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Sony WH-1000XM3

Over-ear Bluetooth® wireless noise-canceling headphones (Silver)

Item # 158100XM3S

Sony's flagship noise-canceling Bluetooth headphones somehow took another major leap in quality.

Sony's flagship noise-canceling Bluetooth headphones somehow took another major leap in quality.

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About the Sony WH-1000XM3

Sony's best noise-cancelers are now — somehow — even better

I was so impressed with Sony's previous generation WH-1000XM2 headphones, I thought there was little room for improvement... But then Sony's latest flagship noise-cancelers, the WH-1000XM3, arrived on my desk. Very early into my trial it was clear: the company took another major leap in quality. 
Inside case

The stellar Sony WH-1000XM3 wireless noise-canceling headphones fold up neatly for travel.

Sony's best noise-cancelers are now — somehow — even better

I was so impressed with Sony's previous generation WH-1000XM2 headphones, I thought there was little room for improvement... But then Sony's latest flagship noise-cancelers, the WH-1000XM3, arrived on my desk. Very early into my trial it was clear: the company took another major leap in quality. 

This model keeps all the features that make the WH-1000XM2 so great, and adds these key updates:

  • More comfortable: The previous version was already super-comfortable. This year's '1000XM3 is even a little lighter with a more form-fitting headband, and roomier inside the earcups.

  • Better noise-cancellation thanks to a new processor chip from Sony. It easily knocked out the loud, constant hum of the industrial fans we have going up here on the top floor of Crutchfield HQ (our department's A/C unit is on the fritz). High-frequency noise-cancellation now works better, too. It helped silence the crowd of crickets and cicadas who were holding a meeting right beside my porch last night.

  • Faster charging thanks to the new USB-C connection. You get 30 hours of wireless use (with noise-canceling) on a full charge, and recharging for 10 minutes gives you up to five hours of use. 

  • Redesigned drivers: These headphones use strong, ultra-light aluminum diaphragms that start and stop quickly. I've only begun to put them through their paces, but so far I like what I hear. Stronger bass response than the previous model, but not at the expense of the midrange clarity and high frequency detail.  

Completely personalized noise cancellation

Sony has used adaptive noise cancellation for a while now, and I've always found the circuitry very effective. It takes your surroundings into account, then adjusts the level of noise cancellation. But their "next-gen" circuitry goes one step further.

The WH-1000XM3 includes special on-ear sensors that can detect whether you are moving or standing still — and even if you're wearing glasses or not. Another sensor monitors barometric pressure. So now Sony can serve up noise cancellation that's optimized to the height of your in-flight plane.

Plus, you can download Sony's Headphones Connect mobile app for direct control over what noises you let in or keep out. 

A convenient way to hear others 

You can even choose to let in important ambient noise or voices. Temporarily turn off the noise-canceling technology by simply placing your hand over the right earcup. Tiny built-in mics will pick up external sounds and voices.

Earcup controls

When you need to hear others, just put your hand over the right earcup.

The right earcup also has a snappy touch-sensitive panel. You control music, volume, and calls with a simple tap or swipe of your finger.

Higher-quality streaming

Music plays wirelessly from your Bluetooth-equipped phone or portable player. Sony's included an advanced form of audio coding called "aptX-HD®," for improved sound quality with devices that support this technology.

And for the best in wireless sound, you can use these headphones together with a Sony High-res Walkman. This pairing takes advantage of Sony's LDAC technology, which allows the wireless signal to retain all the musical detail that gives a song personality.

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Product highlights:

  • closed-back, over-the-ear headphones
  • dynamic 40mm drivers with an aluminum-coated, Liquid Crystal Polymer diaphragm
  • tuned for clear, detailed mids and highs with punchy bass
  • Bluetooth 4.2 connectivity for wireless music listening and phone calls with compatible smartphone
    • aptX-HD® and AAC decoding provides high-quality music streaming from compatible devices
    • LDAC Hi-Fidelity wireless music streaming from compatible sources
  • form-fitting headband with relaxed, breathable earcups
    • generous cushioning on headband and earpads
Adaptive noise cancellation:
  • includes Sony's sophisticated HD Noise Cancelling Processor QN1 chip
    • strengthens noise cancellation for human voices and other higher-frequency sounds
    • keeps noise-cancelling circuitry from interfering with audio circuitry
  • active noise cancellation circuitry adjusts to the level of external sound
  • free Sony Headphones Connect app for Apple® and Android™ lets you adjust settings
    • customize the sound and manually choose the level of noise cancellation
  • Adaptive Sound Control uses movement sensors to adapt noise cancellation
    • detects whether you're running, walking, standing still, or riding in a car (app required)
  • barometric pressure sensor
    • optimizes noise-canceling and sound to your altitude when in flight
Easy controls:
  • dedicated earcup button summons Google Assistant or Amazon Alexa on your smartphone or tablet
    • ask questions, dictate texts, and control music by voice
    • available for Apple® and Android™
    • only one voice assistant can be set up at a time
    • must repurpose the earcup Noise Cancellation button using the Headphone Connect app
  • NFC-compatible for one-touch Bluetooth pairing with compatible devices
  • earcup touch controls let you answer calls, play/pause music, skip tracks, and control volume
  • quickly turn off noise-canceling by covering the right earcup with your hand
  • built-in microphone for making calls with a smartphone
    • three-mic system filters out background noise for clearer calls
General info and specs:
  • built-in rechargeable battery offers up to 30 hours of wireless use with noise cancellation
    • 10 minutes of recharging provides enough power for 5 hours of listening
  • includes USB-C cable for charging
  • 47" audio cable with 3.5mm plug for wired use
    • airline adapter included for in-flight entertainment systems
  • portable folding design with carrying case included
  • frequency response: 4-40,000 Hz (wired), 20-40,000 Hz (wireless)
  • weight: 9 oz.
  • warranty: 1 year
  • Our 60-day money-back guarantee
  • MFR # WH1000XM3/S
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What's in the box:

  • Over-ear wireless headphones (platinum silver)
  • 48" Audio cable (straight 3.5mm plug on one end and right-angled 3.5mm plug on other end)
  • Airline adapter (single 3.5mm jack-to-dual 3.5mm plugs)
  • 9" USB charging cable (Type A USB on one end and USB-C on other end)
  • Zippered hard storage case
  • Reference Guide
  • Operating Instructions
  • Limited Warranty sheet

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Sony WH-1000XM3 reviews

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Sony WH-1000XM3

Crutchfield customer from Trujillo Alto, PR on 6/17/2019

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High quality audio, well balance between bass and voices, long lasting battery, very comfortable, very good bluetooth long range. Fast shipping like always.

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0 of 0 found this helpful

Sony WH-1000XM3

Crutchfield customer from Naperville, IL on 6/16/2019

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The sound quality is excellent and it is very comfortable to wear. The adaptive noise-cancelling feature can be finicky at times but the headphones are overall very effective at blocking out sound. The touch controls are pretty responsive and smooth as well.

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0 of 0 found this helpful

Aural Experience

garth from Pembroke Pines on 6/15/2019

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Ok, I'm still in an aural daze from listening to some live recordings of one my of favorite artist Bob Marley. I judge my headphones based on listening to a wide cross section of genres that have on my ITunes library. Simply put, these headphones are the best in its class, a near perfect balance of sound cancellation tech and audio reproduction experience. I have not connected them directly to my IPhone via the lightning connector to see if the listening experience is different but I will update that. Buy these headphones and they will leave you with a big smile on your face and other people wondering if your feeling ok

Pros: Everything, it's money well spent

Cons: Haven't found one yet

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0 of 1 found this helpful

I am still waiting for my $ 350 gift card to win . It's a little over.

Crutchfield customer from Houston, TX on 6/6/2019

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They sound wonderful

Pros: Best sounding headphones and great customer support front Crutchfield.

Cons: None...

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0 of 1 found this helpful

Bose are better.

Crutchfield customer from Chester, VA on 6/3/2019

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Feels loose on head. Noise cancelling not as good as Bose. Should be better for the price.

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0 of 2 found this helpful

Sound On

Crutchfield customer from New Orleans, LA on 5/26/2019

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These headphones have excellent sound and noise cancellation. This review would be 5star but for the very limited instructions that come in the package and the on line setup. The package instructions are pictorial only. If you are willing to experiment to get the settings, this is an excellent choice.

Pros: Great sound. Comfortable.

Cons: Minimal instructions.

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2 of 2 found this helpful

Sony WH-1000XM3

Crutchfield customer from Chula Vista, CA on 5/19/2019

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One of the most comfortable headphones I've ever had! The quality of impeccable, and the noise cancelling feature is out of this world!

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1 of 2 found this helpful

Great headphones

Crutchfield customer from Long Is City, NY on 5/14/2019

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Excellent Headphones. The noise cancelling really works and amazing it it eliminates outside music sources. Also, I do not find this hot or uncomfortable over long periods of time, very comfortable.

Pros: sound, noise canceling, comfort, carrying case.

Cons: charger cord is very short

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1 of 1 found this helpful

Highly Recommended

Crutchfield customer from Lyndonville, NY on 5/12/2019

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I have been dedicated to Sony for over 30 years and they have never let me down. I hold Sony to high standards and they have always gone above and beyond in my opinion. These head phones are the best I have used thus far and with awesome features. I highly recommend the WH-1000XM3 to anyone who wants the ultimate head phone experience.

Pros: All I can say is read the "Features" in the product information.

Cons: The cost is a bit high but I paid it, so is it really a con?!?!?!?!

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1 of 2 found this helpful

auto shut down is frustrating

Bill from Dobbs Ferry, NY on 5/2/2019

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Sound (especially for music) and noise cancelling are excellent. I've compared them to the new Bose and the Sony WH10000 are significantly better for music. Noise cancelling, maybe Bose are a little better. Here's the rub. There must be an audio input or Bluetooth connection otherwise the Sony headphones will shut down. For example, if I'm traveling on a plane and just want to use my Sony headphones for noise cancelling only, I can't. Without an active input the Sony's will shut down. There is a work around. Just plug in a 3.5 mm cable into the input jack (doesn't have to be connected to anything) and the head phones will stay on. It's so stupid! This price and Sony couldn't figure this out?!

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7 of 8 found this helpful

Buy these headphones!

Crutchfield customer from Atlanta, GA on 4/30/2019

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I came to the Crutchfirld website to purchase Bose noise cancelling wireless headphones. However, after reading more about this product versus the Bose headphones, I investigated further, including watching an instructive review video by Crutchfield tech advisors. I chose the Sony headphones after watching that video. Key to that decision is the absolute comfort of the headphones. They are very lightweight and do not press tightly against your ears. You can actually forget you're wearing them. It's super easy and intuitive to stop, resume play, adjust volume, rewind or reverse what you're listening to. Plus, you just have to cup your right ear with your hand to cancel noise cancelling so you can listen to ambient sounds--like someone trying to talk to you while your headphones are on. How easy is that? The sound is just excellent; you don't miss a word on podcasts or the finer nuances of your favorite music. I love these headphones!!

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0 of 1 found this helpful

Best Headphones

Crutchfield customer from Scranton, PA on 4/25/2019

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These are the best headphones I've ever owned. I've had the Bose QC15, 20 & 35 (1st gen) and thought they are great. I deliberated between the QC35ii, B&O Beoplay Hi and these. After doing some extensive research, I ultimately decided on the Sony's because of the noise cancellation, comfort & battery life (30 hrs). If I come into extra money, the new pine H9i's will be out because they're beautiful and can handle 2 Bluetooth devices

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0 of 0 found this helpful

Excellent service! Incredible sound!

Crutchfield customer from St Petersburg, FL on 4/18/2019

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Excellent service! Incredible sound! Crutchfield and Sony have improved my future travels. Crutchfield is professional in all aspects of their service that extends years beyond the purchase. The first and only online electronic site I will use. Very competitive. Their advise and customer service never disappoints. The Sony WH-1000XM3 is the best sounding N/C headphones I've ever owned (and I've electrical taped together a first generation Sony N/C cans for causal listening). Extremely easy set up, comfortable, nice carrying case... I can't wait for my next flight out of town!

Pros: The Crutchfield staff. The looks and listening experience of the WH-1000XM3 is beyond what I expected. I took a chance on purchasing a returned set of cans and will consider doing it again. Perfect! Thank-you.

Cons: None.

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1 of 1 found this helpful

Amazing

Crutchfield customer from Flowery Branch, GA on 4/7/2019

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These things are amazing. The clarity of sound: crips treble and clear midranges, while blocking all outside sound!!! And they are amazingly comfortable, so much so that I've actually found myself now wearing them while working, when I thought I was just getting them for long plane flights. Can't recommend them enough.

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2 of 2 found this helpful

Sony WH-1000XM3

Crutchfield customer from Oxford, MS on 4/3/2019

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I've been eyeing these as an upgrade from my wired Bose QC25s ever since they came out and have read and watched many of the head-to-head comparisons between these and the current generation of Bose QC35s. All the praise and buzz about these headphones is deserved and I am loving them. One of the remarkable things using these in wired mode (which is not the regular use but still a possibility) is how good they sound even without the active noise cancelling on. This is a big improvement over my current wired Bose headphones which sound terrible without noice cancelling. All in all a great purchase and I don't think you will be disappointed if you go for these.

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Beyond Expectations!

Tom from Overland Park, KS on 4/3/2019

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I have the model that was available before this one. I have enjoyed it immensely. I got this new model for my wife. It is lighter and even more comfortable than my, less than a year old one. The sound quality is amazing and the noise canceling works wonders in all types of loud environments. The battery life is good too. I researched both purchases extensively, reading professional and regular people's reviews and comments. I am sure the Bose are good, but these Sony headphones are really terrific! Also, the gray color looks good too. Tune out the noise and distractions, and listen to great sound with this excellent product!

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1 of 1 found this helpful

Sony WH-1000XM3

Crutchfield customer from Pinehurst, NC on 3/14/2019

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So far,so great.Only wish it was compatible with more than one Bluetooth device at a time.Service was superb.

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0 of 0 found this helpful

Best ANC Wireless Headset on the Market

Charles from Plano, TX on 3/6/2019

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I've been using the first generation (MDR-1000X) daily for the better part of the last 2 years before upgrading to these Mark 3's. Been using them the past week and I absolutely love them! The improved ergonomics from the shape of the headband and the headband extra comfort from the plusher padding really accentuate the difference from this on compared to its original predecessor. The USB-C and fast charging also helps modernize it in 2019. Not sure if the Bluetooth chip was upgraded too, but the XM3's connect to my devices significantly faster too. My only complaint would be the app which lets you customize it. While it works fine, is pretty basic and has a horrible privacy policy. Only other concern for me is the hinges since my old headset had the cracked hinges problem happen to me a couple of months ago and the plastic finally separated from the metal part of the headband a while ago (hence the upgrade to the XM3). I've read Sony has supposedly increased the strength of the plastic around the hinges, but I've read conflicting experiences. Only time will tell I guess.

Pros: -Best in class ANC -Extremely light and comfortable -Looks and feels premium -Killer fast charging and USB-C

Cons: -Can only connect to one device at a time

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1 of 1 found this helpful

Sony WH-1000XM3

George from San Antonio, TX on 3/4/2019

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They sound great and feel comfortable. Much better sound than the bose qc35. Only pain is getting new usb c cords, for a iphone/ipad/mac user

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1 of 1 found this helpful

Great equipment and comfort for the price

Isao from Hacienda Heights, CA on 2/20/2019

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This is a very late review and I do apologise for this but I'll start off with this is a great product and highly recommend. I'm not sure very technical guy when it comes to audio but I do spend more than the average person in them. I wouldn't call this headphones an audiophile equipment but as a daily use, portability, quality and especially they price, these are really good. I own other headphones and earphones such as Fostex Th900 mk1 and Opened, MDRZ1, XBA-Z5 and so on but I still use this on a near daily basis because it's very comfortable to wear and it definitely blocks out lots of noises from the outside. It especially shines with Android devices and HiRes DAPs because of the LDAC. The only negative thing about this product are the mic which isn't that good (my 40 dollars Jabra does better per people listening to be talk) but this is meant for audio listening /blocking it noise so I don't think it should be the decision to not buy these.

Pros: Sound quality, confirm, best sound cancellation experience

Cons: Mic is not that good

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1 of 1 found this helpful

Think twice before buying

Richard from Lutz, FL on 2/8/2019

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I this time I cannot recommend this product for purchase.. Here is my experience, this product does not ship ready to use and Crutchfield does not advise you of this when you place order. This product only comes with a 4" charging cable. and no plug in adapter for cable. You would have to get plug in adapter and an extension cable to be able to charge these headphones. The headphones would have to hang from wall attached to adapter which will surely break The only option is to buy or borrow plug in adapter and extension cable. Customer service attitude was buy the cable from them and pay $6.99 Shipping charge. This was totally unacceptable but he insisted and told me to buy elsewhere or pay shipping. Now as far as the headphones are here is my observation after 12 hours of use. The base and treble are fine at default settings but you can adjust these if you want to change. What I am not really happy with is the soundstage is too wide. It is like listening to two different orchestras. Vocals are not center stage and backup singers can change from one side to other side in middle of songs. Volume is good and hand controls for volume answering calls changing tracks etc. is good. Calls received are not best sounding differently inferior to apple watch or Iphone. In ear buds much better sounding on calls. Less ear pressure on NC then other competitor. But I think I may like their sound better. The other fault is the pads on these phones make my ears sweat in 1/2 hour.

Pros: Good noise cancelation.

Cons: Bad Soundstage sweaty ear pads, 4" charge cable which is useless. Have heard much better sound from earphones costing as much. Will Probably return.

Crutchfield response on 2/11/2019
Thanks for your review and honest feedback. The included USB-C cable is 9" rather than 4". But we agree that length is more suitable for charging from a laptop than it may be from some wall outlets. Based on your feedback we will be updating our presentation and will be adding more A/C to USB chargers to the accessories tab.

5 of 7 found this helpful

Excellent Headphones

Crutchfield customer from Chardon, OH on 2/7/2019

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Excellent sound, better than my Bose. The noise cancelling is very close to the Bose I have, maybe a tad less, but not enough to make a difference between the two. The comfort , for my head, is better than my Bose also. Overall, sound and comfort are much better, so these would be my first choice if buying again.

Pros: Sound, Comfort

Cons: Not really any big enough to mention

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3 of 3 found this helpful

Beware: significant fatal flaws in common use cases

Jeff from Brooklyn, NY on 1/31/2019

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While the noise reduction and comfort are certainly admirable, several fatal flaws make these highly sub-optimal for me. You may not have the same need or concerns. So what are the problems in my view? 1. As is widely noted around the internet and acknowledged on Sony's website, the touch controls do not work properly in cold weather. More specifically, they record false inputs (e.g., the cold weather triggers the voice assistant function unexpectedly) and when you do want to actually use the touch input, the panel may not respond. Unacceptalbe for an expensive pair of headphones. Sony's recommendation? When you go from warm to cold, shut them back off and turn them back on to recalibrate. Didn't they test them for use in the cold? Crazy... 2. If you are a multiple iOS device user, be prepared for major annoyances. As Sony tech support confirmed to me, you cannot be simultaneously connected to multiple iOS devices. Yes, you can be paired to more than one, but you have to manually select to disconnect on one device (even if no audio is playing) before being able to connect to another. My QC35s and every other pair of Bluetooth headphones I've had in the last handful of years have done this seamlessly. How is it in 2018 (or now 2019) Sony makes this so hard? 3. The microphone quality for voice calls is sub-par. So if you live in a warm climate, don't need to use multiple iOS devices and don't care about calls, you may be fine and happy. I am

Pros: * Noise cancellation (although I frankly can't discern a difference from QC35s) *Comfortable * Battery life

Cons: * Touch control failures in cold weather * Poor implementation for multi-point pairing * Voice quality on calls * Too expensive to have the aforementioned flaws

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2 of 2 found this helpful

Go for it!

Crutchfield customer from Washington, DC on 1/31/2019

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i have owned more headphones than i care to admit, by far these are the best i've ever heard. The first time i was in an airplane sealed the deal. Excellent noise cancel while retaining a beautiful listening experience. no regrets at all. highly recommend

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4 of 4 found this helpful

Sony WH-1000XM3

Crutchfield customer from American Fork, UT on 1/28/2019

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Great product. I use it a lot with my Macbook Pro. Pairing is seamless and effortless. Great sound and function.

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1 of 1 found this helpful

Believe the pro reviews on these

James from Houston, TX on 1/26/2019

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I purchased these over the equivalent Bose units after several reviews (and a test listen to confirm) noted that while both have similar and quite good noise cancelling, these Sony cans sound much better. I agree -- much more bottom-end punch than the Bose, with similar mid- and upper-range, so the sound is nicely balanced. The app also allows fine-tuning the EQ settings and level of noise cancellation. Battery life is great - I can go 3-4 working days in the office between recharges (though the provided USB-C charging cord is comically short and darn near useless, and no wall-wart is provided). Fit is just fine, and very comfortable, on my somewhat large head. The proximity controls on the right earpiece are useful, though blind operation takes a little practice. Have not had any trouble with Bluetooth connectivity. Have not tried to use them for telephone function, though. BT range is impressive - I've gone roughly 50 feet (about 16 meters) from my phone in an office with lots of metal partition frames and walls between me and the phone, and the sound didn't miss at all. They cancel office noise well enough for the boss to be able to sneak up on me. That's about perfect.

Pros: - Great sound - Great noise-cancelling - Useful on-ear controls - Solid battery life - Excellent BT range

Cons: - Comically short USB-C charging cord is largely useless

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4 of 6 found this helpful

Sony WH-1000XM3

Crutchfield customer from Alexandria, VA on 1/22/2019

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After some research, I decided to move away from Bose and try Sony. The headphones produce a superior sound. I heard they noise cancelling was not as good, but those reviews were on earlier Sony models. These headphones are amazing. The added benefit of the app for customizing the sound really make this a great purchase.

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2 of 2 found this helpful

Sony WH-1000XM3

Crutchfield customer from Campbell, CA on 1/19/2019

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Great headphones, better than XM2 and QC25's that I had. Noise cancelling is exceptional!

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0 of 0 found this helpful

My new favorite pair of headphones

Benjamin from Caldwell, NJ on 1/10/2019

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This is my fifth pair of noise-canceling headphones, and by far the best. I first owned the Sennheiser PXC-250, then the PXC-300, then the AKG N60, then the Sony WH-H900N, and now these. The AKG N60 headphones are very lightweight and compact with very good sound quality. However, they get uncomfortable after a while and the sub-bass is lacking compared to my Audio-Technica ATH-M50s. They are better in every way compared to my first two pairs of Sennheisers. Then I got a free pair of Sony WH-H900N h.ear on 2 with the purchase of my Sony Xperia XZ1 smartphone, and had very high hopes for them. They were stylish without being gaudy, comfortable, wireless with LDAC technology, had touch controls, and good bass. However they had one major flaw: they whistled at me, particularly through the left ear cup, on certain high frequencies when the noise canceling was activated. The whistling in the left ear completely ruined the experience and I wasn't able to listen to them on public transportation, only at home. Then I got the WH-100XM3 after reading all the reviews. All I can say is, holy cow! They sound much clearer than the H900Ns, the noise canceling is way better, and they don't whistle at me. They're also more compact with a hard carrying case. The first thing I noticed is the power of the bass while listening to Tool. The bass guitar comes through loud and clear. Another good track I use to test bass response is Dr. Dre's B**** N*****, and they pass w

Pros: Comfort, battery life, sound quality, noise canceling, bass response, LDAC, Sony headphone app, touch controls

Cons: They make a weird sound when the bus rolls over bumps.

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4 of 4 found this helpful

The New King of Bluetooth Headphones

Brett from Salt Lake City, UT on 1/8/2019

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These are phenomenal headphones, if you are considering Bose QC 35 IIs, stop. Buy these instead. I feel that the Bose QC 35 IIs have a touch better noise cancelling in terms of decibel level, but that's where the upside of the Bose ends. The Bose app is clunky and limited. The Sony Headphones app is phenomenal. The level of customization on the app is unreal. You can set the noise cancelling level yourself if you like, to let some noise in through the microphone, or just specifically voices. Or, let the app choose what will best suit your current speed. That's right, based on your movement speed, the app will set the ANC settings. It will let you know with a momentary chime though.. The sensors for all the controls work exactly as advertised. I have had friends try them on and the first time they palm the ear cup to let voices come through, their jaws drop. It's wizardry. The swipe controls and tap controls work perfectly. The battery life is fantastic and USB C was a great bonus in terms of product longevity vs the USB Micro of the Bose since most new electronics are going Type C. The cord is short, but to be expected. The Sonys also have a standard 3.5mm jack so you can use a regular aux cord should the factory one be lost or break. The factory 3.5mm to 3.5mm cord is 90 degrees at one end too which is great. The case is even great. Small, sleek and durable. It's rigid in all the correct spots. It even comes with an airplane adapter.

Pros: Battery life Style Quality Noise cancelling Everything

Cons: None. Not even the cost. It's worth every penny.

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Best purchase in a long time

Rory from Astoria, NY on 1/8/2019

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I love these headphones. The sound canceling is amazing and they're super comfortable. The design is super sleek and looks amazing on anyone. I've had issues with the microphone but I've been told this could be a software error and am working with Sony to try and fix it.

Pros: - Amazing sound - Noise canceling is great - Comfy - Better than the Bose in my opinion - Comes with case

Cons: - Price (but still worth it) - Microphone issues (potentially just software)

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Sony WH-1000XM3

Mun Kit from Belmont, CA on 1/3/2019

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Good.

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Great Noise Cancellation and Great Sound

Bob from Columbia, SC on 12/30/2018

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Terrific noise cancelling headphone. Near 100% elimination of jet engine noise during a recent flight. I had used Sennheiser Momentums before this and the Sony is so much better. Very musical sound from bass to treble. I have no regrets and would purchase again!

Pros: Quality of music sound. Superb noise cancellation. Competitive price compared to comparable headphones. Compact sturdy case.

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Great

John from East Hampton, NY on 12/30/2018

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These are very good at what they do! If noise Cancellation is your priority don't hesitate to buy! I returned them and went to The Bowers and Wilkins PX (also excellent headphones) as my use is primarily at home.

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Sony WH-1000XM3

Hector from Milan, MO on 12/27/2018

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Good

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Sony WH-1000XM3

Crutchfield customer from Hudson, OH on 12/27/2018

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Phenomenon especially with the LGV40 optimized. Read about it online. You can't get this level of spending thousands on crazy expensive cans with dac's and tube amps. Whether streaming Tidal or downloads, even YouTube videos sound great. This is truly next level. Noise canceling is better than Bose. Though not quite as comfortable.

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This Rocks!

Crutchfield customer from Rockville Ctr, NY on 12/26/2018

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I gave this as a gift to my "Techy" son who absolutely loves it! He let me know that one feature he did not expect is that if you run out of power, just plug it in like a regular jack, and it works! He travel a whole lot so this is quite convenient! Thanks Sony for making a great product.

Pros: sound

Cons: price

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Sony WH-1000XM3

Xiao from Palo Alto, CA on 12/21/2018

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like it!

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Really Nice Sound

Bryce from Columbus, OH on 12/19/2018

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In some brief testing, there is a lot to like but a few items prevent a full 5 stars. Sound is great and noise canceling is astonishing without the feeling of pressure I have experienced before. Comfort is pretty good for over-ear headphones - I typically use the MDR-EX31BN. I will be curious to try the various NC levels set from the app - so far I have just used the highest setting and it smothers external sound. My first unit (admittedly a return) had a slight hiss in the left ear when NC was enabled. Crutchfield was fantastic and exchanged for another set that works perfectly. It was unfortunate to start with a defective unit. The only other slight oddity is that the NC is so powerful that some head movements or chewing create a weird whooshing noise. I think this is just an artifact of over-ear headphones.

Pros: Smothering NC Good comfort

Cons: Possible initial quality? Aggressive NC can create artifacts during head movement

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Sony WH-1000XM3

Bryanna from Odenton, MD on 12/19/2018

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Wonderful sound. Extremely comfortable. The quality matches the cost. Shipping was fast!

Pros: Comfortable, many controls, great sound

Cons: None

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Sony WH-1000XM3

Crutchfield customer from Laredo, TX on 12/16/2018

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Best headphones I have ever owned.

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Sony WH-1000XM3

Hickman from Monticello, IN on 12/15/2018

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These are the real deal- good noise canceling, and good sound. I have had the last two generations of Bose headphones and these are better.

Pros: Comfortable, sound, noise canceling and battery life

Cons: None yet, but only three weeks old

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Sony WH-1000XM3

Manuel from Gig Harbor, WA on 12/15/2018

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Sony has nailed it down with a product has the right balance of price, quality and performance. The 1000XM3 headset is not your high end aluminum set, Sony has decided on more affordable materials (aka plastic) but deliver astounding audio performance compared to those aluminum higher priced sets. The headset really shines with high-resolution material, specially FLAC files. The APTX feature gives you the freedom to roam around while enjoying pristine reproduction. Remember, you do need the same spec capability in the player you are using. When you want to exclude yourself from the world, the noise cancellation is the best you can get, even at higher pricing. It makes your own little first-class space when flying surrounded by noisy 4 year old entities (and their parents).

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GREAT SOUND GOOD BASS.

Ronald from San Diego, CA on 12/13/2018

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AMAZING SOUND AND GREAT NOISE CANCELATION. THE BEST I HAVE HEARD SO FAR.

Pros: great sound.

Cons: there are none.

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Fantastic sound quality

M from Canyon Country, CA on 12/13/2018

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Simply awesome!

Pros: Every thing is great from A to Z

Cons: Finger prints happens easily on the unit

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Sony WH-1000XM3

Crutchfield customer from San Francisco, CA on 12/9/2018

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More comfortable than the 2 model and love the way you can lower volume by placing your hand next to your r

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Great sound quality, tight base

Vyas from Cincinnati, OH on 12/9/2018

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Crystal clear sound. Has a wide soundstage . Insanely good battery life. Sony has done it's homework and delivered a top notch product. A must have for music lovers who work in loud offices /travel a lot. Would buy it in a heartbeat despite no deals on it.

Pros: Amazing music. Great soubdstage. Tight base . Top notch NC .

Cons: Some units have weird sounds on one of the earcups . Have to get them replaced. Pricy but worth it.

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Sony WH-1000XM3

Johnny from Hales Corners, WI on 12/7/2018

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I'm not a fan of Bluetooth but I wanted a pair for convenience but still had the best sound possible and this pair hit it on the head! I love these. Noise canceling is second to none, comfortable and a very long battery life. I go to the gym once or twice a day and battery life was still at 50% after a week of use. I highly recommend these

Pros: Long battery life, Noise canceling, comfortable

Cons: Can't connect more than one device at a time but I'm finding I don't miss that after all

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Sony WH-1000XM3

Crutchfield customer from Corte Madera, CA on 12/5/2018

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Great headset. Headphones should do what they are foremost intended for, that is great sound. Features are secondary. These Sony headphones do have great sound and noise canceling. I did sample the Bose QC 35 ll, before buying and quickly realized the Sony had a much better sound. This is what tipped me over to the Sony. Noise canceling appears to be matched with Bose and per reviews better. They are very comfortable, but do feel warm around the ears. Bose seems to do a better job there, they are minimally more comfortable. My experience with older Bose are the cushions don't last. Bose does not make it easy nor cost effective to replace. Not sure if newer model Bose fair better. Will see how Sony holds up and how they handle these issues. Sony controls are a little touchy, you have to find exact spot to operate. This is why I gave it 4 stars instead of 5. Otherwise, the Sonys are much better than the Bose. I have a previous set of Bose noise canceling headphones, (QC15, yes I know no match for the newer Bose or Sony models), and was hesitant regarding another brand. Glad I made the switch. These are by far the best all around headphones I've come across. You can use at home or travel. Let's not forget the Crutchfield. Calvin, (He's Awesome) who assisted me when purchasing these headsets, and the rest of the Crutchfield team. I could purchase these anywhere , but only Crutchfield offers offers this line of wonderful friendly and efficient service.

Pros: Great Sound, Noise canceling, comfort, multiuse headsets.

Cons: Slightly warm around ear, touchy controls

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The Best Wireless NR; Period.

Gary from West Orange, NJ on 12/5/2018

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Originally purchased the Bose QC II. The Bose are certainly good. Extremely comfortable and reliably flat sound signature, very good NR. That said, I never felt like the Bose were particularly special. The were not offensive and did just enough. A week after I purchased the Bose, the Sony XM3 was released. I returned the Bose base on the positive reviews and I could not be happier. Quite simply, the the Sony is superior in every way(sound, NR, Features, Audio Codecs, Battery life, Wireless range. Even those that like a flatter signature can have that due to the built in EQ on the Sony. About the only questionable advantage is comfort. The Sony is very comfortable, but Bose still get's the nod if you put a gun to me head. Also the Bose supports simultaneous Bluetooth connections if this is important to you.

Pros: NR, Features, Battery life, Bass, EQ , Codecs

Cons: Does not support Multiple Bluetooth connections

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Improvement over the XM2 and QC35II

Rick from Mt Pleasant, SC on 11/26/2018

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I used the WH-1000XM2 and the QC35II before purchasing the XM3s. The QC35s were always my favorite for comfort, but the XM3s are a significant improvement over the XM2s, and are now essentially equal to the QC35s in that regard (although the QC35s do still keep your ears a bit cooler). The sound and features of the XM3s, however, far exceed the QC35s. Combined with improved looks and a superior case, the XM3s are a winner.

Pros: Sound, Comfort, Features

Cons: A little warm around the ears

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Crazy Good Sound

David from Durant, OK on 11/23/2018

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The sound quality of these is incredible compared to the other brands I have tried. Sony is leading the way in noise cancelling headsets with the XM3.

Pros: Great Sound, Easy Controls

Cons: a slight bit heavy

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Sony WH-1000XM3

Julia from Salt Lake City, UT on 11/22/2018

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These are amazing. I travel a lot on long distance flights (12+hours) for work. I initially tried the Bose QC35 and they're great, nothing wrong with them, but these are so much better. The app is more user friendly and customizable and I really like the design of the headphones with the swiping functionality on the outside. They're really comfy and the sound is great. Seriously in love with these

Pros: Great app, comfy, ease of use, design

Cons: None so far!

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Sony WH-1000XM3

Christopher from Atlanta, GA on 11/22/2018

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The noise reduction is outstanding. I use it on conference calls and no one is realizes that I am not in my office. Connection is easy and consistent. Volume control took a little getting used to. The carry case fits perfectly, no twisting and tugging to close. Sound quality is outstanding, and you can thump the bass if you want. I usually use on 1/3 volume, so plenty of efficiency.

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Sony WH-1000XM3

Carmine from New York, NY on 11/20/2018

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We need2recognize these r a pair of ANC headphones&that is what I'm rating,not high-def headset that uses data dense file.Don't know why1would purchase a hi-res player & headset.Cost a fortune&if u listen2ur music on the go, subway trains, street c horns, buses, wind etc r all going2be interfering c ur listening pleasure - thus ANC.If I want2really listen2music I sit down,relax&listen2my surround sound system at home, which is a heck of alot better than any hi-res headphone. Back2 MX3. ANC on MX3 blows away Bose QC 35, which I used4past 3 yrs until I broke them & I'm glad I did. I used QC 35s everywhere. I can only comment on the street, supermarket, my kitchen c the cooktop exhaust hood going & NYC Q subway train. Intimately knowing how the QC35s performed in those settings I can tell u the MX3s seriously outperform. I find the XM3 more comfortable. 30 hrs of play time is very nice, & 5 min charge = 5hrs, will come in handy when I travel. Sound quality? Initially I found it pretty good, but was a little disappointed. Then I watched a you-tube video on how2tweak sound&woe, dramatic improvement2point of serious listening pleasure. The bad. I really don't like "buttons", but more I use them better I'm getting. If I take XM3 off & hang headset around my neck, "buttons" r accidently being hit by my chin turning music on, siri on etc. Price? Well we'd all like2spend less,but they're better than so called best ANC headset on market&the same price. u r getting what u paid for.

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Sony WH-1000XM3

Crutchfield customer from Kennesaw, GA on 11/14/2018

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Love these headphones

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Sony WH-1000XM3

Crutchfield customer from Greenville, SC on 11/14/2018

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Work great, functions well for the office

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Great sound quality.

Javier from Azusa, CA. on 11/11/2018

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I bought version 1 a couple of years ago and was impressed with the noise-canceling feature but was disappointed with the sound quality. It went into a drawer with little use. Was very hesitant to purchase V3 until I started noticing very positive reviews of it. Took the plunge, to my great surprise, they exceeded my expectations. They sound great, top notch app and my favorite feature: adjustable EQ settings. The noise-canceling feature is improved too. All in all, these are what I was expecting from version 1. Highly recommended.

Pros: Sound, noise canceling, app., comfort.

Cons: A bit plasticky-feeling.

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Sony WH-1000XM3

Crutchfield customer from Houston, TX on 11/11/2018

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great sound. long battery life. quick charging. intuitive controls. comfortable fit. this is a stellar product.

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Sony WH-1000XM3

Bob W. from Elyria, OH on 11/10/2018

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HUGE improvement over my earlier Bose. I always thought that the Bose were very good, but these new Sonys are in another class. MUCH quieter. The bigger ear cup was also a nice plus for me. We'll see how they hold up, but so far, they get an "A".

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Sony WH-1000XM3

Crutchfield customer from Lawrenceburg, TN on 11/8/2018

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Love it. It is everything I expected and wanted in a great product from Sony. The setup and learning curve were both simple. The case is better that my Bose. I am glad I waited for the X3 !

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Sony WH-1000XM3

David from Glendale, CA on 11/1/2018

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Easy set up and great fit and comfort!

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Perfect for noisy environments!!

Alexis from Aguada, PR on 10/30/2018

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Noise cancelling feature is the mayor hit. If you are one of those who need plenty of silence this headphones are for you. The sound performance and the battery life are very good. They are very confortable but ears can get a little warm, not really an issue. Definitely one of the best in this range.

Pros: Amazing Noise cancelling. Excellent sound performance. Great battery life. Very confortable. Good compatibility. USB-C charging

Cons: Little pricey. Not so good for calls. Little warm.

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Very impressed with the sound quality and the noise cancellation

Brad from Los Altos, CA on 10/30/2018

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Very impressed with the sound quality and the noise cancellation. I work in a noisy office environment and these really help to cut the chatter to a very low level. I can also quickly let the conversations in by holding my hand over the right ear. I like the ability to set an eq for the headphones via the app as well as setting up the ambient noise filtering mode (I like just a bit coming through). They are also super comfortable and lightweight. Awesome!

Pros: Sound quality, noise cancellation, customizability, comfort

Cons: Price is quite high, getting my devices to use AAC or AptX is a pain

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Blown Away

Michael Fiola from Colorado on 10/24/2018

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Four stars (instead of five) only because there is room for improvement on the details. These things are really excellent. I've been a user and big fan of Bose QC 35 for about 2 years. When I read about these new Sony cans I was dubious but I went ahead and tested them in a store one day. The difference in NC from my Bose was immediately apparent and dramatic. I went ahead and purchased a pair... my Bose and These Sony's now sit side-by-side but the Bose are just collecting dust. I'd prefer the feel of tactile buttons for the volume and track selection, but I understand the lower cost and reliability of a touchpad. I've gotten used to it, and it works pretty well, but I'd still prefer real buttons/switches. Note that the silver model is not attractive. I'd describe them more as a beige color. Get the black. Battery life and charging is as advertised: Excellent. I'm a pixel user so already had USB-C chargers in the house and it's great to be able to plug these in without worrying about top/bottom. Also, I don't understand why Sony does not allow multiple device connectivity simultaneously. Switching between devices is relatively easy but it's still something that is not necessary with so many other headphones including my older Bose.

Pros: Next level noise canceling Excellent sound quality Battery life USB-C

Cons: Touchpad controls Silver version is attractive Single bluetooth connectivity

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Great headphones

Paul from East Lyme, CT on 10/22/2018

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These headphones live up to all the hype. Super comfortable, great sound, very slick phone app and they truly eliminate ambient sound. Highly recommended if you can afford them.

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Sony WH-1000XM3

JOSE R from Davie, FL on 10/20/2018

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on my first quest finding a decent noise cancelling headphone, I tried/returned a few and ended up with the best.... lives up to the hype.

Pros: -Battery life -comfort -awwsome case

Cons: none that I can think of.

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Great headphones

Chaitanya from Urbana, IL on 10/19/2018

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These are actually beautiful headphones. They feel amazing to wear and are pretty light. The cushioning is nice. The Google assistant feature is a little slow and if I ask for the weather, it sometimes starts playing my music again right when it starts saying the weather. I use the wind noise reduction a lot when I bike, and it works well.

Pros: Light Great audio quality Comfortable Cut wind and noise pretty well

Cons: Google assistant is slow

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Sony WH-1000XM3

YEN-HENG from Logan, UT on 10/13/2018

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Better than XM2. Crutchfield also packed and delivered it well.

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Very Satisfied

Robert from Bristol, CT on 10/13/2018

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I bought these to wear at work to cancel out annoying coworkers and they do the job perfectly! And they sound amazing too!

Pros: Silky, immersive sound that startles me with it's clarity and range every time. Ample bass. Plenty of options and settings in the app. Comfortable on the ears.

Cons: Less comfortable around the neck. Only con I can come up with.

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Startlingly good sound!

Richard from Seattle, WA on 10/11/2018

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I just took this on my first airplane flight and have three strong impressions. First, the sound quality (after an easy tweak in the phone app) is so good that I was hearing details in familiar music that I had never heard before. Second, the cans are super comfortable and I barely noticed them. Third, the NC was terrific. I don't know if it's better than Bose, which has always been the gold standard for me. But the Sony is at least that good. I'm used to turning on the NC feature and being instantly impressed. In this case, I was stunned at the instant silence. The controls are still a challenge for me, but I'll get there. And for now I can easily control things with my iPad or my iPhone, whichever I'm using. The bottom line is that this looks like it will be my new go-to NC headset, even though I have three Bose models.

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Sony's best effort to date

Randy from Chicago, IL on 10/11/2018

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I really like these headphones...and they do sound clearer than my B&W P7 Wireless, as well as more full than my Bose QC35 IIs, but I'm not completely blown away somehow. They are heavier and bulkier than my Bose QC35 IIs (my normal travel headphones), and they literally make my ears sweat, even just sitting around, while I can wear the Bose for hours of walking, flying, etc, completely comfortably. Also, unlike my Bose, these are a bit more finicky when pairing with Bluetooth devices, and you can't pair with more than one device at once.

Pros: Great sound, great battery life, USB-C charging

Cons: Bulkier, heavier than Bose QC35II Too warm to wear for long periods Buttons are not as responsive as Bose and B&W Can't pair with more than one device at once (like listening to music or a movie on your iPad while being ready to accept a call on your iPhone)

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Sony WH-1000XM3

Patryk from Chicago, IL on 10/9/2018

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Headphones are simply amazing! Awesome noise cancelling and sound quality. Sony made a great job improving WH-1000XM3 when compared to WH-1000XM2.

Pros: Noise cancelling Sound quality

Cons: Distinguishing between power and noise cancelling buttons require getting used to

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Sony WH-1000XM3

Crutchfield customer from Lenexa, KS on 10/9/2018

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Beats the Bose in every way except for comfort.

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Sony WH-1000XM3

Crutchfield customer from Seattle, WA on 10/8/2018

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Best noise cancelling around

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Sony WH-1000XM3

Geoff from Billerica, MA on 10/7/2018

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Excellent sound quality and noise cancellation. I also own the previous WH-1000XM2 model and the Bose QC35II. The tweaks made to the design make these more comfortable than the WH-1000XM2's and the sound quality and user interface of both Sony models is better than the Bose, IMHO.

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Sony WH-1000XM3

Crutchfield customer from Kihei, HI on 10/7/2018

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These headphones are fantastic. The noise canceling does a great job eliminating the sound of an in wall AC unit. The sound has great depth and just the right amount of bass for me.

Pros: Noise canceling Natural Sound

Cons: Could use more sounds modes Ears get warm

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Sony WH-1000XM3

Steven from Raleigh, NC on 10/7/2018

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Fantastic sound and features!

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Not living up to the hype

CMR from Los Angeles, CA on 10/4/2018

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Not worth all the hype. I was disappointed and retired these. I was expecting the noise canceling to work better than my five year old Bose and my two year old Sony's, but the it's just not so. No point in spending this much for the mostly annoying Alexa etc feature - seriously, how often do you use that with headphones? Overall very bummer, Afternall the hype, I was hoping for something significantly improved.

Pros: Slight (very slight improvement in comfort)

Cons: Same as the X2, save yourself some $$

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Beautiful sound, great comfort, cool mobile app.

Marsha from Walnut, CA on 10/4/2018

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Let me start by saying these headphones are the softest most comfortable feeling ones I've ever owned. The sound quality surpasses my old Bose headphones. I love the mobile app where you can adjust surround sound, change areas in the room to direct sound, and it shows battery levels plus optimization settings. The headphones themselves tell you by voice they are on, off and Bluetooth connected and if optimized which is nice because you can't tell they are on or off via a lit indicator (that goes off after a bit) I had trouble on my Windows 10 desktop. It finds them and shows connected but my system won't allow the headphones to show as "enable", not sure why, still working that out. It stores many devices but switching between devices was something I had hoped would be on the mobile app. Great overall headphones, hoping they keep updating firmware and add settings on the mobile app. Glad I purchased these. Missing one start because of the trouble on my PC.

Pros: Sound quality, comfort, lots of settings, ease of use. Tap to increase/decrease volume.

Cons: the mobile app does not let you switch between stored devices. Trouble connecting to latest v Windows 10 PC.

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Sony WH-1000XM3

Nagender from Foster City, CA on 10/1/2018

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Having owned wh-1000xm2, bose qc35 ii and now this - I can say that this beats the bose hands down when it comes to noise cancellation. My grip with the xm2 was the lack of comfort. xm3 pretty much fixes that in addition to being much lighter. The ear cups feel noticeably bigger. xm2 was touching my ears. xm3 does not. Overall, a fantastic product!

Pros:

Cons:

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13 of 16 found this helpful

Great but little improved over XM2, still prefer PXC 550

Rob from Pahoa, HI on 9/30/2018

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My 3rd version of these & own Bose QC35 & Sennheiser PXC 550. Excellent, but not enough improvement so far to justify upgrading if you own the XM2s. On various NC tests at home (using fans, AC, fridge hum, dryer) they were different, but on some things worse. Can't comment on flights, conversation NC performance. One clear improvement is XM3s lack very slight hiss of the 2s, which is only noticeable if no audio is playing, and can't be heard over a plane's noises. 2s are far better than the 1000X and XM3s on calls. The 3s are unusable for calls. In my quiet home with no background noise, call recipient immediately complained he couldn't hear me well. Put the 550s on and no problem. Sony really failed here by creating a problem that was previously fixed. Can't connect to more than one device at a time. I have 6 devices I use regularly. The Senns and Bose are older models and can both connect to 2 devices at once. Even 1000X were far better at NC in every test I did vs. the Bose and so are the 3s. Not even close. Out of box they sounded awful vs. all the others, but after a week of use, they're as good as the 2s, just different. Definitely improved at highest volume, where the 2s have much more distortion. Lighter, but feel cheaper. Sightly more comfortable, but still too hot. Living in Hawaii, my ears sweat quickly. PXC 550 win in sound, lightness, comfort and remain my go to cans. Will be my long flight cans. Bose QC 35 worse. Keep X or XM2 if you own & wait for next model.

Pros: Overall excellent. Great NC & sound, but not much better than XM2, aside from less distortion at high volume. 2s a bit more alive and pleasantly exciting. Lighter and more comfortable. Improved fast charging. No hiss. AAC (iphones), Apt-X & other good streaming protocols. Good range and connection stability. Firmware updatable. Good app options and sound tweaking. Improved control pad texture. Even off they block a lot of sound. Amazing battery life. Greatly improved sound after hours of use.

Cons: Unusable on calls. Too hot. No APT-LL. Only 1 device at a time-unacceptable for a 2018-19 model. Little improvement in sound & NC over XM2 (2s were a much bigger improvement over 1000x). "Silver" isn't silver but ugly beige (like 84-97 era Macs). Pic of African American guy shows wrong color & should be removed. Almost sent back on that alone. Bad blinking & on lights of past 2 models now down to 1 less frequent blink. More annoying to turn on/off than QC35 & PXC 550. Charge cord too short.

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More details on the Sony WH-1000XM3

Mark G.

Features & specs

General
Fit Style Over-the-ear
Earcup Type Closed
Earcup Width x Height 3.153" x 4.023"
Noise-canceling Yes
Bluetooth Yes
Mic For Taking Calls Yes
iPhone Control Yes
Lightning Connector No
Android Control Yes
Frequency Response 4-40k Hz
Sensitivity 104 dB
Impedance 47 Ohms
Weight 9.0 ounces
Cord Length 48"
1/4-inch Adapter Included No
Volume Control Yes
Parts Warranty 1 Year
Labor Warranty 1 Year

Product Research

Features

Overview: The Sony WH-1000XM3 Wireless Noise Canceling Headphones have all of the latest features in wireless headphones for the best experience in personal listening. With Digital Noise Cancellation, Adaptive Sound Control, and Touch Sensors on the ear cups, the headphones make it easy to get the sound you want from your digital music files. The headphones include an audio cable for wired listening, an airline audio adapter, a USB charging cable, and a zippered storage case.

Bluetooth/NFC: The 1000XM3 has Bluetooth 4.2 for wireless listening from your smartphone, tablet, or Bluetooth music player. Compatible profiles include A2DP, AVRCP, HFP, and HSP, with SBC, AAC, LDAC, aptX, and aptX HD codecs. LDAC transmits approximately three times more data than conventional Bluetooth, with a maximum transfer rate of 990 kbps for exceptional sound quality. For NFC-enabled devices, you can easily pair to the headphones by simply touching the device to the N-mark on the left ear cup of the headphones.

Digital Noise Cancellation: The WH-1000XM3's over-ear design naturally blocks much of the ambient noise. These headphones feature a new HD Noise-Canceling Processor (QN1) to greatly enhances the noise canceling power. The headphones are equipped with built-in microphones on the top of the ear cup that capture outside noise and send an equal-but-opposite canceling signal to the unit. You'll be able to hear more of your music and less of the outside distractions. The Sony Headphones Connect app has a Noise Canceling Optimizer that takes into account the shape of your face, whether or not you wear eyeglasses, even the atmospheric pressure, to make the noise canceling effect even better.

Adaptive Sound Control: Sony's Adaptive Sound Control can detect your activity and adjust the sound settings to you. When traveling, you can immerse yourself in your music with the highest level of noise cancellation. If you're walking, the noise cancellation adapts so you can stay aware of your surroundings while listening to music. While waiting, such as in an airport or train station, the noise cancellation is reduced so you can hear important announcements. These settings can be customized to your personal tastes in the Sony Headphones Connect app.

Sony Headphones Connect App: The Sony Headphones Connect app gives you control over the sound of your headphones right on your smartphone or tablet. In addition to Adaptive Sound Control and Noise Canceling Optimizer (mentioned above), the app's Sound Position Control lets you choose the direction from which you hear your music (Front, Front Right, Front Left, Rear Right, or Rear Left). You can select from available presets for the Surround VPT and Equalizer features, control your music (play/pause, skip forward/backward, fast forward/backward), and set the Clear Bass and DSEE HX (high range compensation for compressed music files) levels. The Sony Headphones Connect app is compatible with iOS devices (iOS 10.0 or later) and Android devices (Android 5.0 and up).

Digital Voice Assistants: The Sony Headphones Connect app now gives you access to Google Assistant and Alexa (available firmware update) on your smartphone or tablet. To set up your voice assistant , you will need to use the app to change the function of the NC/Ambient button on the left ear cup from Ambient Sound Control to Google Assistant or Alexa (only one type of digital voice assistant can be setup). To use Google Assistant or Alexa, just press and hold the NC/Ambient button and speak. You can ask it to play music, dial and answer calls, reply to messages, find out the weather forecast, and remind you about appointments, birthdays, anniversaries, and when to pay bills.

Touch Controls: Using the touch-sensitive panel on the outside of the right ear cup, you can easily control all your music and calls. Volume is controlled with up or down swiping motions, while music/call controls utilize tapping and forward or backward swipes. The Quick Attention feature lets you instantly mute the audio by placing your hand over the touch pad so you can hear an announcement or conduct a conversation without removing your headphones.

High Resolution Audio: The headphones are compatible with Hi-Res Audio, allowing you to hear all of the subtle details of your music. They have powerful 40mm aluminum-coated Liquid Crystal Polymer diaphragms that can reproduce low bass notes and ultrasonic highs up to 40kHz. For true Hi-Res audio reproduction, the included 5' audio cable must be used in a wired connection to your Hi-Res-capable playback device.

Rechargeable Battery: The Sony WH-1000XM3 over-ear headphones are equipped with a 3.7-volt Lithium-Ion rechargeable battery to power the Bluetooth and ANC functions. The battery fully charges in approximately 3 hours via USB using the included USB-C cable (9" in length). With a 10-minute Quick Charge, you can get about 5 hours of music playback. (See battery life estimates below in Specifications.)

Note: To charge the headphones via household AC current, an optional USB charging adapter is required.

Specifications:

  • Frequency Response:
    • Wired: 4Hz to 40kHz (with or without NC)
    • Wireless: 20Hz to 20kHz (44.1kHz sampling); 20Hz to 40kHz (LDAC 96kHz sampling, 990 kbps)
  • Sensitivity: 104dB/mW (wired, NC on); 101dB/mW (wired, NC off)
  • Impedance: 47Ω (wired, NC on); 16Ω (wired, NC off)
  • Full Charging Time: approx. 3 hours
  • Battery Life (estimated):
    • Music Playback: 30 hours (NC on), 22 hours (Ambient Sound Mode), 38 hours (NC off)
    • Communications: 24 hours (NC on), 18 hours (Ambient Sound Mode), 30 hours (NC off)
    • Standby: 30 hours (NC on), 22 hours (Ambient Sound Mode), 200 hours (NC off)
    • Noise Canceling with Headphone Cable Connected: 36 hours
  • Dimensions:
    • Ear cups: Width 3.153" Height 4.023" Depth 2.152"
    • Headband: Width 0.941"
  • Weight: 9.0 ounces (w/o cable)

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Customer Q&A

Q
Crutchfield asked: Why did you buy this?
A
Sound quality [ Kalyan  Jun 03, 2019 ]
A
Wanted great quality wireless sound. [ Robert  May 22, 2019 ]
A
Eric, Crutchfield Associate. who helped me on the phone told me these had best sound cancelling he had heard. He recommended these to replace Seinheuser Id previously purchased from Crutchfirld [ BRYAN  May 09, 2019 ]
A
variable noise attenuation, ie the loader the noise the more cancelling and vica versa. Bluetooth. airplane connections [ Peter  Apr 25, 2019 ]
A
Consulted electronics websites, watched your product video (featuring JC and Jeff), then chose the Sony headphones over the Bose QC35 similar product [ Laura  Apr 17, 2019 ]
A
My wife likes Sony and good reviews. [ Kenneth  Apr 10, 2019 ]
A
Excellent experience with previous model [ Douglas  Mar 28, 2019 ]
A
Based on online articles and information from crutchfield and trying on it and the competitor from Bose at a Frys location. [ Thomas Craig  Mar 26, 2019 ]
A
Tried my friend's set and they worked great at a basketball game. [ Henry  Mar 26, 2019 ]
A
Highly rated in reviews by audiophiliacs and enthusiasts. [ Raymund  Mar 24, 2019 ]
A
Best noise canceling on the market at this time. Great android app to download with a lot of functions. [ RICHARD N  Mar 10, 2019 ]
A
These headphones got rave reviews from a friend of mine [ Pat  Mar 07, 2019 ]
A
Tough choice between this and the Bose Quiet Comfort 35 ii, but I ultimately thought that these were more current technology, may have slightly better sound quality, and had a fun touch interface. [ John  Mar 02, 2019 ]
A
Superb noise canceling; sounds good; comfortable [ Peggy  Feb 22, 2019 ]
A
After reading the thoughtful customer reviews & Crutchfield tech's opinion, I chose these Sony cans over the Bose I had originally intended to purchase. [ Patricia  Feb 17, 2019 ]
A
From reviews on YouTube [ Tam  Feb 05, 2019 ]
A
Positive reviews [ Rufus  Feb 02, 2019 ]
A
MKBHD reviewed it and said it was the best so far. [ W  Feb 01, 2019 ]
A
Best noise canceling headphones available. [ Adam  Jan 21, 2019 ]
A
Stellar reviews! [ ARTHUR  Jan 20, 2019 ]
A
looking at several surveys this was the most, regularly, highly recommended product [ herbert  Jan 20, 2019 ]
A
Personal experience, my wife and me! GREAT PRODUCT [ Robert  Jan 11, 2019 ]
A
Good reviews. Excellent Crutchfield shopping experience. [ Stanley  Jan 03, 2019 ]
A
I chose these headphones because of the positive reviews here and on other sites. [ Joe  Dec 26, 2018 ]
A
My research found that these are the best sounding noise canceling headset out there [ Wil  Dec 24, 2018 ]
A
I researched and determined this was the best product at the best price to meet my needs. [ Kent  Dec 16, 2018 ]
A
after reading many reviews I believe this will give me the best audio for movies and music [ pete  Dec 14, 2018 ]
A
Wall St Journal, CNET, and Crutchfield all rate the Sony WH-1000XM3 as the best noise cancelling headphone. [ Imesh  Dec 14, 2018 ]
A
Best noise reduction [ jaxpilot  Dec 11, 2018 ]
A
Great review by Crutchfield staff and Wall Street Journal. Good features including long battery life and compact for travel. [ Steve  Dec 10, 2018 ]
A
After reading numerous comparison reviews on wireless noise-canceling headphones, the top performer was always the M3s. I've never had a pair of noise-cancelling headphones, but I have tried the QC25s a year ago and was impressed with what they were able block. [ Michael  Dec 10, 2018 ]
A
from the reviews and the video. Also feedback from what my son wanted [ Teresa  Dec 07, 2018 ]
A
One of my son's wanted this item for X-Mas. [ David  Dec 07, 2018 ]
A
Both the CNet review and Gizmodo review claim these are the best noise cancelling headphones. We'll see. [ Matthew  Dec 03, 2018 ]
A
Based on Crutchfield recommendation [ Gregory  Nov 28, 2018 ]
A
I was in the Crutchfield store last week and tried these on. The sound background was absolutely quiet! I have never heard such complete background noise cancellation. I am looking forward to trying these out on some upcoming flights. I am also buying because Crutchfield is such a great vendor with excellent support of their products. [ James  Nov 28, 2018 ]
A
After extensive research reading expert reviews, I decided to purchase the Sony nc headphones over the Bose. I also liked the controls on the ear piece, I always hated trying to find the right button on my old ones. [ Steve  Nov 27, 2018 ]
A
Reviews regarding effectiveness of noise cancelling. I plan to wear these when using a (noisy) garden tractor that powers a (noisy) snowblower. I'm intrigued by the barometric sensor, and if it will help with NC since I live at 8500ft. [ Mark  Nov 24, 2018 ]
A
Was debating between Bose and Sony. All the reviews are saying Sony XM3 is the best at the moment. So decided to give Sony a shot. [ Mario  Nov 23, 2018 ]
A
Positive reviews [ Robin  Nov 17, 2018 ]
A
Great reviews, great features. [ John  Nov 14, 2018 ]
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These have the highest rating in noise cancellation. [ Jeffrey  Nov 10, 2018 ]
A
A gift [ MARGARET  Nov 01, 2018 ]
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None to be had around [ Edgar  Oct 26, 2018 ]
A
It had fantastic reviews through various online outlets. [ Michael  Sep 24, 2018 ]
A
Tried them on at a store and liked them better than the Bose QC35 II in terms of style, noise-cancelling and back-end features. Time will tell if I made the correct choice for me. Hopefully the lack of physical command buttons will not be an issue. [ David  Sep 24, 2018 ]
A
best noise cancelling headphones and great features [ Vinay  Sep 24, 2018 ]
A
Excellent reviews [ Orlando  Jun 09, 2019 ]
A
upcoming travel, toss of the coin between this and the Bose, but I have had the Bose previously, try the different sound [ Steven  Jun 04, 2019 ]
A
Strong recommendation from Simon about the comfort, variety of features and sophisticated sound system. [ Gladys  May 28, 2019 ]
A
Great price. Sampled at best buy, superior comfort and sound. weightless, compared to bose which pinch at temples [ Timothy  Mar 04, 2019 ]
A
Recommended by my friend. [ Haomiao  Feb 16, 2019 ]
A
Great reviews related to comfort and sound quality. They incorporate all the latest codec support (AAC, LDAP, APTx HD). Foldable and extra features like adaptive noise cancellation. [ Constantine  Feb 12, 2019 ]
A
Good reviews [ DEVENDRA N  Feb 12, 2019 ]
A
Superior sound and noise cancelling vs QC35 II w/similar comfort level. [ Gene  Feb 06, 2019 ]
A
Positive reviews and features are what I was looking for. [ Kim  Jan 29, 2019 ]
A
because it was rated as the best. [ Chris  Jan 02, 2019 ]
A
Crutchfield review. [ Hoa  Sep 24, 2018 ]
A
For noise canceling and reviews of the sound quality. [ Aaron  Sep 23, 2018 ]
SHOW MORESHOW LESS

4 questions already asked

Q
Will these work with a PlayStation 4?
[ Justin  Dec 22, 2018 ]
1 answer
A
They work plugged directly into the controller. The bluetooth doesn't worked with the PS4 though.
[ Lindsay  Dec 22, 2018 ]
Q
I know these are new but any sense of durability? Sony at least used to be known for quality, but I'm still gunshy about dropping over $300 AGAIN for "premium" mobile headphones that fall apart in 2 years or less.
[ Andrew  Nov 28, 2018 ]
2 answers
A
They feel to be very well made with high quality materials. The noise canceling is amazing. As with any headphone, audition them if you can to see if they are right for you.
[ Darren  Dec 03, 2018 ]
A
As far as long term reliability goes, I can't speak to that yet, but so far these headphones have held up well, I use them at least every other day for multiple hours and they show no signs of wear. I know that in the past Sony has had problems with their headband but this model seems fine in my opinion. However with all this being said, I am a very careful persona when it comes to the care of my possessions and I generally don't have issues with any product because of this. The sound quality is very good, and the noise canceling is even better. The app unlocks a host of new settings to be explored with these headphones as well. Overall I would highly recommend these cans.
[ Michael  Dec 03, 2018 ]
Q
What version of of Android will work with these headphones?They only come with a list for Apple products but say the the will work with Android.
[ Tommy  Oct 30, 2018 ]
2 answers
A
Although I am using it with an IOS device, I have also used it with other bluetooth devices connected to a TV. I do not see any reason it should not work with an Android.
[ Gabriel  Oct 31, 2018 ]
A
I have Android 7.0 and they're working.
[ Patryk  Oct 30, 2018 ]
Q
Can this headphone work on Samsung smart tv?
[ Wayne  Jan 15, 2019 ]
4 answers
A
Yes, you can. I've synced these headphones to my Samsung smart TV very easily!
[ Kaitlin  Jan 16, 2019 ]
A
Yes.
[ Michael  Jan 15, 2019 ]
A
It will work with any Bluetooth enable device.
[ Gabriel  Jan 15, 2019 ]
A
If your TV has a microphone out jack, you can get a Bluetooth transmitter to plug into that jack and synch the transmitter to the headphones.
[ Paul  Jan 15, 2019 ]

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