Chat
Contact us
Close contact box
Connect ID #
139 271 965 3
Connect ID #
139 271 965 3
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

All of our representatives are
currently chatting with other customers.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to

Your Advisor,

More about me
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.

Customer Reviews

Sony KD-50X85J

50" X85J Smart LED 4K UHD TV with HDR (2021)

MFR # KD50X85J

Sony KD-50X85J

Sony KD-50X85J

50" X85J Smart LED 4K UHD TV with HDR (2021)

MFR # KD50X85J

3 reviews
View this product

Go big and go Sony!

Crutchfield customer from Red Bluff, CA on 7/14/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is my first Sony smart TV! I have to say it's amazing with what it can do! The picture quality of this Sony is light years above my old TV! The ability to access so many different apps and channels is amazing! The price was right and as always the Crutchfield response time in shipping was right on! I had it setup in about 30-45 minutes out of the box and on the wall. Well done Sony and Crutchfield!

Pros: Best picture and fast shipping

Cons: Takes a little learning if you haven't had a smart TV before

Crutchfield response on

0 of 0 found this helpful

Sony KD-50X85J

Crutchfield customer from Andrews, TX on 7/1/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

I think it is a great tv. Still learning how to use all the features but so far so good

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

A good purchase from a good brand and good company.

Crutchfield customer from New York, NY on 7/1/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

The picture and color are bright, vibrant, and vivid. It's easy to get a hang with this TV as it guides you thru every steps to set up. Remote is big but easy to use. Please make sure to pair the TV with a good quality HDMI 2.1 cable, otherwise, you cannot experience the full advantage of the shape image of this 4K TV. I would suggest to have the TV pair with a speaker or sound bar but it is expected to be lackluster since the TV is quite slim. But most of all, I want to comment on the great customer service of Crutchfield, the TV was out of stock for a long time, I was purchasing it as a Father's Day gift, and the expected ship date kept changing way behind it, but to my surprise, the TV was shipped and delivered one day after Father's Day, which is two weeks ahead of the lasted expected in stock date. I appreciate how you treat your customer, all the representatives I have chat with are nice and professional.

Pros:

Cons:

Crutchfield response on
Customer review photo

0 of 0 found this helpful

TOP