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Sony UBP-X800

4K Ultra HD Blu-ray player with Wi-Fi® and Bluetooth®

Item # 158X800

Sony took their time to release the UBP-X800 Ultra HD Blu-ray player — they wanted to do it right.

Sony took their time to release the UBP-X800 Ultra HD Blu-ray player — they wanted to do it right.

Discontinued item
23 questions - 79 answers

Item # 158X800

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About the Sony UBP-X800

Sony's first 4K Blu-ray player is worth the wait

Sony took their time to release the UBP-X800 Ultra HD Blu-ray player — they wanted to do it right. Good call. They've created a solidly built home theater component that will push your 4K Ultra HD TV to perform its best. This versatile player will serve up Ultra HD Blu-ray discs with their full 4K resolution and wide, vivid color spectrum. It also plays pretty much any other movie and music disc or digital file out there — and yep, it will even stream Netflix® in 4K. 
Sony UBP-X800 Ultra HD Blu-ray player

The Sony UBP-X800 4K Blu-ray player has a frame-and-beam chassis for less vibration.

Sony's first 4K Blu-ray player is worth the wait

Sony took their time to release the UBP-X800 Ultra HD Blu-ray player — they wanted to do it right. Good call. They've created a solidly built home theater component that will push your 4K Ultra HD TV to perform its best. This versatile player will serve up Ultra HD Blu-ray discs with their full 4K resolution and wide, vivid color spectrum. It also plays pretty much any other movie and music disc or digital file out there — and yep, it will even stream Netflix® in 4K. 

High Dynamic Range gives you a realistic, high-contrast picture

4K Blu-ray discs with High Dynamic Range (HDR) feed your compatible TV an incredibly lifelike, vibrant picture. And the UBP-X800 is ready for them. On compatible Ultra HD TVs, you'll get deeply detailed picture contrast. We're talking the darkest and brightest content side by side in the same image. 

Sound that pulls you into the action

All the top movie sound formats are supported, too. You can send three-dimensional audio formats like Dolby Atmos or DTS:X to a compatible receiver via HDMI. This gives you a home theater sound experience that's worthy of the super-crisp images you'll see on your screen. 

A true high-res music player, too 

The UBP-X800's high-grade internal digital-to-analog converter ensures all your music sounds clear and detailed. The USB port accepts thumb drives you load with music files — even lossless and uncompressed formats, including high-resolution DSD. Plus, when you connect the player to your network via Wi-Fi, it becomes the gateway to a whole-home audio system.

Dual-band Wi-Fi means smooth 4K video streaming...

Sony Blu-ray players usually offer a decent variety of streaming video services. And this player even offers 4K streaming options, so you can get a better picture from Netflix and Amazon Instant Video.

Dual-band Wi-Fi gives you the strong connection needed for streaming 4K. (Keep in mind, we recommend having an internet speed of 20Mbps or faster for 4K streaming.) 

...and multi-room music, too

Along with all the streaming video goodness, this player also turns your connected home theater speakers into a wireless music hub. Download Sony's free SongPAL™ app, and control the player from your iOS® or Android™ device. The app gives you wireless access to the music stored on your phone or a DLNA-connected server, plus streaming services like Spotify® Connect.

You can also control other compatible Sony speakers and components — all from the same SongPAL app. Listen to different songs in each room, or the same thing throughout the house. You can even stream movie or music audio from the UBP-X800 to other rooms.

Beam sound to headphones wirelessly via Bluetooth

The UBP-X800 built-in Bluetooth can transmit the sound of your movies, shows, and other media to a pair of Bluetooth headphones. This is perfect for late night binge-watching. You can catch all the dialogue and hear all the loud, exciting sound effects without waking everyone up.

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Product highlights:

  • rigid frame-and-beam chassis design for low vibration
  • plays Ultra HD Blu-ray discs, 3D and standard Blu-ray discs, SACDs, DVD-Audio, DVDs, CDs and rewriteable discs
  • full 4K resolution video for use with Ultra HD TVs
    • 4K video upscaling for standard Blu-ray and DVDs
  • supports lower resolutions when used with non-4K TVs
  • HDR (High Dynamic Range) for extended picture contrast and brightness on compatible TVs
    • supports HDR10 format
  • Quick Start/Load mode swiftly queues up a disc from the "off" position
  • plays high-resolution digital music files via USB storage device; PCM files up to 24-bit/192kHz resolution, and 2.8 MHz DSD files
  • plays Region A Blu-ray discs and Region 1 DVDs
Wireless Video and Music Features:
  • dual-band Wi-Fi for smooth wireless streaming
    • streaming video apps include Netflix, Vudu, and Amazon Instant Video (subscriptions required for some services)
  • HEVC for watching streamed 4K content from sources like Netflix and Amazon Instant Video (requires internet speed of at least 20Mbps)
  • Bluetooth transmitter sends audio from the player to Bluetooth-compatible headphones or speakers
    • LDAC Hi-Fidelity wireless music streaming to compatible sources
  • Miracast-compatible — screen-mirroring with Miracast-compatible smartphones and tablets
  • free downloadable Sony SongPAL app (available from iTunes Store and Google Play) helps connect the player to your wireless network and controls playback, and volume
    • also gives you control over other compatible Sony speakers as part of a multi-room music system
  • Spotify® Connect compatible
Technical Specs and General Info:
  • selectable video resolution up to 3840 x 2160 pixels
  • built-in audio decoding for Dolby® Digital, Dolby TrueHD, DTS®, and DTS-HD Master Audio
    • can pass Dolby Atmos and DTS:X soundtracks when HDMI output is set to "bitstream"
  • plays AAC, AIFF, ALAC, DSD (.dff and .dfs files), FLAC, MP3, WMA, and WAV audio file formats
  • front-panel USB port to play music, movies, and images from external hard drives and thumb drives
  • BD-Live and BonusView support for added bonus features with compatible discs (requires external USB storage device)
  • 2 HDMI outputs for separating audio and video signals
    • "VIDEO" HDMI output is HDMI 2.0a (connected 4K TV and/or receiver must have an HDCP 2.2-compatible HDMI input, and must have HDMI 2.0a to support HDR)
    • "AUDIO" HDMI input does not output video signal
  • coaxial digital audio output
  • Ethernet port for internet connectivity
  • remote control
  • 17"W x 2-1/4"H x 10-3/4"D
  • warranty: 1 year
  • Our 60-day money-back guarantee
  • MFR # UBPX800

What's in the box:

  • Ultra HD Blu-ray player
  • Remote control (RMT-VB310U)
  • 2 "AAA" batteries
  • Operating Instructions
  • Warranty Information
  • Online Product Registration

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More details on the Sony UBP-X800

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Product Research

Disc & USB Compatibility
Video Section
Audio Section
Network/Internet Functions
Convenience Features
Remote Control

Disc & USB Compatibility

Disc Compatibility: The Sony UBP-X800 Blu-ray disc player is compatible with many disc types:

Disc Type Disc Description
Blu-ray UHD BD-ROM, BD-ROM, BD-3D, BD-R, BD-RE
DVD DVD-Video, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-Audio
CD CD-Audio, CD-R, CD-RW, SACD

Ultra HD Blu-Ray: Ultra HD Blu-ray provides these key features and advantages over standard Blu-ray.

  • 4K Resolution: Ultra HD Blu-ray supports resolutions of up to 3840 x 2160 pixels. That's 4x as many pixels as Full HD televisions, and 27x as many pixels as Standard Definition televisions
  • Wider Color Gamut: Ultra HD Blu-ray can display over 75% of the visible color spectrum; this is known as "Wider Color Gamut". That's more than twice the color range of current HDTVs.
  • HDR (High Dynamic Range): Ultra HD Blu-ray also supports High Dynamic Range (HDR) video. Dynamic range is the difference between the brightest whites and the darkest blacks on screen. HDR means that scenes with high contrast can be shown with much greater clarity and detail.
  • Smooth, Realistic Motion: Ultra HD Blu-ray supports progressive frame rates of 24, 25, 50 and 60 frames a second, enabling smoother, more realistic motion.
  • Greater Capacity & Speed: Ultra HD Blu-ray Discs will be available in a dual layer 66 gigabyte disc and a triple layer 100 gigabyte disc. Ultra HD Blu-ray can stream video up to a maximum of 108/128 Mbps for 66Gb and 100Gb discs.
  • Backward Compatible: Ultra HD Blu-ray players will play all current Blu-ray Disc & DVD content. When connected to a current HDTV television, the player will output a standard HDTV signal. Ultra HD Blu-ray players will support existing Blu-ray media, as well as provide down conversion and HDR to SDR conversion functionality to match the connected television's capabilities.

Note: Like standard BD, Ultra HD Blu-ray discs use region codes. The region code on your disc must match the region code on your player, otherwise the disc will not play. This Blu-ray player is region A and DVD region 1. Blu-ray Disc uses the Advanced Access Content System (AACS) to prevent unauthorized recording of copyrighted material.

USB Port:  The front-panel USB (type-A) port allows you to play photo, videos, and music files on a connected USB device. The player can recognize Mass Storage Class (MSC) Devices that are FAT-compatible and Still Image Capture Devices (SICD) class devices. The player can recognize up to 500 folders/files. The USB port also allows you to enjoy additional content (such as BonusView) on certain Blu-ray Disc titles. Some BD-ROMs have bonus content and other data which can be downloaded to an inserted USB Flash Drive (minimum 1 GB recommended, sold separately).

Compatible Audio/Video/Photo Formats: The Sony UHD Blu-ray disc player supports playback of the following audio/video/photo files recorded on BD-R/RE, DVD+R/RW, DVD-R/RW, and CD-R/RW discs; plus compatible USB memory devices.

Media Format File Type
Audio High Resolution:  AIFF /ALAC /FLAC / WAV (up to 24-bit/192kHz); DSD (2.8/5.8MHz)
Compressed: MP3 / WMA / AAC (up to 48kHz/320kbps)
Video AVCHD, AVI, FLV, MPEG-1, MPEG-2, MPEG-4, Motion JPEG, MKV, WMV9, XVID
Photo JPEG, GIF, PNG, BMP, MPO, WEBP

Direct Stream Digital (DSD): Enjoy studio-quality sound thanks to the Direct Stream Digital (DSD) audio codec; designed specifically for High-Resolution Audio. This 1-bit format utilizes a stream of very high frequency 1s and 0s to recreate audio waveforms at a higher resolution than conventional codecs. The result is clearer, crisper, High-Resolution Audio quality. The UHD Blu-ray player supports DSD 5.6MHz decoding thru BD, DVD, CD, USB, and DLNA.

Video Section

HDMI 2.0a Output + HDMI Audio Only Output: The Sony UHD Blu-ray player is equipped with dual HDMI outputs for separating audio and video signals (the HDMI Out 2 does not output video signal). The HDMI Out 1 can be used to carry both digital video and audio all in one cable, plus it supports the latest HDMI 2.0a spec. You can choose to use the HDMI Out 2 to send audio only to your A/V receiver and the HDMI Out 1 to send only video to your Ultra-HD TV. The HDMI output resolution can be set to 480p, 720p, 1080i, 1080p, or 4K.

Note: Use a premium high-speed HDMI cable with 18 Gbps and above to view 4K and HDR content optimally.

Ultra HD 4K Playback & Upscaling: With stunning UHD 4K, Sony's Ultra HD Blu-ray Player gives you 4x the resolution of full 1080p HD and boasts incredibly life-like images with a level of detail and clarity like never before. You can even upscale your favorite non-4K video content and enjoy it in 4K Ultra-HD (3,840 x 2,160) with this UHD Blu-ray Player and your Ultra HD TV.

Note: To enjoy 4K, you must have a compatible 4K television connected to the UHD Blu-ray player via HDMI.

HDR (High Dynamic Range) Video: With HDR (High Dynamic Range) technology, the Ultra HD Blu-ray Player delivers dynamic UHD content in exceptional quality with a greater range of color contrast and brightness, enhancing details from the original film format. Experience sharp contrasts and brightness with deeper blacks and brighter whites. HDR video signals contain up to 100x the brightness of a standard (SDR) signal, massively increasing peak brightness while retaining deep and highly detailed blacks, for an incredible viewing experience.

  • Compatible HDR Formats: This Ultra HD Blu-ray player supports HDR 10, but does not support Dolby Vision HDR.
  • HDR-to-SDR Conversion: When playing 4K HDR content on a 4K SDR television, the UBP-X800 utilizes a unique Sony algorithm to reproduce the proper brightness and color gradations to provide the best picture possible.

BT.2020 Color Spaces: Support for the new BT.2020 color spaces means access to a much wider range of colors than conventional TV signals offer. This ultra-wide color space means content creators can deliver much more saturated and realistic color from deep aquatic blues to natural greens and vibrant reds.

Deep Color: The Sony Blu-ray player supports a color depth of up to 12 bits. Connecting the player and a TV that supports Deep Color via HDMI allows more accurate color reproduction than when connecting it to a TV that does not support Deep Color.

3D-Ready: The Sony UBP-X800 lets you enjoy 3D Blu-ray disc movies in full HD 1080p. 3D viewing requires compatible 3D content, 3D-ready HDTV, 3D emitter and glasses, and a high-speed HDMI cable (supporting at least 10.2 Gbps) connection.

Screen Settings: The Sony UBP-X800 Ultra-HD Blu-ray player features the following screen settings:

  • TV Type: You can select a 16:9 or 4:3 aspect ratio for the unit's video output to match your connected Television's screen aspect ratio.
  • Screen Size: For 3D viewing, you will need to set the screen size of your 3D-compatible TV.
  • Screen Format: You can select the display configuration for a 4:3 screen picture on a 16:9 wide screen television. You can choose Full or Normal (select when connected to a TV with a wide mode function; displays a 4:3 screen picture in 16:9 aspect ratio even on a wide-screen TV) or Normal (changes the picture size to fit the screen size with the original picture aspect ratio).
  • DVD Aspect Ratio: You can select the display configuration for playback of 16:9 screen pictures on a 4:3 screen TV. You can select from Letter Box or Pan & Scan.

Video Settings: The Sony UBP-X800 Ultra-HD Blu-ray player offers the following video adjustments:

  • Picture Quality Mode: You can select from 3 preset pictures settings (Direct, Brighter, Theater, Auto, or Custom) for different lighting environment. The Custom mode lets you adjust the contrast, brightness, color, and hue manually.
  • Noise Reduction: BNR reduces the mosaic-like block noise in the picture, MNR reduces minor noise around the picture outlines (mosquito noise), and FNR reduces the random noise appearing in a picture, while IP Content Noise Reduction enhances low-resolution web videos.

24p Output: Movies are typically recorded on film with a frame rate of 24 frames per second. When a movie is transferred to Blu-ray Disc at 24 frames per second the UBP-X800 will output that signal to the TV (if the TV will accept the 1080p/24 format) with no need for conversion.

Cinema Conversion Mode: The Sony Ultra-HD Blu-ray player offers two Cinema Conversion Modes - (1) Auto mode automatically detects whether the material is video-based or film-based, and switches to the appropriate conversion method. (2) The Video mode is suited for video-based material and will always be selected regardless of the content.

BonusView: The BonusView feature provides picture-in-picture capability with select Blu-ray Disc titles. You can view addition content (such as director/actor commentary) in a small display window while the movie is playing.

Rigid Chassis: The UBP-X800's unique frame-and-beam chassis offers a rigid structure to eliminate micro-vibrations, as well as effective electrical shielding, so all you experience is the highest sound and picture quality.

Audio Section

Surround Sound Decoders: The Sony UBP-X800 UHD Blu-ray player has built-in Dolby Digital and DTS surround processors with support for Dolby Digital Plus, Dolby TrueHD, DTS-HD High Resolution, and DTS-HD Master Audio. Dolby Digital Plus, Dolby TrueHD, and DTS-HD are only output via the player's HDMI output.

  • Dolby Digital Plus: Dolby Digital Plus was developed as an extension to Dolby Digital. The audio coding technology supports 7.1 channel surround sound. Dolby Digital Plus also includes the standard Dolby Digital bit stream and is compatible with all current Dolby Digital processors using the coaxial digital output.
  • Dolby TrueHD: Dolby TrueHD is a lossless coding technology that supports up to 8 channels of multi-channel surround sound for the next generation optical discs. The reproduced sound is true to the original source bit-for-bit.
  • DTS-HD High Resolution Audio: DTS-HD High Resolution Audio supports a maximum sampling frequency of 96 kHz, and 7.1 multi-channel surround. DTS-HD High Resolution Audio has a maximum transmission rate of 6 Mbps, with a lossy compression.
  • DTS-HD Master Audio: DTS-HD Master Audio has a maximum transmission rate of 24.5 Mbps and uses lossless compression (Lossless), and DTS-HD Master Audio corresponds to a maximum sampling frequency of 192 kHz, and maximum of 7.1ch.
Note: If you have an AV receiver which decodes Dolby Atmos or DTS:X, you will need to set this UHD Blu-ray player's HDMI output to bitstream. It also streams Dolby Atmos movies from built-in apps (service and movie most support Dolby Atmos).

Coaxial Digital Output: In addition to HDMI connectivity, the Sony UBP-X800 is equipped with a coaxial (RCA) digital output. The Audio menu allows you to select the digital audio format that is passed through the coaxial digital output. Settings allow you to transfer Dolby Digital and/or DTS sound tracks, or down-mix surround bitstreams to 2-channel PCM audio.

Note: This player is not equipped with any analog audio outputs.

Bluetooth Audio Transmission: The Sony UBP-X800 features built-in Bluetooth 4.1 with support for A2DP 1.2 and AVRCP 1.3. The UBP-X800 offers wireless Bluetooth audio transmission, so you can use your favorite Bluetooth headphones or speakers to listen to your movie's soundtrack playing on the UHD Blu-ray player. The UBP-X800 can even send audio to your TV via HDMI and to a wireless speaker or headphone over Bluetooth at the same time. In addition to support for the standard SBC Bluetooth codec, the UBP-X800 supports Apple's AAC codec and Sony's LDAC codec. With LDAC technology you can stream without compromising on quality, up to 3x the bandwidth of regular Bluetooth.

Note: The Sony UBP-X800 does not support Bluetooth hands-free phone communication (HFP).

SongPal Link & App: Download the SongPal app onto your Apple (iOS 9.0+) iPod/iPhone/iPad or Android (OS 4.4+) smartphone/tablet and enjoy multi-room audio streaming and functionality between your SongPal Link compatible Sony devices, over your home's WiFi network. Use the SongPal app to group SongPal Link compatible Sony soundbars and speakers to the UHD Blu-ray player, then stream music from your favorite CD, a USB thumbdrive, Internet radio, a PC, or your DLNA network in multiple rooms throughout your home.

DSEE (Digital Sound Enhancement Engine) HX: In addition to playing studio-quality High-Resolution Audio, the UBP-X800 also improves the quality of all your other music. DSEE HX technology upscales the sound quality of CDs, MP3s and other compressed music files, giving you back the full experience of the original recording.

Audio DRC: The player offers three dynamic range compression levels - Auto, On, Off.

Network/Internet Functions

Dual Core Processor: A powerful Dual Core Processor ensures fast, lag-free performance. Web pages load more quickly, movies and media stream faster, and playback appears noticeably smoother. Even navigation is quicker and more responsive, so you can enjoy a frustration-free entertainment experience.

Wired or Wireless Network Connection: The Sony UBP-X800 UHD Blu-ray player supports a wired or wireless network connection. Via the UHD Blu-ray player's network connection your can enjoy music, video, and still-image files stored on your computer. You can also watch movies and TV shows from select online providers.

  • Ethernet (LAN) Jack: The Sony UHD Blu-ray player is equipped with an Ethernet (LAN) RJ-45 jack for connecting the player to your home network and computer.
  • Built-in Wireless LAN: The UHD Blu-ray player also features built-in WiFi which allows you to wirelessly access the Internet and your home network. A new dual-band 2.4/5.0GHz WiFi module compatible with MIMO provides improved stability and speed performance for a better streaming experience. With this feature, you can easily connect to a wireless LAN and enjoy the benefits of networking in a cable-free environment. A wireless connection requires a home network with an 802.11 a/b/g/n access point (802.11n recommended) and internet connection. Supports WPS, WEP, and WPA security.

Note: A dual-band Gigabit wireless-N router or better is recommended For 4K streaming. Samsung recommends a home network connection speed of at least 2.5 Mbps for standard definition, 10 Mbps for high definition, and 20 Mbps for ultra-high definition.

Online Entertainment Apps: The Sony ES UBP-X800 UHD Blu-ray player offers access to a variety of online entertainment apps. Additional fees and subscriptions will apply for some applications.

  • 4K Content: Enjoy 4K content and soon to be HDR content on Netflix & Amazon Video.
  • Movies, TV, & Videos: Watch your favorite movies, TV shows, and videos on Hulu, Vudu, & YouTube.
  • Music & Radio: Listen to internet radio and your favorite songs, artist, and albums on Spotify, Pandora, SiriusXM, Slacker, and iHeart Radio
  • News & Sports: Get updates on news & sports from Fox News & MLB.TV.
  • VEWD App Store: The VEWD App Store provides a collection of additional downloadable web apps that are optimized for TV viewing. These apps range from movies, TV shows, games, music, sports, lifestyle, technology, kids, nature, travel, news, & weather.

Note: Available online content may change without notice.

DLNA Certified: DLNA certification allows you to enjoy various content from your home network, such as music, photo, and video files stored on your Windows 7/8 PC (or other DLNA Certified media server/Android device) through the Sony UBP-X800 - up to 999 files/folders. The UHD Blu-ray player can be connected to your compatible PC using a hardwired Ethernet (LAN) connection or WiFi connection (via built-in WiFi).

Media Format File Type
Audio High Resolution:  AIFF /ALAC /FLAC / WAV (up to 24-bit/192kHz); DSD (2.8/5.8MHz)
Compressed: MP3 / WMA / AAC (up to 48kHz/320kbps)
Video AVCHD, AVI, FLV, MPEG-1, MPEG-2, MPEG-4, Motion JPEG, MKV, WMV9, XVID
Photo JPEG, GIF, PNG, BMP, MPO, WEBP
Note: High Resolution & DSD music files only supported through a wired (Ethernet) connection.

Miracast: Miracast is a "screen mirroring" function which lets you wirelessly send the display from your compatible Windows 8.1+ or Android 4.2+ device (with support for Miracast) through the UHD Blu-ray player and to your TV. This allows you to view pictures and videos that are playing on your compatible Windows or Android device on your TV screen.

Gracenote Metadata Service: The Gracenote metadata service instantly gives you access to detailed information about the movies you are watching through the Ultra-HD Blu-ray disc player internet connectivity. This easy-to-navigate service displays information such as cast information, genre, jacket art and more right on the TV screen.

Note: Requires Internet connectivity. Some disc titles may not be supported by the Gracenote service.

BD-Live: BD-Live technology allows you to download and stream bonus content such as additional scenes, shorts, trailers, movie-based games, and more from a broadband Internet and home network connections (fees may apply). The Sony UHD Blu-ray player features an Ethernet port to connect to the Internet via your home network and features front-panel USB port for additional storage.

Note: You must have a minimum 1GB USB memory device inserted in the unit's front-panel USB port in order to download content from BD-Live.

Convenience Features

Quick Start: Quick Start speeds up the load time on movies, so discs start faster after they're inserted into the UHD Blu-ray player. The Sony Ultra-HD Blu-ray player has a start-up time of approximately 0.4 seconds in Quick Start mode (11.3 seconds in normal mode). In Quick Start mode, it takes approximately 15.1 seconds for a Blu-ray disc to begin playback (27.7 seconds in normal mode).

Note: The Start Up/Play Back Time tests were started with the UHD Blu-ray player initially turned off and in standby mode. The Start Up Time test was stopped when the player's Home Menu screen appeared. The Play Back Time test was stopped when the UHD Blu-ray disc began playback.

On-Screen Display: The Sony UBP-X800 provides an OSD via its HDMI output. The on-screen text can be set to English, French, Spanish, or Portuguese.

Screen Saver: The screen saver image appears when you do not use the player for more than 10 minutes while an on-screen display, such as the home menu, is displayed on your TV screen. The screen saver image helps prevent your display devices from becoming damaged.

Auto Display: The player automatically displays information on your TV screen when changing the viewing titles, picture modes, audio signals, etc..

Auto Standby: If any button on the player or remote is not pressed for more than 20 minutes, the player automatically returns to standby mode.

Parental Control: The Sony UBP-X800 offers Parental Control settings to limit BD, DVD, and streamed Internet video according to the age of the users. You can also Allow or Block all unrated Internet video. The control settings are protected by a custom 4-digit password. You can also lock the disc tray to prevent it from being opened by mistake.

Firmware Updates: Occasionally, Sony may release updated firmware for this unit that may add or improve the way a feature operates. These updates are available free of charge. This unit is capable of checking the firmware automatically when connected to the Internet via broadband connection. Visit the Sony eSupport Site for the latest firmware update information.

Remote Control

Multibrand Remote: The supplied remote operates The UHD Blu-ray player and a Sony TV's power on/off, input select, and volume up/down. The remote even has a dedicated Netflix button for immediate access to your Netflix movies. The remote is also pre-programmed with power, input, and volume controls for several other brand TVs.

HDMI Control (Bravia Sync): Sony & other brand components compatible with the HDMI Control function can be controlled via the HDMI connection. This includes convenient features like One-Touch Play and System Power-Off.

Video & TV SideView App: With Sony's free Video & TV SideView App, you can control the UBP-X800 Blu-ray player and browse its content from your Apple iOS 9.0+ device or Android OS 4.4+ device. The Video & TV SideView App allows your compatible Apple iOS or Android device to act as a remote control and software keyboard for the Sony UHD Blu-ray player. You can also view disc information and search for Sony Bravia Internet apps from your compatible mobile device.

Note: The Sony TV SideView App requires that the Sony UHD Blu-ray player and your Apple iOS or Android device be connected to the same compatible network with the remote device connected through an 802.11 access point (802.11n recommended).

USB Keyboard Compatible: The Sony Ultra-HD Blu-ray player also supports the connection of a USB 101 keyboard, which makes web browsing simpler.

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Customer Q&A

23 questions already asked

Q
Device will not hold Netflix settings. Netflix has said it is a Sony problem. How can we get this device to hold settings?
[ Patrick  Apr 19, 2019 ]
1 answer
A
Never had a problem. I get Netflix 4K and Dolby Atmos just great. Is your internet provider giving you a good speed? Try Roku. Small investment.
[ GARY D  Apr 19, 2019 ]
Q
is this player true 4-K or upscale to 4-K?
[ Ron  Apr 09, 2019 ]
6 answers
A
Yes. It is a true 4K player.
[ Vinod  Apr 14, 2019 ]
A
Yes it's a true 4K HDR player and works great
[ Ricky  Apr 09, 2019 ]
A
Yes this is a true 4k player with HDR.
[ michael  Apr 09, 2019 ]
A
As listed its a 4K Ultra HD blu-ray player. Upscaling only comes into play when you put in a non 4k Blu ray Disc, it will then upscale UHD to 4K UHD signal
[ Noel  Apr 09, 2019 ]
A
It's a true 4K player...
[ Erik  Apr 09, 2019 ]
A
True 4K and it also upscales Blu-ray to 4K.
[ Jose  Apr 09, 2019 ]
Q
Does it support Aura with Denon Aura 3d capable receivers? . Do any blue ray players support Aura 3d?
[ Barry  Nov 29, 2018 ]
2 answers
A
I do not know the answer to either questions.
[ Vinod  Dec 12, 2018 ]
A
i don't know what aura 3d is
[ JAMES R  Dec 05, 2018 ]
Q
Is this device compatible with Spotify Connect? I am not referring to Spotify the app. I would like to control Spotify from my iPad and have this DVD player show up in the list of devices I can connect to. Thank you.
[ John  Aug 01, 2018 ]
2 answers
A
Sorry but I am not certain if it does....however since the unit is Wifi enabled most likely it can
[ Mervyn  Aug 05, 2018 ]
A
I am not sure, I do not use Spotify Connectl however the main page does say that you can use any app that you wish, put it to the test.
[ ROBERT W  Aug 02, 2018 ]
Q
will this machine support Dolby Vision with a similar firmware update as described on the UBP-X700?
[ Sam  Mar 22, 2018 ]
5 answers
A
The X700 now supports Dolby Vision. The firmware was released last month. I bought two X700 models in the last half of June and both players shipped with Dolby Vision out of the box, and another firmware update was installed after I set them up. I initially purchased the X800 thinking it was a better player, but when I realized it did not support Dolby Vision, I exchanged it for the X700. I contacted Sony and they have no plans to add Dolby Vision to the X800, likely because the hardware in the X800 cannot support it.
[ Peter  Jul 16, 2018 ]
A
I have an atmos setup and everything runs through a yamaha av. I believe that the sony does decode vision. When I have played the latest dvds with HDR and 4k with atmos it works fine.
[ Nathan  Apr 04, 2018 ]
A
From what I'm hearing, no.
[ PAUL  Apr 02, 2018 ]
A
This is a much wanted feature but probably not going to happen.
[ Craig  Apr 02, 2018 ]
A
No, it will never get Dolby Vision, it doesn't have the right chipset to support it. If you need Dolby Vision the X700 is one way to go although it has yet to receive that update.
[ Havens  Apr 02, 2018 ]
Q
I'm experiencing a very brief audio "drop out" when listening to CD's or SACD's on this player. I'm using an "outboard" digital to analog converter (ROOFULL Digital Optical to Analog Audio Converter, Digital Optical Toslink (SPDIF) & Coaxial to Analog RCA (L/R) and 3.5mm Stereo Audio Converter Adapter (192KHz 24bit ) with Fiber and Coax Cable), as my amp and preamp do not have digital inputs and the player does not have RCA outputs. I've played around with the various settings on the player, but nothing seems to affect it. The playback sounds great. Again, it's just a noticeable drop-out every 15 minutes or so. Any ideas/suggestions? Thanks.
[ New User  Jan 24, 2018 ]
1 answer
A
If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer, or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/.
[ Krissy  Feb 02, 2018 ]  Staff
Q
Does unit have the YouTube TV app? Google Play store app?
[ gordo  Jan 20, 2018 ]
3 answers
A
i checked apps on player. it does have you tube. did not see google play store app
[ JAMES R  Jan 22, 2018 ]
A
YouTube yes, Play store no.
[ Jens  Jan 22, 2018 ]
A
YouTube is one of the featured apps that is preloaded onto the system. I do not see the Google Play app.
[ Nathan  Jan 22, 2018 ]
Q
Can this dvd player records from the cable box while it on tv?
[ Jimmy  Dec 31, 2017 ]
4 answers
A
no it can not record at all
[ ROBERT W  Dec 31, 2017 ]
A
Not sure if I quite understand the question but this Blu-ray player does not have the ability to record that being said you can watch a Blu-ray while your cable box is recording
[ michael  Dec 31, 2017 ]
A
No. This has no recording ability. It is only a player.
[ Vinod  Dec 31, 2017 ]
A
This is a "player" not a recorder.
[ David  Dec 31, 2017 ]
Q
Is there no display for track numbers, artist, titles or time when playing a music CD?
[ Doug  Dec 16, 2017 ]
5 answers
A
It will display this on the tv screen while playing a music CD of file.
[ Lenton  Dec 22, 2017 ]
A
There is no display of any kind on this player. Everything is monitored on your attached television/projector. The led on the front only lights when the unit is powered on. When off there are no lights.
[ David  Dec 21, 2017 ]
A
on this sony model, there is no front panel display for track number, time, etc
[ JAMES R  Dec 21, 2017 ]
A
No, there is no front display on this unit.
[ Havens  Dec 21, 2017 ]
A
No, the Sony UBP-X800 player does not display metadata for music CDs, although it does play all formats including MP3, DVD-Audio, and SACD. Thus, you have to refer to the track list on the CD. I turn my TV off when playing CDs via this player. The sound quality is excellent and on par with more expensive universal UHD 4K Blu-ray players.
[ DAVE  Dec 21, 2017 ]
Q
is the remote IR only?
[ david  Dec 13, 2017 ]
3 answers
A
The remote controller is IR only.
[ Shane  Dec 15, 2017 ]
A
Yes, I believe so. I have it in a cabinet with a glass door and it has to be pointed directly at it to work.
[ Countrysquire  Dec 13, 2017 ]
A
Yes, requires line of sight
[ Joe  Dec 13, 2017 ]
Q
What apps are on this unit?
[ Stephen B.  Nov 26, 2017 ]
2 answers
A
Here are the apps: Amazon Video, Netflix, VUDU, You Tube, Fox News Channel, Pandora, Yupp TV, HULU, Crackle, Opera TV, MBL.TV, Spotofy, Action Cam. I hope this helps you.
[ Leonard  Dec 02, 2017 ]
A
Quite a few including Netflix, Amazon Prime, Hulu, Vudu, etc.
[ HOWARD  Dec 01, 2017 ]
Q
There is no mention of a DAC on this unit. Is an external one required to get the hd audio signal from the sacd? I would hate to purchase this and some sacd's just to get cd quality performance.
[ Avery  Nov 26, 2017 ]
1 answer
A
It does a awesome job of playing Super Audio CD's. Making sure your hdmi goes to your AVR. My Denon panel reads multi channel in. Your TV should display super Audio...........
[ GARY D  Nov 28, 2017 ]
Q
Can I see Youtube?
[ FELIPE  Nov 20, 2017 ]
5 answers
A
Yes, There is an app. I use it sometimes. Hope this helps.
[ James  Nov 29, 2017 ]
A
Yes
[ Richard  Nov 28, 2017 ]
A
There is a YouTube app you can access...
[ Gene  Nov 28, 2017 ]
A
Yes Youtube is an included app on the Sony UBP-X800.
[ MILT  Nov 28, 2017 ]
A
Yes, no problem.
[ david  Nov 28, 2017 ]
Q
Do I have to have a 4K tv to play my dvds?
[ Jeanine  Nov 13, 2017 ]
9 answers
A
No. This player will operate with a 1080p HDTV. DVDs are up scaled to 1080.
[ Lenton  Nov 14, 2017 ]
A
No, but you will need a 4K TV and hi-speed UHD HDMI cable to play 4K UHD Blu-ray discs.
[ DAVE  Nov 14, 2017 ]
A
No, it will play regular DVD's on an HDTV set, but you will need a 4K TV and 4K DVD's to take advantage of the player's full capabilities.
[ William  Nov 13, 2017 ]
A
This player has 4K output, so to fully appreciate it you would need a 4K capable TV. The player does play DVD and BluRay as well.
[ Robert  Nov 13, 2017 ]
A
no you do not need a 4k tv to play DVDs on the UBPX800. in the setup, set the output resolution to auto and it will output to what your TV can handle
[ JAMES R  Nov 13, 2017 ]
A
No, this will work with regular HDTV's as well. That is what I am doing right now. Planning to switch to a 4k TV later so I just bought this to be future ready. You can play 4K disks also even without a 4K TV. Randy...
[ Randy  Nov 13, 2017 ]
A
No, you do not need a 4k TV. It will play on any tv and is a great unit.
[ Judith  Nov 13, 2017 ]
A
No. It will play DVDs fine on your current set.
[ Havens  Nov 13, 2017 ]
A
No. The DVDs will play fine without 4K tv... you just won't be seeing 4K quality
[ Michael  Nov 13, 2017 ]
Q
Does this player resume from the same spot when it is stopped? And is possible to adjust individual speaker volumes?
[ Shanon  Oct 12, 2017 ]
1 answer
A
Yes, if you stop the playback on a disk, it will resume at the same spot once you start it again. If you take the disk out it will ask if you want to resume playback when you put it back in even weeks later. No, there is no way to adjust individual speaker volume.
[ Havens  Oct 12, 2017 ]
Q
If I want the play to do the upscaling to the TV what are the recommended settings?
[ Jason  Jul 17, 2017 ]
2 answers
A
As long as your TV is UltraHD compatible, then from the X800 in the home screen choose Setup then choose Screen Settings and look for 4K Upscale Setting and choose Auto2. This will cause the X800 to do the upscaling.
[ James  Jul 18, 2017 ]
A
i set the output resoloution to "auto". my understanding is that player will upscale to highest scan that TV can handle. in my case, player is connected to a sony 4K tv.
[ JAMES R  Jul 17, 2017 ]
Q
I'm pairing this with a Sony HT-NT5 that pretty much decodes everything. Should I set to PCM or Auto audio output?
[ Jason  Jul 17, 2017 ]
2 answers
A
Set for Auto since your home receiver will do the coding
[ George  Feb 28, 2020 ]
A
Yes. Set the audio output to "Bitstream". This will ensure you provide the multi-channel soundtrack to your speaker whenever it's available. I hope that helps. My Bio: https://www.crutchfield.com/bio/Ryan
[ Ryan  Jul 20, 2017 ]  Staff
Q
I would like to connect an equalizer to this unit. I see that this unit has only hdmi or coaxial ouputs and I'm unsure how the dvd player would connect to the equalizer?
[ John  Jul 02, 2017 ]
2 answers
A
Use a home theater receiver
[ George  Feb 28, 2020 ]
A
The only way to connect an equalizer to this would be to use the coaxial DAC like this one but only use it when listening to music: http://www.crutchfield.com/p_120CSDAC/item.html It will not decode movies, but can decode stereo audio and change the connection to RCA so that it can be sent to an equalizer. My Bio: http://www.crutchfield.com/Support/Bio.aspx?bio=101
[ Paul  Jul 09, 2017 ]  Staff
Q
Can this unit play 1080p mkv files with dolby true HD from a DLNA server?
[ Nathan  Jun 27, 2017 ]
2 answers
A
Not sure
[ Mervyn  Aug 05, 2018 ]
A
The manual didn't say so I had to call Sony. Their tech said that this will stream a 1080P MKV video with Dolby TrueHD audio from a DLNA computer. HTH! My Bio: http://www.crutchfield.com/Support/Bio.aspx?bio=101
[ Paul  Jul 03, 2017 ]  Staff
Q
When I hook up hdmi 1 to my Sony 4K tv and hdmi 2 to my Onkyo 805 I am getting "prologic 2x" on my Onkyo display?? Why am I not getting "hd" audio?
[ Stefan  May 05, 2017 ]
1 answer
A
If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer, or try our online support center: http://crutchfield.custhelp.com/app/answers/list/kw/.
[ Krissy  May 05, 2017 ]  Staff
Q
How does this player work with Netflix?
[ Harlem  May 01, 2017 ]
12 answers
A
You have to download the Netflix app after setup; the player does not come with the app pre-installed.
[ DAVE  May 04, 2017 ]
A
I don't use it for Netflix. I get Netflix though Dish.
[ DWIGHT J  May 02, 2017 ]
A
Don't use Netflix. Sorry. otherwise, great player.
[ RICHARD  May 02, 2017 ]
A
Works perfectly. No problems at all.
[ Judith  May 02, 2017 ]
A
Works fine. Also great with Amazon -- and more apps on the way. Great player!
[ Craig  May 02, 2017 ]
A
The Netflix app is pre-installed. You will connect your player to the internet in the initial setup, and then you're set to watch Netflix
[ Robert  May 01, 2017 ]
A
Awesome. Easy to use and fantastic quality image.
[ BILL  May 01, 2017 ]
A
I have my UBP-X800 connected to my LAN, not the wireless. With the higher bandwidth the LAN supplies, I have not had any issues using Netflix. Netflix is one of the many apps available on the UBP-X800.
[ Robert  May 01, 2017 ]
A
in a word, fine. watched a netflix movie this past saturday without any issue. i have a 100mbps from the cable provider.
[ JAMES R  May 01, 2017 ]
A
It works very well with Netflix. It supports HDR and looks great. This is a new model and there was a recent firmware update that improved playback and we can expect others to come along. This should be on your shortlist of UHD players. Good price and a very solid build.
[ Havens  May 01, 2017 ]
A
I've had no problem setting up and using Netflix. The UMP-X800 has excellent wireless capability. I have it set up on a 5GHz network and it loads quickly and streams flawlessly. 4K does buffer in the beginning sometimes so Netflix will downgrade the feed initially. After a minute or two it switched up to 4K and if you run it back to the beginning it won't downgrade. However, because there are only a couple of apps available, I use another device for streaming and have only used this player for Netflix a couple of times (initial setup and streaming 4K).
[ CHRIS  May 01, 2017 ]
A
Works really good! No problems!
[ ABRAHAM  May 01, 2017 ]
Q
Can I use my old receiver with this unit, Onkyo TX SR 805 ?
[ chuck  Mar 25, 2017 ]
7 answers
A
Yes, you can. You can use the optical audio out to pass the audio signal to TX SR805 and HDMI to pass the video signal to TV directly. You will get pretty decent sound. However, UBP-X800 can help you do lot more with the sound.
[ Lianxiang  Mar 30, 2017 ]
A
Yes it would be possible to use this player with your old receiver - although not ideal. The player has two HDMI outputs, HDMI1 would need to connectect directly to your 4K TV and HDMI2 would connect to your receiver for the sound support. The player is capable of outputting more formats of audio streams than your receiver supports but the handshaking between the two should straighten out any differences.
[ David  Mar 28, 2017 ]
A
Maybe, but don't count on it. I tried it with my old Sony ES receiver and it didn't work. My receiver doesn't accept 4K inputs and the 2nd HDMI output on the player didn't work for me. I think it only outputs audio over HDMI and my receiver didn't like that.
[ Jens  Mar 27, 2017 ]
A
no reason to buy this if you are not upgrading all hardware to 4k.
[ Charles H.  Mar 27, 2017 ]
A
Sure it will work with your Onkyo. That said there are a few limitations. The Onkyo will not pass 4k signals to your TV if you have a 4k display. If you do have a 4k TV you can connect this Sony player directly to the TV using the HDMI 1 output and send the audio only to the Onkyo using HDMI 2 output on the Sony. If you don't have a 4k display the Sony will still work for 1080P content.
[ Havens  Mar 27, 2017 ]
A
YES. The X800 has two HDMI outputs and the one marked AUDIO only can go directly into your receiver and the VIDEO HDMI output can be plugged directly into your 4K TV's HDMI input.
[ Ralph  Mar 27, 2017 ]
A
Yes, you can still use the Sony UBP-X800 with your Onkyo TX SR 805. However, since the SR 805 is HDMI 1.3 capable which means it won't handle UltraHD 4K and it won't pass HDR (HDMI 2.0a and HDCP 2.2 are needed) the best it will do is 1080P, which the X800 will down convert to 1080P when you play UltraHD Blu-ray Discs or other UHD 4K content. The SR805 cannot not handle Dolby Atoms as well, but it will pass Dolby Digital Plus and TrueHD and DTS HD. The X800 is a great player. Very fast as disc loading and very quite. Make sure you use quality HDMI cables. I hope this answers your question.
[ James  Mar 26, 2017 ]
Q
how does the hdr work on this if you connect via hdmi to an Onkyo receiver and then out to a tv?
[ Stephen  Mar 16, 2017 ]
1 answer
A
As long as the Onkyo receiver in question supports 4K and HDR video signals, then it would work just fine to connect it via HDMI. If you would like to discuss further, feel free to contact an Advisor directly by phone (1-800-324-9695) or online chat.
[ Larry  Mar 24, 2017 ]  Staff
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