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Customer Reviews

Sony XAV-AX1000

Digital multimedia receiver (does not play CDs)

MFR # XAVAX1000

Sony XAV-AX1000

Sony XAV-AX1000

Digital multimedia receiver (does not play CDs)

MFR # XAVAX1000

1,210 reviews
View this product

Sony stereo

Crutchfield customer from Palm City, FL on 3/2/2021

Verified customer (What's this?)
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Awesome stereo! Love that I can use it for Car play ??.

Pros:

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Sony XAV-AX1000

Crutchfield customer from Meridianville, AL on 3/2/2021

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Love the Apple Car Play feature. Fairly easy to install in my 2001 Jeep Wrangler.

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Sony XAV-AX1000

Crutchfield customer from Bend, OR on 2/28/2021

2004 Lexus ES330

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Very easy to use and fits in dash nicely!

Pros:

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Sony XAV-AX1000

Crutchfield customer from Fort Worth, TX on 2/28/2021

2004 Jeep Wrangler Unlimited

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Love the product. Great interface. Picked the Sony XAV because of the CarPlay and the Sony name. Great upgrade for my older model 04 Jeep Wrangler. Improved the sound more than expected on all factory speakers. No microphone for hands free calling. Have to buy separate

Pros: Improved the sound more than expected on all factory speakers.

Cons: No microphone for hands free calling. Have to buy separate

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Sony XAV-AX1000

Crutchfield customer from Flemington, NJ on 2/28/2021

2012 Volkswagen Golf

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Fantastic service. Very helpful customer service when I needed a little direction with the wiring. The head unit is what I expected. Just very good all around.

Pros: Clean and tidy and very functional.

Cons: Perhaps the USB on the face of the Unit.

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Good receiver

Daniel from PORTLAND, OR on 2/27/2021

2017 Jeep Wrangler

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Good receiver. Does what I needed. It sort of feels "no frills". I definitely like the front mounted USB. Worked with my new backup camera and satellite tuner with no issues. Apple Car Play works but only with a USB cable.

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Garfield, NJ on 2/27/2021

2014 Toyota Tundra

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A+++++++++ Thank You

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Cons:

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0 of 0 found this helpful

Install Yourself

Crutchfield customer from West Jordan, UT on 2/27/2021

2008 Toyota Yaris

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Very easy to install.

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0 of 0 found this helpful

Westwood

Matthew from Boston, MA on 2/26/2021

2008 Toyota RAV4

Verified customer (What's this?)
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I have had this head unit for over 3 years in my RAV4, such a great product. If you are trying to decide between different units I highly recommend this one because of the physical volume control, it makes a HUGE DIFFERENCE. Personally, I believe this is the best unit out there because of the audio quality it delivers, the ease of install through Crutchfield, and the Apple Carplay function which is better than most automakers software. Through the 3 years I have had it, there have been a few times where it glitches and will not work, just don't get frustrated and reset the unit by turning it off and I've always been able to solve the problem. Sony delivers excellent audio products, and this is no expectation. If your in the market for a nice head unit, this is the best value for your money.

Pros: -audio quality -physical volume button -Apple Carplay function -overall quailty

Cons: -Screen can be dim at times during the day - unit will glitch out randomly, not very often

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Sony XAV-AX1000

Crutchfield customer from Houston, TX on 2/26/2021

2002 GMC Envoy

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Awesome unit, would buy it again

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0 of 0 found this helpful

Replaced the crappy factory stereo

Crutchfield customer from Lakewood, CA on 2/25/2021

2011 Subaru Forester

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Installed in a 2011 Subaru Forester replacing the factory head unit which is infamous to which poor is measured. The touch screen is accurate and the apple car play integration is flawless. The built in EQ settings are helpful and the power delivery to the speakers are great. However, the auto dimmer is a little dim in bright sunlight and a little too bright at night.

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Why spend any more money than this. Its perfect.

Chris from Brandon, FL on 2/24/2021

2005 Subaru Forester

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I debated a long time on whether I wanted to upgrade head units or not. But I got my tax returns so I figured Id let the interest free loan I gave the government pay for it and some other goodies. So worth it. I had always been jealous of friends who had apple car play and I will say it is with it. Sounds: MUCH better than my old crappy "Power Acoustic" head unit. I knew it would be better but didn't realize how much better. I first listened to it with my sub (Sound Ordinance that I got with it) and it was very clear loud. Then I turned on my powered sub and it all ran beautifully together. Touch screen: works exactly how you'd like it. Feels like your phone. IT HAS A VOLUME KNOB. I dont know why you would spend more money on a different head unit. This is all you need.

Pros: Price Screen Volume Knob USB on front panel Size Sound

Cons: It didn't give my car +50hp like I hoped for... (joking lol)

Crutchfield response on

2 of 2 found this helpful

Sony XAV-AX1000

Crutchfield customer from Whippany, NJ on 2/24/2021

2012 Honda Civic LX

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Straight up a great quality Head unit! the installation was straight forward and the harness and instructions were spot on. Looks just like it came from the factory when finished.

Pros: Easy install, great functions, Apple Car Play, Bluetooth

Cons: None

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Sony XAV-AX1000

Crutchfield customer from Manchester, PA on 2/23/2021

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LOTS OF QUALITY FOR THE COST

Pros: HAD TO CALL FOR A SMALL ELECTRICAL ISSUE, AUSTIN AT CRUTCHFIELD COULD NOT HAVE BEEN ANY MORE KNOWLEDGABLE OR PLEASANT AT 9am ON A SUNDAY MORNING! THANK YOU CRUTCHFIELD

Cons: HAD A LOT OF WIRING TO TIE UP IN A SMALL PLACE

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Sony XAV-AX1000

Crutchfield customer from Centreville, VA on 2/23/2021

2002 Acura RSX

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It's great for the price you're paying

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Sony XAV-AX1000

Crutchfield customer from Lithia, FL on 2/22/2021

2014 Toyota Corolla

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This is a solid car stereo. The user interface is simple and upfront. The EQ and the ability to customize your sound provides an experience on scale of more expensive units.

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Sony XAV-AX1000

Crutchfield customer from Old Monroe, MO on 2/22/2021

2005 Ford Mustang

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Works great so far

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0 of 0 found this helpful

Awesome sound with stock 2003 F150 speakers

Crutchfield customer from Escondido, CA on 2/22/2021

2003 Ford F-150

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works and sounds great. i do have one issue when the USB port is used with my iphone there is either a loose connection at the unit or iphone. i believe its at the iphone and if u you accidentally bump the cord at the connection it disconnects the iphone and u have to pull the cord out at either end and reconnect it. the sound is great and the touch display is too. the display is quite sensitive to the touch so if your in a vehicle that bounces around like my truck you inadvertently can touch a station or when u adjust the volume accidentally touch the screen. Therefore i definitely use the remote keypad with the unit it is great.

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Sony XAV-AX1000

Crutchfield customer from New Hope, AL on 2/22/2021

2013 Chevrolet Silverado 1500

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The installation of my new Sony XAV-AX1000 went extremely well. The documentation was well written and very easy to follow. I had a couple of questions, so before I started the install I called Crutchfield Tech Support. The technician was very friendly and experienced. He answered my questions immediately ( no, he never put me on hold) and gave me his extension if I had any problems with the installation. The install was plug and play. 45 minutes at the most. ( bet I could do it in less that 30 if I did it again!) If you want Service like it should, then Crutchfield has you covered. I already have committed to help friends with their installation, and have recommended them to most all of my friends. Congratulations to the Crutchfield Team. Keep up the great work. Sincerely Steve Payne New Hope, Al.

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Great product, great price

Crutchfield customer from Corpus Christi, TX on 2/22/2021

2010 Toyota Tacoma

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Great product, works perfectly with my iPhone. The wiring harness pre worked from crutchfield made install a breeze!

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Sony XAV-AX1000

Crutchfield customer from Eleva, WI on 2/22/2021

2012 Ram 1500

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Easy fit in dash. Great touch screen.

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Cons:

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Austin, TX on 2/22/2021

2000 Ford Econoline

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Great - easy to use - simple install

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Riverside, NJ on 2/22/2021

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Great unit, love the Apple Play and looks great in the dash and clear picture for Back up Camera! A++. Will be buying another one for our other vehicle.

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0 of 0 found this helpful

Works great

Crutchfield customer from Danielsville, GA on 2/22/2021

2004 Volvo S60

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Works great. My wife loves the Apple CarPlay!

Pros: USB on front panel. Rear view camera picture is clear

Cons: Factory default on the camera was reverse screen. Took a few minutes to figure that one out.

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Sony XAV-AX1000

Adul from DURHAM, NC on 2/20/2021

2017 Nissan Sentra

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Verified employee purchase (What's this?)

This Radio is a piece of crap! Bluetooth tricky yo use. Very basic features. Has only one sub output. Radio is very buggy. Check the online reviews and see. Phone works on the radio but not speakers. Only sound and talking thru your iPhone. This was a cheaply and designed radio. It really sucks. I would of been better off with a cheaper stereo unit. My 7 year old kenwood worked better and had more features. Don't buy the AX 1000 or any Sony. Had issues from day one. Also DO NOT pay for the Crutchfield wiring option if you get component speakers. It's a nightmare to go behind there work if a mistake was made. Like the blue white amp wire being connected to whatever it should not of been. They will not tell you after purchase that component speakers are best hard wired yourself, not use the cars OEM wiring with the adapters. Sony piece of junk. Gonna buy another unit soon then trash this one. But it won't be from Crutchfield!

Pros: None

Cons: Lots of problems and issues after install. Bluetooth and Apple play gets confused with each other. Both cannot work together as stated in instructions. Manual states (after purchasing) Sony receiver does not work properly in all Japanese vehicles. Really? Very basic options and features.

Crutchfield response on

0 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Windsor, CO on 2/20/2021

2008 Ford F-150

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Does just what I needed to replace the original equipment in my 2008 Ford F150. The external microphone is a great accessory and really makes calls and texts clear and easy. Apple Carplay keeps things in one place and driving is safer than messing with your phone on the road. Great price to boot!

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Cambridge, MN on 2/20/2021

2010 Ford Expedition EL

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Worked well

Pros:

Cons:

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Marysville, WA on 2/17/2021

2004 Subaru Impreza WRX

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Really a nice unit. I like the custom eq function.

Pros: A lot of great features, provides quality sound.

Cons: The included microphone seems of poor quality and would look tacky in the car in my opinion. Doesn't include reverse camera. I feel the price point could easily accommodate one.

Crutchfield response on

1 of 1 found this helpful

Surpassed expectations

Crutchfield customer from Dundee, OR on 2/16/2021

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Not only did the stereo add an easy to use touchscreen interface to my truck, but the quality of sound was completely upgraded from the stock Bose system and speakers. I highly recommend this stereo. I also love Carplay!

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Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Puyallup, WA on 2/16/2021

2012 Chevrolet Silverado 1500

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Easy to navigate and work, good sound

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Cons:

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0 of 0 found this helpful

Awesome unit

Crutchfield customer from Coral Springs, FL on 2/15/2021

2017 Ram 1500

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This unit is fantastic, very responsive, Apple CarPlay is flawless. If you do purchase this I would recommend getting the USB adapter off the back of the unit so you can install elsewhere. And the ready harness saved so much time it was plug and play. Works with my factory back up camera!

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Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Newnan, GA on 2/14/2021

2012 Ford F-250

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Overall I am very satisfied with the Sony unit. I wanted apple CarPlay, hands free phone, and prefer a dial for volume. For the price, I think this unit is great. The sound was improved through the factory speakers, and so far I have not had any issues with apple CarPlay feature. As others have mentioned, the USB port could have been located in a better area instead of just below the volume knob. I like being able to turn off the screen at night, and just use the remote to forward to next song. Hands free phone has worked great so far, and caller on other end said it sounds normal. The only thing I have not been happy with is the remote. You have to point it directly at unit for it to work. Other units I've had with remotes weren't as sensitive as this one is. I haven't messed with any special features other than mentioned above. If anything changes, I will update my rating accordingly.

Pros: Price, volume dial, remote, apple CarPlay, hands free calling

Cons: Remote sensitive to operating when not pointed directly at receiver eye.

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Yale, VA on 2/14/2021

2003 GMC Sierra 2500/3500

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I have a 2003 GMC 2500 that I use as my work truck. The factory radio had finally stopped receiving any stations, so I decided to do something. This unit was just what I was looking for. I love being able to connect my phone to it for handsfree use.

Pros:

Cons: needs a rear usb plug so all the cables could be hidden

Crutchfield response on

0 of 0 found this helpful

Nice value for features.

James from Columbus, GA on 2/14/2021

1994 Ford F Series

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Great value for CarPlay users that like a volume knob rather than buttons. Installed in 2001 Jeep Cherokee using the Metra double din kit (included with Crutchfield, extra $50 everywhere else). Brought the old Jeep up to date. Hands free calling works great. System consists of some old Boston Acoustics Pro series separates in the doors, Boston Pro 12's in the back and Sundown amps. Quite happy with how everything turned out. Boot up is pretty quick. Probably my only complaint is that the only USB connection is on the face of the unit. Would have been nice if they'd have provided one on the back. I'll be buying the same head unit for my old F250.

Pros: Price, CarPlay functionality, quick boot up.

Cons: No rear USB connection.

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Houston, TX on 2/13/2021

2003 GMC Sierra 2500/3500

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Installed in 2003 GMC Sierra 2500HD crew cab. Replaced original radio, nice to have all the modern features like Bluetooth, CarPlay, and phone capabilities, and added a Crux CUB-15 reverse camera. Easy install with the harness and install kits Crutchfield included. No cutting of dash or brackets was required even though instructions said I would. Like driving a new truck now, great sound and all the features are wonderful. Also installed all 4 new 6-1/2" Kicker 46CSC654 speakers. Factory speakers were rotted away. I used a RCA y adapter for sub preouts to my RF Amp for two 8" subs. Ran Bluetooth microphone up windshield pillar and under headliner to overhead compartment. Still need to fine tune the sound on equalizer. Glad I finally bit the bullet and upgraded!

Pros: Great features, easy install

Cons: None so far

Crutchfield response on

0 of 0 found this helpful

Great value. Easy-to-use

Crutchfield customer from New Washington, IN on 2/12/2021

2008 GMC Canyon

Verified customer (What's this?)
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Bought this for my son's GMC Canyon. Fits great with Crutchfield supplied bezel/installation kit. 10 band equalizer makes it very easy to fine tune to your type of music. iPhone controls work seamlessly.

Pros: Easy to set up. Works as it should...It's a Sony!

Cons: None at this time.

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Glendale, CA on 2/12/2021

2006 Scion xB

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You pay for what you get. This is a great product! There are limitless options out there but if you want plenty of functionality and good build quality, you can lose with this one.

Pros: decent output to improve stock units, has features to customize sound quality such as equalizer and dso, car play, screen lighting is good, touch sensitivity is good, build quality is good.

Cons: not the largest screen in the segment but was not the driver for getting this product.

Crutchfield response on

0 of 0 found this helpful

Great Value

Crutchfield customer from Lewisberry, PA on 2/12/2021

2007 Pontiac Torrent

Verified customer (What's this?)
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This is a great entry level receiver. The install was very easy and added a great look to my daughters vehicle. The apple CarPlay feature is a must for my daughter as a new driver. The hands free operation and backup camera capabilities where our main reason for upgrading.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Bristol, CT on 2/10/2021

2010 Toyota Corolla

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The main problem I have with the radio is that there is no way to turn it off. This is not as big a deal because there is a volume control knob that you can turn all the way off. My favorite thing is Apple CarPlay. Reception is also very good.

Pros: Reception is also very good.

Cons: Unable to turn off.

Crutchfield response on

0 of 0 found this helpful

Get it

Crutchfield customer from Pinehurst, NC on 2/10/2021

2012 Jeep Wrangler Unlimited

Verified customer (What's this?)
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I love this. Needed a new one after my uconnet in my 2012 crapped out. I specifically chose this one for the knob which is great. Easy install and easier with the plug and play which I would recommend. Install took maybe 20-30mins. Taking my dash off took longer. Only problem I had was shipping but since this is the review for the product I would still give it 5 stars. Everything I wanted. Easy to use and easy to install.

Pros: Price Easy to install Easy to use

Cons:

Crutchfield response on

0 of 0 found this helpful

Solid choice

Crutchfield customer from Chesapeake, VA on 2/10/2021

2011 Ford F-150 XLT

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Solid economical choice! Very pleased with the performance

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Waterford, PA on 2/9/2021

2013 Chevrolet Express

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Easy install and setup & very easy to operate

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Evans, GA on 2/9/2021

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Very easy install

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Update

Crutchfield customer from Playa Del Rey, CA on 2/8/2021

2005 Chevrolet Equinox

Verified customer (What's this?)
Verified employee purchase (What's this?)

I'm buying a new car but updating the sound system in my older car. I'm giving my older car to my niece so I wanted it to have an updated system. This Sony product fit the bill. USB plug, apple play, touch screen. Ordering from Crutchfield was so easy. After you select a system, the website lets you know what other items you'll need for a successful installation. I had a friend install it, and he was impressed with the completeness of it all. It looks great, and sounds so much better than the factory unit that was installed.

Pros: Easy install, USB plug, Apple play, touch screen.

Cons: No cons.

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Raymond, NH on 2/8/2021

2011 Nissan Rogue

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Nice radio, compact and easy to install

Pros: nice display, easy to use

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Belle Plaine, MN on 2/8/2021

2008 Ford Expedition

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Its really nice. CarPlay is really well implemented. Sounds fabulous

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Dallas, GA on 2/6/2021

2001 Ford F-250 Super Duty

Verified customer (What's this?)
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So far so good. Very pleased. Actually ordered a second for my father. Would recommend.

Pros: Apple CarPlay. Volume knob

Cons: Hard to see with polarized sunglasses on.

Crutchfield response on

0 of 0 found this helpful

Extremely happy with my purchase

John from Midway Park, NC on 2/4/2021

2004 Volkswagen Jetta

Verified customer (What's this?)
Verified employee purchase (What's this?)

I purchased the Sony XAV-AX1000 a week ago. I opted in for the Ready-Harness, and for additional $, everything is plug-and-play at that point - so why wouldn't you choose that route? The head unit, harness, and packaging was very clean and presentable. I love the head unit; it's very sleek, clean, and responsive. It doesn't have many features, but I bought it for the sole purpose of using Apple CarPlay. The sound - even on factory speakers - is incredible. Huge upgrade over the factory unit! 10/10 would recommend! - I HAD an issue where the head unit wouldn't power off after I turn the car off; BUT, after 45 minutes on a phone call with a specialist named "Rudy", he helped and solved the issue with me! Turns out, there's a short in my vehicles door harness, that communicates with the radio, telling it to power down... It wasn't Crutchfield's fault, it wasn't my fault; it was the vehicle causing the discrepancy. Crutchfield's technicians and specialists are very helpful, and a useful resource.

Pros: Sound, display, sleek features, no obnoxious buttons, responsive.

Cons: None.

Crutchfield response on

1 of 2 found this helpful

nice radio

Crutchfield customer from Valatie, NY on 2/4/2021

1996 Dodge Ram 3500

Verified customer (What's this?)
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This is a very nice unit. the cool thing is that the body of the tuner is single DIN...only the face is double din. fits in allot of places that a standrad double din would NOT fit

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Cons:

Crutchfield response on

1 of 2 found this helpful

Sony XAV-AX1000

Crutchfield customer from Oak Lawn, IL on 2/2/2021

2008 Chevrolet TrailBlazer

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Good

Pros:

Cons:

Crutchfield response on

0 of 3 found this helpful

Sony XAV-AX1000

Crutchfield customer from Milford, OH on 1/31/2021

2007 Ford F-250 Super Duty

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So far it has been a great head unit and it's simplicity is very nice

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Cons:

Crutchfield response on

0 of 2 found this helpful

A solid buy

Crutchfield customer from Northbridge, MA on 1/31/2021

2016 Honda Civic LX

Verified customer (What's this?)
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Great HU. It was exactly what I was looking for to replace my factory one. Touch screen is a little finicky but works. CarPlay works great, just wish the USB port was located in back. Had to get a right angle usb connector so the wire wasn't just sticking out. This cleaned it up very nicely. Huge improvement in sound to the factory speakers and love the ease of adjusting the equalizer or using the presets. Can't wait to get the sub and aftermarket speakers in.

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Crutchfield response on

3 of 4 found this helpful

Highly recommend

Crutchfield customer from Des Moines, IA on 1/30/2021

2010 Honda Element EX

Verified customer (What's this?)
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I love it! so much better than the 10 year old stock radio, the music sounds better with the usb connection, the apple carplay is great. The price is great for what you get.

Pros: great price, great features

Cons: none yet

Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Dauphin Island, AL on 1/30/2021

2013 Subaru XV Crosstrek

Verified customer (What's this?)
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A great product that makes daily driving that much better. I love the easy CarPlay conversion.

Pros: Volume knob, aux, usb input

Cons: None

Crutchfield response on

1 of 1 found this helpful

Does exactly what I need it to.

Crutchfield customer from Millville , NJ on 1/28/2021

2014 Ford F-150 STX

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Does exactly what I needed for my 2014 F150 work truck. I just needed something easy with CarPlay and this fit the bill. Actually woke up all the factory speakers too. Easy to learn interface and ease of installation with instructions and gear provided by Crutchfield. I've been a customer since 1996 and still satisfied to this day.

Pros: Basic unit for excellent CarPlay use. Wakes up factory speakers tremendously.

Cons: Screen glare.

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Sony XAV-AX1000

Crutchfield customer from Alexandria, VA on 1/27/2021

2006 Toyota Tacoma

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Screen went out after 3 days, but the excellent tech support helped restore.

Pros: Decent features for the price Easy installation

Cons: small volume knob, located too close to USB port--hard to adjust volume when connected

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1 of 2 found this helpful

Old car feels like it has a new lease on life with this Sony!

Crutchfield customer from Fairfield, CA on 1/27/2021

2001 Porsche 911 Carrera

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Already had an aftermarket head unit so installing this was a breeze. Also ordered the ore made harness connections and it saved me a TON of time. Display is nice, clear, and modern. Also loving the car play connection to my iPhone! It made my 20 yo Porsche like a brand new car!

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Sony XAV-AX1000

Crutchfield customer from Harrisonburg, VA on 1/26/2021

2012 Honda Ridgeline

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Great sound quality through the stock speakers in my truck. Being able to easily add Apple CarPlay to an eight year old truck is a game changer.

Pros: The physical volume knob and front USB for CarPlay are great features.

Cons: Headunit can either have a phone connected by bluetooth or wired CarPlay, not both. I'd hoped to be able to have the wife's phone connected by bluetooth while running my phone by CarPlay. Definitely not a deal breaker.

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Sony XAV-AX1000

Crutchfield customer from Shelton, WA on 1/26/2021

2007 Chevrolet Express

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Works well.

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Sony XAV-AX1000

Crutchfield customer from Lagrange, GA on 1/26/2021

2013 Chevrolet Silverado 1500

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Much better sound than my stock unit and installation was easy.

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Works and Fits Great!

Crutchfield customer from Harrison, OH on 1/25/2021

2006 Honda Pilot

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Works great and fits perfect in my vehicle. Even the controls on my steering wheel work with this unit

Pros:

Cons: Found no cons

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1 of 1 found this helpful

Great CarPlay unit

Crutchfield customer from Tacoma, WA on 1/25/2021

2004 Ford F-150

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This is a great unit. I got it because I wanted the benefits of Apple CarPlay along with a physical volume knob and this Sony did the trick. So far it has worked up to my expectations and is intuitive to use meaning I have not yet needed to break out the users manual.

Pros: Volume knob Intuitive

Cons: None

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Excellent product great interface

Mike from Macungie, PA on 1/25/2021

2008 Honda Civic SI

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Great product. Looks very sleek and all the controls are easily accessible. Crisp clear sound and pretty easy to install in a civic. Love it

Pros: Sleek Great menu options Easy to navigate Volume button is nice

Cons: None

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Sony XAV-AX1000

Crutchfield customer from Dothan, AL on 1/24/2021

2009 Honda Odyssey

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My son finally insulted the radio yesterday and it sounds great!

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Westwood, MA on 1/24/2021

2001 BMW 5 Series

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Great radio for the price! Apple Car Play is really the reason I purchased this unit and it works seamlessly.

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2 of 2 found this helpful

Sony XAV-AX1000

Guest from Eatontown, NJ on 1/21/2021

2008 Honda CRV LX

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I was very pleased with this device. Very simple and sleek design.

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Sony XAV-AX1000

Crutchfield customer from Manahawkin, NJ on 1/20/2021

2010 Honda Accord EX-L

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Works well

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Cons:

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So far so good

Crutchfield customer from Boulder, CO on 1/19/2021

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I have not been driving much lately, but so far it sounds good. The installation was easy except for the need to modify the dash to make it fit, which is An issue with some Fords not the unit. I use the pre-outs and an amplifier, so I don't know how it would sound outputting to speakers, no reason to think that it would not sound good. Still messing with Apple CarPlay, but that all worked just by connecting my phone to it. Were I using it for a longer period of time my rating might change.

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Sony XAV-AX1000

Crutchfield customer from El Cajon, CA on 1/19/2021

2008 Toyota Tacoma

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Sounds great and looks great. Very clear screen.

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Awesome for modernizing an older vehicle

Crutchfield customer from Kyle, TX on 1/18/2021

2003 Ford Expedition

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Modernized a 2003 Ford expedition very nicely. apple car play works great. only wish that manufacturers would stop using these horrid resistive touch screens.

Pros: Apple car play Compact good sound

Cons: resistive touch screen :(

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Sony XAV-AX1000

Crutchfield customer from Fostoria, OH on 1/18/2021

2010 Honda Civic DX

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Fast shipping and received everything needed for the install

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A happy sony owner

Crutchfield customer from Milford,%20CT on 1/18/2021

2014 Ford F-150 STX

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Very happy with the Sony XAV-AX1000. The Apple CarPlay is flawless, the sound is quite good even with stock speakers! Installation was simple and the questions I had were answered by a top notch Crutchfield tech.

Pros: CarPlay, nav, responsive unit

Cons: Could have a bigger screen

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Sony XAV-AX1000

Crutchfield customer from Austin, TX on 1/17/2021

2004 Toyota Tundra

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Great radio for the price!

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Amazing head unit

Crutchfield customer from Walla Walla, WA on 1/17/2021

2010 Toyota Corolla

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I'm really amazed this head unit is awesome and the car play work fine. the sound and the amp built in is a plus

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Nice system- definitely worth the money.

Stephen from CULPEPER, VA on 1/17/2021

2004 Chevrolet Silverado 2500/3500

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For the money it's a very nice system. I am buying an identical setup for my Suburban. It sounds about the same as the stock Bose stereo, which is not surprising since the amp and speakers are the same. Car Play works very well.

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Very good stereo/media player with some things to watch out for

Crutchfield customer from Mason, OH on 1/17/2021

2011 Honda Accord LX-P

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This is a good quality media receiver. It has excellent FM and AM reception. Lots of preset channels that can be created (18). Bluetooth connection is easy to do. Display is clear and crisp. A couple of confusing things: on the box it looks like this has GPS such as Google Maps, but it really does not. It depends on your connecting an iPhone so that you can use Apple Play app with it. I'm not sure if there's an equivalent Android app that allows you to have a maps program hooked up to it. Also, during instruction, note that the screen spans the space of a double din stereo, but the stereo chassis itself only spans one of the two spaces. Nevertheless, you need the double din adapter that comes with the Dash kit. You need to put the double din brackets into the opening first and then slide the stereo into the chassis.

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2 of 3 found this helpful

1988 FJ62

Paul from Carlsbad, CA on 1/17/2021

1988 Toyota Land Cruiser

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Installed into a 1988 FJ62 in Jan 2021. Fits the double din slot and the recommended wiring harness worked perfect. Stereo, Bluetooth, and CarPlay all fired right up. If anything changes, positive or negative, I'll update the review.

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Sony XAV-AX1000

Crutchfield customer from RANCHO CORDOVA, CA on 1/16/2021

2002 Honda Civic EX

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Nightmarish product. I decided to upgrade my 2002 civic oem radio because I wanted a backup camera. What a mistake. Unit Installation - not difficult Sound qlty for this unit is poor ( FM music sounded like an A.M. Radio, muffled, super low fidelity.) High consumer frustration. spent over $100 replacing the speakers with Kenwood. Improved the sound qlty by a small margin. spent $100 adding DSP. Improved the sound qlty much better. This is a must have!! spent $10 on FM tuner. Now the unit sounds very good but not great. Total add'l cost over $200. Total add'l troubleshooting time 5-10hrs Total frustration = priceless Would I recommend this product? No unless you are ready to overhaul entire sound system.

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Sony XAV-AX1000

Crutchfield customer from Pomfret Center, CT on 1/16/2021

2005 Toyota Highlander

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Nice clean interface. Easy to use. Was exactly what I was looking for and is performing as I hoped.

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Apple Carplay is epic

Crutchfield customer from Conifer, CO on 1/14/2021

2009 Pontiac Vibe

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Love this so much! Apple CarPlay works great and install was super easy!

Pros: Apple CarPlay, sound quality, looks great!

Cons: The screen doesn't dim when I turn my headlights on. But that probably depends on the vehicle.

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1 of 1 found this helpful

Great

Crutchfield customer from Tupelo, MS on 1/13/2021

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This thing is awesome. Who plays cds anymore...CarPlay, xm, and any other media platform you need to enjoy your music.

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Overall Good Unit, some glitches

Steven from Coeur D Alene, ID on 1/12/2021

1996 Toyota Land Cruiser

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It sounds great, looks great and works great with CarPlay. I did have an issue with two items, though: 1. USB Drives will not show Artist/Albums/Songs in alphabetic order...this is an issue with many USB sticks, and you need to use DriveSort or similar to "re-order" the actual files and folders. Works fine after doing this. Related issue is the 255 folder limit for those with large music collections. 2. Bluetooth Audio on the Sony Site says that the unit has "GROUP (FOLDER) +/- " capabilities. It does not work with my iPhone running iOS 14.3, and with Firmware 1.23 on the unit. What this means is that you should be able to click on the "+ or - Folder" on the touchscreen and move to the next or prior album, but the unit does nothing...you are stuck in the album unless you use your phone to navigate. I confirmed with Sony that this is not working, and hope that they will either (preferrably) fix the Firmware, or remove this claim from their advertising. Not a huge issue for me, but would be so for those wanting to have their Music library on their iPhone, and navigate easily from the Sony touchscreen. This feature works fine with the USB stick.

Pros: CarPlay works great

Cons: USB drives need to be sorted using DriveSort, otherwise Artists/Folders/Songs will not appear in alphabetical order Bluetooth with iPhone does NOT allow for Group (Folder) + or - movement

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Nice responsive head unit with Carplay

Crutchfield customer from Webster, NY on 1/12/2021

2013 Subaru Impreza

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Everything fit well and worked as expected. Had to figure a few things out that the instructions didn't cover, but the stereo is installed and working well.

Pros: Carplay, ease of installation

Cons: Volume knob is tiny, wish the USB interface was on the back.

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Great Upgrade for my 08 Jeep JKU

Crutchfield customer from Allen, TX on 1/12/2021

2008 Jeep Wrangler Unlimited

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Great unit but had to exchange the first one I bought because Apple CarPlay would not work. Tech support mentioned that sometimes these units just won't connect, but the exchange process was very easy!

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Sugar Land, TX on 1/11/2021

2006 Toyota Camry Solara

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Great product. Even with original speakers the music quality has improved a lot. All features are easy to navigate. BT and Apple Play work great with my iPhone. Instructions were good and easy to follow. I recommend to find and watch video for removing dash board and car trim pieces to help visualize the process and use good quality trim removal tools

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1 of 2 found this helpful

Great affordable product

Crutchfield customer from Raytown, MO on 1/10/2021

2006 Honda Element

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Love this head unit. Apple car play was intuitive and easy to use once installed.

Pros: Affordable, integrated google maps and apple car play

Cons: A little complicated to install, but with the help of the tech guys at crutch field it was do-able

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Sony XAV-AX1000

Mason from DEATSVILLE, AL on 1/6/2021

2012 Toyota Tacoma

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Instructions aren't very clear.

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Cons:

Crutchfield response on 1/11/2021
Mason contacted our Tech Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

0 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from East Windsor, CT on 1/5/2021

2011 Nissan Xterra

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I like the USB and Aux port on the front of the head unit.

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1 of 1 found this helpful

Best Bang for Buck

Crutchfield customer from Yucaipa, CA on 1/4/2021

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Awesome stereo. Responsive and easy to use. Works great in my 2008 Ridgeline. Best apple car play stereo for the price.

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Sony XAV-AX1000

Crutchfield customer from Perrysburg, OH on 1/2/2021

2005 Ford F-150

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WANTED A VOLUME BUTTON I COULD TURN AND THIS SONY MET ALL MY NEEDS

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Antioch, IL on 1/2/2021

2009 Ford Escape

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Easy to install and program . Works great

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Cons:

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Sony XAV-AX1000

Crutchfield customer from Tampa, FL on 1/2/2021

2003 Mazda Protege

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All radio features are spot on. Works perfect and the apple CarPlay works perfectly.

Pros:

Cons:

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from San Ramon, CA on 1/2/2021

2006 Mazda MX5

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I wanted to get a head unit for my 2006 MX-5, and this was exactly what I needed! It was simple to install with the included wiring instructions and compatible harness Crutchfield offers. Now I'm able to connect my phone for apple car play and improved sound quality over the oem unit!

Pros: Apple car play, volume knob rather than a button, responsive touch screen, easy to navigate, better sound quality

Cons: none

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Sony XAV-AX1000

Crutchfield customer from Rancho Cordova, CA on 1/2/2021

2010 Dodge Charger

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Basic and easy to use

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0 of 0 found this helpful

Sounds good, looks good.

Crutchfield customer from Granville, OH on 1/1/2021

2010 Toyota Corolla

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Great Radio. Starts fast. Bluetooth connection is very quick. no lag / delay when using Bluetooth. Installation was really quick. Directions weren't exactly clear on how to wire it to the parking break on a 2010 Corolla; But I watched a couple video on YouTube and got it solved (I would have called Crutchfield, but it was a Christmas present and I was installing on Christmas Day). Overall very happy. Sounds good, looks good.

Pros: looks good. Installation was quick, wiring was straight forward. no lag on Bluetooth.

Cons: directions weren't clear on how to wire to parking/emergency break.

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Customer review photo

1 of 1 found this helpful

Great head unit!

Crutchfield customer from Fort Smith, AR on 12/31/2020

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Excellent sound. Very user friendly. Apple CarPlay works flawlessly. Couldn't ask for more!

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0 of 0 found this helpful

Raphael Samuel

Crutchfield customer from Perris, CA on 12/30/2020

2004 Cadillac SRX

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This Sony stereo is the best Stereo I've ever owned. The interaction with my iPhone makes it very convenient to do many things hands-free in the car, the back up camera is excellent, and all the features are easy to navigate. I was so pleased with it that I purchased another one within a month to put in another car.

Pros: CRUTCHFIELD's help and customer service.

Cons: Steering controls do not work

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Incredulous. Doesn't power off!

Burrill from N Las Vegas, NV on 12/30/2020

2002 Toyota Tundra

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I read the reviews here and elsewhere before purchasing. And there were several that mentioned that the system wouldn't power off. But I couldn't believe anyone and certainly not Sony would make a unit that wouldn't power off; I was wrong. I admit I do like everything else about the unit. But waking up to a dead car battery is a deal breaker. I had to drill a hole in my dashboard to install a toggle switch(see photo.)

Pros: Economical Nice sound quality Apple Carplay

Cons: Does not power off Waze app can be sluggish with unit Sometimes slow to recognize phone

Crutchfield response on 1/6/2021
Burrill, we're sorry you're having issues with your receiver. If the problem continues, please just reach out to our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.
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Very nice head unit

Greg from GRAND PRAIRIE, TX on 12/29/2020

2009 Ford F-150 Lariat

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Great user interface with no lag on input. Apple CarPlay works like a charm

Pros: Apple Car Play Touch screen

Cons:

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Cincinnati, OH on 12/29/2020

2005 Nissan 350Z

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This radio works great ! EZ to use

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0 of 0 found this helpful

Nice replacement radio with Apple CarPlay

Crutchfield customer from Charlottesville, VA on 12/28/2020

2004 Honda CRV LX

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Installed in 2004 Honda CRV, sounds great, love the Apple CarPlay feature. I have to say that this install was much easier than I anticipated. The wire harness adapter made connecting the wiring easy. I was able to use the original radio's bracket so physical installation was not difficult. The trim was pretty decent, a little gap around the edges but not noticeable unless you look for it.

Pros: Sounds good, Apple CarPlay, fairly easy installation

Cons: none

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Sony XAV-AX1000

Crutchfield customer from Royston, GA on 12/28/2020

2011 Chevrolet Silverado 1500

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Good for the price

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0 of 1 found this helpful

Great radio

Crutchfield customer from Logansport, IN on 12/28/2020

2004 Dodge Ram 1500

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Great radio. 5 star if there were a rear USB port as well. I just don't like the cable hanging from the front of the radio. Installation kit and instruction were very good. Crutchfield 5 stars.....XAV-AX1000 4 stars

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1 of 1 found this helpful

She loves it, has a few glitches .

Crutchfield customer from Benton, LA on 12/28/2020

2013 Chrysler 200

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All in all the crutchfield experience was easy and they actually answer phones and walk you through things while providing exactly what you need. The ax-1000 has had a few glitches or it's the meastro and firmware more than likely I suspect and people accuse sony when there's a lot that has to happen for everything to work. This is on a Chrysler 200. I'm assuming it could happen with any set up and I'm going to contact crutchfield to address a reverse and volume issue . I have confidence it's a problem they will be able to. Fix as opposed to not having them involved, I'd be up a creek. Sony seems to have stopped pushing one of the upgrades to this model due what looks like a lot of complaints so it's not foolproof but I think this is a great radio and the sound pumps . Crutchfield made it possible for me to hook this up plug and play with a phone call. There was a slight mod I had to do that wasn't explained to my dash and the instal kit was super cheapy plastic so that was a pain. They need a better quality bracket and a few more instructions on the instal and pretty much anyone with a few tools could do this.

Pros: Powerful enough that she didnt loose anything from the factory sound 6 speaker system. Superior phone service from crutchfield. Exact wires from crutchfield no need for stripping and making connection's myself. Fits the dash without sticking out like a larger screen would, something to consider that I didn't think about. Worked with steering controls. No special brake wiring required on my car. Chrysler 200. Easy to use usb in front which people complain about but it's easier .

Cons: Reverse glitches and volume that could be the maestro firmware not the AX. Cheap brackets from crutchfield. Had to cut my dash and didn't have instructions on that. Hard to determine the right screw holes on the instal kit wasn't easy at all. Need to add a few zip ties to contain the wires for home installs especially for the mic and one plug.

Crutchfield response on

2 of 2 found this helpful

Great radio with Apple CarPlay and Sony quality

Ryan from Hanover, MN on 12/28/2020

2008 Hyundai Azera

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Great stereo! We ordered two of these for Christmas gifts for our son and daughter's vehicles. The head unit looks great in both (2011 Mazda Tribute base and 2008 Hyundai Azera Limited) and not out of place. The sound quality is really good along with the build construction. The resistance screen is quick and responsive, but it does have kind of a plastic feel to it. Kind of wish we ordered the XAV-5000 for $30 more with its capacitive screen, but they were out of stock at the time. The microphone works well and is very clear sounding. Apple CarPlay and Bluetooth both connect quickly and work well. The screen size is only 6.2", but it doesn't seem that small. The Apple CarPlay menu displays well on it. The volume knob is a little small especially when the USB cable is plugged in, but it's great to have along with the front USB. Overall for $298 the XAV-1000 is a great basic radio with Apple CarPlay and Bluetooth. As always Crutchfield's customer and technical support are first rate. They are very courteous, knowledgeable, and were able to address all of our questions.

Pros: * Slim rear design allows plenty of space to store the wiring underneath the radio * The menu and interface are quick and responsive * Sony build quality is top notch * Great sound quality * The display is very clear and easy to read

Cons: * the Resistance screen has a thin plastic top layer which is feels ok, but not like a glass iPhone screen * volume knob is a little small, but it works well * screen size may be too small for some

Crutchfield response on

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Great product and excellent customer service.

Crutchfield customer from Anderson, IN on 12/26/2020

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Great unit. Works as expected. Crutchfield customer service is wonderful. Very helpful and informative from ordering to support. Very pleased.

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Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Mc Kenzie, TN on 12/23/2020

2006 Chevrolet Silverado 2500/3500

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Amazing unit that looks like it was meant to be there from the beginning. Extemely easy install and spring for the Easy Harnessto make your life easier.

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3 of 3 found this helpful

Sony XAV-AX1000

Jordan from MILTON, FL on 12/22/2020

2018 Mitsubishi Mirage

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Good equalizer, screen can be easily turned completely OFF during night driving ( an absolute must for me). Phone calls are clear with provided mic, easy to answer\make calls private

Pros: Screen turns off easily

Cons: Smallish eq slider tabs are a bit sensitive.

Crutchfield response on
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1 of 1 found this helpful

Love it.

Crutchfield customer from W Long Branch, NJ on 12/22/2020

2005 Toyota Tundra

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This unit is better in every way than my previous Clarion. Better sound, screens change faster, more functions, recognizes external devices better. Subtracted a star because a couple of times it has not recognized my cell phone bluetooth connection for a few minutes. My old Clarion did this all the time so this Sony still much better in that regard. Apple play is excellent!

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Crutchfield response on

3 of 3 found this helpful

Rock on!

Crutchfield customer from High Springs, FL on 12/22/2020

2015 Toyota Prius C

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Replaced the factory radio in our Prius C with this unit. Considered a Kenwood, but the steering wheel control and associated gear made the cost beyond our budget. Really pleased with the decision to go with the Sony. The price was right, steering wheel control was affordable, and the sound is terrific! We had previously installed upgraded speakers and this unit (with the Sony compact amp) really brought them to life! Apple Car play works great, Sirius/XM works great with the optional receiver, and the volume knob is a feature I have missed on aftermarket radios. I almost forgot the most important thing. The video display on this unit is MUCH better than the factory display. I had installed a back-up camera (from Crutchfield) a few years back and was never pleased with the display. Once this unit was installed I realized it wasn't the camera, but the factory display that was lacking. Very pleased with this purchase and as always with Crutchfield and their service.

Pros: View screen Apple Car play Sirius/XM interface Volume knob

Cons:

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3 of 3 found this helpful

Sony XAV-AX1000

Crutchfield customer from Lake Oswego, OR on 12/21/2020

2000 Ford Econoline

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Awesome system and easy to install.

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Ringwood, NJ on 12/21/2020

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Great radio for a dodge ram and wiring harness and dash kit made it simple to install

Pros: great size and funtions for a dodge ram

Cons:

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1 of 1 found this helpful

Great radio at a decent price

Crutchfield customer from Atlantic City, NJ on 12/21/2020

2008 Toyota Sienna

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Setting the unit up was a breeze, and car play works flawlessly, one thing I loved about the unit apart from the ones I saw was a the volume button. I got this radio for my parents who are retired and not so tech savvy and they had no issues whatsoever

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Tacoma, WA on 12/20/2020

2006 Honda Element

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Works great as a new stereo head unit in my 2006 Honda Element. Integrated with the OEM/factory amplifier and 7 speaker system (including the tweeters and subwoofer) without issue and sounds great to me. The aux port on the car is disabled, but this unit has an aux port of its own, so no loss in functionality there. The steering wheel volume controls do not integrate, but I opted not to bother with any additional adapters as this unit has a dedicated volume knob (and this works well for me). Radio/tuner works well, and the feature I wanted most was CarPlay to integrate with my iPhone and that works well too. My only tiny item of feedback would be that I wish the Home button on the bezel control had some backlighting.

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3 of 3 found this helpful

Simple

Crutchfield customer from Middleburg, FL on 12/20/2020

2004 Ford F-150

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This unit does everything I need it to do. Simple controls and screens. Doesn't require a doctorate in car audio. Best feature is a USB on the front.

Pros: Front USB

Cons:

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Normal, IL on 12/19/2020

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Here are my thoughts. Overall it's a great head unit. This is not a capacitive touch screen but it's works just as good and with no delay. Also the CarPlay hooks up fast. I've also got an Alpine head unit comparable in price so I'm comparing it to that. What I like, different wall paper choices, volume knob, easy usb hook up on front of the unit, custom steering wheel controls. Microphone has a gain feature that alpine doesn't. So it doesn't pick up background noise while on a call. Beware of hooking it up to a Mercedes. It will work but the Axxess control unit has a hard time figuring out the steering controls.

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Ortonville, MI on 12/18/2020

2005 Buick Rendezvous

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works just how expected, perfect fit

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1 of 1 found this helpful

'07 Trailblazer

Crutchfield customer from York, SC on 12/17/2020

2007 Chevrolet TrailBlazer

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First of all I have to say that if anyone is considering NOT using the Crutchfield ready harness service, you'd be crazy not too. This made the install literally plug and play! So easy. The hardest part was when I decided to add the backup cam I had to run the cable from the rear all the way to behind the dash. The CarPlay addition is awesome and no glitches yet. The only surprise was that I was expecting the XM to simply switch to the new Radio ID. Found out that the Stock tuner was not compatible with the new radio. Had to buy new XM tuner and pull radio back out to hook it up. FYI you can buy an adaptor to use the factory antenna.

Pros: Perfect fit All function worked flawlessly including steering wheel controls

Cons: Had to add updated XM tuner due to age of vehicle.

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Dorr, MI on 12/17/2020

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So far so good. Easy to install

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Lindon, UT on 12/16/2020

2006 Toyota Tacoma

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Love this, CarPlay is a total game changer! Install was quick and easy, despite my ineptitude with electrical projects.

Pros: CarPlay, volume knob, USB access on the front, Siri/hands free calling and texting, comes with a mic that's also easy to install.

Cons: None!

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1 of 1 found this helpful

Love my new Sony.

Crutchfield customer from Salem, IN on 12/15/2020

2010 Nissan Altima

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Had a very low end factory radio in my Ford transit connect. Upgraded the speakers but just didn't do it. Talked with an advisor and they suggested this Sony. He was spot on. Really brought life to the speakers. Love the CarPlay. Install looks better then factory. It may sound crazy but the tuner picks up much better then the stock radio. Well worth the money. My son loves the radio so I bought one for his car as a Christmas gift.

Pros: Easy install. Great tuner. CarPlay. Volume knob.

Cons: None

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1 of 1 found this helpful

Great option for the $$$

Crutchfield customer from Seneca, SC on 12/14/2020

2006 Ford F-150

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Good camera. Good control. A bargain for upgrading from 01-08 technology. Speaker for Bluetooth gets a lot of background noise. Fixed it with some foam on the front on the speaker.

Pros: See above.

Cons: Going from CarPlay to AM/FM, the tuner option must selected. The equalizer may be more cumbersome than required.

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1 of 1 found this helpful

Solid build, annoying usb cable

Crutchfield customer from Dallas, TX on 12/11/2020

2015 Subaru WRX

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It works incredibly well, and the build quality is very solid. I do wish it supported wireless Carplay though, as the cable is not in the most convenient location and is always slightly obscuring the screen.

Pros: Easy to use Looks nice Feels solidly built Physical volume knob

Cons: No wireless CarPlay

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Pine Bush, NY on 12/11/2020

2015 Toyota Tacoma

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Wonderful Product. Love the USB on the outside. CarPlay works great too

Pros: CarPlay External USB

Cons: None

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1 of 1 found this helpful

Jury still out.

Crutchfield customer from Coupland, TX on 12/8/2020

2008 Ford Mustang

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It is a nice unit however after being in the car for one week it got stuck in video mode with "no input detected" upon boot up. I have up to date FW and backup camera disabled. I killed the ignition, turned back on and it was stuck again. Came back a while later and it was fine. I had just done a key fob programming to the car so wonder of the rapid cycling of the ignition hung the boot up. I'll check back in later with an update.

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1 of 1 found this helpful

Nice at first, but deceiving

jorge from Stony Point, NY on 12/7/2020

2011 Subaru Outback

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I installed this unit on my 2011 subaru outback and it worked great in the begining.. after a few months the back up camera seemed to need to warm up as stupid as that sounds.. It would not work right away. After driving 10-15 minutes i'd shift into reverse and it was fine. Quite annoying . also when switching from streaming to radio, it sends me back to streaming.. Super annoying.. I have to unplug the phone to listen to the radio..I did all the software as recommended and still having the same issues Crutchfield sent me to sonys website to file a claim and I'm waiting 30 minutes and no response.. They're customer service is GARBAGE!! I will NEVER buy another sony product.. My word..

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2 of 4 found this helpful

Great Upgrade

Crutchfield customer from Clearwater, FL on 12/7/2020

2002 Chevrolet TrailBlazer

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Chevy 2002 Trailblazer. Great factory replacement to bring your vehicle up to date for hands free driving. I have this installed for one week and so far so good... works as advertised.

Pros: The volume control, USB, and Audio Input on the head unit it a big plus for me. It reduces the display size by about 1/2" but that is ok with me. Compact design makes for easy installation without making any modifications

Cons: No cons yet... everything works as expected.

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Belmont, NH on 12/7/2020

2001 Volkswagen GTI

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Great product, I have recently added these to my other vehicles. Good sound and functionality.

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Don't Second Guess. Go for it.

Crutchfield customer from Baton Rouge, LA on 12/6/2020

2012 Nissan Sentra

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Excellent pretty radio, responsive touch controls, and plenty of customizable options.

Pros: A KNOB! Customizable options, apple car-play, comes with a mic, cool themes.

Cons: On the small side because of the knob.

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Best stereo replacemnt from the best seller, Crutchfield!

Crutchfield customer from Crestline, CA on 12/6/2020

2006 Hummer H3

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Great sound, easy to use with Apple Car. I also got the stereo and speakers harnesses and was the best experience I've had installing a stereo in my car. Took me 30 minutes to do the stereo replacement and 15 minutes each door. Thank you Crutchfield!

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1 of 1 found this helpful

Perfect with one major flaw

Crutchfield customer from Columbus, GA on 12/6/2020

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I have to have a volume knob and CarPlay. I tried a unit without one and it drove me crazy. The screen looks and performs great. It's looks awesome. One major thing that sucks is the usb is on the front. I forever have a chord dangling in the center of my dash. What makes it worse is it gets in the way of the volume knob. Would be much better if it was in the back so I could route it wherever I want. For me it's worth it to have a volume knob so I will keep it.

Pros: Volume knob volume knob and volume knob

Cons: USB on the front. No rear usb option.

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3 of 3 found this helpful

Sony XAV-AX1000

Crutchfield customer from Annapolis , MD on 12/3/2020

1996 Toyota Tacoma

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Very nice head unit. Does everything I hoped that it would. The only thing that I say could be improved is the size of the volume knob, just a little small but at least there is one! Overall, very happy with my purchase as it is a huge upgrade from my previous head unit. Very easy to install, easy to change settings and the large EQ band is really nice for fine tuning.

Pros: Easy to install, nice looking, screen can turn off during use

Cons: Small volume knob

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0 of 0 found this helpful

Basic easy to use

Crutchfield customer from San Antonio, TX on 12/1/2020

2011 Mazda CX-7

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Simple radio that does the job. Sounds a little better than factory. Don't be expecting lots of options here. I wanted it basically for a backup camera and Google maps. Apple Car Play opens up much more on this radio. Once I figured out that I had to use the pig tail wire attached to my Mazda radio to make the hazard connector fit all was good. Highly recommend the ready harness.

Pros: Apple Car Play, touch works good, navigation of the menus is intuitive.

Cons: While the install instructions were helpful, I feel they do not include every step and you have to stop and think it through to make it work. Just could be more clear.

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Harker Heights, TX on 12/1/2020

2009 Nissan 370Z

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Great stereo, no issues, easy setup

Pros: Great functionality, plug and play. Solid speed and touch capabilities

Cons: Dim screen during daytime due to reflection glare. Even with dimmer disabled

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Blackfoot, ID on 12/1/2020

1996 GMC Sierra

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Works great

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Pine Bush, NY on 11/30/2020

2013 Ford F-150 XL

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Stops working every so often. Looks the most oem compared to the others. When using Sirius its hard to see what's playing because the font is so small

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Sony XAV-AX1000

Crutchfield customer from Colorado Spgs, CO on 11/29/2020

2007 Dodge Ram 1500

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Best Apple CarPlay receiver for the money IMO. I liked the fact that it has a volume knob (I'm kinda oldschool). 55w x4 is plenty for my needs, and more than most of the similarly priced options. 10 band EQ is helpful as well. A single line-level sub output confused me a bit since my powered sub has a left and right input. An RCA Jack Y-connector solved the problem. Overall, very pleased.

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1 of 1 found this helpful

Great for older trucks!

Crutchfield customer from Omaha, NE on 11/29/2020

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Great head unit, screen is responsive and it's is super convenient to have the USB and AUX jack on the front so you don't have to run cables. Prefect for an older truck without built in usb. Screen comes on quick and with the backup camera hooked in switches right away even if using car play. Plus a physical volume knob is a nice touch.

Pros: Front USB Volume knob Response screen Quick boot up Small size

Cons: No android Auto

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1 of 1 found this helpful

Works beautifully

Crutchfield customer from Fort Belvoir, VA on 11/27/2020

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Works beautifully. Paired with Boyo backup cam, install kit, wiring adapter, antenna adapter, steering control adapter.

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1 of 1 found this helpful

Sony for my Chevy 2500

Crutchfield customer from Bowdon, GA on 11/26/2020

2006 Chevrolet Silverado 2500/3500

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Exactly what I wanted! A knob for volume and a remote my wife or backseat passengers can utilize on our travels. It's ready for a backup camera purchase also! It is a great buy in my opinion. We always have good things to say about our Crutchfield purchases and we have made several over the last 20 years. Thank you!

Pros: A knob!

Cons: I really don't have any cons at this time. Way way better than the factory set radio.

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1 of 1 found this helpful

2013 Jeep Wrangler Install

Crutchfield customer from Pittsburgh, PA on 11/26/2020

2013 Jeep Wrangler

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Very pleased with radio, we like the front USB port for Apple Car Play and knob for volume control. Radio is easy to use and set up. Installation instructions and wiring diagrams were good, although I did check out some You Tube videos for dash removal. Installed in a 2013 Jeep JK. Did call customer service for one question regarding a wiring interface connection which was quickly resolved.

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1 of 1 found this helpful

Buyers be ALERT

aaron from framingham on 11/25/2020

2005 Honda Pilot

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Soo I have owned this for a month or so and I have found some pros and cons with this double din. Since all the reviews have been praising this unit I will list all the dilemmaS that I am having with it. Hopefully its helpful for future buyers. FOR this price, Ill have to manage living with the unit but I do regret purchasing this unit sometimes. CONS- No power/turn off button or mute, ---> (pro) volume knob helps NO night mode or display screen off for night driving(so screen stays on at night), When playing videos through usb cant adjust setting(EQ), --->(pro) custom setting helps a little EQ adjustment is hardly noticeable for tweaking front and rear and tweeters unless you drastically adjust the EQ, YOU CANNOT fast forward/reverse track it skips to the next song or start over!!!!!!! I have a 4gb thumbdrive and have lots of music on it(over250), when i plug it into the usb port for some reason the unit only shows like 50songs at most. --->(pro?) choose your favorite songs :(, play songs on your phone through bluetooth For a 6.2 screen its kind of hard to drag the screen up and down to look for a song. cant use apple carplay (map) and thumbdrive (musicvideo/music) at the same time is a bummer ---> play songs on your phone through bluetooth Reason for 1 star....everyone looks at 5 star and 1 star not in the middle and since theres lots of 5 star i went with 1star... real rating would be 3stars

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Crutchfield response on 11/30/2020
Aaron, we're sorry you're having issues with your receiver. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

6 of 7 found this helpful

Excellent

tracy from Austin, TX on 11/25/2020

2006 Chevrolet Silverado 2500/3500

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Excellent. As we have come to expect, Crutchfield products are 100% as advertised and product fits with easy to follow detailed, car specific instructions

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0 of 0 found this helpful

Great radio!!!!!

Crutchfield customer from Ada, MI on 11/24/2020

2005 Ford F-150

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Put this in my 2005 F150. I Love it. The Apple play works great. Love the volume knob. Great radio

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A good head unit for the price

Crutchfield customer from Brea, CA on 11/24/2020

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I selected this head unit specifically because it has the knob because I wanted a volume control I could access by feel, and not just via the touch screen, since I installed this in an 06 Tacoma which doesn't have steering wheel audio controls. The knob itself is indeed handy, but it is not illuminated in any way, which is a little disappointing, but since the home button immediately above it is lit, it's not that hard to find. The menus are reasonably intuitive, and it easy to navigate. I love Apple Car Play, and the SiriusXM interface is seamless. My only complaint is the font off the home screen (e.g., for the radio information, time, etc.) is a bit on the small side, which for an older guy is not optimal. There are several theme colors from which to choose, and I could match the dash lighting of the Tacoma, which is nice aesthetically. Installation was relatively easy and the Crutchfield instructions were clear. Truly plug and play. It comes with a remote, but I've not used that yet, and probably won't.

Pros: Easy to use, good value. One of the few with a knob.

Cons: Screen font is on the small side and graphics are functional but nothing to wow you.

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2 of 2 found this helpful

Sony XAV-AX1000

Crutchfield customer from Georgetown, TX on 11/23/2020

2006 Toyota Tundra

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Easy to install and you can't beat the sound quality and features for this price.

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0 of 0 found this helpful

Better then what I expected

Crutchfield customer from Downey, CA on 11/23/2020

2005 Scion xB

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I bought this radio in replacement of a jensen flip out screen radio, and this Sony radio it really great. I wanted a radio with a volume knob and this was a really great choice. The carplay/Android auto is great, the touch response is fast, and the music quality sounds great!

Pros: Touch response is really good. Volume knob is great, music EQ is really good and advance.

Cons: Screen is a bit smaller that other radios but I don't mind because I really want the volume knob

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2 of 2 found this helpful

Fits right in.

Crutchfield customer from Fairfield, CA on 11/23/2020

2015 Ford E-350

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So far so good. I just finished the instal that was made straight forward by the instructions and adapters supplied by Crutchfield. It worked well the first time I turned it on and I see no reason it shouldn't continue so. The microphone for phone conversations is not the sleekest arrangement but the few calls I've made so far report that the mick picks up my voice quite well. My experience placing it in my Ford E350 was not as easy as it would have been in a Toyota but the detailed instructions were very helpful .

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1 of 1 found this helpful

UPGRADE-Enjoy Carplay

Crutchfield customer from Oracle, AZ on 11/21/2020

2005 Jeep Wrangler

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Quality at an affordable price. Installed in a 2005 Jeep TJ with the modestly priced fitted dash cover and wiring harness. Went in like I knew what I was doing. The outstanding pics and instructions from Crutchfield made installing thoroughly painless. Performance: this was an upgrade from an already upgraded system. The original was replaced with an Alpine; nice but lacked CarPlay. Also the amp in the Alpine was barely able to push the aftermarket speakers. The Sony push 55watts RMS and you could really tell the difference. I also added the XMSirius receiver as well and that really rounded out the system. The only downside was with the additional power and clarity, it became apparently the subwoofer required replacing. That will be next on the wish list.

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2 of 2 found this helpful

Don't buy Sony

Crutchfield customer from Mobile, AL on 11/19/2020

2005 Ford Expedition

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This stereo is horrible. Constantly freezes with a "no video signal". I contacted Crutchfield after the first install and they sent a replacement unit. The replacement does the same thing. Do an internet search and you will see others with the same issue. I suggest you never buy Sony. I regret I ever made this purchase.

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Crutchfield response on 11/23/2020
This customer contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

3 of 4 found this helpful

Sony XAV-AX1000

Guest from Broadway, VA on 11/17/2020

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Completely satisfied

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Teaneck, NJ on 11/16/2020

2015 Ram C/V Tradesman

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A nice unit, for those willing to make some compromises - Slightly smaller screen allows a real volume knob & front USB & AUX ; No CD/DVD but do you really use them much in a car anyway ? Apple Carplay is great

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1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Kalaheo , HI on 11/15/2020

2010 Toyota 4Runner

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Sony has always been dependable and this product is no different.

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0 of 0 found this helpful

10/10

Crutchfield customer from HAGERSTOWN, MD on 11/15/2020

2006 GMC Sierra 1500

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Absolutely wonderful choice for my application. Works very intuitively and is quite easy to install.

Pros: Easy install, doesn't stick out, improved sound quality over stock

Cons:

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Winter Garden, FL on 11/14/2020

2001 Mazda Miata

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Great sound, easy to use. Works great with Apple play

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Waco, NC on 11/14/2020

2015 Toyota Corolla

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Can not review due to waiting on back ordered parts

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0 of 2 found this helpful

Sony XAV-AX1000

Crutchfield customer from Parkersburg, WV on 11/12/2020

2001 Subaru Forester

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Perfect radio for my daughters car. It's easy to use. She figured it out in minutes. She loves the Apple car play. Well worth the money

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Lakeland, FL on 11/11/2020

2004 Ford F-250 Super Duty

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Great Sound. Easy Install

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0 of 0 found this helpful

Sony XAV-AX1000

Mark from Joplin, MO on 11/11/2020

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Pros: Much better power than factory Better than factory antenna back up camera works well Works well with Apple Car Play- haven't used multiple Apple function simultaneously Cons: Layout of screens is not driver friendly. The Home screen only shows the different inputs. Once you click on one you can only see that input with no option to move between other inputs without returning to home screen (except steering controls). If you want to adjust the EQ you have to exit your screen to pull it up and then scroll through several presets or customize it and that screen remains until you go home again and select your input mode. Same issue when making calls. A lot of distracted driving. No voice recognition Bluetooth doesn't connect every time you turn on the vehicle. One phone can be loaded in the stereo at a time. Doesn't recognize individual phones. The display is difficult to see in day light. The clock on any screen but the home screen is too small. Switching from park to drive too quickly the display gets stuck on the back up camera, I have to put it back in reverse then to drive to see the main screen. Background is only customizable to to a handful of factory colors. No user pictures can be installed. This is a good sounding unit that attempted to add some frills but missed the mark with a lot of modern conveniences and functionality. Would not purchase purchase this unit again. I would get an upgrade or

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4 of 6 found this helpful

Sony XAV-AX1000

Crutchfield customer from Point, TX on 11/10/2020

1999 Chevrolet Silverado

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Very easy install and very nice

Pros: Hand free calling for my teen

Cons: None

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Sacramento, CA on 11/9/2020

2006 Toyota 4Runner

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Really awesome unit, such an upgrade from my 2006 4Runner stock radio. The best feature is by far the car play compatibility. Also shout out to crutchfield who made the install really easy, I'm no expert on car work and it was all really simple and a lot easier than I had anticipated.

Pros: Car play Great quality screen Easy install Sound adjusting USB port for fast charge Easy to use sound knob

Cons:

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Matthews, NC on 11/9/2020

2008 Ford Expedition

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Very good product. Easy to install and I am very happy

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0 of 0 found this helpful

Sony XAV-AX1000

Crutchfield customer from Callahan, FL on 11/8/2020

2006 GMC Sierra 2500/3500

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Great fit and great unit. Easy to install with the pre-made harness.

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0 of 0 found this helpful

2004 Wrangler Install

Daniel G. from CLIFTON, VA on 11/8/2020

2004 Jeep Wrangler

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Great product. Easy install in my 2004 Wrangler--didn't even have to cut the dash to make it fit. The design makes it easy to fit in a compact space. Really well thought out on Sony's part. Using the recommended install kit requires trimming a small section of the mounting brackets, but those areas aren't used and are easy to trim down.

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Sony XAV-AX1000

Crutchfield customer from Millbrae, CA on 11/4/2020

2001 Audi S4 Avant

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It's a good head unit for the price, since the main driver of this purchase was to have CarPlay in an older vehicle.

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Wonderful

Crutchfield customer from Kissimmee, FL on 10/29/2020

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Wonderful head unit, perfect size for the truck. I placed it inside a 2007 GMC Sierra work truck

Pros: Everything works well enough to enjoy on a truck. Great volume output

Cons: The chipset might be old because it moves slowly between screen on applecar mode but not terrible

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Just Great!!!!!

Crutchfield customer from Yorktown Hts, NY on 10/29/2020

2010 Honda Odyssey

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Great radio in every way

Pros: Volume knob.

Cons: None

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Decent Deck

Crutchfield customer from Douglas, MA on 10/28/2020

2005 Chevrolet Suburban

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Not a bad radio, nice upgrade from stock. Resistive touch and non-customizable backgrounds get it 3 stars though. For the money should at least be able to customize a little.

Pros: Rear camera Decent sound

Cons: Resistive touch Can't customize screens Have to reinsert usb to recognize car play if CarPlay is stopped

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Sony XAV-AX1000

Crutchfield customer from Laurel, DE on 10/27/2020

2006 Ford Mustang

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Excellent receiver. Fast shipping. The only complaint: Crutchfield needs to tailor their installation instructions a bit more to the unit. They know the Ford Mustang Shaker systems have multiple subwoofer amps, but the Sony only has a single subwoofer output. Make sure the instructions explain that you will need an RCA male to two RCA female Y cord to feed the Shaker 500 subwoofers and two of those Y cords if you have the Shaker 1000 system.

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3 of 3 found this helpful

Sony XAV-AX1000

Crutchfield customer from Dupont, WA on 10/26/2020

2003 Ford Escape

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So far it's great functioning stereo. I'am really impressed with its amplification power.

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Very Good Head Unit

J. from San Antonio, TX on 10/25/2020

2015 Toyota Tacoma

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Replaced stock stereo in 2015 Tacoma Pre-runner. Ran without external amps for a week and was happy with the upgrade in power and sound quality. I am an iPhone user, this was my first experience with Apple CarPlay, and I am happy with the interface. The system effectively turns the screen of the head unit into my phone. Apps and interface look and function largely like if I was using my phone. It does require that the phone be plugged in through the USB on the front panel. The "extra bass" feature does a nice job of turning up the bass output for those not running a separate sub. The built in EQ offers a wide range of adjustability for your sound preferences. The touch screen is intuitive and easy to use. I used the wiring harness supplied by Crutchfield and the installation was reasonably easy. It took far more time to navigate through the particulars of my Tacoma than it did to actually connect the stereo. The supplied directions were reasonably clear but if you have never installed a stereo yourself I highly recommend that you phone a friend who has to give you a hand. That is not a negative about Crutchfield or their directions. If you have no experience with this task you may find yourself becoming very frustrated dealing with the specifics of your vehicle.

Pros: Good power for an integrated amp. Easy controls Customizable steering wheel controls (if you get the adapter)

Cons: Very small time display.

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Sony XAV-AX1000

Crutchfield customer from Steubenville, OH on 10/24/2020

2008 Hyundai Azera

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Great stereo works perfectly

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Sony XAV-AX1000

Crutchfield customer from Middleboro, MA on 10/22/2020

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easy to set up and has a volume knob, clear back up camera

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Nice unit, but...

Herbert from LAKE VIEW, NY on 10/22/2020

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This was a custom install in a 2002 American Eagle motor home. This unit was selected specifically because it has Apple CarPlay and it has a volume knob.

Pros: Volume Knob! Front USB and AUX.

Cons: Can't defeat startup warning message. Can't change backgrounds beyond the 4 factory colors.

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Sony XAV-AX1000

Kent from Gardnerville, NV on 10/21/2020

2002 Toyota 4Runner

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Product worked great for 3 months, then internal amplifier started cutting out. Volume sounds muted. Turned unit off and on multiple times, sometimes it comes back, sometimes does not. Changed input from USB to Tuner, no effect. Will be looking for a non-Sony replacement, probably an Alpine, as I have had multiple Alpine units with no issues.

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Crutchfield response on 10/26/2020
After receiving Kent's feedback, we looked up his order and found that his receiver is still under warranty. While his order is beyond Crutchfield's 60-day return policy, he can contact Sony at 800-222-7669 for further information about the 1-year warranty on this receiver.

0 of 0 found this helpful

Great Reciever

Crutchfield customer from Lansford, PA on 10/20/2020

2017 GMC Savana

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First off Crutchfield is always a pleasure to do business with, I have purchased from them for well over 20 years! I messed up and accidently ordered 2 install kits, they promptly sent me a return shipping label and refunded me the cost. As for the receiver...it works awesome, especially for the price, much louder and way more sound adjustability than stock. The only reason I gave it 4 stars is there is no light around the volume knob, a small indicator light would be nice so im not fumbling around at night feeling for the knob.

Pros: Knob. Simple display. Built in crossovers, Bluetooth works awesome. Great sound from the build in amp.

Cons: No volume knob indicator for night driving.

Crutchfield response on

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Great inexpensive upgrade with room to grow

Taylor from WICHITA, KS on 10/20/2020

2011 Toyota Tacoma

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Honestly, this is exactly what I wanted. Inexpensive, but have all the features I was after. Bummed that steering wheel controls couldn't transfer over, but no biggie. Volume knob gives me issue sometimes, it'll turn up fine, but turning it back down has issues when listening to CarPlay.

Pros: Preamp outputs, CarPlay, physical volume knob, display, responsive touch screen.

Cons: Sometimes knob doesn't turn volume down while listening to CarPlay.

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Sony XAV-AX1000

Crutchfield customer from Portland, ME on 10/20/2020

2007 Toyota Highlander

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I"m not one to do reviews often, but let me say the Sony head unit performs excellent. Instructions from Crutchfield were as good as it gets along with their follow up. Will definitely use Crutchfield in the future as my needs arise!! Joe Nappi

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Sony XAV-AX1000

Crutchfield customer from Carbondale, IL on 10/19/2020

2004 Chevrolet Silverado 1500

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Simple and easy to use. Built in amp isn't very clean but that is expected. Good unit for the $$$. I like the volume knob.

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1 of 1 found this helpful

Lacks volume knob illumination.

Joe from Queensbury, NY on 10/19/2020

2009 Honda Fit

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Works well. Looks good. It is installed in a 2009 Honda Fit. My only complaint is that the volume knob is not illuminated. Had I known that the volume knob was not illuminated I would not have purchased this radio. The Fit does not have steering wheel controls so the volume knob is important.

Pros: Works well

Cons: Volume knob is not illuminated.

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Sony XAV-AX1000

Crutchfield customer from Gainesville, GA on 10/19/2020

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My son loves it in his car. I wish the dash kit matched the black dash in his car

Pros: Plea to of options and the Apple play is awesome.

Cons: Dash kit does not match the dash of the vehicle

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Sony XAV-AX1000

Crutchfield customer from Waldorf, MD on 10/19/2020

2015 Honda Civic LX

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Awesome sound. Easy to use. And great price

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Sony XAV-AX1000

Crutchfield customer from Southington, CT on 10/18/2020

2011 Dodge Durango

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Much better than my basic stock. Enjoy CarPlay. Display does get hard to see on sunny day

Pros:

Cons: Hard to see screen on sunny day

Crutchfield response on

1 of 1 found this helpful

Great Product

Crutchfield customer from Orange, NJ on 10/18/2020

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Love this head unit, very easy to use and quick response with little to no delay. Will definitely buy again for my other car

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Sony XAV-AX1000

Crutchfield customer from Roebuck, SC on 10/18/2020

2004 Chevrolet Silverado 2500/3500

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God unit easy to install, volume is off the chain. Volume capacity a little too much. 3/4 is about all you can stand driving down to road.

Pros: Easy to install

Cons: Volume to sensitive

Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Bismarck, ND on 10/17/2020

2004 Toyota Tundra

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Love having CarPlay in my 2004 truck!

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Sony XAV-AX1000

Crutchfield customer from Whitehouse, TX on 10/17/2020

2007 Chevrolet Suburban

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It fit perfectly!

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Sony XAV-AX1000

Crutchfield customer from Oswego, IL on 10/17/2020

2007 GMC Yukon XL

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This is a great radio. With the help of the Crutchfield staff, I was able to install it with no issues

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Sony XAV-AX1000

Crutchfield customer from Queen Creek, AZ on 10/15/2020

2009 Jeep Wrangler

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For the most part I am happy with the receiver. The only issue I have is the clock that doesn't hold the time after about three days..

Pros: Good touch controls and easy operation.

Cons: Clock does not hold the time accurately.

Crutchfield response on

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Nice unit for the price.

David from WINTERS, CA on 10/15/2020

2004 Toyota Tacoma

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Nice upgrade in my 2004 Toyota Tacoma. Easy to install, great price and great sound. Apple car play takes awhile to get used to. Due to the flat position of the screen, it can be hard to read depending on time of day.

Pros: Easy to install Price Sound

Cons: Apple car play disconnects on occasion Screen glare

Crutchfield response on

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Very simple and easy to use head unit

Crutchfield customer from Marietta, GA on 10/13/2020

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Not only does this unit look great, it is simple to use and performs very well. The touch screen is very responsive. The interface is simple and intuitive to use. I bought this unit so that I could use Apple CarPlay and it's such a great experience. The install was very simple. I had one slight issue during install and called Crutchfield support (on a SUNDAY!) and they walked me right through the issue. I spent a total of 2 hours installing this unit.

Pros: Responsive touch screen Apple CarPlay Simple to install

Cons: None so far.

Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX1000

Crutchfield customer from Philadelphia, PA on 10/12/2020

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Amazing, worked great, exactly what I needed. PS. staff is amazing, I shop here because of the customer service!

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Good radio for the price.

Crutchfield customer from Broken Arrow, OK on 10/12/2020

2017 Honda Civic LX

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Nice radio for the price. Easy to navigate and the touchscreen is responsive. Difficult to see the time when not at the Home Screen. Could use a light background and black text for during the day so the screen is easier to read while sunny. A USB port in the back would be a nice to have so the vehicle USB port could still work.

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Sony XAV-AX1000

Crutchfield customer from Oceanside, NY on 10/11/2020

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I installed this radio in a 1998 Lexus ES300 , the radio sounds actually better than the original factory radio . The screen is plenty big and the best part is that it has a front USB connection along with the volume control knob that is easily reached. When purchased through Crutchfield all of the necessary items were included for an easy remove and install of the SONY XA1000

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Sony XAV-AX1000

Crutchfield customer from CARSON CITY, NV on 10/9/2020

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This is great unit. Hands and feet above the Jensen that came in my Mercedes RV. Apple CarPlay works perfectly. I like that the USB socket is on the front. The unit's amplifier is strong and does not appear to need a supplement. I may upgrade the stock speakers to something better. The support from Crutchfield was great, although the install was very easy by following the printed materials provided by Crutchfield. Lastly, the price was better than the big online retailer and the added items (faceplate and connectors) were perfectly matched and very inexpensive. Can't say enough good about Crutchfield.

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Review is based on my needs and price

Crutchfield customer from Pewaukee, WI on 10/5/2020

2008 Volkswagen Passat

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This is a great responsive radio for the price. I wanted something with apple car play and this was the best radio in my price range. I also wanted something with a volume knob not buttons. Make sure to get an angle adapter for the usb so the cable goes down and doesn't arc. Also note Android auto is not supported.

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Sony XAV-AX1000

Crutchfield customer from Novato, CA on 10/5/2020

2008 Toyota Camry

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Good sound, was really happy it fit in the factory radio brackets and didn't have to use the flimsy plastic brackets that came with the trim kit.

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Sony XAV-AX1000

Crutchfield customer from Mount Prospect, IL on 10/4/2020

2011 Ford Transit Connect

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Great product sound amazing

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Sony XAV-AX1000

Crutchfield customer from Glen Burnie, MD on 10/4/2020

2007 Toyota Corolla

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CarPlay is just amazing. I love that Sony has packed in so much flexibility with the different EQing options that are available. The extrabass is monstrous when combined with my 12" sub. Installing was fairly easy and it just looks so nice!

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Worth the Upgrade Money

Crutchfield customer from MO on 10/4/2020

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Popped this in and was pleasantly surprised at the massive improvement in driving my speakers (and subwoofer). Unit is very responsive to inputs, love the volume knob, equalizer adds tons of sound control, Apple CarPlay works cleanly, included microphone is great for phone calls, screen is perfect for backup camera, and steering wheel controls work (with adapter kit). Crutchfield customer service was great as always.

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Sony XAV-AX1000

Crutchfield customer from Boise, ID on 10/1/2020

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Unit works great. But it does not come with trimming around the unit as picture show. Install in my SUV has ugly gap around it

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Great for those who want Apple CarPlay on a budget

Crutchfield customer from Yorktown, VA on 10/1/2020

2013 Honda Fit

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Been using this for almost 2 weeks now and I love it. It makes my factory speakers sound a little better and Apple CarPlay is a big plus. I was debating on even using the microphone, but it actually isn't terrible quality and I enjoy the hands free calling.

Pros: Volume knob is great for those with no steering wheel controls. Easy to install.

Cons: No android auto compatibility. Can only connect Apple CarPlay through usb, not with Bluetooth

Crutchfield response on

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Sony XAV-AX1000

Crutchfield customer from Lawrenceville, GA on 9/29/2020

2006 Toyota Tacoma

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Great features for a great price. Looks really good, as well.

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Good Radio, Great Customer Support

CR from Nacogdoches, TX on 9/28/2020

2010 Ford F-250 Super Duty

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The radio is a huge upgrade compared to the 2010 Ford factory radio it replaced, and works well with the Audiovox backup camera. I am very satisfied with it. The Crutchfield support is incredible. The install was pretty involved due to the backup camera and the steering wheel controls but they walked me through it. I could not have done it without their help. I will buy all my electronics from Crutchfield going forward.

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1 of 1 found this helpful

Great product, lousy technical service

Crutchfield customer from Export, PA on 9/28/2020

2004 Toyota Camry

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The product was great, but the Technical Service is awful. I needed a little help figuring out connecting to the factory amp in my car. I spent over an hour on hold, and then the computer system dropped my call. I ended up paying a professional installer (and it turned out to be an easy fix. If you want a nice touchscreen stereo that does Apple Play, definitely buy this. But buy it somewhere that you'll get good service.

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Crutchfield response on 10/6/2020
We were sorry to hear about this customer's experience with our Tech Support team. We're forwarding this on to our Tech Support supervisors, so they can look into it. We strive to provide the best service, before, during, and after your purchase, and it looks like we missed the mark this time. We hope he gives us another chance to prove we're the best in the business.

2 of 2 found this helpful

Sony XAV-AX1000

Kyle from Bloomfield, NE on 9/20/2020

2013 Ford F-150 XLT

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Amazing unit. Sleek and simple. Volume knob is super handy.

Pros: Volume knob, simple controls, CarPlay, Equalizer Control

Cons: May lose some OEM features.

Crutchfield response on

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Sony XAV-AX1000

Crutchfield customer from Green Bay, WI on 9/17/2020

2002 Ford Focus

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This is the third AX1000 I have purchased recently, I have been happy with its price point and features. I would purchase again!

Pros: simple to use, not a lot of clutter on the screen, physical volume knob, apple play

Cons: trying to find it in stock due to its popularity

Crutchfield response on

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it has a volume knob

Crutchfield customer from Grand Rapids, MI on 9/9/2020

2004 Ford Mustang

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One of the few Apple Car Play compatible head units, that has a volume knob. It's an important feature that most manufacturers ignore, but needed for cars and trucks without steering wheel controls. Nobody wants to fumble around looking for volume controls while driving. Compared to the OEM head unit, the sound quality is great. Adding bluetooth phone and streaming is a huge upgrade. Apple Car Play makes the 2004 mustang feel more like a modern car.

Pros: ++++ volume knob ++++ Apple Car Play + Bluetooth phone & media + easy install with Crutchfield supplied install kit. + easy to use EQ and subwoofer controls

Cons: - screen size is a bit reduced to accommodate knob - screen gets fairly washed out in sunlight - If your car has steering wheel controls, I'd go for a unit without the knob, so you can maximize screen size. There are a ton of options without knobs

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Sony XAV-AX1000

Crutchfield customer from Cumming, GA on 9/8/2020

2007 Honda CRV EX

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Works great and the install was very straight forward. My wife loves the interface and ease of use. Had to make a call into support to help locate an under dash pin/plug and was helped immediately including emailed pics. I'm never let down by the crutchfield team and will always buy my car audio from them.

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Sony XAV-AX1000

Crutchfield customer from Brooklyn, NY on 9/3/2020

2000 Jeep Cherokee

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Affordable media receiver with every feature I need. Love the physical knob.

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0 of 0 found this helpful

Great audio, absolutely terrible CarPlay

Guest from Knoxville, TN on 9/2/2020

2011 Nissan Cube

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