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Customer Reviews


MagicGrip™ motorized wireless Qi charging phone mount — adhesive mount




MagicGrip™ motorized wireless Qi charging phone mount — adhesive mount


1 review
View this product

Not Great

Jeff from Pullman, WA on 2/21/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

I trust Crutchfield and called to ask for advice purchasing a wireless charging mount for my new i-phone in my car. Beautifully crafted product, and high end packaging, top price category product, arrived quickly. Installation/operation manual is weak by comparison, esp if you have problems (troubleshooting). Day one this mount worked perfectly, and day 2 it dropped my phone 3 times! The led perimeter light glows red now when I attempt to dock the phone; there's barely any magnetic force when I hover the phone just prior to contact with the base/mount; it was 3x stronger on day 1. there is a "chart" in the manual describing 4 observable colors from the base led illumination, but you can't actually see the base illum. color when the phone is ON the if it was blue, then turns to red - and subsequently opens it's arms and drops your phone - the "red" warning didn't do me any good. I suspect that the magnet under the rubber pad has fallen out of position? Even if it had not failed at "holding" my phone, I am a little disappointed that it's max charging out put is 10-watts. Other brands offer 15-watt and my phone is rated to receive 20-watts fast charging. To release the phone it says to "tilt", not impressive. I can't reach "tech" (after 2p , Saturday). I'll update this review if their customer service offers a satisfactory remedy or superior replacement product. Pretty bummed, phone is 3 weeks old, dropped 3 times by the car's new holder.



Crutchfield response on 3/15/2021
Once we saw this review, our Tech Support specialist, AJ, reached out to Jeff to help him further. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Lifetime tech support comes with every Crutchfield purchase.

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