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Customer Reviews

Sony WI-C400

Wireless in-ear neckband headphones (Black)

MFR # WIC400/B

Sony WI-C400

Sony WI-C400

Wireless in-ear neckband headphones (Black)

MFR # WIC400/B

8 reviews
View this product

Sony WI-C400

Crutchfield customer from Grand Prairie, TX on 2/14/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

I should have spent a few dollars more on better quality. I prefer the magnetic ends to this style. And the audio quality is lacking. I expect better from Sony. I still use my old ones with only 1 channel.

Pros: Can't think of anything

Cons: Bad design for earbuds

Crutchfield response on 2/16/2021
We're sorry you're disappointed with your headphones. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

0 of 0 found this helpful

Sony WI-C400

Crutchfield customer from Elco, PA on 1/3/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

SOUNDS ARE WONDERFUL. Easy to operate.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Erratic Bluetooth Connectivity & Dangling/Tangled Earbuds

Crutchfield customer from Loveland, OH on 10/5/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Unfortunately Sony's WI-C400 neckband earbuds didn't work for me: * constantly disconnecting/reconnecting to Bluetooth on my iPhone 10. My old, but damaged (and now discontinued) LG HB-730s would still "pair" and remain connected, but not the brand new Sony's. Even tried removing all of my other paired Bluetooth devices to eliminate and potential conflicts with the Sony's, still the WI-C400s disconnected. * No "retention location" for the earbuds when not in use. Earbuds hang loose around neck leaving them dangling, tangled and potentially damaged. Wanted to like them, had to return them. Great concept, poor execution on important and meaningful details.

Pros: * GREAT Battery Life * Comfortable around the neck, Remained in place * Good audio clarity when listening to music/phone & speech clarity for listener when talking on phone * Durable neckband

Cons: * Bluetooth connectivity AWFUL, would not remain connected to my iPhone 10 regardless of what I did to remedy (including removing ALL of my other potential Bluetooth conflicts and reverting to prior iOS) * Earbuds dangle and become entangled/exposed to potential damage. No magnetic retention backs or storage location to keep them accessible but out of the way. Important feature for competitors, Terrible oversight by Sony engineers. (Possibly restricted by competitive patents on this feature)

Crutchfield response on

0 of 0 found this helpful

Sony WI-C400

Crutchfield customer from Mcalester, OK on 9/1/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

I mow our church property of 5 acres and I had ear buds but cords were a problem and battery would only last 2 hours. Sony WI C400 solved those problems and sound much better.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Can't go wrong with Sony

Crutchfield customer from Pembroke Pines, FL on 7/8/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great set of Bluetooth headphones at a reasonable price !!! The sound is great listening music and podcasts ! And phone calls are crystal clear. Over the neck is convenient while I'm working. And some nice color options. I would buy them again !!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony WI-C400

Crutchfield customer from Schiller Park, IL on 5/25/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

All as expected, super short and free shipping. Thanks

Pros:

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Crutchfield response on

1 of 1 found this helpful

Sony WI-C400

Crutchfield customer from Miami, FL on 5/5/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Totally satisfied

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Sony WI-C400

Crutchfield customer from Renton, WA on 7/6/2019

Verified customer (What's this?)
Verified employee purchase (What's this?)

It's good for music not good for taking on phone, very comfortable, battery life good ,lacking base

Pros:

Cons:

Crutchfield response on 7/8/2019
We're sorry you're disappointed with your headphones. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

2 of 3 found this helpful

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