Chat
Contact us
Close contact box
Connect ID #
434 093 043 3
Connect ID #
434 093 043 3
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

All of our representatives are
currently chatting with other customers.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Customer Reviews

JVC KW-Z1000W

Digital multimedia receiver (does not play DVD/CD)

MFR # KW-Z1000W

JVC KW-Z1000W

JVC KW-Z1000W

Digital multimedia receiver (does not play DVD/CD)

MFR # KW-Z1000W

2 reviews
View this product

Good unit

Crutchfield customer from Houston, TX on 10/14/2020

2008 Dodge Ram 1500

Verified customer (What's this?)
Verified employee purchase (What's this?)

This head unit is amazing. Instalation was easy and the features are great. Wireless mirror is the best option, even better than Android Auto because you can control your phone using the unit screen, so it is not just a mirror for your screen is way more than that. I'm about to install 4 cameras on my 3rg Gen Ram, hopping blinkers will give me the option to active blind spot cameras. For whatever reason the resolution looks much better with Apple car than Android Auto (nothing about phone settings because I'm using Android Auto app in developers mode allowing 1080p resolution. Sometimes with Android Auto has come lacks. Kind of stopping once a while. For that price I was expecting a better screen with a better resolution, but looks like is what you can get as an aftermarket unit. I'm pretty happy with my new unit.

Pros: Good quality unit. Android Auto lacks resolution

Cons: Main unit keeps the screen too outside of the dash. Screen is not detachable.

Crutchfield response on
Customer review photo

0 of 0 found this helpful

You can count on Crutchfield

Crutchfield customer from Denver, CO on 10/14/2020

2010 Mercedes-Benz Sprinter Passenger

Verified customer (What's this?)
Verified employee purchase (What's this?)

I purchased this rather pricey unit at Crutchfield because of their excellent customer service, their attention to detail, but mostly because of their outstanding reputation as the go to dealer should problems arise. I knew that I was going to install this unit myself, and I knew if I ran into problems or issues, They would be there to help me out. That being said, I did install the unit myself, and I did not run into any problems or issues. but I know I felt better knowing help was a phone call away. Thanks guys (and gals).

Pros: Great selection Great follow through Fast shipping

Cons: None that I can think of

Crutchfield response on

0 of 3 found this helpful

TOP