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Sony STR-ZA3100ES

Crutchfield customer from Birmingham, AL on 8/20/2018

Verified customer (What's this?)
Verified employee purchase (What's this?)

I am very satisfied with this receiver. The sound is awesome.



Crutchfield response on

7 of 14 found this helpful

DTS X and Atmos speaker layouts are different!

James from San Antonio, TX on 6/9/2018

Verified customer (What's this?)
Verified employee purchase (What's this?)

This receiver is almost perfect for what it puts out. I actually prefer watching movies that are in Dolby Atmos rather than the theater now. But the DTS X speaker setup has to be a certain way or it will not work. I had no idea about this and installed my 7.2.2 system with two Monitor Audio CP-CT380IDC in the middle ceiling (sounds absolutely amazing in Atmos). But having known that DTS X only works with the overhead speakers having to be on the front or rear, not the middle, I would've went with a 5.2.4 setup with two front and two rear overhead speakers. I found this out after all the Dts x movies started coming out and the overhead wouldn't activate when I watched one and contacted Sony( it took us both a couple hours to figure this out btw). So hopefully I save some ppl time and decision on their setup with this review. I'm currently watching King Kong and tricked my receiver that my middle overhead is located in the front and sounds just a lil different. So I might just adjust the settings with Dts x movies then revert back as most movies are in Atmos

Pros: Almost everythinf

Cons: Dts x has a different requirement for overhead speaker setup

Crutchfield response on

15 of 23 found this helpful

Lost center channel

Scott from Castle Rock, CO on 5/27/2018

Verified customer (What's this?)
Verified employee purchase (What's this?)

Just now today (two weeks after install & set up) center channel output completely stopped working. Tried another in place to see if speaker is bad (nope- receiver simply stopped output to center channel)

Pros: Well, I thought it was great up until today

Cons: There won't be any if this unit gets replaced

Crutchfield response on 5/29/2018
Scott contacted our Customer Support rep, Jason, and he sent out a replacement receiver. Whenever you encounter a problem with anything you purchase from Crutchfield, please contact our Tech Support team right away. Purchases from Crutchfield can be returned or exchanged within 60 days of the purchase.

23 of 36 found this helpful