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Customer Reviews

Discontinued item

Sony WH-CH710N

Over-ear Bluetooth® wireless noise-canceling headphones

MFR # WHCH710N/B

Sony WH-CH710N

Sony WH-CH710N

Over-ear Bluetooth® wireless noise-canceling headphones

MFR # WHCH710N/B

69 reviews
View this product

Worries great

Adam from Magnolia, TX on 3/19/2023

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Verified employee review (What's this?)

Fits well and sounds great. The noise cancellation works really well and at a really good price.

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0 of 0 found this helpful

Sony WH-CH710N

Craig from Chestertown, MD on 3/7/2023

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I wear hearing aids so I red to put the head phones on just right not to have feed back. But other wise they are fine for helping me adjust the sound for tv.

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0 of 0 found this helpful

Impressed for the price

Anne from Wisconsin on 1/15/2023

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Verified employee review (What's this?)

Finally got myself a decent pair wireless headphones! For the price I am pretty impressed with these so far. Very comfortable and crisp clean sound. I did make some custom bass adjustments on my phone equalizer...helped the low end quite a bit. Was not looking to drop $500 and these do the job well enough for me. Range is excellent- I can hear these anywhere in my 2-story house. Still getting used to the controls...have not tried to pair with my Smart TV yet. Pretty happy overall- I can jam to Spotify all I want and not annoy the rest of my family and no more cord!

Pros: Great sound- great range- comfortable

Cons:

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0 of 0 found this helpful

Sony WH-CH710N

Arthur Josep from Port Townsend, WA on 1/2/2023

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I found these to be very comfortable. Noise-canceling is very effective in quiet environments. Controls are reasonably easy to use. The sound is pleasant, if not impressive. No regrets. It doesn't come with a case, so plan accordingly.

Pros: Strong noise-canceling Flawless Bluetooth Pleasing sound

Cons: No case

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0 of 0 found this helpful

Great Headphones

Mike from Ellijay, GA on 9/13/2022

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excellent at drowning out background noise comfortable fit around ears

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0 of 0 found this helpful

Sony WH-CH710N

Asdrubal Dom from Caguas, PR on 9/12/2022

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Excellent product

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1 of 1 found this helpful

Sony WH-CH710N

Guest from Minneapolis, MN on 8/18/2022

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Sound is very great for the cost I like bass and highs and use the EQ on my phone to dial them in, and really am impressed with the sound of these they have the sony drivers which come in the pro headsets and sound great. I had a pair of sony wh 1000xm2 and my ears would sweat. These do not seem to have that issue. The noise canceling is nowhere near as good as the xm2 is the one flaw these have. As far as I'm concerned these are a much better buy lighter and am glad I bought them.

Pros: Sony drivers great sound Light Affordable Not too hot

Cons: Noise canceling is ok not stellar Not heavy duty will be careful with them

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1 of 1 found this helpful

Sony WH-CH710N

Alan from Avondale Est, GA on 7/26/2022

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Comfortable, great sound and reasonable price.

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0 of 0 found this helpful

Great Value and Sound

Richard from Kannapolis, NC on 6/6/2022

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A very good preforming headphone in the price range. Very comfortable, good bass but midrange is a little weak. I am also very pleased on much outside noise is muffled even without using the noise canceling.

Pros: Comfort, bass, battery life, noise canceling

Cons: Midrange a little weak

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1 of 1 found this helpful

Sony WH-CH710N

Rick from Stevensville, MT on 4/14/2022

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They sound very good. The only problem I have is they won't hook up to my TV after I hooked up to my computer. They did hook to TV one time, before I paired to computer.

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2 of 3 found this helpful

Sony WH-CH710N

Miguel from Carolina, PR on 4/4/2022

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Excellent I liked it much more than I expected. good audio, I arrive before the established by Co. and the mail.

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1 of 2 found this helpful

Surprised

Jon from Le Sueur, MN on 3/13/2022

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I was skeptical of performance at this price point but, these do not disappoint. Great battery life, very good noise cancellation and the sound quality is the most surprising. They were a good find.

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4 of 5 found this helpful

Sony WH-CH710N

Steve from Los Gatos, CA on 2/23/2022

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They are very comfortable, lightweight and sound quality is clear. They are easy to connect to stereo receiver.

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3 of 4 found this helpful

Sony WH-CH710N

Richard from Lynn, MA on 2/20/2022

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Very comfortable, great sound

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1 of 1 found this helpful

Sony WH-CH710N

Sean from Pittsburgh, PA on 2/17/2022

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Light but powerful

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Crutchfield response on

2 of 2 found this helpful

Exactly as advertised

Chukwuemeka from Brighton, MA on 2/14/2022

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Verified employee review (What's this?)

First pair of over the ear headphones and I am pleased so far. Got it to listen to music in bed without disturbing my partner's sleep. I can play my music loud and she doesn't hear it. The noise cancelling is also a great feature as it cancels out the sound of the AC vents.

Pros: Nice bass, sound is contained nicely, intuitive controls.

Cons: The control buttons could be placed better. Currently use my thumbs to operate them, but if they were on the side or on the front face they'd be easier to operate with other fingers.

Crutchfield response on

5 of 6 found this helpful

Sony WH-CH710N

Crutchfield customer from Concord, MA on 1/1/2022

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I bought these head phones for my grandson after consulting with Dante, the Crutchfield representative. My grandson reports that they are perfect.

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0 of 2 found this helpful

Sony WH-CH710N

Crutchfield customer from Farmingtn Hls, MI on 12/13/2021

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I've only had my headphones for a couple of weeks but really like them so far.

Pros: easy to pair with bluetooth sources, light-weight and very comfortable, good sound, good noise cancellation, long lasting battery

Cons: volume control buttons are a little small, will just take some time to get used to

Crutchfield response on

6 of 7 found this helpful

Sony WH-CH710N

Crutchfield customer from Lakeside, CA on 12/5/2021

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Comfortable. Easy to operate. Sounds good too.

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Crutchfield response on

3 of 4 found this helpful

Sony WH-CH710N

Crutchfield customer from Athens, GA on 12/1/2021

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Pairing my phone was a little difficult but the available tech service was great. Turns out the two devices should be almost touching to pair up. I named my headphones the "Titanic" so they would sync but it didn't work. Yea for Crutchfield's tech service. The headphones have been great. Excellent sound, Easy to use after a little practice and definate noise cancelling ability.

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7 of 7 found this helpful

Sony WH-CH710N

Crutchfield customer from Gloucester, MA on 11/4/2021

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I got these for my niece to replace a pair of JBL T450BT that had broken at one of the hinges. She absolutely loves them. They're very comfortable and stay put when she's wearing them, the noise cancelling and ambient sound modes, and the battery life is excellent. I even tried them on one day and was surprised at how nice they are. Pros The "Voice Guidance" feature is really neat. Cons She's afraid to wear them to bed, because they might break while she's sleeping.

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Crutchfield response on

2 of 5 found this helpful

ANC not so great.

justin from ROTTERDAM, NY on 10/14/2021

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Verified employee review (What's this?)

To be honest, these headphones were kind of a disappointment. They sound ok, but not great, the bass is so so and the higher frequencies really struggle to cut through. Maybe these are better for lengthy phone conversations because the mids are very pronounced although I haven't tested them on a phone call. I am going to return these and continue on my quest to find a good pair of ANC headphones that work as well as they cost.

Pros: Fits good. Stays put on your head. These will allow you to use noise cancelling feature when 3.5mm cord is plugged in.

Cons: Sound is pretty terrible. Noise cancelling feature is almost nonexistent. Ear pads are cheaply made and not very good at conforming tot the users head. I expected better from Sony.

Crutchfield response on 10/18/2021
Justin contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days

10 of 12 found this helpful

Sony WH-CH710N

Crutchfield customer from Waltham, MA on 7/16/2021

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When I was searching for a new set of headphones I wasn't necessarily looking for Sony. After discussing my needs with the advisor, he steered me towards the Sony 710N's. I am not disappointed! They perform exactly how they are claimed to. There is very little to no outside noises or sounds thanks to the noise cancelling features. But for me more importantly, the quality of music is spot on. Very clean, crisp, and clear, with plenty of lower bass and brilliant highs. The comfort level is pretty high as well. I usually find myself wearing them for two+ hours with no discomfort. I've used the cord and thru Bluetooth, and have not been disappointed.

Pros: Comfort, great sound

Cons: None as of yet

Crutchfield response on

7 of 10 found this helpful

Sony WH-CH710N

Crutchfield customer from Spring Lake, NJ on 7/14/2021

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Okay for the price but I ret'd and purchased the Bose QC 35ii - well worth the upgrade.

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Crutchfield response on

4 of 6 found this helpful

Below par for Sony

Keith from GRAND JUNCTION, CO on 6/27/2021

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Verified employee review (What's this?)

The electronics are quite reliable, and the connection on bluetooth is good. The noise cancellation works fairly well, but like all noise cancelling headphones I use it feels like it adds pressure on my ears. The battery life is very good, and instead of powering it down when I take it off during the day, I just take it off and stick it on my desk, and it still has a 70% charge after a day's use. This does not have the angled drivers of prior Sony headphones I've used, so it loses a bit in comfort there, but it's better than the average headphones I've used on that front as far as not rubbing on the cartilage of my ears. The headband is flimsy, and the build quality feels much worse than prior Sony headphones. I've already broken the plastic guides on both sides of the headband under the metal part just by wearing them for 4 months. It's annoying that it does not remember the last setting of the noise cancellation when it starts up.

Pros: Good electronics Good signal quality Great battery life Noise cancelling

Cons: Flimsy Less comfortable than prior Sony attempts Headband started breaking in 4 months Doesn't remember noise cancelling settings

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9 of 9 found this helpful

Sony WH-CH710N

Crutchfield customer from Chicago, IL on 6/1/2021

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This headphone is just not as capable as the Sennheiser Momentum...though a big price differential. It is more comfortable than the fit of the Sennheiser however. Sound is only acceptable. I actually bought this one as a second to keep in my car for road trips. Nothing like forgetting your headphones and cables in the room! Had I to do it over again...I would have gone for Bose as a back up. I am small...so the fit is important as most headphone sets are overwhelming for me.

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Crutchfield response on

4 of 4 found this helpful

Comfortable, BUT . . .

Crutchfield customer from Bayside, NY on 5/30/2021

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I am keeping these headphones because they are light weight and fit comfortably for long listening or streaming sessions, and the price at Crutchfield. I was disappointed by the sound quality, particularly on bluetooth. They are better on a wire, which, by the way, is the thinnest cable I've seen on quality cans. The sound is closed in as opposed to spacious. I find the mid range almost muddy. My Sennheiser 4.4BT, which are seriously cheaper than the regular price of these Sonys offer a higher quality sound.

Pros: Light weight, comfort, playing time, price.

Cons: Sound quality, cheap cable.

Crutchfield response on

5 of 6 found this helpful

Meets My Needs

Crutchfield customer from Canon City, CO on 5/29/2021

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I am sure there are better units out there, but this is my first pair of noise- cancelling headphones and I am impressed, especially for the price. If there is one thing I wish it had, it would be a tone control or equalizer; perhaps that is a feature of more expensive headphones. All in all, though, a great value!!

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Crutchfield response on

4 of 6 found this helpful

Sony WH-CH710N

Crutchfield customer from Westport, CT on 5/22/2021

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Worth the money.

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Crutchfield response on

1 of 3 found this helpful

Sony WH-CH710N

Crutchfield customer from Trenton, NJ on 5/21/2021

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Long battery style works

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Crutchfield response on

2 of 3 found this helpful

I think I like it

Crutchfield customer from Palmyra, VA on 5/21/2021

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The sound quality is quite good and I think i will enjoy having this to use indoors. I did try using this while mowing. It stayed on and was quite comfortable. I am not sure how much ear protection it provided but it was nice being able to use my phone and bluetooth.

Pros: quality of sound comfort

Cons: unclear if provides ear protection from noise or if it just provides music

Crutchfield response on

2 of 3 found this helpful

Fits Well for my hat size 7 3/4

Crutchfield customer from Oradell, NJ on 5/20/2021

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Simple to use yet highly effective.

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0 of 0 found this helpful

Sony WH-CH710N

Crutchfield customer from Oak Grove, MN on 5/20/2021

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Pretty good, noise canceling is not the best.

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0 of 1 found this helpful

Good Headphones

Crutchfield customer from Crossville, TN on 5/20/2021

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Light and comfortable on the ears. The sound is adequate for my use: quiet listening while reading. A good buy at this price.

Pros: Light Comfortable Good Sound Inexpensive

Cons: None that I can find

Crutchfield response on

2 of 2 found this helpful

Everything you want for a great price

Crutchfield customer from Ladera Ranch, CA on 5/19/2021

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What a deal! These headphones do everything they are supposed to do and they do them well. They are extremely comfortable, the sound is crystal clear and the controls are logically placed. This is one of the smartest purchases I made this year.

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Crutchfield response on

1 of 2 found this helpful

Sony WH-CH710N

Crutchfield customer from Weatherford, TX on 4/16/2021

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The noise cancelling is great when I use them on the tractor, but they make my ears hot.

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2 of 3 found this helpful

Sony WH-CH710N

Crutchfield customer from Madison, WI on 4/15/2021

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Great product. Easy to use.

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Crutchfield response on

1 of 1 found this helpful

Great option value for price

Crutchfield customer from Battle Ground, WA on 4/12/2021

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Comfortable effective noise canceling sound. Rapid paring via Bluetooth. Great for undisturbed TV watching and music.

Pros: Comfort Great sound Easy set up

Cons: Flexibility of earphones require some care.

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3 of 3 found this helpful

Sony WH-CH710N

Crutchfield customer from Broomall, PA on 4/11/2021

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Very happy with my choice. The headphones are versatile because of the line in and Bluetooth options. I am satisfied with my choice.

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Crutchfield response on

1 of 1 found this helpful

Sony WH-CH710N

Crutchfield customer from Charlottesville, VA on 3/27/2021

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Love them

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Crutchfield response on

1 of 1 found this helpful

Sony WH-CH710N

Crutchfield customer from Palos Park, IL on 3/22/2021

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Fantastic cost performance.

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0 of 0 found this helpful

Excellent Quality and Value, look no further.

Crutchfield customer from Hampstead, NC on 3/18/2021

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I am new to the headphone game. These are a dream and have changed my life. We had to move temporarily to an apt and we have a rooster crowing all day and night (yes, night) and I had to have some relief so I could work. These headphones block it all out. I can focus and am so much calmer as a result. I now use these in the AM to wake up and start my day rather than looking at my phone or listening to negative news. They are comfortable, I wear them for hours and I have yet to have to recharge them. I have been using them every day for over a week. The blue tooth connection is very strong, I walk all over the apt and they stay well connected. You can talk on your phone with them on as well. A great gift for hard of hearing folks who need asst hearing the tv. Set up is super easy. Highly recommend. A great value for the $$.

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3 of 3 found this helpful

Sony WH-CH710N

Crutchfield customer from Caguas, PR on 2/25/2021

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Good headphones. The sony app for headphones does not work with them

Pros: Good price,nice sound

Cons: They don't work with the sony app

Crutchfield response on

0 of 0 found this helpful

Sony WH-CH710N

Crutchfield customer from Carthage, NC on 2/21/2021

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These are awesome! just as good as my $300 pair of another unamed brand thats four letters.

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Crutchfield response on

1 of 1 found this helpful

GREAT SOUND But noise cancelling could be better

Jonathan from Saipan, MP on 2/15/2021

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I like the sound these headpones produces. Bass could be better. Though, Amazon Music on MacBook does not have an EQ to mess with. So I cannot truly test the bass response on these. Noise cancelling needs an upgrade though. But for the price it's good for the kiddos to use as well. I have gone through many headphones and these being under $100 is a good buy. When I hold these I don't think I could ever break it. I am happy with my purchase. Only because I am confident I will not break it like those other headphones that break when you take them off your head. Those were definitely the 'What the ... " Moments. lol

Pros: Light weight Exceptional Hard Plastic Quick Bluetooth connect vs Other bluetooth headpones very comfortable.

Cons: Noise Cancelling does something when I turn my head. Which is weird. But only happens when no music is playing through the headphones. No Extra bass button feature. I have an Anker Soundcore headphones. When kids get noisy and I need to be productive I turn on the Noise Cancelling without audio and this helps me to calm down on a noisy day. Really Wish Sony could do the same because using noise cancelling without audio just the feature alone is a PARENTING GAME CHANGER. And I have

Crutchfield response on

0 of 0 found this helpful

Try them, you'll love them

Crutchfield customer from Columbia, SC on 2/13/2021

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I bought these headphones so I could listen to music while I mowed the yard, and they work great! I am very pleased with my purchase. Sound quality is outstanding. I would highly recommend these Sony headphones for their excellent noise cancelling ability.

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Crutchfield response on

5 of 5 found this helpful

Sony WH-CH710N

Crutchfield customer from Marrero, LA on 2/13/2021

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I gave needs a four star rating because of the sound quality material so they need to do better

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Crutchfield response on

0 of 1 found this helpful

Sony WH-CH710N

Crutchfield customer from Boca Raton, FL on 2/8/2021

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Bought these so i could talk on my cell phone handsfree. Paired them and tried them with several different conversation partners. They all complained they could not hear me, so i returned these and will try something different. Confused because the other reviews were quite positive and presumably are truthful, but not one person I spoke with over the phone thought these provided adequate quality sound.

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Crutchfield response on

0 of 1 found this helpful

Get them and love them

Crutchfield customer from Soddy Daisy, TN on 1/28/2021

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Feels lightweight, sounds wonderful and even tells your the battery charge in the speakers of the headphone. With rapid charger this is a can't miss

Pros: Look Feel Sound Charge time Price

Cons: Bone

Crutchfield response on

0 of 1 found this helpful

Sony WH-CH710N

Crutchfield customer from Van Wert, OH on 1/22/2021

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Found to be as described except for the noise cancelling feature which seems to have little to no affect. Perhaps I just have not found the proper setting yet. Included directions/instructions are very small print and difficult to read.

Pros: Comfort and sound

Cons: Noise cancelling marginal

Crutchfield response on

1 of 1 found this helpful

Excellent, sturdy, basic headphones.

Crutchfield customer from Norfolk, VA on 1/11/2021

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I purchased tow of these for my grandsons who were receiving new iPads for Christmas. They both love them. They are a good size for a 7 and 10 year old. I thought that the sounds excellent, and the price from Crutchfield was right.

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Crutchfield response on

0 of 0 found this helpful

Very impressed

Ken from Bend, OR on 1/6/2021

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Very nice fit, Sound. Nice tight bass. Battery life is long lasting. Light weight and I wear glasses and the fit is very comfortable.

Pros: Fit, light weight. Fits well with glasses.

Cons:

Crutchfield response on

4 of 5 found this helpful

Easy to use, fair quality, Great overall value

Crutchfield customer from Lake Oswego, OR on 12/28/2020

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Nice inexpensive headphones. Very light - so they stay where they are on the head!

Pros: light inexpensive

Cons:

Crutchfield response on

3 of 3 found this helpful

Affordable pair that's better than the price point.

Crutchfield customer from New York, NY on 12/28/2020

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Really good quality overall, the noise cancelling would be better described as noise suppressing - I can't hear anything but if someone was talking to me I could get some of it - though that was done on minimal to moderate volume. For the price point, this is a really high-end pair and I would recommend the buy. Also, crutchfield was very expedient on packaging and shipping which I was appreciative of.

Pros: - Great Sound Quality - Comfortable - Affordable

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Crutchfield response on

5 of 5 found this helpful

Great price.

Crutchfield customer from Campbell, CA on 12/24/2020

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Great headphones at a great price. Fast shipping from Crutchfield! Happy customer.

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1 of 1 found this helpful

Sony WH-CH710N

Crutchfield customer from Toa Alta, PR on 12/15/2020

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Noise cancelling dont work unless you activate the bluetooth (can use it alone). If you do, it will turn off in about 5 minutes. Sound is poor for music. For call and talk is fine, but volume keeps pretty low. Cannot connect to the app, this model is not included in the compatible models.

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Crutchfield response on

1 of 3 found this helpful

Sony WH-CH710N

Crutchfield customer from Woodbridge, VA on 12/15/2020

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Excellent sound and very easy to setup

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0 of 0 found this helpful

Good all around, but not the best sound I've heard.

Crutchfield customer from Alexandria, VA on 12/15/2020

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These headphones are easy to connect to devices, and they have a long battery life in my experience. But the sound for music doesn't seem great. Plenty of bass, but these seem to be lacking in top end sparkle when listening to cymbals or strings. Not a huge disappointment for the low price I paid, but maybe worth mentioning.

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4 of 4 found this helpful

Sony WH-CH710N

Victor M. from Caguas, PR on 12/2/2020

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Good quality &price combination

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0 of 0 found this helpful

Good stuff

Crutchfield customer from Billerica, MA on 11/28/2020

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Love the device totally worth it

Pros: The colour is nice,the sound is great I also like the stretch

Cons: Abit loose

Crutchfield response on

0 of 0 found this helpful

Nice little speaker

Crutchfield customer from Staten Island, NY on 11/23/2020

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Sound is great for the price. My daughter is very happy she can't hear me in the background

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3 of 3 found this helpful

Sony WH-CH710N

Crutchfield customer from Syosset, NY on 10/27/2020

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Comfortable

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Crutchfield response on

1 of 2 found this helpful

Sony WH-CH710N

Crutchfield customer from Sherwood, WI on 10/26/2020

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Great bang for the price

Pros: Nice and light

Cons:

Crutchfield response on

0 of 1 found this helpful

very comfortable

Crutchfield customer from Carrboro, NC on 10/26/2020

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Verified employee review (What's this?)

These are extremely light and comfortable! Sound quality a bit worse than the Extra Bass. Highly recommend if looking for comfortable headphones, but not the best sound quality.

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Cons:

Crutchfield response on

5 of 5 found this helpful

Sony WH-CH710N

Crutchfield customer from St Pete Beach, FL on 10/8/2020

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Great sound and comfy! Love these

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Cons:

Crutchfield response on

3 of 3 found this helpful

Sony WH-CH710N

Crutchfield customer from Cincinnati, OH on 9/15/2020

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They don't call these noise canceling for nothing they really cut out the noise all you hear is your music great head phones

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Crutchfield response on

1 of 1 found this helpful

Absolutely Terrible For The Price

Chris from Eureka, CA on 8/30/2020

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Verified employee review (What's this?)

Substandard audio for the price range. I saw them discounted but these are terrible sounding for the price. The bass is fine but the kids and highs are extremely muffled. I have a set of Plantronics Backbeat Pro 2 and while the 710s have better ANC, the Backbeat Pro 3 have DRASTICALLY better sound. They are comfortable but you can do better at this price point, especially if you're willing to invest another $20-$40 and you'll get something extremely better.

Pros: Lightweight, ANC is better than most, not at this price, great battery life

Cons: Terrible mid/high performance, not a durable set of headphones, can't control with Sony app to help the sound profile, everything else in the same category sounds better at this price

Crutchfield response on

8 of 9 found this helpful

Poor sound

Crutchfield customer from Garden Grove, CA on 6/20/2020

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Verified employee review (What's this?)

The sound is terrible.

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Crutchfield response on 6/23/2020
This customer contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

5 of 10 found this helpful

Lack of sound balance

Crutchfield customer from Puyallup, WA on 6/17/2020

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Verified employee review (What's this?)

Lack of sound balance and no software application support to adjust, enhance the sound quality.

Pros: Lightweight

Cons: Lacking sound balance

Crutchfield response on 6/23/2020
We're sorry you're disappointed with your headphones. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

6 of 6 found this helpful

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