Wish I bought it sooner
Jacob from Clinton on 10/21/2021
2017 Subaru WRX
A great unit. This plus the alpine pwe-s8 brought my cars audio to life. This made the stock Subaru speakers listenable.
Pros: Great sound, easy to use, and easy to install
Cons: The screen could be brighter and I wish I could dim it more at night
0 of 0 found this helpful
Awesome!
Crutchfield customer from Ellenton, FL on 10/12/2021
So much better than the factory or the previously ordered Boss unit. Factory backup camera +sound make this the right update to my 2017 Tacoma
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Amelia, OH on 9/19/2021
2005 Porsche Cayenne
I have had this almost two months now, completely love this head unit. It does everything I need and then some. A perfect upgrade for any out dated ride.
Pros: Looks nice, easy to use, decent power and has all the bells and whistles.
Cons: None so far.
0 of 0 found this helpful
Nice head unit with Carplay
Russ Sanderson from Edgewood NM on 9/11/2021
2017 Subaru Forester
I have a 2017 Subaru Forester that had a standard head unit without carplay. Carplay is very nice, I wish it would have come standard with the Forester. I went back and forth about wireless vs. wired and am still wondering if I made the correct choice, but charging the phone while driving is a good thing. The unit looks very nice, the mounting kit I purchased (Metra) does not allow the unit to be flush with the dash and it leans slightly backwards, but I think that is okay as well. I purchased the recommended wiring, mounts and tools and had them connect the wiring harness to help with the installation. On my Subaru, it had a dual USB port. The adapter that was sold did not interface with the dual port, so I had to do a work around. I replaced my cigarette lighter with a dual USB port and I like that location better than deep in the center console, so it was a win. The instructions that were sent with the Crux steering wheel controller were wrong. For my car, they had me do switches 6 and 8. After calling tech support, they said to try 5 and 8 and that worked (I also saw that on the directions on line after getting frustrated). The install went mostly smoothly and the customer support was great (Thanks Stubbs). In my install, I lost the factory mic, the dual USB ports in the center console and the Menu and Return function on the steering wheel control (all things I can live without). One thing I wish I could do would be to remove the SXM from the home screen.
Pros: Carplay Steering Wheel Control Good Sound
Cons: Non Programmable screen
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Sparks, NV on 9/7/2021
2016 Ford F-350
0 of 1 found this helpful
Love it. Wish I had done it years ago.
Crutchfield customer from Forney, TX on 9/7/2021
2012 Ford F-150 XLT
I finally have a backup camera integrated into my dash! The bluetooth connects better than the Ford sync did. The crutchfield made connector worked perfectly. I was able to install without a call to tech support. The new plastics look like a factory install.
Pros: Works well. Looks good. Sounds good.
Cons: I didnt integrate the steering wheel. There was an adapter but no instructions that I could find. I really dont use the steering wheel controls so it wasnt that big of a deal. Seems like something that would have been a part of the harness.
1 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Tulsa, OK on 9/6/2021
2013 Chevrolet Silverado 1500
0 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Alexandria, VA on 9/5/2021
2008 Acura 3.2TL
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Smithfield, VA on 9/4/2021
0 of 0 found this helpful
Excellent!
Crutchfield customer from Westminster, CO on 9/2/2021
2001 Dodge Durango
Best radio I've use with dual ISB ports. Love it
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Ottawa, IL on 9/2/2021
2003 Toyota Camry
Very nice head unit. Made a 2003 Camry come alive again!
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0 of 0 found this helpful
Fair at best
Dustin from VANCOUVER, WA on 8/23/2021
2005 Toyota Tacoma
If you have polarized sunglasses you won't see much of the screen. Customizable options are very limited, won't support multiple simultaneous Bluetooth connections so no phone from device music from the other option. Raido doesn't display station or song info. All in all it's a very basic head for a high price, I really expected more after getting a lot more for a lot less previously.
Pros: Good sound quality
Cons: Display Bluetooth protocols Basic functionality
1 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Anderson, IN on 8/4/2021
2008 GMC Sierra
Great radio head, nice and snappy. Feels like a somewhat factory in my truck with today's features. Mainly got the 5500 over the 5000 for the video playback/streaming from phone, still haven't quite figured it out yet but other than that it's a great unit. A little pricey but you pay for the smooth user interface over a cheaper head
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1 of 1 found this helpful
Madison
Ted from Madison on 7/21/2021
2007 Chevrolet Impala
Great Great Great Easy installation. Crutchfield did the hard work, wiring harness and interface. Great performance and great appearance.
Pros: Easy Easy Easy
Cons: Can't think of a con.
0 of 0 found this helpful
Sony XAV-AX5500
Guest from Sacramento,CA on 6/21/2021
I went with this unit paired with the pac steering wheel control interface, a kicker 1600w amp and 2 12" kicker subs. I absolutely love the head unit, it gives better quality sound to existing speakers and has yet to disappoint.
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0 of 0 found this helpful
Nice but...
Crutchfield customer from Greenville, NC on 6/20/2021
2012 Scion tC
A work in progress. Installation was a challenge, as factory brackets required modifications that weren't explained or anticipated. Finally got unit installed to my satisfaction and the front channel has no bass. Zero. Tech support determined front channel is defective, but unit is out of stock and it's unclear when it will be back in stock, so for now, have to live with mainly just sound from the rear speakers. On the plus side, display is bright and clear, sound from the rear seems good but disappointing unit has a defect and no way to know when I'll be able to get it replaced.
Pros: Clear display, touch screen very responsive, Apple Carplay very useful
Cons: Tough installation, no mute, unit had a defect out of the box and front channel does not work properly
2 of 2 found this helpful
Sony XAV-AX5500
Crutchfield customer from Pt Charlotte, FL on 6/19/2021
Works great my wife loves it. Also like the ability to upload a photo for the wallpaper. I uploaded a picture of the car,so I don't forget what I'm driving.
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1 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Bessemer, AL on 6/14/2021
I am old school and really miss the volume button. Fortunately this radio minimizes the pain. Doesn't have as many options as my older model but I haven't missed them yet. Sounds great. Easy install.
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Holland, MI on 6/5/2021
Interface is great. Install was relatively simple. Having some intermittent issues with CarPlay activating when plugging in the phone. Usually have to plug it in once, unplug, then replug to get it to activate. Not the end of the world.
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2 of 2 found this helpful
Sony XAV-AX5500
Crutchfield customer from Gilbert, AZ on 6/1/2021
Wanted a Pioneer but had to settle for a Sony. The unit works fine but lacks style and power of other units.
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1 of 1 found this helpful
Outstanding performance
Crutchfield customer from Lewes, DE on 5/31/2021
This is my second radio in my Pontiac Solstice. I originally replaced the stock radio with a Kenwood head unit that played everything you could think of , but didn't have apple car play. That was one feature that I wish the Kenwood had. I replaced it with the Sony XAV-AV5500. Just having Apple Car play is a game changer for me. The interface is extremely responsive and moves between inputs very smoothly. This doesn't have a CD/DVD player but with all of the digital, SiriusXm radio, FM etc. this thing rocks! Sound quality is very good and can be tailored by the 10 band graphic equalizer. I would highly recommend this radio for anyone especially those with tight spaces.
Pros: Great sound perfect fit bright screen
Cons: limited wallpaper for screen
0 of 0 found this helpful
Very Pleased
Crutchfield customer from Saint Louis, MO on 5/31/2021
2014 Jeep Compass
I have only had it for a couple of weeks but I am very happy with it. I have used it with a Bluetooth link to my Galaxy Note 20 Ultra and with the cable connected and Android Auto. Both experiences were good. So far, I cannot think of a reason not to like this receiver.
Pros: The touch screen is responsive and bright enough to see in the daylight sun. Functions easy to navigate.
Cons: A little Pricey
1 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from West Warwick, RI on 5/31/2021
I love that Radiohead still trying to figure it all out but I'm definitely enjoying it.
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Plymouth, MA on 5/30/2021
2015 Subaru WRX
Works great for CarPlay. I just wish it would work better with the maestro so I could utilize all of my steering wheel controls not just half of them.
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0 of 0 found this helpful
I expect a little more at this price point.
Crutchfield customer from Colorado Spgs, CO on 5/20/2021
2008 Toyota 4Runner
Decent sound, not great. Would be nice if it displayed the album art on the screen but it doesn't. Pretty simple to use, and it is nice to have 2 USBs so you can do car play while listening to music off a thumb drive. The Bluetooth sounds pretty good when making a phone call, and others on the other end of the line say they can hear me just fine through the mic. If it was a $299 stereo I'd say it was pretty good, but since it was a stereo for this price I expect a lot more out of it, particularly more power and better sound. Even with bass boosts all the way up, it really doesn't produce a lot of low-end sound. I had the JVC 750BT installed for a couple weeks, and it had much better sound, but it had some glitches so I returned it. If I could give this three and a half stars I would.
Pros: Easy to use, simple design, everything seems to work as designed. Shuffle feature actually works how it's supposed to. Although if you are listening to an album and you hit shuffle, it doesn't finish listening to the song, it automatically goes to the next song.
Cons: Sound quality could be better. No CD player. Does not display album art.
1 of 1 found this helpful
Good Product, GREAT support from Crutchfield.
Crutchfield customer from Fort Mill, SC on 5/11/2021
2008 Toyota FJ Cruiser
Great head unit to bring current features to any vehicle at a reasonable price. CarPlay and backup camera compatible, with GREAT install support from Crutchfield. Had a minor fit issue with my FJ, but Crutchfield identified the missing faceplate component, and overnighted it to me.
Pros: CarPlay, Backup Camera
Cons:
0 of 0 found this helpful
Sony isnt a brand those who want options and good sound.
David from Duluth, MN on 5/9/2021
2016 Nissan Versa SV
This head unit it a nice looking one. But far from a head unit that is meant for sound quality. The head unit has little controls for anyone who is interested in fine tuning, it heats up to uncomfortable levels. The user interface is nice and simple but that's the problem, it's too simple. If you're looking for a head unit that gives you control of your audio, and has a decent amount of features. Look elsewhere. For those who are wondering this head unit doesn't send a clipped signal until 49/50 with a 1k 0db test tone. That should help you for setting gains on any after market amplifier.
Pros: Sleek interface, nice buttons, and honest pre out ratings.
Cons: Runs hot, not much audio controls, laggy CarPlay, not great for sound quality, low resolution screen, just look elsewhere!
2 of 7 found this helpful
Sony XAV-AX5500
Crutchfield customer from Lodi, CA on 5/4/2021
2011 Chevrolet HHR
Great modern head unit to update an older vehicle with what is now standard features!
Pros: Easy to wire, simple installation, good touchscreen responsiveness
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2 of 2 found this helpful
Nice head unit.
Shawn from Latrobe, PA on 4/22/2021
2011 Dodge Nitro
This is a nice unit, with simple installation. I put it in a 2011 Dodge Nitro that didn't have steering wheel controls, so installation was pretty simple. The CarPlay works every time and is not finicky like some radios are. Sound is better than the factory radio. I recommend getting a double USB plug that fits in the cigarette lighter hole to go with the unit.
Pros: Double USB outputs in the rear.
Cons: -Screen has a glossy finish which is hard to see when the sun reflects of it. Would be better with a matte textured glass. -The lower end models have an encoder for the volume control. I like having this quick control of volume.
1 of 1 found this helpful
Solid Receiver
Crutchfield customer from Lafayette, IN on 4/21/2021
Worked with Crutchfield customer service and what I wanted in a receiver. I decided this was the best fit for price and accessories. I needed dual USB and Android Auto and this has both. This really makes my factory Bose system sound great. Android Auto works well, but the Car Link is very clunky to use. So half a star lose for clunky link app and half for not having key color change ability. The install was made easier because of the single din size with the double din monitor. Everything fit neatly under the receiver. I put the Android Auto (usb 1) in place of the DC outlet closest to the driver. I pulled down my ceiling console and hot glued the microphone in it for a cleaner look. I removed the DC outlet inside the center console and placed usb 2 inside, that is where my music usb lives. Overall I am very happy with the performance of this unit and the customer service of Crutchfield.
Pros: Single DIN size 2 USB Sound shaping Screen Size and clarity Android Auto
Cons: Clunky Car Link App No button color change
2 of 2 found this helpful
Sony XAV-AX5500
Crutchfield customer from Louisville, KY on 4/19/2021
2013 Honda Civic LX
Install was easy, stereo sounds and looks great, and I love having CarPlay. I would definitely recommend it.
Pros: Easy install Great sound (def added some bass) Apple CarPlay
Cons: None that I've found.
0 of 0 found this helpful
Five stars
Crutchfield customer from Whiteville, NC on 4/18/2021
2004 Chevrolet Silverado 1500
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Louisville, OH on 4/18/2021
2014 Jeep Wrangler Unlimited
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Escondido, CA on 4/18/2021
Really well made sounds a lot better than the stock radio .Turns on fast and has good easy menu. The screen bright and clear. Install was easy with the Crutchfield harness.
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3 of 3 found this helpful
Sony XAV-AX5500
Crutchfield customer from Yorkville, IL on 4/18/2021
2009 Toyota 4Runner
Radio is just what I need. Install was easy with the suggested/provided harness and parts.
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Morristown, NJ on 4/18/2021
Easy to install and love it just wish it had sirus icons
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0 of 0 found this helpful
After 9 months - mostly great.
Brent from HOLLAND, MI on 4/17/2021
2010 Volkswagen Jetta
I've owned this unit for about nine months. Overall, I'm happy with it. It looks great and does most things well. The display is beautiful and bright and everything around the display also looks great. It looks really good in my dash and I imagine it meshes well with almost every car. The touchscreen is very responsive, though it doesn't work with gloves, so is a little inconvenient in winter. In general the menu system is intuitive and easy to use. Really strong. For instance, the one switches from FM1 to FM2 by just scrolling left/right on the display. Main menu and bluetooth and have nice big buttons, easy to use. The Android Auto interface is really good -- great use of display and good controls. But connecting to AA is really slow; the result is that I almost never use it in everyday driving. Unfortunately the layout of the display in every other mode is dumb. Tons of wasted screen space. Really just a shame since the display is so beautiful. For instance when listening to the radio most of the display is blank/background. The next largest thing is the frequency of the station. The RDS information scrolls by in teeny tiny text. Similarly bluetooth audio could display lots of useful information or album art or something, but just has name of song and buttons. Finally, volume buttons are too small; I often accidentally hit touchscreen. Great buttons, just too small. Really a pain if you don't have steering wheel controls.
Pros: - Menus and controls are generally very good. - Radio reception and interface are strong - Android auto is great. A pain to get connected, but then fantastic. Interface is well-designed with large icons and with the most important things on the main screen. Really nice use of the wonderful display. - Hands-free calling is great. No sound or echo problems. - Bluetooth music control is seamless. You don't need to touch your phone at all; just as it should be.
Cons: - No volume knob. The buttons feel & look nice and are responsive, but too small. - Terrible use of screen. When in AA it is great, but in every other mode there is so much wasted space. - Android auto is a pain to connect. Must wait for unit to fully start before connecting phone. Then another 20-25 seconds before ready to use. Occasionally fails and then have to start over. - Choosing music from USB drive is terrible. No search, just scroll through list of all artists, then albums.
3 of 5 found this helpful
Great selection/Awesome service
Crutchfield customer from Kingsland, TX on 4/16/2021
2005 Mercedes-Benz CLK-Class
I installed this Audio/Video unit on my Motorhome to replace a smaller built in unit which was angled toward the driver and almost impossible for the passenger to use. I used one of the mounting boxes from Crutchfield and the installation was very smooth, just a matter of splicing a few wires and rerouting them. I am very impressed with this Sony unit for its user friendly interface, excellent sound, Apple Play and Sirius Radio which I also installed from Crutchfield. The Crutchfield service is outstanding with free shipping and 2 day delivery. With service like that who needs the big online retailer!!
Pros: Ease of use
Cons: None
5 of 5 found this helpful
Another great Sony product
Crutchfield customer from Cincinnati, OH on 4/16/2021
Another quality Sony car receiver that is touch screen and has volume buttons. Bright screen, easy to setup and very easy to switch between satellite, AM/FM, phone and media. Decent value to boot. Thx , Tom
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3 of 3 found this helpful
2006 Corvette Install
Blake from Mohrsville, PA on 4/14/2021
2006 Chevrolet Corvette
Chose this unit for my 2006 Corvette, since it didn't take up a lot of room in the dash, which left me ample room for 2USB, a Camera, harness kit, etc. I didn't install the SiriusXM kit that I purchased because I can plug in my iPhone and play SiriusXM right from there. Very nice unit, and makes the factory Bose speakers sound alive for the first time! Touch screen is easy to use, and the equalizer is a welcome addition. I did lose most of my factory HUD features, all I see now are MPH, and gear selection when I paddle shift. This was because the factory radio had the NAV system in it with the other features that used to be displayed on the Heads up display.
Pros: Superior sound quality to the factory Bose system. Apple CarPlay takes this 2006 into 2021. Fits the dash perfectly, easy to navigate, I'm impressed, and that's hard to do!
Cons: The lose of the HUD on the windshield. You still retain your MPH, and gear selection when paddle shifting, but all other functions are gone. In this case, the pros upon pros of the new system bury this one little con. Just thought I'd share with C6 owners who are purest.
0 of 2 found this helpful
Great radio
Crutchfield customer from Lonsdale, AR on 4/14/2021
2005 GMC Sierra 1500
I wish I would have put this radio in long ago. It's really convenient
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1 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Elizabethtown, PA on 4/13/2021
Nice simple installation, great unit for I-Phone connectivity, and Siri is at hand for your needs. Sharpness and crisp screen. Sounds really good and I am using my factory Cadillac Bose 8 speaker system and added an amp and 2 10s. The adjustments are right at your fingertips and are more than enough to get the desired sound you want.
Pros: Great features and connectivity with IOS, looks and sounds like the Sony I knew, but even better sound and solid separation
Cons: If you like to download wallpaper,it isn't the greatest feature by far, but I'm not gonna worry about wallpaper with all the other features and sound
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Plymouth, IN on 4/12/2021
2016 Chevrolet Traverse
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Phoenix, AZ on 4/11/2021
2016 Jeep Wrangler Unlimited
Went in pretty smooth in a 2016 Jeep Wrangler / Big difference in sound but I did stuff some polyfill in the speaker boxes / so that probably help too. Best part was being able to use carplay with GAIA maps. No longer have to have an iPad up on the trail and just relay on my phone.
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Centerville, MN on 4/11/2021
2012 Ford F-150 FX4
Just installed this on my 2012 F150 and love it so far. Huge upgrade over the old factory unit (especially since it was dead ??). Installation was fairly simple. Definitely recommend having Crutchfield doing the wiring harness connections for you.
Pros: Easy Installation Seamless fit
Cons: None
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Nazareth, PA on 4/11/2021
Looks clean and neat if you are looking for a smaller screen then OEM
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0 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Cedar Rapids, IA on 4/7/2021
2017 Kia Soul
Works really well. Sometimes does not register my phone with Apple CarPlay. Could be the phone but issue is consistent. SOUNDS AMAZING though.
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1 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Woodbury, GA on 4/5/2021
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Mesa, AZ on 4/5/2021
2001 Lexus GS300
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Jackson, TN on 4/3/2021
2011 Ford F-150 XLT
Sounds great and works well with CarPlay.
Pros: Simple to setup. Crutchfield gave me everything I needed to install it with no problems in my 2011 F150. Looks like a factory install.
Cons: The only cons are minor. The buttons at the bottom are lit white and are bright. They cannot be dimmed. When the radio is selected, the name of the station/artist/song go across in small segments. Seemed like it be better to add more characters.
2 of 2 found this helpful
Thumbs UP
Crutchfield customer from Decatur, IL on 4/3/2021
2017 Chevrolet Traverse
Can be glitchy here and there and would be better if it had wireless Apple CarPlay but overall it's a good head unit, what I liked most was the main OS has a factory look and feel compared to all the other head units besides that nothing too special about it but still nice.
Pros: Wired Apple CarPlay, Android Auto, 5 volt audio signal pre outs, custom wallpaper
Cons: Have to use cable to use Apple CarPlay and Android Auto, can be a little glitchy or sluggish. Cant change button lighting it's only white light.
2 of 2 found this helpful
Sony XAV-AX5500
Crutchfield customer from Mansfield, TX on 3/31/2021
2003 Chevrolet Silverado 2500/3500
Good system with great sound. A real complement to the factory Bose system in my 2003 Silverado . Crutchfield customer service is outstanding and quick to resolve any issues
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2 of 2 found this helpful
Sony XAV-AX5500
Crutchfield customer from Mead, WA on 3/31/2021
2006 Chevrolet Silverado 2500/3500
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from New Kensington, PA on 3/30/2021
2013 Subaru Impreza
Great replacement for my son's Subaru factory radio. Like it enough that I may swap out my other son's stereo.
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Logan, UT on 3/29/2021
2018 Jeep Wrangler Unlimited (JK)
Exactly what I was looking for! Easy install
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0 of 0 found this helpful
Great purchase
Crutchfield customer from Ely, IA on 3/28/2021
2013 Chevrolet Impala
Very happy with this purchase. Unit has more features than described (RDS & Image background), is user friendly, and sounds great.
Pros: User friendly. Great sound. CarPlay.
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0 of 0 found this helpful
Sony XAV-5500
Crutchfield customer from Voorheesville, NY on 3/28/2021
Great unit. Built in power. Easy to setup and use.
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0 of 0 found this helpful
Sony XAV-AX5500 is a winner for my JK
Crutchfield customer from TITUSVILLE, FL on 3/22/2021
Installed in 2018 Jeep JK Wrangler Unlimited Sport S. Sony XAV-AX5500 single din short chassis installs easily. That said, I did remove the lower 3/4 of the OEM rear radio bracket anyway to open a large cavity where the bulky harness and stuff could be pushed into. Replaced cigarette lighter power with dual USB 3.0 With one to each of the Sony's two USB pigtail connections. Removed the OEM U-Connect box. Crutchfield's pre-connected harness with the PAC module enabled steering wheel controls and made install connections simple. Installed Sony mic center top above mirror for low interference and ease of use by both front occupants. Installed Brandmotion backup camera using head unit harness purple reverse light wire. Backup screen display is outstanding -- much better than my Jeep GC Summit. Apple CarPlay works flawlessly. Sony has bright, sharp, great colors screen that is good in full sun. Unlike some other replacement head units, the Sony XAV-AX5500 has fully functioning fade and balance controls (I'm using OEM speakers). The Jeep's OEM SiriusXM antenna was retained and provides a strong signal -- activated inside my garage. In summary, I've found the Sony XAV-AX5500 to be five stars in every aspect..
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3 of 3 found this helpful
Sony XAV-AX5500
Crutchfield customer from Burlington, WI on 3/21/2021
2013 Ford F-150 XLT
0 of 0 found this helpful
Loving my 4Runner and Sony XAV-AX5000
Crutchfield customer from Herriman, UT on 3/17/2021
2004 Toyota 4Runner
2004 4Runner, non-JBL Perfect, solid, simplicity. I replaced a Kenwood in my Tacoma with a XAV-AX1000 and loved it. It's been a great stereo and was a great bargain. When I got my 4Runner, replacing the 17 year old head unit was at the top of the list- and after much research I decided to stay with Sony XAV. I opted for the newer AX5500 over the AX5000 ($50 difference), and I'm glad I did. 5V pre-outs, and a 3 YEAR warranty. The unit looks and feels of high quality. Personally, I don't find the capacitive screen that big of a deal, but it is very responsive. I also find myself missing the volume knob of the 1000. The 5500 has two rear USB inputs. I ran both to a Bueler USBD kit installed in and accessory blank on the center console. By the way, both USB's will charge phones. Overall, I am beyond satisfied with my decision to purchase the XAV-AX5500 from Crutchfield. It brought the appearance and technology of my 17 year old 4Runner up to date. It put some life into the sad, old stock speakers (20 watt RMS). The AX5500 will be perfect for a 5 channel amp, new speakers and a sub to bring the sound up to date. This stereo was perfect for my application, and the service from Crutchfield was also perfect. I am satisfied with all the items related to this purchase.
Pros: Looks great. Well made. 5V pre-outs. 3 year warranty. Simple, yet packed with features. Dual USB's will both charge phones/devices. Auto-dim can be adjusted to a low level (preserving eyes at night). The single DIN chassis leaves plenty of room to mount/store SiriusXM receiver and wiring.
Cons: WebLink function and app are glitchy and rarely work. Seems like a work in progress. The capacitive screen shiny and beautiful- and collects prints and can have a bad glare. The screen seems glitchy while on phone calls.
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Clover, SC on 3/14/2021
2010 Toyota 4Runner
Simple design and set up. Very nice screen.
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0 of 0 found this helpful
4runner instal
Crutchfield customer from Tulsa, OK on 3/13/2021
2013 Toyota 4Runner
Very impressed with this stereo. Smooth operation, makes the factory speakers sounds great and has great features.
Pros: Very fast and easy installation. The web link app is awesome and android auto works great. You can watch movies on this deck and the quality is surprising
Cons: Right side steering wheel controls not working (might be the crux module) left side works great.
1 of 1 found this helpful
Overpriced for what you get
David from Albuquerque, NM on 3/11/2021
I bought this Sony with high expectations but it is a real mixed bag. The basic unit works great with a sensitive screen, excellent FM reception and very nice design making installation easy. I love having 2 USB inputs. But even after installing the latest update, there were some issues that should be taken care of, especially for unit is this price point. 1. You cannot add, move or remove icons to the main screen. This is an issue as the icons for the USB inputs are on a second screen and there is plenty of room to add them to the main screen. 2. The Weblink software seems very buggy and I finally gave up on trying to use it. 3. There is no way to brighten/dim the screen . 4.There is no auxilary input. Again at this price point you would think there would be HD radio included. As a basic, well functioning unit, it works great. But for the price, it feels overpriced.
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4 of 4 found this helpful
Factory reciever upgrade
Crutchfield customer from Mountain Home, ID on 3/7/2021
2013 Ford F-250 Super Duty
Great product and excellent tech support. The upgrade from a factory receiver mad a huge difference in sound quality from the factory speakers. Although, I still plan on upgrading the factory speakers as well
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Buford, GA on 3/7/2021
Bought primarily for CarPlay and works great - highly recommended and easy install !
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0 of 0 found this helpful
2015 Wrangler Install
Crutchfield customer from Hicksville, NY on 3/2/2021
2015 Jeep Wrangler Unlimited
The Sony xav-ax5500 worked out great for me. Everything fit nicely in my 2015 Jeep Wrangler. A very professional appearing installation. The only issue I had was the optional metra axusb to minib usb cable did not work and so I cannot re-use the console usb for this application. This was not an issue for me because I really didn't use the console port anyway.
Pros: Clean install, bright display, fast boot up, flawless Apple CarPlay, good sound
Cons: Only I backup camera port
2 of 2 found this helpful
Sony XAV-AX5500
Crutchfield customer from Alamogordo, NM on 2/27/2021
2006 Lincoln Mark LT
Just installed 2 weeks ago. So far it's great very responsive screen as others have said it doesn't have a lot of customization but that doesn't really matter to me. Cruchfield technical support is great. Will definitely buy from them again.
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from White Plains, MD on 2/27/2021
2006 GMC Yukon
0 of 0 found this helpful
Excellent choice
Crutchfield customer from West Milford, NJ on 2/19/2021
2016 Jeep Patriot
2installers recommended Sony and I am very happy with this unit
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Gold Canyon, AZ on 2/18/2021
2006 Ford F-250 Super Duty
0 of 0 found this helpful
Great product. Easy install.
Crutchfield customer from Rogers, AR on 2/13/2021
2003 Toyota 4Runner
Easy to install. Crutchfield always makes it easy. The receiver is exactly what we wanted and works great.
Pros: Easy user interface. Great features. Hardware was a perfect match to replace the old radio.
Cons:
0 of 0 found this helpful
Sony XAV-AX5500
Ryan from Show Low, AZ on 2/13/2021
2004 GMC Yukon Denali
Absolutely love this unit. The boot up time is almost instant. It's actually faster than the OEM unit was. My vehicle has the factory bose system.it sounded good before, but now it sounds amazing. The screen is super responsive. No lagging. No bugs. Android auto works flawlessly. My only complaint is I wish it had a 3.5 aux port instead of a second usb port.
Pros: Boot up time. No lagging or bugs. Sound quality. Looks and feels OEM.
Cons: No 3.5 aux port.
2 of 2 found this helpful
Sony
Crutchfield customer from Fort Collins, CO on 2/13/2021
2002 Ford F-250 Super Duty
All is working great, strong tuner, easy to use, sounds great too
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Midlothian, VA on 2/6/2021
2003 GMC Yukon
Awesome! I installed this in my 2003 Yukon, I haven't driven driven it much, but I'm going on a ski vacation next week. I'm not sure if I'm more excited about skiing or playing with my new Sony.
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0 of 0 found this helpful
Pretty great head unit
Nick from Moses Lake, WA on 2/4/2021
2011 Toyota Avalon
Just installed this in my 2011 Toyota Avalon and really like this head unit. I bout separate harness to retain my backup camera with little help of YouTube and it works perfectly. Crutchfield makes it so easy to install, took me about 45 minutes to route my microphone, USB's, and connect backup camera. Updated firmware to the latest. So much more fun to drive now compare to stock unit. I wish I have done it sooner. Local shop wanted around $500 for installation. Did it myself with Crutchfield's harness and instructions, was pretty much plug and play. Thanks guys!
Pros: Sounds great Car play Custom wallpaper Clean layout Good quality screen Looking good
Cons: Didn't really find any.
3 of 3 found this helpful
Sony XAV-AX5500
Crutchfield customer from New Rochelle, NY on 2/4/2021
0 of 0 found this helpful
Nice screen
Crutchfield customer from Mount Morris, MI on 1/30/2021
2013 Chevrolet Silverado 1500
Everything I wanted in a radio for my 2013 Silverado
Pros: Easy to install, many inputs/outputs. Large screen easier to see than my last radio.
Cons: The 2 USB ports are on the back. I got used to having one on the front of my old one. Not too big of a deal.
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Swansea, IL on 1/30/2021
2019 Nissan Frontier SV
Installed in my 2019 Nissan Frontier and it fit perfectly. The features are exactly what I was looking for. Can't find a single complaint about it.
Pros: Features Quality Ease of install
Cons: None
0 of 1 found this helpful
Great new receiver
Crutchfield customer from Taylorsville, NC on 1/26/2021
2010 Subaru Impreza
Bought this to put in my 2010 Subaru Impreza. Has been a great upgrade. Primarily use for CarPlay.
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1 of 1 found this helpful
Sony XAV-AX5500
Michael from Coral Springs on 1/22/2021
Overall a great unit. Very responsive touch screen . Nice bluetooth performance , calls are clear and audio sounds great. My only complaint is the USB 2 file limitations are frustrating. The USB 1 is much better equipped to handle audio files on my usb drive. That presents the problem, USB 1 is need for android auto. this requires to remove my usb drive to use android auto. Not to sure why the file restriction is on USB 2.
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4 of 4 found this helpful
Great stereo
Crutchfield customer from Fort Rucker, AL on 1/17/2021
Great stereo! I've been using it now for over a week and very pleased with the intuitive layout of it. Very easy to navigate through the pages and the features are great. Already attached a rear view camera with no issues. The option to designate steering wheel control buttons is a welcomed feature so you can customize it to your liking
Pros: Intuitive layout of functions Aesthetics Sound quality
Cons: Haven't found one yet
1 of 1 found this helpful
Crutchfield + Sony = a great package!
Michael from Deer Park, NY on 1/13/2021
2008 Jeep Wrangler Unlimited
I ordered a BOSS radio which we installed in my 2008 Wrangler and the screen failed after one use. Fortunately I didn't re-assemble the dashboard so it was a snap to remove and return. I called Crutchfield, one transfer to a tech guy who confirmed screen is dead. I decided to switch to this Sony AX5500 after a couple of suggestions from Crutchfield sales guy on phone, once I decided on it he said, 'no need to waste any more of your time, I'll take care of everything else from here. Have a good night.' That was it, ended call and everything was taken care of. Return postage emailed to me, replacement ordered and all necessary parts needed were shipped. In 48hrs replacement order arrived, took me and my son about 2 hrs to wire, solder, install and close up dashboard and its FANTASTIC! Much greater volume and depth that factory Infinity radio, Apple car play is an awesome addition and the fit is factory perfect. Added a dual port USB in place of the factory cigarette lighter with just the slightest of sanding needed. NOTE - connect a dual port USB to each USB wire in back of Sony radio; if you ever want to update firmware you must plug USB stick into EACH port! Important detail to know.
Pros: Crutchfield's factory integration. Sony sound and feature set and ease of install. Fit and finish.
Cons: None.
2 of 2 found this helpful
Do no buy, many better options
Hunter from KINSTON, NC on 1/11/2021
2015 Subaru Impreza
While Android Auto works with this unit, it has major issues. Android Auto will connect and will not play sound due to some issue with Bluetooth. It seems they try to connect simultaneously and this causes problems.
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0 of 3 found this helpful
Awesome Head Unit
Crutchfield customer from Houston, TX on 1/10/2021
Awesome headunit. I am coming from a 4 year old Excelon. This is my first time using Android Auto and Apple Car and it was a breeze. 5 volts pre-outs, 3 year warranty plus Crutchfield's legendary service, you can not beat that!
Pros: 5 volt Pre Outs, 3 year Warranty, price and Crutchfield Service
Cons: None
0 of 0 found this helpful
Had to hire a pro.
Crutchfield customer from Fridley, MN on 12/23/2020
2012 Ford E Series
I like the new gear. I don't like the installation instructions. They are far too general and the times I've tried to use them they have not been comprehensive enough to enable me to install the gear properly, and calling the tech support was not really helpful either. It's a great idea, but it needs to have the bugs worked out.
Pros: Good selection tools. Great gear
Cons: Installation instructions Tech support
0 of 2 found this helpful
Sony XAV-AX5500
Crutchfield customer from Bay City, MI on 12/18/2020
2007 Jeep Wrangler
0 of 0 found this helpful
Great for the price
Crutchfield customer from Toa Alta, PR on 12/15/2020
2008 Acura MDX
Great for the price. Volume. Much higher and crispier that the acura mdx alpine stock (which was great but died some weeks ago). Not a fan of weblink cause it has full access to YouTube which is scary. Set up is simple, it a simple unit but does the job pretty good.
Pros: Easy to install
Cons: Good things are wired like carplay.
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Perryville, MO on 12/12/2020
2003 Chevrolet Silverado 1500
This head unit has been a major improvement over the factory radio in my '03 Chevy Silverado. I thought some of my speakers were possibly going bad as everything sounded terrible. Turns out it was the head unit. Now everything sounds really enjoyable. The responsiveness of the screen is pretty good, although not phone quality. The image quality is good. The options are easy enough to navigate and the physical buttons at the bottom are what I preferred over on screen buttons. Android auto is great when it doesn't randomly disconnect and restart. But that doesn't appear to be an issue with this head unit, instead a widespread android auto issue. The addition of the Audiovox backup camera was a simple install and was a great addition with this head unit. Crutchfield did what they're known for and sent me everything I would need to make this a simple plug and play install so kiddos to them.
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3 of 3 found this helpful
Best radio ever!
Crutchfield customer from Parlin, NJ on 12/11/2020
2014 Volkswagen Passat
Very easy to install, very good sound and love the apple CarPlay function. Was able to keep my steering wheel controls and video backup! Thanks Crutchfield! Called TS and they were so good at informing where I went wrong.
Pros: keep SW controls keep Backup video Better sound CarPlay!
Cons: NONE!
0 of 0 found this helpful
Don't buy if you have an Android phone
Crutchfield customer from Aldie, VA on 12/9/2020
The head unit is made of good quality material, including the screen. I like the physical buttons for volume and rwd/fwd. Controls are straightforward and setup was a breeze. Sounds much better than the stock unit. With the supplied harness and dash kit, it's a great fit for my F150. I reduced a star because updating firmware on it requires both USB ports, you have to start with one, unplug and connect to the other port to finish. I'm not using the second USB port so to update i would need to pull the head unit out to access it. I reduced a second star because android auto will not stay connected. It continuously shuts off and goes back to the home screen. Other cars with android auto available don't drop when connected to the same phone, running the save version of the app. Apple CarPlay works fine though.
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2 of 3 found this helpful
Perfect in my B6 S4 - WAY better than OEM
Crutchfield customer from BURLINGTON, CT on 12/7/2020
2004 Audi S4
Bought this to upgrade the Audi Bose Symphony II in my B6 S4. This unit makes the old OEM system sound like a crappy transistor radio. Pushes the new speakers cleanly and very firmly. I paired this with 4 Infinity Reference 6.5" speakers and four JL Audio tweeters (I didn't really need to install; left the factory sub and center speakers) and the sound fit is perfect. The upgrade is like night and day. Love this unit. I am more than happy with my choice and the results. FYI, plugging the phone in and using CarPlay is at least twice as nice in terms of sound and volume as using BT. BT is fine, but once you go car play, game over. Makes me want to listen to everything all over again.
Pros: Look super sharp and fits the interior of an Audi really well - looks factory nice; Easy to get to know and use the unit; Car Play works very well and seamlessly; Calls hookup with no trouble; Great quality of audio; Screen is sharp & clean.
Cons: When the sun is in your face, you can't see anything on the screen but the reflection (prob true of any screen); Confusing use of the function of the USB connections - but it all works; the buttons (only a few though) are white light so if you are obsessed with matching the red Audi lighting, it won't; WebLink is pretty useless (not a necessary upgrade in my opinion), but since you can get Google maps and so much more to work on CarPlay, just do that.
1 of 2 found this helpful
Fits Wrangler TJ without modification
Christopher from Coppell, TX on 12/7/2020
2012 Jeep Wrangler Unlimited
Very easy and straight forward installation on my 1997 Wrangler TJ. Easily the best advantage with the smaller rear portion of the unit is that there was no need to cut into the dash to make it fit. Units been pretty solid for the past few months I've been running it and would recommend it to others looking for a low profile install.
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1 of 1 found this helpful
Love this stereo!
Crutchfield customer from Waipahu, HI on 12/7/2020
2014 Toyota Tacoma
Stereo seems to work wonderful using BT, radio and Apple car play. The WebLink app is slow and cuts out a lot. BT audio features are basic and my stock stereo had more functionality and use of steering wheel menus.Over all I'm very happy with the upgrade. The sound is very good and no amp required for normal listening and even if you want to crank it up a little!
Pros: Nice display Lots of power Easy to use Clean sound
Cons: WebLink app slow and stalls during use!
0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Hesperia, CA on 12/7/2020
0 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Poplar Bluff, MO on 12/2/2020
2010 Ford F-150 Lariat
This is awesome stereo, the menu operation is very simple. Love the built in apps for maps and radio stations.
Pros: Easy installation and setup.
Cons: You have to bypass brake switch to use the maps.
0 of 1 found this helpful
Sony XAV-AX5500
Brandon from STILLWATER, MN on 11/22/2020
2005 Chevrolet Silverado 1500
Nice improvement over the stock Delphi radio in my 2005 Chevy Silverado. With the Crutchfield pre-wired kit, the install was SUPER EASY! I took my time and ran the microphone through the headliner to the original location. I also added a backup camera which pairs nicely with the Sony unit. With the PAC RP5-GM11 Wiring Interface, be sure to check its' settings to make sure it matches your head unit. It honestly was a plug and play procedure. I needed to call tech support, and Robert was extremely helpful with all the small nagging questions I probably wouldn't have gotten answers had I not called. Overall, the process was a 10/10. I knocked 1 star off the Sony unit because of the 2 USB dongles, (only 1 extention provided) and the goofy firmware update procedure.
Pros: CRUTCHFIELD SUPPORT Crutchfield ReadyHarness
Cons: 2- USB dongles at the back of the head unit Goofy firmware update procedure
5 of 5 found this helpful
Great Sound
Crutchfield customer from Green Mountain Falls, CO on 11/6/2020
This radio is definitely an upgrade from the stock radio of a 17 Wrangler. Just installed it less than 24 hrs ago and I'm overwhelmed with how it sounds. Wonderful. I did the full accessories bundle as well as the wiring completed to make it plug and play. I've wired radios myself, many times, but didn't feel like doing it this go around. Man, well worth the $ to just have Crutchfield do the work. We shall see if anything changes over the next several days. But so far I'm happy that I finally pulled the trigger on this head unit I've been creeping on over the last year.
Pros: Hand free, retained factory steering controls, large screen, and great sound.
Cons: None at the moment.
0 of 0 found this helpful
AX5500
Crutchfield customer from Sharpsburg, GA on 10/29/2020
2008 Toyota Tundra
Love the radio, but the datalink has some glitches. It causes it to disconnect often or get a bad status sound.
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1 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Merced, CA on 10/24/2020
2014 Toyota Corolla
What a nice device! If you have a Toyota Corolla 2014 don't be hesitate to have this!!
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1 of 1 found this helpful
2005 Mustang Install - Sony XAV-AX5500
Crutchfield customer from Arlington, TX on 10/23/2020
2005 Ford Mustang
Great system with plenty of features and power. Replace the stock unit with the recommended dash kit and wiring harness which simplified the project. I did have to revert to Youtube a couple times to get info on trim and factory radio disassembly, but nothing too difficult popped up during the install. This unit looks like it was factory and seriously modernized this 05 Mustang!
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3 of 3 found this helpful
Excellent Purchase for my Honda Accord
TJ from Winston Salem, NC on 10/22/2020
2002 Honda Accord
I have never installed a touch screen inside of a vehicle before, so I was a little worried. Let me tell you, I am so glad I went forward with it. It has all the added features that I wanted including Apple Car Play, usb, Weblink, bluetooth, etc. The most important aspect that I have been looking for in a touchscreen was the ability to turn the screen off (brightness at night) and button controls that work with the screen off. This has that!! The second most important aspect that I wanted was to keep my steering wheel audio controls. Crutchfield provided the assistance for that with the steering wheel adaptor. The third most important aspect I wanted was easy install. Crutchfield also helped out with that by offering the ReadyHarness Service. That saved so much time and best of all, no splicing of wires required on my part!! I also need to mention that it my car a clean look This is one of the best car audio buys (if not the best) I have made. Thank you Crutchfield for assisting with the order and providing great recommendations!
Pros: Responsive screen Quick turn on Usb Weblink Blutooth Apple Car Play Can turn off the screen with ease
Cons: A few times, Weblink did not connect to audio.
3 of 3 found this helpful
Sony XAV-AX5500
Crutchfield customer from Clermont, FL on 10/18/2020
2010 GMC Yukon
I bought this radio to replace the factory one in my 2010 GMC Yukon, nothing was wrong with the factory radio I just wanted some of the new features. I opted to get the wiring harness built by Crutchfield and it was worth every penny! The radio has a nice display and easily moves through each of the different media sources. The touch screen is bright and responsive. My initial negative thought about the radio not having a Sirius tuner has changed, I play it through the app on my phone and it works great. The Android Auto will only fully function when the radio is connect (wire) to the radio, the Bluetooth connection is solid. I would definitely consider this radio if I were looking to replace or upgrade an older radio.
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5 of 5 found this helpful
Poplar Grove
Rodney from Poplar Grove on 10/14/2020
2008 Pontiac Grand Prix
the function of this radio is far better than its competitors, i have 2 rockford amps and a 10 farad cap, and 2 subs the crutchfield wiring harness option was awesome,and the function of mirroring your phone image to screen is great, you will be glad you chose this unit.
Pros: crutchfield support, and wiring harness option, made install, easy and the backup camera i also purchased works flawlessly and picture is crystal clear.
Cons: none
3 of 3 found this helpful
Easy to use
Crutchfield customer from Fayetteville, AR on 10/13/2020
2010 Toyota FJ Cruiser
Works as advertised. Apple car play is quick and easy to use. Radio changes screens quickly and sounds way better than the stock radio.
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4 of 4 found this helpful
Is good but I have few issues
Crutchfield customer from Fort Lauderdale, FL on 10/11/2020
2007 Chevrolet Corvette
I would give this unit 5 stars but there are few things I don't like. 1. The unit has two USB ports on the back one of them is for the phone to connect so in the box there is a usb extension to place te terminal at a convenience location. If you don't get a secondary extension on your own you need to take the radio out to perform a system upgrade. 2. I've experienced issues switching from calls to radio to audiobooks. Normally I have the map on the screen while listening to something. If a calk comes in sometimes the audio turns off in the middle of the call. Maybe a problem. With my installation don't know. I found Crutchfield personnel to be very courteous friendly and helpful of course they didn't design the unit. I can't understand why the phone can't be used to upgrade the firmware. Just a lazy design by someone who doesn't use it
Pros: Good sound, good price, nice features, easy to install (except for removing the car console and dashboard)
Cons: Firmware upgrade Few glitches in operation Poor mix sound when in call
3 of 4 found this helpful
Easy to use. Easy to install.
Crutchfield customer from Brainerd, MN on 10/8/2020
2016 GMC Sierra 1500
Very nice unit and super easy to install thanks to Crutchfield's awesome service. I replaced the basic IO3 radio in my 2016 GMC work truck and couldn't be happier. I use android auto and bought a factory backup camera. Everything plugged right in and works great. I lost the use of my 2.0 USB ports and AUX in located in my center console but put in two USB ports in the dash instead. I haven't really used the Weblink part of it yet and not really sure I will need it. You can screen mirror and watch YouTube videos with it (when parking brake is applied) so it's a nice feature for that.
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1 of 1 found this helpful
Great unit, easy to install
Crutchfield customer from Fredonia, NY on 10/8/2020
2007 Pontiac Solstice
I purchased the SONY XAV-AX5500 to replace the stock double-DIN unit in my '07 Pontiac Solstice, loved the car but hated the OEM radio/CD. I upgraded from the 5000 to the 5500 for a future AMP install because of the 5 volt pre-amp outputs it provides. The was an easy install because of the installation kit I paired with the unit. I also purchased the pre-made wiring harness kit for ease of install. I would highly recommend purchasing both options. Total install time was around 3 hours, an hour of which was for the BoyoVTL17ir back-up camera. I'm an Apple Car Play user so this unit really fit the bill. The sound quality using my factory speakers (soon to be replaced) is much improved. The Bass Boost and equalizer enhance the listening experience. The included microphone pairs well with the unit for phone calls. There's plenty of cable to reach just about anywhere you want to mount the microphone. The HDMI extension cable was long enough to easily reach my center console. The 7" screen really updates the look of the interior. I chose the red background to match the instrument panel.
Pros: Ease of install using the installation kit and the pre-made wiring harness. Buy both!
Cons: A little pricey but well worth it for the features it provides.
1 of 1 found this helpful
Excellent Unit
Oscar from Los Angeles, CA on 10/5/2020
2007 Honda Civic SI
My wife didn't wanted a larger screen unit so she decide to try this unit. It fits perfectly where the older OEM navigation used to be and it look great. This unit brought life to the dashboard of our 12 yr old car. I definitely recommend this unit.
Pros: Very easy to use
Cons: Resolution could be a little better but for the price works great.
1 of 1 found this helpful
Easy to use
Andre from Pittsburgh, PA on 9/30/2020
2014 Hyundai Tucson
Great sound! Clean installation!! Definitely worth it!
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0 of 0 found this helpful
Laggy, frustrating USB inputs
Dan from Oakland on 9/28/2020
2012 Honda CRV
I really wanted to like this unit, but it has been frustrating from start to finish and I am going to return it for something else. The touchscreen does not begin to approach the, "smooth, smartphone-like" touch interface advertised. It is slow, laggy, and buggy to use via the touch interface. It's super easy to click the wrong thing by accident as you wait for the UI to catch up to your input. The sound is ok compared to my factory unit, but the "extra bass" feature sounds horrible, especially if you are running stock speakers. It's nice to have an EQ, but the (relatively high precision) sliders are horribly frustrating to use due to the aforementioned touch input delay. My two biggest gripes have to do with the USB2 input. I'm mostly speaking out of my rear here, but it seems like sony is running two separate systems for each of the USB inputs. USB-1 is relatively fast to support AA/CP, but USB2 seems to be have come the bargainest of bins. Issue one: to do a system update, you have to format a USB drive to FAT32 (weird), plug it into USB1, then swap it over to USB2 halfway through. Issue two: this unit is advertised as support a USB mass storage device, but USB2 is so awfully slow and under-resourced that it's effectively worthless. I tried a number of drives and the unit was only able to index about 1/3 of the folders on the drive. Once it was done indexing, the scrolling was so painfully slow that it's worthless. For almost $500, I just can't justify keeping this
Pros: Looks nice, sounds better than stock radio.
Cons: Laggy touch inputs. USB2 is worthless. Believe what you read about long USB cables. You need a shorter cable to use CP/AA. Without Aux input, I was counting on mass storage as a way to play music without an internet connection, but USB2 is just not up to the task.
17 of 19 found this helpful
Sony XAV-AX5500 unit
Crutchfield customer from Sonoma, CA on 9/25/2020
2005 GMC Sierra 2500/3500
Overall this unit is great. I have had it now for about three weeks and it's been working seamlessly. I installed this unit on a 2005 GMC Sierra with the Bose package. I highly recommend getting the PAC RP5-GM11 Wiring interface to help retain steering wheel controls as well as retaining car chimes. Overall a great unit, only gave it four stars as I feel it is overpriced. I would still recommend this unit.
Pros: CarPlay and Bluetooth works great! Very clear screen when backup camera was hooked up
Cons: I'm not entirely sure how to update the unit or even look for updates. I want to make sure the unit is always running on current software.
2 of 3 found this helpful
Impressive unit
Crutchfield customer from Princeton, MN on 9/25/2020
2006 Nissan Altima
Super nice unit. Touchscreen is a true touchscreen with zero glitches so far. Very easy to navigate through the features whether by touch or by the remote. Videos are crystal clear and sound is very good for the price.
Pros: Easy install and setup Nice compact remote Great sound Clear video
Cons:
1 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Park City, UT on 9/21/2020
2011 Toyota Sienna
Simple interface, good sound. Only downside is not being able to balance cell phone call soundlevel with other inputs.
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0 of 0 found this helpful
Very nice
Crutchfield customer from Raven, VA on 9/20/2020
1999 Chevrolet S10
Really good head unit very simple to use and put in would recommend to any one
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1 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Roanoke, VA on 9/20/2020
2009 Honda Accord EX
Very nice unit. Bought this to put in my daughter's 2009 Honda Accord and she is thrilled.
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0 of 0 found this helpful
Sony XAV-AX5500
Crutchfield customer from Derby, KS on 9/10/2020
2003 Buick Regal
Love this unit...looks great, easy installation, snappy with android auto :)
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1 of 1 found this helpful
Sony XAV-AX5500 is AMAZING
Chris from Glen Burnie, MD on 9/10/2020
2005 Subaru Legacy
I bought this head unit for a personal custom install in my 05 Legacy GT. It fit the special order JDM Panel Set (including my digital climate control) perfectly. Might I add the color scheme also fit the set beautifully. I must say, I was hesitant to buy a Sony HU because I'm a huge fan of Kenwood and Alpine but this stereo blew me away. The touch screen is pristine and incredibly responsive. I love the dual USB connections I have as well. Apple CarPlay on this unit is where it's at. Adding custom wallpapers from a flash drive is a nice added feature. Startup is lightning quick, and Bluetooth connectivity is effortless. WebLink Cast is fun on this stereo. I love that I can mirror my phone to the screen. It's a nice added feature for a passenger to watch Netflix or some other streaming service during the longer road trips. All in all this is an excellent head unit. I'm impressed in regards to the quality and technology that Sony added to this system. Great deal on Crutchfield too. Will continue to make any future car audio purchases here!
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5 of 5 found this helpful
Great head unit from Sony
Crutchfield customer from Nesbit, MS on 9/7/2020
2007 Toyota Camry
I have no complaints, really nice unit from Sony. All features work as stated and having Apple Car Play is a huge plus.
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1 of 1 found this helpful
Joe
Crutchfield customer from Dunmore, PA on 9/7/2020
2000 Porsche 911 Carrera
I love my new radio. I wanted something with Bluetooth, Apple CarPlay and touchscreen and this fit the bill. The sound it puts out is awesome! I have connected to Apple CarPlay and love how I can use navigation. I did order the ready harness from Crutchfield and believe me it was money well spent. I was able to install from start to finish in about 1 hour. I also ordered the Metra Dash kit which finished it off.
Pros: Sounds great and I was able to upload a photo for wallpaper
Cons: I wish it came with two usb extension cables instead of one, after installing it I only left one extension cable exposed for CarPlay but to update software you have to use both USB's which doesn't make sense to me.
6 of 6 found this helpful
Sony XAV-AX5500
Crutchfield customer from Chatsworth, CA on 9/7/2020
2011 Ford Fusion
Love the screen .
Pros: Touch screen is fast to the touch.
Cons: The screen could've been bigger for the price.
2 of 3 found this helpful
T
Crutchfield customer from Lowell, MA on 9/7/2020
2004 Mazda Miata
As expected, works well
Pros: Turns on fast and Apple play beautifully
Cons: None
2 of 2 found this helpful
Sony XAV-AX5500
Crutchfield customer from Tazewell, TN on 9/6/2020
Easy to install love it great sound may get better speakers later 18 presets great radio booster picking up channels I never could before easy to navigate and find stuff I added SiriusXM only con is usb cable's in rear later I'll move to front would recommend
Pros: Everything works great improved sound easy to navigate and setup
Cons: USB cables in rear
3 of 3 found this helpful
Sony XAV-AX5500
CHRISTOPHER from Colonial Hgts, VA on 9/4/2020
2010 GMC Sierra
Easy to install, quick shipment, has everything I need.
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2 of 2 found this helpful
Sony XAV-AX5500
Crutchfield customer from Manassas, VA on 9/4/2020
2013 Toyota Highlander
Sony hit this out of the park...really incredible sound and Apple CarPlay is a dream. Love this product!
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2 of 2 found this helpful
Nice unit with nice features
Crutchfield customer from Kannapolis, NC on 8/31/2020
2011 GMC Sierra
I like the features. Phone connection is easy. The sound is great, better than the Delco this replaced. Use is intuitive. It looks really good in my 2011 Sierra, the install kit gives it a professional fit and finish. The screen resolution is nice on the backup camera I installed. I would buy again.
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1 of 1 found this helpful
Sony XAV-AX5500
Crutchfield customer from Spring Hill, TN on 8/30/2020
2013 Dodge Challenger
2 of 2 found this helpful
I'd give it a B+
Charlie from Milton, VT on 8/26/2020
1995 Toyota Supra
After doing a ton of research I decided to buy this for my 95 Supra. It is simple and intuitive to use. It sounds great. The touch screen is very responsive. I opted for the 5500 vs 7000 as I read the anti-glare screen on the 7000 makes the touchscreen more difficult. I figured if glare is bad I could try various aftermarket anti-glare screen protectors. Android Auto seems to work well, same with bluetooth audio. I bought an Anker Powerline + II USB C cable for my phone as I read not all cables are created equal. I'm not using the usb extension cable that came with the deck. I run a 6' Anker to my center console for my phone. I'm running an aftermarket usb cable with a built in faceplate for the memory stick. The webcast does work. The screen seems a little grainy though when using it. Maybe its the app or my phone. I like that I can turn the monitor and button lights off while driving. It does take 2 button presses to do. Then touch the screen an it's active again. I wish the screen would turn back off after X seconds of inactivity. The buttons light up white which is what I want. I could see making them changeable would benefit others. The screen also allows you to upload a background image which is good. The front corners are also very square. On my supra the opening for the stereo has corners that are much more rounded and this doesn't fit as clean as I would like. It also stuck out too far initially but I got it to sit more flush by m
Pros: Can turn off monitor and button lights Sounds good Touchscreen is great and very responsive shows cell phone signal and battery life
Cons: -Can't have it auto turn off screen after X seconds of activity -firmware update had me swap the usb stick back and forth between USB inputs part way through install. Good thing I made both accessible. - Button colors only white - Corners of screen aren't rounded as much as I'd like (ie avx-1000 was perfect) - Only 1 RCA output for sub. Had to buy a splitter - Power antenna signals when radio has power vs when radio in AM/FM mode. - Can's rearrange icons on main screen. have t
9 of 9 found this helpful
Sony XAV-AX5500
Shayne from Louisville, KY on 8/24/2020
2016 GMC Sierra 1500
Bought for my GMC work truck to have access to hands free phone as well as android auto especially for navigation. Installed easily and is a nice looking unit. Doesn't have all of the color change abilities of other brands, but has a clean look and is easy to operate and navigate. Crutchfield provided all the right parts and a bit of tech support for an easy install.
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2 of 2 found this helpful
Solid Unit for Stock-like Replacement
STEVEN from VESTAVIA, AL on 8/23/2020
2011 Toyota Tundra
Purchased for my 2011 Tundra while adding a back-up camera. The unit is solid and very responsive to touch, the main reason I went with this one over some others that were cheaper. Sony's interface is pretty no non-sense so if you're after some extreme amount of settings or screen widgets you won't find them here. I was looking for something as close to stock as possible and I believe this fits the bill nicely. Buttons on front are nice and not cheap feeling, FYI the back-up camera has lines already so no need to buy a camera that has them built-in.
Pros: Quality construction, responsive screen, very minimalistic that feels like it was built-in from factory.
Cons: Could have some more menu options, animation of volume control and other controls could be a little more polished.
5 of 5 found this helpful
Sony XAV-AX5500
Crutchfield customer from Amelia Ct Hse, VA on 8/22/2020
2011 Toyota Tacoma
This unit is awesome! Fit into my 2011 Tacoma perfectly.
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3 of 3 found this helpful
SONY XAV AX5500
Crutchfield customer from Paso Robles, CA on 8/13/2020
2010 Pontiac G6
I purchased this Sony to replace a less than stellar Pioneer head unit. I had another XAV series radio in another car, and I loved it. This unit is blazing fast, and is not overloaded with features. It's just the basics, and that's what makes it perfect. My only issue is that the unit will not always recognize my iPhone 11 when I first plug it in. I have to unplug and reconnect for CarPlay to start working. All in all, amazing display, features, and operation.
Pros: CarPlay, amp pre-outs, capacitive touch screen, subwoofer level adjustment, phone audio level adjustment.
Cons: CarPlay doesn't always connect on the first try.
2 of 2 found this helpful
Great Upgrade
Crutchfield customer from Kent, OH on 8/10/2020
2006 Chevrolet Express
Works great with Apple CarPlay. I would suggest lining the cavity in the dash opening with thin sheets of foam. That eliminated the rattling noises from the wiring harness ,steering control connector and the usb connector. It is a truly great radio for the price and install was pretty easy.
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0 of 1 found this helpful
Great screen!
Joe from Elk Grove, CA on 8/8/2020
2005 Toyota 4Runner
I've always had good experience with Sony products so the new XAV-AX5500 was on my short list. The screen is bright and responds to swipes and presses immediately. It feels like i'm using my iPhone. Image and video quality are great and up to Sony's standards. The install was really easy and I had a ton of room behind the screen. Though it's a full screen the chassis is only single DIN. This leaves plenty of room behind the radio for the wiring harness, steering wheel adapter, RCA's etc... I extended the two USB ports to buttons I added in my center console where I previously had blanks. There are no issues with CarPlay or charging using this extension) The sound quality is an improvement over the factory 15-year old radio in my truck. Bluetooth and CarPlay work great, there's a setting for extra bass, an EQ, and more. This unit also has three 5V preamp outputs, which is improvement on the XAV-AX5000. Also and improvement, is the 3-year warranty, which appears to be best in the industry. I doubt I will need it, but it's nice having the added peace of mind. TL:DR This unit is great and I highly recommend it
Pros: + Great screen + Single DIN chassis + 3-year warranty
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6 of 6 found this helpful
Sony XAV-AX5500
Crutchfield customer from Kansas City, MO on 8/2/2020
2014 Mazda 6
2 of 2 found this helpful
HIGHLY RECOMMEND
Crutchfield customer from Laurel, MS on 7/27/2020
2003 Jeep Wrangler
I LOVE THIS HEAD UNIT. Its so simple and easy to use. The install could not have been easier. Sound quality is great. Apple Car Play works great as well. i would definitely recommend this to anyone looking in this price range. The pioneer and alpine equivalents do not have an easy to use and easy to the eye interface. the higher voltage preouts are also a huge plus.
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3 of 3 found this helpful
Sony XAV-AX5500
Crutchfield customer from Choctaw, OK on 7/26/2020
2008 Toyota Highlander
So far this has been a great radio. Android auto is really nice. The display is clean, crisp and easy to see even in direct sunlight. The only things that would have made this nicer are HD radio and wireless android auto.
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1 of 1 found this helpful
Decent radio needs some Apple integration work
Crutchfield customer from Framingham, MA on 7/18/2020
2007 Toyota Sequoia
Overall, a fairly decent radio. It's a little quirky finding CarPlay. I find I have to unplug and reinsert the lightening cable to get it to recognize the phone sometimes. Sony needs to work on the voice command button to invoke Siri. It only works when the iPhone is plugged in. I had a Pioneer unit that would invoke Siri over Bluetooth.
Pros: Clear display Good sound Simple layout
Cons: Phone has to be plugged in to invoke Siri
4 of 8 found this helpful
Sony XAV-AX5500
Crutchfield customer from Philadelphia, PA on 7/14/2020
2000 Toyota MR2 Spyder
Excellent functionality, quick start up. CarPlay works without a hitch on my iPhone 11Max,
Pros: Simple and easy to use
Cons: This may be problem specific to the Mr2 Spyder, but I found the equalizer did little to improve sibilance (tweeters are at chest level but woofers lower in the door), less harsh on my prior pioneer unit
2 of 4 found this helpful
