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Customer Reviews

JVC KW-V960BW

DVD receiver

MFR # KW-V960BW

JVC KW-V960BW

JVC KW-V960BW

DVD receiver

MFR # KW-V960BW

6 reviews
View this product

Don't miss this one - Read it to the end. Seriously. No HD Radio.

Tom from Virginia Beach, VA on 12/21/2020

2011 Ford Expedition EL

Verified customer (What's this?)
Verified employee purchase (What's this?)

Warning to those who are considering this head unit. I've enjoyed it, mostly. It's a flagship model for JCV. You'll note all the high res codecs it accepts and marketing makes a big deal out of it. Audio quality is important, right. They have 5V pre-outs for better audio quality. Well, know what I missed? It doesn't have HD Radio. What? how can I miss that? I did. And I'm so disappointed about it. My 2011 Expedition came with HD Radio. It's 2020. Who would make a flagship head unit in 2020 and NOT provide HD Radio? I'll tell you who - JVC. Sure, I can stream the FM stations using an app. But I forget to since I'm....driving and the radio icon is easy enough to press. The sound fidelity is lacking. I get sad, forget about the app since I'm not use to listening to radio stations in an app. I use apps to play individual songs, not radio. Know who does have HD Radio in their comparable flagships? Everyone else. Like Pioneer. I have buyers remorse with this 960. No way I was going with the 1000 - screen too big for my truck. Seriously too big. It has HD Radio though. Why did JVC put it in that monstrosity and not the 960? I don't know either. But - now you know. If you don't care about this now, consider you might. Or not and enjoy it as everything else seems nice.

Pros: FLAC and WAV Hi-Res Audio Interface is easy enough to use. Great sound with all the options you could ever need for setting it up (speaker timing based on distance, equalizer, audio processing) Maestro Compatible - very important for maintaining steering wheel controls.

Cons: NO HD RADIO Price for not having HD Radio FM audio doesn't sound great - could be better. By a lot. Have to read the manual to understand customizations like manual, Auto 1, Auto 2 and what they mean to steering wheel integration. Trust me - you'll want to know how to use this thing.

Crutchfield response on

3 of 4 found this helpful

JVC KW-V960BW

Crutchfield customer from Fredericksburg, VA on 12/21/2020

2009 Chevrolet Silverado 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great detail of the wiring, fairly straightforward install, Happy with the features

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Wireless carplay is rad, display is not bright in daylight

Brian from WAKEFIELD, MA on 11/19/2020

2015 Subaru Outback

Verified customer (What's this?)
Verified employee purchase (What's this?)

I researched wireless airplay HU's for a while and took a chance on this JVC KW V960BW for my 2015 Outback. After a month I can say that I'm very satisfied with the unit. Install was a breeze, minor issue with the crutchfield ready harness- the backup cam would not work and through trial and error the tech had me swap out an unused yellow connector with one that was already plugged in to the harness-Fixed it. Then I had to open it all up again since I forgot to plug in the phone microphone lol. Wireless airplay works awesome and has been flawless on my iPhone XR, it's so nice to leave it in my coat pocket! I have a remote starter (aftermarket) and airplay connects automatically as I'm opening the driver's door. I thought it might work faster when I connect with the lightning cable but I really haven't noticed any performance difference. It doesn't seem to drain the phones battery much either. I do wish the display could get brighter in daylight, I maxed the settings and still could use more, but it's acceptable. Also not having an actual volume knob kind of stinks, or it would be nice if the gesture controls worked on the CarPlay screen, you can only use them when on a JVC screen. I'm still working on my speaker/sub upgrade but the sound so far is amazing. No regrets at all buying this thing.

Pros: Wireless carplay is amazing. Sound control and GUI are great.

Cons: Screen should be brighter in daylight. There seems to be too many home screens, takes a little playing to get the hang of it.

Crutchfield response on
Customer review photo

2 of 2 found this helpful

Love the audio flexibility & Android Auto

Mark from Wood-Ridge, NJ on 10/18/2020

2010 Hyundai Sonata

Verified customer (What's this?)
Verified employee purchase (What's this?)

Purchased the V960BW and installation gear to make for a nice quarantine project. Unfortunately, I couldn't make heads or tails of the wiring harness on the Sony XAV-V600 I was replacing (installed by a big box retailer), so I took the loss to my wallet (and to my ego) and let them install this one. Of course, I don't fault Crutchfield for this at all. Back to the V960BW, I'm very satisfied with it. Switching to my RVS backup camera is fast and the image is clear enough. Audio sounds great through the otherwise stock setup in my 2010 Hyundai Sonata. I've had some Bluetooth drops from my Samsung phone, but I tend to think that's the fault of my phone. I like having LDAC but wonder if that's an issue. Phone integration otherwise is very good. Happy to have Android Auto here. It does drop sometimes when I go wireless, so I primarily use Auto with a wired connection. The screen can be very hard to read in sunlight, even after playing with the brightness and the feature JVC includes to adjust the brightness based on the angle of the unit as it's installed. That can be tough on some long drives in unfamiliar places. A big reason why I selected this model was to make use of the CD player, even though I end up ripping my CDs to FLAC files for my phone. One drawback with the CD player is that it doesn't support CD-TEXT, so discs that have the information embedded won't display track info on the display. Overall very happy.

Pros: Audio quality, screen size, CD player, Android Auto, Hi-Res wireless, FLAC playback

Cons: Screen glare in sunlight, confusing menus, no physical eject button for CDs

Crutchfield response on

1 of 1 found this helpful

JVC KW-V960BW

Crutchfield customer from Sutherlnd Spg, TX on 10/3/2020

2015 Ram 3500

Verified customer (What's this?)
Verified employee purchase (What's this?)

This stereo has it all. I love it. Not difficult to install either. I had a question about the install and the technician was a phone call away.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

JVC KW-V960BW

Crutchfield customer from Athol, ID on 9/15/2020

1994 Toyota Pickup

Verified customer (What's this?)
Verified employee purchase (What's this?)

Install was a breeze, works very well with my 2012 12" Comp Kicker Subs. Fixed a problem I was having with my old head unit.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

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