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Sony XAV-AX5000

Digital multimedia receiver

Item # 158XAV5000

This Sony integrates beautifully with Apple CarPlay® and Android Auto so you can access your media with easy-to-use...

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This Sony integrates beautifully with Apple CarPlay® and Android Auto so you can access your media with easy-to-use...

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About the Sony XAV-AX5000

Times have changed

Remember when you only had a radio in your car? How quaint. Smartphones are now the way we roll when we're driving, thanks to car stereos like Sony's XAV-AX5000 digital multimedia receiver. This Sony integrates beautifully with Apple CarPlay® and Android Auto so you can access your media with easy-to-use icons and pages, and even use your voice to make commands so your eyes stay on the road. When you do sneak a peek, you'll be impressed by the clarity and color of Sony's new bezel-less 7" flat mirror LCD display. Sony knows how to build beautiful display screens, and I think this is one of the sharpest ones on the market.

Times have changed

Remember when you only had a radio in your car? How quaint. Smartphones are now the way we roll when we're driving, thanks to car stereos like Sony's XAV-AX5000 digital multimedia receiver. This Sony integrates beautifully with Apple CarPlay® and Android Auto so you can access your media with easy-to-use icons and pages, and even use your voice to make commands so your eyes stay on the road. When you do sneak a peek, you'll be impressed by the clarity and color of Sony's new bezel-less 7" flat mirror LCD display. Sony knows how to build beautiful display screens, and I think this is one of the sharpest ones on the market.

Sony XAV-AX5000

Use your phone's nav functions with Android Auto (pictured) or Apple CarPlay.

The phone is the key

Apple CarPlay and Android Auto let you access your phone's content with the sound of your voice or the touch of a finger. This stereo's controls behave like your phone's interface, so there's no learning curve. Plug in your Android™ or iPhone®, and you'll get access to your navigation, phone calls, weather, text messages, and of course all your music. Get more info at www.apple.com/ios/carplay and www.android.com/auto.

Go wireless with Bluetooth®

Bluetooth enables wireless streaming for music, podcasts, and audiobooks, along with the convenience of hands-free phone calls. This Sony lets you enjoy all the content without plugging in when you get behind the wheel. You can install the included wired microphone close to you, so callers can hear you loud and clear.

Music — lots of music

If you groove to your favorite music services on your iPhone or Android, you'll dig playing music from Pandora and Spotify on this receiver. If you're looking for radio stations that won't fade away when you look for new adventures, add a SiriusXM tuner to this Sony to enjoy satellite radio's deep programming from coast to coast.

Smooth sound

This receiver also offers an impressive array of sound-sculpting controls, including a 10-band graphic equalizer and Dynamic Stage Organizer (DSO) which creates virtual speakers on your dash for better soundstaging. Supporting the soundshaping is the clear and natural sound of Sony's powerful Dynamic Reality Amp 2. The XAV-AX5000 also includes front, rear, and subwoofer preamp outputs for when it's time to add amplifiers to your system.

Want to keep your car's steering wheel audio controls?

In most cars, you'll need an adapter to retain those controls with this car stereo. Connect a few wires, then program the adapter for your particular car and radio, and you'll retain the convenience of your steering wheel controls. You'll see the adapters that work with your vehicle when you add this receiver to your cart.

Bluetooth note: Use of this receiver's Bluetooth features will depend upon your phone's Bluetooth capabilities. Learn more in our article explaining Bluetooth profiles.

Smartphone note: If you're going to use your iPod or smartphone with this receiver, be sure to check "Details" for compatibility information.

You'll need a wired connection to your parking brake to access settings and other features on this receiver. Your parking brake must be connected and set in order to view video on its screen.

READ LESS
    Product Highlights:
    • digital multimedia receiver with AM/FM tuner
    • 6.95" capacitive touchscreen display on bezel-less panel
    • works with Apple CarPlay and Android Auto
    • plays FLAC files on USB drives
    • Bluetooth hands-free calling and audio streaming
    Smartphone Features:
    • Pandora and Spotify control with iPhone and Android
    Audio/Video Features:
    • plays media from USB memory devices
    • 10-band equalizer with digital time alignment
    • Dynamic Stage Organizer (DSO) compensates for low speaker positions
    • subwoofer controls
    Expandability:
    • compatible with SiriusXM satellite radio tuner
    • inputs: dual rear USB inputs, rear-view camera input
    • outputs: 5-channel preamp outputs (2-volt front, rear, subwoofer)
    Other Info:
    • wired connection to parking brake required to access settings and other features on this receiver (the brake must be connected and set for video display)
    • built-in internal amp (20 watts RMS/55 peak x 4 channels)
    • CTA-2006 compliant
    • fits double-DIN dash openings
    • compatible with most factory steering wheel audio controls (adapter required)
    • warranty: 1 year
    • Our 60-day money-back guarantee
    • MFR # XAVAX5000

    What's in the box:

    • Digital media receiver w/ 6.95" touchscreen monitor (10A fuse)
    • Wiring harness
    • Remote control (RM-X170)
    • CR2025 3V battery (installed in remote)
    • Microphone w/ bracket (attached 12' cable terminated by a right-angle mono-3.5mm connector)
    • Two-sided tape
    • 4 ISO-screws
    • Operating Instructions
    • Warranty Sheet

    Featured video:

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    Crutchfield response

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    More details on the Sony XAV-AX5000

    Stacey B.

    Features & specs

    Expandability
    AUX Input No
    Audio/video Input No
    USB Input Rear (2)
    Backup Camera Input Yes
    Second Camera Input No
    CarPlay Yes
    Android Auto Yes
    Siri Control Yes
    Android Control Yes
    Memory Card Slot USB memory
    Bluetooth Compatible Built-in
    Satellite Radio Ready SiriusXM
    HD Radio No
    Navigation Optional
    iPod Compatibility
    Full size No
    Nano No
    Touch No
    iPhone XSMax/XS/XR/X/8+/8/7+/7/6S+/6S
    General
    RMS Power (CTA-2006) 20 watts
    RMS Power (Manufacturer) 20 watts
    Peak Output 55 watts
    RMS Power Bandwidth 20-20kHz
    Preamp Outputs 5-channel
    Sub Preamp Outputs Yes
    Switchable Rear Preamp Outputs No
    Video Screen Yes
    Navigation App Compatible (iOS) Apple, Google, Waze (coming soon)
    Navigation App Compatible (Android) Google, Waze
    Preamp Voltage 2 volts
    Screen Size 6.95
    Display Color
    Key Button Color White
    EQ Bands 10
    Wireless Remote Yes
    Steering Wheel Control Compatible Adapter required
    Parts Warranty 1 Year
    Labor Warranty 1 Year
    Tuner
    FM Sensitivity 7 dBf
    European Tuning No
    Seek/Scan Seek
    Radio Data System Yes
    File Playback
    Music File Playback MP3,WMA,AAC,FLAC,WAV
    High-res Playback N
    The Sony XAV-AX5000 replaces these items:

    Product Research

    Android Auto & Apple CarPlay
    Built-in Bluetooth
    USB Ports & Radio Function
    Audio & DSP Section
    Touchscreen/Remote/Camera Features

    Android Auto & Apple CarPlay

    Android Auto: Thanks to Android Auto, you can connect your Android OS 5.0 (Lollipop) or later smartphone via a USB cable to the Sony receiver's rear-panel USB port (labeled "USB1-Smartphone) and operate many of the major functions of your Android phone through the Sony head unit's touchscreen (your phone also must be paired via Bluetooth to the receiver and your vehicle's parking brake needs to be engaged for initial setup). Get traffic information, lane guidance, and real-time navigation assistance from Google maps right from the Sony receiver. You can even send text messages, take calls, or check your voicemail through Android Auto and the Sony receiver. Android Auto also includes voice-recognition technology, so you can control everything just by speaking. Get directions, send messages, make calls, and control music while keeping your hands safely on the wheel.

    • Google Assistant: The Sony receiver enhances your Android Auto experience even more by incorporating Google Assistant using the head unit's external microphone and your car speakers for voice command and text-to-speech, which makes using Android Auto and all of its integrated applications fast, easy, and safe. You will need to press the "mic" button or say "OK Google" to activate the Google Assistant. Use the Google Assistant to make a call, send a message, reply to a message, get driving directions, or listen to music.
    • Google & Waze Maps: Use Google Maps to get where you're going with on-screen maps, voice-guided navigation, live traffic information, lane guidance, and more. Select your destination by using the head unit's touchscreen or just say where you want to go through the unit's external mic and Google Speech Technology. You can even listen to music from your Android Auto device or other connected source device while using Google Maps. If you prefer, you can switch over to a simpler version of the community-based Waze navigation app (version 4.27 or higher).
    • Phone & SMS: With Android Auto you get access to your contacts and messages through the Sony receiver while keeping your eyes on the road. Use the unit's external mic and Google Speech Technology to make a phone call, or have your text-messages read aloud to you while you concentrate on the road ahead; you can even reply to texts via voice command.
    • Music: Access your Android smartphone's music library through the Sony receiver via Google Play Music. You'll be able to browse music like you do on your smartphone with song/artist information display and album art. Use the receiver's touchscreen to select songs or just say what song you want to listen to through the head unit's external mic and Google Speech Technology. You also get access to online music and internet radio stations from Amazon Music, Tidal, Pandora, Spotify, iHeart Radio, Slacker Radio, Tune-In, and more; as well as news, sports and talk radio apps. Music apps include song and station browsing, plus song/artist information and album art or station logo. Click here for a list of all compatible app for Android Auto. Music apps include song and station browsing, plus song/artist information and album art or station logo.
    Notes:
    • The initial setup for Android Auto requires that your vehicle be stopped and the parking brake is engaged. You will need to connect the parking brake wire of the receiver's harness to your vehicle's parking brake circuit for the head unit to recognize that the vehicle's parking brake is engaged.
    • Android smartphones with a USB Type-C connector (including the Pixel) may not function without appropriate USB Type-A to USB Type-C cable.
    • Bluetooth cannot be utilized while Android Auto is being used with a connected Android smartphone
    • Use a USB cable that is under 6' long and avoid using any extension cable other than the one attached to the rear chassis.
    • You cannot connect an Android Auto and Apple CarPlay device at the same time.
    • The USB port (labeled "USB2-USB Memory") cannot be used for Android Auto and only supports USB MSC or MTP devices.
    • Click here to learn more about Android Auto and to see what latest smartphones are compatible.

    Apple CarPlay: Use all your essential iPhone functions on the road, with Apple CarPlay and your iPhone 5 or newer (running iOS 7.1 or higher). Connect your phone via an Apple-certified Lightning-to-USB cable to the receiver's rear-panel USB port (labeled "USB1-Smartphone), and you'll see a familiar interface displayed clearly on the Sony receiver's touchscreen. Simply tap the icons to take calls, check voicemails and text messages, or bring up maps. And of course, listen to your favorite songs using iTunes, Apple Music, or select music apps. Apple CarPlay even lets you talk to Siri to control everything using voice commands. You can dictate text messages, control music playback, or get directions, without ever taking your eyes off the road.

    • Maps: The power and simplicity of Apple Maps comes to your dashboard; complete with turn-by-turn direction, traffic conditions, and estimated travel time. You can enter a new destination or choose a favorite or recent destination using the head unit's touchscreen or by simply asking Siri. CarPlay can also predict where you most likely want to go using addresses from your email, text messages, contacts, and calendars.
    • Phone & Messages: You'll be able to make calls, return missed calls, and listen to voicemails through the Sony receiver. Siri can also help you do all these things. In addition, Siri can send, read, and reply to your text messages for you; so you never have to look at your iPhone while driving. If you have iOS 12.0 or newer on your iPhone with the latest version of Google Maps or Waze, you can choose to navigate via Google Maps or Waze instead of CarPlay. Google Maps and Waze do not support Siri voice control, but will have their own proprietary voice control function which has to be accessed through a touchscreen icon on the receiver.
    • Music Library: Access your artists, song, playlists, and iTunes Radio on your iPhone using the Sony receiver's touchscreen. Or, just tell Siri what you'd like to listen to. The head unit's touchscreen will display song/artist information, as well as album art in the background.
    • Apps: CarPlay also supports additional audio apps that you've downloaded to your iPhone for enjoying music, radio, sports, news, podcasts, & audiobooks (subscriptions and fees may apply). Control these apps from the head unit's touchscreen just like you would from your iPhone. Current supported apps include:
    • Apple HomeKit Compatible: CarPlay now supports control of Apple HomeKit enabled devices (sold separately) through Siri. Using CarPlay in your vehicle, you can ask Siri to close or open your garage door, turn on or off home lighting, increase or decrease the temperature of your  thermostat, as well as control select functions of other Apple HomeKit enabled devices and appliances. Click here for a list of compatible Apple HomeKit products.
    Notes:
    • Apple CarPlay is compatible with iPhone 5 or newer running the latest iOS version.
    • Bluetooth cannot be uitlized while Apple CarPlay is being used with a connected iPhone.
    • You cannot connect an Apple CarPlay and Android Auto device at the same time.
    • Use a USB cable that is under 6' long and avoid using any extension cable other than the one attached to the rear chassis.
    • The USB port (labeled "USB2-USB Memory") cannot be used for CarPlay and only supports USB MSC or MTP devices.
     

    Smartphone Charging: The Sony receiver's USB port (labeled "USB1-Smartphone) provides 1.5A of current to power and charge your connected iPhone or Android smartphone device when your vehicle's ignition switch is set to the 'ACC' or 'On' position. If your iPhone or Android device has no initial battery charge, then the unit will not recognize it.

    USB Extension Note: The Sony XAV-AX5000's USB port (labeled "USB1-Smartphone) is attached to the rear-chassis via a 59" cable. Only an Apple certified Lightning-to-USB or Android-compliant USB cable when connecting your iPhone or Android device for CarPlay or Android Auto. Do not use any other USB extension cable and do not use 3rd party Lightning-to-USB or USB cables that are not Apple certified or Android compliant. Using other types of cables can result in CarPlay or Android Auto malfunction.

    Built-in Bluetooth

    Bluetooth 3.0: The Sony XAV-AX5000 is equipped with built-in Bluetooth 3,0, allowing you to make and receive phone calls wirelessly through the receiver; as well as stream music wirelessly from your smartphone to the head unit. In order to use Bluetooth wireless technology, your phone must also be Bluetooth compatible and be able to interpret certain profiles. This unit is compatible with the following Bluetooth Profiles:

    • Hands-Free Communication: HFP 1.6 (Hands Free Profile), PBAB 1.1 (Phone Book Access Profile).
    • Audio Streaming: A2DP 1.3 (Advanced Audio Distribution Profile), AVRCP 1.3 (Audio/Video Remote Control Profile).
    Note: Due to the differences in Bluetooth technology, some Bluetooth enabled devices may be incompatible, function improperly, or may not support all features when used with the Sony XAV-AX5000. Please visit Sony eSupport for a complete list of compatible Bluetooth enabled phones.

    Simple Secure Pairing: With Secure Simple Pairing (SSP), you can easily pair a Bluetooth enabled phone to the Sony XAV-AX5000 without having to enter pin codes or go through complicated settings. This unit can only be paired and connected with one Bluetooth device at a time.

    Hands-Free Communication (w/ External Mic): The Sony XAV-AX5000 supports Bluetooth hands-free communication for your Bluetooth enabled cell-phone. Bluetooth hands-free communication helps to minimize distraction while driving by allowing you to control your mobile phone from the head unit, so you don't have to touch your mobile phone. The controls of the XAV-AX5000 can be used to dial a number, answer an in-coming call, or end a call. The unit also features an external microphone (featuring adjustable gain), so you can carry on your side of the conversation while listening to the caller through your vehicles speakers. And thanks to the latest Hands-Free Profile (HFP 1.6) with wideband speech capability, the XAV-AX5000 provides more natural sound quality and details during wireless calls.

    • Answering Calls: Incoming calls can be answered manually or automatically through the Sony head unit, while the ring tone is output from your car speakers and the caller's name or phone number is displayed on the head unit's touchscreen. Incoming calls can also be rejected if desired.
    • Dialing a Number: Using the XAV-AX5000, you can dial a phone number in a variety of ways.
      • Entering Phone #: Allows you to manually dial a phone number using the unit's touchscreen keypad.
      • Preset Dial: You can store up to 6 contacts in the preset dial for quick dialing from the unit's touchscreen.
      • Phone Book: You can transfer up to 1,000 contacts from your phone's phonebook and store them in the head unit for easy access using the unit's touchscreen monitor.
      • Call History: The unit will store the last 20 calls, allowing you to select a previous phone number quickly from the list.
      • Redial: Use this feature to easily redial the last number you called.
    • Phone Call Adjustments: During a conversation, you can adjust the ringtone volume, adjust the caller's voice volume level, adjust the microphone gain level, as well as switch between the Hands-Free Mode and the Hands-Held Mode (talking directly on your cell phone).

    Wireless Audio Streaming (w/ Metadata Display): The Sony XAV-AX5000 also supports wireless audio playback (AD2P) and control (AVRCP) of a Bluetooth enabled audio player or smartphone. You can stream stored music and music apps from your Bluetooth-enabled device to the XAV-AX5000.

    • SBC + AAC Codecs: In addition to support for the standard SBC Bluetooth audio codec, the XAV-AX5000 offers support of AAC. By supporting AAC, the Sony digital media receiver offers better audio performance of the music streamed from your Apple iPod, iPhone, or iPad.
    • Advanced Music Browsing: In addition to basic playback functions (Play/Pause, FF/RW, Skip, Random/Repeat), the XAV-AX5000 lets you browse your stored music by Playlist, Artist, Album, Song, etc. (AVRCP 1.4 phones only; which includes Android 4.0+ and iPhone 5.0+).
    • Song/Artist Info: The head unit will also display your music's song/artist information; such as Artist name, Song title, and Album title (no album art).
    Note: When an incoming call or outgoing call is in progress from your Bluetooth enabled mobile phone, audio streaming will be paused so you can take your call. Once the call is finished, your streaming music will resume.

    USB & Radio Functions

    Dual USB Ports (for MSC & MTP Playback): The Sony XAV-AX5000 features two rear-panel USB (type-A) ports that are attached to the rear chassis via 59" cables. Either USB port supports the connection of a USB MSC device, while one of the USB ports also supports connection of a USB MTP device. You'll be able to playback a variety of audio files on your compatible USB MSC or MTP device through the Sony receiver, as well as control playback and view song/artist information with album art. One of the USB ports also supports video playback from a USB MSC device. USB MSC and MTP devices that can be charged via USB will be charged when plugged into the receiver's USB ports (USB1 = 1.5A / USB2 = 500mA), and the vehicle's ignition switch is set to ACC or On.

    • MSC Playback: Both USB ports will support connection of a USB (mass storage class) device for playback from a USB thumbdrive or portable digital audio player (like a Sony Walkman). The USB port labeled "USB1-Smartphone" supports audio and video file playback, while the USB port labeled "USB2-USB Memory" only supports audio file playback. During USB MSC playback, the unit will provide control and song/artist display with album art.
    • MTP Playback: In addition to MSC playback, the USB port labeled" USB2-USB Memory" also supports connection of a MTP (media transfer protocol) device (including select Android smartphones) for playback of a variety of audio files. During USB MTP playback, the unit will provide control and song/artist display with album art.

    Notes:

    • Using both USB ports - you can have two USB MSC devices connected at the same time, one MSC and one MTP device connected at the same time, or one MSC or MTP device and one CarPlay or Android Auto device connected at the same time.
    • This unit's USB ports do not support connection of USB hubs or USB card-readers.

    Audio/Video File Compatibility: See chart below for compatible files types regarding USB MSC (mass storage class) and MTP (media transfer protocol) devices.

    Supported Features USB Ports
    USB1-Smartphone USB2-USB Memory
    USB Type MSC MSC, MTP
    File System FAT 12/16/32, exFAT FAT 12/16/32
    Audio Files MP3 (48-320kbps; 32-48kHz), WMA (48-192kbps; 44.1kHz), AAC (40-320kbps; 8-48kHz), FLAC (16-bit; 8-48kHz), WAV (16/24-bit; 8-48kHz) MP3 (48-320kbps; 32-48kHz), WMA (48-192kbps; 44.1kHz), AAC (40-320kbps; 8-48kHz)
    Video Files MPEG-4 (1280x720), WMV (720x480), MKV (1280x720), Xvid (1280x720) N
    CarPlay/Android Auto Compatible CarPlay, Android Auto N
    Charging 1.5A 500mA

    Digital Clarity Tuner w/ RDS: The Sony XAV-AX5000 is equipped with a Digital Clarity Tuner for clear AM/FM stereo sound with digital processing technology. The radio features 5 memory bands to store and receive AM/FM stations. You can store up to 6 presets each in FM1, FM2, FM3, AM1 and AM2 (total: 18 FM/12 AM). Preset tuning can be done manually or automatically.

    • BSM (Best Station Memory): BSM (Best Tuning Memory) selects stations with the best signals within the selected band and stores them in order of their frequency. You can select from FM1, FM2, FM3, AM1, and AM2.
    • RDS: FM stations with Radio Data System (RDS) service send inaudible digital information along with the regular radio program signal. Radio Data System (RDS) displays radio broadcast information such as artist, title, and album when listening to compatible FM stations.

    SiriusXM-Ready: The Sony XAV-AX5000 is SiriusXM-Ready and compatible with the SiriusXM Connect Vehicle Tuner (220SXV300 sold separately). The SiriusXM Connect Vehicle Tuner supports SiriusXM programming with access to 175+ SiriusXM channels via subscription; check out the most popular SiriusXM subscription packages here. Additional features of the SiriusXM Connect tuner include:

    • Channel list displays a list of all available channels
    • Category Search searches for channels in a certain category
    • Displayed Information such as Channel Name, Artist Name, & Song Title can be viewed on the head unit's LCD
    • Up to 18 SiriusXM Satellite Radio station presets
    • Channels containing unsuitable content for children can be blocked
    Note: A separate SiriusXM Satellite Radio subscription is required (operates on the XM Network). However, you can easily add this SiriusXM tuner to an existing Sirius or XM account for a Multi-Radio Discount Plan.

    Audio & DSP Section

    Dynamic Reality Amp 2: The Dynamic Reality Amp 2 gives you 20W (RMS) x 4ch / 55W (Peak) x 4ch of power, so you can play music as loudly or softly as you like with clarity and detail. The amp has 47% less internal resistance than conventional units, for increased output and clear, natural sound at any volume.

    • Continuous Power Output: 20 watts RMS x 4 channels (at 4 ohms, 20Hz-20kHz, 1% THD-N)
    • Peak Power Output: 55 watts x 4-channels (220 total watts)
    Note: The power specifications for the Sony XAV-AX5000 are compliant with the CTA2006 Mobile Amplifier Power Testing and Measurement standards from the Consumer Technology Association (CTA). These standards were developed as a way to equitably compare power specs from model to model and between manufacturers.

    5ch/2V Preouts+ Subwoofer Control: The XAV-AX5000 contains five 2-volt RCA preouts; a front channel pair, rear channel pair, and mono-subwoofer channel. The front and rear channel preouts can be faded, while the subwoofer preout is non-fading. You can adjust the subwoofer preout's volume level (-10 to +10) independently from the head unit's volume control. You can also select the phase of the subwoofer output from Normal or Reverse.

    Low-Pass & High-Pass Filter: The unit's subwoofer preout features a low pass filter with a selectable cut-off frequency of 50Hz, 60Hz, 80Hz, 100Hz, or 120Hz. The front & rear speaker high-level and low-level outputs offer a selectable high-pass crossover frequency of 50Hz, 60Hz, 80Hz, 100Hz, 120Hz, or Off.

    10-Band EQ: You can select from a variety of preset EQ curves. Select from R&B, Rock, Pop, Dance, Hip-Hop, Electronica, Jazz, Soul, Country, Custom, & Off. The Custom EQ preset mode allows you to tailor the sound to your personal preference with its 10-band graphic equalizer. Cut and boost ten different frequencies (32, 63, 125, 250, 500, 1k, 2k, 4k, 8k, 16k Hz) from -10 to +10 for unlimited sound sculpting options.

    Dynamic Stage Organizer (DSO): Sound waves are directional, so if your speakers are in your doors or under your dash, the audio may seem muddy or unclear. Dynamic Stage Organizer (DSO) adjusts the signal, improving the stereo positioning so music sounds like it's coming from the dashboard

    ExtraBass: Activate ExtraBass at the touch of a button for an instant, low-end boost. Unlike conventional bass boosters, ExtraBass minimizes distortion at all volume levels by automatically adjusting frequency and gain to their optimal positions.

    Beep Tone: The in-dash head unit provides an audible beep to confirm button operation (only when using the receiver's built-in amp). This function can be turned On or Off.

    Touchscreen/Remote/Camera Features

    6.95" Capacitive Touchscreen w/ Gesture Control: The Sony XAV-AX5000 digital media receiver is equipped with a 6.95" capacitive touchscreen that offers a crystal clear display and highly responsive touch-sensitive control. The ultra-slim 6.95" touchscreen display uses a bezel-less panel, for a smooth fit on the dashboard that blends seamlessly with your car interior. The 6.95" touchscreen monitor has a resolution of 800 RGB x 480 (1,152,000 pixels). With Gesture Control, you can perform frequently-used operations by simply swiping your finger on the touchscreen monitor to the left, right, up, or down (Gesture control is not supported by CarPlay or Android Auto).

    • Wallpaper: You can choose between five color wallpapers (Purple, Blue, Green, Red, Black) for the background image of the unit's touchscreen monitor.
    • Picture EQ: You can select a picture quality mode suitable for the interior brightness of your vehicle. You can choose from Dynamic, Standard, Theater, or Custom. This feature is only available when the parking brake is engaged and USB video is the selected source.
    • Aspect Ratio: You can also change the screen's aspect ratio to suit your video content. You can choose from Normal, Zoom, Full, or Captions. This feature is only available when the parking brake is engaged and USB video is the selected source.
    • Dimmer: To change the brightness of the display you can set the Sony receiver to one of two dimmer modes; Dimmer Auto (dims the display automatically when you turn your vehicle's lights on), or Dimmer On (display always dim). You can adjust the dimmer level from -5 to +5.
    Note: To prevent the displaying of video while the vehicle is in motion, the light green wire in the supplied harness must be connected to the vehicle's parking brake detection circuit. Video can only be displayed when the vehicle's parking brake is engaged. While the vehicle is in motion (parking brake off) - you can still enjoy CarPlay, Android Auto, & Bluetooth, as well as access audio adjustments.

    Front-Panel Buttons: Push-button controls along the bottom edge of the 6.95" touchscreen display provides instant access to commonly-used features such as volume, source, sound settings and voice control for safe and easy operation on the road

    Remote Control: The Sony XAV-AX5000 comes with an IR wireless remote control and supports compatibility with steering wheel remote adapters (sold separately).

    • IR Remote: The included IR remote (RM-X170) provides wireless control of the Sony receiver. The included wireless remote allows you to control the basic functions (not Bluetooth Phone) of the Sony head unit while keeping your eyes on the road.
    • SWC Input: This receiver is compatible with aftermarket steering wheel audio control adapters (sold separately) designed to retain your vehicles existing factory steering wheel controls (if equipped) once the factory radio is replaced with an aftermarket head unit. Its 3.5mm rear-panel mounted SWC input jack allows for simple connectivity (other hardwire connections may be required).

    Rearview Camera Input: The Sony XAV-AX5000 is equipped with a composite video rearview camera input to connect a backup camera (sold separately - see Accessories Tab). By connecting a backup camera, you can use the in-dash receiver's touchscreen monitor to see what's behind you when backing up.

    • Parking Guide Lines: When a backup camera is connected and you are viewing a rearview image, parking guide lines appear on-screen making parking easy and safer. There are three color-coded horizontal guidelines. The parking guide lines can be customized to fit your type of vehicle better.
    • Auto-Switching: When your vehicle's shift lever is in the reverse position, the screen automatically switches to the rear view camera; the purple/white wire of the included harness must be connected to the vehicle's reverse lamp circuit for automatic video switching. Automatic video switching takes approximately 1.1 seconds. You can also manually select the rearview camera input from the head units touchscreen.
    Note: The rearview camera feature is meant as a backup aid only; never solely rely on the rearview camera when backing up. In addition to using the rearview camera, always look behind you to make sure everything is clear when backing up your vehicle.

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    Customer Q&A

    Q
    Crutchfield asked: Why did you buy this?
    A
    They were very helpful with my decision. Customer service was very patient with all my questions. [ Bryan  Oct 15, 2019 ]
    A
    Google Harley rateing [ Michael  Oct 04, 2019 ]
    A
    This radio will help with safe driving by displaying navigation maps and allowing hands-free use of my phone when necessary. In most states, using a cell phone is against the law unless it is "hands free." [ Karen  Sep 02, 2019 ]
    A
    Capacitive screen and CarPlay were the main draws, coupled with a discrete design that I think will fit in nicely with my car's stock appearance. [ Conner  Aug 04, 2019 ]
    A
    Because it fits my 2015 Harley Davidson Road Glide and its a proven performer. [ James  Jul 31, 2019 ]
    A
    recommended [ Rito  Jul 20, 2019 ]
    A
    Reviews said this screen looks better in daylight than the AX3000. [ Sean  Jun 04, 2019 ]
    A
    Sony has been a good company and I want Apple car play [ Ben  May 22, 2019 ]
    A
    I like Sony products, this one looks like what I wanted for my vehicle a plus was the sirius interface. [ James  May 20, 2019 ]
    A
    Ratings and functionality. [ david  May 04, 2019 ]
    A
    This unit has both front volume controls and skip forward and reverse which are the most used buttons and it makes it very convenient to control. [ Eric  Apr 15, 2019 ]
    A
    Youtube [ deron  Mar 08, 2019 ]
    A
    It has various features we are seeking for son's car - back up camera, GPS, and stereo upgrade. [ David  Feb 26, 2019 ]
    A
    Good reviews and I can use Android Auto while having an extra usb port for my high rez FLAC files [ Reza  Feb 19, 2019 ]
    A
    Really liked the XAV-AX100 I installed in my son's 2008 Yaris and this is similar functionality with a slightly better looking bezel. [ Thomas  Feb 17, 2019 ]
    A
    Has Android Auto and supported steering wheel controls without additional hardware. Got great reviews and it was a great open box deal. [ BRIAN T  Feb 12, 2019 ]
    A
    I chose this because of the fast processor and the big display. Crutchfield is great because of all of the free stuff and the awesome service! [ Samuel  Feb 11, 2019 ]
    A
    Sony are the best! [ Pedro  Jan 29, 2019 ]
    A
    I compared 4 different head units. This one had all the features I wanted. Plus a little bigger screen. [ Justin  Jan 23, 2019 ]
    A
    Capacitive screen, Android Auto, [ James  Jan 20, 2019 ]
    A
    Clean bezel-less display will not look cheap or out of place in my car. The support for Apple CarPlay and Android Auto is a must. It has 2 USB inputs and a 10 band EQ with separate Subwoofer controls. [ george  Jan 16, 2019 ]
    A
    Big screen, no knob, excellent Bluetooth connectivity, Apple CarPlay. [ Dean  Jan 12, 2019 ]
    A
    Looking for a clean, modern Bluetooth interface for a 2006 Mustang GT that was compatible with Apple CarPlay and backup camera. [ Christina  Jan 11, 2019 ]
    A
    Looked like a good touchscreen Android or Apple ready stereo. Ordered a backup camera that will hopefully work with it as well. [ WILLIAM  Jan 04, 2019 ]
    A
    Needed functionality with larger screen and discreet buttons. [ Guillermo  Dec 17, 2018 ]
    A
    Needed to replace my OEM Radio and this was recommended by your system to fit my 2006 Chevy Tahoe along with providing Android Auto and On-Star support. Another plus was DUAL USB and no CD player, haven't used one in ages. [ Jeffrey  Dec 15, 2018 ]
    A
    The stereo had the features I wanted. I respect the quality of Sony products. [ David  Dec 14, 2018 ]
    A
    Appeared to be a good value for the functionality. Needed CarPlay support. [ Robert  Dec 14, 2018 ]
    A
    Time to change my head unit and wanted an upgrade to have more features ( like a back up camera). [ MICHAEL  Dec 07, 2018 ]
    A
    Has all the features I wanted, backup camera, SiriusXM ready, and Apple CarPlay. And Sony is a name I can trust. Had a Sony Xplode stereo in another truck and loved it. [ Jason  Nov 29, 2018 ]
    A
    Has all my wants: Android Auto, 2 USB inputs, touch screen, Bluetooth streaming, and S10 fit. [ Frank  Nov 16, 2018 ]
    A
    All my audio devices including my cell phone are Sony. For me its the best. Sorry I had to say that but for me that's the truth. [ James  Nov 16, 2018 ]
    A
    Need [ clinton  Oct 18, 2018 ]
    A
    looks [ Harold  Oct 14, 2018 ]
    A
    features [ DONALD G  Oct 12, 2018 ]
    A
    Recommended by adviser and looked overall best. [ Walter  Oct 06, 2018 ]
    A
    My head unit in my Jeep just isn't working up to spec and to be honest, it would be easier to learn this unit than the factory unit installed in the dash right now. And perhaps one day, I'll upgrade to the Hi Res player currently saved for later in my profile. [ Theodore  Sep 13, 2018 ]
    A
    Wanted an Android auto headunit that wouldn't require cutting of dashboard supports. [ Peter  Sep 08, 2018 ]
    A
    It was on sale. [ Gary  Sep 05, 2018 ]
    A
    beucase i really like everything it has on it [ norma  Aug 27, 2018 ]
    A
    After exhaustively reviewing CarPlay radio inserts around a certain price range (to include several YouTube videos) this seemed to be the best reviewed and best compatible for how I interact with my car. [ GREGORY  Aug 17, 2018 ]
    A
    I chose this head unit because of the clean and low key look, also, the remapping of steering wheel controls and capacitive touch screen are nice features. It seemed relatively fast and responsive in videos i watched as well. [ Collin  Jul 31, 2018 ]
    A
    I personally like the brand...and the screen size is 7 inch.. [ HYO  Jul 23, 2018 ]
    A
    Harley Davidson [ carl  Jul 13, 2018 ]
    A
    Product Research [ Akitoshi  Jun 06, 2018 ]
    A
    Need decent double DIN unit for my 2013 Toyota minivan. Never had issues with any Sony products bought and used in the past so hopefully this one will work as advertised. [ Dan  May 22, 2018 ]
    SHOW MORESHOW LESS

    62 questions already asked

    Q
    I have the xav-ax100 in two vehicles and love them. I thought I would upgrade to the xav-ax5000 on a third vehicle and that seems to have been a mistake. In the 100, I can easily turn the screen off by holding the home button down for a few seconds. I find no way to do this on the 5000, unless I'm overlooking something. I back a 35 foot trailer into a dark driveway at night with this vehicle and the bright display makes this an impossible task. Someone please tell me that I am overlooking an easy way to turn this display off or I will have to go back to a factory head unit?
    [ Mark  Nov 02, 2019 ]
    5 answers
    A
    Press the option button. The screen will display Tuner, SXM, BT Audio, and Source Off icons. On the bottom row will be a Extra Bass, an equalizer icon, and a box with a slash through it. the Box with a slash through it will turn the display off. Then to get back press the home button.
    [ Charles  Nov 12, 2019 ]
    A
    Hit the option button. There is an icon that is rectangular with a line through it. Tap on that. it will turn the screen off.
    [ J Steven  Nov 12, 2019 ]
    A
    Im not in my car right now, but from what i remember, if you are in like for example, bt audio, press the physical option button and an option on the farthest right should turn the screen off.
    [ Russell Anthony  Nov 12, 2019 ]
    A
    Push the option button on the 5000. Touch display off. Done.
    [ wayne  Nov 12, 2019 ]
    A
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer.
    [ Krissy  Nov 12, 2019 ]  Staff
    Q
    I have a Toyota Highlander 2019 XLE, Will this head unit still allow all vehicle setting that's on the oem head unit? example, Toyota stock head unit control some vehicle function such as light, door and other settings.
    [ Hai  Sep 27, 2019 ]
    1 answer
    A
    This radio cannot, but radios that have the iDatalink Maestro port when installed with the iDatalink Maestro interface will be able to keep those controls. We have advsiors that you can reach by calling 1-800-324-9695 who can help make a recommendation on a radio with these abilities and any others that you want.
    [ Paul  Oct 09, 2019 ]  Staff
    Q
    This will not work with gloves since it has a capacitive touch screen, correct?
    [ Dominick  Sep 24, 2019 ]
    1 answer
    A
    Correct. I have a pair of gloves that I sewed conductive thread into- works fine with those. I believe some gloves even have it already sewn in.
    [ Ken  Sep 24, 2019 ]
    Q
    Does this Sony head unit have adjustable guidelines for a backup camera?
    [ Alexander  Sep 15, 2019 ]
    5 answers
    A
    Typically - the displayed guidelines are integrated into the backup camera, and are not generated by the radio-head unit. A camera will normally display the lines unless a wire is cut to disable the lines.
    [ Carl J.  Sep 15, 2019 ]
    A
    Not that I coiuld find
    [ Keith  Sep 15, 2019 ]
    A
    Yes. But they are just a basic rectangle. But it is adjustable.
    [ MIKE  Sep 15, 2019 ]
    A
    Yes. Left, Right, up, down, off. Other fyi - works well but just a basic reciever, good quality.
    [ Jerry  Sep 15, 2019 ]
    A
    Yes, left, right, up, down or off
    [ Jerry  Sep 15, 2019 ]
    Q
    Can the Rear View camera be activated without putting the car in Reverse?
    [ Julio  Sep 12, 2019 ]
    3 answers
    A
    Yes, you can turn it on when driving or whenever you'd like.
    [ Rob  Sep 13, 2019 ]
    A
    I think that depends on your car and camera. I know that on my Altima, the rear camera doesn't get power sent to it unless the car is in reverse. The camera getting power and "waking up" seems to trigger the screen to switch to the camera feed. When I have pressed the rear view button on the screen when not in reverse, I just get a blank screen in my car.
    [ Darren  Sep 12, 2019 ]
    A
    The radio allows you to select the rear camera input manually, but unless the camera is powered on, you won't have anything displayed. Depending on your car and rear camera setup, it really depends what your car uses to switch that camera on. On my car ('15 Forester) using the built in camera, power is only sent to that camera when I shift into reverse. If your car leaves the power on to the camera all the time, then you would be able to switch to the input from the head unit.
    [ Joseph  Sep 12, 2019 ]
    Q
    My car doesn't have a USB port, how can I install a usb port on my Nissan Sentra 2013 to use the Car play function ?
    [ Animesh  Sep 04, 2019 ]
    2 answers
    A
    The receiver has built-in USB ports located on the back of the unit...just plug your device into one of these ports
    [ Kevin  Sep 04, 2019 ]
    A
    This Sony comes with two USB cables attached from factory. I use one to play to the stereo and the other as a charger for passengers or other devices I may need to charge.
    [ Miguel  Sep 04, 2019 ]
    Q
    When I use the radio or the Bluetooth function my screen goes idle and shows ads for the functions that the radio has, is there a way I can turn this off?
    [ Ryhan26  Sep 02, 2019 ]
    1 answer
    A
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer.
    [ Krissy  Sep 11, 2019 ]  Staff
    Q
    Is waze available with apple carplay on this unit?
    [ Victor  Aug 29, 2019 ]
    6 answers
    A
    Yes, any carplay unit will work with Waze as long as your iphone has the latest update and you have added the app to your phone. It also works with Apple Maps and Google Maps. Siri commands usually default to Apple Maps when using voice commands, but any unit with Carplay will function the same. The differences are in the screen resolution and touch response, and the sound and this unit is very good.
    [ Mark  Sep 10, 2019 ]
    A
    Yes, Waze does work and works very well.
    [ Brett  Sep 10, 2019 ]
    A
    Yes, Waze runs great on it.
    [ Matthew  Sep 09, 2019 ]
    A
    Yes.
    [ ALEXANDER  Sep 09, 2019 ]
    A
    Assuming Waze is installed on an up-to-date iPhone, yes.
    [ Dustin  Sep 09, 2019 ]
    A
    Yes, I use it everyday
    [ William  Sep 09, 2019 ]
    Q
    I have a '13 GMC Yukon XL with dual dvd screens in the middle and third row seats. My current radio has Xm onstar back up cam and Nav will this radio work with my DVD players?
    [ misschick3  Jul 24, 2019 ]
    1 answer
    A
    You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see if this will integrate. If it does not, then they will also be able to discuss other options with you.
    [ Krissy  Aug 03, 2019 ]  Staff
    Q
    Is it water proof like the Harley Davison infotainment unit is? Will I be able to ride in the rain or wash my bike without worry?
    [ Allen  Jul 21, 2019 ]
    2 answers
    A
    The owner's manual does not mention waterproof, so I'd guess not. Nice unit though.
    [ Jim  Jul 31, 2019 ]
    A
    No. It is not waterproof.
    [ Travis  Jul 31, 2019 ]
    Q
    Does the album art display in and out of android auto?
    [ Cliff  Jul 19, 2019 ]
    1 answer
    A
    Yes it does! Displays it on pandora and spotify
    [ Valente  Aug 01, 2019 ]
    Q
    Can the screen show video output? does it have ability to show pictures or videos off of screen mirroring or apps?
    [ Justin  Jul 05, 2019 ]
    1 answer
    A
    Hi Justin, thanks for your question. The USB port labeled "USB1-Smartphone" supports audio and video file playback on the Sony XAV-AX5000, but this is not capable of playing videos or showing pictures via screen mirroring or other apps. Feel free to chat with an Advisor online, or get in touch by phone at 1-800-324-9695. They will be happy to answer any questions.
    [ Jess  Jul 16, 2019 ]  Staff
    Q
    I'm not seeing anywhere that says that this receiver has its own GPS antenna. Is the lack of a GPS antenna a problem when navigating via Apple or Google Maps?
    [ Tim  Jul 02, 2019 ]
    9 answers
    A
    No. Both Android Auto & Apple CarPlay utilizes your phone's location services & associated sensors for positioning.
    [ Sujay  Jul 05, 2019 ]
    A
    The reason there is no reference to a GPS antenna is that this isn't a navigation receiver. You can use your phone for navigation through Android Auto or Apple Car play. It will work through the phones GPS same as if you were just using your phone.
    [ Charles  Jul 03, 2019 ]
    A
    My understanding if you are using google maps your cell phone provides the location and all your receiver does is translate the info on screen and trough your car speakers. If your phone does it by it's self I believe you are good to go.
    [ Keith  Jul 03, 2019 ]
    A
    To be honest. I'm not sure if it has a GPS antenna but I use Apple Map, Googe Maps and Waze on this Stereo and it is Fantastic! What is more fantastic is the wireless CarPlay. Boom your in your car and your connected. This is NOT to be overlooked. No wireless carplay you are required to hardwire your phone for it to work. Lastly, their technical team was fantastic in helping me with my first car stereo install..
    [ Rick  Jul 02, 2019 ]
    A
    No problem at all, android auto uses Google maps and the gps from your phone. I can't speak to apple products, as we don't own any.
    [ Christopher  Jul 02, 2019 ]
    A
    I put the unit on my Motorcycle and I use the Car Play feature with my Iphone. I can use Maps, messages,phone calls, email, Pandora, etc.... when there is no reception signal I can not use those apps.
    [ Bradley  Jul 02, 2019 ]
    A
    no it works fine with my apple
    [ BILL  Jul 02, 2019 ]
    A
    It's never been a problem for me and I leave the phone down by the emergency brake handle.
    [ Marc  Jul 02, 2019 ]
    A
    This receiver does not have its own GPS antenna, maps on apple or google are used through the phone connected to it, in turn only needing the phones GPS to run the maps. I have had zero problems with this, just plug up my phone and all works as it should
    [ robert  Jul 02, 2019 ]
    Q
    Hi -- we're looking to buy a new/used car. 2015-2016 Honda CR-V, Subaru Forester, and Mazda CX-5 are high on our list. Your compatibility check shows the XAV-AX5000 is compatible for all three models, but there does not seem to be a way to retain the factory USB on the CR-V or CX-5. For an Apple CarPlay receiver without a face mounted USB port, this seems rather important. Is this accurate? Is there a way to add this functionality outside of your pre-selected install kits? Thanks.
    [ Matt  Jun 26, 2019 ]
    3 answers
    A
    There are 2 cords from the back of the receiver which end in USB terminals. They are coded #1 and #2. #1 is just for plugging your phone into and #2 is for plugging an external music storage device or just charging.
    [ Charles  Jul 03, 2019 ]
    A
    I have added my own USB accessory from Amazon to a couple vehicles... It's circular so you just drill a 1" hole somewhere convenient and it looks great
    [ Marc  Jul 02, 2019 ]
    A
    Sorry Matt. I have no idea. The USB out of the receiver with no way of mounting is rather inconvenient. But for my application it works fine. Plus I never use the USB. Good luck.
    [ CHRIS  Jun 28, 2019 ]
    Q
    Will this fit in a 2014 F-150 and if so what do I need?
    [ TY  Jun 25, 2019 ]
    1 answer
    A
    It should fit in your truck, but what you will need will depend our your stock radio set-up. From experience, I can say that it will work with a stock radio that has the long and narrow screen at the top of the dash. FYI-That screen actually stays in place after the installation of the new unit, and still shows some information if you leave it wired in.
    [ Austin  Jun 26, 2019 ]
    Q
    When you're using Apple Car play (i.e. navigation), are you able to listen to the AMFM radio or does it have to be a Car play function?
    [ Clint  Jun 25, 2019 ]
    2 answers
    A
    Yes, you can listen to the radio while Car Play is on in the background using GPS or nothing at all.
    [ Miguel  Jul 11, 2019 ]
    A
    Good question, Clint. Yeah, Apple CarPlay works well with the AM/FM radio. You can listen to the AM/FM radio while using your preferred navigation app on Apple CarPlay. The radio volume automatically decreases during turn-by-turn audio navigations. CarPlay apps and functions that require continuous audio play and audio responses such as music, podcasts, messaging, Siri, etc., the AM/FM radio will be muted. I hope this information helps.
    [ Jermaine  Jun 25, 2019 ]
    Q
    Can I use 4 Polk DB651 coaxial speakers with Sony XAV AX 5000 without any additional amplifiers?
    [ Sherin  Jun 11, 2019 ]
    3 answers
    A
    Yes you can with no problems
    [ GEORGE  Jun 26, 2019 ]
    A
    They are 4 ohm, shouldn't be an issue.
    [ Robin  Jun 24, 2019 ]
    A
    Yes they will work, the Sony has a built-in internal amp (20 watts RMS/55 peak x 4 channels)
    [ Jeff  Jun 19, 2019 ]
    Q
    I have an older Sony HD radio module, will it work with this?
    [ James  Jun 03, 2019 ]
    1 answer
    A
    I remember those HD Radio modules that connected to the changer ports on Sony radios. They do not work on today's radios. In order to have HD Radio, the tuner must be built into the new radio. My Bio: https://www.crutchfield.com/bio/Paul
    [ Paul  Jun 12, 2019 ]  Staff
    Q
    If I already have built in SiriusXM in my current head unit do I need to order the SiriusXM tuner or can I plug the antenna from my current one into the radio?
    [ Scotty  Jun 02, 2019 ]
    1 answer
    A
    This will depend on the head unit that is installed and the tuner its using right now. I recommend contacting an advisor on 1-800-324-9695 to discuss your current gear to see if it can be reused My Bio: https://www.crutchfield.com/bio/Paul
    [ Paul  Jun 11, 2019 ]  Staff
    Q
    Does audio start before the unit is "fully" booted? For example, does the FM radio start playing faster than the whole boot process, or do you have to wait the whole time before hearing anything?
    [ MPRCTCL  May 30, 2019 ]
    2 answers
    A
    You have to wait. Which is maybe 10 to 15 seconds at most.
    [ wayne  Jun 05, 2019 ]
    A
    The music does not start until the unit is booted, but it boots very quickly. It takes about 5 seconds to boot. It boots to a safety notice screen that lasts a few seconds but can be closed quickly by tapping a button on the screen. The music starts playing as soon as safety screen is displayed.
    [ MATT  Jun 05, 2019 ]
    Q
    Is the bezel on the Sony XAV-AX5000 glossy or matted?
    [ Joseph  May 13, 2019 ]
    1 answer
    A
    The screen goes edge to edge, so the 'bezel' portion is glossy.
    [ Robin  May 13, 2019 ]
    Q
    Is the bezel on the Sony XAV-AX5000 glossy or matted?
    [ Joseph  May 13, 2019 ]
    2 answers
    A
    It's a metallic graphite color, more towards glossy than matte but not a high gloss.
    [ Hayden  May 21, 2019 ]
    A
    matte finish but is not too bright.
    [ GEORGE  May 21, 2019 ]
    Q
    Can you use the stock microphone or only the provided one will work?
    [ Marcos  May 09, 2019 ]
    1 answer
    A
    You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see if this will integrate. If it does not, then they will also be able to discuss other options with you.
    [ Krissy  May 15, 2019 ]  Staff
    Q
    do you have an available splicing harness for 2014 BRZ?
    [ Brass  Apr 27, 2019 ]
    1 answer
    A
    Indeed we do! You should reach out to one of our advisors and they can help get the full install package set up for you! https://www.crutchfield.com/support/ContactUs.aspx
    [ Calvin  May 05, 2019 ]  Staff
    Q
    What purpose does the "parking brake" wire serve and is it necessary to connect it?
    [ Michael  Apr 18, 2019 ]
    1 answer
    A
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer.
    [ Krissy  May 01, 2019 ]  Staff
    Q
    Is this unit compatible with a Harley Davidson? If so, will lose any functions from the stock radio?
    [ Randy  Apr 08, 2019 ]
    1 answer
    A
    You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see if this will integrate. If it does not, then they will also be able to discuss other options with you.
    [ Krissy  Apr 15, 2019 ]  Staff
    Q
    does this system support the steering ?
    [ jaydee  Apr 03, 2019 ]
    1 answer
    A
    The ability to retain steering wheel controls with aftermarket receivers will be determined by the receiver you are using and the vehicle you have. For full information on this type of integration (including the parts you will need) please contact an Advisor by phone (1-800-324-9695) or online chat.
    [ Krissy  Apr 09, 2019 ]  Staff
    Q
    can I plug in my factory six disc changer in to this?
    [ Derek  Mar 28, 2019 ]
    1 answer
    A
    I don't think their is an option for this.
    [ wayne  Mar 28, 2019 ]
    Q
    Can this device play say a video from the usb?
    [ Jurrell  Mar 27, 2019 ]
    1 answer
    A
    Not through Android Auto. This unit is limited to what Android Auto allows as a platform, and Google doesn't support video playback, not even screen mirroring.
    [ Sergio  Mar 27, 2019 ]
    Q
    Can I play MP3s or just FLAC files?
    [ Robert  Mar 25, 2019 ]
    1 answer
    A
    Yup. Plug a USB thumb drive into USB2
    [ Robin  Apr 06, 2019 ]
    Q
    can you use android auto via bluetooth or does it have to be usb connected?
    [ jim  Feb 20, 2019 ]
    14 answers
    A
    It must be connected via usb.
    [ Kyle  Feb 21, 2019 ]
    A
    Must be USB
    [ Andrew  Feb 20, 2019 ]
    A
    I use Apple Carplay and it works through the USB connection. I can play music over BT. I believe Android Auto works the same way. I like the USB connection albeit cumbersome but it charges my phone.
    [ Christine  Feb 20, 2019 ]
    A
    Usb only
    [ GEORGE  Feb 20, 2019 ]
    A
    Has to be connected
    [ David  Feb 20, 2019 ]
    A
    It has to be connected to USB1
    [ Danilo  Feb 20, 2019 ]
    A
    It has to be plugged in to USB. On a side note, it is getting charged, where as Android auto wireless is not.
    [ Matt  Feb 20, 2019 ]
    A
    Android Auto usb needs to be connected.
    [ Jc  Feb 20, 2019 ]
    A
    To use CarPlay or Android Auto it will need to be connected to the USB port 1 only. Does not support wireless connection for Android Auto, only wired.
    [ Pedro  Feb 20, 2019 ]
    A
    Android auto and CarPlay have to be connected via usb.
    [ Bryan  Feb 20, 2019 ]
    A
    Has to be usb connected
    [ Darren  Feb 20, 2019 ]
    A
    Needs USB.
    [ GEOFFREY  Feb 20, 2019 ]
    A
    It must be USB connected.
    [ Josh  Feb 20, 2019 ]
    A
    Has to be USB connected
    [ Christopher  Feb 20, 2019 ]
    Q
    Do you have to have your phone pluged in via USB to use android auto or can you use it via bluetooth?
    [ jim  Feb 20, 2019 ]
    4 answers
    A
    If you want to use the Apple CarPlay or Android Auto features your phone has to be plugged into the unit. If you just want to use audio from your phone you can use Bluetooth. To my knowledge, this is consistent across all headunits from all manufactures. Phone / tablet needs to be plugged in to use Apple CarPlay or Android Auto.
    [ Andrew  Feb 21, 2019 ]
    A
    Don't know about android but you do for the Apple CarPlay
    [ Richard  Feb 21, 2019 ]
    A
    We use it with an iPhone. With an iPhone it must be plugged in via USB for CarPlay to work. Most likely it is the same for Android.
    [ Brad  Feb 21, 2019 ]
    A
    Has to be plugged in to the USB port for android auto to work correctly
    [ Javed  Feb 21, 2019 ]
    Q
    Will this work with my 2009 Forester steering wheel controls?
    [ Andrew  Feb 12, 2019 ]
    2 answers
    A
    I can't say it would to be honest. The steering wheel controls on my Audi A4 no longer worked whenever I installed it some months ago. Unless there's a particular wire setup for it, I wouldn't plan on it working. This radio, however, is well worth it and wouldn't think twice about getting it. Its amazing, very quick connectivity and also very responsive. Very well made radio.
    [ Makarios  Feb 12, 2019 ]
    A
    I believe so, but I installed this in a Toyota that doesn't have that option!
    [ JASON  Feb 12, 2019 ]
    Q
    Will both of the USB ports charge your phone or will only one of them charge?
    [ Samuel  Feb 11, 2019 ]
    4 answers
    A
    Both will. I am uncertain, however, of the speed.
    [ PETER  Feb 11, 2019 ]
    A
    Yes, both USB ports will charge a phone. Only USB1 works with Android Auto and Apple Carplay. Some music formats stored on USB will only work on USB2. The user manual on the Sony site gives specifics. You can Google the model to find the manual. Crutchfield does not allow links to be posted in the response.
    [ Steven  Feb 11, 2019 ]
    A
    Both of them will charge
    [ Kenneth  Feb 11, 2019 ]
    A
    They will both charge, even at the same time.
    [ Robert Le  Feb 11, 2019 ]
    Q
    We are installing in a Jeep. The device lights up but screen says No video feed. Any ideas?
    [ Sbelgord  Dec 31, 2018 ]
    3 answers
    A
    It sounds like it is looking for a video feed from a reverse camera. I think you may have gotten to that screen a couple of ways.. through settings or options. If that is coming up when you first turn it on, and will not change from that screen (pressing home). It sounds like you have the reverse wire iwired incorrectly
    [ James  Jan 12, 2019 ]
    A
    If this is for a backup camera do you have power for camera? Is camera hooked up correctly?Enter
    [ Derek  Jan 07, 2019 ]
    A
    If you purchased the product from Crutchfield, feel free to contact our Tech Support team. They can walk you through the settings on the product and see if there may be a fix. Our toll-free Tech Support number is printed on your invoice, and is also available under the "My Orders" tab in the "My Account" section of our website. If you did not purchase the unit from Crutchfield, then you may want to contact the manufacturer.
    [ Krissy  Jan 07, 2019 ]  Staff
    Q
    does the screen automatically dim when headlights come on for night driving?
    [ Wondering  Dec 27, 2018 ]
    2 answers
    A
    Yes when headlights are turned on the screen will dim.
    [ Geffory  Dec 28, 2018 ]
    A
    They do but I believe you need the correct harness and adapters to make that work.
    [ Edward  Dec 27, 2018 ]
    Q
    How does a custom wallpaper look on the screen during regular use?
    [ R  Dec 19, 2018 ]
    3 answers
    A
    Just like pictures. Several colors
    [ christopher  Dec 19, 2018 ]
    A
    The OS doesn't currently give you the option of a custom wallpaper. Hopefully they come out with an update with that feature in the future.
    [ Jacob  Dec 19, 2018 ]
    A
    you can not put a custom wallpaper on this unit. It does come with 5 or 6 that sony provides. I choose the black one for night driving.
    [ wayne  Dec 19, 2018 ]
    Q
    Hello 1) My Honda Accord has SiriusXM service. Will this unit use stock SiriusXM tuner or will I need to buy a tuner? 2) Will I still have ability to change volume with steering wheel? Thanks.
    [ Manuel  Dec 12, 2018 ]
    1 answer
    A
    The ability to retain steering wheel controls with aftermarket receivers will be determined by the receiver you are using and the vehicle you have. For full information on this type of integration (including the parts you will need) please contact an Advisor by phone (1-800-324-9695) or online chat.
    [ Krissy  Dec 19, 2018 ]  Staff
    Q
    Can the unit be turned off without using the remote?
    [ todd  Dec 03, 2018 ]
    3 answers
    A
    I have never tried to shut the unit off. Its always playing music for me................I imagine you can the controls are pretty well thought out
    [ Kent  Dec 05, 2018 ]
    A
    Yes ,just use the home button it has the power function on it
    [ Mark  Dec 05, 2018 ]
    A
    I don't think so, there isn't an on/off button on the unit.
    [ JASON  Dec 04, 2018 ]
    Q
    Install on 2007 Volvo s60. Will this harness Metra 70-9221 use the factory amp? Also what is needed to incorporate the factory back up camera to this unit?
    [ Mike  Nov 28, 2018 ]
    1 answer
    A
    You will want to contact an Advisor by phone (1-800-324-9695) or online chat to discuss compatibility with your factory system. They will be able to pull up your vehicle and see if this will integrate. If it does not, then they will also be able to discuss other options with you.
    [ Krissy  Dec 03, 2018 ]  Staff
    Q
    how can I change the wallpaper to a custom wallpaper?
    [ Lindsey  Nov 21, 2018 ]
    2 answers
    A
    You can't. Hopefully Sony will add the feature in a future software update.
    [ Jason  Nov 26, 2018 ]
    A
    You can not.
    [ Justin  Nov 26, 2018 ]
    Q
    If I purchase the PAC RP4-CH11 Wiring Interface, do I still need the crutch field ready harness?
    [ Will  Nov 03, 2018 ]
    1 answer
    A
    This will depend largely on your vehicle. For details on installation please contact an Advisor by phone (1-800-324-9695) or online chat. They will be able to pull up your vehicle and give you the details on what you will need for an installation.
    [ Kenny  Nov 09, 2018 ]  Staff
    Q
    Detachable face?
    [ Sox_sider  Oct 30, 2018 ]
    10 answers
    A
    No
    [ James Sean  Nov 06, 2018 ]
    A
    No
    [ Darren  Nov 06, 2018 ]
    A
    NO
    [ GEORGE  Nov 06, 2018 ]
    A
    No
    [ David  Nov 05, 2018 ]
    A
    No, its fixed.
    [ Matt  Nov 05, 2018 ]
    A
    No, this unit does not have a detachable face.
    [ Robin  Nov 05, 2018 ]
    A
    No
    [ patrick  Nov 05, 2018 ]
    A
    No the face isn't detachable.
    [ Daniel  Nov 05, 2018 ]
    A
    No
    [ Pedro  Nov 05, 2018 ]
    A
    No
    [ Jc  Nov 05, 2018 ]
    Q
    does this have a xm tuner built in?
    [ rodney  Oct 20, 2018 ]
    2 answers
    A
    It has the input, but you'll need the tuner and the antenna.
    [ Shane  Oct 21, 2018 ]
    A
    No, you have to buy it separate.
    [ Kevin  Oct 20, 2018 ]
    Q
    Can you remove home screen icons?
    [ Kury55  Sep 18, 2018 ]
    1 answer
    A
    I haven't found a way to do that? You're talking about the Sony icons right? Not CarPlay?
    [ MARLON  Sep 24, 2018 ]
    Q
    My Civic already has SiriusXM. If I replace my receiver with this, do I still need the optional SiriusXM tuner?
    [ Stefen  Aug 19, 2018 ]
    3 answers
    A
    It has it built in I believe. I'm pretty sure you plug the antenna into the receiver.
    [ MARLON  Aug 19, 2018 ]
    A
    Yes, unless you use a phone that has the xm app.
    [ wayne  Aug 19, 2018 ]
    A
    Yea. This unit does not include a built-in XM tuner.
    [ Ian  Aug 19, 2018 ]
    Q
    I have a 06 Range Rover Sports. Will this Sony fit I I bought the adapter for the Range Rover Sports that is for a double din stereo?
    [ Charles  Aug 14, 2018 ]
    1 answer
    A
    At this time; we do not have any dash mount kits or integration harness options for the 2006 Range Rover or Range Rover Sport models. As a result, we do not recommend installing an aftermarket stereo in these vehicles. For additional assistance and personalized recommendations, feel free to contact us directly by phone or through our online chat service: https://www.crutchfield.com/support/ContactUs.aspx
    [ Ryan  Aug 17, 2018 ]  Staff
    Q
    If i put car in reverse will it change multimedia into the back up camera or do I have to press camera on screen to see it?
    [ OG  Jul 18, 2018 ]
    10 answers
    A
    The backup camera video is automatically shown when the car is put in reverse. There is no button to manually show the camera video.
    [ Andy  Jul 19, 2018 ]
    A
    It will change to the back up camera automatically. There is a reverse wire coming from the head that will need to be wired to the hot wire of the camera. This is necessary since the RCA doesn't support an "input" signal from the camera being on and do so automatically. I should mention that I wired my camera to the reverse lights power supply and will only come on when I put it in reverse. If I choose camera while driving forward it will say no signal.
    [ Adam J  Jul 19, 2018 ]
    A
    If installed correctly, yes. I'd highly recommend paying the extra $25 or so for the Crutchfield ReadyHarness service and any appropriate stearing wheel control interfaces to insure your install maintains the correct functionality. The ReadyHarness is also a big time saver.
    [ Joseph  Jul 19, 2018 ]
    A
    It will change multimedia into the back up camera when the car in put into reverse.
    [ WILLIAM  Jul 19, 2018 ]
    A
    It will change multimedia into back up camera, the music will still keep playing in the background
    [ rodrigo  Jul 19, 2018 ]
    A
    Yes, but you have to do the wiring yourself to tap into your car's reverse trigger. Crutchfield cannot provide clear instructions for your specific car and I doubt that the instructions will give your clear instructions (mine didn't). I ran into a problem where I tapped into the right wire but the 12v to 6v converter that I got dropped the voltage down to 3v resulting in garbage image quality. It turned out that the converter itself might be defective on arrival. After switching out to a new one, it worked perfectly.
    [ M  Jul 19, 2018 ]
    A
    It automatically switches to backup camera
    [ christopher  Jul 18, 2018 ]
    A
    If camera is wired in correctly it switches automatically when car is put in reverse.Enter
    [ Derek  Jul 18, 2018 ]
    A
    I installed this unit in a Jeep Wrangler last week. Whenever I put the vehicle in reverse, it switches to the camera input, despite not having a camera installed. When placing in drive, it reverts back to whatever media was playing beforehand. I would caution that this is fully dependent upon how the unit is wired into the vehicle. I sprang for the vehicle specific wiring harness so installation was painless.
    [ Joseph  Jul 18, 2018 ]
    A
    If you connect the reverse wire to the appropriate connection , it will jump from main display to the back up cam The option to use back up cam by manual selection is available if you connect the reverse to a constant 12 volt , It all depends on your design You could with the right design accomplish both I cant instruct you to do this , but for my setting it works as I out it in reverse
    [ Ehsan  Jul 18, 2018 ]
    Q
    If I use the app "Waze", will it show my phone screen (i.e. the map I would see on my phone) on the Sony ZAV-AX500 screen and still play my Apple music in the background?
    [ Bruce  Jul 16, 2018 ]
    6 answers
    A
    Yes
    [ Mark  Jul 17, 2018 ]
    A
    I use Android play instead of Apple play but yes, you can still play music in the background. I used Waze for the first time a couple of days ago and used Google play in the background. You can switch between the Waze app and the music app easily. Even though I prefer Waze, I find that Waze is a bit glitchy and closed on me a few times, so I switched over to google maps and didn't have any problems.
    [ DON L  Jul 17, 2018 ]
    A
    When IOS 12 get released, waze and gmaps will be available. I'm not sure if the receiver will need to be updated by sony as well.
    [ Reza  Jul 17, 2018 ]
    A
    Not at this time. Apple acts like a nanny and only lets you use Apple maps at this time. Apple has announced that when the IOS 12 comes out you will be about to use waze and google maps. Should be in the fall sometime.
    [ wayne  Jul 16, 2018 ]
    A
    Probably. I say probably because Spotify+Apple Maps works simultaneously. Waze support should be coming to CarPlay with the Apple IOS12 release later this year, assuming Waze updates their app to support it
    [ Tanarut  Jul 16, 2018 ]
    A
    I'm having it installed at the moment but from what I understand, not if you have an iPhone, Apple wants you to exclusively use their crappy map app without giving the user the choice, whereas if you are running an Android phone you can open the app on the screen. But I believe you can still run Waze and have the audio play through Apple Play and hear it through your car speakers but you'd have to look at the phone if you require the visuals. That's what happens when you have a bean counter at the head of Apple since Jobs passed.
    [ Tunc  Jul 16, 2018 ]
    Q
    Does the Android Auto connection also simultaneously charge the phone?
    [ ParlMalone  Jun 27, 2018 ]
    9 answers
    A
    Yes
    [ DON L  Jul 17, 2018 ]
    A
    Yes it does.
    [ Sami  Jun 27, 2018 ]
    A
    I don't have an android phone, however I know that with CarPlay on the iPhone it does charge the phone, albeit quite slowly.
    [ Shane  Jun 27, 2018 ]
    A
    Charges my Note 8 just fine!
    [ Ken  Jun 27, 2018 ]
    A
    Both Android Auto and Carplay charge the phone while in use. USB 1 is for use with AA abd carplay and is 1.5 Ap so it should charge at a normal speed. USB 2 is only 500mA and probably wont charge a modern phone very well.
    [ Patrick  Jun 27, 2018 ]
    A
    Yes
    [ JimDod  Jun 27, 2018 ]
    A
    I haven't tried it for Android, but for iOS / CarPlay it does. Since powers running to the usb plug, I have no reason to think it wouldn't for Android
    [ Christopher  Jun 27, 2018 ]
    A
    Yes it does!
    [ SEONGHO  Jun 27, 2018 ]
    A
    Yes it does
    [ KYLE  Jun 27, 2018 ]
    Q
    2015 Honda CR-V feature integration questions. Does this unit support (full support/partial support/no support) the following? 1. Streering wheel controls: voice recognition button, audio controls, source control 2. Backup camera modes (3): wide view, normal view, and top-down view 3. Automatic view of passenger-side blindspot camera (LaneWatch) upon right-turn signal 4. Manual view of passenger-side blindspot camera (LaneWatch) upon button press on turn signal
    [ anon412  May 30, 2018 ]
    1 answer
    A
    The factory steering wheel controls can be retained with the proper installation accessories for your vehicle. At this time, the factory back-up/blindside cameras will not be retained when any new stereo is installed (not just this Sony). For additional assistance and personalized recommendations, feel free to contact us directly by phone or through our online chat service: https://www.crutchfield.com/support/ContactUs.aspx
    [ Ryan  Jun 06, 2018 ]  Staff
    Q
    If I hook up two phones via usb, can I use one for maps and the other for music? Any combination: iphone and iphone, iphone and android, android and android?
    [ Jacob  May 24, 2018 ]
    3 answers
    A
    One USB cable can be used for the phone and the other is for a USB stick that you can load music onto. Each cord is clearly labeled so you shouldn't have any issues figuring out which one to use. I haven't tried hooking up two phones to it but from reading the manual, it doesn't look like this is possible.
    [ Matthew  Jun 04, 2018 ]
    A
    You can't hook up two phones at the same time. One of the USB slots is only for a thumbdrive.
    [ mulamutti  Jun 03, 2018 ]
    A
    CarPlay and Android Auto is only available on USB2. USB1 is able to use downloaded music on a flash drive or music player. I'm not sure if you can do both at the same time but it sounds very likely.
    [ Paul  Jun 03, 2018 ]
    Q
    If I don't install the optional XM tuner, is the SiriusXM button still visible?
    [ adrian  May 18, 2018 ]
    4 answers
    A
    Yes, I couldn't figure out how to get rid of it.
    [ DON L  Jul 17, 2018 ]
    A
    Yes
    [ wayne  Jul 16, 2018 ]
    A
    yes, it is for me.
    [ mulamutti  Jun 03, 2018 ]
    A
    Yes, unfortunately. If you have your phone connected via USB1, that shows up and causes the USB2 input button to slide off the screen. That means you have to swipe over to have that show up on the screen before you can select it. All because you have that useless XM button sitting there taking up precious UI space.
    [ Ian  May 28, 2018 ]
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