SONY IS THE BEST
Vardges from WILMINGTON, DE on 2/22/2021
For a long time I chose the model of the TV and settled on this model. The Crutchfield employees professionally, quickly, patiently answered all my questions, for which I want to thank them. Delivered on time, the TV is excellent, the design is super, the picture is the best, it works quickly, the sound is of high quality.
Pros: Excellent 4K picture quality, speed of work, design, high-quality assembly, functionality of the remote control
Cons: Did not find
0 of 0 found this helpful
Great TV
Crutchfield customer from Bowie, MD on 2/9/2021
Sony no bologna, Great tv very vibrant colors great 4k picture just in time for the super bowl!!
Pros: Upscaling, picture quality and great value!!
Cons: None yet
0 of 0 found this helpful
Tremendous Value!
Crutchfield customer from Durham, CT on 2/8/2021
This 43" Sony XBR has very good video performance, offers a lot of features and was relatively easy to setup and use. It earns 5 stars because at the price, it is a tremendous value! An excellent upgrade to any small screen TV in your house or apartment.
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1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Spring Hill, TN on 2/7/2021
1 of 1 found this helpful
Great TV
Crutchfield customer from St Johnsville, NY on 2/2/2021
I have always liked the Sony TVs . The new set replaced a 32" Sony Bravia purchased in 2006 which still works fine. The new TV is the Cadillac in the house, much clearer, brighter and larger. I am very pleased too do business with Crutchfield.
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0 of 0 found this helpful
Sony XBR-43X800H
Crutchfield customer from Montrose, CO on 2/1/2021
Purchased electronics from Crutchfield since 1989. Beautiful 4K picture, great price and service. Crutchfield is still a class act.
Pros: Video quality
Cons: HDMI cable hook up on side of unit - difficult to hide.
1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Prior Lake, MN on 1/31/2021
Still learning features, but love the picture and ability to share screen from iMac. The base width is perfect for our TV stand - not as wide as others. Great 2 day delivery.
Pros: Easy to navigate
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3 of 3 found this helpful
Dependable Sony
Crutchfield customer from Fredericksburg, VA on 1/27/2021
This TV is simple, easy to set up, very good picture quality. I strayed from Sony and regretted it -- talking to you LG. This picture is 93% of the quality you get from top of the line Sony and its plenty good for me. Yes, the sound quality sucks, like all today's TVs. So, I caught Kanto TUKs on sale and am now a VERY HAPPY camper.
Pros: Simple, excellent picture quality for the price. I buy Sony for the long-term dependability.
Cons: SQ
0 of 0 found this helpful
Sony 43 inch Bravia
Crutchfield customer from Bedford, MA on 1/26/2021
I am very satisfied with the Sony 43 inch TV. It was easy to set up and the picture quality is tops!
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2 of 2 found this helpful
Sony XBR-43X800H
Crutchfield customer from Wexford, PA on 1/26/2021
Programming tv requires a little more than basic electronic knowledge. An instruction book would help. Diagrams were only marginally helpful. Remote is likewise complicated.
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1 of 1 found this helpful
GOOD STUFF FROM CRUTCHFIELD
Crutchfield customer from Hedgesville, WV on 1/24/2021
EXCELLENT PICTURE,,,, ( SONY XBR-40X800X ) GREAT PACKAGE INCLUDED,,,, A TON OF OPTIONS.... ALSO PURCHASED A KANTO MOBILE STAND WITH THE TV,,,, VERY SOLID,,,, SMOOTH MOVING.... PAIRED THE TV UP WITH A SONY UBP-X700 DVD,,,, ROKU STICK,,,, YAMAHA SOUND BAR,,,, ( GREAT SOUND ) AND USING PEARL HDMI CABLES FOR ALL NEEDED HDMI CONNECTION NOT TO FORGET THE GREAT SUPPOT GETTING IT UP AND RUNNING.... THANKX CRUTCHFIELD.... REGARDS,,,, DAVID R
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1 of 2 found this helpful
Sony XBR-43X800H
Crutchfield customer from Granite, MD on 1/17/2021
Very nice picture. Speakers are not good - bought a sound bar for better sound. Setup caused a few issues but not too vad.
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2 of 2 found this helpful
Good product
Crutchfield customer from Topeka, KS on 1/10/2021
Great picture, sound is fine but lacks clarity with increased volume. I play music through my cell phone on the tv.
Pros: Clear picture, easy set-up
Cons: I recommend a sound bar or other supplemental sound system.
1 of 2 found this helpful
Sony XBR-43X800H
Crutchfield customer from Macon, GA on 1/2/2021
Bought this TV for the porch. Great picture!
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Cons: None
2 of 3 found this helpful
Sony XBR-43X800H
Guest from Charlottesvle, VA on 12/30/2020
2 of 2 found this helpful
Sony XBR-43X800H
Crutchfield customer from Kingman, AZ on 12/30/2020
Very good television. It's everything I expected.
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1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Burbank, CA on 12/30/2020
2 of 2 found this helpful
Outstanding
Crutchfield customer from Topeka, KS on 12/29/2020
I have this in a room that doesn't have cable access so i got a digital antenna for it. I have not had good luck with digital antennas in the past, but with this TV it gets excellent reception and has a great picture as well.
Pros: Great Picture and Reception
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2 of 2 found this helpful
Sony XBR-43X800H
Crutchfield customer from Emporia, VA on 12/29/2020
purchased for my daughter and she really likes this sony xbr tv especially for her games thanks crutchfield for recomending this tv mel
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1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Albany, NY on 12/25/2020
1 of 1 found this helpful
Double Whammy of Dreaded Android OS & Fiddly Remote.
Crutchfield customer from Alexandria, VA on 12/24/2020
Double Whammy of Dreaded Android OS & Fiddly Remote detract from a fine TV. Android makes every time an adventure when I turn on the set. The remote's tiny non-organic buttons make operation in the dark nearly impossible and their functions aren't always obvious. I suppose these are issues common to all major brand smart TVs, but they prevent me from giving a 5 star rating.
Pros: Excellent 4K picture quality Small enough for limited space
Cons: Android Lousy remote
1 of 2 found this helpful
Sony XBR-43X800H
Crutchfield customer from Walden, NY on 12/18/2020
Great picture, easy hook up, great customer service as usual. wouldn't think of going anywhere else for my electronics. Tech support is outstanding as is all aspects of this purchase.
Pros: To many to list
Cons: None
2 of 2 found this helpful
Sony XBR-43X800H
Crutchfield customer from Pine Grove, PA on 12/17/2020
nice tv sound delay has issues
Pros: very nice picture after setup.
Cons: soundbar set to arc . takes 45 seconds to switch .
0 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Scottsdale, AZ on 12/15/2020
The TV is great. The interaction with Crutchfield, from the presales information, order process, shipment and reception, was outstanding. I reviewed your catalog and will order additional products. Thank you. Be safe and well.
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0 of 0 found this helpful
Fantastic TV with high clarity and solid contrast
Crutchfield customer from Pawtucket, RI on 12/15/2020
The Sony XBR-43X800H is a fantastic TV. After reading several professional reviewers thoughts on this unit, I was expecting a unit with a high clarity panel with extensive application support. I was not disappointed! This TV has a beautiful panel that looks very detailed and clear. The contrast levels are very good while colors seem very saturated but not overly so. Menu navigation and application access seem very straight forward and fluid without any delay (pointing toward the strong processor performance). Setup was a breeze. While only using this unit for a couple weeks now, I have only come to like the TV more while I usually find faults by this point in device ownership. Highly recommended TV!
Pros: Excellent picture quality, high clarity, even color gradations (no banding noticed thus far from both cable TV and media computer inputs), fast processor enables fluid menu/application navigation.
Cons: None so far.
3 of 3 found this helpful
Outstanding 4K TV from Sony
Crutchfield customer from Panama City, FL on 12/14/2020
Outstanding 4K TV from Sony. Fantastic picture, smart tv with simple setup. Just the right size for smaller rooms. Have 4 Sony 4K TV's and never had a problem. Fantastic service from Crutchfield. TV arrived in 2 days from shipping in excellent condition.
Pros: Great 4K picture Great sound Simple easy setup Great price
Cons: None noted at this time.
1 of 1 found this helpful
Great Choice
Crutchfield customer from Boxford, MA on 12/13/2020
This was a perfect replacement for my 10 year old Sony Bravia 32" bedroom TV. Mounted on the same wall bracket, it's much lighter than the old 32", has all the smarts I need for NEt connection and streaming. The picture is excellent. It's reasonably easy to set up and use.
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1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Midlothian, VA on 12/11/2020
1 of 1 found this helpful
Crutchfield is the best
Crutchfield customer from Atlanta, GA on 12/10/2020
The box arrived on time. Crutchfield is fabulous for help over the phone. I know that if I have a problem they'll be there to help me. But it is still under the tree.
Pros: Crutchfield is the best, they are always there to help
Cons: None
1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Summrlnd Key, FL on 12/10/2020
great TV however it was to include an audio/vidio cable that was not in the box
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1 of 2 found this helpful
Sony is the way to go
Crutchfield customer from London, OH on 12/3/2020
I am very happy with my 43" X800H. So happy that I ordered a second one for another bedroom that will arrive today. I also bought a 75" 900H about 3 months ago. Other than screen size they seem the same. Both with very smooth operating Android TV. Sony works great with Android apps whereas Samsung is so clunky I am replacing them all with new Sony TVs.
Pros: Android apps all work flawlessly Picture is great on both 800h and 900h Integrates flawlessly with Sony receiver
Cons: Needed to add portable HD to make more app space
1 of 1 found this helpful
Great Customer Service & a Great TV!
Crutchfield customer from Palmyra, VA on 11/26/2020
Shopping at Crutchfield is the best shopping experience I have ever had. I made my purchase while talking to a customer service agent on the phone and viewing televisions he sent me over the Internet. The Sony television he recommended for me is perfect, but I highly recommend purchasing a sound bar to go with it.
Pros: Quality, customer service
Cons: This tv really needs a sound bar with it.
1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Portland, OR on 11/26/2020
Great TV, easy set up, color and picture is incredible. Happy to have backup of unlimited customer service from Crutchfield. Came in record time too!
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1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Latham, NY on 11/16/2020
Excellent picture quality, but sound not as good as the ~6-year old Panasonic LCD we replaced with it.
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2 of 2 found this helpful
It's on the wall
Crutchfield customer from Chula Vista, CA on 11/12/2020
This TV was an update for my sons room. And it a great product!!! Everything is expected. He loves the easy of how he can select what he wants and can even say it!!! I've been a Sony advocate for years and this one will make 4 in the house.
Pros: Great picture
Cons: Nothing as of yet.

1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Los Angeles, CA on 11/9/2020
This TV ?? is great, perfect picture. All of the apps are current. Unbelievable sound quality for a 43 inch TV. And the price is affordable too. I am a 20 year customer with crutchfield and never have been disappointed with their service. Tech support is always available and their return policy is fantastic. I highly recommend crutchfield to everyone.
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1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from San Jose, CA on 11/9/2020
Excellent product - all that I expected it to be. Crutchfield provides excellent products & prompt delivery.
Pros: Excellent picture
Cons: None
0 of 0 found this helpful
Sony XBR-43X800H
Crutchfield customer from Princeton Jct, NJ on 11/1/2020
Beautiful picture, a use the netflex and prime app as well . At times the picture looks 3 D . I bought the scratch and dent ,I didn't find either on my set.
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0 of 0 found this helpful
Good picture but operation Is dependent on Google account !
Ernie from Massachusetts on 10/19/2020
My biggest frustration with this tv is the fact that there is NO BUILT IN WEB BROWSER which is un acceptable. In order to browse the web And do a complete setup, you must have a google account and sign in which is just plain wrong. Shame on Sony for being compromised by GOOGLE! I WILL NEVER HAVE A GOOGLE ACCOUNT I DO NOT TRUST THEM PERIOD. THIS PROBLEM DOESN'T EXIST WITH SAMSUNG. MY NEW 65 inch living room Samsung comes with a simple easy to use browser. SONY SHOULD PRINT ON THEIR FEATURE DESCRIPTION ONLINE AND ON THE TV SHIPPING CARTON, THAT THIS SET REQUIRES A GOOGLE ACCOUNT PERIOD. ALSO Sound quality really lacking in bass, had to go in and peak equalizer to boost bass frequencies, and lower all mid to high frequencies to compensate for the very poor bass on this set. My 10 year old Bravia sounds way better than this tv. And I do not like the big power brick that takes up space and runs pretty warm.
Pros: Picture quality is good.
Cons: My biggest frustration with this tv is the fact that there is NO BUILT IN WEB BROWSER, Poor sound tinny speakers, and external power brick which runs warm.
9 of 16 found this helpful
Quality of this Sony TV is outstanding
Donald from Grayslake, IL on 10/18/2020
TV was delivered on time. Sony had great instructions for easy setup. This was very easy to calibrate the settings thanks to Crutchfield tech support. Colors are vibrant, and the picture on this TV is terrific. Can't beat the overall quality and picture of this Sony model.
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0 of 0 found this helpful
Perfect for my purposes
Crutchfield customer from Seattle, WA on 10/14/2020
I can't comment on how well it would work in a home theatre setting, but for my purposes, it is perfect. I bought this TV for it's wide viewing angles and maximum brightness because it's in my garage/shop/workout area, where there is a lot of light and I'm moving around a lot. It is working as advertised. Overall the picture is great in my opinion. Really happy with how good the off angle picture is for a non-plasma/oled. The picture is sharp, has accurate color, and handles glare very well. I have plasma TVs in the house for watching movies in a dark room where inky blacks are desired, and was hesitant to get a LCD panel, but this TV is perfect for watching sports, news, etc. in the garage while working out or tinkering around at my work bench. Even my daughter likes to watch Toy Story out there now. Also, as an Apple fan, I figured I would get another Apple TV to go with this TV, but it turns out I don't need to. The built in Android TV is actually very good, had all the apps I needed, and the built in X1 processor is very fast.
Pros: Wide viewing angle. Handles glare well. Overall great picture.
Cons: None.

5 of 5 found this helpful
A better choice.
Crutchfield customer from Rochester, MN on 10/11/2020
This set handles the b rights and the whites quite well. That was what I was looking for. I also like the remote very m much
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Cons: Dark scenes lack some of the contrast other sets possess.
0 of 0 found this helpful
Sony XBR-43X800H
Crutchfield customer from Forest Hills, NY on 10/11/2020
0 of 0 found this helpful
Sony XBR-43X800H
Robert A. from Midland, MI on 9/25/2020
This tv is as reviewed and promised....an excellent picture and sound. Would highly recommend to anyone looking for an excellent product!
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0 of 0 found this helpful
Great Set
Crutchfield customer from Warsaw, NY on 9/21/2020
I bought a Sony 34" tube tv 15 years ago. It just died . I bought this for the features Like reliability and viewing angle picture Quality .On You Tube comparisons and reviews , some I'm pretty sure , reviewed the set Just by the specifications . Not even turning the set on. Real lame stuff . It ends Up being a tv that is more than what I need . Sufficient blacks , even after the the CRT . Consumer reviews lists it top dog for 43"
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2 of 2 found this helpful
Okay TV...
Mark from Sharpsburg on 9/18/2020
Purchased this TV recently, as I was looking for something the the 40" range for my home. After reading some reviews, and the description on this TV, I decided to go with it. Have to admit, I was a bit disappointed with this purchase. I gave it a 4 Star, though my true rating would have been a 3.5 Star . Will live with it for now, but will replace at a later date. Sure wish I would have waited on some of the other models to be back in stock. Patience and perhaps spending a little more; in the end I would have been much happier!
Pros: Physical appearance is nice
Cons: Picture quality is just okay. Color display, average.
4 of 8 found this helpful
Sony XBR-43X800H
Crutchfield customer from Atlanta, GA on 9/15/2020
We needed a smaller format TV for our guest room. This is perfect. The picture is amazing. We use a small JBL soundbar placed behind the set for better sound. I found the interface to be more confusing than my LG sets. But, I now find most of what I need quickly using voice command.
Pros: Picture
Cons: Unfamiliar to me interface.
1 of 2 found this helpful
Sony XBR-43X800H
Crutchfield customer from Venice, FL on 9/10/2020
It works great in the location outside. I love Sony products.
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0 of 1 found this helpful
3 Times is the Charm
Crutchfield customer from North Syracuse, NY on 9/6/2020
This is the 3rd TV we have purchased in an effort to replace an aging 40" Sony Bravia. The first was a 43" Sony XBR43800G that we purchased from Crutchfield in February. This unit was unwatchable out of the box and returned the following day afte its arrival. Crutchfield customer service was immediate and helpful in executing the return. The 2nd unit, also purchased from Crutchfield, was a Samsung 43" QN43TU8000; a decent TV at its price point but with an off-axis viewing issue. We tried to make this unit work for nearly two weeks without success and again, Crutchfield expedited the return and quick delivery of the current XBR. It has been worth the effort. A 43" screen is the largest appropriate for the viewing area and the 800H physical dimensions are approximately the same as the 40" Bravia it replaced. Installation was straight forward. The picture is outstanding in our bright viewing area. The audio is average, at best, and we re currently researching sound bars. The remote is intuitive. Cable management is nothing special. Build quality appears to be well executed. Packaging was excellent. We had purchased high-end audio units from Crutchfield in the past but were concerned about buying a television sight unseen. The customer support that we received relieved any concerns we had and the images that the modestly priced 800H produces has been worth the effort. We send a sincere "Thank you" to the several Crutchfield staff that helped us throughout
Pros: Outstanding picture Great customer support
Cons: Average audio
3 of 3 found this helpful
SONY - not worth it!
Susan from LANHAM, MD on 9/2/2020
Sony, IMO, has not lived up to hype on this one. The bluetooth option is unusable - had to connect my sound bar up by an optical cable. The internet connection is unstable - continually dropping connection despite TV being less than 20 feet away from router. The SonyTV is the ONLY device in my 1000 sq ft home with this problem. Most of the drops seem to happen with the YouTube app. Then to add to insult, the Sony claims the internet password is incorrect requiring a re-entry of password multiple times. Just after purchase Crutchfield support was as helpful as they could be. Thought the problems had been solved in the early days of ownership. Now 6 months in I would return the TV if I hadn't thrown away the box and it was outside of the return window. Will never buy another Sony. Overpriced and disappointing. Will stick with LG from here on out!
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2 of 4 found this helpful
Sony TV
Crutchfield customer from Naguabo, PR on 8/30/2020
Great TV, brilliant colors, great definitions. Great sound. Sony, best of the best
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0 of 0 found this helpful
Sony XBR-43X800H
Crutchfield customer from Las Vegas, NV on 7/12/2020
Nice TV, good picture and sound but I really don't understand or like the AC/DC converter. I'd much prefer a standard AC cord.
Pros: Picture
Cons: Uses DC current, requires a converter which is included.
1 of 3 found this helpful
Disappointed with Sound
Crutchfield customer from Columbia, MO on 6/28/2020
Arrived on time, set up was fairly easy. Picture is excellent! I am disappointed with the sound set up. My older Sony allowed me to run a line from the headphone jack to my nearly ancient Sony surround sound system where I could at least have 2.1 sound at the same time as using the TV speakers. I am not able to with this TV. It is one or the other. Maybe I should have researched more before my purchase. Overall though, I'm pleased with Sony's commitment to excellence in other aspects.
Pros: Though a little pricier than others, it is a Sony.
Cons: Sound configuration for my needs.
4 of 4 found this helpful
Great mid-sized tv
Crutchfield customer from Winter Park, FL on 6/28/2020
Beautiful, clear picture, connected easily to internet and it's just the right size for our guest room.
Pros: Clear picture, easy to set up, gets all the apps and streaming services we wanted
Cons: None so far.
0 of 0 found this helpful
Better than expected
Crutchfield customer from Indio, CA on 6/11/2020
I needed a TV by a specific date. None of the locals could meet my expectations. I reached out to Crutchfield and they delivered the Sony TV in two days.
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1 of 1 found this helpful
Sony XBR-43X800H
Crutchfield customer from Fort Worth, TX on 6/9/2020
Excellent picture! I love that the remote can learn my cable box and control it too - one less remote to deal with.
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3 of 3 found this helpful
Sony XBR-43X800H
Crutchfield customer from Columbus, OH on 6/3/2020
tv was nice didn't do the old warm up where the tv flash its logo and then the picture comes on this tv doesn't do that which I think is great I had problems with the sound and my crutchfield tech took care of the problem over the phone and let me say it was something I hooked up incorrectly
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2 of 2 found this helpful
Great web page Chutchfield ??
Crutchfield customer from Washington, DC on 6/3/2020
Great TV . Only a Sony
Pros: Crutchfield !!!
Cons: None
2 of 2 found this helpful
Great picture
Crutchfield customer from Selbyville, DE on 6/2/2020
TV arrived at our door within 24 hours of placing the order with Crutchfield. Very easy to set up and the picture quality is outstanding. Always purchased Samsung televisions but now may switch over to Sony!
Pros: Easy set up Great picture quality
Cons: None
4 of 4 found this helpful
Sony XBR-43X800H
Crutchfield customer from Miami, FL on 5/31/2020
Excellent seller and excellent TV Thanks
Pros: N/a
Cons: n/a
2 of 2 found this helpful
Sony XBR-43X800H
Crutchfield customer from Royal Oaks, CA on 5/30/2020
Awesome picture. Mounting it to my old wall bracket proved to be challenging as there are no M6 screws provides so a quick trip to ACE was needed but I'm so happy with the picture that I'm willing to overlook the $2 worth of screws.
Pros: Easy set up. Beautiful picture.
Cons: No screws for the 4 mounting holes.
3 of 3 found this helpful
Great Sony TV
Crutchfield customer from Falls Church, VA on 5/23/2020
Excellent picture. Easy setup. Easy to use smart features. Good value.
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5 of 5 found this helpful
Sony XBR-43X800H
Crutchfield customer from Red Bud, IL on 4/30/2020
Picture quality is amazing! Far exceeds what I was expecting.
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Cons: None that I've found.
7 of 7 found this helpful
Very nice
Sharon from Buffalo, NY on 4/21/2020
I've switched from Samsung after many years to this Sony TV. The set up was easy - just follow the prompts - without any adjustments to the preset settings which were very good to my viewing taste. I also like the voice command feature of the remote and all the app features that are available.
Pros: Great picture settings right out of the box. Voice command works efficiently. The android phone compatibility with the set up was confusing.
Cons: Having to switch HDMI settings when I don't understand the reason for it other than switching from streaming. I'll get the hand of it I'm sure. Having to face the remote exactly to tv
3 of 3 found this helpful
Sony XBR-43X800H
Crutchfield customer from Stephenson, VA on 4/14/2020
I am pleased with purchase. This is a second TV in what we call sitting room off master bedroom. We stream content from Acorn and Netflix. Lots of older stuff that is not high def but we get good quality picture. Set up was easy. Lots of features but we were using Roku and kept it with new set. Will probably experiment with other features at some point. Easy to set up. Perfect size for it's home on an antique dresser. Have been off and on customer with Crutchfield for several years. Product inventory and service are first rate. Love my new Sony.
Pros: Ease of set up. Picture quality for price. Crutchfield support
Cons: None
9 of 9 found this helpful
Sony XBR-43X800H
Crutchfield customer from Jenkintown, PA on 4/9/2020
2 of 7 found this helpful