Excellent headset, but prone to failure after warranty expires.
Ferenc from Short Hills, NJ on 11/17/2022
This is an excellent headphone, this is my third one. Unfortunately, the first two have failed in the same way after a few years: one side went dead; the first on the right, the second on the left. So i had to periodically buy a replacement. Other than this problem, the quality is first class, which is why I stay with the brand. The stand is still the original, working fine.
Pros: Great sound, comfortable fit
Cons: Tends to go half-mute after a couple of years.
0 of 0 found this helpful
Sennheiser HDR 120
Jenette from Olathe, KS on 9/27/2022
Product is what I expected it to be. I was thankful to find a replacement instead of having to buy the whole thing again.
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0 of 0 found this helpful
Sennheiser HDR 120
Charles from Meadows Place, TX on 9/25/2022
Excellent product for the price. Sound quality is impressive, this is my third purchase after many years as a satisfied customer.
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0 of 0 found this helpful
Sennheiser HDR 120
Crutchfield customer from McMurray PA on 6/5/2022
Great job receiving it Customer rep from Norton VA was fantastic- she was extremely helpful
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0 of 0 found this helpful
Sennheiser HDR 120
Crutchfield customer from VA on 5/3/2022
We had a spare base for these headphones laying around, so I went ahead and got the headphones to use with it. I'm no audio connoisseur so all I can say on that front is that they sound perfectly fine to me, I have no complaints against the audio quality. What I am picky about is comfort, and admittedly the on-ear design does get a little bit sore after a while, but I appreciate that they don't get hot like over-ear headphones tend to. They're also super lightweight, which is especially noticeable since my other headphones are so heavy that my neck starts getting stiff within an hour of putting them on. I purchased mine open-box and haven't noticed any defects at all, physical nor functional. There was a faint buzz at first, but it turned out to be because I'd carelessly put the base on a metal shelf, and I haven't noticed any issues at all since moving it. My father's been using these headphones for years and years, and I'm looking forward to doing the same.
Pros: lightweight, not hot, good audio
Cons: uncomfortable for longer periods of time
0 of 0 found this helpful
Sennheiser HDR 120
Imelda from Saint Charles, MO on 4/21/2022
Good quality. Set up was easier than simple!
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0 of 0 found this helpful
Sennheiser HDR 120
John from Houston, TX on 4/14/2022
This enhances the quality of life by allowing excellent sound for hearing what I had missed in the past. I have two, and alternate them as needed. In my 80s, my selected TV programs and my laptop are essential to avoid "senior moments" and allow great massage to a brain that enjoys learning.
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0 of 0 found this helpful
Wireless Headphones
Crutchfield customer from Katy, TX on 11/22/2021
Works perfectly with my existing wireless system
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1 of 1 found this helpful
Very happy with HDR 120
Crutchfield customer from Aiken, SC on 10/10/2021
1 of 2 found this helpful
Sennheiser HDR 120
Crutchfield customer from Statesville, NC on 6/9/2021
I love the headphones...I just wish I could raise the volume just a wee bit more
Pros: Good product, respected name, fair price
Cons: Easy to slide off your head, volume needs to be higher
1 of 1 found this helpful
Sennheiser HDR 120
Crutchfield customer from Tempe, AZ on 3/28/2021
I've bought several of these over the years and now they're getting a little hard to find. Really good sound, quite comfortable, easy to set up.
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1 of 1 found this helpful
Sennheiser HDR 120
Crutchfield customer from Stuart, FL on 12/25/2020
1 of 1 found this helpful
Sennheiser HDR 120
Crutchfield customer from Trujillo Alto, PR on 11/24/2020
1 of 1 found this helpful
charging
Crutchfield customer from Puyallup, WA on 9/25/2020
We have a little problem with one of the head sets. You put it on the aCrutchfield. charge and it won't charge unless I hold it down with my fingers. I will contact crutchfield. Other then that we live them.
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1 of 1 found this helpful
Sennheiser HDR 120
Crutchfield customer from Crossville, TN on 9/14/2020
Excellent product. have two now so a friend can enjoy the sound and benefits of this product. Helps me also because I have hearing problems.
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1 of 1 found this helpful
Sennheiser HDR 120
Crutchfield customer from Spring, TX on 9/10/2020
1 of 1 found this helpful
Sennheiser HDR 120 EXCELLENT
Crutchfield customer from Norman, OK on 8/27/2020
HEADPHONES ADVERTISED AS REFURBISHED, BUT WHEN WE RECEIVED THEM, THEY LOOKED BRAND NEW. WIFE IS "VERY" HAPPY WITH THEM.
Pros: EXCEPTIONAL QUALITY
Cons: NONE
2 of 3 found this helpful
Sennheiser HDR 120
Crutchfield customer from Zumbrota, MN on 4/9/2020
Tina was very helpful in answering our questions. She was able to look up whether the new head set would work with our 'old' docking station. It does.
Pros: We were happy to be able to buy a head set only.
Cons: No problem.
2 of 2 found this helpful
It delivers ....
Alan from Burlington, VT on 1/9/2019
It does what it is supposed to do. All I ask for.
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2 of 2 found this helpful
Sennheiser HDR 120
Crutchfield customer from Marco Island, FL on 1/29/2018
Good quality sound for price. Headset is top heavy and will try to slide off if you lower your head. The documentation and illustrations are a bit weak. Crutchfield support is excellent.
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3 of 3 found this helpful
Sennheiser HDR 120
Nancy Hearn from Memphis, TN on 11/6/2017
Replacement set arrived in excellent condition, set-up easy to install, reception perfect, and now enjoying hearing TV programs without difficulty. Instructions for returning items easy to follow and complete. Return mailed 11-6 for credit. Thank you for all the assistance you provided. wonderful product.
Pros: see above rate this product as 5 stars
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4 of 6 found this helpful
great clear sound
Chris from Charlottesville, VA on 6/13/2017
Great sound and the distance you can go from the charging base and still have a clear signal is fantastic. Buy them.
Pros: Long distance from base and still a great signal.
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3 of 3 found this helpful
Sennheiser HDR 120
Crutchfield customer from Monon, IN on 3/26/2017
We ,a small congregation are enjoying this product in our chapel for some of our hearing impaired members .They are great and we are overjoyed to be able to hear from the pulpit, some of us for the first time. We contacted Crutchfield and explained our problem to Zac and he recommended these Headphones and transmitter and they work great. Thank you Crutchfield, and to Zac from the Rensselaer Branch of the Church of Jesus Crist of latter Day Saints In Rensselaer Indiana. Also thank's to the maker of these fine electronic miracles Sennheiser.
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7 of 7 found this helpful
Peace in the Family
Lloyd and Judy from Seattle, WA on 1/22/2017
We love the headset we purchased. It was to replace the original headset we had for the wireless head phone my husband uses to watch television.. You see, he is hard of hearing and must have the sound on the TV up very high to hear anything. A friend whose husband had the same problem passed the set on to us after he passed away and it has been as life saving for me as it was for her. What is really neat is he can do other things (like the dishes) and not lose his place in his show because the headphones work in what ever room he is in. We really like it - it keeps peace in the family!!!
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10 of 10 found this helpful