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JBL Free

Truly wireless in-ear Bluetooth® headphones (Black)

6 Reviews | 1 question - 1 answer

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Item # 109FREEBK

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Our take on the JBL Free

I spent some time with the JBL Free truly wireless earbuds, and they offer a ton of value at this price. For one, they are JBL's first 100% wire-free headphones — a high-tech category that's gaining popularity. You'll notice there is no cord between the left and right earbuds.

JBL Free Truly wireless

The JBL Free truly wireless headphones fit securely in-ear to prevent them from falling out.

No wires, lots of value

I spent some time with the JBL Free truly wireless earbuds, and they offer a ton of value at this price. For one, they are JBL's first 100% wire-free headphones — a high-tech category that's gaining popularity. You'll notice there is no cord between the left and right earbuds.

And JBL has fine-tuned their sound signature to please the most amount of people — from their so-called "entry-level" headphones on up. We've visited their parent company, Harmon, and you wouldn't believe the amount of research that goes into honing their acoustics. It paid off here. These headphones have an energetic, mids-forward sound that I enjoyed as much for modern hip-hop as I did for classic outlaw country.

A carrying case that recharges your earbuds wirelessly

The JBL Frees are designed to be portable. They feel the part — these lightweight earbuds can handle some sweat, rain, or dust. Plus they offer up to four hours of on-the-go music listening with a full charge.

When it's time to refuel, you just click them into the included charging carrying case. This pocket-sized case can bank up to 20 hours of power to recharge your earbuds. 15 minutes inside the case gives you an hour of wireless use.

JBL Free charging case

Place the earbuds into the case to recharge them or get them back in sync.

Quick and easy Bluetooth pairing

True wireless headphones are still relatively new, so you might think learning how to pair them would be a challenge. Fortunately, JBL makes it pretty easy. As soon as I pushed the Bluetooth button on my phone and pulled these headphones out of their case, they were connected.

I try a lot of wireless headphones and it is not always this fast or simple. And both the left and right earbuds were automatically in sync. If one earbud or the other stopped playing, I just put them both in the case to get them back on the same page.  

Hands-free calling and one-button control

JBL also makes it easy to make and take phone calls wirelessly. If someone calls, you just press the button on the right earbud to answer. You press this same button to play and pause music or skip tracks. The headphones automatically switch to mono sound for calls, so phone conversations sound more natural. 

Product Highlights:

  • 100% wire-free headphones
    • no connecting cord between left and right earbuds
  • Bluetooth 4.2 for wireless music listening and phone calls
    • one-button control for Bluetooth pairing, music playback, and calls
  • 5.6mm dynamic drivers tuned for clear, energetic sound
  • IPX5 sweat- and weather-resistant design
Charging Case, Battery Information, and Accessories:
  • built-in rechargeable batteries offers 4 hours of listening
  • carrying case banks up to 20 hours of power to wirelessly recharge headphones
    • 15 minutes inside case provides enough power for 1 hour of listening
  • USB cable included for charging case
  • includes 3 pairs of silicone ear tips for a customized, comfortable fit
  • includes 2 sizes of gel sleeves to keep earbuds secure
General Info and Specs:
  • Call Mode makes wireless phone conversations sound more natural
    • automatically switches to mono sound for phone calls
    • one earbud can be used independently for calls
  • frequency response: 10-22,000 Hz
  • warranty: 1 year
  • Our 60-day money-back guarantee

What's in the Box:

  • Left and right ear buds (black)
  • 3 Pairs of silicone ear tips (1 pair installed)
  • 2 Pairs of gel ear tip sleeves
  • Charging case
  • 11" USB charging cable (Type A USB on one end and Micro-B USB on other end)
  • Quick Start Guide
  • Warranty booklet
  • Warning booklet
  • FCC and IC statement

JBL Free Reviews

Average Customer Review(s):

(6 Reviews)

JBL Free

Crutchfield customer from Naples, FL on 1/10/2019

Crutchfield Customer Review (What's this?)

Perfect headphones! Work great. Sound is great.



Remove this product from your website.

sidney from Miami, FL on 8/4/2018

Crutchfield Customer Review (What's this?)

I'm a big fan of JBL products and I'm also an installer as well for all audio products, etc..! With that said this is by far the worst product that JBL has on the market. It's a shame really. The ear buds don't even fit into my ear as I have normal ear lobes. The audio is not even clear blue-tooth has major delays and no it's not my phone. I'm using a new iPhone X and I also tried them my wife's phone as well. I ending up giving them to my lawn guy and get a load of this, my lawn guy gave them away as well. Just don't purchase them and you will be happy. Trust me 100%. Sorry for the bad news guys and girls..!

Pros: JBL Free Truly wireless in-ear Bluetooth® headphones (Black)

Cons: I worked so hard on trying to get my points up and i use them for the 1st time. and i get this in return. The JBL Free (Black) has to be the worst product I have ever seen from JBL..!

JBL Free

Guest from Harrisonburg, VA on 6/10/2018

Pretty good. A little big for small ears and one side keeps cutting in and out.



If the music track is good, it will be hard to find anything better!

Joe from Desert Hot Springs, CA on 3/4/2018

I bought them about two months ago and there is a small learning curve on connectivity but overall really great sound much better than average for music and phone. I have to give them a 10 because charging is a breeze and lasts forever! Outstanding job JBL!

Pros: Sound, charging, comfort

Cons: None yet!

JBL Free

Crutchfield customer from Driggs, ID on 1/4/2018

Crutchfield Customer Review (What's this?)

The left earbud was dead on arrival, would not charge. Sent these back, sadly, before I ever had a chance to hear how they sounded. I love using my two JBL Charge 3's as a stereo pair and was expecting the Free to be another good product. Oh well.



Crutchfield response on 2/6/2018 We're sorry you had problems with your earbuds, but we're glad to see you took advantage of our 60-day return policy. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

JBL Free

Crutchfield customer from Chicago Hts, IL on 12/22/2017

Crutchfield Customer Review (What's this?)

Product was average but bass is not there.JBL is known for a quality nice smooth bass but is not there.




Hands-on research

Features and Specs

Fit Style In-ear/Earbud
Earcup Type Closed
Earcup Width x Height 0.696" x 1.028"
Noise-canceling No
Mic For Taking Calls Yes
iPhone Control Yes
Lightning Connector No
Android Control Yes
Frequency Response 10-22k Hz
Sensitivity Not Given
Impedance Not Given
Weight 0.3 + 0.3 ounces
Cord Length None
1/4-inch Adapter Included No
Storage Case
Charging Case Yes
Volume Control No
Parts Warranty 1 Year
Labor Warranty 1 Year

Product Research


Overview: The JBL Free earbuds are truly wireless earphones with no connecting cables. Touch controls on each earbud let you power on/off, play/pause music, switch tracks, take phone calls, and activate voice commands, all without touching your smartphone. The JBL Free earbuds have built-in rechargeable batteries, and charge inside of the included hard clam-shell case.

Drivers: The JBL Free earbuds are equipped with 5.6mm dynamic drivers that deliver the immersive JBL Signature Sound with a wide frequency response (10Hz-22kHz).

Water Resistant: The JBL Free earbuds are IPX5-certified to protect the internal components from water and sweat. This keeps them performing in the rain or during a workout.

Bluetooth: The earbuds connect to your smartphone or tablet via Bluetooth 4.2 (2.402-2.480 GHz). The earbuds support A2DP (V1.3), AVRCP (V1.6), HFP (V1.6), and HSP (V1.2). Pairing the earbuds to your smartphone or tablet requires touching and holding the right earbud for at least 5 seconds.

LED Indicators: Each earbud has a ring-type LED to indicate the charging and pairing status. In addition, there are four LEDs on the charging case to show the charging status in 25% increments (4 LEDs-100% charged, 1 LED-<25% charged).

Microphones: Each earbud has a built-in microphone for making phone calls, and using your smartphone's built-in voice recognition like Siri and Google Now.

Mono Call Mode: When you answer a phone call, the JBL Free will automatically switch from stereo to mono mode on the right ear piece for a more natural-sounding phone call. When the call ends, the earbuds automatically switch back to stereo mode.

Touch Controls: The JBL Free features intuitive touch control that lets you play/pause, change tracks, take calls, and activate voice commands, by simply tapping on the earpiece. Volume must be controlled on the source unit. Touch control operations include:

Action Left Earbud Right Earbud
1 Tap Next Track Play/Pause Music
Answer/End Call
2 Taps Previous Track Voice Assistance (Siri/Google)
3 Taps Manual Pairing Left and Right Earbuds
Touch/Hold (>5 sec) --- Bluetooth Pairing
Manual Power On/Off

Ear Tips: The earbuds comes with three pairs (S, M, and L) of silicone rubber ear tips, ensuring you get an airtight fit regardless of the shape or size of your ear. In addition, two pairs of ergonomic gel sleeves are included to give you a more secure fit for more rigorous activities.

Rechargeable Batteries: Each of the JBL Free earbuds contains a 3.7-volt 85mAh Lithium-Ion rechargeable battery. The charging case contains its own 1500 mAh rechargeable battery for over 20 hours of total backup charge. Fully charged earbuds provide up to 4 hours playback time. The earbuds charge in the case in less than two hours. A 15-minute quick charge will give you approximately 1 hour of playback time. The earbuds charge in the provided case with the supplied Micro USB cable.


  • Frequency Response: 10Hz to 22kHz
  • Drivers: 5.6mm dynamic
  • Dimensions:
    • Earbuds: Width 0.696", Height 1.018", Depth 0.9"
    • Case: Diameter 2.962", Height 1.333"
  • Weight:
    • Earbuds: 0.3 ounces (each)
    • Case: 3.1 ounces

Our Product Research Team

At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team. They verify what’s in the box, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.

Q & A

Customer Q&A

Crutchfield asked  
Why did you buy this?

gift [ Justino  Dec 12, 2018 ]
Friends recommend to me [ EVA  Dec 03, 2018 ]
My husband has been wanting a totally wireless headphone but feared not being a good fit. Based on reviews they seem to be a great fit plus offers great sound [ Karen  Dec 20, 2017 ]
Friend recommendation....Let's see, will update. [ FIDEL  Nov 27, 2017 ]

1 question already asked

If your soundbar and/or TV can transmit the audio wirelessly via Bluetooth then you should be able to pair the JBL Free headphones. For more details or to discuss further please contact an Advisor directly by phone (888.955.6000) or online chat. Thanks! [ Larry  Jun 06, 2018 ]  Staff