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Boss BV9980NV

Navigation receiver

Item # 104BV9980N

Even though you've got a single-DIN (2" tall) dash opening in your ride, you can still enjoy fingertip control...

Find what Fits your car

Even though you've got a single-DIN (2" tall) dash opening in your ride, you can still enjoy fingertip control...

Discontinued item
12 questions - 35 answers

Item # 104BV9980N

About the Boss BV9980NV

Touchscreen navigation through your car's 2" tall dash opening

Even though you've got a single-DIN (2" tall) dash opening in your ride, you can still enjoy fingertip control of DVDs and CDs through a screen, plus reliable GPS guidance. The BV9980NV navigation receiver from Boss gives you accurate maps across the United States on a generous 7" fold-out touchscreen display which tucks back into your dash when not in use. And you can pull up your favorite audio and video sources right through the user-friendly interface. When you're on the go, you can make hands-free calls and stream audio from compatible devices through the stereo's built-in Bluetooth® connectivity.

Touchscreen navigation through your car's 2" tall dash opening

Even though you've got a single-DIN (2" tall) dash opening in your ride, you can still enjoy fingertip control of DVDs and CDs through a screen, plus reliable GPS guidance. The BV9980NV navigation receiver from Boss gives you accurate maps across the United States on a generous 7" fold-out touchscreen display which tucks back into your dash when not in use. And you can pull up your favorite audio and video sources right through the user-friendly interface. When you're on the go, you can make hands-free calls and stream audio from compatible devices through the stereo's built-in Bluetooth® connectivity.

Know you're on the right path

This Boss receiver provides convenient guidance by NDrive from doorstop to doorstop, whether you're in the city or the country. You'll get directions across all 50 states, Puerto Rico, and the U.S. Virgin Islands, and have access to 8 million points of interest when it's time for a pit stop. You'll hear voice directions at each turn, and you can take advantage of 3D graphics of buildings and landmarks, plus realistic views of intersections, including highway signs. Lane guidance ensures you'll be in the correct position for your next turn, so you can proceed with confidence.

Talk and listen to music over Bluetooth

The BV9980NV offers Bluetooth connectivity, so you'll be able to make and take calls using your compatible phone through the stereo. The built-in mic on the receiver's front panel will pick up your part of the conversation with ease, and you have the option of adding an external mic if you drive a convertible or another noisy vehicle. You can stream music from your smartphone, and control basic playback functions with the receiver's touchscreen.

Audio and video control

Bring your favorite CDs and DVDs on the road with you, including discs loaded with audio media files. A composite A/V output lets you send movies or other video content to external video monitors, so you can keep your rear-seat passengers entertained. An EQ button lets you choose between three preset curves, and the full complement of preamp outputs includes a dedicated subwoofer out with low-pass filter and level control.

Connection options galore

If you're into digital media, the BV9980NV's offers both front and rear USB inputs for quick connection of your flash drives or iPod®. The receiver's front card slot sits behind the faceplate, and is perfect for your SD cards filled with music for the road. You also get a front minijack input for additional audio sources, such as a satellite radio tuner.

Boss BV9980NV navigation receiver

The Boss BV9980NV's removable face adds a layer of safety and convenience.

A dedicated input on the rear panel accommodates an optional rear-view camera to let you get in and out of tight spaces more easily. Get your travel companions involved with the included wireless remote control so they can choose their favorite tunes from anywhere in the vehicle.

Bluetooth note: Use of this receiver's Bluetooth features will depend upon your phone's Bluetooth capabilities. Learn more in our article explaining Bluetooth profiles.

Product highlights:

    General Features:
    • DVD/CD receiver with 7" fold-out touchscreen and AM/FM tuner
    • fits single-DIN (2" tall) dash openings
    • internal amplifier (20 watts RMS/85 peak x 4 channels)
    • built-in Bluetooth for hands-free calling (through built-in or external microphone) and audio streaming
    • remote control
    Navigation Features:
    • maps of United States, Puerto Rico, and U.S. Virgin Islands, plus 8 million points of interest
    • text-to-speech announces actual street names at turns
    • lane guidance and junction view
    • 3D representations of landmarks and buildings
    • speed limit and safety camera alerts
    Audio/video Features:
    • plays CDs, DVDs, USB, and SD memory devices (see Details for full capabilities)
    • EQ button with 3 preset curves (Rock, Pop, Metal)
    • low-pass filter
    • inputs: front and rear USB inputs; front 3.5mm A/V input; rear A/V input; front SD card slot; rear-view camera input
    • outputs: 5-channel preamp outputs (2-volt front, rear, mono subwoofer); two composite video outputs
    Other Information:

    What's in the box:

    • Navigation receiver w/ motorized-retractable 7" monitor (15A fuse)
    • 4GB Map microSD card (pre-installed)
    • Control panel (inside face-case)
    • Sleeve (installed)
    • Trim ring (installed)
    • Main harness
    • Power/ground harness
    • Speaker harness
    • 20" miniUSB-to-USB cable
    • GPS antenna (w/ attached 16.5' cable)
    • Remote control (CR2025 3V battery pre-installed)
    • Face-case
    • 2 Radio removal tools
    • Self-adhesive pad
    • User's Manual
    • Navigation User's Manual
    • Tech Bulletin
    • Warranty Card
    • Warranty Extension Offer Card

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    Boss BV9980NV reviews

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    Crutchfield response

    << >>

    More details on the Boss BV9980NV

    Stacey B.

    Features & specs

    AUX Input Mini (front), RCA (rear)
    Audio/video Input Mini (front), RCA (rear)
    USB Input Front/Rear
    Backup Camera Input Yes
    Second Camera Input No
    CarPlay No
    Android Auto No
    Siri Control No
    Alexa Voice Control
    Android Control Yes
    Memory Card Slot USB, microSD
    Bluetooth Compatible Built-in
    Satellite Radio Ready No
    HD Radio No
    Navigation Yes
    iPod Compatibility
    Full size N/A
    Nano N/A
    Touch N/A
    iPhone N/A
    RMS Power (CTA-2006) N/A
    RMS Power (Manufacturer) ---
    Peak Output 85 watts
    RMS Power Bandwidth 20-20kHz
    Preamp Outputs 5-channel
    Sub Preamp Outputs Yes
    Switchable Rear Preamp Outputs No
    Video Screen Yes
    Navigation App Compatible (iOS)
    Navigation App Compatible (Android)
    Preamp Voltage 2 volts
    Screen Size 7
    Display Color
    Key Button Color Blue
    EQ Bands None
    Wireless Remote Yes
    Steering Wheel Control Compatible No
    Parts Warranty 3 Years
    Labor Warranty 3 Years
    FM Sensitivity ---
    European Tuning Yes
    Seek/Scan Seek
    Radio Data System Yes
    File Playback
    Music File Playback MP3, WMA
    High-res Playback N

    Product Research

    Touchscreen & Remote Features
    Onboard Navigation
    Multimedia Playback
    Audio & Tuner Section
    AV Connections

    Touchscreen + Remote Features

    7" Motorized Touchscreen Monitor: The Boss BV9980NV features a motorized-retractable 7" TFT Active Matrix, 16:9 touchscreen LCD display with an adjustable viewing angle. The resolution of the display is 800 x RGB (3) x 480 with 1,152,000 pixels. This unit has touchscreen controls with interactive video graphics, making menu navigation easy. You can adjust the monitor's angle for better visibility.

    • Wallpaper Screen: You can choose between six wallpaper background screens - Rain, Lines, Trees, Leaf, Colors, or Grass.
    • Adjustable Dimmer: You can manually adjust the brightness of the unit's LCD monitor.
    • Clock & Calendar: The head unit provides a clock & calendar display. The Calendar is only displayed when selected. The clock is displayed on every source, navigation, and menu screen. The head unit must be powered on to view clock or calendar.
    • Multiple Languages: Select English, Spanish, or Chinese text for the system's menu.

    Note: It takes approximately 4.5 seconds for the unit's motorized monitor to open and close.

    Start Up Time: The Boss BV9980NV has a start up time of approximately 12.33 seconds from Off to an AV Source screen, and a start up time of 40.71 seconds from Off to the Navigation Menu.

    Detachable Front-Panel w/ Hard Key Controls: The Boss BV9980NV features a detachable front-panel with hard-key control buttons and an 8-character/segment display. This display can be used during music playback for track & song information without having to use the motorized 7" monitor. Control buttons along the front-panel include a 3-way rotary dial for volume and audio settings; plus Power, Eject, Preset, Mode, Mute, and Playback buttons.

    Parking Brake Detection: To prevent the display of video while the vehicle is in motion, the pink wire connected to the head unit's rear-chassis must be connected to the vehicle's parking brake detection circuit. You cannot view video unless your vehicle's parking brake is engaged. If you attempt to view video without the parking brake engaged, you will get a blank screen. While your vehicle is in motion (parking brake off), you can still view all of the head unit's menu screens/settings, source information, song/artist info, and the navigation on-screen map.

    Steering Wheel Remote Compatibility: The BV9980NV offers built-in steering wheel remote compatibility with select non-CAN Bus Toyota, Honda, Nissan, Mitsubishi, Mazda, Subaru, and Suzuki vehicles. Please click here to see if your vehicle is compatible.

    Note: This unit is not compatible with external steering wheel control interfaces.

    IR Remote: The BV9980NV includes a 44-button IR remote control for wireless operation of the navigation receiver.

    Onboard Navigation

    NDrive & TomTom Navigation Software: The Boss BV9980NV offers a comprehensive map database from TomTom covering the entire United States (including Alaska & Hawaii), Puerto Rico, and Virgin Islands. Navigation data is stored on the unit's preloaded 4GB microSD-card for quick access and response. The BV9980NV's integrated NDrive navigation software provides turn-by-turn visual and voice assistance to direct you to your selected destination. The built-in software quickly calculates step-by-step directions to any destination available on the included navigation map.

    Note: Car navigation maps are frequently updated. While this database was judged to be as accurate as possible at the time of its release, a map database can never be 100% accurate. Road information that is maintained in the map databases, such as turn restrictions or road names may change over time.

    Map Updates: NDrive's store offers you additional free or purchasable features, such as voices or new maps that will enhance the navigation receiver's software and user experience.

    GPS (Global Position System): The built-in NDrive navigation software helps you find your way to your destination with an integrated GPS receiver & external GPS antenna. The GPS antenna is designed to be installed outside the vehicle. The NDrive navigation software uses Global Position System (GPS) satellites, and a digital roadway map database to calculate and display vehicle positioning and travel direction. The built-in navigation software considers vehicle speed an heading changes, together with longitude and latitude information, to accurately determine vehicle heading and position on a digital map. Signal from GPS satellites are used to determine the vehicle location.

    On-Screen Map: The unit's on-screen map shows your vehicle's current position (a yellow arrow), the recommended route (an blue line), the surrounding map area, and your destination as a checkered flag. The on-screen map shows streets, roads, and highways in a way that is similar to how a paper road map show them. A road's width and colors corresponds to their importance, so you can easily tell a freeway from a small street. When navigating a route, the top section of the map screen shows information about your next route maneuver and the next street or the next city/town. When approaching a turn, the map screen will zoom in and raise the view angle to let you easily recognize your maneuver at the next junction. If the next turn is at a distance, it will zoom out and lower the view angle to be flat so you can see the road in front of you.

    • 2D/3D Map Mode: The BV9980NV allows you to view its on-screen map in a 2D (two-dimensional) or 3D (three-dimensional) view. Similar to paper road maps, the 2D mode, shows you streets, roads, and elevation by color. In 3D mode, you can see the altitude and elevations differences. You can distinguish between valleys, mountains, and elevated roads. In selected cities 3D landmarks and 3D buildings are also displayed.
    • Color Mode: The navigation map screen uses different color themes (Day/Night) during the day and during the night for both the map and the menu screen. Daytime colors are similar to paper road maps, and the menus are bright. The nigh color themes use dark colors for large objects to keep the average brightness of the screen low.

    Lane Information & Signposts: The Boss BV9980NV's navigation map offers helpful lane information & signpost guidance.

    • Lane Information: When navigation on multilane roads, it is important to take the appropriate lane in order to follow the recommended route. If lane information is available in the map data, the map screen will display the lanes and their directions using small arrows at the bottom of the map. High lighted arrows represent the lanes you need to take.
    • Signposts: Where additional information is available, signposts substitute arrows. Signposts are displayed at the top of the map. The color and style of the signposts are similar to the real ones you can see above the road or by the roadside, They show the available destinations and the number of the road the lane leads to.

    Audible Alerts: The Boss BV9980NV offers various audible alerts and functions to help you get to your destination safely.

    • Voice Guidance (Text-to-Speech): In addition to graphic directions, the BV9980NV provides voice guidance and turn-by-turn directions. The volume of the voice prompts can be increased with increases in speed to overcome road noise. Voice guidance can be turned off if you prefer.
    • Safety Alert: This function can warn you when you approach road safety cameras, school zones, or railroad crossings (if available). You can also add your own alert points. Beeps or the spoken type of alert will be heard when you are approaching of these points.
    • Speed Limit Warning: Some maps may contain information about the speed limits of certain road segments. The BV9980NV provides an audible warning if you exceed the recommended speed limit.
    Note: The unit will mute the audio of the other sources during navigation voice-prompts. You can adjust the volume level of the navigation voice-prompts independently from the head unit's main volume.

    Destination Search: The Destination Search menu gives you many different ways to choose your destination. An on-screen keyboard appears to allow you to enter your destination from one of the following categories:

    • Browse Map: Search for a destination by scrolling the map and simply tapping the display.
    • Address: Enter Country, State, City, and Street. Or, simply enter a zip-code.
    • Home: Save your home's address into the unit's navigation memory.
    • POIs: Search for points-of-interest (POIs) near your current location, in a specific city, or from the entire 6,000,000 POI database.
    • Favorites: Store your favorite locations for easy recall
    • Recent Location: Destinations that you have set previously.
    • Itineraries: Create a destination and a list of waypoints.
    • Coordinates: Allows you to search your destination by longitude and latitude values.

    Route Options: You may select among the following route options, which will influence the navigation system's routing calculations.

    • Fastest: Calculates the fastest route, regardless of the distance. It is highly recommended that you select this option; the planned route will be not only the fastest, but also more economic and pleasant, since better and faster roads such as highways are given priority.
    • Shortest: Calculates the shortest route, regardless of the quality of the road. Note that this route may take more time and some of the roads may be narrow or steep.
    • Tolls: Select "avoid" if you don't want to use toll roads on your route or "yes" to allow NDrive to use tolls on route calculation. Please note that even if you've selected the option "avoid", NDrive will consider toll roads, if that is the only option.
    • Adventure Mode: Allows you to navigate to a location or coordinates off the beaten track; select this mode for outdoor use or traveling by sea or air. In this mode, the distance to your destination is calculated in direct aerial line and a compass will be displayed to guide you towards your destination.

    Auto Reroute + Detour: If you depart from the original route, the navigation system recalculates the route and provides new directions. You can also choose to Detour around the road ahead, avoid a specific road, or around a section of the route.

    Route Simulation: You can preview all the route information and simulate travel along a projected route.

    Multimedia Playback

    Disc Compatibility: The Boss BV9980NV features a single disc player that will playback of DVD-Video, DVD-R/RW, CD-Audio, CD-R/RW discs.

    • Auto Reload: The unit will automatically reinsert a disc if it's ejected, but not removed for 15 seconds or more.
    • Parental Protection: The DVD system has a built-in Parental Lock feature to prevent unauthorized persons from viewing restricted disc content. By default, the rating system is unlocked. You can choose from 8 different levels of Parental Lock. Once setup, the parental lock is released only by entering the user 4-digit password.

    Front-Panel MicroSD-Card Slot: The Boss navigation receiver features a front-panel microSD-card slot located behind the detachable front-panel. The front-panel needs to be removed each time you insert or eject and micorSD card. The BV9980NV supports playback of music, video, and picture files loaded onto a microSD/SDHC memory card (up to 32GB).

    Dual USB Ports: The BV9980NV is equipped with a front-panel miniUSB (type-B) port that comes with a 20" miniUSB-to-USB cable and a rear-panel USB (type-A) port attached to the reach chassis by a 30" cable. Either USB port can be used to connect a USB mass storage class device; such as select Android smartphones (Froyo/Gingerbread OS only), digital audio players, or thumbdrives. The unit supports playback of music, video, and picture files loaded onto a compatible USB msc device. USB portable devices that can be charged via USB will be charged when plugged into the DVD receiver's USB port (0.5A), and the vehicle's ignition switch is set to ACC or On.

    Note: Only one USB port should be connected to a device at a time. The unit's USB port is not compatible with Apple iPod, iPhone, or iPad.

    File Compatibility: The Boss head unit supports the following types of audio, video, and photo files recorded onto a disc or loaded onto a USB mass storage class device.

    Media Type Disc (CD-R/RW or DVD-R/RW) Flash (USB or microSD/SDHC)
    File System ISO9660, Joliet FAT 32
    Playable File Types Audio MP3/WMA (32-320 kbps; 32-48kHz)
    Video MPEG, MP4, AVI, Xvid
    Photo JPEG
    Maximum # of Folders/Files 255 folders/512 files 99 folders/999 files
    Tags MP3 ID3-tags, WMA-tags,

    Built-in Bluetooth: The Boss BV9980NV navigation receiver is equipped with built-in Bluetooth, providing hands-free communication and audio streaming for added convenience and safety in the vehicle.

    • Hands-Free Communication (w/ Integrated Mic): The Boss BV9980NV allows for wireless communication between the head unit and your Bluetooth enabled cell-phone. The head unit will display the caller's phone number and an audible ring tone will be heard through your vehicle's speaker during an incoming call. You can manually answer or end a call through the head unit's front-panel controls. The BV9980NV allows you to carry on the phone conversation using the head unit's integrated microphone and your car audio speakers. Your music will mute automatically during a call. You can make a call by using the head unit's touchscreen numeric keypad, phonebook transfer, or call history (missed/received/dial).
    • Wireless Audio Streaming: The Boss BV9980NV also allows you to play back stored music and music apps from your Bluetooth enabled phone, PDA, or personal music player using a Bluetooth connection. You can control basic music playback functions (Play/Pause) from the BV9980NV. Advance music navigation and song/artist information will still need to be handled through the Bluetooth mobile device. This unit does not display song/artist information from Bluetooth audio devices.
    Note: Before using the unit's Bluetooth functions, you must pair your Bluetooth enabled mobile phone or audio device to the BV9980NV. Due to the differences in Bluetooth technology, some mobile devices may be incompatible, function improperly, or may not support all features when used with the Boss BV9980NV.

    Audio & Tuner Section

    85W (Peak) x 4Ch Amp: The Boss BV9980NV navigation receiver employs a 85W (peak) x 4ch amplifier.

    5ch/2V Preamp Outputs + Sub Control: The BV9980NV features front, rear and subwoofer 2.0-volt preamp outputs. The front and rear speaker preamp outputs are balance and fade adjustable. The mono-subwoofer preamp output is non-fading. The receiver features a built-in Low Pass Crossover (80/120/160Hz) and level adjustment (0-39) for subwoofer preamp output.

    EQ + Tone Control: You can choose between 3 preset modes (Pop, Rock, Metal) or EQ Off. You can also adjust the head unit's Bass & Treble manually.

    Loudness: When listening to music at low volumes, this feature will selectively boost certain bass and treble frequencies.

    DRC: This function reduces a Dolby Digital soundtrack's dynamic range so you can hear quieter dialog without being overwhelmed by loud sections. You can choose a setting of Auto or On.

    Volume Adjust: You can increase the relative volume (0-12) of the unit's source inputs to match the external source's output level.

    Key Beep: The in-dash navigation head unit provides an audible beep to confirm button operation. This function can be turned On or Off.

    RDS AM/FM Tuner: The Boss BV9980NV features a built-in AM/FM tuner. The BV9980NV features 3 FM banks and 2 AM bank for storing presets (automatically or manually). You can store 6 presets for each AM/FM bank giving you a total of 18 FM presets and 12 AM presets (total of 30). Local seek tuning lets you tune in only those radio stations with sufficiently strong signals for good reception. The Radio Data System (RDS) feature displays radio broadcast information such as artist & track information when listening to compatible AM/FM stations.

    Note: You can set the built-in AM/FM tuner between US standard and European tuning spacing.

    AV Connection

    Dual AV Inputs: The Boss BV9980NV is fitted with a front-panel 3.5mm input for connection of a portable audio device, such as your Apple iPod/iPhone. The BV9980NV also features a rear-panel A/V input that consists of a composite video jack and stereo RCA jacks for connecting an external AV device, like your Blu-ray player or game system.

    Video Out: A single RCA composite video-output jack allows you to an add external monitor such as rear headrest monitor (sold separately). The video output will display whatever video signal that is being displayed on the head unit's integrated 7" LCD touchscreen.

    Rearview Camera Input: The BV9980NV features a composite video input and a orange reverse wire lead for connection of a rear view camera (sold separately). This enables better visibility when backing up. When an optional rearview camera is connected to this unit, the rear view image is displayed on the integrated 7" LCD screen when your vehicle is placed in reverse gear. Automatic video switching takes approximately 0.75 seconds.


    Extended Warranty: Units purchased from Crutchfield after 3/1/2015 carry an extended warranty relative to purchases from Boss' standard dealer network. The new warranty is 3 years parts and labor.

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    Customer Q&A

    12 questions already asked

    what rearview camera do I get for this unit?
    [ Titan  Sep 15, 2015 ]
    1 answer
    Sorry, I never installed a rear view camera to mine. Best,
    [ Christopher  Sep 16, 2015 ]
    can i get jordan maps on it?
    [ zaid!!!  Sep 01, 2015 ]
    1 answer
    I forwarded your question to an Advisor and they responded with the following: Customers interested in map updates for this Boss receiver should visit where the updates/addons can be purchased and downloaded. There is not an update to add new mapping for countries outside of the ones included, North America, for this product. If you would like to discuss further you can contact an Advisor directly by phone (1-800-324-9695) or online chat.
    [ Krissy  Sep 07, 2015 ]  Staff
    I have 2008 Chrysler Pt. Cruiser and have a/c vents that are right above where the screen on the Boss BV9980NV is going to be. Is there enough gap/ room where I can I still use my vents. Can you make screen come out with a touch of a button?
    [ Kern  Jul 17, 2015 ]
    5 answers
    same with my dodge pick up. as long as the bluetooth on your phone is off the screen will stay down
    [ Cameron  Jul 19, 2015 ]
    yes and yes. you can adjust the screen angle after it has been raised. great feature and worked well in the Honda I installed it in...
    [ WILLIAM  Jul 19, 2015 ]
    [ MOSES  Jul 19, 2015 ]
    I don't have a PT Cruiser so I can't speak to that, however there are little arrows on the screen and buttons to adjust the screen forward/backward so you can keep it from touching something or just change the viewing angle. Hope this helps!
    [ Eric  Jul 18, 2015 ]
    My Dodge Ram has the same vent issue. The vents still work ok but when I really need them I just push the button and lower the display. Keep in mind that when the big display is down or up, the smaller blue display is very difficult to see day or night. Also, the bluetooth microphone is too far away and not very good even if i stop and lean down and yell right in front of it. Also, no updates to the software seem to be available and customer support from Boss is not good. They closed the issue I submitted online without ever even viewing it. Never heard from them.
    [ Andrew  Jul 18, 2015 ]
    buying for my streetglide. Is it water proof? Bike is not always garaged.
    [ Missy  Jun 16, 2015 ]
    7 answers
    No. I think you can buy a good marine grade box (have one on the boat that works great) or enclose it by other means and it'll be alright.
    [ WILLIAM  Jun 18, 2015 ]
    No it's not waterproof.
    [ Kevin  Jun 18, 2015 ]
    Don't know mine is in my Corvette and it never goes out in the rain.
    [ Johnny  Jun 18, 2015 ]
    No it is not. And the display needs to always be deployed. If you try to read the standard display it is way too dim. Also GPS software is not too accurate at this time.
    [ Andrew  Jun 17, 2015 ]
    No it is not. I have this installed in my Wrangler and it got rained on. While it still works, the pop-out LCD occasionally doesn't turn on. I detach the faceplate (actual radio controls) and pop it back in and then the screen comes back to life. It does still fully function with all features.
    [ Luis  Jun 17, 2015 ]
    [ Russ  Jun 17, 2015 ]
    I don't believe so. I have it in my 2002 Jeep Wrangler and it doesn't seem water resistant at all. I didn't notice any grommets or seals around the edges that would prevent water from getting in. Great deck though. But I would look for a "marine" deck if it is going to be used on the bike.
    [ IAN  Jun 17, 2015 ]
    Why would I loose sound when I turn off the car? All of the preset stations are still there but there's no sound out of the speakers. And it looks like its playing but there's no sound. I have to hook the factory head unit back up and make sure there's sound then unplug the harness from the factory head unit and then plug in the new head unit in order to get sound but as soon as I turn the car off and then on again, there's no sound.
    [ Corrie  Feb 19, 2015 ]
    8 answers
    [ MOSES  Feb 20, 2015 ]
    Hmmmm, sounds like it could be a few things. When it initially comes on is Mute Off? Hard to say on the other stuff. Not sure what kind of car and if you have an amp. Strange that it would have sound after the factory unit is plugged and then unplugged. When you say no sound, I'm assuming you mean in all modes and it doesn't matter whether it is in blue tooth mode, tuner, CD, or GPS. That being said it sounds like the unit is defaulting to mute or some other internal setting. Sorry I couldn't be of more help. I would say call Crutchfield direct and speak with their tech guys. Good luck....
    [ WILLIAM  Feb 20, 2015 ]
    I can't answer your question. I attempted to do the install myself but couldn't. It was out of my depth. I had a local radio place install it for $75. When we turn off the car my radio still plays. Its only when we open the doors that it turns off.
    [ Luis  Feb 20, 2015 ]
    I have the same problem only one more symptom my rear speakers will not work at all I'm pretty sure it has something to do with the GM tone generating adapter
    [ Russ  Feb 20, 2015 ]
    Hi Carrie, I'm Dave and will try to help you. First, since you keep station info ,power is OK Second, if you use steering wheel controls, check this wiring. Third, Check your BT settings, since when using sound will be muted. Fourth, seems to me you have a mute problem so use your remote mute button to see if this corrects the problem. Fifth, Try to use the reset button on the front panel with a pen point. If this helps solve the sound output then you will be happy. Now I don't know why this is happening but if all not OK then the unit is defective. Hope this is helpful Regards, Dave
    [ David  Feb 20, 2015 ]
    You might have a bad relay...when you turn the car off the stereo should keep playing for a period of time then shut down or it will shut down when you open the door. Also make sure all wires are properly connected..hope this helps.
    [ Ric  Feb 20, 2015 ]
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer. You can also post your question in our forums: Or try our online support center:
    [ Krissy  Feb 20, 2015 ]  Staff
    It really depends on year make and model of car most newer models have to have a APAC convertor.
    [ Ernest  Feb 20, 2015 ]
    1.) Do I need a wiring harness for this stereo to be compatible with a 2011 HD Streeglide? 2.) Do I need a dashboard adapter?
    [ Dave B  Feb 18, 2015 ]
    1 answer
    For details on fit or installation please contact an Advisor by phone (1-800-324-9695) or online chat. They will be able to pull up your vehicle and give you the details on if this will fit and what you will need for an installation in your vehicle.
    [ Krissy  Feb 18, 2015 ]  Staff
    Can the gps map be displayed on a 2nd monitor by way of the video out jack?
    [ Steve  Dec 07, 2014 ]
    2 answers
    [ Andrew  Jul 18, 2015 ]
    you will need a RCA spliter
    [ Ron  Dec 08, 2014 ]
    The Overview of the Unit states that it has a 10 band equalizer. However the Detailed Specs state that it only has 4 presets, treble and Bass. Which is it?
    [ D. Alan  Dec 03, 2014 ]
    3 answers
    It does only have 4 presets, treble and bass. But over all of the unit it works great i love it easy to use and install.
    [ Ernest  Dec 05, 2014 ]
    I believe there is a custom setting which allows you to set the bandwidths you want for each setting. I gave this to my step daughter and not 100% on the answer. I will check to see the next time we cross paths. I put a similar unit in my wife's car and that is what I'm basing my answer on. Sorry if that doesn't help out. I can let you know by next week for sure.
    [ WILLIAM  Dec 04, 2014 ]
    HI Alan It has both preset and 10 band equalizer.You can select via touchscreen. HOPE THIS HELPS
    [ David  Dec 04, 2014 ]
    Does this unit plug directly in to my factory wiring on my harley or will I have to cut wires to install it and also is it weather proof and does it Com with a face cover ? thanks David
    [ David  Nov 10, 2014 ]
    2 answers
    Hey David, I had to get an adapter from Crutchfield for my Camaro, you will have to check with them and see if they have one for your Harley, I would doubt it but you can ask. If not you can cut the one off of your stock radio and use it. It's not weatherproof and the only thing it has is a case for the faceplate but no cover.
    [ Kevin  Nov 11, 2014 ]
    I didn't used a factory plug, I rewire d my entire truck. I don't know if it is weather proof because its in my truck out of the weather. What do you mean by face cover? All in all its a good deck, but it lacks a lot of adjustments for sound quality. Nothing you could have done, but I would rather have the Kenwood flip out screen. I hope this helps Zack
    [ Zack  Nov 11, 2014 ]
    Is it compatible with kit kat android devices? For hands free calling?
    [ valgront  Oct 14, 2014 ]
    3 answers
    yes, but the bluetooth microphone does not work well. No one can hear me when i use it. the phones mic is better
    [ Andrew  Jul 18, 2015 ]
    I don't know.
    [ Johnny  Oct 14, 2014 ]
    Yes I think as long as you have Bluetooth
    [ Herve  Oct 14, 2014 ]
    [ darryl  Aug 13, 2014 ]
    1 answer
    For details on fit or installation please contact an Advisor by phone (1-800-324-9695) or online chat. They will be able to pull up your vehicle and give you the details on if this will fit and what you will need for an installation in your vehicle.
    [ Krissy  Aug 17, 2014 ]  Staff
    How would you update the GPS system? is it Lifetime updates or do you have to purchase each update?
    [ Armando  Aug 07, 2014 ]
    1 answer
    I forwarded your question to an Advisor and they responded with the following: The unit does not come with free map updates, they do have to be purchased. You can buy these at If you would like to discuss further you can contact an Advisor directly by phone (1-800-324-9695) or online chat.
    [ Krissy  Aug 10, 2014 ]  Staff

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