2019

2008 GMC Sierra

Verified customer (What's this?)
Verified employee purchase (What's this?)

Everything works as it should. Fits perfect. Camera installation instructions could have been better for me.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Great replacement stereo

Tina from Glenwood, IA on 1/22/2019

2004 Porsche Boxster

Verified customer (What's this?)
Verified employee purchase (What's this?)

Finally got it all installed and seems to work great. Too snowy right now to take the car out and see how it handles out driving, but can't wait to get out and test the navigation!

Pros: Adds navigation to car Adds backup camera to car

Cons: Wish the lowest volume was a little quieter Takes a few seconds for music to come on when car starts

Crutchfield response on

1 of 1 found this helpful

Navi radio Bluetooth camera more... Great price

Peter from Grand Blanc, MI on 1/21/2019

2003 Honda Accord LX

Verified customer (What's this?)
Verified employee purchase (What's this?)

This thing is really great so far. It took me a while to install it have never done a car stereo before. I called Crutchfield for help and they helped. Had to take dash apart, install stereo, route wires to reverse cam, figure out power for dash cam, find reverse wire to tap into, resolve a couple of impasses like hole for video wires and working in the cold. Nav works great (caveat no Canada map which is not ideal cuz I live on the border and go there sometimes) except the cues are different from Google GPS so you have to get used to it. For example when you are 1.9 miles from a turn it says after one mile take the next exit which caused me to fly across three lanes and take the next exit which was not what it meant. One weird thing, at one particular intersection I am supposed to turn left but it tells me to turn right, but one arrow points left and the other arrow points right. Very strange but still very useable. The radio has better reception than my factory radio. Sound quality possibly better than factory, I probably need to buy speakers. Bluetooth working great. I bought the unit for Bluetooth. Reverse camera is so cool. DVDs work. After all the extras this cost me around 340 I guess. Very happy with it. So many useful extra features. Thanks Crutchfield. Crutchfield support was VERY helpful.

Pros: Navi, Bluetooth, radio, video, more

Cons: No Canada map

Crutchfield response on
Customer review photo

4 of 4 found this helpful

Boss BN965BLC

George from Saint Marys, GA on 1/17/2019

2006 Kia Sportage

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works great, this unit does everything that I wanted in my Kia Sportage (2006). I called Crutchfield with a question about the wiring input for the camera, I talked with Dakota and he answered all my questions and he also gave me wiring locations, wire colors, and pin numbers for my Kia. Great service, I'll defiantly buy from Crutchfield when I need something else,

Pros: Great unit

Cons: none

Crutchfield response on

1 of 1 found this helpful

Boss BN965BLC

Crutchfield customer from West Mifflin, PA on 1/16/2019

1998 Chevrolet S10

Verified customer (What's this?)
Verified employee purchase (What's this?)

Crutchfield is #1 in sales and especially after the sale in service. This is where it really counts. I had a few questions concerning the wiring, I called the service dept., .a tech. answered my questions in a manner that I understood completely. Everything works as it should. Thanks again.

Pros: All Pros

Cons: No cons

Crutchfield response on

2 of 2 found this helpful

Boss BN965BLC

Renae from Spokane, WA on 1/16/2019

1983 Jeep CJ7

Verified customer (What's this?)
Verified employee purchase (What's this?)

The unit was shipped free. Packing was excellent. This is being installed in a 1983 CJ 7 flat dash. Mounting brackets on the back of the dash and a custom Stainless steel front trim piece. This is an excellent GPS unit for this purpose. Maybe I can add a picture after install.

Pros: Easy to install where it was never intended.

Cons: None yet.

Crutchfield response on
Customer review photo Customer review photo

3 of 3 found this helpful

Boss BN965BLC

Crutchfield customer from Troy, OH on 1/9/2019

2008 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great receiver for the price. Easy to use. Only negative I have is the unit wont automatically switch to back up camera when you put the vehicle in reverse.

Pros:

Cons:

Crutchfield response on

7 of 7 found this helpful

Boss BN965BLC

Spencer from Fairbury, NE on 1/9/2019

2004 Dodge Ram 2500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Seems to be a good stereo for the price, however the backlight is weak in sunlight. Install is straight forward but has a big bundle of RCA's off the back that could cause a problem if the dash behind is tight. The backup camera cable supplied is about 4' too short for a crew cab 3/4 ton truck.

Pros:

Cons:

Crutchfield response on

3 of 3 found this helpful

Boss BN965BLC

Tina from Hubbard Lake, MI on 1/8/2019

2008 Smart fortwo

Verified customer (What's this?)
Verified employee purchase (What's this?)

First let me say Crutchfield customer service is amazing. Now the unit itself is not. It did not come with everything it was supposed to. The camera was missing...the Navi card was shoved into the wrong area...there are scratches. The Navi is not up to date and boss customer service is no help. They send you to a place overseas to get support which to update a brand new system you have to pay for. Even though it is brand new and should come out of the box updated or with at least ONE update to get it started. Being as this is why I bought the unit in the first place it is pretty useless to me. It was such a pain tying to get it installed in my tiny car it would be more hassle removing it so now I just have a look of Navi without the actual function. ??

Pros: Crutchfield customer service is great

Cons: Navi not up to date, cost to update, hard to install, didn't come with everything needed

Crutchfield response on

16 of 19 found this helpful

Boss BN965BLC

Scotty from Holden, WV on 1/2/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great product great customer service

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Boss BN965BLC

Guest from Reston, VA on 1/2/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

will never fit into a 1997 ford f150 no matter how much you cut

Pros:

Cons:

Crutchfield response on

6 of 11 found this helpful

Boss BN965BLC

Crutchfield customer from Summerville, SC on 12/31/2018

Verified customer (What's this?)
Verified employee purchase (What's this?)

I bought this unit after months of reading reviews and research, including videos of how to install. similar units. It took me on and off 2 days to put in mainly because I wanted it perfect and I wanted it to look like it was professionally installed. I had to be very careful not to break any panels or scratch up the finish on any parts of my vehicle. I would say it would be nice for Crutchfield to make a proper video so all the little tricks are addressed. Radio and camera could be put in within 2 to 4 hours with proper instruction. There are several tricks not addressed anywhere that made it necessary to call tech services for help and I had to pull the unit back out several times to get right. When installing this unit in a Chevy Tahoe.....Backup Camera comes with 21 ft of RCA cable, I bought 3 extra ft, I ended up using almost 20 more feet to rout correctly. Completed unit is nice, works correctly and I would suggest anyone that wanted to buy a replacement unit it is a great buy. I was very happy with unit, service, prompt delivery and professionalism of tech dept.

Pros:

Cons:

Crutchfield response on

6 of 6 found this helpful

Boss BN965BLC

Jack from Zillah, WA on 12/30/2018

2007 Jeep Wrangler Unlimited

Verified customer (What's this?)
Verified employee purchase (What's this?)

Nice. Easy install. Good sound. Accurate navigation. Love the backup camera. Makes hitching to my trailer much easier.

Pros:

Cons:

Crutchfield response on