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Customer Reviews

Sony MASTER Series XR-55A90J

55" A90J Smart OLED 4K UHD TV with HDR

MFR # XR55A90J

Sony MASTER Series XR-55A90J

Sony MASTER Series XR-55A90J

55" A90J Smart OLED 4K UHD TV with HDR

MFR # XR55A90J

44 reviews
View this product

Sony MASTER Series XR-55A90J

Apolo from Melbourne Beach, FL on 3/19/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent TV. Sales man was very helpful

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

El mejor Tv

Dennis from Toa Baja, PR on 3/15/2023

Verified customer (What's this?)
Verified employee review (What's this?)

Tenía un Samsung Q7 qled y jamas pense que este sony oled iba a ser tanta diferencia y de verdad que es mil veces mejor, en los colores y los negros, vi guardians of galaxy vol.2 waooooo, es una experiencia a otro nivel, las escenas de accion no se distorcionan la imagen los colores son impresionantes, excelente para PS5 tambien, super recomendado.

Pros: Colores, velocidad de imagen, negros, excelente para PS5

Cons: Ninguno

Crutchfield response on

0 of 0 found this helpful

New tv

Norman from San Francisco, CA on 3/14/2023

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Great picture

Pros:

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Crutchfield response on

0 of 0 found this helpful

Incredibly image quality & easy set up

Jeff from Fairbanks, AK on 1/26/2023

Verified customer (What's this?)
Verified employee review (What's this?)

I narrowed my choice down to the Sony 55A90J and the LG 55C2PUA. I think they both have incredible picture quality and I think I'd have been more than happy with either in terms of that metric . The LG was a little less expensive. I think the Sony has a higher build quality. This TV is part of a HT system and for now at least, I intend to pass the audio through eARC to my AVR. The Sony is capable of handling DTS audio signals, the LG is not. I suspect that is splitting hairs a little bit, but I think that's where we're in the TV market right now. I read a lot of professional reviews and did some hand-wringing about how concerned I should be about the brightness level being *enough*. I think that is more hair-splitting. Unless you are continuously watching two different TV's side-by-side I just don't think that is really noticeable. At least it's not to me. Set-up was very easy. No references needed. I fumbled around a little at first. But within 30-40 minutes was watching TV, with audio through my HT system and CEC control working flawlessly.

Pros: Pretty amazing image quality Dolby Vision Dolby & DTS audio Great build quality Nice remote

Cons: Slightly more expensive than comparable LG and Samsung

Crutchfield response on

3 of 3 found this helpful

Sony MASTER Series XR-55A90J

Doug from New Franklin, OH on 12/15/2022

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Incredible picture! Sony is a step above.

Pros: Picture, sound, smooth and quick response apps. Easy set up.

Cons: None

Crutchfield response on

2 of 2 found this helpful

Sony MASTER Series XR-55A90J

William from Vadnais Heights, MN on 12/11/2022

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Excellent TV. Setup seemed daunting at first but went smoothly. No need to contact Crutchfield for assistance. Only regret is I wish I had room for a larger screen.

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2 of 2 found this helpful

Sony MASTER Series XR-55A90J

Kurtis from Vincennes, IN on 12/5/2022

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Great pitcher, sound is good but need more base

Pros:

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Crutchfield response on

0 of 1 found this helpful

Sony MASTER Series XR-55A90J

Joe from Clintonville, WI on 12/2/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Fabulous picture, great customer service, my representative listened to my needs and delivered!

Pros: It's a Sony

Cons: None

Crutchfield response on

4 of 4 found this helpful

Great picture and remote but....

James from Thomasville, NC on 11/29/2022

Verified customer (What's this?)
Verified employee review (What's this?)

The picture on this tv is fantastic as online reviews state. The other feature that was a have to have was a full 0 through 9 number pad on the remote. I'm not about to wade through 20 channels when I want to go from 26.3 to 2.1 one by one by one because the remote only has channel up and down buttons. Cutting corners like that on a $1000+ tv and many manufacturers do (including Sony) is inexcusable. So those are the pluses for this tv. There are 2 major problems. 1 is Google - you have to go in and individually turn off 60 or 70 data sharing permissions. Google has NO right whatsoever to know anything about what I watch. I've done that, and this tv will not be on the internet just to be safe. The other major problem falls into the category of "Hey, look what we can get tech to do!!" even though it is a bad idea. If I put a music CD in the Sony DVD player and hit play the Sony TV turns on. WHAT???? If I want the tv on **I** will turn the tv on. Likewise if I am done and want to watch tv I stop the DVD player and expect the TV to remain on. But the tv then turns off too. Now I've got to turn the tv back on. That's beyond stupid. Why in the world do they think I want the TV on to listen to a CD? Just because tech can do something does not mean it's the right thing to do. If this is Sony's idea of a good idea I'm done with them.

Pros: Picture, remote

Cons: Google, turns itself on or off when I do not want it to

Crutchfield response on

6 of 13 found this helpful

Great TV, Great Price, Crutchfield Win

Neil from Cortland, OH on 11/23/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Crutchfield's review of this TV was right on the money. The extra mile they go to educate a buyer on the products, help them understand selection options, and maintain a competitive price point keeps me coming back to them for my bigger purchases. You will not go wrong with this as your TV.

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Crutchfield response on

6 of 6 found this helpful

Great company

Alice from Scituate, MA on 11/4/2022

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The best customer service I've received in a very long time. Delivered on the time frame promised. So far, love the TV.

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Crutchfield response on

4 of 4 found this helpful

Nice!!!

Jarvis from Fayetteville, NC on 10/24/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I ordered my product online. The process was relatively painless. The two day shipping was great. I love the fact that Crutchfield has videos on the website of the product that I'm about to buy.

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Crutchfield response on

2 of 2 found this helpful

Sony MASTER Series XR-55A90J

Steve from Eugene, OR on 10/24/2022

Verified customer (What's this?)
Verified employee review (What's this?)

This TV is expensive, but it looks good, has a fantastic picture, and includes many display options. WiFi connectivity is very good. The remote is excellent, and works with peripherals. The 'center speaker' works very well, and is a cool enhancement feature. The only reason for 4 stars (besides $$$) is the lack of detail in the manual supplied, and the Sony online link to a manual pdf is broken. Overall, very pleased with this addition to our living room.

Pros: Image quality Connectivity Display Options Center speaker Remote Light Weight

Cons: Price Documentation

Crutchfield response on

4 of 4 found this helpful

Sony Delivered

Richard from Bolivar, OH on 10/18/2022

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Verified employee review (What's this?)

This smart TV from Sony checks all the boxes. Crutchfield reduced the price, and I pounced. It really shines with 4k programming, and the technology is tremendous. So happy I pulled the trigger, and bought it!

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Crutchfield response on

5 of 5 found this helpful

Sony MASTER Series XR-55A90J

Christopher from Bolton, MA on 9/23/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Perfect

Pros: Everything

Cons: Nothing

Crutchfield response on

0 of 3 found this helpful

Satisfied Buyer

William from Hilo, HI on 9/12/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Although I have not had a chance to view anything on DVD yet, the picture and sound are as expected for what I've been watching. Two things that I was concerned about before I made my purchase - first, that the TV speaker would shut down when I used my external speakers (like my Samsung); and second, that there were only 2 HDMI ports - not enough for what I want to connect. The first concern is not a problem because the TV speaker remains on when connected to other speakers (can be turned off using mute switch). The second concern was answered when I got the TV and found that there actually are 4 HDMI ports, contrary to what was said in the online setup guide (I only use 3). I thus returned the HDMI switch that I ordered to accommodate my need.

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Crutchfield response on

4 of 4 found this helpful

DO NOT BUY

William from Bel Air, MD on 7/14/2022

Verified customer (What's this?)
Verified employee review (What's this?)

DO NOT BUY THIS TV !!! Turns on by itself at any time , night or day. Spoke to Crutchfield and Sony CS and neither plans to do anything about this issue. Will NEVER buy another Sony product. Very unhappy about this issue!!!

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Crutchfield response on

11 of 33 found this helpful

Great TV

Richard from Marlton, NJ on 6/30/2022

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Verified employee review (What's this?)

Beautiful picture and relatively easy to set up

Pros:

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Crutchfield response on

2 of 2 found this helpful

outstanding

Ronald from Danville, CA on 5/23/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Outstanding TV. We put it in our bedroom to replace an old Pioneer plasma. It has remarkable clarity. We coupled it with a Knox soundbar and a Roku streaming device. Life is good.

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Crutchfield response on

3 of 3 found this helpful

A90J - Fantastic Picture - Just a delight

James from Amston, CT on 5/19/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Couldn't be happier with my choice. Just wanted a no fuss reliable out of the box quality UHD picture and A90J hit the bullseye.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Sony MASTER Series XR-55A90J

Ric from Bradenton, FL on 5/5/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Good picture and excellent remote . Picture quality is inferior to my new LG tv but the remote is superior.

Pros:

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Crutchfield response on

0 of 2 found this helpful

Very excellent amazing picture

Thomas from Houston, TX on 4/25/2022

Verified customer (What's this?)
Verified employee review (What's this?)

I'll never go back to LED or 1080i again. The picture is so realistic, you can see every whisker on a cat, every pore on an actress. The nature scenes make you feel like you are there

Pros: Easy to set up. Amazing picture

Cons: Expensive. Does not come with practical table stand

Crutchfield response on

5 of 5 found this helpful

SonyXR-55A90J

Connie from Queensbury, NY on 3/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Picture is super fantastic with settings for all light conditions. I run sound thru a receiver so can't speak to that aspect. I would recommend and purchase again

Pros: Stand was easy to attach and very solid

Cons:

Crutchfield response on

3 of 3 found this helpful

Sony MASTER Series XR-55A90J

Charles from Mount Laurel, NJ on 3/1/2022

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Verified employee review (What's this?)

Great TV. Great sound, don't even need a sound bar.

Pros:

Cons:

Crutchfield response on

4 of 6 found this helpful

bluetooth

George from Newbury Park, CA on 2/16/2022

Verified customer (What's this?)
Verified employee review (What's this?)

bluetooth cuts out other options

Pros: picture

Cons: bluetooth airplay doesn't seem to work very well

Crutchfield response on

2 of 7 found this helpful

Sony MASTER Series XR-55A90J

Martin from Westwood, MA on 2/13/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Outstanding picture but will probably need a soundbar to improve the sounds which is OK but not up to the exceptional standard of the picture.

Pros:

Cons:

Crutchfield response on

4 of 6 found this helpful

Sony MASTER Series XR-55A90J

Lyle from Georgetown, TN on 2/3/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Excellent picture. Fairly easy set up and great assistance from Crutchfield staff.

Pros: Picture quality and various interfaces.

Cons: Can't even think of any drawbacks.

Crutchfield response on

2 of 2 found this helpful

Good to Go

Steven from Bothell, WA on 1/22/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Terrific television. I have never seen a TV that exposes bad video and rewards good video as much as this one. If the source is solid, the picture is stunning. If it's so-so, this TV helps but won't work a miracle. The sound is very good. Not as good as a separate speaker system, but very good for a TV. Expensive? Sure. But if you have the content to put up, the experience is stupendous. Easy to set up out of the box and Google TV is a nice OS.

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Crutchfield response on

3 of 3 found this helpful

Excellent TV. Horrible Customer Service

Steven from Northvale, NJ on 1/14/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Amazing TV! Picture quality is phenomenal, this replaces an older Sony XBR LED and I have no viewing issues at all setting up this OLED set in a bright room with lots of natural sunlight. Colors are vibrant, extremely wide viewing angles and minimum glare. After the rave reviews on the acoustics, I would still recommend a sound bar for better dialog. My only criticism is with Crutchfield. They failed to honor their price match guaranty. After purchasing the tv through Crutchfield, a competitor that was listed on their approved list of retailers had the identical set on sale. When I contacted Crutchfield, customer service was horrendous. They told me they could not match the lower price because it was a sale price and not their regular price. Does that make any sense at all? I was given the option to return the set for a refund, but in order for this to happen, I would have to repack the tv in its original packaging and lug it to a courier for shipment and hope it gets back to Crutchfield unscathed. Bottom Line: Excellent TV. Horrible Customer Service.

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Crutchfield response on 1/18/2022
Hi Steven. I'm sorry we weren't able to match the specific offer at the other retailer! After doing some quick research, we now offer the TV at a similar lower cost within 60 days of your purchase. I've asked one of our Customer Support team to go ahead and process a refund for you accordingly. They will reach out to you with the details. Let us know if there's anything else we can do to help!

21 of 22 found this helpful

A marvel of engineering! And that's an understatement

Crutchfield customer from Nutley, NJ on 1/13/2022

Verified customer (What's this?)
Verified employee review (What's this?)

Absolutely the best picture my and my wife have ever seen. Even the TV's speakers sound good without any external speaker connections.

Pros: This TVs can do anything!

Cons: No cons

Crutchfield response on

1 of 1 found this helpful

Sony MASTER Series XR-55A90J

Chuck from Ellenwood, GA on 1/10/2022

Verified customer (What's this?)
Verified employee review (What's this?)

DARNED IF I KNOW, WAITING ON A SPEAKER BACK ORDER BEFORE INSTALLATION

Pros:

Cons:

Crutchfield response on

0 of 7 found this helpful

GREAT TV !

Crutchfield customer from Greensboro, NC on 12/27/2021

Verified customer (What's this?)
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Fantastic TV! Good picture out of the box, required some tweaking to get best possible picture from all sources (including low resolution cable channels and older TV shows and movies) . Widest color range and clearest picture of any TV I have ever owned. One of the best OLED - or any technology - TVs on the market today. Easy to set up, intuitive AI interface . Highly recommended .

Pros: Superior clearness, contrast, color shades, VERY good with older /lower resolution content

Cons: Fragile screen, requires some tweaking to get brightest and best picture

Crutchfield response on

4 of 4 found this helpful

Sony MASTER Series XR-55A90J

Crutchfield customer from Brenham, TX on 12/19/2021

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Beautiful TV. We always save up to buy Sony & it's worth every penny. Along with excellent customer service from Crutchfield it's perfect !!

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Crutchfield response on

1 of 1 found this helpful

Sony MASTER Series XR-55A90J

Crutchfield customer from Carroll, OH on 10/31/2021

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I like the sound being projected forward since the TV is in a cabinet. The picture is very good. However, on very white large objects (like a ball player's uniform) it looks like there maybe some ghosting but I don't know if it is the TV or the camera that the broadcaster is using or the cable TV provider signal. I don't see this with smaller objects. If I watch an animated movie I do not see it. I am pleased with this purchase. I love Crutchfield's technical support, as well as my sales rep's (Daisy) commitment to pursuing answers for my many questions. Approximately 9 years ago I purchased a Marantz SR7005 receiver from Crutchfield so they were able to look at that purchase and tie it into answering questions on TV setup and performance.

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Crutchfield response on

4 of 4 found this helpful

Impressive TV and Crutchfield Service

Crutchfield customer from Oceanside, NY on 9/26/2021

Verified customer (What's this?)
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First let me say that I was a little nervous about having this shipped to me instead of buying it locally. I put my trust in Crutchfield and its terms and conditions. It shipped without any issues. Shortly after receiving it, the price had dropped, but Crutchfield had my back and reimbursed me the difference immediately that I had paid. As for the TV, it is impressive. This is replacing another Sony HDTV 1080p Bravia system from 2006. It is a huge difference between the two. I use and prefer Apple TV, so I don't use the built in Google TV even though it is enabled on the TV. The sound is very impressive. I had been using Digital Dolby surround system setup with a receiver, which I was still able to use with this TV, but whereas I had been using it whenever I had used my old set, now most of the time I use the built in sound system as it is good enough for most applications. The OLED screen is beautiful and the colors are on point. I would definitely recommend this others.

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Crutchfield response on

5 of 5 found this helpful

Sony MASTER Series XR-55A90J

Crutchfield customer from Aiken, SC on 8/26/2021

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So far so good! Easy setup. Great picture. Using binding posts for AVR center speaker, jury's still out on that.

Pros:

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Crutchfield response on

1 of 3 found this helpful

Worth It!

Crutchfield customer from Renton, WA on 7/24/2021

Verified customer (What's this?)
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Finally had to replace my 18 year old Pioneer plasma tv. This Sony A90J is incredible in both picture and sound. It comes at a premium price but I have no regrets. Also need to say Crutchfield did an outstanding job getting this to me in only two days.

Pros: Picture detail, colors, blacks Sound is excellent for a flat screen

Cons: Nine at all

Crutchfield response on

7 of 7 found this helpful

Sony MASTER Series XR-55A90J

Crutchfield customer from Valley Stream, NY on 6/20/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Not much to say except this is the finest television I've ever owned: very bright, vibrant colors. Highly recommend it.

Pros: Bright, vibrant colors

Cons: None

Crutchfield response on

8 of 8 found this helpful

Sony MASTER Series XR-55A90J

Crutchfield customer from Seattle, WA on 6/4/2021

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Amazing!

Pros:

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Crutchfield response on

3 of 5 found this helpful

Incredible TV

Jason from SALINAS, CA on 5/6/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I've had this for a week now and it's an awesome television. I'm new to OLEDs, it's my first one and I'm truly impressed with the picture quality. I upgraded from a Sony Bravia X900E, which was also a great television too, but wanted the latest and greatest for the PS5 and XSX. Sound quality/speakers are far better than my X900E, as they should be considering the price for the A90J. Was using a soundbar (Sony HT-NT5) previously but one is not needed for the A90J for me. I like the Google TV UI so far, I'm still getting used to it though. Not too different than Android TV, just a lot more recommendations it shows you, and not too much else that's different. I use about 5 different apps total so it's not crazy at all for me to navigate. FYI you get 10 digital movie credits and a two year subscription included with the purchase of this TV through an app called Bravia Core. I thought that was a nice bonus, I didn't know that before purchasing so it was a surprise to me. I love the remote. It's backlit, comfortable to hold and button placement is perfect. Made me put away my harmony remote for good. I only have gaming consoles and an antenna hooked up to this TV, all of which work fine.

Pros: Fantastic picture Great sound quality Beautiful design

Cons: Initial Setup was a bit buggy (XSX had some weird issues during setup but has been perfectly fine since, ymmv) Apple AirPlay and HomeKit extremely buggy to set up (Fix for me: Had to "Agree all" to Sony's privacy policy during initial setup, also enabled Samba TV [these two things I did not do previously] and restart the TV and AirPlay and HomeKit worked straightaway after that)

Crutchfield response on

19 of 19 found this helpful

Great TV for Movies & Playstation 5

Mario from NEW YORK, NY on 4/19/2021

Verified customer (What's this?)
Verified employee review (What's this?)

I want to thank Amy at Crutchfield for the help in getting my Sony XR 55 -A90J. I am loving this TV ... the Picture is great .. and when you hook up a PlayStation 5 ... WOW ... I loving gaming on this TV .. playing Call of Duty @ 120fps and when VRR comes out it's going to be even better.... Movie's look beautiful... ... ...

Pros: Easy set up Deep Black, great color on HDR or SDR Great sound Works great with PS5 or XBOX X Easy to use HDMI 2.1

Cons: No VRR yet but coming in update

Crutchfield response on

11 of 12 found this helpful

Perfection

Crutchfield customer from Springville, UT on 4/7/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Best of the Best. My friend is a fanatic when it comes to Oled TV's. He couldn't believe the brightness it is able to deliver with some movies clips we watched. Also the lack of vertical banding in greyscale testing which he compares to his LG Oled TV. Basically made him want one too. I have a Sony 4k LED LCD TV (model 900E). I wanted an Oled for that ultra fine detail in the picture, that you cannot get with and LED LCD.

Pros: Picture quality vs LCD panels. The brightness.

Cons: I could say price like most will complain about. Let's be real, you get what you pay for.

Crutchfield response on

21 of 21 found this helpful

Wow!!

Crutchfield customer from Saint Paul, MN on 4/7/2021

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Pre ordered this amazing Sony TV. Wow, what a luscious picture! Worth the price for the best. Replaced an older Panasonic plasma set.

Pros: Simply the best picture and the sound is very good.

Cons: Nothing to report so far.

Crutchfield response on

14 of 15 found this helpful

Great tv .

Crutchfield customer from Oklahoma City, OK on 4/7/2021

Verified customer (What's this?)
Verified employee review (What's this?)

Great tv . First oled tv . It's a learning experience. Great sound for a tv . Great picture. The self dimming is cool. The station logos almost disappeared with the self dimming.

Pros: Great picture. Great sound . Good apps .

Cons: Voice google , have to repeat .

Crutchfield response on
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15 of 16 found this helpful

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