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Customer Reviews

Sony XAV-AX5000

Digital multimedia receiver (does not play CDs)

MFR # XAVAX5000

Sony XAV-AX5000

Sony XAV-AX5000

Digital multimedia receiver (does not play CDs)

MFR # XAVAX5000

667 reviews
View this product

Jeep Radio Install

Crutchfield customer from Rosenberg, TX on 3/4/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

It fits beautifully in the Jeep, and functions much better than expected. We couldn't be happier!

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Crutchfield response on

0 of 0 found this helpful

Great value

Crutchfield customer from Brooklyn, NY on 3/1/2021

2018 Subaru Forester

Verified customer (What's this?)
Verified employee purchase (What's this?)

This receiver is an excellent value. It's powerful, has CarPlay and Android Auto, and a nice resposive screen.

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Hornell, NY on 3/1/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

This stereo is perfect for my needs. I have a old suv 2003 Buick Rendezvous. I didn't even install the new speakers yet. It cranks at 35 percent volume level. Super happy many thanks to the people at Crutchfield!!

Pros: Super loud connects to Bluetooth is awesome.

Cons: No issues yet had it for a week

Crutchfield response on

1 of 1 found this helpful

Good Stuff

Crutchfield customer from Twinsburg, OH on 3/1/2021

2009 Chevrolet Cobalt

Verified customer (What's this?)
Verified employee purchase (What's this?)

The radio works great, the Crutchfield service and support is crazy good!

Pros: Support is quick to the phone, but patient throughout the process and assures that all questions are answered!

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Hillsboro, OR on 2/28/2021

2004 Chevrolet Silverado 2500/3500

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Verified employee purchase (What's this?)

Great radio for the price, just a bit of advise though; make sure you update the software version to make carplay work with your phone & make sure your phone settings are correct for carplay. I love this radio though! It's easy to use and looks fantastic installed.

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Cidra, PR on 2/24/2021

2013 Mitsubishi Outlander Sport

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Just Perfect!

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0 of 0 found this helpful

Great head unit for the price

Crutchfield customer from Santa Rosa, CA on 2/22/2021

2006 Audi A4

Verified customer (What's this?)
Verified employee purchase (What's this?)

I just put this in my Audi A4 I picked up and I love it. The touch screen works great and having CarPlay is awesome. Install was very simple with the kit from Cruchfield

Pros: Nice touch screen and fast

Cons: Can be buggy sometimes

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Brownsburg, IN on 2/22/2021

2016 Jeep Wrangler Unlimited

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Verified employee purchase (What's this?)

Great head unit. Works well with Android auto so far. My only complaint is that it doesn't always open last used input. Sounds great with stock Jeep speakers. Install was relatively easy and it integrates well with Steering wheel controls. Nice head unit for the price

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Williamsburg, VA on 2/17/2021

2006 Toyota Tundra

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Verified employee purchase (What's this?)

We installed this in my sons 2006 Tundra along with some new speakers and took out the factory JBL system. The quality of sound is amazing and it really pushes the speakers with plenty of clear volume even with out an amp. The directions are thorough and ease of operation is great. My son is 18 so as most kids this age they are all very electronic savvy and has it all figured out and with new VA laws while driving the hands free Apple car play is great.

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0 of 0 found this helpful

Upgrade to older Grand Cehrokee

Crutchfield customer from Rockville, MD on 2/16/2021

2006 Jeep Grand Cherokee

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Super clean look, extremely easy to navigate. Tremendous upgrade to my car. I love it and just wish I had bought it sooner.

Pros:

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Crutchfield response on

1 of 1 found this helpful

Cistomer for life! Cistomer service second to none!

Crutchfield customer from Clermont, FL on 2/15/2021

2000 Ford F-250 Light Duty

Verified customer (What's this?)
Verified employee purchase (What's this?)

I purchased this as a scratch and dent item. Unfortunately when it arrived the USB port didn't work. One call for help to Tod who walked me through several attempts to fix it and now a new unit is on the way. I have a 5 star review before receiving the new unit because the one I had was awesome other than the usb problem and I know with the customer service that they will make it right. I can't brag enough about the customer service here. Sadly in today's world customer service is a lost art, but not at crutchfield. This company knows how to treat their customers and have them coming back for more in the future. Thank you for showing me that customer service is alive and well!!

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Crutchfield response on

2 of 2 found this helpful

Best budget radio, without debate

Chris from GASTONIA, NC on 2/14/2021

2018 Toyota Tacoma

Verified customer (What's this?)
Verified employee purchase (What's this?)

This radio is a testament to technology improving and becoming cheaper in time. For this money, you couldn't buy anything half as good not that long ago. This has all the features and they work flawlessly. Keep impedance low in your USB by not using factory usb adaptors. Instead I just have the usb coming out of the floor area, the Android auto issues you hear about aren't due to this awesome radio!

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Crutchfield response on

0 of 0 found this helpful

Really drives my factory Bose speakers

William from Richmond, VA on 2/13/2021

2011 Mazda CX-9

Verified customer (What's this?)
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I couldn't have done better than going through Crutchfield for this unit and installation items. Local place wanted double what I paid and they likely would've done a great job...but I got a lot of bang for my $ by getting all the items here. Called tech support a couple of times and they ROCKED!

Pros: EQ and crossover

Cons: None.

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Waynesville, NC on 2/11/2021

2009 Hyundai Santa Fe

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Awesome receiver, great design, perfect sound.

Pros:

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Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Columbia, VA on 2/9/2021

2011 Subaru Forester

Verified customer (What's this?)
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Fits nicely, very nice receiver. Works well with my Samsung Note

Pros: Well made

Cons: Wish it had more options to change background setting

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Works GREAT

Crutchfield customer from Leonardtown, MD on 2/3/2021

2001 Dodge Ram

Verified customer (What's this?)
Verified employee purchase (What's this?)

Works great. My only complaint is the two USB ports are on extensions off the back of the radio. If one fails, there is no way to replace it.

Pros: Screen is very responsive Easy to use

Cons: USB connections on extensions off the back of the radio. They can not be removed.

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Bell Buckle, TN on 2/2/2021

2011 Jeep Wrangler

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Love it!

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Crutchfield response on

0 of 0 found this helpful

Better Than OEM

Crutchfield customer from Middletown , NY on 2/1/2021

2018 Toyota Tacoma

Verified customer (What's this?)
Verified employee purchase (What's this?)

I've been looking for a good head unit for my Tacoma since I purchased the truck. Don't get me wrong the Toyota radio is great but it didn't have Apple CarPlay. Entune sells basically an oem head unit with CarPlay for around $1200 and that just wasn't worth it. So I was looking at a bunch of different brands and kept coming back to Sony. I've personally always had good experiences with Sony. The unit sounds great, the screen on this model just looked good to me. I've had it installed for about 2 weeks and couldn't be happier. The music sounds great, CarPlay works really smooth, the screen is just right for my truck, the touch screen isn't hyper sensitive but you also don't really need to 'push' so I like that as well. For me this was perfect. I HIGHLY recommend getting the Crutchfield wiring service though. Simple plug and play and done, steering wheel controls work perfect, the backup camera works perfect and actually looks better than oem, and I did NOT have to splice a single wire.

Pros: Super easy plug and play with Crutchfield pre-wired harness. Backup camera looks much better than OEM. Steering wheel controls work same as original. Nice clear screen.

Cons: None so far.

Crutchfield response on

3 of 4 found this helpful

Avoid Andriod Auto

Gregory from DURHAM, NC on 1/31/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

Sony makes solid head units and the XAV-AX500 is no exception. I paired the head unit with JL Audio C1 6x9's (front) and C2 6.5" (rear) speakers. One word to describe the sound produced: outstanding. Here is my problem. I stream through my phone like most others these days. Android Auto was the defining feature driving my purchase. The Android Auto implementation in the Sony XAV-AX5000 is complete garbage. I've run into the dreaded Android Auto disconnect problem that I now know many others are having. Sony owes it to their customers to pressure Google for a fix.

Pros: - Best in class in terms of sound quality - Beautiful display - Great bang for the buck

Cons: - Android Auto disconnects - Android Auto disconnects - Android Auto disconnects

Crutchfield response on

4 of 4 found this helpful

Economical Upgrade

Crutchfield customer from Richmond, VA on 1/31/2021

2005 Toyota Highlander

Verified customer (What's this?)
Verified employee purchase (What's this?)

This system is a significant upgrade for my wife's 2005 Toyota Highlander. It seems to work well be the JBL system. The system I removed, Pioneer Avic F900BT, created a hiss that we were never able to fully mitigate. The addition of Apple Car Play (it has also has Android Auto but we are an iPhone family) gives the car a more modern ambience. I purchased this from the Crutchfield Outlet and if there was a flaw in it anywhere I haven't been able to find it. I probably would not have bought an open box or scratch and dent product from anyone but Crutchfield. You can trust Crutchfield. I don't think we are going to miss the CD/DVD capability of our old Pioneer unit and the availability of Google maps on our phones should make up for the loss of the navigation capability.

Pros: Apple Car Play Integrates well with JBL System

Cons: None so far

Crutchfield response on
Customer review photo Customer review photo

0 of 0 found this helpful

Crisp screen

Crutchfield customer from Thibodaux, LA on 1/31/2021

2011 Ford Expedition

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Verified employee purchase (What's this?)

Crisp screen. Easy to use. Improved my stock sound, which is premium Ford, so the extra clean power just from this head is noticeable. As always, Crutchfield is there to make the install easy...Great purchase!

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Crutchfield response on

1 of 1 found this helpful

So much more than I expected.

Scott from KAYSVILLE, UT on 1/30/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

I originally bought the Boss BE7ACP-C but there was a defect in the Bluetooth (would have been covered under warrantee). So I decided to upgrade to this Sony. I was absolutely astonished at how much better this one sounded. Both are supposed to be 20W per channel, but this one is so much more powerful. It has Apple Car Play and Android Auto. PLEASE NOTE: You will NEED to get USB 3.0+ cables to use Android Auto. The Dual USB adapter from Crutchfield did not work because it was USB 2.0. I bought one from another retailer and I use the Android Auto every time I drive my truck. Now I have navigation on my stereo. I'm going to add a backup camera and subwoofer this summer. It required some modification the the mounting adapter to fit it to my 2011 Ford Ranger.

Pros: Power, Android Auto & Apple Car Play.

Cons: Wish it had a hardware mute button.

Crutchfield response on

2 of 2 found this helpful

Sony XAV-AX5000

Crutchfield customer from Westminster, MD on 1/29/2021

1996 Buick Roadmaster

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Easy to use, works well with iPhone and backup camera. Fits and looks great in my 1996 Buick Roadmaster wagon. Great bang for the buck!

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Crutchfield response on
Customer review photo

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from East Dennis, MA on 1/27/2021

2015 Volkswagen Jetta

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Great Quality, easy to install with Crutchfield's ready harness. Screen has good color, connects very quickly, intuitive UX. Would recommend.

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Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Greenville, SC on 1/27/2021

2010 Honda Accord LX

Verified customer (What's this?)
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works great in my 2010 Honda Accord. the touch screen is really responsive, almost the same as my iPhone.

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Crutchfield response on

0 of 0 found this helpful

Excellent unit

Crutchfield customer from Louisville, KY on 1/27/2021

2007 Honda Pilot

Verified customer (What's this?)
Verified employee purchase (What's this?)

This unit is just about perfect for what I wanted. Buying anything more expensive wouldn't have made a difference because this does everything I want in its price point.

Pros: I love the thin design of the back...makes fitting all those wires easy.

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Kyle, TX on 1/25/2021

2011 Toyota Prius

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Verified employee purchase (What's this?)

I love my new stereo. It has everything I need right in front of me.

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Crutchfield response on

0 of 0 found this helpful

Average headunit

Jose from LAS PIEDRAS, PR on 1/24/2021

2016 Ford Mustang

Verified customer (What's this?)
Verified employee purchase (What's this?)

Poor AM reception. Android Auto keeps disconecting and the resolution could be better. Expected better audio quality from this unit.

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Crutchfield response on

0 of 0 found this helpful

Happy Customer

Crutchfield customer from Jackson, NJ on 1/21/2021

2005 Kia Sorento EX

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Everything worked perfectly as described. Thank you.

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Cons:

Crutchfield response on

0 of 0 found this helpful

Sony is awesome!

Crutchfield customer from Decatur, GA on 1/18/2021

2015 GMC Canyon

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is a powerful stereo. It really wakes up my Bose speakers.

Pros: Exceptional power, crystal clear dynamics.

Cons: Doesn't work with Auto Android on my Samsung Note 8.

Crutchfield response on

0 of 0 found this helpful

Looks great

Jose Luis from Downey, CA on 1/18/2021

2020 Ford Mustang

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Verified employee purchase (What's this?)

Just installed. So far seems awesome.

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Cons:

Crutchfield response on
Customer review photo Customer review photo Customer review photo Customer review photo Customer review photo Customer review photo Customer review photo Customer review photo

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Coamo, PR on 1/11/2021

2016 Toyota Corolla

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Sony... excelent!

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Cons:

Crutchfield response on

1 of 1 found this helpful

Good unit with great sound

Crutchfield customer from Ozark, MO on 1/10/2021

2005 Ford F-150

Verified customer (What's this?)
Verified employee purchase (What's this?)

I love the unit but disappointed the wallpaper cannot be changed like other Sony units! It sounds great

Pros: Ease of use Sound

Cons: Wallpaper cannot be changed

Crutchfield response on

2 of 2 found this helpful

Great radio for Carplay

Corbin from HUFFMAN, TX on 1/10/2021

2007 Toyota Corolla

Verified customer (What's this?)
Verified employee purchase (What's this?)

My son bought this for his corolla so he could update the 10+ year old factory radio. This was a huge improvement. Now he has a backup camera, and Car play. Great radio, happy with it so far.

Pros: Car Play, Backup camera

Cons: none so far!!

Crutchfield response on

0 of 0 found this helpful

Great DDIN for trucks

Crutchfield customer from Austin, TX on 1/8/2021

2005 Toyota Tundra

Verified customer (What's this?)
Verified employee purchase (What's this?)

I recently installed the Sony DDIN unit and have been loving it. The built-in navigation is great for being hands-free (which is key, especially in a larger truck). It fluidly syncs up with my phone when I start the vehicle and will pick up from where my music/podcast left off. The mic works well but I haven't used it enough to say if it's high quality. The biggest positive for me was the volume buttons. I don't have steering wheel controls so the tactile feedback from changing the volume without looking away from the road was a must. Highly recommend this unit.

Pros: Adjustable volume buttons

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Florian Schrepfer from Schaumburg, IL on 1/5/2021

2014 Jeep Wrangler Unlimited

Verified customer (What's this?)
Verified employee purchase (What's this?)

Nice unit works as intended, good response on the touch. Android Auto via USB cable only. Music works via bluetooth connection. Recommended for Jeep Wrangler JK

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Crutchfield response on

2 of 2 found this helpful

Sony XAV-AX5000

Crutchfield customer from Wimauma, FL on 1/5/2021

2003 Toyota Tundra

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easy install very satisfied

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Farragut, TN on 1/4/2021

1996 Ford F Series

Verified customer (What's this?)
Verified employee purchase (What's this?)

Sweet deck. Fast touch screen. Clean power.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Petaluma, CA on 1/4/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

What a great updated unit for my 2005 Wrangler, love that it is a single din on the inside and double din unit, Very minimal modifications to install.

Pros: Apple play, compact single din internal with double din screen.

Cons: Zero

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Chatham, NJ on 1/4/2021

Verified customer (What's this?)
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Easy to install and sounds great. Integrates well with Apple Car Play. What an improvement to my 2007 Rav 4.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Oklahoma City, OK on 1/3/2021

2013 Dodge Avenger

Verified customer (What's this?)
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Excellent delivery and installation instructions!!!

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Great sound, and features

Crutchfield customer from Columbus, IN on 1/3/2021

2011 Honda CRV SE

Verified customer (What's this?)
Verified employee purchase (What's this?)

The radio sounds great, and has loads of features! The Tech support was also great!

Pros: Great sounds and features

Cons: Interface to the steering wheel was a little confusing, but tech support got us there. Requires an interface module.

Crutchfield response on

0 of 0 found this helpful

Very nice head unit!

Crutchfield customer from Kingwood, TX on 1/1/2021

Verified customer (What's this?)
Verified employee purchase (What's this?)

Buttons are simple design, screen is nicely laid out and simple to navigate. Very nice unit.

Pros: Clean and simple to install.

Cons: Lack of options for USB inputs.

Crutchfield response on

1 of 1 found this helpful

Great sound! Complete package audio.

Crutchfield customer from Godfrey, IL on 12/31/2020

2015 Volkswagen Beetle

Verified customer (What's this?)
Verified employee purchase (What's this?)

Excellent receiver with Apple Car Play for my daughter. The screen is clear and crisp and easily visible. Easily navigate through sources on the receiver. The multi band EQ offers a customizable sound profile in an instant. She loves the receiver and easy access to her music. All of the voice functionality is there to keep her safe while driving and completely hands free so her eyes are on the road.

Pros: Apple Car Play Bluetooth audio Dual USB inputs Excellent sound Bright screen

Cons: None for me

Crutchfield response on

0 of 0 found this helpful

Great unit

Crutchfield customer from Pompton Plains, NJ on 12/31/2020

Verified customer (What's this?)
Verified employee purchase (What's this?)

Very happy with every aspect of this unit. Simple to setup and does everything I want a head unit to do and more.

Pros: Simple to setup and the function screens make sense.

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Palm Bch Gdns, FL on 12/30/2020

1966 Ford Mustang

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Great

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Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Springfield, TN on 12/29/2020

2006 Chevrolet Silverado 2500/3500

Verified customer (What's this?)
Verified employee purchase (What's this?)

The radio works great, the function brings my radio up to date, with Bluetooth, Apple CarPlay and android auto

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Easy install, wish for a little more customization

David from SEATTLE, WA on 12/28/2020

2012 Dodge Grand Caravan

Verified customer (What's this?)
Verified employee purchase (What's this?)

Installed very easily in my 2012 Dodge Grand Caravan. I didn't need to cut out the lower metal bracket, just bent the upper bracket tabs a little bit with pliers and the receiver fit nicely. I wish I could eliminate the satellite radio input from the home screen, and I wish that I could select a plain wallpaper without any lighting effects so that the display would be easier to read - the available wallpaper options are all a little distracting. The USB cables on the back of the receiver are very long - they're usable without any USB extension cords.

Pros: Easy installation.

Cons: Flashy wallpapers and lack of Home Screen customization options.

Crutchfield response on

3 of 3 found this helpful

Sony XAV-AX5000

MICHAEL A. from HANSON, MA on 12/27/2020

2016 Jeep Wrangler Unlimited

Verified customer (What's this?)
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Great product at a great price! Crutchfield's tech support was amazing as well, they quickly helped identify and resolve an issue I encountered installing.

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Crutchfield response on

0 of 0 found this helpful

Great upgrade

Crutchfield customer from Boerne, TX on 12/27/2020

2007 Dodge Ram 3500

Verified customer (What's this?)
Verified employee purchase (What's this?)

We've never done a project like this. With Crutchfield's detailed instructions and a little help from their tech team we were able to install the new system without any problems. The receiver works and looks great! Nice upgrade for our '07 Dodge truck. It's comparable to the system that's in our new vehicle.

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Crutchfield response on

0 of 0 found this helpful

Great stereo and great sound

MORGAN from Lakewood on 12/26/2020

2011 Honda CR-Z

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great stereo and sons fantastic in my car no faults that I have come across. Only thing I wish is that the stereo would be more customizable on the home screen such as being able to remove apps that are not being used such as the satellite radio.

Pros: Great sound easy to use and no false found so far.

Cons: Wish that the main menu could be more customizable allowing user to decide what icons are where.

Crutchfield response on
Customer review photo

0 of 0 found this helpful

Typical Sony Quality

William St. from KEYSVILLE, VA on 12/26/2020

2017 Freightliner M2

Verified customer (What's this?)
Verified employee purchase (What's this?)

This is my third Sony CarPlay receiver and first AX5000. This is a nice upgrade from the AX100. The screen is gorgeous and BIG. I love that I can turn off the annoying key press beep and all controls and functions are intuitive. No reaching for the manual here to figure something out. Why I love Sony. I can't say that about a certain brand that begins with a "P" and ends in a "R." Most annoying head unit I've ever owned! So for me it's Sony only. They understand electronics and subscribe to the KISS philosophy. The USB cord out the back for your iPhone is nice and long and how I installed it anyway - I was able to use my single DIN top slot for the unit itself and I left the bottom cubby alone. I drilled a small hole in the side of the cubby and it's a perfect place to store the cord. With the trim panel reinstalled it looks factory. I didn't even have to turn my single DIN into a double DIN opening which I was expecting. The buttons along the bottom are nice for easy access to things like volume. Bonus you can add a backup camera to a Sony easy. I've done it on my others. All that is required is grounding the parking brake wire vs many units which require a complicated bypass set up. Reverse in was as simple as using a T tap to tap into the reverse light lamp wire. Again Sony likes to KISS. I can't recommend PosiTaps or T Taps enough either. Would I recommend this? ABSOLUTELY!

Pros: Big screen, easy menus/settings

Cons: I honestly can't think of one.

Crutchfield response on

0 of 0 found this helpful

Excellent CarPlay Unit

Crutchfield customer from Glenelg, MD on 12/25/2020

2003 Nissan 350Z

Verified customer (What's this?)
Verified employee purchase (What's this?)

I replaced a 5 year old Pioneer unit with this Sony and it is way better in every way.

Pros: - Physical volume controls are easy to find when driving since I don't have steering wheel controls. - Touch screen is good - Don't have to touch OK every time the unit starts up. - Good sound - Good user interface

Cons: - You need to use both USB ports to do a software upgrade.

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Lares, PR on 12/22/2020

2006 Honda Pilot

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love it

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Columbus, OH on 12/22/2020

2012 Suzuki Kizashi

Verified customer (What's this?)
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Bought this for my wife for christmas and added a back up camera with it. The installation was pretty quick and installed while car was in garage . she went out the next morning for work and was shocked . _A happy wife .. a happy life.. Thanks crutchfield

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Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Louisville, KY on 12/22/2020

2012 Ford Fusion

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very nice product. apple carplay works well and easy installation

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Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Aurora, IL on 12/21/2020

2012 Honda Civic EX

Verified customer (What's this?)
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Great double Din stereo!!

Pros:

Cons:

Crutchfield response on

0 of 1 found this helpful

Sony XAV-AX5000

Crutchfield customer from Homestead, PA on 12/21/2020

2012 Ford F-150 XLT

Verified customer (What's this?)
Verified employee purchase (What's this?)

Great sound, easy setup SiriusXM is very basic can't save favorite songs or Artists. Apple car play is awesome.

Pros: Apple car play

Cons: SiriusXM is very basic

Crutchfield response on

0 of 0 found this helpful

If Android Auto is important to you, be careful with this one.

Crutchfield customer from Endicott, NY on 12/21/2020

2007 Honda Odyssey

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The primary reason for purchasing an aftermarket stereo is Android Auto. After all of the hassle of connecting the wiring harness and steering wheel controls, etc. The headunit recognized exactly ZERO smartphones connected to its USB cable. It has two, and they are clearly marked. When none of the different smartphones I tried worked I tried the same phones on the other USB connection to see if maybe there was a mix up on the labeling, but there wasn't. So, right out of the box, the stereo would play Bluetooth fine, and bring in radio stations, but the Android Auto could not detect any Smartphones. I tried 3 different phones all with at least Android 8.X on them (5.x is the minimum required) and from different manufacturers and each time the unit said Unsupported Device. I bought the unit expecting it to be quality for the price point and from a reputable brand like SONY. Maybe I got a lemon, but given this was the second head unit (different makers) giving me Android Auto trouble I probably wasn't in any mood to keep trying different phones. In the end, if it doesn't support the phones which will be connecting to it, then what is the point? Perhaps this unit will connect Android Auto with the absolute latest Android OS on some brand new phones, but the devices I tested with were much more than minimum technical requirements. Just be careful with this one.

Pros:

Cons: Android Auto detection was non existent on the unit I bought.

Crutchfield response on 12/23/2020
This customer contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

2 of 2 found this helpful

Sony XAV-AX5000

Crutchfield customer from Pipe Creek, TX on 12/20/2020

2007 Dodge Ram 2500

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Nice headunit, sounds great with my kicker door speakers

Pros: Clean crisp sound Sleek design

Cons: Few backgrounds/screensavers to choose from Doesnt seem to be very customizable

Crutchfield response on
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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Hobe Sound, FL on 12/17/2020

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Outstanding product and the support from Crutchfield was just as good.

Pros:

Cons:

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from El Cajon, CA on 12/16/2020

2004 Chevrolet Suburban

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Sound is great and it works great. Only criticism is that it doesn't remember multiple paired phones. Pairing a second phone deletes the first phone.

Pros: Apple CarPlay works great, sound is good

Cons: Bluetooth pairing limited to one phone

Crutchfield response on

2 of 2 found this helpful

Crutchfield the best place to buy!

Crutchfield customer from Caguas, PR on 12/15/2020

2010 Suzuki Grand Vitara

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Fast shipping and very well packed. Crutchfield not only is the best place to buy audio components but they are an example of customer service. This head unit is one of the best units I've tested. Very worth the money. I have not installed the unit yet, but I'm providing pics of my setup.

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0 of 0 found this helpful

Perfect for my kids car

Crutchfield customer from Ogden, UT on 12/14/2020

2010 Honda CRV LX

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Installed easy and overall is great. My only complaint would be the built in eq. It has preset modes, but to go custom there is no bass, treble, or mid range. Just about 18 numbers to adjust.

Pros: Price and function

Cons: Lack of easy eq

Crutchfield response on

0 of 1 found this helpful

Sony XAV-AX5000

Crutchfield customer from Santa Monica, CA on 12/13/2020

2008 Toyota Tacoma

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So far has been very good. The back up camera comes on quickly and has the option to use the lines on the camera or from the Unit. Tried the hands free phone and sounds great. Display is very nice and well lit. Apply play works as expected. Install was easy with installation kit. Only issue I had was where to put the two USB cables.

Pros:

Cons:

Crutchfield response on

1 of 1 found this helpful

Wont vonnect to carplay

Christopher from Washington, DC on 12/12/2020

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I purchased this unit through crutchfield and it worked for two weeks and now won't let you connect an iPhone for CarPlay. I tried different phones and different cords. VERY UNHAPPY

Pros: Works great for two weeks

Cons: Apple CarPlay won't connect after two weeks. Do not buy

Crutchfield response on 12/16/2020
Christopher, we're sorry you're having issues with your receiver. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

2 of 2 found this helpful

Great Headunit

Gary from Boonville on 12/11/2020

2004 Honda Civic

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After researching these for a good while, this one was on my shortlist. Dual USB ports, capacitive touchscreen, many positive reviews, and on sale too, were reasons enough to tip the scale in its favor. At this price point, I don't believe it can be equaled. I put it in yesterday along with a Jensen backup camera and could not be happier. I'm able to scroll through music files right on the screen from a USB drive while my phone is connected to Carplay on the other USB port. Can't speak for Android but Carplay works great with my iPhone SE. Everything I needed for the install was in the box from Crutchfield free of charge and if you have any questions they are a phone call away. I've been dealing with Crutchfield for several years and why anyone would buy anywhere else, is beyond my understanding.

Pros: Loaded with features at a great price.

Cons: The newer version of this has a 3 year warranty.

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Fort Worth, TX on 12/9/2020

2017 Jeep Wrangler Unlimited

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Install was very easy to follow and the way the radio fit in place with the included side attachment Crutchfield includes made the look perfect

Pros:

Cons:

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0 of 0 found this helpful

Worth the price

Crutchfield customer from Chandler, AZ on 12/8/2020

2001 Porsche 911 Carrera

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The install instructions, the radio and the support were all excellent. The radio sounds amazing and the glare isn't too bad in my convertible.

Pros: The install is simple. The operation is intuitive, and the look is clean

Cons: The only thing that doesn't work well is the microphone for the phone/speak to text. It could be the placement as you can see here. I put it low to get out of the wind but I think I will need to put it up higher and closer to my face. It doesn't hear the words well to ask Siri to do things. Otherwise its great.

Crutchfield response on
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1 of 1 found this helpful

Great unit but no AM reception.

Robert from Mesa, AZ on 12/6/2020

2015 Ford F-150 XLT

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Looks great in my 2005 Honda Pilot. Apple Play works flawlessly and was a big upgrade from the original factory unit. Unfortunately, I am not able to receive a single AM station, and I live in a large metropolitan area with dozens of AM stations within 30 miles. This is my second AX5000. I received a replacement from Sony under warranty. Neither unit received any AM stations. FM reception is great.

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Cons:

Crutchfield response on 12/9/2020
Robert, we're sorry you're having issues with your AM reception. If you purchased this receiver from Crutchfield, feel free to contact our Tech Support team. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Works great in my 2002 Impreza

Nathan from VALENCIA, CA on 12/3/2020

2002 Subaru Impreza 2.5 RS

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Very pleased with the overall functionality and sound. Touch screen is large, vivid and very responsive. CarPlay works well, and Bluetooth has been very reliable with my iPhone so far. Installation was made easier by the relatively compact size of the chassis. I especially like that there are physical controls on the front bezel for volume and track skip which can be used without looking at the unit. This drove my purchase of this model over other manufacturers. The buttons have a very positive, solid feel - not cheap and plasticky. Downsides: Can't upload custom wallpapers, can't change the color of the button backlights, and EQ adjustments are limited. Notch filters for tuning out resonant frequencies would be most welcomed (my previous JVC head unit had them). Also, the layouts of the screens leave something to be desired: when at the Home screen (to display the clock), it doesn't show you what song is playing. When at the Bluetooth audio screen, the clock font is too small to read. Those are minor issues though. The unit sounds great, looks clean, works well, and I'm very happy with the purchase.

Pros: Compact chassis for easier installation. Responsive, clear screen. Good sound. Solid construction, positive feel to the physical buttons.

Cons: Weak customization options. Screen layouts could use some improvement.

Crutchfield response on
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1 of 1 found this helpful

Doesnt last

Crutchfield customer from Savannah, GA on 12/2/2020

2017 Jeep Wrangler Unlimited

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After only two months of being installed the car play does not work. If I hit a small bump the system will play a loud horn sound and cut out. I have changed out cables and even phones and nothing has worked. Currently now as soon as I plug in an iPhone the system will freeze and then shut off and restart itself. Waste of money with how many issues I've had.

Pros:

Cons: Terrible interface with iPhone

Crutchfield response on

1 of 1 found this helpful

Better than factory Sync!

Crutchfield customer from Denison, TX on 11/30/2020

2012 Ford F-250

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Makes my factory speakers sound so much better than the Ford Sync system did. Can now talk on my hands free and hear the other person.

Pros:

Cons: You will have to make a splice for the backup camera to work. Crutchfield does not have a connector to make that work.

Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX5000

Crutchfield customer from North Salt Lake, UT on 11/29/2020

2010 Toyota Tacoma

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Overall no issues with this unit. I like the screen responsiveness, boot up time is good, Bluetooth and android auto work great. I did knock it down a star because android auto would always disconnect when using the usb dash kit I got. You have to plug your phone's usb cord directly into the receivers usb cord or android auto doesn't stay connected. My oem camera connected well and my steering wheel controls work as well. Not a ton of options like you would get from a pioneer, but I knew that going in and this unit checked all the boxes I needed.

Pros:

Cons:

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1 of 1 found this helpful

Sony XAV-AX5000

Crutchfield customer from Tulsa, OK on 11/28/2020

2005 Ford F-150

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Great head unit. Couldn't be happier with my selection. Installation was easy and operating it was a breeze. I didn't even have to open the manual.

Pros: Easy install Easy operation

Cons: None

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Saint Augustine, FL on 11/25/2020

2005 Jeep Wrangler

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I chose the Sony for the Double Din screen with Single Din chassis. It fit the Jeep Wrangler TJ dash with no modifications. (Plate between radio and ac did NOT have to be removed) , the function of Bluetooth and Apple Car play are flawless but I think my Kenwood I took out sounds better. The EQ on the Sony is just not the same. Overall I'm happy with it because of the perfect fit.

Pros: Perfect fit in Jeep TJ, clear screen , very easy functions .

Cons: EQ could be better.

Crutchfield response on

1 of 1 found this helpful

Fantastic!

Crutchfield customer from Fort Worth, TX on 11/16/2020

2007 Dodge Ram 3500

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Just love it. Great sound and all works the way it was designed to.

Pros:

Cons: A little hard to see the screen in the day light

Crutchfield response on

0 of 0 found this helpful

CarPlay not what I expected.

Victor from SIMPSONVILLE, SC on 11/14/2020

2014 Subaru XV Crosstrek

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The installation was easy. After getting it all installed, CarPlay worked and the camera worked. Steering wheel controls do no work. Checked the wiring and dip switches. All correct. After driving for a couple of days, we noticed that when you receive notifications, CarPlay locks up. Unplug phone and reconnect fixes, sometimes. Checked Sony website and found updated firmware 1.04. Installed. Did not resolve the problem. Disappointed that CarPlay doesn't work and the steering wheel controls don't work.

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Crutchfield response on 11/17/2020
Victor, we're sorry you're having issues with your receiver. If the problem continues and you'd like our help, please just reach out to our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Charleston, WV on 11/11/2020

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Great unit easy setup

Pros:

Cons:

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Columbia City, OR on 11/10/2020

2001 Chevrolet Tahoe

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A great radio for an older vehicle. The single DIN back allowed for installation in my 2001 Tahoe without cutting into the area behind the dashboard. The Apple Car Play and Android Auto functions allow you to use your cell phone for many additional features. Bluetooth hands-free calling is also a great to have feature.

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Crutchfield response on

0 of 1 found this helpful

Love the upgrade in our Nissan 350Z

Aaron from GARDNER, KS on 11/9/2020

2006 Nissan 350Z

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The factory stereo went out in our 2006 Nissan 350Z, so upgrade time. We wanted CarPlay, so we landed on this Sony. Works great including the steering wheel controls, and installing was fairly simple (naturally great CS from Crutchfield). We saved enough by going with the wired CarPlay model (vs a full BT version) we were able to add a backup camera to the order. Super pleased overall.

Pros: Easy fit

Cons:

Crutchfield response on
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2 of 2 found this helpful

Great replacement stereo. Crutchfield rocks!

Crutchfield customer from Freehold, NJ on 11/2/2020

2011 Chrysler Town and Country

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Excellent way to upgrade your car audio for The Apple CarPlay ecosystem. I was given my late father's 2012 Chrysler Town & Country minivan. He loved this vehicle and I want to hang onto it for as long as I can. The UConnect system from Chrysler is not user friendly. I tried just using Bluetooth for my iPhone but it was incredibly awkward with the delays, and trying to prop my phone up on the dash to use Apple Maps was an exercise in futility. I went to a big box electronics store to inquire about having an aftermarket radio installed and was told that I would lose my backup camera and steering wheel controls. I then went to a car audio specialty store who quoted me $1200 for this Sony head unit and the disclaimer that my backup camera probably wouldn't work after install. I called Crutchfield on a whim after remembering I purchased from them many years ago. They were helpful and made sure I ordered everything I needed. I was all in for less than half of what I was quoted by the audio shop. Installation went well. I had to call support for a question about the wiring and they talked me through it and got me up and running. The Sony head unit is impressive. I assumed the stock speakers were at their end of life, but with the new radio, they sounds SUNSTANTIALLY better. Will I order newer speakers from Crutchfield eventually? Yes. Has this headunit made waiting a little until that happens easier? Yes. The Sony boots up so quickly. No issue

Pros: Easy install. Great sound. Airplay is better than on my other new car's oem unit.

Cons: None.

Crutchfield response on

3 of 3 found this helpful

Great Stereo for the money

Crutchfield customer from Irving, TX on 10/29/2020

2011 GMC Sierra

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Love that it has physical buttons still. Carplay and android auto work flawlessly. Exactly what I needed, and will be ordering another for my other work truck.

Pros: Physical Buttons Flawless carplay and android auto integration 2 usb inputs

Cons: none so far

Crutchfield response on

2 of 2 found this helpful

Good Radio

David from Charlotte, NC on 10/26/2020

2017 Nissan Titan

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I ordered this radio with the prewired harness. Everything fit well, and was easy to install. The only complaint I have, is there is no adapters for my steering wheel controls. Once I can get this adapter, I will be glad to give 5 stars. However, without those controls, it's not as amazing as it could be.

Pros: Touch screen is very responsive.

Cons: No steering wheel control adapter

Crutchfield response on

1 of 2 found this helpful

Sony XAV-AX5000

Crutchfield customer from Cincinnati, OH on 10/26/2020

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This is what I was looking for, big screen, clean look, responsive touch, great sound. This replaced a 4 year old head unit because I wanted a stereo with Apple Car Play.

Pros:

Cons:

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Chandler, AZ on 10/24/2020

2006 Dodge Charger

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It is a good head unit but lacks a few features. Sound is good and integrates fairly well with PAC unit to retain factory steering wheel controls.

Pros: Sound is very good and there are many different EQ setting as well as a custom one. Buttons on bottom row are easy to use and look good.

Cons: 1. Album covers don't appear with USB MP3 music. 2. Can't change the order of the sources, or if they appear on the home screen. 3. Can't seem to upload my own picture as a background.

Crutchfield response on

4 of 4 found this helpful

Sony XAV-AX5000 Shines

David from Swartz Creek, MI on 10/23/2020

2008 Saturn VUE

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This is my second Sony XAV-AX5000. I originally purchased one for my daughter, but liked it so much I bought one for my vehicle. The interface is simple, clean, and easy to use. The unit works well with both Apple and Android. The sound is excellent, making even stock speakers better. Sony has done a great job with this model, and Crutchfield will match all the components needed to make it look like it was meant for your vehicle.

Pros: Ease of use Sound options Apple / Android Car play

Cons:

Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX5000

Casey from Huntsville, TX on 10/20/2020

2010 Cadillac DTS

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Great HU. Touchscreen is very responsive and quick. Great picture. Great sound. Plenty of options. I love the 2 USB cables for more flexibility.

Pros:

Cons:

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Elko, NV on 10/19/2020

2003 Toyota Tundra

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Excellent sound and easy use. Love the features. Only negative: not a fan of the screen saver - feels like an ad and wish I could turn it off.

Pros:

Cons:

Crutchfield response on

2 of 2 found this helpful

Sony XAV-AX5000

Crutchfield customer from Fountain, CO on 10/18/2020

2003 Honda CRV EX

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This headunit looks great in the car, but leaves you wanting more. The sound quality and HD radio are excellent. The interface is effective but overly simple and lacks customizability. It needs to have more AV inputs. The biggest drawback for me has been the poor android auto connection. It will disconnect every 20 minutes and say "USB device not supported". This gets very frustrating when you lose your driving directions on road trips. Customer service recommended that I upgrade USB cables, but if the headunit requires special USB cables to work properly they should be included or their parameters should be clearly defined in the instructions. The head unit is a solid 3/5.

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5 of 5 found this helpful

Sony XAV-AX5000

Crutchfield customer from Paterson, NJ on 10/18/2020

2014 Subaru XV Crosstrek

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Great radio, sound & ease of use. Install was a breeze.

Pros:

Cons:

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Denver, CO on 10/14/2020

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great upgrade for my daughters 2006 Honda CRV. Install was easier than I thought. I held back 1 star only b/c the trim piece doesn't really fit cleanly and the system is limited in ability to customize interface.

Pros: Great display, sound and back up camera ready

Cons: options for customization are limited

Crutchfield response on

0 of 0 found this helpful

So far, so good

Crutchfield customer from Cumming, GA on 10/13/2020

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The unit was easy to install thanks to Crutchfield's pre-wiring. For me, that small amount of $$$'s was very well spent indeed. No need to hunt down wire colors, splice, connect... it was all ready to plug in when it arrived. I had the radio up and running in just a few minutes. Features are sufficient for what I need. Radio plays well. Crutchfield sent the wrong interface to hook to my steering wheel controls, but resent another in a short time and took the wrong one back. This was due to there being a cross-over mid-year from the manufacturer and was not their fault. They handled the replacement with little or no hassle. I upgraded from a JVC which didn't play well with Android Auto. I was concerned with some of the other reviews about Android Auto working on the Sony, but it fires right up and works very well. I read some had problems keeping connected, but so far, no issues. Very happy with the service from Crutchfield. Would definitely recommend them!!!

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Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX5000

Crutchfield customer from Mount Ephraim, NJ on 10/11/2020

2006 Pontiac GTO

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Radio is an awesome upgrade. Touchscreen is fast and responsive. Bluetooth connection is fast when you start the car, better than most oem radios I've used.

Pros: Easy install USB cable is long Bluetooth mic is great even in a loud car All the accessory connections you could want

Cons: None that I've found

Crutchfield response on

1 of 1 found this helpful

Sony XAV-AX5000

Crutchfield customer from Kissimmee, FL on 10/10/2020

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Installed this in my 2004 Ford Explorer and couldn't be happier - going from the stock head unit to this was simple and fast - I get great sound out of it, looks and fits great in the dashboard and yes of all supports Apple Car Play. The only thing that would have made this better is if it supported Wireless Car Play, otherwise another great Sony product!

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Mayflower, AR on 10/3/2020

2008 Jeep Wrangler Unlimited

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Great product

Pros:

Cons:

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0 of 0 found this helpful

Sony XAV-AX5000

Cooper from CHICAGO, IL on 9/30/2020

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Looks and works great in my 2011 Honda Fit 5-spd! The Metra dash kit that was included looks 100% factory. Sounds amazing with my Focal 6.5" coaxial speakers & Rockford Fosgate PT-300T subwoofer. The backup camera looks great on this screen! I originally purchased the Sony XAV-AX1000, but decided to get the AX5000 instead. Crutchfield made the return really easy. The AX5000 is worth the extra $100 because it comes with 2 USB ports that can be discretely installed in the car (I didn't want a USB cable hanging off my head unit). A shop in Chicago installed it and mounted both USBs where my 12v cigarette lighter charger used to be. The touch screen is responsive and the Apple car play works flawlessly. The head unit doesn't have a ton of visual customization, but I'm not concerned with that. I thought I would miss my volume knob, but the buttons respond quickly and have a nice feel. The subwoofer out is mono, so if you have a stereo sub amp, be sure to pick up a mono to stereo RCA adapter ($7 online). The sound quality is excellent. Plenty of power on tap. I love being able to control the ten-band EQ & subwoofer volume. The EQ presets also sound good. The DSO seems to add some sweet high-end to the speakers to emulate the effect of having tweeters. Highly recommend this head unit.

Pros: Great sound quality, plenty of outputs, 2 USB inputs, the screen looks fantastic, Apple Carplay & Android Auto compatible, good value.

Cons: No volume knob, visual customization is limited.

Crutchfield response on
Customer review photo Customer review photo Customer review photo

1 of 1 found this helpful

Great quality in every way!

Antonio from Medford, MA on 9/24/2020

2008 Subaru Forester

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This head unit is amazing! Before buying this my stock radio had an AUX input which I used to play my music through. The quality was horrendous and made me believe my speakers were in a bad way. After putting in the Sony my music sounds fantastic and my speakers are in much better condition than I thought. I am very happy with this purchase and I highly recommend it to everyone else!

Pros: Great music decoding, good microphone, good visuals, and great price for what you get.

Cons: The user is forced to use Apple Maps so if you prefer Google Maps, like I do, kiss that goodbye. I have an iPhone so I can't speak for the Android experience.

Crutchfield response on

3 of 3 found this helpful

Great product

Crutchfield customer from Portland, OR on 9/24/2020

2012 Honda Accord EX

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Was very easy to install and set up. Sounds great works perfect.

Pros:

Cons:

Crutchfield response on

1 of 2 found this helpful

Sony XAV-AX5000

Crutchfield customer from Teague, TX on 9/23/2020

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I installed this unit in a 2006 Chevrolet Colorado. Ver yhappy with this radio. The tech guys were very helpful and answered al of my questions and helped me chose the best unit and accessories for my truck. I highly recommend the ready harness service, it's a real time saver and very well done.

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2 of 2 found this helpful

Awesome Fit

Robert from Mauckport IN on 9/23/2020

2011 Ram 2500

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The fit of the receiver was well above what I expected and looks great. I had to call in to tech support and Henry was awesome to work with. This is a great radio, the sound is awesome and easy to operate.

Pros: Tech Support ease to install

Cons: Non to think of

Crutchfield response on
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0 of 0 found this helpful

It was everything it claims to be

Crutchfield customer from Palo Alto, CA on 9/22/2020

2011 Volkswagen Jetta Sportwagen

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Got this to replace a factory radio in a 2011 VW Jetta because I wanted CarPlay. I went in in a snap (I got the recommended harness with it). It works fine, works with the steering wheel controls (there is an optional component of the harness to make this work). The 2 USB cables are in the rear so you have to figure out where to rout them and how to mount them in your desk / console.

Pros: easy install, nice fit clear screen iPhone CarPlay works well Fair price

Cons:

Crutchfield response on

0 of 0 found this helpful

Great Stereo with awesome features

Crutchfield customer from Eagle Mountain, UT on 9/20/2020

2014 Harley-Davidson Street Glide

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Great all around stereo, especially with an amp. Get this over the 7000 if your running an amp.

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0 of 0 found this helpful

Can't handle high volume

George from NY on 9/18/2020

1999 Mercury Mystique

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Overall is a great unit. The one major drawback is that it cannot handle bluetooth audio if you set the volume passed 20. At that point, it doesn't get any louder, just becomes crunched and distorted. When I say distorted, I don't mean like audio clipping, but the sound becomes crunched and crushed in the mid range and just becomes a mess of noise. I tried an assortment of configurations in the audio settings but still, passed 20, crunched audio. I submitted an RMA with Sony and they sent me a brand new unit, same thing happens. This is a limitation of the unit. My stock radio was able to blast my stock speakers without an issue. I don't use an amp by the way. I also checked to see if maybe my phone was the issue, but it another car I stream BT music and blast it without an issue.

Pros: Touch screen response Android Auto performance Radio presets phone call quality

Cons: Terrible music audio quality over BT when volume is at 20 or higher

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1 of 1 found this helpful

works great, but could use a tweak

Crutchfield customer from Melville, NY on 9/8/2020

2006 Cadillac STS

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android auto works as expected... the install was straight forward (the units size was not cumbersome for install)... it would have been nice if custom backgrounds was available, this would give the unit a more custom factory appearance by uploading an image that brings continuity the rest of the dash.

Pros: strait forward install functions reliably

Cons: could offer more customization options

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Sony XAV-AX5000

Crutchfield customer from Monroe, CT on 9/7/2020

2014 Subaru Forester

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Good touchscreen, very fast startup and connection to Bluetooth and Apple Car Play. Good quality for the price. The screen could be brighter in bright mode and dimmer in dim mode, especially in Car Play mode. Installed easily in my 2014 Subaru Forester.

Pros:

Cons:

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Sony XAV-AX5000

Crutchfield customer from Summerville, SC on 9/7/2020

2002 GMC Yukon XL

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Very easy install and looks factory with the new bezel for my Yukon. Crutchfield makes it so easy with suggesting just what you need to make it work it's best. The sound is awesome and connectivity with my iPhone was a breeze

Pros:

Cons: Can't think of a single thing negative

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Low end Sony but still a Sony!

Lewis W from BRANDON, MS on 9/6/2020

2012 Ford F-150 XLT

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This stereo has good sound. Very few bells and whistles. Just a basic CarPlay / Android unit. Very little personalization possible. However, it does work as intended and is not terribly expensive. I would probably purchase another.

Pros: CarPlay is stable. Easy install. Inexpensive.

Cons: Can't personalize the display

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1 of 1 found this helpful

Great fit for my 2010 Scion xB

Crutchfield customer from Los Angeles, CA on 9/6/2020

2010 Scion xB

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Great purchase! Fast delivery. Easy install, and I would highly recommend the harness assembly add-on. It saves a lot of time when hooking up to your car.

Pros: I really enjoy this unit. Fits great in my vehicle, and the features with Apple CarPlay and the back up camera are just what I needed. The ad on mic, for hands-free calls is also quite nice. No complaints from other callers - as of yet. I enjoy the abundance of audio presets. I'd like to set my own customs, but I do like that there are many options.

Cons: Honestly, I haven't had it long enough to have cons. So, I may update this, but as of now the two things that I don't care for is that there is no USB hook up included with the harness package for my car and the USBs on the unit. There is a USB/auxiliary port in my center console that is no longer accessible, and the two USBs - included with the unit, I really only utilize one. One is multi media, and the other only plays music. I would've preferred to have two multimedia USBs - in the unit.

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Sony XAV-AX5000

Crutchfield customer from New Oxford, PA on 9/6/2020

2013 Jeep Wrangler Unlimited

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Love it

Pros:

Cons:

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Sony XAV-AX5000

Crutchfield customer from Gray, GA on 9/6/2020

2014 Jeep Wrangler Unlimited

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Great Radio.

Pros:

Cons:

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Phenomenal service!

Crutchfield customer from Aramex, NY on 9/6/2020

2006 Hummer H3

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absolutely fantastic service from the team. Given that I was the other side of the world. Cannot fault them, would highly recommend them. As a few reviews said on other sites, they are a little more expensive, but hey you can always go cheap, but "you pay peanuts, and get monkeys". Worth every penny, and when you're spending your hard earned cash on something isn't it just safer to get it right? You could literally spend the saving you "might" make by paying someone to redo it! So, ultimately 10 out of 10!

Pros: Fast, easy, online diagrams, manuals, install techniques, no stone left unturned!

Cons: None!

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Would buy again!

Crutchfield customer from Texarkana, TX on 9/4/2020

2006 Ford F-250 Super Duty

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Love this, easy to use and install. The android auto is a nice feature make it easy to use my navigation and play music.

Pros:

Cons:

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Sony XAV-AX5000

Crutchfield customer from San Francisco, CA on 9/1/2020

2007 Chevrolet Silverado 2500/3500 Class

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Excellent unit. Large screen. Easy install for even someone of mediocre mechanical knowledge. Drew was very helpful and filled my cart for me with all needed to install and even upgraded when I added a backup camera

Pros: Large screen

Cons: Small volume and small Home buttons on unit

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1 of 1 found this helpful

Better than stock

Crutchfield customer from Feasterville, PA on 9/1/2020

2012 Jeep Wrangler

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First off, major improvement over the stock head unit. fits well and looks great. The sound clarity is excellent. (Probably even better with improved speakers, was surprised how good it sounded with the stock speakers) The stock unit was so bad I hardly ever turned it on. Navigating the unit is fairly simple. Apple carplay is fantastic.Overall happy with it. With the suggested installation components, install was a breeze. Cons:  The second USB port is pretty worthless, it won't recognize 75% of my digital music. (It prefers .MP3 format)  The Main USB will read 90% of my movie and audio files, however, you then can't utilize apple car play because this is the only port that will allow it. So on a long trip, you have to decide if you want to see your maps for directions or listen to digital audio.  It has a 2 stage bass boost, I don't really notice a big difference, audio is mostly mids and highs. (Could be the stock speakers, will have to add some bass at a later time )  Still need to figure out the hands free calling, it will alert you that a call is coming in, you can answer it, but for some reason the button on the interface to switch sound to head unit does nothing, so you can't hear the caller unless you put your phone to your ear. There were other head units that I was looking at, unfortunately they were all out of stock so I went with this one. I'm not disappointed with it, but there are some issues I need to figure out.

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Sony XAV-AX5000

Crutchfield customer from Mabel, MN on 8/27/2020

2008 Chevrolet Silverado

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Very nice system. Looks great and sounds great too. Easy to install

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Cons:

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0 of 0 found this helpful

Awful piece of crap

TROY from Hummelstown, PA on 8/24/2020

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What a piece of garbage. Good luck getting the Bluetooth to connect to your phone because it hardly ever connects. It comes with two USB cords that you have to fish out from behind the dash to locate somewhere in your car. Same design with the microphone. How hard would it have been to put a couple of USB plugs and a microphone below the screen next to the buttons or interface with the existing microphone in my truck? Navigating the screens is not very intuitive. The clock is very tiny unless you go to the home screen.

Pros:

Cons: USB cords

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0 of 12 found this helpful

Sony XAV-AX5000

Crutchfield customer from Lecanto, FL on 8/23/2020

2007 Nissan Titan

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Great product

Pros:

Cons:

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Best Bang For The Buck!

Crutchfield customer from White Lake, MI on 8/22/2020

2007 Chevrolet Tahoe

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Great unit for the money, needed Bluetooth / Android Auto and a Backup Camera, this worked perfectly. 2 USB, a)for Android Auto Link, b) for a flash drive... screen layout not customizable, only background. no HD tuner, but really not needed, this unit picks up stations really well. This is my third Sony Unit, I still have the first two alive and kicking in other cars.

Pros: Backup camera Preamps Android Auto

Cons: Settings could use more features.

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2 of 2 found this helpful

Sony XAV-AX5000

Crutchfield customer from Winston Salem, NC on 8/22/2020

2013 Toyota Tacoma

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Works well. You are able to change the volume of phone calls, siri, voice directions, etc. you just have to adjust the volume as they're speaking

Pros:

Cons:

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Sony XAV-AX5000

Crutchfield customer from Rhinelander, WI on 8/22/2020

2005 Ford Mustang

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Great sound, easy install, and very responsive touchscreen. It would be nice if Sony allowed for wallpaper customization outside their presets for the cost of the unit. The lack of an HD Radio is slightly annoying as well but not a reason to pass this HU up.

Pros: Responsive touch screen and sound quality

Cons: Lack of customization is simple areas, lacks HD Radio

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1 of 1 found this helpful

Excellent product

Crutchfield customer from Mayaguez, PR on 8/22/2020

2015 Nissan Sentra

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The screens are very sensible and bright. The installation is very easy.

Pros: The screens are very sensible and bright. The installation is very easy.

Cons: None

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0 of 0 found this helpful

Looks like a "Factory" Install

Brent from La Jolla, CA on 8/22/2020

1995 Toyota Tacoma

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This head unit is very easy to use and works great with apple CarPlay. Sounds great with the factory speakers and functions with a newly installed backup camera.

Pros: Clean factory look, easy to use

Cons: Lack some customization features,

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Sony XAV-AX5000

Crutchfield customer from Harrah, OK on 8/19/2020

1998 Buick Park Avenue

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This is installed in my 98 buick park avenue. Its a awesome head unit. Has apple car play with is awesome if you love apple. Its very convenient and has all the features. The equalizer is great if you are picky like I am when it comes to good sound.

Pros: Great head unit all around!

Cons:

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Sony XAV-AX5000

Crutchfield customer from Interlochen, MI on 8/19/2020

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SIMPLE. Great sound nice screen well thought out design. Don't hesitate to buy this unit.

Pros: Same as above

Cons: None

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Disappointing product

Tom from Spirit Lake, ID on 8/19/2020

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Doesn't work well with Android Auto in marginal cell phone areas. Poor screen in sunlight. OK sound quality. Boring display

Pros: Physical buttons

Cons: Poor Android Auto compatibility Poor daylight screen

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0 of 1 found this helpful

Awesome Product

Crutchfield customer from East Hartford, CT on 8/19/2020

2011 Subaru Impreza

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Love the Stereo Good price and love the car-play feature

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Cons:

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A+

Crutchfield customer from Elgin, IL on 8/15/2020

2012 Subaru Impreza

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Great product! Works really well, haven't had any issues since I installed it. Definitely would recommend

Pros: User friendly Relatively quick install Quick boot up

Cons: Does not support multiple finger touch screen

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Sony XAV-AX5000

Bradley from HENRICO, VA on 8/15/2020

2008 Jeep Grand Cherokee

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For starters, I ended up sending this unit back. It's a very basic headunit. The price should be much cheaper, but I guess it's that "Sony" premium. No HD Radio, very basic SXM layout. Very little customization. However, none of this was deal breaking. The deal breaker was that I could not get Android auto to work for more than 5 minutes at a time. I tried everything. Cables, updates, reinstall's. It was not stable. I think the inherent android auto problem was the fact that this unit has an extension cable built in, then you must use your own cable on an already long cord. On my new unit I never have disconnections, with the same cables I tried on this unit. I love the looks of this unit, and if android auto worked I would have kept it. That's why it gets 2 stars from me. Nothing about it was great, but the fact that AA was useless made the headunit useless.

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3 of 3 found this helpful

Sony XAV-AX5000

Crutchfield customer from Alexandria, VA on 8/10/2020

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Sleek design, loaded with options, easy to install, and significantly more powerful than the factory receiver. After I installed the unit I went on a 8 day road trip. The addition of Apple CarPlay made navigation and communication so much simpler/safer. Friends and family commented on call clarity due to the microphone. I am over all very happy with this purchase. The only downside - more power=new speakers??

Pros: Design, touch screen, power, easy of install and overall use.

Cons: None so far

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Sony XAV-AX5000

Crutchfield customer from Clarksville, TN on 8/9/2020

2012 Toyota RAV4

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Overall, really good head unit for the price. Android auto works perfectly. Upgraded from stock and now the bass on stock speakers are punchier.

Pros:

Cons:

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1 of 1 found this helpful

Sony XAV-AX5000

Crutchfield customer from Saint Paul, MN on 8/9/2020

2004 Chevrolet Avalanche

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Works great, super easy setup and install.

Pros:

Cons:

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A great mix of value and quality!

Samuel from PARKVILLE, MD on 8/5/2020

2008 Honda Civic EX

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Awesome! To be honest, I was expecting something slightly lower quality given the price, however I was very surprised. This being my first aftermarket head unit, my expectations were a bit all over the place. The screen is responsive, bright, produces nice colors, and holds up very well against direct sunlight. The last bit I was quite worried about, as my vehicle (2008 Honda Civic) places the head unit angled towards the windshield. However, it was not a problem. The capacitive screen feels great (not cheap like resistive screens) and adds a few nice features in CarPlay such as pinch to zoom. CarPlay works great as always. I can't really speak to the quality or usability of the OEM operating system, as I almost exclusively use CarPlay. I did test the radio tuner and default bluetooth music app and they work great! I did have to restart the unit a few times to get bluetooth to pair though. Physically the unit is well constructed and looks great! Its a very minimalistic look, so if you're into flashy buttons and lights maybe go get a pioneer or kenwood. I wasn't originally a fan of the lack of volume knob, but I got used to it quite quickly. Holding the home button to temporarily lower the volume (attention mode) is a great feature I wish more radios had. The sound output is clear, and has no distortion anywhere in the volume range. This makes it great for aftermarket sound systems. Overall, I'd say for the price this is the best you're goin

Pros: Bright, responsive screen Simple UI Minimalistic design No distortion anywhere in volume range Resists direct sunlight very well

Cons: None!

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3 of 3 found this helpful

Sony XAV-AX5000

Crutchfield customer from Uniontown, OH on 8/1/2020

2010 GMC Canyon

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Great radio, shipped quick. Looks and sounds awesome.

Pros:

Cons:

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Clean design

Crutchfield customer from Kansas City, MO on 7/29/2020

2001 Mazda MPV

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Very clean display and and narrow bezels maximizes screen size. Apple Carplay is excellent. Controls and settings are easy to manage. Raised buttons help eyes free volume control if no steering wheel controls are present. Emojis/icons are dated looking. Hopefully there will be an update to improve the look. Double din with single din body allows extra room for wires when installing.

Pros: User friendly, maximin screen size, raised buttons, 2 usb plugs, excellent quality, easy add-on accessaries.

Cons: Dated icons, no hd radio, requires e brake connection

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Love it! 2004 c240 Mercedes

Coco from New York, NY on 7/28/2020

2004 Mercedes-Benz C-Class

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Professionally installed. Sleek design and fits perfectly in my 2004 c240 Mercedes. I love it and wish I'd purchased sooner. In addition to the stereo and the suggested accessories, I also purchased the Axxess ASWC-1 Steering Wheel Control Adapter so that I can use the controls on the steering wheel to advance songs and adjust the volume. There is ONE TINY GLITCH with the steering wheel control adapter though. The menu screen on the car's dashboard must be set to the screen that says "No Malfunction" otherwise the dashboard menu changes when you use the controls on the steering wheel to advance a song. It took some time getting used to seeing "No Malfunction" on the car's dashboard menu instead of the speed, mileage, etc whatever you usually have it set to. Works seamlessly with Apple CarPlay, your phone must be plugged in though. Oh, and I have Alexa Auto hooked up as well. I did this myself and didn't think it was compatible with the stereo according to the directions but I kept trying until it worked!

Pros: Sleek, fits nicely in my 2004 c240 Mercedes, works perfectly with Apple CarPlay and Alexa Auto

Cons: Steering wheel control adapter has a tiny glitch. The menu screen on the car's dashboard must be set to the screen that says "No Malfunction" otherwise the dashboard menu changes when you use the controls on the steering wheel to advance a song. It took some time getting used to seeing "No Malfunction" on the car's dashboard menu instead of the speed, mileage, etc whatever you usually have it set to.

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Sony XAV-AX5000

Crutchfield customer from Buffalo, NY on 7/28/2020

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Easy instillation

Pros:

Cons:

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Awesome

Crutchfield customer from Fruitland Park, FL on 7/25/2020

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Love this unit. display is great,interface is smooth and fast,. I am using Apple carplay and works amazing! Google maps is very easy to use. I'm not using the built in crossover as i have JBL Club 4505 amp and Infinity 6.5 component's upfront and JBL 6.5's in the rear deck,so i use the crossover in the amp. Had an issue with a Alpine i ordered from Crutchfield and as always customer service was GREAT, sent me out this unit the same day! Love dealing with Crutchfield.

Pros: fast and smooth,easy to use.

Cons: limited audio adjustments but its only this price.

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Sony XAV-AX5000

Crutchfield customer from New York, NY on 7/25/2020

2010 Nissan Xterra

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Works great, much more powerful than stock. Android Auto functions much better than the Subaru stock radio.

Pros: Everything works well and quickly.

Cons: Not a lot of background options

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All Around Good Performer

Darrin from Nine Mile Falls, WA on 7/24/2020

2009 Chevrolet Cobalt

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Intuitive operation with quick access to settings. Excellent Carplay integration and plenty of power for a basic system. Crutchfield instructions and installation parts made it quick and easy to get professional results.

Pros: Clean Design Intuitive Operation Compact Design

Cons: Can't Customize Source Menu

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Very good experience for me.

Crutchfield customer from Memphis, TN on 7/23/2020

2013 Subaru Outback

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2 weeks of use and it's everything I wanted it to be. At first I wasn't sure I would like the Volume buttons (as opposed to a knob), but these click very nice and quickly. Plus having an ATT function for quick volume down moments is great. Wired connection to CarPlay is spot-on. Why wouldn't you charge your phone in the car anyway? The microphone is the only piece that looks out of place with this kit, but using CarPlay from my phone, I don't need the mic anyway so I didn't install it. The cord is plenty long enough to run it up the Apillar and mount it "mostly" hidden by the visor. Visiblity is very good unless the sun is beaming directly onto your passenger seat. Then you get a good reflection on the screen. Adding a backup camera was relatively easy. If you can wire a harness, you can add a camera. Very nice addition. People complain about the lack of "custom wallpapers", but really.. .who TF cares that much about the background on your radio? 99.99% of the time you'll be displaying a map, or currently playing song info. I like the standard wallpapers, nice and simple. Buying the full kit of adapters, mounts, surround, harnesses, etc was a huge plus for buying from Crutchfield.

Pros: Nice integrated CarPlay Plenty of input options Integrated backup camera functions Nice feel to the buttons

Cons: Microphone is very "dated" Screen glare on sunny days No custom sorting of the input buttons on the display Do people still use a remote control for the radio?

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Sony XAV-AX5000

Crutchfield customer from LAWTON, OK on 7/21/2020

2013 Chevrolet Silverado 1500

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Got this unit for my 2013 Silverado and I'm completely satisfied! Easy to navigate and looks good!

Pros:

Cons:

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Sony XAV-AX5000

Crutchfield customer from Houston, TX on 7/21/2020

2009 Chevrolet Malibu

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This stereo looks and sounds great. The sound quality is much better than the sound quality of the aftermarket stereo It replaced. I am extremely satisfied with it.

Pros:

Cons: None

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Sony XAV-AX5000

Crutchfield customer from Seattle, WA on 7/19/2020

2016 Kia Soul

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Great receiver, definitely an upgrade from stock receiver in my Kia Soul. Easy to install (if you watch the video and know what you're doing with wiring). You definitely need the extra part to make the steering wheel controls work with this receiver (which we bought), that was the hardest part to install but Crutchfield again gave detailed instructions on how to do that. This is the only reason I would possibly recommend a professional if you're not familiar with wiring yourself. Easy to use, love the apple car play!

Pros: Apple car play, easy to use

Cons: Need the part to connect steering wheel controls, possible to need a professional to install.

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Easy, Fast, and Amazing Sound

Crutchfield customer from Miami, FL on 7/19/2020

2007 Toyota FJ Cruiser

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2007 FJ Cruiser Owner here, and what an upgrade! The screen is tight and integrates into the dash well. The small buttons on the bottom offer tactile feedback which I find important for use during driving. The screen background color can be updated to mimic the existing colors within the dash for a more integrated feel. The screen is extremely responsive with no noticeable lag. The options settings, while robust, are intuitive and easy to use. More importantly, the sound driving the new JBL 6x9's and Kenwood tweeters is amazing, crisp and clear. Hands down one of the best quality of life upgrades I've made on my vehicle.

Pros: Easy installation, integrated look, and amazing sound

Cons: I wish I'd installed it sooner

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Sony XAV-AX5000

Crutchfield customer from Uvalde, TX on 7/16/2020

2004 Ford F-150

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Very user friendly and easy to install with the wiring harnesses. Sound quality and options are everything I expected and more!

Pros:

Cons:

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Sony XAV-AX5000

Crutchfield customer from Irvine, CA on 7/16/2020

2007 Toyota Tundra

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Good quality. Short on some expected features like having music from Bluetooth and maps from USB!

Pros:

Cons:

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Extremely good product

Crutchfield customer from Atlanta, GA on 7/16/2020

2012 Mazda 3

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Incredible product, such a vast improvement over the oem headunit I had in there before as well as aftermarket headunit I had in there. Very quick boot up time, very responsive screen, even the buttons are very satisfying.

Pros:

Cons:

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Sony XAV-AX5000

Dolan from PETALUMA, CA on 7/16/2020

2007 Audi A4

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Just installed this in my 07 Audi A4 avant, and it's great! The sound is very good, much better over the OEM radio/fm radio. Controls are very simple and not cluttered, as are all the menu prompts. This is the first unit I've purchased with Android auto and I'm very impressed so far with the interface and how well it works. Thought about spending the additional money for the unit that's replacing this one but glad I didn't, works just fine for what I need!

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Cons:

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Sony XAV-AX5000

Crutchfield customer from Goodyear, AZ on 7/15/2020

2011 GMC Sierra

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Easy to use. Simple to install

Pros:

Cons:

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Great Radio, Great Price

Luis from Port St Lucie, FL on 7/15/2020

2018 Toyota Highlander

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I can say how happy and satisfied I am with this head unit. Bought this to replace my OEM head radio on my 2018 Toyota Highlander. My main reason to replace the OEM radio was the lack of Apple CarPlay. This new radio has that and much more. The output coming out of the speakers is awesome. With the OEM radio I had to have the volume on 35 or more all the time. With this new Sony XAV-AX5000 the volume does not need to go higher than 15. I can't imagine how much more power the XAV-AX7000 puts out. The only reason I do not give the whole 5 stars is because of the screen size. I miss the screen size of the OEM radio, but 1 inch, more or less, can be sacrificed for all the extras this radio has. The installation with all of Cruthfield's tools and preps was super easy, as easy as a plug and play. Highly recommend this radio to anyone who wants to upgrade the OEM.

Pros: Apple Carplay compatibility Sound Extras

Cons: Screen size

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Sony XAV-AX5000

Crutchfield customer from Shabbona, IL on 7/15/2020

2006 Ford Fusion

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This was so easy to install and looks and sounds great !

Pros: Easy to install

Cons: none so far

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Sony XAV-AX5000

Crutchfield customer from West Jordan, UT on 7/14/2020

2007 Honda Odyssey

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I'd give it four stars if it had HD radio. Also the date and day on the menu screen would be handy. Haven't had time to totally play with the thing but my wife is stoked with the Apple Car Play which requires the phone to be plugged in. Kind of a pain on the one hand but it keeps your cell phone battery charged.

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Cons:

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Sony XAV-AX5000

Crutchfield customer from Cumberland, OH on 7/13/2020

2012 Chevrolet Silverado 1500

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Works well.

Pros: Everything works as it should.

Cons: The screen shuts off when you have an incoming call.

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Sony XAV-AX5000

Crutchfield customer from Rochester, MN on 7/13/2020

2003 Chevrolet Tahoe

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Needed to add hands-free phone operations to my '03 Tahoe. Sounds great! Functions as expected!

Pros:

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1 of 1 found this helpful

Sony XAV-AX5000 / 2019 Honda Ridgeline RTL

Randy from Plainfield, IL on 7/11/2020

2019 Honda Ridgeline

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The Sony XAV-AX5000 is a simplistic product. The sound is good, as is the display . . . better than the OEM 5 inch unit in my 2019 Honda Ridgeline. However, the back-up camera harness defaults to a miserable super wide angle fish-eye view: a big step backward that cannot be changed. The steering wheel interface does not work with any of the three phone buttons. As for the Sony unit itself, the auto-dim feature does not work. The latest firmware from Sony (1.03) will not install. The pre-installed icons can not be moved or deleted, so like it or not you have a worthless Sirius XM icon taking up screen real estate, for example, worthless unless you buy the optional Sirius tuner and subscribe.

Pros: Inexpensive, good sound, good-looking touchscreen.

Cons: Very limited functionality beyond Android Auto and Spotify, auto-dim does not work, not compatible with the back-up camera, firmware does not update, not compatible with steering wheel controls.

Crutchfield response on

3 of 6 found this helpful

Great product, great sound, easy install.

Niki from Everett, WA on 7/10/2020

2010 Subaru Impreza

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Wiring pretty straightforward for a Subaru. Easy install. Sounds AMAZING compared to stock head unit. Easy unit to navigate, customize, android auto works great as long as you use a decent USB cable. Capacitive touch screen should last long, sound quality and EQ customization is fantastic. Crutchfield instructions and installation gear is 5/5 ?. All three of our vehicles have Crutchfield products, have never been disappointed.

Pros: Easy instructions Easy wiring Easy install Great sound Great picture Quality installation gear

Cons: None so far, wish I could get the unit frame in silver to match dash buuuut I can wrap it myself so not really a con.

Crutchfield response on

2 of 2 found this helpful

Sony XAV-AX5000

Crutchfield customer from Idaho Falls, ID on 7/9/2020

1996 Chevrolet K Series

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Decent head unit - RCA outputs work great even at 2v. Having issues with Android Auto but I am about to try a firmware update that I hope will resolve the problem

Pros: Great audio out signal. High volumes with no distortion. I use amp power for all my speakers and not the head unit power.

Cons: Android Auto issues - crashes regularly and that is if I can even get it to load up correctly. Android Auto connects properly 1 out of every 10 times I connect my phone, then crashes within 5 minutes of use.

Crutchfield response on 7/13/2020
We're sorry you're having issues with your receiver. If the problem continues, please just reach out to our Tech Support team. They can help you solve the problem or set up a return within 60 days of purchase. Lifetime tech support comes with every Crutchfield purchase.

1 of 1 found this helpful

Sony XAV-AX5000

Crutchfield customer from Hagatna, GU on 7/9/2020

2012 Honda Fit

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Touch screen is awesome! I like the fact that it does both Android auto and Apple carplay. Provides enough power to the Rockford Fosgate speakers that I installed. Sound is great, really like the equalizer. The display is very crisp. It would've gotten 5 stars, but there was one dead pixel on the screen unfortunately. Always been a fan of Sony's head units.

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2 of 2 found this helpful

Sony XAV-AX5000

Crutchfield customer from Smithville, TX on 7/8/2020

2006 Chevrolet Silverado 2500/3500

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Pretty easy to follow instructions and very friendly interface

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Cons:

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Great bang for the buck!

Crutchfield customer from Grove, OK on 7/5/2020

2007 Mazda Mazdaspeed 6

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great stereo, has all the functionality that I was looking for, and also much easier to navigate vs. the Alpine receivers I've been using as of late.

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2 of 2 found this helpful

Sony XAV-AX5000

Dennis K from FREMONT, CA on 7/5/2020

2009 Scion xB

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happy with this purchase

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0 of 0 found this helpful

Sony XAV-AX5000

Cody from FARMINGTON, MN on 6/30/2020

2007 Jeep Wrangler Unlimited

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Sounded better than I expected. Every thing works as advertised. The auto dimmer sometimes would dim it to much to see clearly So I disabled it.

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1 of 1 found this helpful

Sony XAV-AX5000

Crutchfield customer from Clinton Twp, MI on 6/29/2020

2012 Mazda 3

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Working very well. No complaints other than carplay disconnecting randomly at times, but I have found that that is most likely a carplay issue, not the unit.

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1 of 1 found this helpful

No custom wall paper

Crutchfield customer from Suttons Bay, MI on 6/25/2020

2005 Chevrolet Corvette

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Great so far but was disappointing to learn I can't upload custom wall paper.

Pros: Looks, function, sound

Cons: No custom wallpaper

Crutchfield response on

0 of 0 found this helpful

Review after a week

Crutchfield customer from Placentia , CA on 6/20/2020

2013 Volkswagen Passat

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This is not i was expecting for the price and the brand. I use to have Sony head units years ago and I'm really disappointed with this new one for the poor perfomance (sofwate) and options through the all unit. After a week still I can't connect my Ipod touch 6. This sony doesn't recognize it. And switching between two smartphones is a nightmare with this unit. Before the SonyI try a Pioneer and it was way much better in many aspects. So i don't reccomend this radio.

Pros: Nice display, easy setup, good sound

Cons: Lack of options for more functions. Bluetooth problems , compatibility issues.

Crutchfield response on 6/24/2020
We're sorry you're disappointed with your receiver. Whenever you are not completely satisfied with anything you purchase from Crutchfield, please contact our Customer Support team at 1-800-955-9091. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

1 of 1 found this helpful

Easy

Crutchfield customer from Streator, IL on 6/18/2020

2008 Mitsubishi Outlander

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Great receiver unit. Apple car play works every time, no connection issues, just simply works.

Pros: Adjustable Bluetooth volume compensation.

Cons: None

Crutchfield response on

0 of 0 found this helpful

Works great!

Crutchfield customer from Ashland, MO on 6/17/2020

2015 Mazda 6

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Just installed this in my 2015 Mazda6. Works great, but took a while to install!!

Pros: High definition. Works with backup camera.

Cons: Took a while to install.

Crutchfield response on

0 of 0 found this helpful

A Five Star Car Audio Stereo

Crutchfield customer from Piperton, TN on 6/16/2020

2015 Jeep Wrangler Unlimited

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I'm very happy with this Sony. It is well designed and the functionality is perfect.

Pros: Apple Car Play Screen brightness and responsiveness.

Cons: No Bluetooth Apple Car Play, but the Bluetooth does work with music.

Crutchfield response on

2 of 2 found this helpful

Works mostly with a few exceptions.

brian from NORTH LIBERTY, IN on 6/16/2020

2007 Jeep Wrangler

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Not a bad radio for the price, the Apple Car play works as advertised. My issue is the very plain look and when playing MP3 from a USB stick. They show you little to no information and no graphic cover from the file its just 3 lines of text, that's it. I tried several ID3 Tag formats and got nothing. After a long conversation with Sony I found they do not support this even though the manual leads you think it does. Now if you play from your phone then it appears just like your phone. Sounds was fine and it was easy to use, so I give 3 stars for its a no thrills radio if you are not using your phone as a interface.

Pros: Simple to operate and with Crutchfield installed kit goes in quickly and worked the first.

Cons: Very plain interface compared to many others, not very many feature when not using your phone. Its mostly a phone drive interface for you car. I was also very disappointed when plying MP3 files from USB. This is some I do all the time and like to have the visual keys with songs and Audio books.

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1 of 1 found this helpful

Sony XAV-AX5000

Crutchfield customer from Advance, NC on 6/14/2020

2005 Mercedes-Benz SLK-Class

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The deck itself is pretty perfect, but keeping it from being 5 stars would be more adjustability on the installation side. Unit face cannot be tilted in any way, so it sticks out a bit at the bottom due to angle of the original radio as installed in dash. Also, it's a single din chassis with a double din screen. Had to modify the installation bracket a bit to stabilize everything.

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1 of 1 found this helpful

Really Disappointed!

Larry from BEND, OR on 6/11/2020

2018 Toyota 4Runner

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I bought this unit with the understanding that it will operate with Car Play through Blue-Tooth, it does not. It has to be connected to the phone by cable. To make it worse, it doesn't seem to even provide caller ID if the phone isn't connected by cable. The final straw is that it doesn't have an off switch! To turn it off you need to go into the touch screen two levels to turn off the source. It works fine with Car Play but that requires connecting by cable every time you get in or out of the vehicle. I would not recommend this unit.

Pros:

Cons: Wired connection only to provide Car Play functions. No caller ID unless connected by cable No off switch!!!

Crutchfield response on 6/15/2020
Larry contacted our Customer Support team and set up a return. Purchases from Crutchfield can be returned or exchanged within 60 days.

3 of 13 found this helpful

Sony XAV-AX5000

Crutchfield customer from Annapolis, MD on 6/11/2020

2003 Lexus ES300

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Great unit, really brought the aged Lexus system back to life, simply and clean! Highly recommend!

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Shakopee, MN on 6/8/2020

2001 Porsche 911 Carrera

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Installed this in a 2001 Porsche 911 (996) using the supplied kit and it all worked well. Make the process so much easier. The unit boots up quickly and the Apple Carplay just works. The audio quality also improved with this unit so that is a big plus!

Pros: Sound quality is great, fast boot time for first use and the Apple Carplay just works. Also upgraded the firmware using the USB port and it worked the first time.

Cons: Had to switch the RED and YELLOW cables on the mount to ensure that the unit had battery power as without this it would reset all the time back to default.

Crutchfield response on
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Sony XAV-AX5000

Crutchfield customer from Saginaw, MI on 6/8/2020

2016 Jeep Wrangler Unlimited

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Easy to use. No problems with installing the unit. I installed it with an XM module and backup camera on a 2016 Wangler JKU.

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3 of 3 found this helpful

Sony XAV-AX5000

Crutchfield customer from Baraboo, WI on 6/7/2020

2005 Dodge Ram 2500

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Excellent unit.

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from London, OH on 6/6/2020

2004 Ford Mustang

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really nice head unit. perfect for the price..

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0 of 0 found this helpful

Great unit for the money

Crutchfield customer from Snohomish, WA on 6/6/2020

2008 Toyota Tacoma

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This is a great unit. The installation was easy in my 2008 Tacoma and the set up was simple. It looks great with the Scosche dash kit. I also added a USB mount for a clean look. The sound quality is a definite upgrade from the stock Toyota unit. I do wish it had a traditional knob volume control but not many double DIN's have that these days.

Pros: Easy installation and setup Great sound quality Simple menu Looks great

Cons: Push button volume control

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Sony XAV-AX5000

Crutchfield customer from Chelsea, AL on 6/5/2020

2011 Honda CRV SE

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Great system and application of CarPlay to a vehicle. Simplistic without being too tech-y. Installation was easy being a moderately skilled installer. Top notch product for a decent price.

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Sony Makes A Great Stereo

Crutchfield customer from Batavia, OH on 6/4/2020

2008 Dodge Dakota

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Fantastic unit. It's like having a great factory unit that's flawless and easy to use. The touchscreen is nicely responsive and visually appealing. If I had to have one gripe, it would be that you can't customize the color of the buttons or the screen to match the interior, but that is a very small con compared to all the pros this stereo provides. Well worth the money!!!

Pros: Sound CarPlay Touchscreen Great look in dash

Cons: Color customization

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Canton, OH on 6/3/2020

2007 Volvo S60

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Good product, gets very hot in the back though.

Pros: Easy to use

Cons: Gets hot , no Bluetooth car play

Crutchfield response on

0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Saint Augustine, FL on 6/1/2020

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Have one on my bike and one in my truck, no issues. Good unit, not the best but CarPlay is flawless and even makes your factory speakers clearer

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0 of 0 found this helpful

Best bang for the buck...period

Crutchfield customer from Flowery Branch, GA on 5/31/2020

2013 Chevrolet Corvette

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Great receiver that has unparalleled sound quality at this price point. It has an easy to navigate menu system, looks great and has tons of support if needed.

Pros: Excellent sound quality Great menu system Hands free works great

Cons:

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2 of 2 found this helpful

Good Radio, 7000 is much better though

Crutchfield customer from Norfolk, VA on 5/30/2020

2013 Chevrolet Silverado 1500

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Install was in a 2013 Silverado 1500 No navigation, No Bose, fit like a glove with supplied accesories. I may have received a faulty unit. Not sure, but after reading reviews on the internet, I decided to swap out for the XAV-AX7000, which I absolutely love. User Friendly - The screen feels amazing, like a smartphone screen. Menus are easy to navigate. It does NOT have custom wallpapers. Performance - Its powerful enough for my aftermarket speakers. It lags a little bit sometimes. Sub preamp is a single RCA, so you will need a splitter from single male to dual female for most setups. Preamps are also only 2V. The 5V on the XAV-AX7000 just sounds cleaner. There is a separate control for the subwoofer volume. Customer Service - Like I said, I most likely received a faulty unit, and Crutchfield was more than happy to send a replacement to me when I explained the issues to them, so great on their customer service! This was when I decided to upgrade to the XAV-AX7000 instead for $150 more (Well worth it!). They sent it out, along with a UPS label to return the old one, so I don't need to ride around with no stereo. The issues I had were the unit would cut out at volume 30+ out of 50. I suspected a ground or power issue, but my new radio can go full blast with no issues. My 5000 also heated up enough to make the top of my dash warm. Android Auto would cut out sometimes, not a cord issue as my 7000 is fine. Steering wheel controls were intermitte

Pros: Looks Nice Leaves plenty of room for wires behind dash Best touch screen I've felt Easy to navigate menus Price

Cons: Possible faulty unit issues mentioned in review Noisy subwoofer preamp Android Auto connection is intermittent (Carplay may work fine?)

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2 of 2 found this helpful

Sony XAV-AX5000

Crutchfield customer from Tucson, AZ on 5/30/2020

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So far my wife really likes it. It is a very basic interface, nothing flashy and I knew that's what she would prefer over a complicated, crowded, or multi-layered menu system. The screen looks good and is very responsive to the inputs.

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Sony XAV-AX5000

Crutchfield customer from Los Altos, CA on 5/29/2020

2008 Mazda CX-9

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Great screen and simple installation.

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Gallatin, TN on 5/28/2020

1998 Ford F-150

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I also own the Sony AV1000, and comparably I enjoy the Android Auto functionality on this head unit, as well as the larger display. Its zero frills and has a nice fit and finish.

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Canton, GA on 5/28/2020

2003 Toyota Tacoma

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Overall, I am very happy with the Sony XAV-AX5000. The only thing preventing a 5 star rating is the occasional glitch when the touch screen becomes unresponsive while using Apple CarPlay. It is difficult to diagnose if it an issue with the head unit or the software in the iPhone. Regardless, the head unit looks great, performs well, and Crutchfield's recommended wiring harness adapter was easy and intuitive to mate to the Sony pigtail.

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Sony XAV-AX5000

Crutchfield customer from Nashville, TN on 5/28/2020

2002 Dodge Ram 1500

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Works great with Apple Car Play, great sound, plenty of power, intuetive display and settings.

Pros: Works great with Apple Car Play

Cons:

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LAKE LURE

Grier from LAKE LURE on 5/27/2020

2012 Nissan Titan

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purchased for a 2012 Nissan Titan crew cab. Spent several weeks going back and forth with tech support to get the android auto to work with phone. During process purchased multiple cords including a high end cord and actually purchase a new Google Pixel phone which was rated the best phone to match with the brand stereo for Android Auto. Crutchfield opted to send a new unit to replace. The new one worked for about 2 weeks then stopped again and only worked sporadically; however, I was now passed my 90 day return policy. Radio will connect initially, then after 15-20 minutes will drop off and reconnect a few times then stop. At this point it won't even connect through bluetooth for several hours and only after shutting truck off. Multiple times the memory has dropped off and all presets disappear. Radio looks great with a nice finish but spending this much for radio, steering controls and install kit I am very disappointed. I can't recommend this radio and have tried everything including buying a brand new phone specifically for the radio which worked for a short time. Money was not sparred in giving this radio every chance to meet expectations. I now have a very expensive head unit that plays radio stations and sometimes my phone library

Pros: Looks

Cons: The entire system

Crutchfield response on

1 of 1 found this helpful

1990 miata

Crutchfield customer from New Lexington, OH on 5/27/2020

1990 Mazda Miata

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Very nice screen, once we got it wired correctly works perfectly fit in my 1990 Miata with the installation kit

Pros: Nice clean crisp screen, easy install, nice buttons, sleek

Cons: No volume nob, but I knew that when buying it and the volume buttons are pretty nice still, so not really a con to me but maybe someone else it is

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from San Diego, CA on 5/25/2020

2018 Toyota Tacoma

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Definitely increased the sound in my 2019 Toyota Tacoma. A lot more power in the receiver than stock. I used to listen to music on volume 36 with stock stereo but with the new Sony I now listen at volume 19 and it's plenty loud. I also paired this with Rocksford Fasgate speakers.

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Perfect radio.

Crutchfield customer from Rincon, GA on 5/24/2020

2012 Toyota Tundra

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The Car play function was what I was going after but after combining this head unit with 2 pairs of Kicker 46CSS654 speakers, the sound its excellent. Very pleased with this purchase.

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Sony XAV-AX5000

Crutchfield customer from Rockwall, TX on 5/23/2020

2014 Kia Optima

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amazing product, exactly what i wanted.

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Best CarPlay Radio For The Money

Jacob from MONROE, VA on 5/22/2020

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Amazing! Just installed in my 2006 Corvette. The screen is amazing and feels just like a smartphone / tablet.

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Sony XAV-AX5000

Crutchfield customer from Taunton, MA on 5/21/2020

2006 Honda Ridgeline

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Great sounding easy to use.

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0 of 0 found this helpful

great sound

Brittny from cleveland Oh on 5/21/2020

2017 Ford Escape

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In love with this radio

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Pflugerville, TX on 5/21/2020

2008 Toyota FJ Cruiser

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Beautiful apple CarPlay unit, the screen is very clear and responsive. 4 stars for not be able to change the background. Hope Sony will release an update soon.

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Decatur, IL on 5/21/2020

2011 GMC Savana

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Works great

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Sony XAV-AX5000

Derik from GARLAND, TX on 5/19/2020

2011 Jeep Wrangler Unlimited

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Love this Radio. Clean and easy interface. Bought two!

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1 of 1 found this helpful

Great Purchase!

Crutchfield customer from Chesterland, OH on 5/17/2020

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Excellent sound paired with the Pioneer D series speakers. Very fast start up time, great picture for the backup camera, Apple CarPlay is awesome and love the overall looks!

Pros: Apple CarPlay Sound Picture quality Easy to install

Cons: None

Crutchfield response on

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Do not buy for VW Golf/GTI MK6

peter from Mineola, NY on 5/15/2020

2013 Volkswagen GTI

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Loses Android connection every now and then saying that the phone is incompatible. The fader does not work/incompatible in 2013VW Golf. Disappointed, to say the least. Crutchfield support was helpful, but I wish they knew about the fader issue while they were selling me the setup.

Pros: Sounds great!

Cons: Fader functionality does not work. The front speakers overpower the rear.

Crutchfield response on

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Sony XAV-AX5000

Crutchfield customer from Milton, GA on 5/15/2020

2017 Toyota 4Runner

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If you set your expectations towards a receiver in this price range then you'll be pleased. Of course you'll have some limitations if you compare it with some of it's big brothers, but it gets the job done efficiently and nicely for the money.

Pros: Clean design Quick operating system Good sound

Cons: Basic operation....does not have a lot of flexibility

Crutchfield response on

1 of 1 found this helpful

Great unit

Crutchfield customer from Oklahoma City, OK on 5/14/2020

2005 Toyota Sequoia

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Excellent upgrade from my factory unit. Crisp clear audio, tuner picks up stations very well and Apple CarPlay works quickly and easily. Installation was a till time consuming, but I did replace the factory door speakers at the time. Dash kit and Master Sheet from Crutchfield made wiring easy. Definitely recommend this unit wanting to upgrade from a factory head unit without spending a ton of money.

Pros: Crisp clean sound, easy to setup

Cons: None

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Sony XAV-AX5000

Crutchfield customer from Dothan, AL on 5/14/2020

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Great stereo. Looking for something to do it all this is the one. Excellent touch screen with clear view at a great price. Love it

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0 of 0 found this helpful

Sony XAV-AX5000

Crutchfield customer from Glendale, AZ on 5/10/2020

2007 Toyota Corolla

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Easy to install and operate. Great sound and a definite upgrade from the previous car stereo.

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Sony XAV-AX5000

Crutchfield customer from Phoenix, AZ on 5/9/2020

2013 Nissan Sentra

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Love the radio. Looks like it came factory, super responsive no delay on the touch. Apple car play is great. Only complaint is the trim piece they sent me had weak clips and was kind of a pain to get to snap in. But would recommend to anyone.

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